Name: Exhibition Court Hotel 4
Address: Collingham Place, 25, London, SW5 0QF, GB

2/10

Poor

11 Jul 2026

Derek

If you want television that freezes every minute for 30 seconds, haphazard internet that is faulty, no air conditioning that works, moved five times to different rooms in as many days - where nothing works, bathroom fixtures all loose, toilet seats that do not fit toilets, bathroom door only opens a third due to it hits the bed, and being told technicians are called to fix things ( that never ever showed up) and being charged high season rates / for advertising what was not delivered / this is your $$$ nightmare!!!!

Business Family

10/10

Exceptional

03 Jul 2026

Robert

Air con was very good. But no wi-fi in my room.

Self

2/10

Poor

02 Jul 2026

Alasdair

1/10 -- Do not book this hotel

I want to be fair: the staff made genuine efforts. When my first room in the basement had no AC during a London heatwave, I was moved at short notice to Room 6. The move was quick and the staff member was upfront that the AC there was leaking. A towel was provided to catch the drips.

What followed was not manageable. By the first evening I needed a cup as well -- it was filling in around 30 minutes. The unit sits directly above the bathroom door, so accessing the toilet meant moving everything each time. Overnight the AC stopped cooling entirely, leaving the room at 28 deg C with no ventilation and a persistent smell of damp. This was a £200 per night room.

A recent review by another guest, Jennifer, describes black mould throughout her room, her husband's asthma severely affected, and a refund refused after a lengthy dispute with management. I believe I overheard that conversation -- my room was next to reception. Her account is entirely consistent with what I experienced.

The Expedia listing describes this as a 3-star property with AC and breakfast. The hotel's own website says 2 stars. There is no breakfast. The AC units are in disrepair across multiple rooms. These are not minor discrepancies.

I intend to report the conditions to Environmental Health at the Royal Borough of Kensington and Chelsea.

Self

2/10

Poor

28 Jun 2026

Jennifer

BEWARE!

The room advertised AC that was not working. And when you first walk into the very small room, you were also hit with the stench of mold. There was black mould throughout the room. Bathroom was super tiny. Only one towel provided. And little to no security measures.

After one night, my husband‘s asthma was flared so bad we almost had to go to hospital. We were happy to pay the stay for that one night, but didn’t want to stay for the other two nights. We were refused a refund. Even after talking to the manager for over an hour and a half.

Avoid if you can because it’s not worth the risk of the black mould and the AC not working.

Partner

6/10

Pleasant

25 Jun 2026

Ethan

The air conditioning wasnt strong enough to keep up with the weather.

Besides that, the TV was worn down and dirty.

Otherwise- the shower was really nice, bed was comfy and the room met the rest of my needs.

Self

4/10

Poor

29 May 2026

Flora

Nous avons séjourné 3 nuits au Exhibition Court Hotel 4 avec mon copain.
Première déception : l’hôtel était présenté comme étant “dans le centre de Londres” sur Hôtel.com, alors qu’il est finalement assez excentré. Heureusement, il est bien desservi par le métro, ce qui facilite les déplacements.

À notre arrivée, on nous a attribué une chambre tout en haut de l’hôtel. Nous avons dû monter environ 8 volées d’escaliers très étroits avec de grosses valises, ce qui était vraiment compliqué et peu pratique. En plus, nous étions à Londres pendant une période de forte chaleur (environ 33°C pendant tout le séjour) et la climatisation de la chambre ne fonctionnait pas : la pièce était étouffante.

Le personnel a toutefois réagi rapidement et nous a proposé d’autres chambres. Finalement, nous avons été déplacés dans une chambre plus grande sans supplément, ce que nous avons apprécié.

Malheureusement, plusieurs points négatifs restent à noter : équipements assez vieillissants, faible débit d’eau au robinet, absence de papier toilette à notre arrivée, oreillers tachés, literie peu confortable (j’ai eu mal au dos tout le séjour), énormément de bruit dans l’hôtel, et les rideaux ne bloquaient presque pas la lumière du jour, ce qui nous réveillait dès 5h du matin.

Malgré tous ces défauts, le gros point positif reste vraiment le monsieur à l’accueil : très bienveillant, accueillant, drôle et toujours prêt à aider. C’est clairement grâce à lui que notre expérience a été un peu meilleure.

Partner

6/10

Pleasant

17 Apr 2026

Mandie

Shower had hot water and Internet worked well. The room and bathroom were very little and the whole building was very run down and didn’t feel very clean. But it was worth what we paid for the booking. And was in a safe area and close to underground stations.

2/10

Poor

18 Dec 2025

CLAIRE

Really run down, dirty and lots of fixing needed.

6/10

Pleasant

23 Oct 2025

Mark

Great location if you must

2/10

Poor

13 Oct 2025

Samuel

Rude staff

2/10

Poor

02 Oct 2025

Alex

Bathroom was in bad condition and I was treated with awful customer service. They also charged an additional £40 deposit.

It should be called Inhibition Court.

Leisure Friends

8/10

Excellent

24 Sep 2025

Janet

Ideal location, walking to Earls Court tube. Room very small but expected that. Comfortable bed, good shower.
Could do with a chest of drawers rather than a table.

Partner

2/10

Poor

13 Sep 2025

Alex

Muy pequeño. El baño sucio y súper pequeña la ducha había problema para salir el agua. Nos cambiaron de habitación 2 veces

Leisure Friends

4/10

Poor

04 Sep 2025

Nicholas

Very small bathroom. Couldn't sit on the toilet without hitting the sink. Couldn't wash properly cause the shower was so small. The Ac leaked water on my luggage and the bed was a 2 inch mattress and a wood frame. Only good thing was I need an extra night and they gave me a discount on a better room

Leisure Self

6/10

Pleasant

18 Aug 2025

Marshall

Somewhat disappointing hotel room in Earls Court a

Very small rooms was problematic. Broken AC and bathroom switch was broken. One staff member was extremely helpful, and moved us to a room with working AC on day 3 ( of 4) , but room size remained a problem. Price was extremely reasonable for London , but accommodation limits would make me hesitate to return

Partner

10/10

Exceptional

20 Jul 2025

Dejan

Staff was very friendly, location was very convenient, room had air-conditioner, they offer complimentary coffee and croissants. I just wished they have ice machine, it would be very helpful to cool drinks, especially in summer.

Leisure Friends

8/10

Excellent

17 Jun 2025

David

It was
Ssuotable for my stay. Thank u v mucchp.

Business

10/10

Exceptional

09 Jun 2025

Johnny

Very friendly and the room was nice and clean

8/10

Excellent

13 Apr 2025

Todd

When you pay so little for a room in central London you get what you pay for

Self

2/10

Poor

20 Mar 2025

Verified traveler

Terrible place

Will not stay here again room is small not clean dust next to the bed found a dirty tissue on the floor fire alarm kept going off in the morning disturbing my sleep housekeeping just entered the room while im asleep there was no water or shower for a good couple hours because they was fixing it even though said it would be half an hour overall would never stay here again

8/10

Excellent

04 Mar 2025

ALICE

Very good situation

Hôtel in a very clean, calm, well situated neighborhood. In the hôtel the desk people are very kind and helpful 24/7. Their hot chocolat is very good. The quality price report is good. The style is spartiate, the cleaning is ok. The bed is very confortable.

Friends_and_family Family

2/10

Poor

27 Feb 2025

Abdul

Stay away from this Egyptian guys they play you up

The room was not so clean and bath and toilet is just 1m2 stick to the bedside
You can smell everything inside the room.

Friends_and_family Family

2/10

Poor

23 Feb 2025

Cheng hung

Haven't noticed the room is on the basement..

Self

2/10

Poor

15 Jun 2024

Nora

DONT BOOK HERE! Pictures are a total lie. This place is a dump, unsafe in terrible conditions. Rooms are a joke, upon arrival and after going down to the basement to our assigned room we got to a room where we barely fit, the walls had water stained, the shower had mold everywhere, the toilet water had a rim of who knows what color, pinkish. The window was not a window but just a curtain. It looked like they painted themselves because you could see the marks of the brush all over. The front desk guy offered a new room, in newer conditions and it had the same issues except that it was on the top floor without a lift/elevator, we tried another one that you had to go out, it was was in an alley full of trash bags and things. We grabbed our belongings and ran away from this s.. hole. I believe their policy is to send an email after you book indicating they are under “remodeling” and hope it’s ok. When we got to the reception there was a sofa covered with a sheet, yes a sheet and I thought must be because of the construction. When i inquired about the construction, the front desk person wasn't even aware of it and said that there isnt such a thing, so it’s a total LIE!! Immediately i contacted expedia (good thing I had bought a sim card) and they try to processed a cancelation on the spot, however their procedure was to call the property. Expedia called the front desk didn't pick up I saw him ignoring the call and then putting it on silent, the other number they provided was a fax

Leisure Family

2/10

Poor

12 Jun 2024

Andrew

.

Leisure

8/10

Excellent

31 May 2024

Shaid

Nice customer service and everything was smooth

Business Self

2/10

Poor

25 Oct 2023

Jocelyn

Worst hotel I’ve ever stayed at. The hotel was under construction and should not be open. When I arrived at the hotel, the construction worker said no one that worked there was in the hotel. Some of the stairs to my room were unfinished ply wood. The door to my room had one splotchy coat of white paint on it and the room number was written in sharpie. The bed was made of lumber. The big large window in the room was open and would not close. No screen in the window and the manager said there was nothing that could be done. The door didn’t lock and a contractor had to come fix it. No garbage can, television, or phone in the room as mentioned in the room description. Very loud construction. The bathroom was the size of a closet. Toilet seat was purposely put on crooked so that both knees didn’t hit the sink when you used it. Outside the bathroom door was a kitchen cupboard handle and on the inside was a folded piece of sand paper screwed to the door. I woke up the first night to a spider crawling on the bed and then seen more outside my door the next day. One morning the door wouldn’t lock and the evening staff that was sleeping on the couch in the lobby when I went down said there was nothing he could do. I said it needed to be fixed by the time I got back as I didn’t want my belongings in an unlocked room to begin with and I said no housekeeping in my room that day. He did not listen. Staff don’t communicate with each other at all. Overpriced “hotel”. Not worth it at all.

Leisure Self

10/10

Exceptional

06 Oct 2023

Taylor

This property was centrally located near many great dining options and the Earl’s Court tube station. The property was undergoing renovations during our stay and I imagine it’ll be a great upgrade to the building once completed. I would recommend this place to anyone visiting London. The proprietor was exceptionally welcoming and helpful as was the staff.

Leisure Partner

2/10

Poor

22 Sep 2023

Amber

Ceiling came in in the bathroom during the night.
Put in a room that was clearly a basement garage, with no curtain. Wallpaper peeling off from the damp, everything damp. TV didn’t work. Unable to use.
Neither lock nor door was safe or sufficient.
Whole building leaking with water everywhere.
This hotel is worst hotel I’ve ever stayed in my life.

Business Self

2/10

Poor

06 Sep 2023

Glyn

This really shouldn't have been open given the extent of the building works - the property was in a bad state, and I didn't have hot water in my room.

10/10

Exceptional

11 Jul 2023

Rachel

We loved our stay. The location is amazing. Understand what you’re getting before you book. You are paying to stay in one of the most exclusive areas in London. For us, it was well worth it. The staff was great to us.

2/10

Poor

27 Jun 2023

Klarna

Det här hotellet är verkligen inte klart för att ta emot gäster. Byggarbetsplats. Sängarna rena och ok men i övrigt ostädat och smutsigt. Duschen läckte och handmunstycket ur funktion.
Vi hade fått information att en viss renovering pågick men detta var under all kritik. Vi lyckades byta till ett annat boende resterande nätter.

Friends_and_family Family

2/10

Poor

12 May 2023

Giovanni Niccolo

Il piu brutto hotel mai visto. Sconsigliato

Mai avuto un'esperienza cosi negativa. Solo il personale si salva, perche è cordiale e simpatico. Il resto, uno schifo totale. Intanto la parola \"pulizia\" non esiste. Camera polverosa ogniddove. Tenda oscurante praticamente \"inesistente\". Il bagno ancora peggio! Per fare i bisogni è un'impresa, il tubo del lavandino urta e da fastidio quando ci si siede sul water, il posaoggetti è polveroso. Le pulizie giornaliere non esistono e nemmeno il rifare la camera. Nemmeno un cambio degli asciugamani e mai rifatto il letto una volta. Questo e un hotel a una stella e non di piu. Io in hotel a una stella sono stato ma erano molto meglio. Durante il giorno ci lavoravano e c'era un polverone non finiva piu. Lo sconsiglio a chiunque perche qui davvero siamo a livelli sotto zero. Per non parlare delle scale che oltre ad essere polverose, anche pericolose. Per 344 euro, proprio.... no no, non si siamo. Come minimo per stare qua la spesa giornaliera deve essere non piu di 15/20 euro. Delle 2 luci in camera ne funziona solo una. Boia ma se questo deve essere un hotel (forse un ostello è la parola piu corretta) meglio rifare una lezione in una scuola alberghiera. Va bene qualche hotel peggio, qualcuno meglio, qualche cosa da rifare... ma qui da rifare da capo a coda. Sconsigliato (specie per gli allergici alla polvere, perche sarebbe la fine) a chiunque.

Friends_and_family Friends

4/10

Poor

06 May 2023

Verified traveler

Do not recommend

No cleaning for 4 days, only emtying the waste bin. No small towels only one big per person, no bathroom rug. Broken window handle. Broken toilet paper holder. Bed was good enough to sleep in but not comfortable. Two wall mounted lamps, only one working. Shower cabin unable to completely close doors because one only attached on top (resulting in a lot of water on floor). Water in shower impossible to get good temperature - either ice cold or scolding hot. No breakfast even though announced on web there was. Corridor lightning not working properly, some stairs had to be climbed in darkness due to malfunctioning sensors.

Friends_and_family Friends

2/10

Poor

01 May 2023

jeanne

bedrooms very small. No tea making facility in rooms. No accessible rooms.

Business Partner

8/10

Excellent

20 Apr 2023

Ezgiamen

I am lucky for my experience. I would be looking forward for future booking. The place has great potential with a lot of upgrade work going on. My failt I didn't check it would be on my stay. Staff were
flexible and did best they could which made the nouse tolerable.

Self

4/10

Poor

08 Mar 2023

Rekha

Room very in very bad condition, the bedsheet was dirty. No proper ventilation

2/10

Poor

07 Mar 2023

Gina

Too worst experienced that never happened before.
1. No body was at the reception counter when checking in.
2. Shower water was little and need to wait awhile then has hot water
3. Too near to other room and would be shocked when other rooms were too laugh.
4. No lift provided
5. TV was spoiled
6. Internet too slow
7. No drink water provided

Partner

10/10

Exceptional

02 Mar 2023

Mir Ahmad

I loved my stay at Exihibation 4 Hotel the rooms was clean and Quiet this hotel offered Breakfast and coffee the front desk staff was friendly and welcoming

Leisure Self

4/10

Poor

07 Feb 2023

Verified traveler

Don't trust the pics

Room was ridiculously small and inconvenient. Very much not unlike the photos.

Self

2/10

Poor

12 Jan 2023

Sam

Do not stay at this hotel!
This is the worst property in London, rooms are derelict and dirty, terrible customer and all around an unsafe property to be advertised on Expedia to be honest

Business_and_leisure Self

2/10

Poor

29 Dec 2022

geoffrey

on arrival IT failed so no entry to all rooms for some time
First room shown bed ends touched both walls
broken curtain
Next room damp
no WiFi
broken TV

Leisure Self

4/10

Poor

19 Oct 2022

Harry

Needs a refurbishment

Leisure Family_with_children

6/10

Pleasant

04 Oct 2022

Sarto

Hôtel is well located to key attractions at walking distance. There is no elevator; so, it’s not friendly user for older people that needs to carry luggages to the 4th floor. Room and bathroom are extra small with no furniture except your bed. It is not a cozy, warm and welcoming place. Feel like more staying at an hostel for younger travellers. Not recommended for older people but you decide. My spouse and I will not go back to this place.

Leisure Partner

4/10

Poor

27 Sep 2022

Jannah

Very tiny room, shower was broken and flooded the bathroom every time it was used, it was very hot in the small room but when using a/c water flooded the room and end of our bed became soaked, we were not provided towels for showering. There was a glazed window between our room and another, they left their light on all night and it lit our room making it impossible to sleep. Location was very good.

Leisure Partner

8/10

Excellent

10 Sep 2022

Anthony

Close to Earls Court tube station so very easy to base yourself here for London and further.

Leisure Self

2/10

Poor

03 Aug 2022

Timothy

Don't Let This Happen To You

My wife and I (both 53) are seasoned travellers and came to London for a 3-day break, two nights in this hotel.

I was sent a confirmation from Hotels.com the week before but on arrival I was told we were booked for two different days. The receptionist told me he would call the manager to help solve this unfortunate issue.

The manager arrived and was very aggressive, told me that it was ME who had made the mistake - that I had been sent an email telling me my credit card had been rejected. This was untrue. He also told me to stop shouting, which I wasn't.

I asked \"If my credit card has been declined, how have I been able to book two different nights on the same card?\", he told me that I could call the police if I liked (??!!) but it was ME who had made the mistake and not him. He got very angry at me and started pointing at me!
When the original receptionist tried to explain to him, the manager shushed him, holding a finger up to his face, like you would a child.

I couldn't believe what I was seeing. Looking back, it was hilarious. But what wasn't funny was the fact we now how to find a new hotel, the afternoon London was packed with supporters for the Women's Euro football final.

Why didn't he admit he had made a mistake, apologise and then help me find another hotel? It happens.

I've run this exchange through my mind several times and I still can't believe it happened.
We parted on bad terms. My wife & I went hotel-hunting...what a strange man!

Friends_and_family Family

8/10

Excellent

15 Jul 2022

Christian

I loved the rooms and how they had a/c. My biggest complaint is that the hotel wifi was not accessible in the rooms. In order to access the wifi you had to be in the dining area of the hotel. The wifi signal does not reach the rooms.

Leisure Self

6/10

Pleasant

15 Jul 2022

Yudi

It's very close to subway, easy to go around. The room has everything: air conditioning, tv, washroom. But the washroom is so small that it's difficult to turn around. We stayed there for more than 10 days, nobody emptied garbage for us: there was no garbage bin in the room, i asked but didn't get one. Finally I found one inside the room the day before we left. Maybe they finally remembered we need a garbage bin. The staff are nice abd friendly. For a low budget trip, it's a good choice.

Leisure Family

10/10

Exceptional

13 Jun 2022

Hamza

Nice place to stay

Friends_and_family Friends

6/10

Pleasant

08 May 2022

Linda

It was a convenient location to where we wanted to go

Leisure Partner

4/10

Poor

07 Apr 2022

Craig

Run down low budget

Very run down and tired low budget hotel. Cramped room, uncomfortable, lacked basics, including a kettle. Wouldn't recommend for anything more than a bed and a shower.

Business

8/10

Excellent

20 Mar 2022

Alvaro

The property could be cleaner.
The location is great to get the metro

Business_and_leisure Family

2/10

Poor

24 Feb 2022

frank

Checked out the following day...this hotel is awful and not safe! It was infested with insects and broken tv. No hot water.....worst experience I'VE ever had!!!!

Business_and_leisure Partner

2/10

Poor

04 Dec 2021

philip

avoid the hotel is not clean frim the entance to the room all are dirty dnt know why they called this hotel.ill ask for refund otherwise ill report this to council to check the situation of the property.

Leisure Partner

2/10

Poor

16 Nov 2021

Connor

Mold in the bedsheets etc. Cold shower

Partner

8/10

Excellent

13 Nov 2021

Alan

Pleasant stay

A nice hotel to stay in. Room very comfortable,free WiFi a great benefit. Would certainly stay here again. Close to museums.

Self

6/10

Pleasant

20 Oct 2021

Verified traveler

An Exhibition of a Rooftop Rat Hole in the Royals

The location of this hotel is right downtown Kensignton, so you can't complain, it's right where you want to be if you have friends in high, royal status. Train links right near by, and a nice pub, the Stanhorpe Arms 2 blocks away. However, the TV was busted, the internet was spotty, don't rely on any entertainment other than what you bring to the table. WARNING: as with most older, Victorian homes, modern renovations has sub-divided these old genteel places into the smallest, possible divisible space - if you don't like climbing stairs, STAY AWAY! My room was on the top floor, as in 4th (if you're British, then 3rd) and I had to climb not just one flight of stairs, but TWO, given the small landing at each floor, so roughly 8 flights of stairs was required to gain access to my little chicken coop/loft. The view was nice, but then the exercise was painfully reminiscent of too much stairmaster.
Nevertheless, this was the cheapest hotel in London at the time of my booking, and you GET WHAT YOU PAY FOR!
The bathroom is barely functional, with a really awkward 80's derived shower cubicle, that looks more like entering a broken Michael Jackson life-enrichment bubble machine...No extra toilet paper, hardly any soap, etc.
But the nice gentleman at the front desk is polite, just DON'T BRING VISITORS in that are not your own family.. I think it's only one person per room.
Otherwise, go out there and ENJOY LONDON!!
Woo hoo!!

Self

10/10

Exceptional

20 Sep 2021

Elisa

The hotel has a very good wifi connection if needed.

Business

2/10

Poor

20 Sep 2021

Elizabeth

Avoid avoid avoid, the hotel is awful, it is dirty and the manager rude, When we went into our room there was dirt and what looked like food stains on the walls, I told him about this and all he could say was that he is refunding our money basically leaving us no alternative but to book another hotel at 11pm at night despit him knowing I had a minor with me. He said your standards are different to ours and was happy to sell the room with dirty walls. The room was so small it did not even have a full size double bed in. He previously tried to give us a room 4 floors up with no lift when my daughter has asthma. The street in which the hotel was in was also very unsafe we were approached by people sitting around drinking on the steps taking drugs. Please do not use this hotel.

Leisure Family

10/10

Exceptional

17 Sep 2021

Les

Clean and friendly

Although the room was very small it was clean and suitable for our needs, all the staff were friendly and helpful and the location was great. We will definitely be returning

Business Partner

10/10

Exceptional

11 Aug 2021

Verified traveler

N/A

Leisure Self

2/10

Poor

08 Aug 2021

Verified traveler

**Worst Hotel Experience Ever!**

Do not even waste your time! This place is so disgusting. The room has dead bugs and cigarettes everywhere. The hotel service is very poor resulting to poor staff and Manager. Do not waste you time. Thanks.

Business Family

6/10

Pleasant

02 Aug 2021

Verified traveler

Too small, extra hidden fees for AC, but nice area

Not very happy that I had to pay an extra £10 pounds to be able to have access to the A/C which wasn't even that cold. The room was super small. However, it was in a nice area. Walking distance to train.

Friends_and_family Family

2/10

Poor

02 Aug 2021

Verified traveler

Would never stay here again cigarette butts down beside bed

Leisure Family

4/10

Poor

22 Jul 2021

Verified traveler

Staff are friendly and professional, however the property and location is ok, but the beds and shower etc all dirty and old, wouldn’t recommend it. But staff are nice. Could be better with refurb.

2/10

Poor

21 Jul 2021

Verified traveler

Just avoid this place

Business Partner

10/10

Exceptional

16 Jul 2021

Tim

Very kind helpful hotel staff

I booked for my mother. The staff were very kind to her. I am very happy to recommend them

Self

2/10

Poor

10 Jul 2021

Verified traveler

So we booked a room that stated ac on the advertisement when we got to the room it didn’t work he said it’s no longer available, no tea or coffe facilitys in the bed room.we was greeted to a room that’s small and the beds was falling apart, the toilet is so small u can even sit down in it we had no toilet paper in the room the side table was a disgusting stained chair paid for a room and didn’t even bother stopping 2 of the 4 plus sockets wasnt working!! Sockets was hanging off the wall walls was meant to be white but haven’t had a lick of paint since 1970s no lift for disabled access we paid before we seen the property and we decided to find somewhere better so will be getting the money back from the bank we have video footage of the room

Leisure Family

10/10

Exceptional

28 Jun 2021

Liam

Grest stay

Hotel was , staff very friendly , greqt value for price paid

Self

4/10

Poor

19 Jun 2021

Verified traveler

Cheap (substandard) dive in Central London

Only good bits are price and location (40£ per night in Kensington) . The room was tiny, marked, dented, stained and dirty. WiFi didn't work, overall noisy. Breakfasts area disgusting. In the room, of 4 Electric plugs on the wall one only worked. No table or bin, just 2 beds and a dirty, stained chair.
Price was cheap, I don't expect a 5 star hotel , but this place is substandard. hygiene and comfort are always expected doesn't matter the price.

Friends_and_family Family

2/10

Poor

04 Jun 2021

Nour

The worst dirtiest place

The worst hotel I have ever been the staff are rude and not helpful at all the room very dirty no where to put your clothes the bed is very dirty blood stains people smoke guest next door shouting all night .It was a nightmare

6/10

Pleasant

15 Mar 2020

Verified traveler

Great location. Close to lots of shops, restraints and transport. Disappointing breakfast and unhappy staff.

Friends_and_family Friends

6/10

Pleasant

29 Feb 2020

Gregory

does the job

Does the job

Business

2/10

Poor

28 Feb 2020

e

The rooms are very small and there is a window in the room which In between next guest room even though you cannot see the next room you could hear their private talk

Business Partner

6/10

Pleasant

19 Feb 2020

Verified traveler

OK for one night if you can find a reduced rate mainly thanks to the great location. Like many hotels in the area converted from old townhouses it has a somewhat shabby feel to it and really needs a full refurbishment but the beds are ok, shower hot and nice breakfast.

8/10

Excellent

12 Feb 2020

Charlotte

Not much more than average

Had to wait a long time for someone to come to reception to let us check in. And the room wasn’t supplied with tea/coffee making facilities or as much as a glass for us to get a drink of water. Apart from that it was clean and comfortable with a lovely view from the window. Just a shame it was let down by a few small details.

Partner

4/10

Poor

12 Feb 2020

rosio

Recommend overnight stay only

The pictures on website are not close to what rooms look like in person. It had a small bathroom, room, no room to put our clothes anywhere and overpriced. We order a taxi early morning 5am which front desk charged $50 to the airport. The cab driver said he was Uber driver charged him $22 so we got ripped off by front desk guy. So, Uber is international just download app will be much cheaper. The location is good walking distance to places and if your ok with just place to stay overnight it's ok. No elevators we were 3 floor and long narrow stairs.

Partner

10/10

Exceptional

24 Jan 2020

Verified traveler

Cheap, brilliant location, includes breakfast. Suited to those that just need a clean bedroom to sleep in after a full day of exploring London.

Business_and_leisure Partner

2/10

Poor

14 Jan 2020

Alain

Terrible place to stay never ever again I need my full refund back as soon as possible

Partner

2/10

Poor

10 Nov 2019

Verified traveler

Please don’t stay here!! Very tiny rooms. Not even haha can fit. No elevator. Staff is so rude.

Leisure Partner

2/10

Poor

22 Oct 2019

Verified traveler

Disgusting. Room was tiny and very dirty. DO NOT BOOK

Business Self

2/10

Poor

11 Sep 2019

GF

The room toilet smells like a public toilet. The pillows were similar to tortilla thickness. Bath towels very small... i have seen face towels bigger... the room smells like molds, not even a small carpet or rug on the floor, the ac doesn't works, in the morning the all the noise of the breakfeasf come inside the room from 6 am. To be honest this hotel is a half star one... TO AVOID...

Leisure Partner

4/10

Poor

05 Sep 2019

Ricardo

Wifi was not working
The rooms are reallly tiny
The tv was not working

Leisure Partner

6/10

Pleasant

26 Aug 2019

Verified traveler

Clean, but limited. Bathroom was so tiny I could barely fit inside.

Friends_and_family Family

4/10

Poor

11 Aug 2019

Verified traveler

Convenient location not far from Earl’s Court underground, friendly front desk staff. EXTREMELY small room, bathroom, and breakfast area. Power to room (including AC and bathroom) only worked if key card was in a slot on the wall. Terrible television reception, Wi-Fi, and air conditioning.

Leisure Family

6/10

Pleasant

06 Aug 2019

Verified traveler

not the best to be honest shower wasn’t that good I couldn’t get it to warm up on the first day and when I did it seemed to be either really hot or cold lol also the beds are solid and the pillows seem to be made of concrete.

Business

4/10

Poor

06 Aug 2019

G

Location was the best thing about this hotel
Very small rooms which I expected, but there was no place to unpack clothes or place any personal items leading to me living out of bags the entire time

Leisure Self

6/10

Pleasant

02 Aug 2019

Verified traveler

The room is too small,
Staff are helpfull ,break fast was good

Business_and_leisure Self

6/10

Pleasant

31 Jul 2019

Verified traveler

Beds were quite comfortabla but room was very tiny and staffs were not happy.....

Leisure Family

6/10

Pleasant

28 Jul 2019

Michael

Acceptable

Hotel was clean. Rooms were very small and bathroom though recently remodeled was extremely small. Breakfast was OK, but I would not say good. Internet was off and on and very unreliable. No elevator in hotel. Less than 1/2 mile from Earls Court Underground Station. We asked for a one hour later checkout, which they said was OK but were going to charge us 20 pounds extra.

Family

2/10

Poor

18 Jul 2019

Verified traveler

Was given a room on the top floor, which was good until we realised there was no lift. 73 narrow, and some steep steps later, we arrived in our tiny room. There was one single curtain to cover the entire window, held up by a broken curtain rail. The finishing in the room was tatty and poor quality, and the bedside table was a stained stool. The bathroom was extremely tired, the toilet seat kept moving to one side and the seal around the shower door was falling off. The smart TV worked from Wifi, but not if you use your mobile phone at the same time! Breakfast was in a small room in the basement (more steps) and there wasn't enough room to sit everyone who came down to breakfast.

Leisure Partner

4/10

Poor

17 Jul 2019

steven

Room was ok although the shower was cold, no tea or coffee making facilities and the plugs were hanging of the wall. Air con was good!

Business

2/10

Poor

04 Jul 2019

Bittu

Good location but hotel even not 1 star no lift no service small room rude staff

Leisure Family

2/10

Poor

02 Jul 2019

Benjamin

Fawlty Towers

Worst hotel I have ever stayed in. No wifi, TV or phone reception. Bed and sheets we pre 1980's. Room was very tired. Arrived at the hotel to a group of people threatening to call the police alleging they had been ripped off.Rood was off breakfast room so awakened every morning to peoples conversations over breakfast. Staff were doing the best they could.

6/10

Pleasant

23 Jun 2019

Crystal

My stay was okay. The room was very small but was at pictured. The bathroom was tiny but clean. The walls are thin so when other guests come back in the early morning hours/middle of the night, it gets loud. Breakfast was nice but only served 7:30-9 so it wasn't ideal. Cleaning staff left my room door open, leaving my room open to anyone. Wifi was inconsistent. It was okay, but I would probably stay elsewhere if I go back.

8/10

Excellent

16 Jun 2019

Verified traveler

היה כייף וחוויה להתאכסן אצלכם

Partner

2/10

Poor

15 Jun 2019

Verified traveler

I parked in front of the hotel and the employee watched me park. The employee then took us to the check in area and spent 10 or 15 minutes checking us in and taking us to our room. We came back downstairs and out to the car about 15 minutes later to find a parking ticket for £125. At no time did the employee tell me that I needed to move my car to a Pay and Display area down the street from the property about 75 feet. When I spoke to the manager about this he stated that it wasn't the employee's job.

Leisure Friends

6/10

Pleasant

17 May 2019

Geoff

Functional base for a London business trip

Very busy trip

4/10

Poor

01 May 2019

Verified traveler

Reality worst than the photos