Name: Presidential Apartments Kensington
Address: 6-12 Barkston Gardens, South Kensington, London, SW5 0EN, GB

10/10

Exceptional

28 Jul 2026

Nora

Cien por ciento recomendado

10/10

Exceptional

28 Jul 2026

Robert

Excellent location, 5 minutes from Earl's Court Tube station.
Excellent staff.

10/10

Exceptional

15 Jul 2026

Christian Damon

The facility was worn but clean and the AC offered a good night’s sleep. We stayed across the street at The Drey which is complex renovated and would recommend it over the Presidential but we would stay here again.

Family_with_children

4/10

Poor

09 Jul 2026

Ashok

The only positive thing about this property was its location. Unfortunately, everything else was disappointing. The apartment had cockroaches, spiders, and other insects, which made the stay very unpleasant. The air conditioning was essentially non-functional. Even though the thermostat was set to 16°C, the room never cooled down. It felt like the system was only running in fan mode and not providing any actual cooling. The TV was also not working during our stay. Overall, the property was uncomfortable, poorly maintained, and did not meet expectations. I would not stay here again or recommend it to others.

Family_with_children

8/10

Excellent

02 Jul 2026

John

We enjoyed our stay and felt it was a good location to see many parts of London. There are many places close by to eat, with multiple selections. The room we had could use a little bit more maintainence overall, but was certainly functionsl and comfortable.

Family

8/10

Excellent

23 Jun 2026

Justin B

Location was fantastic. Walking distance to Earls Ct station. Amenities in room were very nice too. Stove,oven,frig freezer,dishwasher and clothes washer and dryer. My only complaint was the cleanliness of the room. Linens were stained, as was the sofa arms. Vents and switches were dirty too. The wallpaper and floors looked worn and in need of refinishing. Prevoius holes from old window treatments need filling. Staff was friendly and accommodating. Especially Michael the door man. He was very good! Regarless of my complaints, due to the location and price, I WOULD stay here again, bringing my own linens and Clorox wipes for cleaning. This place could be top notch with some refreshing and updating.

Partner

10/10

Exceptional

22 Jun 2026

Zainab

The apartment was neat and clean;

Family

6/10

Pleasant

16 Jun 2026

Gita

Rooms in sub-basement. Window frame broken and repair necessary. Hot water regulator was tricky.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

David M

Large room conveniently located in South Kensington near the tube. Could use a little TLC. (Fridge doesn't open all the way, doors coming apart, etc

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Gaynor

Ideal location, room was adequate for what we needed

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Dana

Friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Lindsey

Really happy with our stay. Clean, great location.

10/10

Exceptional

21 May 2026

Nora

Cien por ciento recomendado ! El personal super amable y atentos

Family

10/10

Exceptional

17 May 2026

Robert

Excellent location.
Wonderful staff.
Comfortable room

Partner

10/10

Exceptional

15 May 2026

Dawn

Great location, very friendly staff. Doorman was very helpful.

Friends

10/10

Exceptional

27 Apr 2026

Daphne

Location is the best thing as it has everything around it

Family_with_children

6/10

Pleasant

06 Apr 2026

Kerry

Combination washer/dryer worked well. Difficulty getting tv to work properly. Staff were great. Close to Earl's Court Station. Clean, safe area. Lovely neighborhood.

10/10

Exceptional

06 Apr 2026

Ally

Staff was awesome! Always came back to a nice clean room, and front desk was really friendly always wishing us to have a good day and asking what we did when we came back!

Friends

10/10

Exceptional

04 Apr 2026

Maria

Very close to the tube station and shops. The staff are helpful and even let us check-in early. The apartment is of good size and clean. It was quite hot despite putting the aircon on but we figured out later that the underfloor heating was on. We have to open the windows to let cool air in but it was still hot in the night. It was quiet. Kitchen amenities are good but could do more trays for the oven, kitchen gloves and drying towel. Overall we liked our stay and would definitely come back!

8/10

Excellent

02 Apr 2026

Jason

Good rooms and nice location close to the Underground

Family_with_children

8/10

Excellent

31 Mar 2026

Nick

The facilities are good and plenty of shops pub restaurant's near by. The accommodation was okay not the best. Most of the staff were fine, just a bit of hassle checking in !! I don't think I would stay again as it was quite expensive.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Joan

Room was clean and spacious, neighbourhood itself was quiet and i felt safe walking alone outside at night. Staff was incredibly helpful and friendly. Will stay here again!

Friends

8/10

Excellent

11 Mar 2026

Susan

Great location. Apartment is a little tired with limited kitchen supplies. Still nice for our stay.

Family

8/10

Excellent

03 Mar 2026

Valerie

Wonderful location 5 mins from the tube. Beds were so comfortable and room was spotless. Our room was serviced daily to a high standard. We could cook as kitchen was very convenient. London is very expensive so having that facility is a great option. Staff were friendly and helpful. Good value for money.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Liam

Room was clean, bed was really comfy. Staff were all very pleasant.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Stephen

Room was very large and clean. This said decor is tired and the pictures on web sites are rather flattering…

Also I did find a cockroach in the lounge area of my apartment - honestly not a big issue as it is an old building in central London.

They clearly keep the place very clean and orderly, but this would be dramatically improved with a lick of paint.

Self

10/10

Exceptional

12 Feb 2026

Teofilo

Room are clean , comfortable. Staff was courteous and attentive. Pleasant stay, can't wait to come back to London and definitely will stay here

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Alexandra

These are apartment hotels and I stay in them 2 times a year, when I visit my daughter sometimes for months or few weeks Presidental Apartments was by far the best. Staff on 24 hours, fully stocked room with everything you need, smaller shops close by and Big Tesco for a big shop should you need a variety of groceries. Housekeeping services every day and the gem of the hotel is Michael who is the concierge/ door man. This is a super safe area and a 3 mins walk from tube station. You can be in central London in as little as 20 mins. Highly recommend

Leisure Self

10/10

Exceptional

28 Jan 2026

Kaitlyn

This trip was with my mother, brother and myself! The room was the perfect size for all three of us. This has been my favorite stay in London so far. So close to everything you might need like the tube, easy to cook when you don’t want a night out. A full fridge/freeze and microwave. The staff was amazing. I had gotten sick during my stay and the cleaning staff member who was assigned our room was AMAZING. So sweet and made sure we had everything we needed. Always kept asking me how I was feeling. This will always be my spot to stay in London. Can’t wait to return!

Leisure Family

10/10

Exceptional

11 Jan 2026

Hugo

Everything went amazingly. It’s all clean and in good conditions, nice neighbourhood and they let store our luggage’s before check in and places them in our room before we got back.

Friends_and_family Friends

8/10

Excellent

10 Jan 2026

Iwao

Any staff in the hotel was so kind!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Amanda

An apartement with everything in it. Clean, bright and big rooms. Kitchen has everything including Oven, Microwave, Washmashine, Dishwasher! Stuff very helpful! Amazing stay! Thank you and a happy new year!

Leisure Family_with_children

6/10

Pleasant

13 Dec 2025

JENNIFER

Reasonable size room. Since it is an old property, there is a lot of noise not from the outside but from the inside. Stayed in the lower floor (basement) and could hear all creaking sound from upstairs and water from the drains. Earplugs are a must.

Leisure Family

10/10

Exceptional

09 Dec 2025

Therese

Very well equipped and comfortable studio apartment

10/10

Exceptional

03 Dec 2025

Jayendra

Well maintained

4/10

Poor

30 Nov 2025

Paige

The hotel rooms are very old and dated. Arrived to a dirty and musty/moldy smelling room. Blood or wine splatters on the wall, dust hanging out of vents, mold in the bathroom, walls badly needed painting, and floors scraped up/worn. Alex the manager, who was kind, tried to be helpful and after much protest, moved us to another room which was slightly better but still smelled moldy. Despite turning off all heat, we had to sleep with the windows open, in late November. We were not expecting luxury accommodations, but do expect a clean room. The one positive was that is was very convenient to the metro which was helpful as we trued to stay out if the room as much as possible.

10/10

Exceptional

05 Nov 2025

Robert

Room was nice, tidy and had everything we needed and the staff were very helpful and friendly.

Leisure Family

10/10

Exceptional

28 Oct 2025

Frances

We had a great stay. Staff were very helpful, courteous and friendly. Room was clean and well maintained. It was very warm but the open windows helped.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Fernando

Friendly staff, excellent location

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Fernando

Friendly staff, excellent location.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Warren

The property is handy to everything like transport, shops etc. Staff are also welcoming and extremely helpful.

Leisure Partner

6/10

Pleasant

09 Oct 2025

Andrew

I get putting people in room 5 but then the receptionist needs to ensure that the noise from the reception and corridor is moderated.
A lot of chat and a beeping noise, maybe a phone, pretty much all night.
This coupled with the door opening and closing and the chat from visitors who fail to realise they are walking directly past people’s bedrooms - I get the latter is the guests and not the hotel but the receptionist could remind people. A really poor nights sleep

Business

4/10

Poor

30 Sep 2025

suk kuen Queenie

During Check in when the receptionist told me that I’m in the basement room! I can’t remember what I requested but I picked executive studio
They just said checked and can’t change any room because it’s all set in computer

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Susan

The apartment was clean, tidy and comfortable. It was serviced every day which was excellent. The staff were all friendly and helpful. There was easy access to bus routes and the tube. The only downside was the flight of stairs. We would stay agsn.

Leisure

10/10

Exceptional

11 Sep 2025

kristofer

Great place to stay

Wonderful place. Very spacious and lovely staff.

Business

8/10

Excellent

30 Aug 2025

Malcolm Charles

Will stay again

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Warden

Friendly staff and great location.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Charis

Wonderful location and spacious rooms.
Not the most up to date amenities, however. Perfect place to stay with a larger group.

Leisure Friends

10/10

Exceptional

01 Jul 2025

Charles

Great choice for a central location to visit London. Having a separate bedroom allowed for privacy. Staff was excellent. Recommending to all of our friends and family.

Leisure Partner

8/10

Excellent

01 Jul 2025

Lily

Excellent location for short stay: quick arrival from Heathrow & short walk from Earl’s Court station and its thoroughly gentrified neighborhood. Staff is helpful and responsive. The room we were moved to (on request) was well equipped with new washer, dishwasher, fridge.

Unfortunately this is not the establishment we remembered on 2 previous stays. Upkeep is uneven: the first room we were given was horrendous. Dirty, torn curtains, crud on all the plumbing. This should NOT have been rented out. The staff was accommodating in moving us to another family studio when it became available. Still showing age but was fine.

Still, fluorescent ‘soap’ and ‘shampoo’ (dish soap?!) is not acceptable at a place of such web self-presentation.

Business_and_leisure Family

10/10

Exceptional

19 Jun 2025

Adrian

Excellent location and great access to subway. The rooms are very nice and staff was kind.

Leisure Family

10/10

Exceptional

13 Jun 2025

David

Excellent location. Easy access from LHR. EASY tube to all London.

Leisure Family

10/10

Exceptional

10 Jun 2025

Matthew

This was just what we were looking for. The hotel was close to Earl's court tube station in a nice neighborhood and had plenty of shops close by to pick up something for dinner.
Although some of the cabinets and the floor were rather worn, the room was clean and it spacious by UK standards and had all of the amenities that we were looking for, kitchenette, washer, and a decent size closet for our clothes.
The hotel and surrounding area were quiet, so we were able to get a good night's sleep after spending the day sightseeing.
My one recommendation would be that they install a grab bar by the tub. The side of the tub was a bit high and there wasn't anywhere to easily grab hold of getting in and out. The glass door swings both ways, so you have to be careful walking onto the wet tub floor. They do provide a rubber mat for the tub, but it doesn't go the full length of the tub.
We would stay here again.

Leisure Partner

10/10

Exceptional

18 May 2025

Verified traveler

Good clean hotel. I'd stay again.

We stayed here with three people. Location was great. Rooms were clean. Minor issue with shower (shower head broken), otherwise the rooms was good. I would stay again.

Friends_and_family Family

10/10

Exceptional

18 May 2025

marielle

Solid value for money in a great location

Business_and_leisure Friends

2/10

Poor

17 May 2025

louisa

images of apartments are nothing like the actual state of of the 2 units I was offered. Went up to the 1st flat and was dissatisfied with the ripped sofa, peeling walls, furniture, moludy smell, etc 2nd a couple of hours later was an 'upgrade'
1. There was a crawling insect in the kitchen which is on the video
2. The sofa this time around had a big hole on the at, stains and blotches all over
3. Black mould patches in the bathroom bad for my allergies
4. Peeling wood all over

LEFT AFTER 2ND ONE AND BOOKED ELSEWHERE. LOST 6 DAYS PAID FOR. DON'T BELIEVE THE PICTURES POSTED!!!

Leisure Family

8/10

Excellent

15 May 2025

Paul

Great for our needs. Apartment was large for London standards. Quite clean although some aspects such as shower are tired and need maintenance. Awesome location close to high street pubs, restaurants and Underground.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Gordon

We were completely satisfied with our stay at this apartment. The staff were very helpful and pleasant to us.
There was a lot of options close by for dining, shopping and entertainment.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Michael

This is a lovely place. Enjoyed our stay.

Leisure Family

10/10

Exceptional

25 Apr 2025

Maria

Great property. Had everything we needed. No unexpected glitches and close to easy transportation. Highly recommend.

Leisure

10/10

Exceptional

12 Apr 2025

Nada

My 3rd time staying there. My first option whenever I am visiting London.

Business_and_leisure Self

8/10

Excellent

08 Apr 2025

Ms Mcarthur

Studio Flat.

A furnished Apartment with a Kitchenette.
Provide your own food. It was in reasonable condition. Management should purchase new modern bright colour furniture from IKEA to put in the accommodation. The sofa
had a hole in it that looked as if a puppy dog had torn it. I informed Reception about it and took a Photo of it on my Phone.

Business

10/10

Exceptional

31 Mar 2025

Marlene

Excellent

I would definitely stay here again. A nice home away from home in a great location. Parking is on street parking we were there on a Saturday so had to pay for parking £40 otherwise it's free from 6.30pm onwards from Saturday till Monday morning at 8.30am. Cleaning staff were excellent, reception were also helpful in where I called to let them know we would be checking in late. There's always someone on reception. Bathroom is a little on the small side but hey ho the apartment makes up for it size wise as didn't feel claustrophobic.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Nada

Already stayed twice. I have no conplaints

Business Self

8/10

Excellent

26 Mar 2025

Lawanda

It was a pleasant stay and the staff were very courteous.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Rob

Staff were lovely

Leisure Partner

8/10

Excellent

21 Mar 2025

Lily

Our flight was delayed two days and hotel was able to accommodate and keep us in the same room. Appreciate that.
Hotel was also in a super convenient location to earls court tube stop.

Friends_and_family Family

8/10

Excellent

19 Mar 2025

Suzanne

Presidential itself was the best place I've stayed, the construction directly cross the street was the worst if you're planning to sleep past 7:30am. to have control. I would have appreciated a heads up as I would have brought a white noise machine. I used ear plugs and helped minimally.
Back to Presidential. BEST HOTEL/APT!!!

Leisure Family

8/10

Excellent

17 Mar 2025

Jade

Family weekend stay

We stayed at the Presidential apartments for the weekend.
All staff were very helpful, polite and friendly.
The apartment was well-equiped, clean and comfortable, with plenty of space for 2 adults and a child.
The heating controls were a little difficult to figure out, but we were grateful for air-conditioning.
Some decaf options for tea/coffee would have been great, however, I didn't ask staff so cannot say whether they had some available, but none were provided in the room.
Having access to a dvd collection was really helpful for evening entertainment.
Overall, we had a great stay and would happily book again.

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Nada

Run like old establishment

Business Self

4/10

Poor

16 Mar 2025

Verified traveler

Unacceptable sofa bed option

we had a 3 person standard room. the pull out sofa bed was NOT acceptable as a bed option. When I talked to the desk person, they said they would send another duvet cover which of course made NO difference ! The bed slanted down at the head, you could feel every spring in the so called mattress. It WAS NOT a bed and should not be advertised as a bed. Sleeping on bed springs with 3 duvet covers!!!

Friends_and_family Family

10/10

Exceptional

13 Mar 2025

Glenys

Lovely staff very helpful and a warm welcome. Would stay again. Can opener, oven dish, oven gloves would have been useful.

Business Family

10/10

Exceptional

12 Mar 2025

Andrew

The hotel met all our needs. The concierge stored our bags until check in time and transported our bags to our rooms. All the staff were friendly and helpful.

The neighborhood is wonderful. Earl's Court tube stop a block away, multiple pubs and restaurants nearby, Marks and Spencer (grocery store) half a block away.

You can take the Piccadilly line straight from Heathrow to Earl's Court and you're right there. Pretty much everything else a tourist likely would want to do is also on the Piccadilly/District line, so this hotel is ideally situated for that.

Other reviewers complained about the condition of the cabinets or drapes. I suppose one could say that, but they were just fine and did their job. You will want to open the windows so the rooms don't get stuffy, but that's just personal preference.

All in all, we had a great 6 night visit and would happily return.

Leisure Family

10/10

Exceptional

09 Mar 2025

Hannah

Fantastic location and friendly staff. Highly recommend.

Leisure Family

8/10

Excellent

07 Mar 2025

Howard

Very friendly and helpful staff. The ground floor suite was getting a little tired through use, but everything worked and cleanliness was not an issue at all. The heating system worked well but operation was quirky and guidance was needed.

Leisure Partner

10/10

Exceptional

07 Mar 2025

Hannah

Our stay was terrific. The staff were friendly, the area was safe and clean. I would highly recommend this for a lodging accommodation.

Family

10/10

Exceptional

27 Feb 2025

Verified traveler

Fantastic One Bedroom

Our first stay in a larger apartment. Staff acted promptly when a maintenance issue was reported - fixed same day. Reception and concierge are friendly.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Erin

Nice, quiet, clean and spacious apartment nearby Earl’s Court tube station. Grocery stores and a variety of restaurants less than 5 mins walk away. Walking distance to Kensington Gardens. Apartment is well-equipped with washer in the apartment. We stayed with our 2 young kids (6 & 10 years) and had a comfortable stay. Would definitely stay here again.

Leisure Family

10/10

Exceptional

13 Jan 2025

Minru

The big positives were the location good english breakfase and very friendly staff.

Business_and_leisure Family

4/10

Poor

08 Jan 2025

Amirali

aparrtment was very small and bed was not comfortable. ive stayed at this property before and other rooms are much better.

2/10

Poor

04 Jan 2025

Brad

Great location but our room had no heating control and we boiled.
The floors also squeaked whenever you walked on them.
A Budget Hotel at a not so budget price!

Leisure Family

8/10

Excellent

23 Dec 2024

Steven

The Presidential Serviced Apartments in Kensington, London were great. We enjoyed a spacious environment with comfortable beds, and a fully working kitchen. The washing machine was a bonus.

They really should let visitors know that the radiators are controlled manually, and that one must remove the ‘wall’ in front of them to get to the control knob.

The best part of our stay was interacting with the kind staff, especially Peter and Lenka. We needed assistance with the radiators, and with finding a special sized box to carry an awkwardly shaped item home. They went above and beyond trying to help us find one, and succeeded in doing so. They followed up with us to make sure we had everything we needed, and they made sure we felt we were well taken care of. Thank you Lenka and Peter!

8/10

Excellent

12 Dec 2024

Verified traveler

The hotel is in great location. The earls court station is a 5 minute walk. We had the choice of The picadilly and district line to take into london. The hotel staff were friendly and helpful. We had a deluxe studio which was perfect for 2 of us. We had a large refrigerator, washer/dryer combo, kettle,toaster,stove which we wanted.
If youre expecting a ritz carlton this is not it but it was perfect for us. We felt more like locals vs tourists. I would stay again and would recommend.

Leisure

10/10

Exceptional

12 Dec 2024

JULIAN

Highly recommended

A really nice place - wonderful big room with all the amenities of a little flat. One min walk from Earl’s Court tube and a nice high street with a marks and Spencer. Highly recommended

Business

8/10

Excellent

23 Nov 2024

Ahmed

Staff were excellent. There’s construction next door which makes it very noisy.

Leisure Family

8/10

Excellent

22 Nov 2024

Simon

Property is in very good location, very friendly staff and would recommend for a business trip if you want to be close to Olympia.

10/10

Exceptional

21 Oct 2024

Warren

The room was spacious and having a washer dryer was very handy. Staff were very helpful.

Partner

6/10

Pleasant

20 Oct 2024

mark

Excellent staff

The room was very worn and needs some updating but the staff are amazing and very helpful

Business Self

8/10

Excellent

15 Oct 2024

Rick

On a trip to London with our adult daughter, the \"apartment- style\" hotel worked well - full kitchen - including washer/dryer- was very convenient, nice elevator and the 24-hour staff was kind, helpful, and so pleasant. They made it welcoming to come \"home\" after busy days. Earl's Court station was very close and several very good restaurants and two groceries right nearby.

Leisure Family

8/10

Excellent

09 Oct 2024

Chynna Joyce

Old Facility but it was Okay

The location itself is really good as we were 2 mins away from the closest tube station. The area feels really safe too and we were close to amenities. The biggest let down was being placed underground where we had no elevator. The staff at the property did assist us with our lugggage but I wouldn't recommend the lower floor. The room was okay. The facility is quite outdated with older furnitures and appliances but still it was okay.

Friends_and_family Family

8/10

Excellent

04 Oct 2024

Joy

A delightful cozy pied-à-terre

Location is unbeatable to tube station earl's court (Piccadily line direct from airport) and M&S foodshop. The basement initially felt a bit in a labyrinth but once I got down two flights of stairs and get used to the warm temperature (they actually do have lifts) there is a terrace which gives fresh air to the room (and to check the blue sky and temperature). Wooden floor means no carpet dust which is great. Little kitchnette with microwave works. Engineer Peter helped me regulate the temperature (lovely warm radiator for the cold people and aircon for the hot people) and reboot the internet. Once I settle in, it is a cozy little appartment. Love the bathtub. Toilet seat is small but I snug in fine. Staff at reception are helpful. All in all, I can make it a cozy stay for way longer than two days.

Self

10/10

Exceptional

30 Sep 2024

Celeste

Reasons i loved our stay here: (1) location - it was close to the tube station, a bus station, darned good English pubs, Thai, Indian, and Lebanese restaurants, convenience stores, Starbucks, Jollibee, McDonalds; (2) cleanliness - while the airconditioning took a while to cool probably because it was not used a long time, and while the room we stayed at may not be pretty, it was spotless and odourless. The fridge, washing machine/dryer in the room did not have a foul smell. Neither did the microwave, dishwasher and oven smell but which we did not care to use because we mostly ate out; (3) the staff - they provided us with an electric fan while they attended to fixing the air conditioning problem in our room as quickly as they could. We spent a stuffy sweaty first night but the inconvenience of that night has been overshadowed by the comfort we felt after the air conditioning was fixed and by the attentiveness of the hotel staff. Michael the porter needs special mention and Aliona too. Michael helped us understand how the finicky laundry worked before we could even find the manual. He also lent us an adapter. Aliona was especially friendly, helpful and courteous. Housekeeping kept us well supplied with fresh towels, tea, instant coffee and sugar. This is my third time in London and I have not wanted to stay a second time at any place Ive travelled to before. This is one hotel/apartment i would be happy to go back to.

Leisure Partner

8/10

Excellent

26 Sep 2024

Noel

nice size of room with good facilities. close to shopping and wide selection of restaurants

Business_and_leisure Partner

2/10

Poor

17 Sep 2024

Sarah

I booked the room based on images supplied by the property and availability, of course. The rooms appeared modern, clean, and uncluttered, as did the bathroom.
The previously mentioned property pictures must have been taken immediately after renovation or were supplied to visualize what the completed work would like. Our room had the same flooring, cabinetry, and color scheme, but everything looked abused and worn out. Cabinet doors did not open or close properly as the hinges were pulling out of the frame. The floor was heavily marred and sticky. The bathroom was so small your elbows hit everything while trying to squeeze between the sink and door frame to the toilet. There appeared to be past water damage to wood work in and around the bathroom because it looked splintered and rotten. The bed filled most of the living space in the separate bed room, leaving little room for luggage.
We were unhappy with the state of everything as it seemed like a bait-and-switch; so we grabbed our luggage, went out the front lobby, handed them the room key and told them we were not staying. We left and immediately found a fantastic hotel nearby with comparable pricing and only 20-minutes notice.
Expedia reached out a number of times to Presidential Apartments staff, but had difficulty reaching someone with authority to discuss a potential refund. Ultimately when Expedia did make contact, management refused as we were past the cancellation deadline.

Leisure Family

10/10

Exceptional

10 Sep 2024

SOPHIE

Nice apartment hotel with cleaning services. Would stay here again!

Leisure Family

10/10

Exceptional

04 Sep 2024

Michelle

The Presidential Apartments- Kensington was the best stay I have ever had in London. The location is right off Earl's Court station. There are restaurants, pubs and markets in the neighborhood. Now to the room...oh my goodness! You could not ask for more in a room! There was a TV, dishwasher, wash machine, stove, microwave, oven, sink, half fridge, dvd player. I have never seen so many amenities in a room in my life. Not to mention the patio and comfy bed. It was all good here and we will be back!

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Isabel

Excellent location!! 2 minute walk to the nearest tube station, safe neighborhood, lots of rest and amenities nearby. The staff were very helpful and friendly and the room was clean and had a kitchen.

Leisure Friends

8/10

Excellent

20 Aug 2024

Lawrence

The location is excellent, and the staff are kind.

Leisure Family

10/10

Exceptional

19 Aug 2024

Sandra

We loved our stay here with our two kids. The staff was incredibly friendly and helpful! Loved the proximity to dining, groceries and Earl’s Court tube. Piccadilly line goes directly to Heathrow and St. Pancras station. We were able to leave our suitcases on our arrival day. Would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

Patrice

Great place to stay!

Everything was perfect. It was really clean, staff were friendly and it's really near to Earl's court station. Perfect for a stay of few days with family.

Friends_and_family Family