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City Prime Apartments

London · United Kingdom

Collingham Place, 11-15View location

9.6/10Excellent165 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.4/109.4
Condition9.8/109.8
Value9.6/109.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Prime Apartments

The total number of rooms is 30. City Prime Apartments offers Wi-Fi internet connection on-site. The front desk offers 24-hour reception. Some services may be subject to additional charges.

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A stay at City Prime Kensington places you in the heart of London, a 3-minute drive from Harrods and 6 minutes from Buckingham Palace. This apartment is 3 mi (4.9 km) from Piccadilly Circus and 3.1 mi (5.1 km) from Big Ben.

Treat yourself to a stay in one of the 29 individually decorated guestrooms, featuring heated floors and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Kitchenettes are outfitted with refrigerators, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed Private host property Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 300 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    Arabic

    English

    Spanish

Nearby attractions

Cromwell Road 0.1 km / 0.1 mi
Natural History Museum 1 km / 0.6 mi
Imperial College London 1 km / 0.6 mi
Holland Park 1.1 km / 0.7 mi
Kensington Gardens 1.3 km / 0.8 mi
Victoria and Albert Museum 1.3 km / 0.8 mi
Kensington High Street 1.4 km / 0.9 mi
Royal Albert Hall 1.6 km / 1 mi
Kensington Palace 1.7 km / 1.1 mi
Olympia Events 1.8 km / 1.1 mi
Hyde Park 1.8 km / 1.1 mi
Harrods 1.9 km / 1.2 mi
River Thames 2.1 km / 1.3 mi
Queensway 2.3 km / 1.4 mi
Stamford Bridge Stadium 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • Family rooms
  • hotel
  • 24-hour reception
  • Check-in hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
Show 3 more facilities & services
  • ShopExtra charge
  • Restaurant
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURY ONE BEDROOMAPARTMENT • LUXURY ONE BEDROOMAPT.B1-LX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT LUXURY ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT basementAPARTMENT • basementAPT.0E

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT basement

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    basement

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.0E

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Prime Apartments

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    City Prime Apartments

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURY CITY VIEWAPARTMENT • LUXURY CITY VIEWAPT.CV-LX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW ONE BEDROOMAPARTMENT • CITY VIEW ONE BEDROOMAPT.B1-CV

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDSAPARTMENT • DELUXE TWO BEDSAPT.2B-DX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX-1

    Photos are not available for this room type.

    City Prime Apartments

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE ONE BEDAPARTMENT • DELUXE ONE BEDAPT.1B-DX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT INNERAPARTMENT • INNERAPT.IN

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    City Prime Apartments

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE WITH VIEWSAPARTMENT • DELUXE WITH VIEWSAPT.DX-WV

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH VIEWSAPARTMENT • TWO BEDROOMS WITH VIEWSAPT.B2-WV

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE CITY VIEWAPARTMENT • DELUXE CITY VIEWAPT.CV-DX

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    City Prime Apartments

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Prime Apartments

9.6
Excellent
165 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.8 /10
Value
9.6 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
24 Jul 2026
WOONG
Great experience and enjoyed
10/10
Exceptional
07 Jul 2026
Eric
The apartment was modern, clean, and spacious for my family of four. The dining room table was a good size and there was enough dinnerware in the kitchen for breakfast and eating takeout meals. The air conditioning worked well during the June heat wave.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Carey
Spotlessly clean. Good check in. Comfortable beds and well appointed kitchen and great shower.
Very noisy air conditioning and terrible TV reception.
Friends
10/10
Exceptional
26 Jun 2026
SHAO KO
很棒的體驗乾淨、舒適、服務好,距離車站也很近、旁邊有個大超市好方便
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
sabrina
The staff is friendly. Always my choice when I come London. Love the space and kitchen in the apartment.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Malyun
The property is located within short walking distance from Earls Court station and Gloucester Road.
I loved how spacious this hotel was including all the amenities we needed.
The staff were all lovely and accommodating - we requested an extra blanket, mirror to do our makeup, and late checkout and they were super lovely and helpful.
Friends
10/10
Exceptional
14 Jun 2026
John
Great location, shops and restaurants nearby, incredible value for money on what you get and the location, staff were excellent
Partner
8/10
Excellent
13 Jun 2026
Con
Great location and nice property but some of it is a little tired.
Self
10/10
Exceptional
11 Jun 2026
Marilyn
Friendly reception, clean room with everything you could possibly need as well as air con and a decent shower. Well worth the money.
Self
10/10
Exceptional
11 Jun 2026
John
Staff were very friendly and helpful. Room was clean, and comfortable. It was a little tight for four people, but it worked out fine. Location was close to tube stations, grocery stores, and restaurants. No complaints!
Family
10/10
Exceptional
08 Jun 2026
Kleopatra
Great location, very helpful and friendly staff.
10/10
Exceptional
19 May 2026
Norma
This is the PLACE to stay. Great location, close to transportation, shops and restaurants. Hotel is clean and quiet. Staff is very friendly and helpful. I would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
15 May 2026
Wendy
Perfect in every way. Exceptionally clean, well equipped apartments and friendly and helpful staff..
Partner
10/10
Exceptional
10 May 2026
Alain
Tout etait parfait. Le service était impeccable
Partner
10/10
Exceptional
28 Mar 2026
Julie
Ideally located for sightseeing holiday. Short walk to museums and South Kensington,and a few minutes walk to the tube for access to most sights. Quite, safe street with Sainsburys next door for all shopping needs. Apartment spotless with good facilities (although cupboards a bit too high for small me). Staff friendly and reception manned for check in. Will be back!
Partner
10/10
Exceptional
23 Mar 2026
Kenneth
This was a gorgeous hotel room and a great value for the cost. I would love to stay here again.
Self
10/10
Exceptional
21 Jan 2026
Alex
Fantastic
Business Self
10/10
Exceptional
06 Jan 2026
TIFFANY
This month is very important to my husband and I: it is our wedding anniversary and my husband’s birthday, and this hotel did not disappoint! All staff members were friendly, pleasant, and showed excellent customer service skills. Shwan was an attentive and overall wonderful host. The entire staff really cared about the quality of our stay and they paid keen attention to the details. Not only is the building beautiful and in an ideal location, but the apartment is meticulously designed with the customer in mind, designed for one’s stay to become an extraordinary experience. Bravo to the staff at City Prime Apartments, and thanks so much for a beautiful and memorable experience, which greatly added to our celebrations. It was a perfect experience.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Alan
Clean and well appointed room. Convenient to transportation (tube). Convenient to Sainsbury.
Very friendly staff. An overall very positive experience.
Leisure Self
10/10
Exceptional
18 Oct 2025
Keanan
Good spot
10/10
Exceptional
03 Oct 2025
Simon
Competitively priced, spacious apartment within walking distance of south ken, the musems and the RAH. No complaints
Partner
10/10
Exceptional
28 Sep 2025
Pamela
We were staying in London for 5 days and finding a place to stay is a daunting task. City Prime was a great choice. It is located outside the hustle busy of central London in a quiet neighborhood and conveniently located close to the Earl's Court tube station. You can get everywhere you need to go from there. Having a kitchen with a washer/dryer was a plus for an extended stay. Karim was friendly and helpful during our entire stay. Highly recommend.
Leisure Family
6/10
Pleasant
07 Sep 2025
Verified traveler

Misleading Description

The apartment was not as described in the booking. It was said to be a luxury one bedrooom apartment and this was not at all the case. In fact it was very contrary to this! The sofa which was not a true pull out was severely stained. The hotel left covers to throw over top the couch as there was not a mattress. The mattress in the actual bedroom was hard as a rock felt like a box spring. The bedding was very thin and cheap! The pillows were flat as rocks. The furniture and accessories were all just pieced together. Had the apartment read very plain , basic apartment providing a place to lay your head then I world have known what I was getting. I also left the property a message expressing these concerns 3 days ago and have yet to hear back with a response .
Friends_and_family Friends
2/10
Poor
16 Aug 2025
SHOJI
Washing machine did not work properly.
We went to the laundry neaby.
Very inconvenient.
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Billie
Great London stay! Wouldn’t hesitate to rebook. Friendly service, nice, clean apartment! Thank you!
10/10
Exceptional
09 Jul 2025
Susan
Fabulous accommodation, really friendly and helpful staff. Great location - 10/15 mins walk to Earls Court Tube. Would definitely stay here again!
Leisure Self
10/10
Exceptional
06 Jul 2025
Gavin
Great stay. Love 24 7 desk. Safe in room. Fridge washer and TV loved it I'm going to book again
Leisure Self
10/10
Exceptional
06 Jul 2025
michael
These apartments are in a great area
The tube is 300 mtrs down the road
Clean and serviced
Will definitely stay there again
Leisure Partner
10/10
Exceptional
28 Jun 2025
Jonathan
Newly renovated suite with nice new big bed. Sofa beds were sleepable. Great for a family in a suite in London. Very reasonable for the space!
Leisure
10/10
Exceptional
13 Jun 2025
Con
Great apartment with nice kitchen and bathroom. Close to lots of restaurants and transport. Would stay again.
Business Self
10/10
Exceptional
01 Jun 2025
Penni
The location was perfect. An easy stroll to a local supermarket, train station, great pubs and cafe.
The staff were friendly and helpful. The apartment was very clean and well maintained. We hope to stay there again sometime.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Sarafina
great place to stay
10/10
Exceptional
24 May 2025
Verified traveler

Wonderful stay

Apartments are in a great location. Minutes walk from the underground, shops and bars. Felt very safe as accommodation is manned 24/7. Apartments are spotlessly clean, well equipped and modern.
Apartment was cleaned during stay with fresh towels and supplies.
Staff are very friendly, welcoming and helpful.
Friends_and_family Friends
10/10
Exceptional
17 May 2025
Brad
I am thrilled to contribute to the many positive reviews posted about City Prime Apartments. My wife and I enjoyed an 11-night stay there this month, and we were pleased by the many positive aspects of our time there.

Our room was comfortable, quiet, clean, and well-equipped with all the supplies we needed, including kitchen utensils for food preparation and meals. The washer/dryer was a particular plus for our long stay, so we didn't have to pack as many changes of clothing for our trip.

The staff were uniformly friendly and helpful, and the fact that the place is staffed 24 hours helped us feel secure. The housekeepers were particularly friendly and accommodating.

And the location...amazing! A 2-minute walk to a major supermarket, and a 5-7 minute walk to two different tube stations! Even though we were just around the corner from a major thoroughfare - Cromwell Street - there was little noise or activity outside our hotel. And within easy walking distance were plenty of attractions, shops, and restaurants.

One minor quibble was that the dryer did not work well, so we wound up hang-drying many of our clothes; we did not see this as a significant issue, so we never alerted the management about this.

So, overall, City Prime Apartments was convenient, clean, friendly, and safe, while meeting all of our needs for this extended stay! We would gladly return here for our next visit to London!
Leisure Partner
10/10
Exceptional
06 May 2025
Tony
The property is very nice and exactly as advertised. It is clean, spacious, quiet, modern. My only concern is that the bathroom is dark and therefore the mirror is difficult to see
Leisure Self
10/10
Exceptional
29 Mar 2025
PAUL

Excellent find.

I just needed somewhere to sleep but I wanted clean and comfortable.
Such a good deal and although the room was small as expected it was wonderful I could probably stay there a lot longer.
Friends_and_family Friends
10/10
Exceptional
26 Mar 2025
Lisa
Very lovely apartment. In a beautiful and quiet area yet close to restaurants and pubs.
Leisure Partner
10/10
Exceptional
20 Dec 2024
Roderic
The folks here were great.
Leisure Family
10/10
Exceptional
18 Dec 2024
sabrina

Friendly staff

Very friendly staff. Good location.
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Laura

Work trip

We really enjoyed our stay, in a great location in Kensington, check in was easy and staff were polite and helpful. Room was clean and well presented. Would stay again
Business
10/10
Exceptional
11 Oct 2024
Chris
Excellent place to stay, central location and friendly, helpful staff who seemed happy to be there too! Would stay again
Leisure Partner
10/10
Exceptional
29 Aug 2024
Laila
I will thank all staff , they are helpful and friendly .
the flat is clean and the place is quite and near supermarket and caffè and transport and bus staition
Leisure Family
8/10
Excellent
10 Jul 2024
Stephen
Great apartment for a short stay in London. Ideally located near Earls Ct Station. 24 hour front desk is a bonus. All basic amenities provided. Staff extremely helpful and courteous
Leisure Partner
10/10
Exceptional
06 Jul 2024
Christopher
Great apartment in a great location. Friendly helpful staff, room was kept very clean during our stay. Gloucester Road is ideal for access to central London shows and sights.
Leisure Family
6/10
Pleasant
05 Jun 2024
terry

Don't trust the sofa beds

apartment only really suitable for 2 people - the sofa beds were as hard as sleeping on the floor and we had to get them made up by the hotel which was inconvenient.
10/10
Exceptional
21 May 2024
Tolulope Olumide

Just a home away from home.

The Studio Apartment where I stayed was fabulous. It has a Balcony and the amenities were up to date.
Partner
10/10
Exceptional
18 May 2024
Brady
This place was such a breath of fresh air. You never know what you will get in some of these European cities and this was primo. Would be happy to stay again!
Leisure Self
10/10
Exceptional
10 Apr 2024
Annick
The apartment was perfect and very clean. The staff at the reception was very nice and helpful. I would return anytime without hesitation.
Leisure Family
10/10
Exceptional
22 Mar 2024
Tolulope Olumide

Home away from Home.

Fantastic Home away from Home.. I’ll be there again..
Friends_and_family Family
10/10
Exceptional
18 Mar 2024
Thanyanin
Good service
Leisure Partner
10/10
Exceptional
16 Mar 2024
Jan

Clean, safe, friendly

A pleasant stay here. The little single apartment was small but had everything I needed. It was very clean and in a quiet safe area close to Earls Court or Gloucester Road Tubes. I felt comfortable at nught as a solo female. The gentlemen on reception were very friendly and welcoming. I would very happily stay here again. Thank you.
Business
10/10
Exceptional
05 Mar 2024
Te-Shun
Very nice and clean apartment with a kitchen including a microwave, a full-size fridge, and a washing/dryer machine. It is located in a decent and safe neighborhood. The Underground station/bus stop within a 5-minute walk offers connections to anywhere in London. There is also a supermarket just right across the street and a nice variety of restaurants within walking distance. Most of all, the front desk staff are all very friendly and helpful. Definitely will stay again and recommend it to anyone who plans to visit London.
Leisure Partner
10/10
Exceptional
03 Feb 2024
Stanislav
Very nice apartment
Leisure Self
10/10
Exceptional
31 Jan 2024
Stanislav
I highly recommend it.
Leisure Self
10/10
Exceptional
30 Jan 2024
Rachel
Great little 1BR apartment. Convenient location between earls ct and Gloucester rd tube stations. Friendly staff at reception. 5nt stay- kitchenette including washing machine was handy. Would stay again
Leisure Family
10/10
Exceptional
23 Jan 2024
Lydia
I really recommend this place, especially if you stay with your family. Really nice neighbourhood close to bus stops, underground stations, shops.
And a special thanks to the hotel staff who are so helpful.
Friends_and_family Family
10/10
Exceptional
27 Nov 2023
Jonathan
Ett lugnt och fint område med nära till Underground och vackra Hyde Park.

Trevlig och hjälpsam personal och rummen har allt man behöver!

Kommer gärna tillbaka.
Leisure Partner
10/10
Exceptional
01 Nov 2023
Anastasia

Amazing stay

It was amazing. Very nice stay, worth every pound. Exactly as it is shown on the pictures. Karim at Front desk was very friendly. Wi-fi worked perfect. Hot water was all working and the shower was very clean (knowing that this is a common problem in other hotels in London). Highly recommend to stay here and definitely will choose it as my place to stay for my next visit
Self
10/10
Exceptional
05 Oct 2023
mirela
Lovely apartment with all required amenities. The apartment was quite spacious, very clean and nicely decorated. The front desk staff were so nice and helpful!
The location is perfect- 5 minutes away from the metro station and a short walk to Kensington Palace and gardens. Thank you for a wonderful stay!
Leisure Friends
10/10
Exceptional
14 Sep 2023
Caitie
This was truly an outstanding stay. Wonderfully kept rooms, great location and such welcoming and helpful staff. I would book here again without hesitation.
Leisure Family
10/10
Exceptional
21 Aug 2023
ifey
Clean, modern and spacious accommodation very well located and close to the tube station.
Leisure Self
10/10
Exceptional
20 Aug 2023
Fiona

Mis-sold booking. No balcony as description

On arrival we were very disappointed that several of the aspects of property description was not what we expected. For example we chose this as stated balcony or patio. Extremely disappointed that this was not available as this was the main reason for booking this apartment. The reception staff explained that allHotels
Com bookings were then managed by expedia which left us in a quandary who to contact. City view was also not as expected. Would ideally like hotels.com to compensate us for mis-selling the apartment booking.
10/10
Exceptional
15 Aug 2023
Michael
Excellent property with fully fitted kitchen, very helpful concierge and great location
Business_and_leisure Family
10/10
Exceptional
24 Jul 2023
Vardon Deniz
Superb
Business_and_leisure Family
10/10
Exceptional
04 Jul 2023
Elizabeth

Great location, wonderful apartment

Excellent apartment, clean and spacious. Beautiful location and perfect service from start to finish.
Friends_and_family Family
10/10
Exceptional
26 Jun 2023
Lisa
Our family enjoyed staying here as we were in town for the week to explore Lindon. Great location on 2 main tube lines. Staff were lovely, helpful, and accommodating.
8/10
Excellent
08 Jun 2023
sharron
Close to the tube, but still out of the way of heavy crowds.
Leisure Family
10/10
Exceptional
01 Jun 2023
Thomas
Great location walkable to tube stations and near dining and grocery. Very quiet side street, but one block from main road. Staff is friendly and very helpful. Will make this our go to residence location when visiting London.
Business_and_leisure Family
10/10
Exceptional
22 May 2023
Simon
An ideal base for anyone looking to centre themselves for a period of time in this part of London. A quality home-from-home. Heartily recommended.
Business_and_leisure Partner
10/10
Exceptional
03 May 2023
Chris
Very friendly and welcoming team, great spacious room product
Leisure Partner
10/10
Exceptional
31 Mar 2023
Verified traveler

great stay

Very nice, large apartments, Great service at check-in with staff who were overly helpful. Convenient location only 5 minute walk to Earl's Court station. Everything was super clean and a very comfortable stay
Business
10/10
Exceptional
17 Oct 2022
Geoffrey
clean, well presented and appointed flat. excellent position with restaurants and a Sainsbury's very close by. Staff very welcoming. 10 mins from Gloucester Road tube a big plus.
Leisure Partner
10/10
Exceptional
02 Oct 2022
Michael
Clean and well presented. Friendly and helpful staff.
Business Self
10/10
Exceptional
31 Jul 2022
Adam

London with family

Excellent and would highly recommend. Clean modern apartment with all the facilities we needed.
Friends_and_family Family
8/10
Excellent
27 Mar 2021
Mark

Fantastic apartment

Lovely apartments very well looked after this was our second visit here as it is such a lovely place
Business

Location & surroundings

City Prime Apartments
Collingham Place, 11-15, London, United Kingdom

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City Prime Apartments

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