The Bentley

United Kingdom , London
LONDON, Harrington Gardens, 27-33
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20 reviews shown

10/10

Exceptional

03 Mar 2026

juan

Great

Self

2/10

Poor

27 Feb 2026

Ernest

Communication with The Hotel very poor

10/10

Exceptional

10 Jan 2026

syed

Very nice 👌

2/10

Poor

23 Dec 2025

Roland

The room temperature was stuck at 15°C all night, making the room freezing cold and impossible to sleep in. We contacted the hotel multiple times during the night and were told it was “fresh air,” but no effective action was taken. The engineering team was supposedly informed, yet no one came to fix the issue.

We checked out exhausted and later became sick due to the conditions. For a property calling itself a luxury hotel, this level of comfort and response is completely unacceptable. Poor temperature control, lack of urgency from staff, and failure to resolve a basic issue ruined our stay. I have raised a complaint with Expedia and requested a refund.

Leisure Family_with_children

8/10

Excellent

10 Dec 2025

Loudmila

Allting var bra,

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Angaleak

Absolutely Stunning

10/10

Exceptional

21 Oct 2025

OSEYA

My stay here at the bentley was everything that I could have.Imagined it to be everything is five star.Luxury services experiences all of the above even the blow dryer.And iron are of bentley!! Staff is super friendly and helpful and a big thank you to Timothy for making my stay feel extra nice and safe. I had the suite which it literally, the size of an apartment comes with a kitchen all at two in one washer dryer, bedroom, bathroom and a slide bathroom, living room, dining room kitchen as well.Oven stove fridge. Daily breakfast is plentiful, fresh and it changes every day. I had the Al Jazeer restaraunt downstairs and it was delicious as well. I wish I could have used the pool more than once. But it was so quaint and relaxing. And there's plenty of room in space for a lot of people. But the day I went, it was not too crowded. Gym is upgraded with top of the art machines. It really feels exclusive.

Leisure Self

10/10

Exceptional

06 Sep 2025

Mahdi

All is perfect

Everything was fine! Spacious room, excellent service, clean and comfortable,nice staff! Be back for sure

Business

10/10

Exceptional

22 Feb 2025

Mahmud

The accommodation was very nice & spacious.

Leisure Family

6/10

Pleasant

11 Feb 2025

AHMED

الفندق لا انصح فيه بشدة تسجيل الوصول نص ساعة كتم عمل ترقية للغرفة الي سويت المكيفات لاتعمل

Friends_and_family Family

6/10

Pleasant

04 Jan 2025

Sheri

When I initially checked in, my room had a huge stain on the wall, light switch board was hanging off the wall, bathroom doors wouldn’t close, huge piece of gum or paste stuck above the door, shower handle limping off wall.. so they eventually moved us to a cleaner room which had a huge hole in the bathroom that was stuffed with tissue paper. There was also banging sounds in the morning as if there was construction in the room beside me. Very irritating. When I ordered room service, something as simple as tea, it would take a minimum of 45 min to arrive. The bellboy as well as male housekeeping assistant were very friendly, kind, and accommodating though. I wish I remembered their names. They were the only positive part of my stay there. The salon is also very good and the hairstylist Joe is amazing. Very nice pool as well. We ended up moving to the Marriott Marquis for our last two days and we very much preferred it as it is a full service hotel conveniently located to everything with great amenities as well as restaurants. Plus, it was more moderately priced than the Bentley and was much cleaner and well preserved. I would never go back to the Bentley, unfortunately. The hotel needs work.

Business_and_leisure Family

10/10

Exceptional

11 Oct 2024

Olamide Stephanie

It is a very nice place for a solo traveller and family as well. The staff are very courteous, welcoming and always ready to help. I enjoyed every bit of my stay as it is close to town and accessible to everywhere. 👍

Leisure Self

10/10

Exceptional

05 Oct 2024

Olamide Stephanie

Leisure Self

8/10

Excellent

27 May 2024

Saad

It was very good experience, I recommend for everyone

Business_and_leisure Family

10/10

Exceptional

13 Feb 2024

Luis

Excellent place to stay, convenient and well located

Business_and_leisure Family

10/10

Exceptional

14 Jan 2024

Bryan

This ultra modern tower is amazing and for a 5* was very good value rates. An amazing rooftop pool and views. Great value buffet breakfast and used dinner room service that was very efficient and tasty. The hotel is very close to metro so ideal for airport transfer and a further afield into Doha. Located very near Corniche area that is walkable. Would definitely stay again. A 5* stay.

Leisure Self

8/10

Excellent

09 Mar 2023

Ahmad

Excellent stay , will surely come back again , on observation about the TV week signal and kept on freezing every min , called for IT help and also complained about poor channels selection programmed in the TV , no IT help arrived and no apology !!

Leisure Family

10/10

Exceptional

09 Dec 2022

Dipaque

Outstanding Hotel

Fantastic hotel. Staff were outstanding. Highly recommended.

Self

10/10

Exceptional

04 Dec 2022

William