100 Queens Gate Hotel, Curio Collection by Hilton

United Kingdom , London
LONDON, Queen's Gate.Kensington, 100
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

13 Mar 2026

Davendra

Great friendly staff. Very clean room

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Richard

Everything was superb

Partner

10/10

Exceptional

08 Feb 2026

Kimberly Ann

Perfect place to stay, staff felt like friends. Walkable to all and lovely room

Leisure Self

10/10

Exceptional

29 Jan 2026

Jaskiran

Amazing staff, beautiful architecture and excellent restaurant!

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

Anne

Leisure Family

10/10

Exceptional

26 Dec 2025

Diane

Excellent Staff, wonderful location and spotlessly clean

Leisure Partner

10/10

Exceptional

26 Dec 2025

Cliff

The hotel was really good very clean and the staff was so polite and helpful. Made us feel very welcome. I would certainly use this hotel again without a doubt.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

John

Had an issue with the first room offered, but rapidly resolved with a free upgrade. Out of time for dinner out but had a very acceptable snack in the bar. Breakfast was excellent, staff were unfailingly helpful and courteous. Will stay again next time we are in London

Partner

4/10

Poor

12 Dec 2025

James

The room was on the lower ground and didn’t have any windows to the outside there was an imitation window with shutters that if opened looked into I think it was the bar area we arrived earlier to drop off our bags firstly we were told they had upgraded our room and it was ready but they then said the room was not ready and they were not offering an upgrade and to come back after 3.oclock
Over all not impressed very expensive for what you get

Leisure Partner

8/10

Excellent

27 Nov 2025

STEPHEN

Yes to both

Leisure Partner

10/10

Exceptional

23 Nov 2025

Razan

Staff.. well ma

Business

8/10

Excellent

19 Nov 2025

Amber

Clean rooms, charming exterior, welcoming staff, excellent location, fairly budget friendly for London. Highly recommend for a short stay. Only “not great” - there was almost no place to store clothes, and no electricity outlet in the bathroom. Neither would stop from staying there again.

8/10

Excellent

09 Nov 2025

Margaret

Concierge Syed and staff excellent

10/10

Exceptional

02 Nov 2025

The staff were brilliant, the location was excellent. The reception area was very smart and welcoming. The room was a great size and very clean.

Partner

8/10

Excellent

02 Nov 2025

Patrizia

Clean room, great bar. Bed a little hard as were the pillows - too high and too hard. Overall a nice stay though, just didn’t sleep well because of the uncomfortable pillows

Partner

8/10

Excellent

30 Oct 2025

Marshall

Great location. Excellent service and breakfast. Room a bit small and basic for the price.

Partner

10/10

Exceptional

30 Oct 2025

Tracy

Clean room and very courteous staff and such a great location and experience

6/10

Pleasant

27 Oct 2025

David

Room was very dated. Noisy and very small & dark.
Light not working near wardrobe & tea coffee facilities so made it difficult to make drinks etc!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Cathy

Never ate breakfast. The rooms are under renovation, which is a good thing

Leisure Family

10/10

Exceptional

12 Oct 2025

Marjean

Everyone was very very helpful. Excellent stay

Partner

8/10

Excellent

12 Oct 2025

Susan

Good stop for a business trip

Business

10/10

Exceptional

05 Oct 2025

Janelle Rala

clean room

10/10

Exceptional

29 Sep 2025

Gemma

I took my mum to London for 3 days. I live in Canada and have not been to London for a number of years. The hotel was one of the options I could get booking from Canada, and was the most expensive option of the few I shirt listed. I was so happy we picked this hotel! The staff were AMAZING. They loved asking us where we had been and always made sure we knew where we were going and knew our tube route for the day. They really made my older mum feel very special and fussed over her bag carrying etc. After staying here, I will not stay anywhere else. Really made our little girls trip a fabulous trip!

Leisure Family

8/10

Excellent

29 Sep 2025

Dieter

Only fault was breakfast, correct cutlery not on table & unable to order a cup of tea. Orange juice leaked & unable to have any. Other customers asked for a spoon for yoghurt & were given large table spoon. Not a good experience.

Leisure Partner

4/10

Poor

29 Sep 2025

Tamera

We were put in a room that was in the basement. The room was so small, that we could not open our suitcase and walk around it. Our bathroom at home is larger. The phone in the room did not work. We could call out; hear the party we were calling but they could not hear us. After several attempts, someone from the hotel did come knock on our door to make sure we were alright. She questioned us on why the phone was not working and got a Maintenace person to come take a look. Eventually, the phone was replaced. They sent someone from room-service to come take our order. We contacted the desk to have them call us a cab for our early flight out in the morning and were told they were not able to do this. They could only book a \"car\" (a limo) for us. They said there was a taxi stand outside of the hotel, there was not. I am extremely disappointed with the hotel
staff and the \"luxury\" accommodations. I am most disappointed by the misrepresentation of the rooms on their website.

2/10

Poor

27 Sep 2025

Ali

Small room with uncomfortable bed. Checking out staff was very rude & impolite. Charged us for breakfast when we didn’t have. Must check your final invoice.

Leisure

10/10

Exceptional

23 Sep 2025

David

Overall, I really like this hotel, I found the staff to be efficient and friendly, the whole hotel to be clean and well equipped, and our stay overall was very pleasant. Well done.

Leisure Partner

4/10

Poor

20 Sep 2025

MALCOLM

Poor value. Very overpriced for the quality of room.

Leisure Family

4/10

Poor

15 Sep 2025

Roy

Very poor & never a 5 STAR Hotel

Self

8/10

Excellent

06 Sep 2025

Richard

…

Business_and_leisure Partner

10/10

Exceptional

05 Sep 2025

Deb

Wonderful property, staff and location. A bit of a maze to get around the hotel but worth it.

Leisure Family

8/10

Excellent

01 Sep 2025

MARGARET CATHERINE

We were able to walk to Kensington Palace and Gardens and The Orangery as well as the Victoria and Albert Museum, the Science Museum and the Natural History Museum.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Tom

Outstanding courteous service, nice breakfast & chill bar.

Leisure Family

10/10

Exceptional

27 Aug 2025

Wendy

Great location-close to the tube, shopping and popular tourist attractions. The Natural History Museum, the V & A Museum, Kensington Palace and Gardens are all within a few minutes walk.
The staff were all unfailingly helpful and friendly. The entrance and lobby are very welcoming-lovely floral arrangements.
Free water was supplied daily and they even provided free slippers in the room.
The hotel room was quite quiet-you couldn’t hear any noise from the surrounding rooms either.
The restaurant breakfast buffet was amazing-loads of choices both hot and cold. Room service was excellent too.
I had a small issue with the air conditioning unit during my stay and it was attended to and fixed within about 20 minutes by two cheerful and friendly staff members.
I would highly recommend staying here. Lots of nearby places to eat-pubs/restaurants/take aways.
All in all a marvellous experience. Kudos to the staff.

Leisure Self

10/10

Exceptional

25 Aug 2025

Mustafa

The staff were amazing, very friendly and helpful. Will definitely go back to stay here again!

Partner

4/10

Poor

23 Aug 2025

Clare

The room was tiny and dark and disappointing after seeing the pictures on the website. There was scaffolding all over the outside. The room was clean but damaged furniture and marks on walls. The staff were ok but a little impatient with us at reception.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Jon

The staff was very welcoming. Generous breakfast with specialty coffees included. Great experience all around!

Business_and_leisure Family

10/10

Exceptional

06 Aug 2025

Lillian

Lovely hotel. Staff so kind and professional. I look forward to returning every year.

10/10

Exceptional

05 Aug 2025

Mark

Great location, well equipped rooms and enjoyable breakfast for a reasonable cost

8/10

Excellent

02 Aug 2025

Barbara

Great location, good breakfast, small room and small bathroom, staff not consistently friendly and helpful.

Leisure Family

8/10

Excellent

26 Jul 2025

Jeffrey

Staff is great.

Leisure Self

10/10

Exceptional

21 Jul 2025

ANITA

Really nice comfortable well placed hotel.

A really nice comfortable hotel. The rooms are nice .
Staff were friendly and efficient .
The breakfast is highly recommended.
In a great position for attractions such as museums and short walk to Harrods etc.

Partner

6/10

Pleasant

12 Jul 2025

LINDSAY

Lovely hotel

Hotel was beautiful, loved our greeting and service at check in. We arrived early and left our bags , which were delivered to our room.
The room was lovely and cool, in contrast to the 30 degree heat outside.
We retired to the room at 10pm. There was some noise and loud music, until after midnight.
Unfortunately, the scraping of chairs from a dining area, disturbed us for some time.....5 hours sleep, woken again at 6am by scraping chairs and heavy base music nearby.
Sadly, our well needed rest, following a long day walking around the city, didn't happen.

Partner

10/10

Exceptional

10 Jul 2025

Lisa

Fantastic staff in a great location!

Business_and_leisure Self

4/10

Poor

07 Jul 2025

Navid

Small

10/10

Exceptional

01 Jul 2025

Gary

My stay at 100 Queens Gate hotel was outstanding from the moment I checked in until the day oy departure, two weeks later. The front desk staff were always accommodating, the concierges, Firas and Thomas, always provided the best recommendationsand the manage, Durgesh handled everything with the utmost professionalism and skill. He made you feel specialnwith each encounter, with such pride in his facility. I highly recommend staying here during your next visit to London, if you want the finest accommodations in Kensington.

Leisure Self

6/10

Pleasant

27 Jun 2025

molly

Staying at Kensington across street

Beds were uncomfortable. Crying baby next door from 11 pm 1 am .

Friends_and_family Family

8/10

Excellent

17 Jun 2025

michele

Hotel was in a great location. It was clean and quiet with a nice restaurant. The concierge’s were super helpful. I would stay here again.

Leisure Family

6/10

Pleasant

05 Jun 2025

Roger

Room was a good size for central London, but the mattress was hard and the air con was noisy and in need of servicing. Overall the staff were friendly and helpful, location was convenient and possibly a little overpriced given some of the issues we had trying to sleep.

Partner

10/10

Exceptional

04 Jun 2025

Peter

Very nice hotel and very well located - was quite good value with Hotels.com discount. Gave us an enjoyable 204 hours in the middle of London

Partner

10/10

Exceptional

04 Jun 2025

Verified traveler

Nice hotel - would sta

Really exceptional reception staff. Reception and lobby is beautiful. Rooms are quite small but have everything you need. Could do with a little more attention to detail with the bathroom cleaning.

Business

8/10

Excellent

04 Jun 2025

Stephen

Normal rooms are pretty small , have stayed here several times before . The upgrade was appreciated as the room was very nice and comfortable and larger than standard.

Leisure Self

8/10

Excellent

03 Jun 2025

Sarah

We had a nice time at this hotel, we liked the location and front desk staff (they were friendly and assisted us with our luggage to and front the taxi and to our room). It was clean to a certain degree but the outside of the property was dirty (garbage flying around but the sidewalk). We left our extra trash from shopping (empty harrod's shopping bags etc.) outside of our room in the hallway and it took them 2 days to grab it. To pay almost 210 per night and not have this taken immediately especially since we didn't require room service everyday is crazy BUT the biggest let down was breakfast ending early (it ends at 10:30am local time everyday), unacceptable, most travelers sleep in while on holiday and most high end hotels know this and this is why breakfast typically ends around 11:30 maybe even Noon; ending breakfast at 10:30am everyday is not realistic. The hotel is losing business because we had to then walk to a local cafe and spend money there, it was inconvenient and not what we wanted, the wait was longer there and so we returned to our room later and checked out at an unideal time seeing as how we needed to head to the airport and caught our flight back home. Note we stayed for only 3 nights so it would've been great to experience dining at the hotel atleast once. This is our second time staying at this hotel, the first time was great (we didn't dine-in the first time, we instead called up for tea and snacks and sandwiches later in the evening which was AMAZING).

Leisure Family

10/10

Exceptional

29 May 2025

Lance

Outstanding property in a wonderful location!

Leisure Family

10/10

Exceptional

28 May 2025

Danita

Outstanding customer service by the staff in all areas - professional, friendly and helpful.
Clean, well-kept property. Nice amenities throughout.

Leisure Family

10/10

Exceptional

27 May 2025

Thomas

Very nice front desk team plus very nice breakfast buffet. Charming hotel.

Friends_and_family Friends

10/10

Exceptional

11 May 2025

pauline

Really nice hotel. Rosie on reception was very helpful answering my questions. Good breakfast. Clean and comfy rooms

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Debra

Easy breezy

Our stay was made so pleasant by our concierge Sajjad he took care of everything. We had no car and we needed the car to take us around and he made it all the reservations and made it so simple..

Partner

10/10

Exceptional

08 May 2025

Aimee

Got to check in early at 9:30am so was a pleasant surprise. Great overall hotel. View from our room was not good and dark but that the only complaint. Breakfast was wonderful.

Business_and_leisure Family

8/10

Excellent

07 May 2025

Robert

All good.

Leisure Self

10/10

Exceptional

04 May 2025

Arnold

We absolutely lived the hotel, even the decor was interesting.
Our room was smallish but well appointed and bath well done with large glass shower.
Their staff was outstanding especially their concierge staff, very helpful and went the extra mile to service.

10/10

Exceptional

28 Apr 2025

Samira

Although a smaller room then I’m used to, I had a lovely stay here and would definitely come back! Everything was walkable distance and the room is extremely clean. Breakfast was quite lovely with various options. The hotel overall is beautiful inside and outside. I walked the majority of the time during my stay but did take the train sometimes, which is also within an easy walkable distance from the hotel. Would recommend

Leisure Friends

10/10

Exceptional

25 Apr 2025

CAROLINE

A Lovely Stay in Kensington

Wonderful! Very comfortable, beautiful & great service & amenities.

Partner

10/10

Exceptional

23 Apr 2025

Victoria

Great spot in South Kensington

Travelling solo so I booked a cosy double room. This was indeed small but was fine for one person. The bathroom again very small but sufficient for just me. Room and bathroom always cleaned well when required. Communal spaces in the hotel were excellent. The ESQ bar was a very pleasant place to stop for a drink and service very good. Front desk had lovely welcoming staff. The gym was small but adequate for what I needed four times over the week. Overall I would absolutely stay here again. It was very quiet overnight and a very convenient location close to the tube and many local eateries.

Self

10/10

Exceptional

19 Apr 2025

Janine

Lovely hotel and excellent location

Leisure Self

10/10

Exceptional

17 Apr 2025

Roger

Excellent, great staff, location and services.

Leisure Family

4/10

Poor

12 Apr 2025

Darius

Disappointed in the issue I had at breakfast. The miscommunication from reception to the restaurant was multiple and annoying. The breakfast was also dreadful

Business Self

10/10

Exceptional

11 Apr 2025

Leslie

This is a lovely hotel to stay in Kensington. It feels very luxurious when you walk in. You’re welcomed by an incredible staff. Very friendly and accommodating. The rooms are a little small, but it is a city so to be expected. Everything was clean. The location was wonderful! Close proximity to two different tubes and easy access to taxis and Ubers at all Times. we truly enjoyed our stay here.

6/10

Pleasant

09 Apr 2025

Mark

Nice hotel, good location, facilities impaired.

WiFi was down for the two days of our stay, that made things difficult because being from out of the country, we didn't have mobile data.

The shower water heat couldn't go above room temperature, an engineer showed up to fix, but didn't leave a note if successful and we didn't try again.

The room had an interior window which was permanently lit by LED lights and had curtains (which was fine for blocking the light at night), but there was no way to turn off the light!

While the hotel, staff, and location were great, our stay was not comfortable and not remedied.

Partner

10/10

Exceptional

08 Apr 2025

Kirsty

This hotel is in a fabulous location only 5 minutes walk away from the tube station giving you access to all of London. Museums and the Royal Albert Hall are also nearby.
Plenty of restaurants and places to eat around the hotel as well as two mini supermarkets should you want anything.
Would definitely stay here again.

Leisure Self

10/10

Exceptional

05 Apr 2025

Geraldine

In a beautiful part of south kensington. A pleasure to stay.

Leisure Family

10/10

Exceptional

04 Apr 2025

Amanda

Lovely hotel.

We really enjoyed staying at this hotel. South Kensington is lovely and easy to walk to Hyde park, Royal Albert Hall & The museums. We will come back soon.

Partner

10/10

Exceptional

02 Apr 2025

Michelle

Lovely hotel

10/10

Exceptional

23 Mar 2025

Richard

Very nice stay

Very nice well kept hotel. Lovely breakfast.

Partner

10/10

Exceptional

18 Mar 2025

Margaret L

Fantastic place to stay. It will be my choice on my next visit.

Friends_and_family Friends

2/10

Poor

17 Mar 2025

Michael

Room had no heater in extreme cold weather and no accommodations was made. Instead, I was charged for the room. Absolutely Ridiculous!

Leisure Partner

10/10

Exceptional

14 Mar 2025

Shawn

Great location

Business Self

10/10

Exceptional

13 Mar 2025

Mark

Great hotel very convenient for RHA

10/10

Exceptional

08 Mar 2025

Matthew

Great hotel

Great hotel and location

Partner

10/10

Exceptional

04 Mar 2025

Tracey

Property was beautifully kept friendly staff close to transportation in such a beautiful section of London. I highly recommend this five star hotel.

Leisure

10/10

Exceptional

02 Mar 2025

Valerie

I have stayed at this hotel before when I've been to an event at the Royal Albert Hall as it's within easy walking distance and this was also the reason for my stay this time.
I came with a friend we had adjoining rooms which were very clean and comfortable with good facilities.
The staff are lovely and friendly and even remembered us from our visit last year which made it all the more special.
I would definitely stay here again.
The staff were lovely very friendly and even remembered us

Friends_and_family Friends

10/10

Exceptional

02 Mar 2025

Greg

Wonderful area

Leisure Family

10/10

Exceptional

24 Feb 2025

Thomas

Everything you’d want is near by

Very nice hotel in good location.
We walked a few blocks to the Victoria&Albert museum and the Natural History museum. Next day a longer walk to the British museum past Buckingham Palace and Constitution Hill & Mall.
Took the tube back to South Kensington station a few blocks from the hotel.
That tube would take me directly to Heathrow if I wanted. Plenty of Pubs and pastry shops nearby but best avoid the hotel bar. £33 for two drinks - really?

Partner

8/10

Excellent

12 Feb 2025

Verified traveler

Hotel staff all excellent and very friendly and helpful. Room insufficiently sound proofed - excessive noise from next room continued until 4 am - affected our sleep.

Partner

10/10

Exceptional

06 Feb 2025

Cecilia

Fantastic property and lovely staff. Would love to stay again.

Leisure Family

6/10

Pleasant

26 Jan 2025

Poppy

The staff at the front desk are very rude. The woman that greeted us didn’t listen when I told her my name three times and then made me show her ID because she didn’t think I was the person that made the booking despite showing her the confirmation on my phone. She laughed and asked me if my name was my real name which offended me and she generally wasn’t very helpful. The rooms are noisy and we could hear a lot of noise from the surrounding rooms all night which disturbed our sleep. The other staff were nice. The man that helped us put our luggage in a taxi to leave was lovely.

Leisure Family

10/10

Exceptional

26 Jan 2025

Mohtar

Very nice ,beautiful hotel

10/10

Exceptional

20 Jan 2025

Patricia

This an excellent hotel. As soon as you come in, it feels like home. The staff is great. They are very friendly, attentive and helpful. The location is wonderful. It is a 5-min walk to the tube station.

Leisure Partner

10/10

Exceptional

20 Jan 2025

ELIZABETH

Nice property and area

Leisure Family

10/10

Exceptional

18 Jan 2025

Hannah

I love everything about this hotel and will continue to return whenever I am in London.

Leisure

10/10

Exceptional

16 Jan 2025

Ann Marie

Boutique hotel in a great location close to the tube and restaurants. Outstanding service by the staff. Nothing was too much effort. They were pleasant, polite and very accomodating. Only one small downside. The beds are extremely firm and even with a mattress topper put into place they were a little harder than my personal preference. It didn’t detract from my stay here and I would certainly come back. Great hotel.

Leisure Family

10/10

Exceptional

07 Jan 2025

Linda

Charming hotel in a great location.
Remodeled rooms, amenities, and
a fabulous staff.
The staff was very friendly and accommodating!
I would recommend to anyone!!❤️

Friends_and_family Friends

10/10

Exceptional

03 Jan 2025

Candace

Fantastic location, have stayed here three times and will stay again

Leisure Family

10/10

Exceptional

31 Dec 2024

Quentin

Absolutely brilliant

10/10

Exceptional

29 Dec 2024

Gabriela

Beautiful hotel

Leisure Family_with_children

8/10

Excellent

27 Dec 2024

Hissah

The housekeeping for longer hours would be nice. The staff overall made the experienceuch better

10/10

Exceptional

25 Dec 2024

Rita

Most appreciated most enjoyable stay, many points like room cleanness, clean hotel, very pleasant, artful decoration and comfortable furniture. Great shower, awesome breakfast, best service by all staff, hands down, this is important after a long trip. Also the location is excellent. Easy to get there from the underground.

Leisure

6/10

Pleasant

15 Dec 2024

Fiona

Our room was so noisy little soundproofing you could hear other room doors slamming, we could hear someone above us walking around & kids running down the corridors shouting. We had to leave our aircon on in December to try to mask some of the noise. Very disappointing. I told the receptionist on checkout this morning who asked if we’d reported it. We had nt as there was little that could be done other than telling the kids off!

2/10

Poor

05 Dec 2024

Martin Gibbins

Please give me a vAT invoice

It is impossible to receive a VAT invoice for this trip. I asked at hotel who said it should be sent from Hotels.com. I am still waiting and of course you cannot speak to anyone. The Virtual Agent is rubbish.
We stayed for 2 nights on business. Very pleasant hotel.

Business

8/10

Excellent

30 Nov 2024

Akanksh

Rose you’re an absolute star! Thank you for the amazing stay