Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Citadines South Kensington London

London · United Kingdom

Gloucester Road, 35 AView location

8.8/10Excellent1,376 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location9.2/109.2
Neighborhood9.4/109.4
Value8.0/108.0
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines South Kensington London

Situated in the heart of London's chic Kensington and Chelsea districts, Citadines South Kensington London offers contemporary apartment-style accommodations. Refurbished in 2010, this aparthotel boasts a prime location surrounded by Victorian architecture and charming tree-lined streets.

Enjoy free internet access and proximity to Kensington Palace, Hyde Park, renowned museums, and Harrods. Each studio and one-bedroom apartment features a bathroom and a separate, fully-equipped kitchen area. One-bedroom apartments include a dishwasher.

All apartments offer a stove, microwave/grill, fridge, TV with satellite channels, a direct-line phone, hairdryer, safe, and air conditioning. Citadines is also committed to high hygiene standards through its Ascott Cares program.

Read more about this hotelShow less

Located in London (London City Centre), Citadines South Kensington London is within a 10-minute walk of Royal Albert Hall and Kensington Gardens. This aparthotel is 0.7 mi (1.1 km) from Hyde Park and 0.4 mi (0.6 km) from Kensington High Street.

Make yourself at home in one of the 92 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager GSTC Pets allowed Pet max weight (per pet) in kg is 40 Pet max weight (per pet) in lb is 88 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
    • Self parking fee: GBP 35 per day
    • Pet fee: GBP 15 per pet, per day
    • Service animals are exempt from fees
    • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
    • Rollaway bed fee: GBP 50.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Russian

    Ukrainian

    Japanese

    Filipino

    English

    French

    Romanian

    Spanish

Nearby attractions

Imperial College London 0.4 km / 0.2 mi
Kensington Gardens 0.6 km / 0.4 mi
Kensington High Street 0.6 km / 0.4 mi
Natural History Museum 0.8 km / 0.5 mi
Royal Albert Hall 0.8 km / 0.5 mi
Victoria and Albert Museum 1.1 km / 0.7 mi
Hyde Park 1.1 km / 0.7 mi
Kensington Palace 1.2 km / 0.7 mi
Holland Park 1.4 km / 0.9 mi
Harrods 1.5 km / 0.9 mi
Queensway 1.8 km / 1.1 mi
Olympia Events 2.2 km / 1.4 mi
Portobello Road Market 2.3 km / 1.4 mi
Sloane Square 2.5 km / 1.5 mi
Hyde Park Corner 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 92
  • Number of floors (main building): 6
  • Apartments: 92
  • aparthotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 40 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Highchairs
  • Business centre
  • TV lounge
  • Green Tourism
  • Breakfast
  • Early Check-in
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citadines South Kensington London

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Citadines South Kensington London

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 38 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable10 photos

    Citadines South Kensington London

    APARTMENT ONE BEDROOM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Smoke detector
    • Plug adaptor
    • Dishwasher
    • Cot on demand
    • Wi-fi
    • Living room: 1
    • Kitchen utensils, plates & cups
    • Internet access

    Facilities with extra charge

    • Slippers
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE CITY VIEWSTUDIO • DELUXE CITY VIEWSTU.CV-DX

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX-1

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1

    Photos are not available for this room type.

    Citadines South Kensington London

    QUADRUPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citadines South Kensington London

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Citadines South Kensington London

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Citadines South Kensington London

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Citadines South Kensington London

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Citadines South Kensington London

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEXROO.DP

    Photos are not available for this room type.

    Citadines South Kensington London

    Room DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Citadines South Kensington London

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 23 m²STU.ST
    STUDIO STANDARDPhoto unavailable2 photos

    Citadines South Kensington London

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Smoke detector
    • Desk
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Plug adaptor
    • Slippers
    • Bathrobes
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXE • 28 m²STU.DX
    STUDIO DELUXEPhoto unavailable3 photos

    Citadines South Kensington London

    STUDIO DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Room amenities

    • Shower: 1
    • Smoke detector
    • Desk
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Bathtub or Shower allocation on arrival: 1
    • Electric Kettle: 1
    • Toaster: 1

    Facilities with extra charge

    • Slippers
    • Bathrobes
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Citadines South Kensington London

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH VIEWSAPARTMENT • WITH VIEWSAPT.WV

    Photos are not available for this room type.

    Citadines South Kensington London

    APARTMENT WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Citadines South Kensington London

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Citadines South Kensington London

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Citadines South Kensington London

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Citadines South Kensington London

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Citadines South Kensington London

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines South Kensington London

8.8
Excellent
1,376 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
9.4 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
12 Jul 2026
Leila
I booked this hotel because of other reviews that I read online. I am disappointed that they were not true. I believe that customers should help each other. Find the best hotels. Everything was outdated, broken and filthy. The pullout couch was extremely uncomfortable and it was a terrible start to our trip to England. Thankfully, we were there for only two nights.
Family_with_children
8/10
Excellent
12 Jul 2026
Berkay
The rooms were clean, checkin process was terrible, they did not let us checkin sharp before 3pm, it’s quite lengthy process as well
Partner
10/10
Exceptional
12 Jul 2026
Anita
We had a studio room . The reception staff were kind enough to let us check in a bit early as a room was available. The room with kitchenette and bathroom were very clean and comfortably luxurious without being over the top. The layout was spacious and well appointed and the every aspect thought through well. We were pleasantly surprised for such amenities in London without breaking the bank, Air-conditioning WiFi, shower water pressure all worked very well. Freshly ground coffee in the foyer. Location is good for travel to central and outskirts of London. We plan to use Citadines Kensington for future London trips
Partner
8/10
Excellent
11 Jul 2026
elyzabeth
Five stars for: location. Free espresso and water machines in the lobby. Launderette for guests. Take away breakfast at Patriges gourmet market next door. The bread is fresh baked, includes yogurt, fruit, croissant, pain au chocolates a hot latte/tea ir fresh squeezed orange juice. Jam & butter are included as well as vegan options.
**Love the little kitchens that are fully stocked. Great for families
The only downside is that we had 2 adults and two kids. Paid a hefty price for a room for 4. The loft bedroom was cute but the lumpy sofa bed was the sleeping situation. Had I known I would’ve booked two separate rooms so could have real beds.
Friends_and_family Family
8/10
Excellent
08 Jul 2026
Sarah
Nicely situated and appreciated consideration in room placement.

Prefer to not have heavy thud/ club music in the foyer/ lounge area in the evening, i avoid the trendy styled hotels for this reason and the crowd it seems to attract. Deterred from sitting there because of this and ultimatelt went to another hotel lounge to just sit and work.
6/10
Pleasant
07 Jul 2026
Sonika
We stayed here as a family of 4 and booked a suite. The master bedroom was upstairs along with the bathroom, but everything was very tight and small, which I guess can be expected in London. The hallway in the entrance was very tight to use so in reality, the square footage advertised is not accurate. They offer free coffee however they were always out of cup each time we went to get coffee in the lobby. We had to bring our own cups from our room, which was an inconvenience. Also, the quality of the toilet paper and Kleenex is very poor. The biggest benefit is the location. It is walking distance from nice cafés and restaurants as well as major attractions.
Family_with_children
6/10
Pleasant
01 Jul 2026
Zille
Problem with cold water being unavailable
Had to run the tap every time for about 5 mins, otherwise very hot water
Waste of water and time
Family
8/10
Excellent
19 Jun 2026
Corinne
Bien situé dans un quartier paisible et de toute beauté. Le mobilier est un peu désuet. La chambre était confortable. Nous avons été très bien accueillis.
Family
8/10
Excellent
13 Jun 2026
Sharon
The room was clean & spacious. The hotel location is great with tube station nearby. The only issues we had with the hotel is the shower rod is placed too far inside the shower, which makes the shower very narrow. So when showering the shower curtain sticks to you. The carpets in the hallways need cleaning.
Family
10/10
Exceptional
12 Jun 2026
Stephen
Staff most helpful and friendly.. Loved the coffee machine in the lobby... Great position... Very good security.. Would definitely stay again
Partner
10/10
Exceptional
08 Jun 2026
Jano
Great location and great amenities.
Family_with_children
10/10
Exceptional
25 May 2026
Amy
Stayed for two nights check in was easy, staff very helpful room was clean
Friends_and_family Family
10/10
Exceptional
12 May 2026
Yvonne
All very good
Partner
10/10
Exceptional
11 May 2026
Anna
Staff very friendly and was very accommodating.
Family
10/10
Exceptional
02 Apr 2026
Jessica
The front desk was super kind and accommodating. The lift was a bonus with our luggage and elderly mother. We were very comfortable on our stay, bed and sofa bed were both comfortable. Safe hotel, safe area. Close to museums and places to eat. I absolutely recommend this hotel location
Family_with_children
6/10
Pleasant
25 Mar 2026
Steven
Staff were nice and helpful. Location was fantastic.
10/10
Exceptional
24 Mar 2026
Alistair
Very friendly checkin staff
Partner
10/10
Exceptional
22 Mar 2026
ANA PAULA
Clean and nice room with small kitchen. Good location. Walking distance to underground.
Staff were professional, nice and helpful.
10/10
Exceptional
20 Mar 2026
Kirsty
Really nice, teas and coffees in the reception, water fountain too. Room clean and spacious
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Peter
All in all good value and great location
10/10
Exceptional
15 Mar 2026
Edgar
Great location with cooking facilities and close by shopping
6/10
Pleasant
06 Mar 2026
Adam
They had a problem with their boiler so the water was scalding. As long as that has been fixed it’s a very nice place to stay.
Partner
10/10
Exceptional
22 Feb 2026
Stacey
Fantastic location, comfortable room with kitchenette.
6/10
Pleasant
11 Feb 2026
Mark
Very average and a little tired.

I reported that the tv wasn’t working, but no one came to look.

Would not stay again.
10/10
Exceptional
30 Jan 2026
claire
Clean. Wonderful helpful staff. Perfect place for a performer at the Albert Hall
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
David
Very clean & lovely suite. So rare to have a room with lots of space in a 4 * London hotel. I've struggled to find a good hotel/apartment at a sensible price in London so will be back.
10/10
Exceptional
12 Jan 2026
Michael Edward
Every chance I have to stay at a Citadines’ property, I am grateful. The rooms are large, the kitchenette very functional, the staff courteous and helpful. South Kensington lived up to, no, exceeded my expectations. If you have never stayed there, this is your chance for a wonderful experience. In addition, it is close to one of the best Underground stations in London. And, there is a fabulous grocery store (Waitrose) nearby and a pharmacy and wonderful restaurants as well. Finally, let’s not forget the free coffee machine that serves exquisite espresso and specialty drinks. I could not be happier !
Leisure Self
10/10
Exceptional
29 Dec 2025
Jarrod
Perfect location close to tube station, Kensington high street and parks. Clean hotel, friendly staff and clean rooms. We’ve stayed a couple of times and highly recommend at this price point.
10/10
Exceptional
26 Dec 2025
Benjamin

Very comfortable and convenient
Friends_and_family Family
6/10
Pleasant
03 Dec 2025
Naomi
The kitchen was ok no more !!!
Partner
10/10
Exceptional
24 Nov 2025
Christopher
Everything was great an good location
Leisure Family_with_children
10/10
Exceptional
16 Nov 2025
Sarah
Lovely staff
Partner
10/10
Exceptional
11 Nov 2025
Susan
Was the room spotless? Absolutely 10/10
Were the staff courteous? They were Courteous, friendly helpful 10/10
Leisure Friends
8/10
Excellent
29 Oct 2025
Moustafa
The layout was the issue. Every thing else is fine.
Also no dishwasher like in Paris.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Tracy
The room was very clean. Staff very personable and welcoming. Loved our location in south Kensington. Would gladly book again.
Leisure Family
2/10
Poor
18 Oct 2025
Manuli
We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall.

We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event.

Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves.

We understand that maintenance issues can happen, but the way this was managed was unacceptable.
Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Ester
Great service, receptionists very kind.I booked 2 nights as my son was having a surgery at the near by Cromwell private hospital and I need a safe car park and comfortable and quiet room.
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Sandra
a few things could be improved upon such as having paper towel in the kitchen, a full set of matching cutlery and not mismatched spoons, such as a dessert spoon and a single teaspoon.
Leisure Family
8/10
Excellent
02 Oct 2025
Jonathan
Room was comfortable and hotel is in a convenient location.
Business
10/10
Exceptional
13 Sep 2025
Loretta P
Loved the area! Convenient for transportation around central London. Had a kitchenette in unit and a local grocery nearby. Saved some money by fixing our breakfast and packing some lunches. ( although the smell of food as we wandered took us in at times) Able to do laundry. Slept comfortably in an air conditioned room.
Staff super friendly!
Would stay here again!
10/10
Exceptional
07 Sep 2025
Evelyn
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Leisure Family
10/10
Exceptional
24 Aug 2025
Lindsay
Great location
Leisure Friends
10/10
Exceptional
24 Aug 2025
Charles
Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.
Business_and_leisure Pet
10/10
Exceptional
23 Aug 2025
Bumbee
Everything great!
Leisure Family
8/10
Excellent
22 Aug 2025
Denise
Very practical place to stay.
Leisure
6/10
Pleasant
14 Aug 2025
Wong Hei
Staff was friendly and tried their best.

Old facilities and noisy sofa bed (but acceptable otherwise)

Weak toilet flush
Leisure Family_with_children
4/10
Poor
13 Aug 2025
Milla
Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.
Leisure Partner
8/10
Excellent
30 Jul 2025
Liu
The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.
Leisure Family
8/10
Excellent
25 Jul 2025
oliver
Look. It’s an appartment hotel in a posh part of London. You’re not getting value here. The rooms are fine. The beds relatively comfortable. It’s what you pay for.
Leisure Family
8/10
Excellent
08 Jul 2025
Luis G.
On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?
10/10
Exceptional
08 Jun 2025
Michelle
The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.
Leisure Family
10/10
Exceptional
07 Jun 2025
Keith
Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.
10/10
Exceptional
04 Jun 2025
Tara
Great location for the Royal Albert Hall and the parks. Big, comfortable bed. Our two teenage sons were fine on the sofa bed in our 1-bed apartment.

Perfect for a short break in London.
Leisure Family
10/10
Exceptional
01 Jun 2025
Vanessa
Very clean & Tidy
Staff lovely & polite , nothing too much bother.
Great location.
Room clean / tidy , with everything you need.
Very quiet
Partner
10/10
Exceptional
29 May 2025
Elena
Excellent location - close proximity to shops, restaurants and public transportation. Well kept rooms. Highly recommend!
Leisure Partner
10/10
Exceptional
21 May 2025
Marie


Citadines South Kensington was a great choice for our stay in London. It suited our needs perfectly – clean, comfortable, and well-equipped. The on-site laundry facilities were especially convenient for a longer stay, and the location is excellent – close to Gloucester Road station, museums, and lovely local cafés.

It’s a practical and reliable option for travellers who want a bit more flexibility and independence. We’d happily stay here again.

Leisure Partner
10/10
Exceptional
18 May 2025
Ashlee
We loved this hotel for our family of 4. Lots of space and a great set up for us with a kitchen. Great location and walkable to Kensington Gardens and metro station.
Leisure Family
10/10
Exceptional
12 May 2025
Renaissant
Great location in Kensington, easy access to the tube and Kensington Gardens. Our room was quite large for a London hotel, it was very clean and comfortable with nice amenities - bottled water, tea, shampoo, etc. There was also a small kitchenette.
Leisure Partner
10/10
Exceptional
07 May 2025
Jacques
Really good location in central London
Leisure Partner
10/10
Exceptional
02 May 2025
Suzy
Excellent location and beautiful property. So easy to check in and out. Really enjoyed our visit and wished we could’ve stayed longer
Leisure Friends
10/10
Exceptional
09 Apr 2025
Janet
Great location and love the coffee machine in the lobby.
10/10
Exceptional
22 Mar 2025
Stefanie
Loved this place. It’s like having a little apartment in London. Great location. Nice people.
Leisure Self
10/10
Exceptional
22 Mar 2025
Julian
Pleasant and helpful staff.
Leisure Partner
2/10
Poor
19 Mar 2025
adriana
Please do no stay here. This property is run down to its core. Its so old and dirty we barely had any sleep. Didnt take a shower because there was mold in the tiles. Carpet peeling, dents on the walls, kitchen was old and stained. The sofa bed is a joke, the mattress in it is old,stained and thin as a paper. Asked for extra pillows and linens for the sofa bed and didnt get it until i ask for it the second time around 10 pm. The only good thing about this property is the location, but there are at least like 6 hotels around the corner so pick a different one. We checked in at 3 pm and left at 5 am. We couldnt stay anymore.
Leisure Family
10/10
Exceptional
17 Mar 2025
sataporn
Good hotel . Staff is very nice and helpful near the train station. Nice room and clean.
Leisure Partner
8/10
Excellent
17 Mar 2025
Catherine Anne
Great location!
Family
8/10
Excellent
16 Mar 2025
Verified traveler

Good but not great

Good but not great. The location is excellent, the rooms feel a bit tired but we’re mostly clean and tidy. Our rooms weren’t ready when we checked in which was inconvenient.
Friends_and_family Family
10/10
Exceptional
09 Mar 2025
Nicholas
10/10. Have us back anytime
Leisure Family
10/10
Exceptional
24 Feb 2025
Robert
A good place to stay if you have kids.
Leisure Family
10/10
Exceptional
26 Jan 2025
Kerry

Great place to stay.

Lovely stay. room perfect. Very comfortable. Offered free tea coffee or hot chocalate available at reception. Also offers to store luggage after check out for the day. Would stay again
10/10
Exceptional
16 Jan 2025
Nohemi
We live it here it always feels like home . The staff is amazing and goes above and beyond !!
Partner
10/10
Exceptional
11 Jan 2025
Kate

Would stay here again :)

Great location! Staff were responsive, courteous, and helpful.
Friends_and_family Family
6/10
Pleasant
07 Jan 2025
FLORENT
Although we enjoyed our family stay in this hotel well located in South Kent, I think there is room for improvement especially for the price paid. No nespresso machine in the unit ( coffe machine available in the lobby but was out of order..) no free cleaning for our 3 nights stay, sofa bed dated not comfortable and noisy. You might also hear some noise coming from the other rooms.
Leisure Family
10/10
Exceptional
24 Dec 2024
Mahtab

Great experience!

My daughter and I had a great time there. The Citadines aparthotel is in a beautiful neighbourhood, within walking distance of many nice restaurants, bars, and cafes. It's very comfortable and clean. You can buy groceries from the nearby stores. I highly recommend it.
Friends_and_family Family
10/10
Exceptional
20 Dec 2024
Lisa
Lovely apartment. Lovely staff who checked us in. Walkable distance to the underground. We wanted a car park space but there weren’t any available. The receptionist said we could park on the street for free as it was weekend, which we were more than happy with. Will definitely stay again.
Leisure Family
10/10
Exceptional
10 Dec 2024
Dr Neil
Very Convenient , always polite, always helpful
Leisure Self
10/10
Exceptional
05 Dec 2024
Susan
Perfect for us.
Business_and_leisure Partner
10/10
Exceptional
02 Dec 2024
DENIZ
Nice area. Quiet and easy to access to everything. There are plenty hotels around but prices are different. This one was more affordable. Family of 4 we had a pull out bed and a loft. I widh we had second bathroom but we have managed it. Great hospitality from workers.
Leisure Family_with_children
8/10
Excellent
25 Nov 2024
patricia
Quiet and posh neighborhood, only a block away from Imperial University.
10/10
Exceptional
12 Nov 2024
Leah
A fantastic location with everything close by.
Staff were amazing and so helpful. Highly recommend.
Leisure Family
8/10
Excellent
05 Nov 2024
David
Very quiet rooms.
Leisure
10/10
Exceptional
05 Nov 2024
Peter
great area, close to everything we would need. Tube station with three lines nearby.
Partner
10/10
Exceptional
28 Oct 2024
Ching Sui
The hotel is located at a quiet area and close to supermarket and underground.
Leisure Family_with_children
10/10
Exceptional
27 Oct 2024
Katrina
N/A
Leisure Family
8/10
Excellent
14 Oct 2024
Monica
Great location
Friends_and_family Family
10/10
Exceptional
08 Oct 2024
Ted

Great location and accommodation

We loved how close this Aparthotel was to shops and the Tube. The Citadines is a great location and the staff is very friendly. I would definitely stay here again!
Friends_and_family Family
8/10
Excellent
02 Oct 2024
Cathy
Nice location, not comfortable sofa bed
10/10
Exceptional
02 Oct 2024
Brant
The staff at the Citadines South Kensington were excellent, friendly and extremely accomodating during our 10 day stay. The location is marvelous for visiting museums and the Kensington Gardens/Hyde Park area. The neighbourhood is dominated by local shops and places to dine. Would definitely stay again when we return to London..
Leisure Partner
10/10
Exceptional
15 Sep 2024
genalin
Every time I’m in London, I stay at this property. It’s central to everything.
Leisure Family
10/10
Exceptional
31 Aug 2024
Ces
Amazing
Leisure Family_with_children
8/10
Excellent
25 Aug 2024
Philip Hjalmar Olof
Rooms were smaller than expected but area is amazing. Nice touch with coffee and fruits in lobby
Leisure Family
8/10
Excellent
15 Aug 2024
Judith
central location in London Easy to get to places of interest
Leisure Family
10/10
Exceptional
27 Jul 2024
Joaquin

Confortable estancia

Buena ubicación. Cafetera premium en el lobby permanentemente. Excelente atención de las personas de la recepción.
Friends_and_family Family
8/10
Excellent
10 Jul 2024
Sharon
The room was really quiet. The units have two very solid doors before entering the sleeping space, so you don’t hear hallway noise at all.

The kitchen could use some more amenities like paper towels.

The hotel needs more front desk staff. They couldn’t get anything needed right away because there was often only one person at the desk.
Leisure Family
10/10
Exceptional
21 Jun 2024
Nicky
A really, quiet clean and positioned.
8/10
Excellent
15 Jun 2024
John
Loved the location and the free coffee in the lobby. Having a laundry room was very convenient. The staff was very friendly and helpful. The room was comfortable but the windows were old and difficult to open and close.
Leisure Family
6/10
Pleasant
04 Jun 2024
Sonia
The accommodation is ok, the room is small and simple. The location is great!
10/10
Exceptional
31 May 2024
Joan Sam
The location is very convenient. There are lots of eating places within walking distance. The tube station is close by, as well as, there is access to a grocery just next door to the station. The hotel is clean and the staff is friendly and polite. I liked having a kitchenette in my room. This gave it a home like atmosphere. Would definitely be recommending this place to others and would definitely be staying here on my next visit to London.
10/10
Exceptional
30 May 2024
Michael
Loved the South Kensington area. Gloucester Road station was only two blocks away, as was Hyde Park, Royal Albert Hall, Kensington Palace, etc. Great area with lots of small shops (hardware, bars, restaurants, markets, etc.) and having the kitchenette was a money-saver! Wonderful, helpful staff. Very clean. Good value for the money.
Leisure Self
10/10
Exceptional
26 May 2024
Kay
Fabulous apartment and excellent location
Leisure Partner

Location & surroundings

Citadines South Kensington London
Gloucester Road, 35 A, London, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Citadines South Kensington London

20 hotel photos