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Accommodation only. Meals are usually not included.
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9.0/10Excellent398 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location9.4/10 9.4
Neighborhood9.4/10 9.4
Value9.0/10 9.0
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Delano London
Contemporary chic and glamorous, Delano London Hotel offers the ultimate experience in the heart of London. Located opposite Hyde Park and overlooking Kensington Gardens and Palace, the hotel boasts an exclusive location close to the Royal Albert Hall , world renowned museums, and Knightsbridge.
Set in an original Victorian building, the hotel flawlessly blends traditional style with modern elegance.
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In the heart of London, Delano London is within a 5-minute drive of Hyde Park and Victoria and Albert Museum. This luxury hotel is 2.3 mi (3.7 km) from Buckingham Palace and 2.7 mi (4.3 km) from Piccadilly Circus.
Make yourself at home in one of the 67 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately GBP 25 for adults and GBP 25 for children
- Pet fee: GBP 50.00 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Russian
Portuguese
Bulgarian
Maltese
Greek
Lithuanian
Latvian
Italian
French
Hungarian
Spanish
Arabic
Polish
Dutch
Catalan
Nearby attractions
Kensington High Street
0.1 km / 0.1 mi
Kensington Gardens
0.1 km / 0.1 mi
Imperial College London
0.5 km / 0.3 mi
Kensington Palace
0.6 km / 0.4 mi
Royal Albert Hall
0.6 km / 0.4 mi
Hyde Park
0.8 km / 0.5 mi
Cromwell Road
0.9 km / 0.6 mi
Queensway
1.2 km / 0.7 mi
Holland Park
1.2 km / 0.7 mi
Natural History Museum
1.3 km / 0.8 mi
Victoria and Albert Museum
1.5 km / 0.9 mi
Harrods
1.8 km / 1.1 mi
Portobello Road Market
1.8 km / 1.1 mi
Olympia Events
2.2 km / 1.3 mi
Paddington Central
2.3 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2018
- Total number of rooms: 67
- Number of floors (main building): 5
- Junior suites: 35
- Suites: 15
- Superior rooms: 17
- Accessible rooms: 1
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
Show 82 more facilities & services
- Visa
- Maestro
- Visa Electrón
- Small pets allowed (under 5 kg)
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Large pets allowed (over 5 kg)Extra charge
- Large pets allowed (over 5 kg) not available in all rooms
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parkingExtra charge
- Valet parkingExtra charge
- Room service
- Laundry service
- Medical service
- Bicycle hire serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Dining area: 1
- Clothes dryer
- Electric kettle: 1
- Towels and bed linen
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room: 2
- Meeting room: 1
- ProjectorExtra charge
- Secretarial service
- Printer
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Fax
- Game roomExtra charge
- Nightclub
- Sauna
- Steam bath
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Breakfast a la carte
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Vegetarian meal
- LGTBIQ friendly
- Early Check-inExtra charge
- Non-smoking establishment
- Jet skiExtra charge
- SquashExtra charge
- BilliardsExtra charge
- SafariExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWS • 1 BedroomJSU.WV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDelano London
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWS • 1 BedroomJSU.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDelano London
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDelano London
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDelano London
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Delano London
100
reviews shown
Jermaine
This was a good stay
Christianne
Professional and hospitable front desk / reception staff. Very accommodating to all requests.
James
Wonderful staff
Christopher
Excellent location. Interiors had all been updated and were nicely done. The room I had has very spacious - unusual for central London
derren
Soft opening so one would expect hiccups regardless
1. Staff entering room without permission. I woke up one day to see a man working on my bathroom without first getting permission
2. No price list on minibar. In neighbouring hotels, minibar is comp with a suite. Not this one
Otherwise a great property in perfect location. I'll visit again
1. Staff entering room without permission. I woke up one day to see a man working on my bathroom without first getting permission
2. No price list on minibar. In neighbouring hotels, minibar is comp with a suite. Not this one
Otherwise a great property in perfect location. I'll visit again
Verified traveler
5star
Brilliant
Maura
Stunning hotel. Great service, comfortable beds, best bathroom, spotless rooms and so quiet for London! We highly recommend and would return!
Ruth Lynn
The rooms were large and comfortable. Not enough light or electrical plugs around the mirrors in the bathroom or in the main room to plug in hair dryer or hair straightener.
Elaine
The staff at Hotel Baglioni was fantastic. Incredibly helpful from the door manager to front desk to housekeeping to the wonderful staff in the dining room. They were simply amazing all around. Though some of the interior feels dated with dark wood etc it has a charming cozy feel that you don’t get at larger hotels. It truly is a boutique hotel with all the charms and superb attentive service that you could ever want. We were upgraded to a larger room without even asking. Emails were responded to within hours. Location is amazing.
Ryan
Great location just far enough along high street to be less busy but easy walk to tubes and shopping/dining. Taxis and buses driving past every few minutes - great spot. Lovely to walk around the back streets safely
Richard
Excellent hotel right next to Hyde Park and convenient to South Kensington. The staff are very helpful and friendly. The only slight criticism would be the food for breakfast in the hotel restaurant. Most of the pastries are good, but the omeletes were very overcooked and dry.
Dunia
The Hotels location is ideal, we were upgraded to a bigger room with a view on the park, the staff was very friendly, accommodating and helpful, the food was delicious, and nothing was too much trouble.
I really can’t fault anything about this hotel. Would be staying there again.
I really can’t fault anything about this hotel. Would be staying there again.
Robert
The hotel at Hyde Park is in a very nice neighborhood area. The suite on the 5th floor has a beautiful window view of the park. The service is friendly with hospitable.
Anastasia
The property is in a bit shabby conditions, the whole floor didn’t have an air conditioner working while we were staying there and we had to move to another room. The breakfast area as well as the entire hotel was run down.
Tracey
Baglioni Hotel London
The hotel is located across from Hyde Park and near excellent restaurants and pubs. The rooms were very comfortable and the bathrooms were quite large compared to most hotels. The beds were super comfortable. Breakfast was included daily and the service was exceptional in the dining room and bar. We especially enjoyed visiting with Filip in the bar during the evening.
Robert
This property should not be a five star. It is by far the worst hotel I have stayed at in London with a 5 star rating. All the furniture and furnishings are chipped and stained. We had sticky tape holding tiles together in the bathroom. Chairs and headboards were stained. The bathroom had watermarks all over. The staff were friendly and I can’t blame them. It what a disgrace of a hotel.
Sean
Overall, we were happy with our stay. Location was decent in that it was away from all the businesses but still fairly easily accessible via bus or metro. We felt safe in the area. The dining option at the hotel itself was great. Amazing breakfast. Staff was fantastic and very hospitable.
Juliette
Terrible cancellation policy
Natalia
Just an amazing experience overall
Lisa
If I could rate Baglioni Hotel London higher than five stars in each category I would! Everything from check-in, to dining, cleanliness of rooms, and the friendly dispositions of staff and their willingness to help was exceptional. (Our favorite staff member was Tulio! He was so kind and went above and beyond to help us.) I would highly recommend this property.
eunji
Hotel needs upgrade. Power wasnt working, mattress was so old, my back was hurting after I wake up every morning. My son had rashes from the sofa bed. Great area with great staff members. But hotel is way too old and needs upgrades.way over priced.
Ian
.
Verified traveler
Excellent hotel
The hotel was wonderful and beautiful, and the staff were lovely and professional. I will be recommending The Baglioni to my friends!
Mary
Very helpful staff very spacious room!
Mary
Very helpful staff, very spacious suite.
stephane
Excelente atención, ubicación y cocina.
Joseph
We stayed here for 8 days. The Baglioni is in a perfect area for exploring London while also quiet - it’s right next to Kensington Gardens/Hyde Park. The largest Whole Foods in London is 5 minutes away along with any other shop you might need on Kensington High Street. The included breakfast is a great value. The staff are excellent and helpful. Note that only suites have a park or street view - other rooms look into a courtyard which is very quiet. The spa and gym looked pretty good though we didn’t use them. Buses and underground stations are very close to get around easily. Plus several of the main museums are walking distance.
Verified traveler
Friendly and efficient staff. Lovely rooms.
Will definitely return.
Will definitely return.
shahram
Walk to Hyde Park and close to bus staions and underground. Breakfast was amazing. Friendly staff. It was a bit hard to get in and out of the bathtub so if that is going to be an issue ask for a room with shower
James
Really disappointed. Room condition (especially bathroom) was poor - bath not draining, tiles hanging off wall, needs a redecorate. The breakfast was nice but we were sat amongst a sea of uncleared tables. The hotel is definitely only an equivalent of a 4 star - there are better in London for equal money. I would not stay here again or recommend it. Overpriced for the service.
Salvo
Wonderful Stay
David
Well positioned property,money needs to be spent to justify the rates .. Internet is weak especially in the bedrooms, Televisions are too small, with very poor channel selections ..Needs USB ports in bedrooms
The are rooms are spacious but
needs updated .. Breakfast was very good . And the people who work at the hotel are very nice.
Money needs to spent to justify the overall experience.. I would not stay here again , unless i hear that improvements have been made
The are rooms are spacious but
needs updated .. Breakfast was very good . And the people who work at the hotel are very nice.
Money needs to spent to justify the overall experience.. I would not stay here again , unless i hear that improvements have been made
Robert
The staff was extraordinary. They made the whole trip perfect.
David
Well
situated
situated
Kathleen
In a great location, quiet and clean. The staff at the Baglioni was kind and paid swift attention to us, and helped us navigate travel with two young children with ease.
Ken Yin sang
Dated and narrow walkways…
Average receptionist..
Average receptionist..
SM
The service was excellent.
Michael
The hotel quality was excellent but the hotel is a little dated. The food was very good on all days we had breakfast and most dinners, but we had one meal that wasn’t quite right. The staff is very friendly and helpful, although they did forget to bring some extra toiletries that we had asked for. Overall, the experience was very good.
Verified traveler
Great Stay at the Baglioni Hotel in London
The Baglioni was a great stay for our family of five. From the moment we arrived, the staff was courteous, helpful and kind to our children (especially the restaurant staff). The rooms were wonderful, clean and large. While it took a few minutes to figure out the lights switches, the hotel room exceeded our expectations in every way! I would highly recommend this hotel.
Richard
Fabulous hotel. Friendly and attentive staff. Exception service Luxurious rooms. Great location.
M
Super friendly and nice.
Super freindly confortable nice hotel.
We had one issue with the room which was resolved sympathetically.
The hotel went beyond though on departure when they sorted out a taxi issue for us.
We had one issue with the room which was resolved sympathetically.
The hotel went beyond though on departure when they sorted out a taxi issue for us.
Bo
The Attitude from Front desk to All Service Employees sucks!
Thomas Dermot
The Hotel is fine in general terms but lacks an atmosphere.
Malc
Very good staff
Ivan
The hotel is fine, but rather expensive for the room size and services provided.
Alfredo
Our stay was magnificent thank to the beautiful property but, more importantly, the cordial and warm service. Will definitely be back.
Hala
The staff were professional, knowledgeable and friendly. Excellent location. House keeping was very good. However the room furniture needs updating.
Adnan
Very good
MeChelle
This hotel was amazing! The staff was totally five-star. Miss Laura in particular. She deserves a raise. I love the experience. The people were very welcoming, warm and provided us with alternatives for places to go and dine where to go to visit. The staff was very welcoming and understanding. I will definitely revisit again.
FABRICIO
There was no TV available during my stay at the property. Also, the internet was terrible. I had to use my personal hotspot connection but the connectivity was still bad.
Staff is very nice especially from the restaurant. However, not planning to stay there again.
Staff is very nice especially from the restaurant. However, not planning to stay there again.
Thomas
Good overnight , handy for the underground, comfy bed and nice staff .
Robert
Good location, nice enough room with a comfy bed (although very soft with no lumbar support). Let down by the service which throughout the stay felt pretty meh. Worst example was at the restaurant for breakfast, we had to leave for the airport so asked if they could accommodate a relatively tight turnaround (40 minutes isn’t that tight but was trying to be safe), not only did we not receive any food (literally just ordered eggs and toast…) but when I asked after 30 minutes if we could just get it in a box to go, 10 minutes later still nothing. Left hungry and annoyed. Completely ridiculous and certainly not the standard for a hotel of this supposed to quality. Left a bad taste in my mouth (or rather no taste at all), and I won’t be returning to stay here again.
Carolyn
Nice hotel, good breakfast, close to Royal Albert hall
Abdulla
Excellent location.
Scarlet
Superb property and comfort. Location can't be beat--right on Hyde Park, near museums, restaurants, and shopping. Excellent customer service and attentiveness--truly makes guests feel most welcome. 10 /10. Highly recommend!
marianne
Nice but not the best
Was disappointed. We had just come from the Waldorf in Edinburgh and this did measure up at all and was hundreds of $$’s more. Their website is amazing but we didn’t feel it reflected the actual hotel. Our tv did not work from tues to Fri. even after several reports to front desk. Our phone also had issues. We were given probably a depressing room-tiny w/no view yet the hotel seemed empty…. AFTER we had checked in I saw an email about bidding for an upgrade. No mention when we did check in for an upgrade🤔. It was fine overall but I’d not stay there again. The maids were wonderful, the concierge helpful, Raphael in the dining room was authentic, kind and caring. Food was excellent. It was in a nice quiet area and we were able to walk a few blocks to great coffee and pastries each morning. Not close to the tube so taxis were our transport $$.
Cameron
Nice hotel and location. Service was excellent. My only criticism is that guests should be allowed to have breakfast on the patio which is one of reasons we picked hotel.
Joseph D.
Great, quiet and safe area. clean property with great service and friendly staff.
graham
All the staff appeared to have a good rapport with each other working as a team to provide a good level of service : front desk management, dining, and housekeeping were notably very good. I enjoyed the stay and look forward to my return in August.
Thank you.
Thank you.
Phillip
Perfect for Royal Albert Hall
We booked Baglioni since we had three events in five nights at the Royal Albert Hall. The hotel was very comfortable and had everything we needed. We did not use the spa as we were busy elsewhere. Staff seemed predominantly Italian and were very friendly and helpful. The valet parking facility was very useful as we travelled from the west country and can no longer rely on the trains.
Verified traveler
Excellent location, very comfortable with a very accommodating staff. The dining was disappointing and very overpriced.
Example….. at breakfast my wife and I ordered coffee and were charged 5 pounds for each refill….. totally unacceptable.
Example….. at breakfast my wife and I ordered coffee and were charged 5 pounds for each refill….. totally unacceptable.
Alfredo
Wonderful staff,! Donato stands out for his kind nature and caring attitude.
Arthur
Wonderful staff. Hip and modern hotel.
Cathy
Everything was good but televisions did not work, the maid used my phone charger and left her phone in my room and came back to get it, no vip extras were given to me
Alain
Amazing hotel , friendly stuff and very clean of course food was great
Marla
Beautiful hotel with friendly staff, breakfast was very good with plenty of buffet choices and a nice menu as well. The location directly across from Kensington Gardens was perfect.
Verified traveler
Hotel was fabulous! Ramona at the front desk was extremely helpful and made the stay great!
Guy
Nearly all the flowers on the bar and restaurant tables were dead or severely wilted which spoilt the atmosphere and were substandard for a 5 star hotel. Concierge very helpful and provision of hotel limo much appreciated.
Alotaishan
Thank you for making our stay unforgettable..
Nili
Great location, excellent accommodation and very friendly, helpful and professional staff!!!
David
Excellent service. We’ll be back.
David
The hotel, location are amazing, but the staff made it even better. The service was absolutely fantastic. Can’t wait to go back.
Verified traveler
Great
Service was excellent
Tim
A fantastic hotel and amazing staff
I took my partner to London on a weekend away in which I had planned to propose.
We stayed at this hotel and were amazed with both the high class and quality in addition to its incredible staff. We also really enjoyed the spa and sauna and had the most incredible trip. Most importantly ...she said yes!
We look forward to returning in future! :)
We stayed at this hotel and were amazed with both the high class and quality in addition to its incredible staff. We also really enjoyed the spa and sauna and had the most incredible trip. Most importantly ...she said yes!
We look forward to returning in future! :)
LARA
Nice staff. The older guy in reception at night was very hospitable
Farah
Whole experience was disappointing. Hotel was beautiful decorated , but stuff is useless. They are polite but useless. I feel sorry for the manager who is always letting down by his team.
German
Great location. Great service. No VIP access or amenities received
Paul
Nice hotel. Great service staffs. Good location.
EVAN
The rooms were spacious and very clean. Beds were very comfortable and the service at front desk and in restaurant was excellent . The breakfast they served every day was fantastic . Great place overall , would stay there again
EVAN
The accommodations were great, very spacious and very comfortable beds , staff were very friendly and helpful, the breakfast was plentiful and delicious, great location , loved this hotel
eve
Staff is great, hotel is fine enough.
Staff were wonderful, hotel is not being well maintained, fraying towels and chipped paint in many places.
gary
I enquirer about VIP access status of the hotel. The clerk at the reception had no idea what I was talking about!
Devon
Great hotel - exactly why you stay in a small luxury property
Joseph
Fantastic manager
Neha
Beautiful hotel, gorgeous room. Staff was very helpful and friendly! I am definitely coming back to stay here when I fly to London the end of this year again!
Salim
The furniture is old and not comfortable, for the premium price i paid, i was expecting a much much better quality/experience!
Stephen
Outstanding customer service!
We stayed in the Baglioni to celebrate our Wedding Anniversary and a birthday. The hotel very kindly upgraded us to a Junior Suite and in there we found handmade chocolates a bottle of Prosecco. We were so touched! The hotel had everything we needed in a great location. Everything you needed in the room and a very comfy bed. Everybody that works at the hotel provides a excellent service tailored to each individual. Nothing was too much trouble!
Neil
2 Night Stay
Excellent 2 night stay, comfortable deluxe room, fantastic breakfast choice and friendly service.
Alison
Very elegant hotel in a great location. Room was quiet and extremely comfortable - probably the best night's sleep we have ever had in London! Staff were friendly and attentive. Will definitely return soon.
Denise
Couldn't fault this hotel. Everything was perfect and staff are exceptional. Will definitely be staying again and will recommend to friends and family.
Verified traveler
Amazing staff. Wonderful stay. Perfect location.
Verified traveler
Great staff, great location and lovely room!
Anna
Great Stay
The hotel and staff were fantastic, I would have expected the suite to be a little better finished in relation to redec's but all round pretty good.
If your a real foodie then don't get too excited as not as good as local restaurants.
If your a real foodie then don't get too excited as not as good as local restaurants.
D
Very friendly and helpful staff
Beautiful boutique hotel in a perfect location. Very friendly staff who could not do enough for you
Dawit
Remember
Rooms are small enough to accommodate us.
Verified traveler
Superb... beautiful room,
Verified traveler
It was a very nice stay in Baglioni Hotel
Verified traveler
Very beautiful hotel with attentive staff. Excellent location.
Marnie
Beautiful every time I visit
Lisa
Phenomenal service & superb food & great location
I think the title says it all. Quiet hotel, in a beautiful area across from Kensington Gardens near Hyde Park Gate. Walking distance to Kensington Palace, Victoria and Albert Museum and Museum of Science, Harrods good restaurants and just 8 minute cab rides to Mayfair area and Piccadilly for theatre and food and shopping. Bar at the hotel was a nice respite at the end of the day or after theatre or late night dinner somewhere. Staff is Italian and very attentive. Food is excellent. Didn't have a bad meal. Concierge Donato is THE BEST . Well run hotel, comfortable rooms and beds and lovely decor
Location & surroundings
Delano London
60 Hyde Park Gate, London, United Kingdom
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Delano London
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