Name: Fraser Suites Queens Gate
Address: Queen's Gate Gardens, 39B, London, SW7 5RR, GB

10/10

Exceptional

01 Aug 2026

Abhishek

Excellent stay in the South Kensington area, specially for people looking to be in the viscinity of Imperial college. All modes of transport are extremely accessible. Had a very nice stay with the facilities provided therein

8/10

Excellent

30 Jul 2026

Ayoub

Lovely hotel , ideally situated - although a lot of dust in the room

10/10

Exceptional

26 Jul 2026

Silvestre

We had a thoroughly enjoyable stay at Frasier Suites Queens Gate. The location was excellent—just a short walk from the Tube, making it incredibly convenient to explore London with ease.

We particularly appreciated the air conditioning. During what was reportedly one of the hottest summers London has experienced in years, returning each day to a cool and comfortable room was a very welcome relief.

The suite itself was clean, spacious, and very comfortable, offering ample space to unwind after full days of sightseeing. The staff were consistently friendly, welcoming, and helpful throughout our stay, contributing greatly to the overall positive experience.

Overall, Frasier Suites Queens Gate provided a fantastic base in London, and we would not hesitate to book again on a future visit.

10/10

Exceptional

26 Jul 2026

Silvestre

We had a thoroughly enjoyable stay at Frasier Suites Queens Gate. The location was excellent—just a short walk from the Tube, making it incredibly convenient to explore London with ease.

We particularly appreciated the air conditioning. During what was reportedly one of the hottest summers London has experienced in years, returning each day to a cool and comfortable room was a very welcome relief.

The suite itself was clean, spacious, and very comfortable, offering ample space to unwind after full days of sightseeing. The staff were consistently friendly, welcoming, and helpful throughout our stay, contributing greatly to the overall positive experience.

Overall, Frasier Suites Queens Gate provided a fantastic base in London, and we would not hesitate to book again on a future visit.

8/10

Excellent

21 Jul 2026

Louise

Basic offering but rooms are a good size

10/10

Exceptional

20 Jul 2026

Karen

Conveniently located to the places I wished to go. Comfortable bed and air con!

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Maria Daniela

The mattress was not good

Partner

10/10

Exceptional

10 Jul 2026

Naboth

Very happy. Thank you.

10/10

Exceptional

08 Jul 2026

Tanya

My room was clean and spacious with a small well equipped kitchen space. The bed was comfortable and I slept well. The location was perfect with easy access to both the Piccadilly line to get to King’s Cross and the District line to get to Kew Gardens. We walked to Hyde park after dinner closeby. I will definitely stay here again.

Friends

10/10

Exceptional

06 Jul 2026

Diana

This hotel exceeded my expectations. Brand new feel, elegant, well-staffed, safe and truly enjoyable. The staff was so helpful with my questions. Breakfast was wonderful and convenient. Having a washer and dryer on site was perfect. I would stay there again! It is worth it!

Self

6/10

Pleasant

05 Jul 2026

Michelle

Lots of stairs to get to the room, no early check in for us which was fine and understandable. The AC was nice and functioning. They only do room service every 2nd day of your stay.

Partner

10/10

Exceptional

03 Jul 2026

hakan

👍

Family_with_children

10/10

Exceptional

02 Jul 2026

donald

Wonderful accomodation in great surroundings. Will definitely return

Partner

10/10

Exceptional

01 Jul 2026

Sanja

Comfortable accommodation, helpful staff and excellent location

4/10

Poor

30 Jun 2026

ZOLANI KGOSIETSILE

Service of front desk staff has deteriorated since I began staying at this property in 2007

Self

10/10

Exceptional

26 Jun 2026

Mary

Really great location, walk to shops, restaurants and tube station . Better than a 5 star hotel. Comfortable and modern rooms. Staff are friendly and welcoming. Have stayed here a few times, I highly recommend it.

Partner

10/10

Exceptional

24 Jun 2026

Stacy

Beautiful hotel, and exactly what we were looking for! Everything was clean and pristine, and we have zero complaints! We would 100% stay here again if ever we take another adventure across the pond!

Family_with_children

6/10

Pleasant

19 Jun 2026

Jasmine

Fantastic location and price was good for that otherwise I would not have been happy. Room was not ready till 4.30pm. On paper the duplex room was large but layout is not good so doesn’t feel like a lot of usable space to get ready. Beds too soft, not comfortable, shower drainage bad so have to switch off or lower shower pressure halfway to avoid flooding. I would not stay here again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Carol

Lived the kitchenette where we could prepare food and eat. The rooms were a good size and clean. The staff were friendly and helpful. We enjoyed this apartment/hotel very much. We had planned to stay five days but extended another five. Love the W Kensington neighborhood.

Partner

10/10

Exceptional

17 Jun 2026

Sylvie

Hotel tres propre. Situe a 5 min du metro dans un secteur chic et securitaire. A 5 min aussi de 2 epiceries, d une pharmacie et de plusieurs restaurants.
Le personnel a ete tres accueillant et aidant.
Petite cuisinette bien equipee poir nos besoins.
Le seul bemol: pas de cafetiere dans la chambre que nous avions mais il semble qu il y en ait dans des chambres superieures.

10/10

Exceptional

13 Jun 2026

Greg

Used to stay in a hotel. However the Fraser Suites is more suitable if your are staying for more than a couple of days. The additonal amenities like a kitchenette means you do not have to eat out every meal. Great location very close to Gloucester Road Station with a.bus stop just in front.

10/10

Exceptional

26 May 2026

Christopher

Great location. Professional staff.

Partner

10/10

Exceptional

25 May 2026

T L

On this visit we had a larger lower ground room which made storing all our suitcases easier. This weekend the Piccadilly line was closed but the staff helped us plan our day by letting us know how to use the other train lines from Gloucester Road station to still get around. Continental breakfast is great and convenient.

Partner

10/10

Exceptional

15 May 2026

Ralph

Breakfast was fine-be aware that they provide boiled eggs and cold cuts. The pastries are freshly baked. Good selection of cold cereals, breads, etc. Nice start to the day! Breakfast staff are friendly.

Suite was very nice with well stocked kitchenette, two nice tv’s. Also had a washing machine.
I had booked a ground level suite which is not the first floor-it is the lower level (stairs/elevator)

Self

10/10

Exceptional

14 May 2026

Laura Margaret

Excellent!

10/10

Exceptional

13 May 2026

Ron

All staff very friendly and helpful. Only a short walk from Gloucester Road tube station. Room was excellent, comfy beds with lovely quality bed linen. Kitchenette was really handy and well appointed. We had a room at the rear which was really quiet and hard to believe you were in the centre of London and we had the window open at night. Overall excellent value for money and would definitely book there again.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Judy

Fraser suites is a consistent brand and one to which I always return. My stay this time was very good. I enjoyed my studio room with great lighting and a view of a typical South Ken backdrop. Thanks to the always attentive staff and look forward to my next visit!

8/10

Excellent

08 May 2026

Paul

The kitchen had everything I needed.

The breakfast was not what i was looking for. It was good, but i eat differently.

Self

8/10

Excellent

07 May 2026

Nicola

We booked the lower ground floor premier apartment for our recent visit to London. On arrival, our very cheerful receptionist informed us that we had been moved to the first floor as the lighting on the lower ground was limited. I had no issue with this but when we got up to the floor via the lift, we found that we had to go up 15 stairs with a large heavy suitcase, then there were another 4 stairs in a very narrow corridor. The room itself was very nice and clean, however it did not appear to be as spacious as the one we had booked. The table beside the kitchenette was very close to the bed and there was not as much space as we had expected, based on our original booking. The safe in the room did not have any instructions as to how to set the code and there was no sign of the wifi password in the room. However, the reception staff were very helpful. Be aware that the rooms have laminate flooring, so you are very aware of the people in the room above moving about - which was not ideal as they were doing this at around 5am which definitely disturbed our sleep. The location of the accommodation was ideal as it was just round the corner from Gloucester Road tube station and there were a wide variety of restaurants in the general vicinity. The Royal Albert Hall was a 15 minute walk away and the Natural History Museum was only a 5 minute walk from the premises. I would recommend this property for a visit to London but would request a different room if visiting again.

Partner

10/10

Exceptional

06 May 2026

Christopher

Great room. New. Modern. Clean. Convenient location.

Partner

10/10

Exceptional

05 May 2026

Yee L C

I stayed in a studio executive room which was clean, has a kitchenette with a washing machine which was great as I stayed 2 weeks here. The staff were friendly and efficient so many thanks to Mohammed and Amy and Subia. I visit regularly to Natural History museum, Victoria Museum and Harrods (closes at 9pm on weekdays). And Gloucester Tube station is only 3 mins walk away. One star rating fell because breakfast is limited choice of hot food. Otherwise it is a good base to explore central London.

Self

8/10

Excellent

03 May 2026

micheline

The team is very nice

Self

6/10

Pleasant

30 Apr 2026

Catherine

We stayed there for 4 nights so we wanted a bit of space. We booked a 2 room suite thinking it would be like the pictures. Upon check in they put us on floor 5 where the ceiling was very low and there was no view or direct light as the windows faced the roof abbutment. It was very dreary and slightly claustrophobic. They were very nice and showed up a similar room which had higher ceilings but the windows looked onto some kind of air shaft so hardly any light got in. They kindly then showed us a room which faced thd street with lots of light. The room was large and we had a small room off to the side with a well equipped kitchette and a breakfast table. We were very happy there but only gave 3 stars as I don't think I could trust that i got what I had booked. The staff was incredibly friendly. Location was amazing!

Partner

10/10

Exceptional

27 Apr 2026

Guy

Really nice experience, clean practical

Partner

10/10

Exceptional

20 Apr 2026

T L

The Continental breakfast had all you needed to start the day and with excellent croissants.

Partner

8/10

Excellent

12 Apr 2026

H S

Good location, lovely staff. Having a kitchen is very convenient. Appreciated the upgrade

Partner

8/10

Excellent

09 Apr 2026

Jennifer

I very much enjoyed my stay. The bed was very comfortable, and for the price and location (right next to Gloucester underground stn & Natural History Museum as well as lovely cafes of South Kensington) it was very good value. The kitchen was perfect for us and the appliances were all quiet, which can sometimes be an issue. The check-in staff were incredibly kind as well. Also, the air con was completely silent! The ONLY issue I had was that the reason we booked this room was for the king sized bed - but upon reading reviews and after looking at their website / connecting with reception, I found out my room time could be either a King or Queen. Also, there is some differences in room size and quality. I think the property should move forward with some better transparency, as I was VERY worried working up to our stay. We were glad that it all worked out and our room preferences were given.

Partner

10/10

Exceptional

03 Apr 2026

Andrew

Excellent staff, very helpful and supportive

Self

10/10

Exceptional

03 Apr 2026

Eva

The room worked really well for our family of four, providing extra space to rest after long days exploring the city.

Family_with_children

10/10

Exceptional

01 Apr 2026

Suzana

Excellent breakfast!

Business Self

10/10

Exceptional

01 Apr 2026

Brian

Clean room. Quiet and so convenient to get to from Heathrow Airport on the Piccadilly line. Location is 15 minutes from all attractions via underground. Safe neighborhood at all hours

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Mario

The breakfast was really good.
Day Manager Mohamed was also really professional and great.

Self

10/10

Exceptional

28 Mar 2026

Maneerat

Great location, lovely service and facilities, gorgeous room.

Family

8/10

Excellent

28 Mar 2026

petr

Overall as advertised. surprisingly quiet in our room at side of hotel. Some communication glitches with staff and the rooms although nicely renovated have a few problems (could not lock bathroom window, lots of paint chips). Overall good and safe for family trip to heart of london and easy access to metro.

10/10

Exceptional

17 Mar 2026

Kenneth

Excellent

10/10

Exceptional

16 Mar 2026

David

Nice place but a little shabby along the edges

Family_with_children

10/10

Exceptional

08 Mar 2026

Michelle

Very welcoming and friendly. Made a huge fuss of our dog.

Partner

10/10

Exceptional

23 Feb 2026

Richard

The hotel is in a very accommodating area and very safe and very pretty area south Kensington Gloucester area. It is one block away from the tube at close station which brings you to all the different areas that she wants. Also close to has restaurants to eat also which is very convenient.

There is also the museum around the corner from the hotel and if you walk another full block, which is long you get to South Kensington, where there is a lot of places to eat.

This hotel is a very convenient location very pretty. The hotel is very very clean. We stayed in one bedroom had a living room, kitchen area, even have a washer and dryer which came in handy. They gave you everything you needed cups utensils pots pans refrigerator.

I did not have the breakfast in the morning my husband did. He said it was OK. if you’re looking for a full breakfast, you will not get it here. It’s just a couple of little things to start your day.

Staff was very helpful and friendly and you needed your room key in order to access the
hotel after certain hours, which was very safe.

If I ever go back to London, that’s definitely where I’m going to stay for the convenience, friendliness, clean rooms, quietness.

Its like a home away from home.

Partner

10/10

Exceptional

22 Feb 2026

Nicole

Staff were excellent, room was clean and the location was great!

6/10

Pleasant

14 Feb 2026

Ahmed Sharif

Poor front desk

Business_and_leisure Partner

10/10

Exceptional

13 Feb 2026

Vanessa

Rooms are excellent, spacious and well equipped, will definitely use in the future and recommend to fellow travellers

Leisure Partner

10/10

Exceptional

12 Feb 2026

Ali

Nice

10/10

Exceptional

11 Feb 2026

Gideon

Veery nice room, nice continental breakfast, like the location

8/10

Excellent

02 Feb 2026

Sandra

Room was very clean, staff were courteous and very helpful. There wasn’t a lot of counter space in the bathroom. The rest of the room worked very well for us.

Partner

10/10

Exceptional

02 Feb 2026

William

Excellent room, location and staff....perfect place to stay in London!!

8/10

Excellent

21 Jan 2026

Andrew

The room was clean, spacious and had all of the necessary amenities. The location was great for accessing the city and when arriving from the airport as it is located close to two stations with access to the Circle, District and Piccadilly tube lines.

8/10

Excellent

19 Jan 2026

Jennifer

The deluxe suite is spacious and well equipped with utensils, pots and pans, and a small dining table/mini fridge. Room was clean and the hotel provides great toiletries. The location is perfect for easy access to multiple tube lines, parks, and museum's.

Leisure Partner

8/10

Excellent

14 Jan 2026

Cindette Maria

Cleanliness, amenities and overall friendliness of staff

Friends_and_family Family

2/10

Poor

07 Jan 2026

Simon

Fraser Suites Queens Gate may have been good… but literally less than 24 hours before arrival I get a call saying they’ve over booked and are moving us to their sister building across the road, Fraser Suites Kensington, which is supposed to be an upgrade, it wasn’t!!! When we checked in it was cold the heating wasn’t working it was -1c/-2c outside so you could imagine how cold it was….the next day we spoke to reception and all they said was ‘the heatings broken, an engineer will be coming ina few days….!’ So we spent 2 nights in a freezing apartment, sat wrapped in the duvet just to watch tv in the lounge….otherwise the apartment was nice. The one start is lack of communication, being let down at short notice, and lack of care, as I received no replies to emails….

Partner

10/10

Exceptional

03 Jan 2026

SYEDMOHAMMADSALEH

Outstanding location and hotel

8/10

Excellent

21 Dec 2025

Tan Lay

Location was great, it is 3-5 min walk from tube on Piccadilly line, which is a convenient line to be on, direct to Heathrow airport. Having Waitrose at the station is a plus.

However, I feel there was a misrepresentation of the room that I booked through Expedia. I had booked an Executive room, for my family of 2 adults and 2 children based on the photos shown on Expedia website (photos 1, 2 and 3). It showed a duplex with bathtub.

To our disappointment, when we checked in, it was neither a duplex nor with bathtub. When I checked with the staff, he told us that there were 2 different layouts for Executive room and we had to request for the room to come with bathtub. See photos 4, 5 and 6.

This is the first time I booked on Expedia and get something completely different from what I was expecting. The photo representations should definitely match the expectations.

Otherwise, everything else in the room works great, the bed was very comfortable.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Gina

I absolutely LOVE this property! I travel to London frequently and when I discovered the Fraser Suites Queens Gate in 2023 I knew I had found my home away from home... not only do they offer many room options (I prefer the Executive Studio which includes a kitchenette), the staff is beyond friendly and helpful. The neighborhood is ideal as well - just a block away is the Gloucester Road tube station, a Waitrose grocery store, Starbucks and several restaurant options. And a little bit down the road is a post office and further down is a laundrette. Special shout out to Mohammad and the lovely ladies at the front desk. So if you're looking for the perfect London accommodations, look no further than the Fraser Suites Queens Gate.

Business

10/10

Exceptional

10 Dec 2025

Paula

Good size room with excellent in room facilities.

Partner

2/10

Poor

08 Dec 2025

Mehio

Everything was terrible

10/10

Exceptional

06 Dec 2025

Kirsty

Location, cleanliness and amenities - really smooth check in and great set up.

Leisure Family

8/10

Excellent

29 Nov 2025

Justine

Communication prior to visit was on the actual morning of our evening stay, informing us that the location of our booked accommodation had in fact been moved to a different location.
After eventually finding the correct intercom system to gain entry we were met be a very happy and helpful member of staff who showed us to our beautiful room (Deluxe Studio) and excellent facilities. The only down side was the bathroom being extremely small and cold, despite having a heated towel rail, but the heating system throughout was excellent and adjustable.

Partner

10/10

Exceptional

22 Nov 2025

HUSEYIN

Spotless

Partner

10/10

Exceptional

19 Nov 2025

Jose

Great rooms and service

Leisure Family

10/10

Exceptional

15 Nov 2025

Rochelle

Spacious clean room. Lovely front desk staff. Very good breakfast. The staff at breakfast were friendly and helpful.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Cristina

Everything was wonderful. The room was spacious and clean. The AC worked perfectly (we visited in November). Best property I’ve stayed at while visiting London.

Leisure Family

10/10

Exceptional

14 Nov 2025

Maria Paula

I totally recommend staying at the Fraser Suites Queens Gate for a London vacation. The location is perfect within walking distance (less than 5 minutes) to the Gloucester Road station on the Piccadilly, District and Circular lines. The hotel is clean, quiet and the rooms (stayed at a Deluxe Studio) are large with a kitchenette (super useful) and super soft beds. All the hotel staff is super nice and ready to help. If you are looking for hotel in London ... don't hesitate, the Fraser Suites Queens Gate is an excellent option

Leisure Partner

10/10

Exceptional

07 Nov 2025

James

Clean, well equipped room and friendly staff.

6/10

Pleasant

30 Oct 2025

Stephen

Hotel and room was clean and tidy and the staff were very welcoming but the room needed a lot of TLC. It looked as if the room had been flooded previously with minimal repairs carried out since which was a shame as the decor was lovely.

Partner

10/10

Exceptional

20 Oct 2025

Neil

Great location

10/10

Exceptional

16 Oct 2025

NITYA

The proximity to Gloucester Road station, Hop on Hop off bus stop and plenty of eateries within walking distance. Would stay here again if we visited London on a second trip

Leisure Family

10/10

Exceptional

15 Oct 2025

Yuko

Great location, meua couple of minutes walk

10/10

Exceptional

10 Oct 2025

Neha

Excellent location

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Ferzine

Great location

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Tracy

Perfect location close to Gloucester Street tube station. We would stay here again. Nearby there are shops, cafes, and a Waitrose. Kensington High Street is nearby as are the museums.

A very warm welcome at reception.

A great duplex room G020 with a well equipped kitchenette, dining area, sofa and TV downstairs. The shower room with luxurious L'Occitaine toiletries plenty of fluffy towels is also downstairs.

Upstairs there was a comfortable bed, pillows and bedding. Only downside was that the bed was too close to the wall on one side but it was fine for only 4 nights.

We chose this property as it is close to the Royal Albert Hall where we were attending a concert.

Also we got a direct tube to Covent Garden for shopping and a show at the theatre.

We also went to the Tower of London on the tube.

We didn't try breakfast at the hotel, we just made porridge in a pan on the hob in the room.

A great base for easily doing the things we had planned.

Partner

10/10

Exceptional

24 Sep 2025

Diego

Spacious room and excellent service!

Leisure Partner

4/10

Poor

20 Sep 2025

Donna

Dog smells everywhere. Lower level actually means dungeon, can’t even see the sky. Just gross damp dog smell on all the furniture. Cost a fortune, expected a lot more. Breakfast is mostly pastry or hard boiled egg. Only a kettle, no coffee maker in room. It’s better to put makeup on in the lift it’s do dark. Was very happy to leave.

Business_and_leisure Partner

10/10

Exceptional

19 Sep 2025

John

It was very nice

8/10

Excellent

16 Sep 2025

Fahed

Good for short stay

Good location , Sofa bed was not comfortable. Houskeeping is not everyday

Friends_and_family Friends

8/10

Excellent

13 Sep 2025

Chris

Very good property and staff. One issue: the hotel did not have the room I reserved so I had to use a room with 2 single beds instead of 2 bigger beds. It was not a problem but very much would have been if my whole family was with me. I appreciated how the staff responded but would have preferred my reservation being honored.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Maria

Easy access to everywhere. Walked a lot.

Leisure

8/10

Excellent

05 Sep 2025

Ingrid and Lynelle

Clean room and a friendly and helpful staff. There was an issue with hot water.

Leisure

8/10

Excellent

05 Sep 2025

Tao

Lovely stay at Fraser Suites Queens Gate! Spacious, clean suit with a handy kitchenette. Great Kensington location, reliable WiFi, good gym equipments.

Leisure Family

10/10

Exceptional

02 Sep 2025

Kevin

We had a good time at the hotel. Everyone was nice. Breakfast was great. There are a lot of dining options. There are supermarkets nearby. Room was clean.

Leisure Family

10/10

Exceptional

02 Sep 2025

Stephen

The rooms here are spacious. We really enjoyed our visit. The happy hour was a nice surprise because it was so long and at a convenient time for someone in town for business or pleasure. The tube station is very close with multiple lines, including the Piccadilly. The patio is a great place to enjoy a summer day or night in London.

Leisure Family

8/10

Excellent

02 Sep 2025

Rufaida

Staff are lovely , area is great.

Leisure Family

8/10

Excellent

28 Jul 2025

JAIME

Good for hotel if you travel with family

Leisure Family

8/10

Excellent

23 Jul 2025

Sheila

The location was ideal. Friendly and helpful staff Cleanliness

Leisure Self

10/10

Exceptional

16 Jul 2025

Stephanie

Fraser Suites is one of our favorite places to stay. The hospitality is amazing. And the location near Gloucester made it so easy to take the Underground, grab somw groceries, and we even dined nearby a few nights at fantastic restaurants. Highly recommend!!!

10/10

Exceptional

12 Jul 2025

John D

Very happy with the hotel and room. It was a suite at street level and was quiet, spacious, clean and had well functioning AC on the hot days we were there. I'm glad I selected it. It's very close to Natural History and V&A Museums, as well as a grocery and tube station. The only minor thing I'd change is to offer some hot food at breakfast.

Leisure Partner

8/10

Excellent

25 Jun 2025

Louise

Good enough, well located and handy to have a kitchen

Partner

10/10

Exceptional

12 Jun 2025

Paula

Great location, very comfortable room. Would stay here again!

Leisure Family

10/10

Exceptional

10 Jun 2025

Mark

The quality of the property is great. Value for money. Excellent location. Attentive staff.

Leisure Family

10/10

Exceptional

06 Jun 2025

Kim

Great stay. Only thing missing is a proper bar. Would have really enjoyed drinks on the patio.

Leisure Partner

10/10

Exceptional

05 Jun 2025

julia

Ideal location for a short stay. Easy access to so much of London with friendly and helpful staff. The apartment was the perfect size and I felt very at home.
thank you

Leisure Self

6/10

Pleasant

03 Jun 2025

Stanford

The location was great and staff were very nice but the floors in our room were dangerously uneven so even though we were not entitled to a refund we checked out after one night.

Leisure Partner