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Roland House

London · United Kingdom

Old Brompton Road/Roland Gardens, 121View location

8.2/10Excellent409 Reviews
Cleanliness8.2/108.2
Comfort7.8/107.8
Condition8.0/108.0
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Roland House

This attractive apartment complex enjoys a prime location in Knightsbridge's shopping district, just a short walk from Kensington Palace and Hyde Park. Nearby attractions include the Natural History Museum, the Victoria and Albert Museum, and Harrods. Public parking and transport links are easily accessible.

Numerous shops, bars, pubs, and restaurants are within a 2 km radius. Built in 1950 and renovated in 2001, the eight-story complex houses 89 apartments. Guests enjoy a 24-hour reception with safe and currency exchange, a cloakroom, lift, café, casino, restaurant with highchairs, internet terminal, laundry, and room service.

The modern apartments feature tiled en suite bathrooms with hairdryers, direct dial telephones, satellite/cable TV, radios, internet access, kitchenettes, fridges, double beds, carpeting, central heating, and safes.

Read more about this hotelShow less

With a stay at Roland House in London (London City Centre), you'll be within a 5-minute drive of Royal Albert Hall and Hyde Park. This apartment is 0.5 mi (0.9 km) from Natural History Museum and 2.5 mi (4.1 km) from Oxford Street.

Make yourself at home in one of the 94 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Popular amenities

Free WiFi
Concierge
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Events/parties not allowed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of GBP 150 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 45 (exact amount varies) at check-out. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Natural History Museum 0.9 km / 0.5 mi
Victoria and Albert Museum 1.1 km / 0.7 mi
Imperial College London 1.1 km / 0.7 mi
Kensington Gardens 1.3 km / 0.8 mi
Kensington High Street 1.4 km / 0.9 mi
River Thames 1.6 km / 1 mi
Royal Albert Hall 1.6 km / 1 mi
Hyde Park 1.7 km / 1 mi
Stamford Bridge Stadium 1.7 km / 1.1 mi
Harrods 1.7 km / 1.1 mi
Sloane Square 1.9 km / 1.2 mi
Holland Park 2 km / 1.2 mi
Kensington Palace 2 km / 1.3 mi
Hyde Park Corner 2.5 km / 1.6 mi
Olympia Events 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2001
  • Total number of rooms: 94
  • Number of floors (main building): 7
  • Apartments: 94
  • apartment
  • American Express
  • MasterCard
  • Visa
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 5 more facilities & services
  • Mobile phone coverage
  • Laundry service
  • Hotel safe
  • Lift access
  • Sauna
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUMAPARTMENT • PREMIUMAPT.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 38 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Central heating
    • Fridge
    • Kitchenette
    • Radio
    • TV
    • Hairdryer
    • Living room: 1
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT ONE BEDROOM

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Central heating
    • Fridge
    • Kitchenette
    • Radio
    • TV
    • Hairdryer
    • Living room: 1
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 42 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Kitchenette
    • Fridge
    • Central heating
    • TV
    • Hairdryer
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT TWO BEDROOMS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Safe
    • Kitchenette
    • Fridge
    • Central heating
    • TV
    • Hairdryer
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA PresidentialVILLA • PresidentialVIL.6S

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    VILLA Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXE • 1 Bedroom • 27 m²STU.DX
    STUDIO DELUXEPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchenette
    • Safe
    • Central heating
    • Fridge
    • Radio
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    STUDIO DELUXE

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Room amenities

    • Kitchenette
    • Safe
    • Central heating
    • Fridge
    • Radio
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE CITY VIEWSTUDIO • DELUXE CITY VIEWSTU.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    STUDIO DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDAPARTMENT • ONE BEDAPT.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Roland House

    APARTMENT ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Roland House

8.2
Excellent
409 Reviews
Cleanliness
8.2 /10
Comfort
7.8 /10
Condition
8.0 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
21 Jul 2026
Jacqueleen
Price was good, room was ok. Refurbished older room. Bathroom seemed small, kitchen limited. No papertowels or Kleenex. Loud corner of the city. Probably won't stay there next time.
Partner
2/10
Poor
20 Jul 2026
Jacky
Go here if you want to be scammed out of your money and treated like an animal.
Family
8/10
Excellent
14 Jul 2026
Juanita
The location was prime for access to transport services and small shops
Family_with_children
10/10
Exceptional
11 Jul 2026
Richard
The studio apartment was just what we needed. Within a short walk to Hyde park with pubs and restaurants in close proximity. The room was a tad warm but cooled down when we lowered the blind, opened the windows and turned on the ceiling fan. Although it was a little noisy until we closed the room windows.

Didn't use the kitchen facilities while we were there but the fridge allowed us to chill our water and beer.
Partner
10/10
Exceptional
10 Jul 2026
Amanda
Closeness to tube and ease to get around. Staff tried to help whenever they were asked. We had a most enjoyable stay. Thank you.
Partner
10/10
Exceptional
10 Jul 2026
Ashley
This place is located in a beautiful quiet neighborhood with lots of options for food/drink. Access to trains/buses was great. Would recommend. We felt very safe here.
Family_with_children
4/10
Poor
09 Jul 2026
jose
The hotel has no air conditioning, in Weather 80 F and above its extremely un comfortable. The hotel is run Down and dirty and the staff attitude very indiferent. Three night stay with one towel per person and two rollo of toilet paper for a family of three.
Friends_and_family Family
8/10
Excellent
08 Jul 2026
Leslie
Great location and the small studio had everything you need. The into does not have air conditioning, so if really hot, you might want to check this is suitable.
Partner
8/10
Excellent
05 Jul 2026
Oonagh
Great location,
No aircon in the middle of a heatwave was hard but they gave us a fan which helped immensely
Family
2/10
Poor
05 Jun 2026
Kendel
No AC. I tried to cancel 30 mins after booking and checking in on the first night cuz it was 30C + in the room. Hotel said no. I paid for 5 nights, stayed zero nights.

Probably fine in the winter. Brutal customer service.
Business
8/10
Excellent
21 May 2026
Margaret
It was good value for money in an excellent position. We cooked a couple of nights and there was a lack of cutlery. Otherwise it was most adequate.
Partner
10/10
Exceptional
10 May 2026
Andrea
The room was exactly as listed. Great location as well, 3 blocks from tube. Highly recommend.
Friends
10/10
Exceptional
18 Apr 2026
Sarah
We loved our stay here, check in was simple and quick, they informed me, they would send someone up to the room, to make up the sofa bed later on, as we were going out for tea, I asked if they could make up the bed, whilst we were out, and we came back, and it was done, so great customer service.
Room was lovely as described, had everything you need, I was already aware, that they don't provide tea and coffee, so I brought sachets with us, which is easy enough, they had everything else, cups, cutlery etc.
Lovely quiet room, considering we are in London, we slept very well.
I would recommend this hotel and would visit again, thanks for a great stay.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Bijan
Amazing stay at RH. Friendly and professional staff, good location, clean room and all around a 10 out of 10.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Geraint
Very friendly staff.
Friends_and_family Family
8/10
Excellent
07 Mar 2026
Lawrence
Stayed for 2 weeks.
Very good location for transport. Bus stop directly outside on Old Brompton Rd, equal distance to both South Kensington and Gloucester Rd tube stations. Cabs running past all the time. 10 minute walk to Hyde Park. 15 minutes to V & A and museums.
Several supermarkets nearby including Little Waitrose and Tesco.
Staff friendly and easy access to building round the clock.Elevator works!
Staff let use leave our bags after checkout on last day which was appreciated.
Two drawbacks were there is no laundry and more importantly, our room on 5th floor was very noisy for about half of our stay due to people upstairs. Sounded like furniture being moved and sometimes hammering.
Partner
8/10
Excellent
06 Mar 2026
Pierre
Close to the underground. Well equiped.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Shaunda
Fantastic nice staff comfortable rooms not fancy, but centrally located with lots of stuff around there. i’d go back!
8/10
Excellent
04 Feb 2026
Sigrid
Clean room, nice bathroom and courteous staff .
Friends_and_family Family
8/10
Excellent
25 Jan 2026
Nikki
Great staff. Room had everything we needed
Leisure Friends
10/10
Exceptional
06 Jan 2026
John
Great apartment near to public tansport
Leisure
10/10
Exceptional
06 Jan 2026
rich
Room was clean and perfect for my wife and together with 2 grandkids. Great place off main area but within easy reach of everywhere we wanted to visit
Leisure Family_with_children
8/10
Excellent
03 Jan 2026
Nathalie
Apartment hotel well located, clean.
Very good value for money,
Points to improve: provision of hand towels and dish towels, and tea/coffee bags and Sound insulation to the outside
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Clara
We had a wonderful stay at Roland House. Great location. Tones of Restaurants in the area. Walking distance to few museums from the apartment.

The staffs are all very friendly.
Leisure
8/10
Excellent
28 Dec 2025
Iliyan
clean room and courteous staff
Leisure Family
8/10
Excellent
28 Dec 2025
Jason
Property was clean, few scuffs here and there. Nothing you wouldn't expect. It was everything we required except the bedding. Just to small for two adults. Tbats it, the only gripe. Everything else 👍
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Jagadesh
The room was clean, staff were accommodating and 5 min walk to Gloucester tube station.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Caroline
Clean place in a perfect location.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Martinha
I love this apartment,very spacious room ,this is the best apartment with affordable cost ,will recommended this place ,definitely will come back again in this place
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
Thomas
Perfect room and location. Staff are fantastic
Friends_and_family Family
8/10
Excellent
11 Dec 2025
Rebecca
Very convenient location and helpful staff
10/10
Exceptional
05 Dec 2025
Leo
Spacious clean room - great location.
Business
8/10
Excellent
28 Nov 2025
Natalie
Room was spacious and clean. Just a few minor issues — the towel rack, the movable shower head, and the safe weren’t functional — but the waterfall shower head was fine, and staff gave the key to use the safe manually, so there were work arounds. Venue is quite central, and within a short walk to three Tube lines, so was convenient to get to and from places.
Leisure Partner
10/10
Exceptional
19 Nov 2025
Maria Gabriela
Its okey
10/10
Exceptional
19 Nov 2025
Matthew
Excellent value for money friendly helpful front desk.
Would recommend
10/10
Exceptional
16 Nov 2025
willi
Clean ,staff professional and 24/7
love the jacuzzi .coffee shop 1 min away great way to start the day
Partner
10/10
Exceptional
10 Nov 2025
Karthik
We loved staying as a family at the Roland House. The location and amenities are unbeatable for the price we paid. We stayed in room 606, on the sixth floor. We could actually see a portion of the London Eye from our window!! Close to the tube station, grocery stores, restaurants and walking distance to Kensington Palace, Albert Hall, Science and Natural History museums. Amenities include free laundry (you need to buy washing detergent, fabric softeners etc), gym, jacuzzi and sauna/steam room. Will stay here definitely if we were to visit London again.
Leisure Family
10/10
Exceptional
07 Nov 2025
Belinda
Room was clean and comfortable. Staff was friendly. Close to restaurants, shops and Tube. We enjoyed our stay. We Love London!
Leisure Partner
8/10
Excellent
07 Nov 2025
Luiz
Cama precisa tem que melhorar. O restante tudo bem.
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Yan
Clean, convenient and good service
8/10
Excellent
02 Nov 2025
Jennifer
Clean room. Close to pubs, restaurants, shops and grocery. Easy walk to the subway. Kitchen area could have a few things to make it easier to use, no dish drainer , paper towels or hand soap in the bathroom. Overall good stay.
Leisure Partner
8/10
Excellent
31 Oct 2025
Carolina
We enjoyed rhe apartment.
It was big and clean.
We would change the sofa that had a lot of dirt and stains.
There was not water or soft drink olin the friedge and this could be a bad selling point.
The staff on the desk at night were quite rude. Not even a goodnight when we went in.
Leisure Family_with_children
8/10
Excellent
31 Oct 2025
Amy
Clean room and friendly helpful staff
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
Michelle

Excellent location & friendly, helpful staff

Excellent and convenient
Friends_and_family Family
6/10
Pleasant
19 Oct 2025
Bibi Nibraz
May be a single bed for kids wood be better than just sofa.
Family_with_children
8/10
Excellent
18 Oct 2025
Jane
This suits my purpose very well and the staff a friendly. The hob needed fixing but no big deal as I used the microwave when I was about. Efficient comfortable place to stay
Business Self
10/10
Exceptional
17 Oct 2025
Les
The apartment was clean, beds and bedding were great. Londis convenience store and Tesco express nearby. Also a pub very close where food was very good (Duke of Clarence I think it was called)
Leisure Family
2/10
Poor
15 Oct 2025
Mark
The room was not clean. I caught bed bugs from my one night stay. Towels were old and stuff. there was pubic hair in the bathtub.
Business_and_leisure Self
10/10
Exceptional
11 Oct 2025
Thomas
Friendly staff, great location
6/10
Pleasant
06 Oct 2025
Majdouline
The staff were nice and helpful. We were not very satisfied with the rooms. Nice area.
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Yan
Convenient and clean
Business
10/10
Exceptional
02 Oct 2025
Matheswaran
Great location. Access to South Kensington station & Gloucester station were only a few minutes walk and lots of cafe/quick meal to eat.
Leisure Family
10/10
Exceptional
01 Oct 2025
Suzanne
Clean, huge space, big apartment especially for London.
Partner
10/10
Exceptional
30 Sep 2025
Del
Good pub over the road for food and local convenience stores. Didn't have time to use the gym. Handy for the Brompton Hospital, only a 15 minute walk away
Friends_and_family Family
6/10
Pleasant
27 Sep 2025
Jane
Roland house needs a shake up. The staff are good but my room hadn’t been cleaned when I arrived so they gave me another. Then I pointed out that the microwave efficiency was intermittent, the tv aerial was failing and the bath tub plug was faulty. The jacuzzi didn’t look especially inviting so I passed. The window blinds were tired and I had to wedge them up with window latch. Disappointing considering it’s star level. Bed comfortable and fridge ok. Fell way below what I expected. I repeat, nice staff but no one seems to be really that interested in the place! Not an unpleasant stay and I really didn’t have time to complain even though I should’ve, were nice people. Shame!
Self
8/10
Excellent
26 Sep 2025
Omkar
Clean room but not spacious enough for 3 people when sofa-bed is open.
Friends_and_family Family
6/10
Pleasant
26 Sep 2025
Martha
Clean room, but the floor makes noise and there were no cameras on the hallway except the maintenance and that gave less safe feeling. The staff! The men were very friendly but the ladies were friendly and not welcoming. Not professional at all. Is shame.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Toby
The bathroom window need a blind. It is frosted glass but the flats opposite can still see the body form.
Business
10/10
Exceptional
22 Sep 2025
Emma
I had a great stay here for a week long work trip. 2 days I worked from the room and the WiFi was great. The room was quite warm (great for me!). The fridge and kitchenette meant I could shop at the local Tesco and heat food to save on eating out costs, but Uber Eats can deliver straight to the door also. It’s great to know there are staff on reception 24/7. The staff were super nice and helpful.
Business_and_leisure Self
8/10
Excellent
12 Sep 2025
llinos

Great little place to stay

Very friendly and extremely polite at check in, we have 2 rooms booked with no prior request to be near one another and they allocated next door rooms without having to ask. The rooms were basic, but had everything we needed and was clean. Bed was comfortable, and shower was good. Perfect accommodation especially for the price.
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Sobhaan
Wonderful property. All around great place. In a high-class neighborhood with easy walking through Gloucester Rd to all the sightseeing places.
Leisure Family
8/10
Excellent
01 Sep 2025
Hasna Askar
Roland House is located at an 8 min walk from 2 tube stations, and has plenty of eating options in the vicinity. The room was fully equipped with everything we needed, in a very compact space. Would recommend.
Leisure Family
8/10
Excellent
01 Sep 2025
Renee
Wonderful value for the money, location is great. Staff were very friendly and responsive.
Only issue
10/10
Exceptional
25 Aug 2025
Vincent
Spot on for what we needed, close to tube stations. Friendly staff
Leisure Family
10/10
Exceptional
21 Aug 2025
Prajakta
The accomodation was booked for a family of 2 adults and one 4year old and it was sufficient for us for 6-7days stay.
The property has lift so it was easy to stay on higher floors with stroller.
The underground station is 10min walk and bus stops are 3min walk away.
The reception is available 24*7.
Basic toiletries were provided like shampoo, towels....
Cleaning of the room is not provided unless explicitly asked for. Laundry room is available however you need to get your own detergent which is fair enough.

The public transport being reachable was a major advantage for us as we relied on it for our stay. Grocery store is near the underground station so also quite reachable.

Overall: would recommend the accomodation for location. Amenities were as expected for the price.
Leisure Family_with_children
10/10
Exceptional
20 Aug 2025
Roberta

Great Stay

A great little apartment for the price. Staff were pleasant and helpful, the room was comfortable. Great location, not too far from the tube.
Friends_and_family Friends
10/10
Exceptional
16 Aug 2025
Christina

Nice Hotel

I enjoyed my stay at the Roland Hotel. The room was clean and comfortable. It was great that we were able to check-in early especially after coming into London in the early morning from an overnight train ride. Great location and close to a subway station with lots of restaurants in walking distance. I only wish that our room had better air conditioning even with a ceiling fan, it was still hot in the room. I would recommemd this hotel.
Friends_and_family Family
6/10
Pleasant
16 Aug 2025
Ryan
Solid hotel with outsized amenities for pretty average rooms. The room was spacious
Self
8/10
Excellent
12 Aug 2025
Alice
Great location.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2025
tetyana
Excellent check- in and location. Really convenient for family as it also includes a small kitchenette.
7 min walking to underground, a short walk to natural history museum and other attractions.
10/10
Exceptional
05 Aug 2025
APRIL
This was a great spot. It was clean and had everything we needed. The gym and laundry were nice to have!
8/10
Excellent
01 Aug 2025
Manon

Very good

Great location with busses, underground, shops and cafes/restaurants just around the corner. People at reception were very friendly. Room was clean and functional for a family of 3. The bed was too soft for me, so I slept on the sofa bed, which was better. We had brought sleep masks, as I had read in other reviews that the blinds don't cover the entire window. The room was quite warm, so we had to take the duvets out if the covers, but then it was very comfortable. The hotel was very quiet. The only thing missing in the room was a piece of hand soap; we had to use shower gel instead to wash our hands. Overall a very pleasant stay and definitely value for money!
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Viktoriya
Attentive friendly staff;
Convenient area and lots options for dining
Safe and close to park and underground
Family
8/10
Excellent
27 Jul 2025
Breanne
We’ve stayed here 3x, felt this was enough to drop a review. It’s a decent hotel for the price, the kitchenette is a nice thing to have in spendy London and the room is spacious. The bed is fine, pillows could use some work (far too flat). In general, the place could use a little updating but if you aren’t super precious it’s fine. The rooms would benefit from a few small “comforts” - actual hand soap, a dry rack + cloth for dishes, a few more sets of silverware/dishes, etc. - that sort of small stuff would really make it feel more comfy for guests and doesn’t cost much for the hotel to provide. We’ll likely stay again at some point, the location is great and convenient for food, grocery, and transit.
Leisure Partner
8/10
Excellent
11 Jul 2025
Steven
The location of the property was great as it was easily accessible by train and bus. The room was very neat and tidy and facilities were as advertised. The kitchenette was stocked with all cooking utensils, stove and fridge, but there was no cleaning sponge to wash dishes or a drying cloth/tea towel to dry off the dishes. Other than this, the experience was very good and we would recommend this property.
Leisure Family
10/10
Exceptional
11 Jul 2025
Isabella
Our stay here was absolutely brilliant. We arrived at 7 A.M. and we were able to check straight in which was so appreciated after a long night of travel. We also were able to store our luggage all day to get an extra day of exploring in. Fantastic amenities and room a big plus was the fan over the bed. Overall would definitely stay again
10/10
Exceptional
06 Jul 2025
Tania
Lovely clean room, great property in a lovely area
Leisure Family
8/10
Excellent
02 Jul 2025
Shahrzad
The property needs more cleaning ladies for the hallways. Often the hallways were and the elevator were not as clean as they should be.
They need to think about upgrading there extremely old elevators.
But their location is the best.most reception people specially the lady are great. It is. lose to everything
They need to concentrate on the clearness of the hallways and elevators
8/10
Excellent
27 Jun 2025
Lee-Ann
I stayed here for 2 nights from June 25th-27th. The room was spacious and had what I needed. The free laundry was a big bonus as I was on Day 8 and 9 of a 12 day trip and could use some fresh clothing.
If I had one complaint, I was on the ground floor near the reception and the noise from people coming and going was a bit much especially late at night and early morning.
But overall I would stay here again maybe just away from the reception area.
Leisure Self
4/10
Poor
24 Jun 2025
Rania
The location is great – just an 8-minute walk from Gloucester Road Station, and the building has a gym, sauna, and jacuzzi. However, the apartment itself and the service leave a lot to be desired.

The kitchen is very basic and needs improvement. The TV didn’t work, and there was no working phone – I couldn’t reach reception when needed. The floor was dirty, and the window shade didn’t block the sun at all, making it hard to rest.

Guests are expected to take their own trash outside the building, which isn’t convenient. The gym is outdated and could use better equipment.

Customer service was disappointing. When my son arrived, they refused to give him the key even though I was on the phone with them and had already provided my ID. Some of the staff were unhelpful and unprofessional zero trust

Overall, a good location but poor service and facilities.. but it good price when high seasons.
Leisure
8/10
Excellent
20 Jun 2025
John
It’s a reasonable place to spend a few days, the kitchenette is suitable and the rooms are somewhat comfortable.
I was initially in room 112 directly above the smoking area (noise and smoke) but the team were happy to move me to a different room.

Pillows were of low quality, but not terrible.

Would happily stay again, but would possibly choose somewhere else first.
Business Self
10/10
Exceptional
08 Jun 2025
Nandita
Great location and facilities! Very helpful staff.
10/10
Exceptional
22 May 2025
Doreen
Very happy with the studio apartment. Limited kitchen but fine for what I needed. 10 mins walk from South Kensington tube station. Plenty of supermarket express stores. I would return if I come back to this area.
Leisure Self
6/10
Pleasant
18 May 2025
Stuart
As an alternative to a hotel room, this property is highly convenient and in a good, quiet location in South Kensington. However it is a bit ... unusual.

First, photo ID is required at check-in -- the receptionist explained that this is in the confirmation email, but we checked together, and it is not. It is, however, in the terms and conditions on Expedia -- though low down, not in the 'special check-in instructions' section, and not especially obvious. Fortunately, they accepted a photo of my driving licence on my phone. My details also hadn't been passed through from Expedia, so I had to provide my address again.

Second, at check-in guests are asked to sign 2 pages of fine-printed terms and conditions, which is pretty atypical for somewhere that is pitched as an alternative to a hotel. These conditions are quite bizarre -- including a promise that the apartment is being used for residential purposes and not a short-term let: that seemed pretty weird given that it they were providing it to me for a single night.

The property itself was in mostly good condition. That said, it did seem odd for two days of shower gel and shampoo to be provided ... but no handwash. There were also no coat hangers in the wardrobe. Some of the outlet holes in the shower head were blocked with limescale.

Overall, I will consider staying here again if it is considerably cheaper than hotels in the area, but I wouldn't otherwise rush to do so until some of these issues have been addressed.
Business Self
10/10
Exceptional
01 May 2025
Yan
Good location
Business Self
4/10
Poor
12 Apr 2025
Katrina
Tired and staff unhelpful
Business Self
10/10
Exceptional
24 Mar 2025
Miss
Nice n easy lovely reception woman
Partner
10/10
Exceptional
04 Feb 2025
peter
Excellent service
Business_and_leisure Family_with_children
8/10
Excellent
19 Dec 2024
INES
The front desk could be a little kinder. Lady behind the front desk was not welcoming.
Leisure Family
8/10
Excellent
18 Dec 2024
Tom
Location and value for money
Business Self
6/10
Pleasant
09 Dec 2024
Peter
Basic accommodation, tv not great. Bed soft and comfortable enough to sleep on. Didn’t look anything like the pictures
Friends_and_family Family
8/10
Excellent
22 Nov 2024
emma
Nice clean property with a decent gym and spa area. I would stay again!
4/10
Poor
14 Nov 2024
Jeremy

Get what you pay for…… I won’t be back!

A cold unwelcoming room. The room temp was 14 C when I entered and it took several hours to get warm-ish. The bed was very lumpy, pillows were thin and soggy. The blinds don’t keep all the street light out and the very thin double glazed windows do not keep the street noise out; it was noisy all night. I was on 2nd floor. It’s London and if you want something decent, you have to pay for it; this was inexpensive and you get what u pay for! I be back!
Business
6/10
Pleasant
17 Oct 2024
Nicola
Worst mattress I’ve ever slept on. Dirty towels, stained sheets —- overall very grimey. Did not enjoy at all!!
Business
10/10
Exceptional
05 Oct 2024
Fiona
Excellent location.
Leisure Family
6/10
Pleasant
03 Oct 2024
Cevdet
In general property was in good condition and its location was important for me. The bed was in poor condition, way too soft and I think its springs were in bad shape. It should be replaced
Business_and_leisure Self
10/10
Exceptional
20 Sep 2024
A
Really nice studio apartment with room to sit on the sofa, make breakfast and even a sandwich for lunch. 5 minute walk to the tube, bus stop right outside.
Partner
10/10
Exceptional
19 Aug 2024
Simon
This is a great location. I was really impressed with the size of the room: it felt spacious and comfortable. Would recommend.
Leisure Partner
10/10
Exceptional
18 Aug 2024
Jack
Nice stay in a nice sized apartment and a great area
Leisure Family_with_children
8/10
Excellent
08 Aug 2024
Nick
Great location for the museums which are within walking distance as are a good selection of places to eat out but no air conditioning, which when it's 32 degrees outside makes it a little uncomfortable.
Friends_and_family Family

Location & surroundings

Roland House
Old Brompton Road/Roland Gardens, 121, London, United Kingdom

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Roland House

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