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Elysian House Kensington Serviced Apts

London · United Kingdom

45 Cromwell RdView location

7.8/10Very good36 Reviews
Cleanliness7.4/107.4
Comfort8.0/108.0
Condition6.0/106.0
Value6.0/106.0
Amenities7.8/107.8
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About Elysian House Kensington Serviced Apts

With a stay at Elysian House-Kensington Serviced Apts in London (London City Centre), you'll be steps from Natural History Museum and 10 minutes by foot from Kensington High Street. This aparthotel is 0. 7 mi (1 km) from Hyde Park and 0. 7 mi (1. 1 km) from Harrods.

Featured amenities include dry cleaning/laundry services and luggage storage. Make yourself at home in one of the 11 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and washing machines.

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With a stay at Elysian House-Kensington Serviced Apts in London (London City Centre), you'll be steps from Natural History Museum and 12 minutes by foot from Royal Albert Hall. This aparthotel is 0.7 mi (1 km) from Hyde Park and 0.5 mi (0.8 km) from Kensington High Street.

Make yourself at home in one of the 11 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and washing machines. Featured amenities include dry cleaning/laundry services and luggage storage.

Popular amenities

Concierge
Laundry

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators No front desk Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of GBP 300 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Cromwell Road 0.1 km / 0.1 mi
Natural History Museum 0.2 km / 0.1 mi
Victoria and Albert Museum 0.5 km / 0.3 mi
Imperial College London 0.5 km / 0.3 mi
Kensington High Street 0.8 km / 0.5 mi
Royal Albert Hall 1 km / 0.6 mi
Hyde Park 1 km / 0.7 mi
Harrods 1.1 km / 0.7 mi
Kensington Gardens 1.1 km / 0.7 mi
Sloane Square 1.7 km / 1 mi
Kensington Palace 1.8 km / 1.1 mi
River Thames 2 km / 1.2 mi
Holland Park 2 km / 1.2 mi
Hyde Park Corner 2.1 km / 1.3 mi
Queensway 2.2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • hotel
  • Wi-fiExtra charge
  • Laundry service
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLUB KING BEDAPARTMENT • CLUB KING BEDAPT.CB-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIERAPARTMENT • PREMIERAPT.PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GRANDAPARTMENT • GRANDAPT.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Elysian House Kensington Serviced Apts

    APARTMENT GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Elysian House Kensington Serviced Apts

7.8
Very good
36 Reviews
Cleanliness
7.4 /10
Comfort
8.0 /10
Condition
6.0 /10
Value
6.0 /10
Amenities
7.8 /10
20 reviews shown
10/10
Exceptional
13 Feb 2026
Saoud
I had a great stay in London. The location was excellent, the apartment size was perfect for families or small groups, and the price was very reasonable.

Special thanks to the management team for their professionalism, kindness, and quick support. I would definitely recommend it.
Business_and_leisure Family_with_children
6/10
Pleasant
11 Aug 2025
Rachel
This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.
10/10
Exceptional
21 Jul 2025
ian
Lovely area
Leisure Family
8/10
Excellent
25 Apr 2025
Meiling
Property needs some update
Leisure Family_with_children
2/10
Poor
20 Mar 2025
Travis
I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed.
It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them.

The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days.

The microwave didn't work so they had to bring a replacement.

The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked.
Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else.
But they still refused to give us a refund.
I could not say all that I want on this review because of the character limit but I would stay far away from this place.
It is a scam and ripoff.
Leisure Friends
10/10
Exceptional
22 Feb 2025
Lizanne

Comfortable and convenient apartment

Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Friends_and_family Family
2/10
Poor
04 Aug 2024
Steve

Careful Here!

Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights!
Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
8/10
Excellent
23 Jul 2024
Richard

overall a good stay

Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Scott
Very nice big place in a spectacular location. Everything as advertised
Friends_and_family Family
10/10
Exceptional
14 Jun 2024
emin

Emin

Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
Friends_and_family Family
10/10
Exceptional
10 May 2024
Verified traveler

Awesome flat!

Excellent accommodations and location!
Friends_and_family Family
8/10
Excellent
18 Apr 2024
Laura
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Leisure Family
10/10
Exceptional
16 Nov 2025
Adelina
Super appartement
Bien situé
Quartier propre et sécurisée
C'est mon nouveau logement à londre 😉👍
Friends_and_family Family
2/10
Poor
24 Oct 2025
Anders
We did not get the three bedroom apartment we had booked and thus not space for the family.
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
Karim
On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle.
L’appartement était propre et décoré avec classe.
On y reviendra avec plaisir
Leisure Family
10/10
Exceptional
07 Jan 2025
Shogo
部屋もとても綺麗で、設備もとても良かったです。
便利な路線が通っている駅も近く快適でした。
周辺の治安も良く、自然史博物館をはじめとした周辺施設も充実していました。
ヘアドライヤーがなかったので、持参する必要あり。
Leisure Friends
2/10
Poor
13 Nov 2024
Yurie
とても四つ星だとは思えませんでした。
もう2度と泊まりたくないです。
このホテルに宿泊を検討している方は、別のホテルを探すことをオススメします。

【宿泊施設】
キングベッド2つにシングルベッド2つの部屋を予約しましたが、シングルベッドのうちの１つはエキストラベッドでした。であればそれをホテル説明に書いてほしかったです。
また、シーツやマットレスは毛玉だらけで、浴室はカビ臭く、洗濯機はカビだらけで、キッチンの蛇口は壊れてグラグラしていました。床板や巾木は外れていて、カーテンレールも壊れていてカーテンを開けることができない窓がいくつかありました。備え付けの暖房が壊れている部屋もありました。
用意されている食器も汚く、使う前に全て漂白するところから始めました。2バスルームなのにドライヤーも1つかなく、全てが必要最低限でした。
セルフチェックインで部屋の前に設置されているダイアルボックスに鍵が入っており、直前にオーナーからダイアルボックスの番号が教えられるのですが、番号は固定で都度変更はしておらず、防犯レベルが低いと感じました。私がチェッカインした時は、ダイアルボックスの数字がそのままになっており、ボタンを押せば開くようになっていました。
壁は薄く、他の部屋の声は音はよく聞こえます。
共用の階段の踊り場には常にタオルやシーツなどの洗濯物が山のように放置されていてとても邪魔でした。


【コミュニケーション】
エクスペディアに記載されているホテルの電話番号はいついかなる時も絶対に繋がりません。
メッセージの返信も遅いです。
また、緊急時のホテルの対応はとても不親切です。
私たちは6人で3ベッドルームの部屋を予約しましたが、ホテル側のミスで2ベッドルームの部屋に案内されました。
部屋が間違っていると電話とメッセージを送ったのですが返答は無く、しかたなく2ベッドルームの部屋に6人で宿泊することになりました。
翌日、突然清掃の女性が部屋に来て、この部屋は次の客が来るので今すぐ部屋を出ろと言われました。
新しく案内された部屋のダイアルボックスの番号やWi-Fiのパスワードは教えてもらえず、全て自分たちで対応しなければなりませんでした。
私は今までこんなも不親切でこんなにも粗悪なホテルに宿泊したことがないなと思っています。
Leisure Family_with_children
10/10
Exceptional
03 Nov 2024
Jessica

Excellent location and apartment

Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice
Friends_and_family Family
8/10
Excellent
19 Oct 2024
Verified traveler

Dejlig lejlighed

Dejlig lejlighed med en fantastisk lokation
Friends_and_family Family
10/10
Exceptional
31 Mar 2024
Nicole
Wir waren sehr zufrieden, auch die Kommunikation mit dem Vermieter verlief super. Sehr gerne kommen wir wieder.
Leisure Family

Location & surroundings

Elysian House Kensington Serviced Apts
45 Cromwell Rd, London, United Kingdom

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Elysian House Kensington Serviced Apts

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