Ashburn Hotel

United Kingdom , London
LONDON, Cromwell Road, 111
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

08 Mar 2026

Ivana

Small, but cozy room. Front desk staff member allowed us to check in early, which was greatly appreciated after a long day of traveling!

Partner

10/10

Exceptional

04 Mar 2026

Sam

Clean, comfortable, and good walking distance from the museums, Harrods’ and local shops. Slept very well. Polite and friendly staff.

Family_with_children

10/10

Exceptional

28 Feb 2026

Jeff

Clean, friendly

10/10

Exceptional

25 Feb 2026

Christopher

Very well located and charming hotel.

Partner

10/10

Exceptional

21 Feb 2026

Gwendolyn

On arrival we received a free upgrade to a beautifully spacious room. Very comfortable bed!! Large windows. Kettle & refrigerator were great as we were staying 9 nights. Deep bathtub with shower! Good continental breakfast included. Staff so helpful and friendly.
Hotel is quick walk to Hyde Park, Kensington Palace, Royal Albert Hall, V&A Museum.
Overall we were delighted with our stay! Thank you to all the lovely staff & management of the Ashburn Hotel.

Partner

8/10

Excellent

06 Feb 2026

Lyn

Room clean, staff very pleasant and helpful.Considering the hotel is next to a main road, it was pretty quiet. Good access to everything we needed. Tube, shops and cafes nearby.

Leisure Partner

8/10

Excellent

05 Feb 2026

James

The room was clean and comfortable. The location is very convenient.

Business Self

8/10

Excellent

01 Feb 2026

Peter

Clean. Good location.

Partner

8/10

Excellent

24 Jan 2026

Catherine

Staff were very friendly and helpful. Hotel and room very clean and comfortable . Would stay again . We did have a bit of a problem with the overhead shower but that was probably us - not really an issue as we used the hand held shower head instead.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Robert

Had an easy check in… great location with nice clean room …easy access to underground and museums

Leisure Friends

10/10

Exceptional

16 Jan 2026

Chris

Excellent

Partner

10/10

Exceptional

06 Jan 2026

Aravindh

Great location. 4 mins walk to the tube station. Could be easily reached. Helpful staff. The room was clean and ventilated. Breakfast could be better.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Lucia

Very nice hotel with everything you need

10/10

Exceptional

22 Dec 2025

Faik

Excellent location and a very good breakfast selection, with the option to add an extended cooked breakfast at a very reasonable extra cost. Our room was spacious, comfortable, spotlessly clean, and well equipped with tea and coffee-making facilities. We would definitely stay here again. For London, this hotel offered outstanding value for money and truly ticked every box.

Leisure Partner

8/10

Excellent

11 Dec 2025

Peter

Nice room and excellent service

Partner

10/10

Exceptional

05 Dec 2025

Geoffrey

Very clean. Friendly and helpful staff

Leisure Partner

10/10

Exceptional

05 Dec 2025

Alex

Clean and very convenient for the museums etc.

8/10

Excellent

02 Dec 2025

Nicholas

Good location, staff are very helpful and friendly. Room was clean and comfortable. Smaller hotel so do not expect restaurant or full bar. But that’s ok as Gloucester Rd has multiple dining options.

Self

10/10

Exceptional

20 Nov 2025

Samuel

Yes

Business Partner

8/10

Excellent

18 Nov 2025

John

Reception staff were very nice and always available. Room was clean and a good standard.

We were in a lower ground floor room by the dining room, so could hear a lot of foot traffic in the morning as people went to/from breakfast.

Did also hear cleaners discussing our room needing to be vacated by noon right outside our door, which wasn’t the best. We had a do not disturb sign out only to show we hadn’t wanted our room doing before checkout.

Unfortunately, our air conditioning was faulty and only blowing hot air. It kept saying “cleaning filter” throughout our stay.

Partner

8/10

Excellent

14 Nov 2025

Kate

All the hotel was clean and all the staff were friendly and always helpful with all requests
As an aged person I was cold and had to double up with duvet to be warm in bed.

Leisure Self

6/10

Pleasant

03 Nov 2025

Susan

The bath tub was not working and we were not told on checkin. They said it had been broken for some time. They did not offer us a new room. They seemed short staffed at breakfast. We got just 2 towels and one small towel. We got more but then next day only got 2. They got the
breakfast order wrong each day. This hotel is normally much better.

8/10

Excellent

21 Oct 2025

Deborah

Lovely small hotel. Stayed in a spacious L-shaped premium room with a seating area in a bay window. Room had great features too--reading lights, a mini fridge, an electric kettle to make tea or coffee. The only issue was the decor, which was beyond eclectic with strong and mismatched colors that made it somewhat less relaxing. Breakfast was generous, varied, and satisfying. Staff was friendly and helpful. Location was great--walking distance to a lot of activities in South Ken and Earl's Court and with a nearby Tube stop with multiple lines. Overall would stay here again and recommend to others.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Frederic

Clean room. Great Breakfast

Leisure Family

10/10

Exceptional

19 Oct 2025

Angela

Lovely hotel! Nice room and morning breakfast.

10/10

Exceptional

19 Oct 2025

Agnes

Very convenient, staff friendly,

Leisure Family

10/10

Exceptional

14 Oct 2025

Bruce

Very tidy boutique hotel in great location. Great staff.

Leisure Partner

8/10

Excellent

18 Sep 2025

Jessica

Overall convenience of location for my vacation plans.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Sylvan

We have stayed there several times and consider it our place to go in London.

Leisure Partner

10/10

Exceptional

14 Sep 2025

William

Great property. Great staff. Located near tube station. Very highly recommend.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Abigail

Amazing thankyou

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2025

Abigail

Absolutely loved our stay at the Ashburn! Beautiful clean hotel and amazing staff. We even extended our stay for an extra day as it was such a great place to rest! I would definitely come here again! I’ve stayed in a lot of hotels in Kensington and this is definitely up there with one of the best!

Business_and_leisure Partner

10/10

Exceptional

12 Aug 2025

Matthew

We had a great 2 night stay at the Ashburn! Fantastic location, quaint decor, and friendly staff. Would definitely stay there again in the future.

Partner

8/10

Excellent

07 Aug 2025

Aueangkham

Everything good, thank you so much

Leisure Family

8/10

Excellent

27 Jul 2025

liat levi-kopelman

Nice hotel

10/10

Exceptional

23 Jul 2025

Robert

Nice small hotel battling the large chains and doing a great job! Service was outstanding! Great rates based on location.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Jay

Welcoming staff and great location with relaxed feel.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Ian

Disappointing

Hotel is showing signs of age and wear and tear. A bit shabby. We were given a room in the basement which meant no view and noise from underground trains - not too loud, but irritating. Convenient location though

10/10

Exceptional

13 Jul 2025

Jonathan

It was quiet and the breakfast was adequate. The location was close to the tube and the staff was friendly.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Ann

We had a lovey 22 hours there. The front desk staff were polite and helpful.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Dmitry

Second time staying at this property - easy to get to from Heathrow (two blocks away from the tube), supermarket a block away (along with multiple cofee shops)

Leisure Partner

10/10

Exceptional

05 Jul 2025

Jarman

Brilliant 1 night stay near Hyde park

Stayed during Zac Bryan at Hyde park, was about a 20 minute walk to Hyde park in a beautiful area, we arrived very early and they facilitated us and got us straight into our room so we could enjoy our day and get ready for the concert. The room was beautiful and would stay here again if we were to go see another concert on Hyde park or the area.

Partner

8/10

Excellent

30 Jun 2025

Andrew

Great location close to shopping, restaurants, the Tube, major road artery. Quiet room recently renovated, comfortable bed, bathroom with bathtub (unusual!), air conditioning - such an asset during the heat wave in London. Staff were helpful and friendly. Continental breakfast was adequate. Would recommend.

Leisure Family

2/10

Poor

29 Jun 2025

Paul

Give it a miss

Smells musty like old pub. No accessible power points

Self

10/10

Exceptional

27 Jun 2025

Peter

Everything was good including staff and amenities

10/10

Exceptional

18 Jun 2025

Katherine

My husband and I absolutely loved our stay at the Ashburn. The location is fabulous - only a 3 minute walk from the Gloucester road tube station, making getting around the city cheap and easy. The rooms are bigger than any others that I found in my search and the beds are comfortable. The staff is accommodating and helpful. The breakfast is yummy!

Leisure Family

6/10

Pleasant

14 Jun 2025

pamela

The concierge was lovely. Continental breakfast was also very nice, and the lady that served us was very helpful and kind. I was a little disappointed in the room. There was a dent in the headboard. There was a hole in the bathtub. The floor tiles in the restroom were cracked, and you couldn’t plug a hairdryer in. You had to dry your hair in the closet, which was large and there was a full length mirror and a safe. There was no outlet to plug in the teapot, so I had to plug that in on the floor.
The location was excellent close to many wonderful restaurants and two grocery stores.

Leisure Family

6/10

Pleasant

14 Jun 2025

Tracy

Could have been better

Room was pleasant enough but no hot water was like warm at best wouldn’t come back had an 8.7 rating but I wouldn’t agree with that was average at best
Tired rooms need upgrading

Partner

10/10

Exceptional

09 Jun 2025

Mary

I enjoyed being able to have breakfast on site. It was convenient and a good value. Staff were great and very helpful. Main lounge area was nice for relaxing in the evening. Nearby tube station was very close by. Convenient location.

Leisure Self

8/10

Excellent

09 Jun 2025

Sandra

Room was nice.

Leisure Family

10/10

Exceptional

29 May 2025

Aaron

Wonderful location, very good room

Queen bed (not just a double), surprisingly spacious
Room serviced every day, unlike many hotels now
Minor quibbles - toilet unreliable flushing, shower screen often let water spray out

Outstanding location though - easy walk to park, tons of restaurants, and 2 blocks to Gloucester tube station which is super well connected on 3 lines

Leisure Partner

6/10

Pleasant

14 May 2025

Russell

This hotel seems tired and could use a renovation and also is just a little outside the main areas of town.

The shower and sink had poor water pressure and the room furniture was uncomfortable.

Business_and_leisure Partner

8/10

Excellent

11 May 2025

Imogen

Great for one night

The room was good, a little small but just what you need for one night. Great location! The only slight issue was the air con wasn’t great so we ended up having to open the window which made it super noisy! Our room was in the basement next to the staff room so it was quite noisy from about 7am. This wasn’t a major issue as we were only here for one night. Would still recommend.

Partner

10/10

Exceptional

10 Apr 2025

Julie

Staff were very helpful and friendly. Room was a good size for a London hotel and very comfortable. Great location, less than 5 minute walk to coffee shops, pubs, restaurants, grocery and pharmacy. Glouster RD tube station is about 3 minutes walk away and has many lines that can quickly take you to all of the sights.

Partner

8/10

Excellent

10 Apr 2025

Verified traveler

Comfy 3 night stay

Dated but clean and roomy in king size bedroom. Shower glass shield terrible allowing water on floor that needed to be cleaned up daily. Heated bathroom floor nice. Cannot control room temperature but there was a portable heater in the room that worked well.

Partner

10/10

Exceptional

09 Apr 2025

Rajat

Close to underground station, restaurants, Starbucks, burger king, convenient stores, grocery stores.

Within 15-20 min underground train ride from most of the tourist attractions.

Spacious rooms

Quick check-in and check out

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Clive

Very nice, friendly hotel. Good breakfast options. Staff were very welcoming and helpful

Leisure Family

10/10

Exceptional

30 Mar 2025

Jared

Really nice place, excellent location (about ten minutes walk from loads of free museums - Natural History, Science museum, Victoria & Albert, and more I'm sure but honestly you could already spend a week or more just at those) as well as Hyde Park and Kensington Palace. Tube station right nearby, lots of great food options within ten or fifteen minutes walk, and a couple of grocery stores (Waitrose and Sainsbury's) within a couple minutes. Our room was up top floor (elevator included) and lovely, spacious and nice. Despite the tube being clearly audible from outside, it was almost competed silent in the room - well soundproofed to outside! The doors, a bit less so, so the hallway was fairly audible although we never heard anyone else in their rooms. Classic styling to the rooms with nice furniture and gorgeous wallpaper! I think the wallpaper was new in ours, and there was a slight plasticky smell especially if we'd been gone all day and the day had been warm, but it wasn't bad and faded quickly. Only real issue was the water pressure - I think because we were on the fifth floor? Water pressure was very low: it was possible to take a shower, but it was a noticeably meager shower. Water was good quality and hot (hot water pressure was actually noticeably higher than the cold water pressure) though so that was nice - room had a shower/ bathtub combo, as well, so maybe a bath would've been a better plan, but I'm not sure how long it would take to fill. Really great overall!

Leisure Partner

8/10

Excellent

29 Mar 2025

Jessica

I had a great experience from the time I checked in to the time I checked out. Convenient location, friendly staff. Breakfast could’ve been better.

Leisure Self

8/10

Excellent

27 Mar 2025

Nigel

Great location with reasonable rates

Comfortable bed, helpful staff. Great for attending an event at the Royal Albert Hall or general sightseeing. Room was very hot.

Partner

10/10

Exceptional

23 Mar 2025

Janete

Great location

Leisure Family

8/10

Excellent

11 Mar 2025

maria

Very nice small hotel with walking distance to major attractions

Leisure Friends

10/10

Exceptional

05 Mar 2025

Daniel

Simple, clean and affordable, in a great spot very close to the Piccadilly line which will get you from Heathrow to all the big central London stops. Very helpfully held our bags for us on the last day while we wandered around as well. Would definitely stay again.

Business_and_leisure Partner

10/10

Exceptional

26 Feb 2025

Emma

Friendly staff, great location, room was comfortable and well kept, brilliant price.

8/10

Excellent

19 Feb 2025

Nada

I actually liked the hotel which reminded me of old guest houses in Egypt. The property itself is old and could benefit from some refurbishment (e.g. the window frame in the bathroom had some brown muck in the corners and could probably be reseated and the lining curtains lost their white colour!) But the establishment is run like a traditional hotel centring guest needs. The staff was also very polite, obliging and pleasant. I had a couple of requests that they met immediately and a third one that was summarily dismissed but I think if the manager was there he would have obliged! I am just used to much finer establishments in general. But I felt safe and my stay was comfortable and I would stay there again if I cannot afford another place.

Business Self

10/10

Exceptional

23 Jan 2025

Serita

Cozy!

Great location near the subway station. Also, there are many restaurants within walking distance. We enjoyed eating brkfst every morning at Zack’s restaurant nearby. Room was clean and bed was very comfortable! We really did not have any trouble and enjoyed our stay. Staff was friendly and we really appreciated the complimentary early check-in!!! Would stay again!

Partner

2/10

Poor

15 Jan 2025

juan

Don’t accidentally book for a child. This hotel literally put us out in the street at 10pm when we asked for an extra blanket for our 15 year old daughter who was supposed to sleep in the sleeper sofa. The room had a king bed and a sleeper sofa so we incorrectly assumed we could sleep there. They allowed us to check in with no problems, we hid nothing and then three hours later they came to inform us we could not stay in the same room. Either put our 15 year old daughter alone in another room across the hotel or in the basement or leave. Thankfully there was a Hilton across the street which was much much cleaner and friendlier!

Leisure Family

10/10

Exceptional

07 Dec 2024

Mark

Have stayed here 4 times over the last 20 years and the service has always been excellent. The location is also fantastic. It could use a little updating though.

Leisure Partner

8/10

Excellent

04 Dec 2024

Verified traveler

Convenient location with eateries in walking distance. No hand rail meant difficulty mounting the wide slippery steps. Room was okay but numerous little problems like leaking kettle, off milk, flashing main light that meant we had to only use bed lights made our stay less than perfect. Staff were lovely and tried hard to help immediately but it spoilt our time there. Only continental breakfast offered but there was full English signposted in the dining room. Don’t think we’ll be back

Partner

2/10

Poor

12 Nov 2024

Hesham

WE GOT ELECTROCUTED FROM SHOWER KNOBS!!!
DO NOT GO TO THIS HOTEL IT’S A DEATH TRAP!
My wife and I got electrocuted as we turned on water before going in shower. They promised it was fixed but it wasn’t. THE MAINTENANCE MAN used an electric sensor and it showed electricity in shower - TWO TIMES!!!!
Then they moved us to a different room and denied what happened. Manager there is SO INCOMPETENT!!! Her excuse for not addressing the situation was bcs she was busy with Halloween. Front desk staff was great. They confirmed that being electrocuted was unacceptable and manager will reach out. She was extremely INCOMPETENT.

Leisure Partner

10/10

Exceptional

10 Nov 2024

Janice

Great property, close to tube, walkable to many London sites

Leisure Partner

10/10

Exceptional

30 Oct 2024

Caroline

Staff is very professional. Great hotel with an old world feel - without compromising on the perks of modern amenities. Located in a posh and safe area. It is 3 minutes from the underground. The rooms are bigger than most in the area. Free snacks, water, coffee and tea in your room. Bonus - they have a fridge. This is my go to hotel in London. This is not for those looking for a modern “American” hotel. This is a period hotel that feels like a big hug.

Leisure Self

8/10

Excellent

29 Oct 2024

RACHel

A bit outdated but good location, comfortable bed and friendly staff

10/10

Exceptional

19 Oct 2024

Malcolm

Very friendly and helpful staff who were available 24/7.

Leisure

8/10

Excellent

18 Oct 2024

Ashley

Breakfast was pastry’s and coffee was old.

Leisure Partner

8/10

Excellent

16 Oct 2024

Lorraine

Very comfortable. Comfy bed. Quiet. Breakfast finished at 10 am we went down at 9.40 and felt very rushed. At 10.00 although we were still eating all juice, yoghurt, danish pastries etc were removed. Found this disappointing and rude. Otherwise everything else was fine.

Leisure Family

8/10

Excellent

15 Oct 2024

alyssa

Good option if you know what to expect

This was our third stay at the Ashburn over the years. It is difficult to find what passes in London for moderately priced rooms that are not tiny. The Ashburn does offer that. It is not posh - the furniture is old fashioned and worn. But for us, that's a trade worth making. It's quite near the Gloucester Road tube station, which is on the Picadilly, Circle and District lines, the lines we use most often.
The service was good - we had a few issues - my husband is tall, the bed seemed shorter than the last time we were there, but after discussing it with the staff, we realized we could pull it away from the headboard a little and that mitigated the problem - if you are more than 6'2 that could be a problem for you. Also the air conditioning is centrally controlled, and if someone wants it warmer or colder than you do, that's a problem, as they have to choose who to make uncomfortable - we were facing the street and with the windows open it was very noisy, so that wasn't a solution (with the windows closed, no noise issue execpt we could hear the train, but didn't bother us). We got a fan and problem solved. One note - the last time we stayed, it was during a horrible heatwave and we had no problem at all with the air con, so the capacity is fine.
The lady in the breakfast room was lovely.

Partner

8/10

Excellent

13 Oct 2024

lee

Lovely Hotel

Lovely hotel , the staff were very friendly and efficient , the room was clean , spacious but for some reason the kettle and tea making facility was inside the wardrobe , another little table in the room is surely a much more safe option . The only real downside is the restaurant , it's tiny foir the size of the hotel and a lot of the tables are crammed in and if they are all taken you are asked to wait in the corridor . Only had the continental breakfast which was ok but probably not worth the money paid

Partner

10/10

Exceptional

13 Oct 2024

andy

Easy access to the Royal Albert Hall and the museums.

Leisure Partner

8/10

Excellent

12 Oct 2024

Katharine

The hotel is perfectly located for the Royal Albert Hall, museums and the V and A. Plenty of good eateries and bars in the area and a Waitrose for essentials. The continental breakfast wasn’t all that great but everything else was really good.

Leisure Partner

10/10

Exceptional

09 Oct 2024

Elizabeth

I had the absolute best experience staying at the Ashburn Hotel. Everyone who worked there was so helpful and kind, my room was so beautiful, and it was incredibly quiet and clean. I loved the neighborhood too, as the underground station was around the corner (it is a direct shot to Heathrow airport on the Piccadilly line) and there were great restaurants nearby. As an independent traveler - I just wanted to stay somewhere safe, the entire area felt so safe and I felt comfortable there. Next time I stay in London I’ll absolutely stay at the Ashburn!

Business Self

10/10

Exceptional

03 Oct 2024

Kelly

Exceptional hotel. Room was clean, large and well appointed. We arrived early and the room was ready. I will use this hotel next time I’m in London.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Richard

Best Hotel Value

Excellent experience \"all around\" from reception /check-in, room cleanliness and furnishings, breakfast selections, availability and price.

A stay at the Ashburn Hotel is truly money very well spent!

Self

10/10

Exceptional

29 Sep 2024

Cheryl

Staff was excellent.

10/10

Exceptional

23 Sep 2024

Kathy

We stayed at the Ashburn Hotel for 2 nights as we had booked a concert at The Albert Hall. We were able to leave our cases at 10am when we arrived and we’re pleased to discover we had been upgraded to a double deluxe room when we booked in after our concert. The hotel is conveniently situated near Gloucester Road underground station. It is near the museums, Hyde Park and The Albert Hall. There is also a good bus service outside the hotel and a Waitrose nearby too. The room was clean and comfortable and there was a fridge with complimentary water. We would stay at this hotel in the future.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Sylvan

It's a lovely facility in a convenient location with attractive rooms and a very polite, helpful staff. We've stayed there five times in the past several years and consider it \"our place\" in London.

Leisure Partner

6/10

Pleasant

20 Sep 2024

William

Great location and access to the subway and central London. Good dining options. Property is a little dated, but comfortable.

Leisure Friends

8/10

Excellent

19 Sep 2024

Neil

Decent hotel. Pleasant stay. It’s expensive for what you get but it’s in a good area of London near various attractions and with good transport links. Breakfast is pretty basic. Staff were nice.

Partner

10/10

Exceptional

18 Sep 2024

Kerry

Lovely hotel in South Kensington

I enjoyed my stay at The Ashburn Hotel. Conveniently located within a few minutes to Gloucester Road Station, plenty of restaurants, cafes and Tesco in easy walking distance, even a very affordable laudrette in walking distance. The staff was kind, helpful and very accommodating, staff allowed me into my room 2 hours early, which I appreciated after a long flight from Denver. While, The Ashburn Hotel is on busy Cromwell Rd., but my room was very quiet, didn’t hear a thing!

Self

4/10

Poor

14 Sep 2024

Tim

The breakfast was lunch meat and toast. They would not turn on the heat to our room and we froze! Area was mostly Lebanese stores, restaurants and shops. Vert close to tube. No restaurant and bar was terrible. Rooms were clean, bathrooms we very old and basic.

Partner

10/10

Exceptional

05 Sep 2024

John

Very nice reasonably price hotel only 2.5 blocks to Gloucester Tube. British Natural History Museum is about 5 blocks away. Numerous eateries in the area I recommend Comatr Libanese, they have a 3-6 pm happy hour and a buy 2 get one free Mezza on Mondays.

Leisure Self

10/10

Exceptional

01 Sep 2024

Rhonda

Nice

Leisure Self

8/10

Excellent

28 Aug 2024

Alistair

Superb cooked breakfast and impeccable service. Room very comfortable and upgrade provided.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Frank

We were told on arrival at 5 pm our room was not ready but apparently upgraded? No breakfast included though. Rooms were nice and big but overall the hotel was very old and outdated. I will say it did offer a very convenient location in a nice area and super close to the tube. My biggest complaint is one night we came home late after the wedding we attended after midnight and our door was left wide open by cleaning staff. Thankfully nothing was missing but we were extremely upset and reported this. Offered a free breakfast but still felt uneasy. Needless to say we kept the do not disturb sign on each day to avoid cleaning just asked for fresh towels.

Leisure Partner

8/10

Excellent

24 Aug 2024

sidney

Not condusive for people with any physical disabilities.

Leisure Family

6/10

Pleasant

20 Aug 2024

Erica

Meh

Our stay at Ashburn Hotel was pretty average. The hotel is in a nice location close to the tube and we did get upgraded to a larger room which was nice. We were very glad to have air conditioning, however the AC unit smelled strongly of mold every time it ran. We tried not to use it but it was 90F during our stay. We were also disappointed that there wasn't anywhere in our room close to an outlet and a mirror, making getting ready in the morning difficult. We asked for an extension cord but were told no. The temperature and water pressure in the shower was constantly changing which was annoying. We did get a good deal on Hotels.com so we don't regret our stay, but next time I will probably spring for something better.

Partner

10/10

Exceptional

15 Aug 2024

Charles

Well cared for property and wonderful people

Business

10/10

Exceptional

11 Aug 2024

Thomas

This property is an excellent value and is in a great location. Stayed for a week and was very comfortable. Walked to Buckingham Palace (About a mile and a half away). The staff was very helpful, especially Andy at the front desk. They printed tickets for us and offered great advice about the area. The hotel is one block from the Tube and a grocery store. Breakfast was ok, and included in the room. Meats, cheese, and multiple bread options available. A little variety would be nice, but it was worth the inclusion in the room price for sure. The hotel is quiet and the room was large. The king size bed was two mattresses connected, but it didn’t bother us much. Some of the items in the room were older, but in good working order. The price i got was great, and i a, very glad we stayed there. Excellent experience with the hotel.

Leisure

8/10

Excellent

09 Aug 2024

Rowena

Good location
Comfortable room

Partner

10/10

Exceptional

07 Aug 2024

Toni