Name: Ashburn Hotel
Address: Cromwell Road, 111, London, SW7 4DP, GB

10/10

Exceptional

31 Jul 2026

Gilles

Nice hotel with helpful personal. Very good location.

10/10

Exceptional

26 Jul 2026

James

Staff and atmosphere is amazing!!!!

10/10

Exceptional

26 Jul 2026

Ella

The team at the Ashburn hotel are lovely, they let us store our bags before check in and after check out.
The room was perfectly cooled with air conditioning and nice and clean with lots of space and storage.

10/10

Exceptional

25 Jul 2026

Cecily

Staff is absolutely amazing!!!

10/10

Exceptional

23 Jul 2026

William

We had a wonderful stay and were extremely happy with our experience. The hotel was clean, comfortable, and very well maintained, and our room felt welcoming from the moment we arrived. The staff were consistently friendly, helpful, and professional, which made the stay even more enjoyable.

The location was also excellent and made it easy to explore the surrounding area. Everything about the hotel contributed to a relaxing and convenient visit.

The only minor suggestion would be to update the information regarding room service, as it appears that this is no longer offered. Aside from that small detail, our stay was fantastic. We would absolutely recommend this hotel and would be very happy to stay here again.

8/10

Excellent

21 Jul 2026

Zachary

Excellent location! Just a very short walk from the Gloucester Underground station. Also an easy walk to Kensington palace, Hyde Park, and lots of cool streets and neighborhoods. The staff is so kind and friendly. The rooms are a bit small but very clean. We would definitely stay here again.

Partner

8/10

Excellent

18 Jul 2026

Sarah

Great location. Clean room. Good air conditioning in the heatwave. Rooms are a little dated.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Alice

We had a great stay at Ashburn Hotel. Located close to the underground which gave us easy access to Wimbledon and Covent Garden. The room was very quiet even on a busy road and the air conditioning was very welcome.

Partner

8/10

Excellent

06 Jul 2026

Patrick

Great location. Walkable. A bit noisy due to traffic. I would stay here again.

Partner

10/10

Exceptional

05 Jul 2026

Tara

I have been to London numerous times and stayed in a multitude of hotels in the city. Nothing could have prepared me for the superiority of the Ashburn Hotel. I was a guest for 12 days and was treated beyond my dreams. From the beautiful room to the customer service, this hotel is a 10 out of 10. They have spoiled any other hotel in London for me! The entire hotel was spotless, the beds so comfortable, not to mention the room was so large! All of the employees like, Jemiw, at the front desk were so kind. Marta in the breakfast room was pure joy. The breakfast was absolutely incredible so make sure to include it in your stay. The hotel was a block away from the underground and lots of restaurants and cafes. I will most definitely be visiting the Ashburn again. I am still daydreaming about my marvelous stay.

Family

6/10

Pleasant

04 Jul 2026

Timothy

The lounge is small and has old furniture. Rooms clean. Shower was a little hard to climb in and out of. Staff excellent. Location excellent.

10/10

Exceptional

03 Jul 2026

Christine

Location was beautiful and staff were super helpful and pleasant

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Colleen

This hotel is located in a neighbourhood that is close to shops and restaurants little places to get food and it is and it is really close to Gloucester Station the underground that connects you very quickly to central London. It’s very close to the natural history museum, which is great for kids.

Partner

10/10

Exceptional

27 Jun 2026

May San

Convenient location close to a lot of cafes and restaurants. Close to subway station. Walking distance to Natural history museum and Victoria and Albert museum.Excellent continental breakfast with cold cuts, yogurt, fresh fruits, croissants, cereal ,boiled eggs . Definitely will stay at this place again

Partner

10/10

Exceptional

24 Jun 2026

Alexander

Great place to stay

Self

10/10

Exceptional

22 Jun 2026

Anne

Great place to stay. Coffee could be a tad stronger. But all around, extremely satisfied.

Partner

8/10

Excellent

20 Jun 2026

alice

Just need some updating in some areas. Very quaint hotel and very nice staff. Excellent location for the tube!!

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Lisa

Furniture was needing repairs

Friends

8/10

Excellent

17 Jun 2026

Leslie

Fantastic location. Room was spacious but a bit tired. Mattress wasn’t great.

Family

8/10

Excellent

07 Jun 2026

James

The property is handy to the underground and the staff friendly. The breakfast was a very nice continental menu.

Partner

10/10

Exceptional

06 Jun 2026

Jodi

I was in London during a heat wave. The AC was perfect. I always enjoy my stay. Close to amenities and transportation

Self

6/10

Pleasant

06 Jun 2026

Colby

Great Location. However the hotel needs updated badly. Definitely not a 4 star hotel.

10/10

Exceptional

31 May 2026

phyllis

The Ashburn is a boutique hotel beautifully located and maintained with great traditional taste and comfort. The staff is exceptionally helpful and friendly. The only limitation is the high side of the bathtub which is difficult to step over.

Family

10/10

Exceptional

31 May 2026

Jose

Including scrambled or fried eggs in the continental would make it perfect

Family_with_children

10/10

Exceptional

28 May 2026

phyllis

The hotel retains its nice period design while updating bedrooms and bathrooms very comfortably. The staff is extremely helpful and friendly. The only criticism is that the high side of the bathtub makes it very difficult to access.

Family

10/10

Exceptional

15 May 2026

Margaret

The room was spacious, clean and comfortable. It had everything needed for our short stay. Secondary glazing made sure it was also quiet. Having the tea/ coffee making tray quite high up in a cupboard was a little awkward.

Partner

10/10

Exceptional

15 May 2026

Stephen

We didn't have breakfast.

10/10

Exceptional

14 May 2026

Jane

The room was clean and quiet. They could use some upgrades, they do look a little dated but clean and simple. The staff was really kind and welcoming, also super helpful. Location is amazing.

10/10

Exceptional

04 May 2026

Rachel

It was a good, clean hotel, perfect for a short business trip.

Business

8/10

Excellent

03 May 2026

Kira

Older property but quaint and well located!

Family

10/10

Exceptional

03 May 2026

Shivy

Great place to stay in London, close to the Tube and easy to access everything.

Family

8/10

Excellent

01 May 2026

Noriko

Room was spacious. There are 2 big closets and desk which was very helpful to organize my belongings. Interior was nice, but room and buildings are a little outdated. My phone in the room was not working. And shower/bathtub needs an improvements. Gave me a hard time to get hot water running

Self

10/10

Exceptional

27 Apr 2026

Carol Ann

Great location. Helpful staff. Very clean. Good value.

Partner

10/10

Exceptional

27 Apr 2026

Muriel

Ashburn is an excellent location- heavenly for the tourists!
It’s an old establishment with beautiful antique lamps etc. A lounge with red crushed velvet that I swear was there 10 years ago. They have added lovely orchids which were flowering.
The staff were warm and friendly- especially Abdi from Somalia, He’s an IT student and devout in his religion. I was jet lagged and spent part Of the night chatting with him!!
The breakfast was delicious- I had a made to order mushroom and cheese omelette- chef insisted on 3 eggs.
Check out seamless- Bolt ordered (cheapest alternative). Suitcase carried and loaded.
Bye Ashburn- see you soon! I hear renovations are in the offing - I do hope it’s still affordable 😊🇬🇧

Family

8/10

Excellent

20 Apr 2026

Sarah

Very comfy bed, plenty of pillows and great size. Room was clean and well maintained with good toiletries, teas / coffee / biscuits replenished daily. Powerful shower with good hot water.
Breakfast was a little unimaginative and not much choice for a continental and it was quite noisy due to the proximity to the kitchens (I know this can't be helped) and general noise when tables being cleared. Staff very quick to clear (which is a good thing) but at the same time it took away from a 'peaceful' breakfast at times.
However, overall a very comfortable stay, great sleep and great location to underground / parks and attractions.

Partner

10/10

Exceptional

14 Apr 2026

carolew

Yes.

8/10

Excellent

12 Apr 2026

Nancy

Breakfast offerings are simple but satisfying and varied enough for everyone. The staff is attentive. I had stayed here two years ago and coincidentally, stayed in the same room. I can see a bit of wear and tear, but it's very comfortable. The location is very convenient.

Partner

4/10

Poor

08 Apr 2026

Abigail

We will not be returning. Our impression of this place is that owners have massively deferred maitenance on the property over the last year, and seem to take no pride or care in the property. It no longer deserves the rating it has. The rooms are inhabitable but at the bare minimum level of clean— not a “4 star boutique” experience as they claim. The property was in horrible condition, including dirty, stained carpet and bed linens, damaged furniture and walls. The breakfast is minimally a continent breakfast with toast, cold cereal, poor quality pastries. The toaster (which setting you aren’t allowed to change!) burns toast black. We wish we spent 50 more pounds for the Doubletree down the road, because we ended up spending that anyways to get a decent breakfast. We would had left had we not already prepaid. The only upsides were that the location was good (2 blocks to the Tube) and staff was friendly short of going out of their way to help you. But none of this justifies the price.

10/10

Exceptional

28 Mar 2026

Jennifer

Ashburn Hotel is in a super accessible location in a clean, safe and elegant area of London. It's close to the tube and train stations and I had an easy time getting in to the hotel and traveling around. The breakfast was just darling with tea and coffee, cheeses, meats, fruit, pastries and juices. The staff was incredible and so helpful and I truly appreciate all they did to help me make my stay in Lodon memorable.
I absolutely recommend staying here and would do so again.

Self

8/10

Excellent

14 Mar 2026

IGOR

IT IS OK PLACE FROM ALL THE PROSPECTIVES. JUST CAN`T BE LOUD - WALLS ARE REALY THIN AND ROOMS AREN`T BIG AT ALL.

Self

8/10

Excellent

08 Mar 2026

Ivana

Small, but cozy room. Front desk staff member allowed us to check in early, which was greatly appreciated after a long day of traveling!

Partner

10/10

Exceptional

04 Mar 2026

Sam

Clean, comfortable, and good walking distance from the museums, Harrods’ and local shops. Slept very well. Polite and friendly staff.

Family_with_children

10/10

Exceptional

28 Feb 2026

Jeff

Clean, friendly

10/10

Exceptional

25 Feb 2026

Christopher

Very well located and charming hotel.

Partner

10/10

Exceptional

21 Feb 2026

Gwendolyn

On arrival we received a free upgrade to a beautifully spacious room. Very comfortable bed!! Large windows. Kettle & refrigerator were great as we were staying 9 nights. Deep bathtub with shower! Good continental breakfast included. Staff so helpful and friendly.
Hotel is quick walk to Hyde Park, Kensington Palace, Royal Albert Hall, V&A Museum.
Overall we were delighted with our stay! Thank you to all the lovely staff & management of the Ashburn Hotel.

Partner

8/10

Excellent

06 Feb 2026

Lyn

Room clean, staff very pleasant and helpful.Considering the hotel is next to a main road, it was pretty quiet. Good access to everything we needed. Tube, shops and cafes nearby.

Leisure Partner

8/10

Excellent

05 Feb 2026

James

The room was clean and comfortable. The location is very convenient.

Business Self

8/10

Excellent

01 Feb 2026

Peter

Clean. Good location.

Partner

8/10

Excellent

24 Jan 2026

Catherine

Staff were very friendly and helpful. Hotel and room very clean and comfortable . Would stay again . We did have a bit of a problem with the overhead shower but that was probably us - not really an issue as we used the hand held shower head instead.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Robert

Had an easy check in… great location with nice clean room …easy access to underground and museums

Leisure Friends

10/10

Exceptional

16 Jan 2026

Chris

Excellent

Partner

10/10

Exceptional

06 Jan 2026

Aravindh

Great location. 4 mins walk to the tube station. Could be easily reached. Helpful staff. The room was clean and ventilated. Breakfast could be better.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Lucia

Very nice hotel with everything you need

10/10

Exceptional

22 Dec 2025

Faik

Excellent location and a very good breakfast selection, with the option to add an extended cooked breakfast at a very reasonable extra cost. Our room was spacious, comfortable, spotlessly clean, and well equipped with tea and coffee-making facilities. We would definitely stay here again. For London, this hotel offered outstanding value for money and truly ticked every box.

Leisure Partner

8/10

Excellent

11 Dec 2025

Peter

Nice room and excellent service

Partner

10/10

Exceptional

05 Dec 2025

Geoffrey

Very clean. Friendly and helpful staff

Leisure Partner

10/10

Exceptional

05 Dec 2025

Alex

Clean and very convenient for the museums etc.

8/10

Excellent

02 Dec 2025

Nicholas

Good location, staff are very helpful and friendly. Room was clean and comfortable. Smaller hotel so do not expect restaurant or full bar. But that’s ok as Gloucester Rd has multiple dining options.

Self

10/10

Exceptional

20 Nov 2025

Samuel

Yes

Business Partner

8/10

Excellent

18 Nov 2025

John

Reception staff were very nice and always available. Room was clean and a good standard.

We were in a lower ground floor room by the dining room, so could hear a lot of foot traffic in the morning as people went to/from breakfast.

Did also hear cleaners discussing our room needing to be vacated by noon right outside our door, which wasn’t the best. We had a do not disturb sign out only to show we hadn’t wanted our room doing before checkout.

Unfortunately, our air conditioning was faulty and only blowing hot air. It kept saying “cleaning filter” throughout our stay.

Partner

8/10

Excellent

14 Nov 2025

Kate

All the hotel was clean and all the staff were friendly and always helpful with all requests
As an aged person I was cold and had to double up with duvet to be warm in bed.

Leisure Self

6/10

Pleasant

03 Nov 2025

Susan

The bath tub was not working and we were not told on checkin. They said it had been broken for some time. They did not offer us a new room. They seemed short staffed at breakfast. We got just 2 towels and one small towel. We got more but then next day only got 2. They got the
breakfast order wrong each day. This hotel is normally much better.

8/10

Excellent

21 Oct 2025

Deborah

Lovely small hotel. Stayed in a spacious L-shaped premium room with a seating area in a bay window. Room had great features too--reading lights, a mini fridge, an electric kettle to make tea or coffee. The only issue was the decor, which was beyond eclectic with strong and mismatched colors that made it somewhat less relaxing. Breakfast was generous, varied, and satisfying. Staff was friendly and helpful. Location was great--walking distance to a lot of activities in South Ken and Earl's Court and with a nearby Tube stop with multiple lines. Overall would stay here again and recommend to others.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Frederic

Clean room. Great Breakfast

Leisure Family

10/10

Exceptional

19 Oct 2025

Angela

Lovely hotel! Nice room and morning breakfast.

10/10

Exceptional

19 Oct 2025

Agnes

Very convenient, staff friendly,

Leisure Family

10/10

Exceptional

14 Oct 2025

Bruce

Very tidy boutique hotel in great location. Great staff.

Leisure Partner

8/10

Excellent

18 Sep 2025

Jessica

Overall convenience of location for my vacation plans.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Sylvan

We have stayed there several times and consider it our place to go in London.

Leisure Partner

10/10

Exceptional

14 Sep 2025

William

Great property. Great staff. Located near tube station. Very highly recommend.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Abigail

Amazing thankyou

Business_and_leisure Partner

10/10

Exceptional

03 Sep 2025

Abigail

Absolutely loved our stay at the Ashburn! Beautiful clean hotel and amazing staff. We even extended our stay for an extra day as it was such a great place to rest! I would definitely come here again! I’ve stayed in a lot of hotels in Kensington and this is definitely up there with one of the best!

Business_and_leisure Partner

10/10

Exceptional

12 Aug 2025

Matthew

We had a great 2 night stay at the Ashburn! Fantastic location, quaint decor, and friendly staff. Would definitely stay there again in the future.

Partner

8/10

Excellent

07 Aug 2025

Aueangkham

Everything good, thank you so much

Leisure Family

8/10

Excellent

27 Jul 2025

liat levi-kopelman

Nice hotel

10/10

Exceptional

23 Jul 2025

Robert

Nice small hotel battling the large chains and doing a great job! Service was outstanding! Great rates based on location.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Jay

Welcoming staff and great location with relaxed feel.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Ian

Disappointing

Hotel is showing signs of age and wear and tear. A bit shabby. We were given a room in the basement which meant no view and noise from underground trains - not too loud, but irritating. Convenient location though

10/10

Exceptional

13 Jul 2025

Jonathan

It was quiet and the breakfast was adequate. The location was close to the tube and the staff was friendly.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Ann

We had a lovey 22 hours there. The front desk staff were polite and helpful.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Dmitry

Second time staying at this property - easy to get to from Heathrow (two blocks away from the tube), supermarket a block away (along with multiple cofee shops)

Leisure Partner

10/10

Exceptional

05 Jul 2025

Jarman

Brilliant 1 night stay near Hyde park

Stayed during Zac Bryan at Hyde park, was about a 20 minute walk to Hyde park in a beautiful area, we arrived very early and they facilitated us and got us straight into our room so we could enjoy our day and get ready for the concert. The room was beautiful and would stay here again if we were to go see another concert on Hyde park or the area.

Partner

8/10

Excellent

30 Jun 2025

Andrew

Great location close to shopping, restaurants, the Tube, major road artery. Quiet room recently renovated, comfortable bed, bathroom with bathtub (unusual!), air conditioning - such an asset during the heat wave in London. Staff were helpful and friendly. Continental breakfast was adequate. Would recommend.

Leisure Family

2/10

Poor

29 Jun 2025

Paul

Give it a miss

Smells musty like old pub. No accessible power points

Self

10/10

Exceptional

27 Jun 2025

Peter

Everything was good including staff and amenities

10/10

Exceptional

18 Jun 2025

Katherine

My husband and I absolutely loved our stay at the Ashburn. The location is fabulous - only a 3 minute walk from the Gloucester road tube station, making getting around the city cheap and easy. The rooms are bigger than any others that I found in my search and the beds are comfortable. The staff is accommodating and helpful. The breakfast is yummy!

Leisure Family

6/10

Pleasant

14 Jun 2025

pamela

The concierge was lovely. Continental breakfast was also very nice, and the lady that served us was very helpful and kind. I was a little disappointed in the room. There was a dent in the headboard. There was a hole in the bathtub. The floor tiles in the restroom were cracked, and you couldn’t plug a hairdryer in. You had to dry your hair in the closet, which was large and there was a full length mirror and a safe. There was no outlet to plug in the teapot, so I had to plug that in on the floor.
The location was excellent close to many wonderful restaurants and two grocery stores.

Leisure Family

6/10

Pleasant

14 Jun 2025

Tracy

Could have been better

Room was pleasant enough but no hot water was like warm at best wouldn’t come back had an 8.7 rating but I wouldn’t agree with that was average at best
Tired rooms need upgrading

Partner

10/10

Exceptional

09 Jun 2025

Mary

I enjoyed being able to have breakfast on site. It was convenient and a good value. Staff were great and very helpful. Main lounge area was nice for relaxing in the evening. Nearby tube station was very close by. Convenient location.

Leisure Self

8/10

Excellent

09 Jun 2025

Sandra

Room was nice.

Leisure Family

10/10

Exceptional

29 May 2025

Aaron

Wonderful location, very good room

Queen bed (not just a double), surprisingly spacious
Room serviced every day, unlike many hotels now
Minor quibbles - toilet unreliable flushing, shower screen often let water spray out

Outstanding location though - easy walk to park, tons of restaurants, and 2 blocks to Gloucester tube station which is super well connected on 3 lines

Leisure Partner

6/10

Pleasant

14 May 2025

Russell

This hotel seems tired and could use a renovation and also is just a little outside the main areas of town.

The shower and sink had poor water pressure and the room furniture was uncomfortable.

Business_and_leisure Partner

8/10

Excellent

11 May 2025

Imogen

Great for one night

The room was good, a little small but just what you need for one night. Great location! The only slight issue was the air con wasn’t great so we ended up having to open the window which made it super noisy! Our room was in the basement next to the staff room so it was quite noisy from about 7am. This wasn’t a major issue as we were only here for one night. Would still recommend.

Partner

10/10

Exceptional

10 Apr 2025

Julie

Staff were very helpful and friendly. Room was a good size for a London hotel and very comfortable. Great location, less than 5 minute walk to coffee shops, pubs, restaurants, grocery and pharmacy. Glouster RD tube station is about 3 minutes walk away and has many lines that can quickly take you to all of the sights.

Partner

8/10

Excellent

10 Apr 2025

Verified traveler

Comfy 3 night stay

Dated but clean and roomy in king size bedroom. Shower glass shield terrible allowing water on floor that needed to be cleaned up daily. Heated bathroom floor nice. Cannot control room temperature but there was a portable heater in the room that worked well.

Partner

10/10

Exceptional

09 Apr 2025

Rajat

Close to underground station, restaurants, Starbucks, burger king, convenient stores, grocery stores.

Within 15-20 min underground train ride from most of the tourist attractions.

Spacious rooms

Quick check-in and check out

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Clive

Very nice, friendly hotel. Good breakfast options. Staff were very welcoming and helpful

Leisure Family

10/10

Exceptional

30 Mar 2025

Jared

Really nice place, excellent location (about ten minutes walk from loads of free museums - Natural History, Science museum, Victoria & Albert, and more I'm sure but honestly you could already spend a week or more just at those) as well as Hyde Park and Kensington Palace. Tube station right nearby, lots of great food options within ten or fifteen minutes walk, and a couple of grocery stores (Waitrose and Sainsbury's) within a couple minutes. Our room was up top floor (elevator included) and lovely, spacious and nice. Despite the tube being clearly audible from outside, it was almost competed silent in the room - well soundproofed to outside! The doors, a bit less so, so the hallway was fairly audible although we never heard anyone else in their rooms. Classic styling to the rooms with nice furniture and gorgeous wallpaper! I think the wallpaper was new in ours, and there was a slight plasticky smell especially if we'd been gone all day and the day had been warm, but it wasn't bad and faded quickly. Only real issue was the water pressure - I think because we were on the fifth floor? Water pressure was very low: it was possible to take a shower, but it was a noticeably meager shower. Water was good quality and hot (hot water pressure was actually noticeably higher than the cold water pressure) though so that was nice - room had a shower/ bathtub combo, as well, so maybe a bath would've been a better plan, but I'm not sure how long it would take to fill. Really great overall!

Leisure Partner

8/10

Excellent

29 Mar 2025

Jessica

I had a great experience from the time I checked in to the time I checked out. Convenient location, friendly staff. Breakfast could’ve been better.

Leisure Self

8/10

Excellent

27 Mar 2025

Nigel

Great location with reasonable rates