Name: Cleveland Residences Kensington
Address: Courtfield Gardens, London, SW5 0PD, GB

6/10

Pleasant

01 Aug 2026

Ian

My stay at Cleveland Residences was okay, but I don't feel it offered good value for the price. The check-in process was unnecessarily complicated. I completed an online check-in beforehand, including uploading my ID, but on arrival I had to go through another check-in and present my ID again. I was then emailed the room access instructions instead of simply being told them, which meant standing at reception trying to access my email on my phone.

The room itself was decent, and the shower, air conditioning and location were all good. However, the TV was old and slow, with streaming services constantly losing connection, and every pillow on the bed was old, lumpy and in desperate need of replacing, which made for a poor night's sleep. Overall, it was an acceptable stay, but I think the rooms are overpriced for what you receive.

8/10

Excellent

22 Jul 2026

Yacine

I liked the kitchenette and the central location to major landmarks. The decor was a little too minimalist for me as there was not even the smallest table by the bed to set down my phone. The free laundry room was a nice bonus, but there was only one and 9am-9pm hours weren’t very convenient, so waiting was inevitable. Overall, the accommodation was adequate.

10/10

Exceptional

19 Jul 2026

Paul

It was a pleasure to stay in the heart of Earls Court. It was close to the tube and many restaurants. The office was friendly and helpful. It was new and clean.

Family

10/10

Exceptional

17 Jul 2026

Zoe

Great place to stay.

8/10

Excellent

15 Jul 2026

rodesendo

The receptionist doesn’t seems to know what customer service is , I feel uneasy during check in . Not the smoothest experience but a good apartment

Partner

10/10

Exceptional

15 Jul 2026

Tracey

Our first time staying here and it wont be our last. It’s very clean, modern and well looked after and a perfect location. The front desk staff couldn’t be more helpful. Would definitely recommend staying here.

Partner

2/10

Poor

12 Jul 2026

sarah

The first room had plenty of black mold and the second one was the same. Nothing about our room was luxurious as they advertised. It smelled musty and the furnishing sparse.
We were told not to book the lower level rooms if we wanted a better suite. That definitely did not match what they advertised.
On the positive side the location was excellent.

10/10

Exceptional

05 Jul 2026

kelly

Lovely property, very friendly, helpful staff. Easy codes for door entry instead of keys. Room had everything needed including toiletries.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Mustakim

Very convenient location, close to Earls Court station.

Check in was very smooth and staff were helpful.

Room was spacious and clean.

Would definitely recommend.

Partner

8/10

Excellent

01 Jul 2026

Lisa

We had a very late check in and early out so hardly there.. bed very comfy, clean effective shower, great location.
From what we could see all kitchen amenities present clean and good standard
Only negative was there was no working bedside light. Light was there but no plug !!

Partner

10/10

Exceptional

01 Jul 2026

yoki

perfect location

8/10

Excellent

30 Jun 2026

Jessica M

This location is perfect for families. I also loved that they have an onsite washer and dryer. The staff was very helpful our entire stay. We also went during a heatwave and our room had air conditioning and a freezer to freeE our water bottles. The only issue I had was that because we were sleeping in a loft room, our bed was close to the ceiling and we could hear every creak of the floor from the room above.

Family_with_children

6/10

Pleasant

30 Jun 2026

Dr. Brian

Terrible hotel. I didn't like my checking in or stay.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2026

Jordanka

While the residence is truly in an excellent location, relatively attractive from the outside and the aircon worked well, my room (on the low floor) was dark, small and impersonal - not exactly as pictured on the advert and not of adequate value for 250 BP. I did appreciate the change of the first room I received, which was even more unacceptable. Basically, I would nor recommend to get a room on the lowest floor. Otherwise the place is clean and some reception staff is friendly and pleasant. An additional small detail, the cleaning staff should not be sitting on the main stairs scrolling on their phones - it was often inconvenient for walking up and down the stairs.

Self

6/10

Pleasant

30 Jun 2026

Dr. Brian

Not the best hotel overall. Stay somewhere else.

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Dr. Brian

Hotel is attractive inside and outside. Not so good reception persons and the other staff needs hospitality training. They're Russians and know how to keep a Hotel very special but they treat you like the soup idiot on TV from the 90s. Google a video and you'll understand the good and bad. Kensington is excellent and posh so staff knows they don't have to do much because the neighborhood is Prime. There's no daily cleaning service so I don't know. Facility is 7.99/10 but reception is 3/10. They're sassy and irreverent. So if you don't mind all of that, you'll be ok. Ask for the good reception guy and he'll try to smooth over the bad actors and you'll be ok. Good luck

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Heather

This property has ac which was amazing during a heat wave. The location is stellar. However, the rooms are much, much smaller than advertised and we did not receive the room we paid for. It has been impossible to get someone’s attention to this matter.

Family

8/10

Excellent

29 Jun 2026

amy

The studio apartment was just as it was pictured. It was very clean and neat and very conveniently located. Staff was very helpful when I had questions and it was awesome there was laundry facilities.

The television in the room was not working properly,…as if the connection was bad with the cable. There did not seem to be an option to log into my personal Netflix or prime using the TV so having it working wasn’t really helpful anyway. The extra bed was not terribly comfortable.

Overall, a great stay!

Family

10/10

Exceptional

28 Jun 2026

Melinda

Nice staff

Family

8/10

Excellent

28 Jun 2026

James

Clean (but small) space with great air con and friendly staff. Location pretty convenient in NW edge of south Ken close to earls court. Unit is very noisy though with lots of street noise and an impossible seeming number of doors slamming over and over.

8/10

Excellent

27 Jun 2026

Bryan

The Cleveland Residences, above all else, was a wonderful location. Easy access to the market as well as to the Underground made it an excellent stay.

The size of the room for 4 people worked out just fine.

Our bed was broken and we needed to create a make shift support. But other than that, no complaints. It was overall a solid stay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Nicole

There building was very secure and welcoming. Check-in was quick and easy. A lift was available for taking our luggage up, which was great. The apartment was clean and had everything you could need. We made use of the free laundry, which was a nice bonus. The location is great, close to the Earls Court station. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Karli

Would definitely recommend and stay here again, so close to underground tube and convenient for exploring! Easy check in, quick responses when I was going to be checking in later than expected and very helpful!

Self

10/10

Exceptional

24 Jun 2026

Uyaiedu

The room was exactly as advertised. Getting in and out of the apartment was very smooth. I thoroughly enjoyed my stay, and I’ll definitely be back!

Partner

10/10

Exceptional

21 Jun 2026

Joy

The location is superb, close to the tube and convenient to get to. Our room was clean and the staff are friendly. The hotel is accessible to everything.

Family_with_children

8/10

Excellent

19 Jun 2026

Hui

great location

Partner

4/10

Poor

18 Jun 2026

Joanna

The location is great, close to the underground, some shops, restaurants and pubs. The room was clean. We stayed for 3 nights, no replenishment of coffee or tea supplies. The rooms are not very soundproof, could hear toilets flushing very loud, conversations in the next room.
The check in process was awkward. Their system required a completely new process of forms and deposits. Not very service oriented: We accidentally left a jacket in our room and are having difficulty getting it returned, high service fees and process that will not allow me to pay it. They are now requesting a wire transfer which costs a significant amount.

Partner

10/10

Exceptional

14 Jun 2026

Shawn

The room was exactly what was advertised, it worked well for our holiday.

10/10

Exceptional

11 Jun 2026

Diana

Great service, everyone was very helpful and great location!

4/10

Poor

06 Jun 2026

Trevor

Had the mezzanine, the bed was awful and the couch was worse. The AC was poor, even on the coldest the top mezzanine bed was too hot. The \"queen\" sofa bed was a single couch width.

Lastly the lift is right next to it and one of the noisiest lifts ever.

It was well appointed and clean though.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Julie

A great location, very relaxed stay with tube stations close by.
Staff were great!

Partner

10/10

Exceptional

04 Jun 2026

Noreen

This is a really good place to stay. The reception staff were polite and attentive. The room itself was fine. I had to ask for a kettle. They brought one immediately up and were very apologetic. The air-conditioning was great because it is an older building and these are usually without air-conditioning. Nice shower. Well worth what I paid.

Self

10/10

Exceptional

04 Jun 2026

Ovayoza

Great location

Self

10/10

Exceptional

28 May 2026

Claire

Well located, just around the corner from Earl's Court Tube Station, the room was comfortable, a reasonable size, well appointed with a kitchenette and importantly, a fridge, which is rare for English hotels. A great choice for a week in London. Highly recommended.

Self

8/10

Excellent

23 May 2026

Yvonne

Great quiet location, perfectly located for Earls Court and Kensington. Luxurious interior

Friends_and_family Family

10/10

Exceptional

19 May 2026

Bernadette

Lovely stay, nice apartment and was in a really good location.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Iliana

Laundry room was convenient.

10/10

Exceptional

15 May 2026

Robert

Our room was on the second floor with a Westerly aspect. Nice to have sun in the afternoon. The kitchen is ideal w microwave l, a 2 plate ceramic cooktop, toaster, electric kettle, good size underbench fridge, marble benchtop and stainless sink. Excellent heating system for the 3 deg C night to 11deg C day temps. For us the numeric coded front snd room door locks were ideal … no ieys to coordinate between partners and nothing to lose

Partner

10/10

Exceptional

08 May 2026

Eric

We loved staying at Cleveland Residences. We were treated very well by the hosts, and the location is excellent. When we arrived we were jet lagged, and they looked after our luggage for us until our room was ready. When we arrived back later they had already put our luggage in our room for us. Highly recommended and we will definitely stay there the next time we are in London.

Family

6/10

Pleasant

28 Apr 2026

Nathalie

Kitchen well equiped. Bed very Small and not so confortable. Very well situated

Partner

6/10

Pleasant

28 Apr 2026

Cetin

Heavy smell in the room. Also strange pounding noise coming from the buildiing all day & night.

Self

10/10

Exceptional

26 Apr 2026

STUART

Great place to stay

Partner

10/10

Exceptional

17 Apr 2026

Brian

The room was well appointed with a good kitchenette. It's location is very convenient with a five minute walk to the Earl's Court tube and groceries stores.

Partner

8/10

Excellent

14 Apr 2026

bridget

This was a nice place to stay but expensive for what it was. I couldn't control my heat and

10/10

Exceptional

13 Apr 2026

Jilline

Stay at this long term stay hotel if you want convenience to Heathrow airport 35 minutes via one train ride Piccadilly line, laundry, easy access to buses and tubes, M&S market, restaurants, clean quiet neighborhood, all basic kitchenette all for decent price! Stayed with 2 teenage boys in the 1 bedroom suite with sofa bed, it was slightly smaller then pictured but wasn’t an issue. But walls are paper thin so if your sensitive with noise at night bring ear plugs.

Family_with_children

10/10

Exceptional

11 Apr 2026

Tracey

The staff were lovely and the apartment is perfect for 2 or 3 people staying

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Francina Ripoll

Had a wonderful stay
Bed was the most comfortable one I have ever slept in
Area was quiet and very convenient
I would 100% recommend

10/10

Exceptional

03 Apr 2026

Lisa Renay

Exactly what it was presented as- thorough remodel so everything new and clean. Needed extra towels and a duvet and right away brought up. Neighboring room decided to listen to music really loudly until 2:30 am- I couldn't ignore anymore so called reception and they addressed it - within 5 mins no more noise. Very conveniently located in a nice area with many amenities in a short walk( grocery, food, Earl's Court Tube ). Would stay again!

Family

10/10

Exceptional

30 Mar 2026

NATESWARARAO

Nice and friendly people right from reception to the room service team. Very clean and excellent room with good amenities

Family_with_children

10/10

Exceptional

30 Mar 2026

Angelo

Super convenient location. About 3-5 minute walk to Earl's Station, so close to Piccadilly line which takes you to many places. It looks like is a retrofitted building into a hotel, so they have an odd configuration. Some rooms are in between floors (no elevator access, for those rooms). The apartments/rooms have all digital keys so simply use codes to get in and access the property (very convenient). If you are not aware of European customs keep in mind that the units do not have an on demand HVAC. Therefore, if you can adapt or do not need cold rooms during springs or fall then you'll be fine. It has laundry in house but tiny machines and only a couple, but they give you detergent for free (need to time it right to gain access to them, only can use them during daytime hours). Internet works fine and the apartments are all modern and decently stocked. In summary, a great pick but keep in mind that you are in Europe and adjust accordingly so you can enjoy your trip. We certainly did.

10/10

Exceptional

28 Mar 2026

Anne

Very happy with this accommodation

10/10

Exceptional

28 Mar 2026

Tracey

The room was clean & all members of staff were really friendly & helpful.
The room was very clean.
It would be good to have a little more coffee & milk.
The A/C was switched off so we couldn’t reduce the over-night room temperature.

10/10

Exceptional

26 Mar 2026

Tesia

Perfect home base for our stay in London. Convenient to the Underground, restaurants, pubs, and shops. The property was well-kept and had everything we needed. Also good value. Would stay here again!

Family_with_children

8/10

Excellent

21 Mar 2026

Pengcheng

Absolutely wonderful location - close to everything!

We had hot water issue on Friday night, which was kind of unfortunate. Otherwise I would have given a 5 rating.

Family

10/10

Exceptional

17 Mar 2026

Nick

Room was a little smaller than I was expecting from seeing the photos online, but otherwise was a great, very clean, comfortable and well equipped room. Would stay again

Family_with_children

10/10

Exceptional

15 Mar 2026

eldwin

The rooms are clean, bedding was clean. The shops are 5mins away with earl court tube station being next to all the shops.

Partner

8/10

Excellent

04 Mar 2026

Erfan

Shops and tube station nearby
Clean room
Damage deposit will be required
If someone walk upstair, you’ll hear noises

10/10

Exceptional

25 Feb 2026

Diane

Great location and facilities

10/10

Exceptional

21 Feb 2026

David

Great apartment and very friendly staff

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Christine

Great location, fast and easy check in. Apartment was very clean and modern, had everything we needed for 1 night stay. Would definitely recommend

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Hyun joo

Everyone was very kind and helpful.
Very clean and organized and roomy.
Will definitely come back!!!!

10/10

Exceptional

04 Feb 2026

Alberto

Very good location. Friendly staff and nice apartment. Free laundry is great addition to the facilities.

Leisure Family

4/10

Poor

26 Jan 2026

James

There are 4 things I enjoyed about this place. The bed was comfy, the pillows were nice, the bathroom had a heated floor and it was a 5 minute walk to Earls Court Underground station.

Now, the bad. No elevator. Noting like having to lug up a 50 pound suitcase and 30 pound back pack up several flights of stairs.

There is no housekeeping. You have to take out yiur own trash. And 4 different occasions when J was sleeping, rhe fire alarms in this place went off in the early morning forcjng the building to evacuate.

Leisure Self

8/10

Excellent

24 Jan 2026

Daryn

Nice room for a decent price. Good amenities

Friends_and_family Family

4/10

Poor

21 Jan 2026

Ashleigh

Unfortunately not a good experience for us. The room is far smaller than the pictures make out and we were given a room on the second floor, with two babies, a whole lot of luggage, and no lift. We asked for help or to change our room, even a smaller one, and were declined. I emailed the property and was disappointed with their response, which seemed to make excuses rather than take responsibility for an unfortunate situation. Would not stay here again, especially with any more than two people

8/10

Excellent

20 Jan 2026

Jeff

I had a wonderful time, at Cleveland Residence. The staff was very accommodating, and really nice

Leisure Self

10/10

Exceptional

17 Jan 2026

Yuri

The location, cleanliness and

10/10

Exceptional

12 Jan 2026

Judith

Great location. Room immaculate. Great check in, lovely staff.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Kimberly

Room was exceptionally clean. Suggestions for future. A full length mirror in the room would be most helpful and appreciated. The bathroom has no space to put toiletries. A shelf of some sort would be nice in order to put the items you use every day. I stayed from December 2 nd thru the 18th. I was a bit disappointed to have a room on the back basically with a view of the alleyway . I would think that a guest who booked a longer stay would perhaps be given a room with a nicer view- perhaps at the front. The fire alarm went off in the middle of the night 3 times during my stay.Once was due to another guest cooking and they had not opened the window. A bit disconcerting.Overall I would stay here again, with that being said, the small room improvements i mentioned above would be great! Staff was helpful.Small refrigerator is a good size and something that is important to me personally. An extra \" regular \" blanket would be great to have in the closet. Thanks!

Leisure Self

10/10

Exceptional

04 Jan 2026

Belle

I had an amazing stay. The only complain is the noise.

8/10

Excellent

04 Jan 2026

Trina

Location is perfect for moving around London. Our room appeared very new and tastefully decorated. Although very small for two people for a week. Very Disappointed with room location and service from the reception desk.
Our Room was separated from rest of accommodation section in a space next to the cleaners. No window other than one out to the hall with a small blind separating us from the cleaners and tons of paint etc. we tried to have a sleep during the day however this proved impossible with the cleaners chatting outside our door.
We had booked this a year in advance for 6 nights. I thought that should have gotten us into a better room than we were given.

Leisure Family

4/10

Poor

02 Jan 2026

Neena

Paper thin walls. Could hear the other guests so loud all night

Leisure Family_with_children

2/10

Poor

01 Jan 2026

Tarek

The worst stay I've ever had in London. So terrible that I videoed the conversations with the management, as I wanted to show that I was ALWAYS calm & respectful & yet this hotel offers ZERO customer service. Every manager just says \"I don’t have authority to make decisions\" & passes the buck to someone who doesn’t exist or will certainly never show up. Very briefly: The bed was broken, yet I had to sleep on it because nobody had the authority to change it. The room was dirty, noisy & THERE IS NO AC! NO AC IN 2025/2026?! When I said the room was very hot, they said \"Open the window.\" To a noisy London street. After no sleep, they called at 9:30am to say we would be moved. I said we'd be back at 1pm to get ready for a party at 2pm. We returned & the room wasn't ready. We needed to get into our existing room to shower/change. They locked us out of that & refused to move us stating that the maids schedule could not be interrupted although we were told we were a priority. They just lied & offered no help. My wife was very upset & so we said we would check out & go somewhere else that moment. Refund us & we'll leave. After yet more \"we don’t have the authority\" & horrible customer service, we were told there would be NO REFUND AT ALL, even if we left that moment. Finally, at 2pm, they said we could have a new room but who would want stay after all that. We left & had to pay for another hotel around the corner. I have all the videos if they try to say this isn’t 100% true.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Michelle

My room was the perfect apartment in London, it had everything I needed for my 10 days, it was close to the underground, in a lovely leafy neighbourhood, quiet and close to supermarkets. I loved being able to prepare and cook my meals in my own kitchen.

Leisure Self

6/10

Pleasant

26 Dec 2025

Amber

Clean room, friendly staff, area is amazing but amenities needs better improvement.

Friends_and_family Friends

10/10

Exceptional

13 Dec 2025

Kenneth

Great stay! We had the mezzanine. The mezzanine room was spotless especially the kitchen utensils. We used the kitchen for making quick breakfasts like eggs, toast etc. Fridge was a great size, pans and induction stove was perfect. The sofa bed comfortable for one person. No setting up of the sofa bed needed, just take the clean sheets and fluffy duvet from a hidden compartment on the end of the bed and sleep. The upstairs bedroom had the queen bed, another tv, a closet, a hotel safe, lamp, nightstand. The bathrooms were clean, modern and roomy. The location was an easy 5-10 minute walk to Earls Court station. Lots of amenities around underground like groceries, restaurants, shops. The residence is walking distance from museums. The staff was friendly and helpful and was always visibly present which was reassuring. We also made use of the free washers and dryers for our 9 day stay. We felt the price was reasonable. Overall great experience. We will be staying here or perhaps their other locations in London when we come back.

Leisure Family

4/10

Poor

06 Dec 2025

David Roy

First night, after 10 hour flight and being up 23 hours (time change etc) room wasn’t ready until last minute of check in. Once in the room and ready for a shower then bed … water was a dribble from sink and shower. While in the shower (fully soaped) water died. Stop flowing at all, none. Maintenance was called and after an hour or so got it back up and running. Shortly after that, it slowed down again to a dribble. Took until next day to get it working again. Was told it was a pump issue. The following day, TV wouldn’t keep clear picture. Discovered it was a bad cable. Staff was nice enough to bring another cable. I changed it myself, problem solved. Bedding, terrible. My teenage son ended up on a small couch which pulls out to a bed (if you can call it that. Plus, it wasn’t made up upon arrival. Had to call staff to come and slide open (not traditional pull out). We had to put sheets and bedding on as well. Main bed, like a lumpy rock. No sleep almost the entire week we were there. Had to keep windows cracked open to to overkill heater with no adjustments. Loud cars, people and general noise all night long. Construction noise started at 5am. Nice area, convenient to stores and tube station. Won’t be staying there again, sorry.

Leisure Family

10/10

Exceptional

06 Dec 2025

Surendranauth

The apartment was very clean and quiet. Great for two people and stocked with dishes, just pickup some groceries at M&S. to buses and the tube ver

10/10

Exceptional

03 Dec 2025

Lorelle

Fantastic location for being able to easily get there from the airport. The tube station is very close and an easy walk. That particular station also has lines going to the major sites. Apartment was very clean (and I am extremely picky). They also have free washers and dryers, which are extremely helpful. The neighborhood is nice and quiet but still has shops and restaurants by the tube station. This is a great place to stay!

10/10

Exceptional

28 Nov 2025

Yauheniya

Lovely place to stay, very clean and comfortable

Leisure Family_with_children

8/10

Excellent

27 Nov 2025

Holly

The Staff were extremely friendly and welcoming, the exterior and interior of the property was well maintained, clean and modern. The room was a lovely size with. The only issue was the noise from other guests above, apart from this we had a very comfortable stay.

Leisure Family

6/10

Pleasant

20 Nov 2025

Alison

Overall the stay was okay, good location. We arrived early at 2pm so left our bags at the property. When we came back later that evening the night staff tried to charge us an additional damage waiver that was more than we paid for the whole stay before allowing us into our apartment. We refused to pay this as it’s not specified in the booking information. We did have to argue the point before the member of staff relented. Once we got into the apartment it was clean. However the tv remote was missing which we found under the bed and the bedside lamp wasn’t anywhere near a plug. The member of staff brought an extension lead. The discussion about the damage waiver left us feeling disappointed.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Lance

Clean, welcoming and helpful staff.

8/10

Excellent

05 Nov 2025

Lang

Good location. Noise insulation between apartments is poor and our apartment was not ready on time. But other than that, we enjoyed the location, apartment kitchen and free laundry. We look forward to returning next time we're in London. Thank you.

10/10

Exceptional

24 Oct 2025

Birgit

We really enjoyed our stay. Wouldn’t change a thing!

Leisure Partner

4/10

Poor

17 Oct 2025

Nada

This is my first time staying at the property but not my first time staying in the area. I was first put into a ground floor room with a window open on a built up back area. I asked to move because the advertising picture on Expedia clearly showed an open view. I was then moved to a 3rd floor studio that is hardly big enough for a room. This studio apartment was also poorly cleaned unlike the first apartment I was given. The window also opened on a restricted view which was problematic for me given my initial concern. The studio apartment was so poorly cleaned that the floor was sticky, there were nail clipping in the bathroom sink and pubic hairs on the bed sheet. I was totally put off by the experience. My complaint to Expedia also resulted in little action. I am half-minded to quit the App over it.

Business Self

6/10

Pleasant

04 Oct 2025

Steve

The arrival was terrible. Waited far too long and then room door code wouldn’t work. Became stressful as the experience made me late for an appointment

Business

10/10

Exceptional

15 Sep 2025

SUE

Great place to stay highly recommend

The room was very clean and just the right size for the three of us my husband I stayed in the bedroom and my sister-in-law stayed on the couch folded out into a bed. We stayed for 4 days - My only suggestion is for them to leave an extra trash bag in the where they have the dish detergent, we had a wonderful time - we book it again if we ever traveled in this area from the USA

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Rajiv

Excellent location, clean apartment

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Collin

The property was really well located, and the management were great. The biggest issue with the property is there are a lot of units and the walls are not well insulated so we could hear noises from neighbours at all hours.

Leisure Family

10/10

Exceptional

19 Jul 2025

John

This is quite a modern facility. 3 minutes walk to Earls Court Station. Earls Court station can be directly accessed from Terminal 3 at Heathrow and costs about $8 Aud or £4 each way

Near the apartmenta local M&S express store for food but there is s major Tesco supermarket 8 minutes away in Warrick Road The apartment was spotless and there is enough cooking utensils only missing was some tongs.

The apartment is roomy and lots of light. The room has a very good refrigerator and a small but very efficient freezer.

The apartment was fairly quiey production despite a construction site close by.

About Special mention to staff. We arrived early in the morning before the normal check in time and were exhausted. Although the cleaning staff had not started, they arranged to expedite the cleaning of the room as soon as possible and we got into the room 3 hours before normal. After 24 hours in the air their coursity was well appreciated

Leisure Partner

10/10

Exceptional

14 Jul 2025

David

Venue for three.

Superb mezzanine which fitted three adults perfectly, which is a difficult thing to do in a world which favours even numbered groups.
Fantastic utilisation of space, including a small hob, fridge and microwave oven.
A quiet area close to Earl’s Court tube.
Felt safe.
Powerful shower as well.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Lisa

Convenient to Earl’s Court station. Comfortable room, has laundry machines available which came in handy. Only downside was the quality of the bedding and towels.

Leisure Family

10/10

Exceptional

10 Jul 2025

Sally

Lovely, quiet neighborhood. Easy walk to the tube. Nice, clean room with modern sensibility. Good grocery stores nearby. Great helpful staff!

Leisure Family

10/10

Exceptional

10 Jul 2025

Arash

The study of flat very clean and new thanks for team

Business_and_leisure

10/10

Exceptional

17 Jun 2025

Marie

The apartment was very posh, clean and conveniently located near the Tube, shops and bakeries. The space was perfect for a family of 3. The only complaint we had was the noise. We stayed in the mezzanine, next to the lift and we could hear it at night.

Leisure Family

8/10

Excellent

08 Jun 2025

Brandy

Very clean and conveniently located between to tube station within 10 minutes walking distance. Quite and safe. One point off for extremely small shower. We booked the mezzanine to room based off of the online photos showing a rectangular shower; however, we got a TINY square corner shower that was difficult to use. Other than the shower, I would recommend staying here. Very easy check-in and checkout process.

Leisure Family

10/10

Exceptional

31 May 2025

Nancy

Excellent customer service - the residence was clean and well maintained.

Leisure Family

8/10

Excellent

10 May 2025

Marion

good clean adequate property. VERY small studio flat for 2, bed was smaller than an American queen but a little bigger than an American double bed. Kitchen was basic, with a couple of instant coffees and tea, a stovetop, microwave and small fridge. Bed was reasonably comfortable and unit was very clean. Area was extremely walkable and convenient to underground, restaurants, and grocery shopping. Quiet area for a good nights sleep.

Leisure Partner

6/10

Pleasant

08 May 2025

Denver

Close to the tube, quiet and safe neighborhood

Leisure Family