Name: K Hotel - Kensington
Address: Courtfield Gardens, 131 - 137 Cromwell Rd, London, SW7 4DU, GB

10/10

Exceptional

18 Jul 2026

Michael

The perfect small hotel. Clean, cheerful, helpful.

Self

10/10

Exceptional

15 Jul 2026

Linda

2nd stay here and would happily stay again

Family

10/10

Exceptional

07 Jul 2026

Eric

Great air conditioning, welcoming staff and good breakfast option.

Friends_and_family Friends

4/10

Poor

04 Jul 2026

Daniel

I booked this location due to the location. I reserved and paid for a room with twin beds. They gave me a family room in the basement that was dirty and the window overlooked a moldy stairway. The room reeked of mold and when I asked if something could be done, it was a flat no. No assistance, no concern, only terrible service.

Family_with_children

8/10

Excellent

03 Jul 2026

Angela

Great location for museums and Royal Albert Hall. Very helpful staff.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Glenys

The room although small was perfectly adequate and comfortable for 1 night. Quite a warm room but didn’t mess with the AC. Bathroom/shower was good. Breakfast room was small with a decent choice including hot food. Reception staff were friendly and efficient helping with online checkin. I would stay again, lovely location 4 mins walk from Gloucester tube station.

Partner

10/10

Exceptional

28 Jun 2026

Chloe

Very welcoming hotel. Would stay again.

Partner

6/10

Pleasant

25 Jun 2026

Kathryn

Arrived at the start of the heatwave! Receptionist very helpful when I asked to drop off my bag before check in which went smoothly when I got back a few hours later. Room..allocated basement room, now, usually it would've been a deal breaker, not a fan but courtyard side so thought it would be quieter than facing Cronwell Rd so went with it. Nice enough, bit tatty around edges but comfy bed & smart bathroom. When you walk in the smell wasn't pleasant in there tbh..not sure what that was about but the air con was such a wonder I tried to get used to it & sprayed nice things to help! Free machine coffee & pastries available to guests during the afternoon which I thought was a good touch. The lift..they need to sort smell in there oh m'days! Took the stairs to avoid it, that bad! Overall, handy location, good reception & I'd probably stay again for the value

Self

6/10

Pleasant

22 Jun 2026

Stephen

A functional hotel, ideally located, and great for a few nights. The location though is directly on the Cromwell Road. It is very noisy if you stay at the front of the hotel.

Self

4/10

Poor

15 Jun 2026

Jamile

Unfortunately, my stay was not what I expected.

When I arrived, I was initially given a basement room, even though there were rooms available on the 5th floor. After a lengthy discussion, the hotel eventually moved us to a room on the 5th floor.

The room was not as clean as it should have been, as there were visible hairs on the carpet.

Another issue was the excessive noise from the room next door. Throughout the night, there were different men coming and going, along with very loud intimate activity that made it difficult to sleep. The following day, the guest next door was also speaking loudly on the phone and laughing for extended periods.

Overall, I had a very unpleasant experience. Due to the cleanliness issues and the lack of a peaceful environment, I would not recommend this hotel and would not stay here again.

Partner

10/10

Exceptional

06 Jun 2026

Wendy

Was a gift for a family friend. They thoroughly enjoyed their stay and had a great time.

Friends

8/10

Excellent

03 Jun 2026

Andrew

Had a very good stay at the hotel

8/10

Excellent

02 Jun 2026

Sandra

Only used the hotel to sleep in
Really appreciated the air conditioning

Partner

8/10

Excellent

01 Jun 2026

Matilda

Good value for London, simple but clean and good location.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Steve

Fantastic location within walking distance of a lot of restaurants and pubs and the underground very clean very helpful and friendly staff I’d definitely stay again

Business

4/10

Poor

20 May 2026

Fraser

Definitely not worth the price

Self

8/10

Excellent

18 May 2026

Cathy-Ann

Clean, calm, good emplacement

Friends

8/10

Excellent

17 May 2026

Steven

Great value mid-tier hotel in Kensington area of central London. Had a clean, spacious room; bit of road noise but to be expected in London. Really helpful front of house staff and good value buffet breakfast. Convenient for Hyde Park, the museums, and Knightsbridge (Harrods). Underground station a few minutes walk away too. Would stay again if looking for this part of the city.

Friends_and_family Friends

8/10

Excellent

14 May 2026

Helen

Clean,comfortable, great location

Friends_and_family Family

2/10

Poor

10 May 2026

Arlene

Great location, close to Hyde Park. Lovely clean room.

6/10

Pleasant

06 May 2026

Asha

Rooms are very small and washrooms are very tiny to move around in.
It’s small for a family of 4.

Family

6/10

Pleasant

06 May 2026

Llewis

Tiny rooms but not expensive. You pay for what you get.

10/10

Exceptional

05 May 2026

Matthew

a

Self

10/10

Exceptional

05 May 2026

Jack

Clean room, lovely location extremely happy with stay

Partner

8/10

Excellent

23 Apr 2026

Yunus

Great location

8/10

Excellent

23 Apr 2026

Alan

Air con good the room was small but had everything I needed

Self

8/10

Excellent

23 Apr 2026

Christine

Staying for one night going to Royal Albert Hall for a concert. Pleasant staff, clean room, that's all I needed.

Partner

8/10

Excellent

19 Apr 2026

Bethany

Room was clean, great location and very friendly and helpful staff. Good breakfast and room good for a couple of nights in London. Only negative comment relates to the room being quite hot and the bathroom needing a bit of tlc. However, everything was clean and functional. Would stay again and recommend.

Partner

4/10

Poor

16 Apr 2026

Misty

Pros:

Air condition is excellent

They had a room available and let us check in early

Cons:

The bathrooms are visibly moldy, so much so that I felt sick the entire time I was there and my son's skin condition flared up.

We switched rooms and they said they'd inspected the new one for mold... but the ceiling in the bathroom was speckled in mold and the floors and shower were also very gross.

If you have any issues with mold, proceed with extreme caution. It's one of the moldiest hotels I've stayed in.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Felix

Clean room, room service every day. Nice shower with heated mirror. Quick & easy check in, polite staff.
Only recommendation is if you’re there for over 2 night ask for a room on ground floor or above. We were on lower ground but still had abit of daylight in the room

Family

10/10

Exceptional

10 Apr 2026

Joanna

Room was very clean. All staff were very friendly and the hot/cold buffet breakfast was lovely. Will definitely be coming back!

Family

10/10

Exceptional

06 Apr 2026

Glen

I have used the K Hotel before, located a few minutes walk from the Gloucester Road Underground.

Booked here as this is a pleasant 15-minute brisk walk to the iconic Royal Albert Hall.

The rooms always look immaculate, this was double room, on the 4th Floor, spacious and modern lighting, the room has drinks station to make tea/coffee, a safe and spacious hanging, the bathroom is always warm thank to the heated towel rail, with large shower, that has rainfall and handheld modes.

Locally there are a number of restaurants and amenities, as well

with a great range of shops only minutes away.

Self

6/10

Pleasant

31 Mar 2026

Mohammad

The hotel is centrally located in South Kensington. The hotel is a few blocks away from the metro station and only a few stops away from all the major attractions. Also, there are plenty of shopping and dinning options nearby.

Unfortunately, the location of this hotel is the only good thing about it. The hotel is rundown and in desperate need of a remodel. My room smelled like cigarettes mixed with air freshener. The towels felt like sandpaper and so did the toilet paper. The room was cleaned every day so that was nice. But overall, there aren't many good things I could say about this hotel.

Self

8/10

Excellent

24 Mar 2026

Mary

Great location and very fast walk to underground

10/10

Exceptional

17 Mar 2026

Alexandra

I was concerned reading previous reviews however we were totally delighted with our stay. The value for money, how close we were to everything,tubes etc brilliant, yes the room was smallish however we were in it only a short time. Late at night and away first thing in London all day for 3 days. How they managed to tidy our room after we left was amazing as 4 females we really had a lot of stuff to step through to tidy, fresh towels daily. I would recommend

8/10

Excellent

18 Feb 2026

Sinead

Rooms were clean and bathrooms were gorgeous and recently renovated.

Breakfast is very poor. Basic cereals, only almond and soya milk available for dairy intolerant guests. Turkey rashers and chicken sausages only. Cold mushrooms and average hash browns. Tea and coffee out of a machine. There is a selection of baked goods but the hot food counter is very lacking. Breakfast is not substantial enough to satisfy hunger.

Stag were lovely and very obliging.

Hotel in great location and very near tube station.

Family_with_children

6/10

Pleasant

17 Feb 2026

Emma

The room was far too warm, even with the window open it was uncomfortably warm. The bed was a little uncomfortable too, the mattress was too soft which meant I kept slipping off the edge in the night. The staff were friendly and welcoming though and the hotel is in a great location with many local amenities.

Partner

10/10

Exceptional

16 Feb 2026

Gareth

This hotel is great. The staff on reception were friendly and the check in process was so easy.
The room was spotlessly clean and modern. Rooms are soundproofed and have black out blinds, so sleep was great.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Sammi

The room was clean and tidy, the staff were really kind and wanted to help as much as possible.
The road is quite loud outside so the addition of air con so i could be cool without opening the window was much e-welcomed.

Business

6/10

Pleasant

25 Jan 2026

Kirankumar

Good breakfast

Leisure Family

10/10

Exceptional

24 Jan 2026

Willian Jose

Great! Clean, well maintained, good price and breakfast was simple but well done. Location is perfect.

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Tracy

Nice hotel - room was great. Clean and spacious however as my room was facing Cromwell road - and the window didn’t have any black out curtains it was a bit noisy!

Business

8/10

Excellent

06 Jan 2026

Waseem

Small rooms

Leisure Family

10/10

Exceptional

04 Jan 2026

Wayne

Staff very friendly could not be more helpful. Hotel was
Spotless the room was spacious and we got a free upgrade on our arrival. Definitely worth the stay and would book again

Partner

10/10

Exceptional

29 Dec 2025

Amy

Excellent room, location and great value for money

6/10

Pleasant

28 Dec 2025

mica

.

Friends_and_family Friends

8/10

Excellent

25 Dec 2025

Jocelyn

Clean room.

Leisure Family

8/10

Excellent

25 Dec 2025

Daniel

Room was very clean and was meeting/exceeding of expectations with a really classic london view with an opening window! Check in was incredibly efficient if done online as I had done but was inconvenient for people who hadn’t and were causing a queue so would recommend you follow their advice! Good facilities and very attractive area close to gloucester road and south kensington station etc. Would recommend

Leisure Partner

10/10

Exceptional

19 Dec 2025

Glen

The room was immaculate on arrival and fresh, the shower and facilities clean and all perfect. All staff I interacted with polite and professional. The bed was comfy and afforded a great nights sleep.

Self

8/10

Excellent

17 Dec 2025

teresa

Helpful reception staff

Partner

10/10

Exceptional

15 Dec 2025

Kuljinder

Very good 🙏😇

Leisure Family

10/10

Exceptional

14 Dec 2025

Pauline

Very clean and staff was friendly

Leisure Family

10/10

Exceptional

12 Dec 2025

Luke

Nice room. Clean. Good Staff. Good Location

Friends_and_family Friends

8/10

Excellent

11 Dec 2025

Jac

Very reasonable price.

Leisure Partner

4/10

Poor

10 Dec 2025

Michael

Room very basic, light switch next to bed didn’t work. Breakfast was terrible.

Business

10/10

Exceptional

05 Dec 2025

Joanne

This was the perfect hotel in the perfect location. Could not have been happier. Such good value for money.

Business_and_leisure Partner

4/10

Poor

04 Dec 2025

Peter

Last minute Cyber Monday booking for a concert trip. Happened to check in shortly after check in opened. The allocated room was ground floor road facing, which I thought 'ah well, bad luck'. We later visited the bathroom and found it to be an accessible room. At that stage we needed to leave and didn't raise with reception. In any event I find rasing an issue quite stressful But the room was not as expected. Raised the matter with reception at the next useful opportunity. Fair to say that we didnt reach a common understanding: me saying it's not a room that I expected, them saying it's a double room allocated as available (which I get), me saying it warranted a fuller explanation at check in, them not seeing that being relevant as the website photo is just an example and that our room is comparable, me saying it's a modified room, and not as expected, and not at all like the photo, them saying should have raised at the time, me saying that it's not easy when you are looking for a relaxed start to your trip. I got the impression that the onus on me was to complain at the outset. In which case it is my conclusion that I should be, which isn't a way I wish to be expected to behave. I remain disappointed with the visit, and wasn't offered any further redress/discussion. My fault it seems. It's difficult to reject a room and then potentially be left without accomodation, all within a very short time period. I didn't feel looked after. I

Partner

8/10

Excellent

30 Nov 2025

Louise

Clean modern room. Great location for us. Walking distance to The Royal Albert Hall

10/10

Exceptional

27 Nov 2025

Jack

The staff cleaning the room mid stay and refreshing all towels and tea and coffee facilities.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Susan

Excellent service and room

Business_and_leisure Self

10/10

Exceptional

22 Nov 2025

Susan

Great room and front desk staff

10/10

Exceptional

17 Nov 2025

Dave

Modern, clean, well equipped, good location.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Nicholas

Friendly staff, good location

10/10

Exceptional

12 Nov 2025

LINDY

Clean room, accomadting staff.
Thank u

Leisure Friends

10/10

Exceptional

10 Nov 2025

stephen

Got given room 316 very clean at front of hotel it is on the main road so very noisy until about 3 in the morning construction work going on at hotel on opposite side. Breakfast has cereals toast cakes and hot fried tomatoes scrambled eggs chicken sausages turkish bacon hash browns mushrooms you can ask for a poached or fried egg also machine for making coffee and hot chocalate. Staff were very friendly change of clean towels and bedding even though only there for 2 nights would recommend as a good point for visiting the west side of london within walking distance of nat hist museum and science museum. Would recommend maybe 1 or 2 chairs in room as only bed to sit on apart from that a very pleasant stay

Leisure Partner

10/10

Exceptional

07 Nov 2025

Gustavo

Great room!!

8/10

Excellent

28 Oct 2025

Sarah

Room was clean and comfortable although a little hot. Staff were friendly but breakfast was not worth £14.95 each. Only halal chicken sausages and turkey rashers on offer and rest of food was not very warm. No diary alternatives offered.

Partner

10/10

Exceptional

22 Oct 2025

V

Room 108 the mattress desperately needs changing! Virtually no springs left on one side where large people have sat.
Otherwise good value hotel for a short break.

10/10

Exceptional

17 Oct 2025

Emmaline

Great location near the Royal Albert Hall and the museums at South Kensington. Good amenities for the price. Modern, clean and very convenient.

Partner

2/10

Poor

17 Oct 2025

Darren

I found that noise from the traffic really loud it sound like the windows are open but they are shut, it sounds like a lot of people who was staying there had similar experiences. This hotel needs double glazing or triple glazing.
I booked for two nights but with hardly any sleep We left next morning and found a quieter hotel

Leisure Partner

8/10

Excellent

08 Oct 2025

Margaret

The rooms were small but clean and well equipped. The staff on the whole looked after us well. The shops and dining were easily accessible and transport was convenient, also easy to walk around

Leisure Partner

10/10

Exceptional

08 Oct 2025

Margaret

The rooms were clean and well appointed. The staff were hospitable, some went above and beyond. The shops, laundromat, dining and transport were all accessible.

Leisure Family

8/10

Excellent

08 Oct 2025

Peter

Great location for the tube, less than 10 minutes walk from Gloucester Road. Handy Waitrose just beside the tube, some fast food outlets and bars too.
Room was tiny, only a double bed and room to shuffle around it. Fresh towels left during our 2 night stay and basic toiletries provided.
Kettle in room with tea, coffee and biscuits.
We didn't book breakfast so can't comment. We did leave luggage on our last morning and it was stored securely until we collected it before heading for our train.

Partner

2/10

Poor

08 Oct 2025

Danielle

BED BUGS & STAINED SHEETS:
Unfortunately I cannot recommend this hotel as there were bed bugs in my room, specifically on the bed and curtains. After multiple conversations with the hotel staff they swapped my room, which took around an hour and I ended up getting to sleep at 02:30.
I am covered in bites on my legs and will have to quarantine my belongings to ensure the bed bugs do not enter my home.
There were also stains and hair on the sheets.
I was not issued an apology and had to insist on a new room.
For the price and the cleanliness there a better hotels available. The area around the hotel however is very convenient.

Leisure Self

8/10

Excellent

07 Oct 2025

UZODINMA

Yes nearby shops and the air quality was excellent

Partner

8/10

Excellent

06 Oct 2025

Nicola

Location of the hotel was great - only about a 5 minute walk to Gloucester station which made it super handy to get around London. We booked a double room for 7 days and it was very spacious (might have got lucky with this) and clean. The only thing I would say is because it was an old building, sound from the corridor and people walking down nearby stairs could be heard. Overall a fantastic spot for a great price and would go back.

8/10

Excellent

02 Oct 2025

Patricia

It’s a little budget feeling

Business

10/10

Exceptional

01 Oct 2025

Delfina

Very well!! Good location and very confortable

Partner

6/10

Pleasant

30 Sep 2025

Mark

Mattress very uncomfortable
No frig in room
Breakfast poor quality; little variety
Great supermarkets nearby
Good transportation options
Pleasant and friendly staff

Leisure Self

8/10

Excellent

30 Sep 2025

Seim

Area is very central with buses around and Gloucester tube station 500meters away. Room was very clean, though small. Good coffee machine, friendly staff. Will come back to it.

10/10

Exceptional

20 Sep 2025

John

Clean and professional. Easy transportation from ST Pacras train station and even LCY airport. Close by Piccadilly line so traveling popular areas were so easy. Even walkable to Kensington palace and Hyde park areas. We were able to visit science and dinosaur museum which was our favourite at the first day by walking. 20-30 mins to other locations like London eye and Big Ben.

Leisure Partner

2/10

Poor

20 Sep 2025

Kelly

Teeny tiny room that I could just not tolerate. Checked out immediately and went to a better hotel down the street though I lost a lot of money. Worth it.

Leisure Self

10/10

Exceptional

14 Aug 2025

Mohsen

Every thing was perfect

Leisure

6/10

Pleasant

13 Aug 2025

Verified traveler

Hmmm

It was a surprise when they first tried to put us in a room in the basement - without windows. I got moved to another basement room. The staff was friendly - it wasn’t their fault. I would not have stayed had a known id be out subterranean. Felt like a dungeon.

Partner

2/10

Poor

13 Aug 2025

Verified traveler

My client was given a coeroom to stay in

Business

6/10

Pleasant

04 Aug 2025

Jelena

Not a place I would go back to

There was a blood stain on the bed
Room was dirty
No sound proofing
Space very small

Partner

8/10

Excellent

03 Aug 2025

Héctor

Very good option

Leisure Family

6/10

Pleasant

02 Aug 2025

Sonali

Pros:Nice staff and location
Cons: Very small and cramped rooms and noisy as on a busy street.

Leisure Family

10/10

Exceptional

29 Jul 2025

Azad

Comfortable stay, clean room, great staff

Self

4/10

Poor

28 Jul 2025

Matthew

Hotel rooms are exceptionally small. No room for suitcases. There are basement rooms with no windows. Rooms weren’t very clean. Blood stain on fresh towels. Dust. Broken shower door.
Great location. Near underground.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Mario Andre

,

Leisure Self

10/10

Exceptional

17 Jul 2025

Katherine

Perfect!

Perfect for our visit to London. Great location, lots of space in the room, quiet and comfortable.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Mary

The staff was amazing! The rooms were spacious (especially by Londo’s standards) and clean. Such a delightful spot in a great location close to the Tube. Highly recommend.

Leisure

4/10

Poor

06 Jul 2025

Joy

Good location + proximity to tube station. However, staff is condescending and rude.

Many rooms are also equipped with \"open showers\" with no shower doors so water floods the bathroom while showering. Would not stay again, but the attitude of the staff demonstrates they are used to one-time travelers only.

Leisure Family

10/10

Exceptional

05 Jul 2025

Charlotte

The rooms were perfectly fine and gave us a good resting place. The property is very well located, a short walk from an underground station on the circle and district lines. We could also easily walk to Hyde Park, the Victoria and Albert Museum, and the Royal Albert Music Hall. This was what we really valued about this hotel. The staff were lovely and very helpful. We did not breakfast in the hotel, so I can’t speak to that experience. All in all, this was a perfect hotel for the location and comfort we needed.

Leisure

10/10

Exceptional

02 Jul 2025

Maria

Very clean. Small but great. Great neigborhood, super markets near by a Tube Station around the corner.

Family

8/10

Excellent

02 Jul 2025

Carol

Noticed lots of street and traffic noises in this basement room but good light from large windows. Room size was ample for one double bed but only had a stool, no chair. Staff very personable and helpful loaning me an adapter for charging my electronics. Great walkable location for tube, Waitrose and many eateries.

Self

8/10

Excellent

02 Jul 2025

David

We only stayed for one night. For London, it was good value for money. Breakfast was above expectations. Staff was friendly.

Leisure Family

10/10

Exceptional

19 Jun 2025

David

Good location, aut conditioning was good. Rooms small, would be good to have black out curtains