Name: Kensington Prime Hotel
Address: 7 Russell Road, Londres, W148JA, GB

8/10

Excellent

24 Jul 2026

Stephane

Personnel accueillant
Chambre très propre
Petit déjeuner bon sans trop de variété

8/10

Excellent

23 Jul 2026

margareth

Everything ok except shower. Needs a glass barrier

8/10

Excellent

20 Jul 2026

S

A real mixed bag. Check in was seamless with really helpful friendly staff. On first impressions, the room, though fairly small, was well equipped and very clean. Beds very comfortable with nice bedding. Air con worked well. The bathroom was disappointing, adequate at first glance, but only a shower curtain as it was so tiny so water everywhere after showering. We were in the basement so a bit of concern about noise as breakfast room next door, but surprisingly quiet. Breakfast is complementary and included in the price,but was very disappointing. Sausage, fried and scrambled egg all cold and overcooked (no bacon), beans and mushrooms ran out and not replaced while we ate. Very basic continental with poor quality products. Fruit choice was an apple! I would probably have complained if we'd paid for it. Overall, I actually would stay again for an overnight only as the sleep quality was really good and it was reasonable vale for money in London.

Friends

8/10

Excellent

18 Jul 2026

Maryanne

Room was small but comfortable. The shower didn’t work properly. Breakfast was great.

Partner

8/10

Excellent

16 Jul 2026

Victoria

The only issue we had was working the lights in the room and the door making a noise every time someone walked past
Overall it was a nice sized room and the bed was comfortable

Partner

10/10

Exceptional

13 Jul 2026

Julie

Lovely Hotel, amazing room, very friendly staff and very nice breakfast, will definitely return!!

Partner

10/10

Exceptional

11 Jul 2026

James

Recently renovated with aircon and fridge. Staff were helpful with great breakfast

Partner

8/10

Excellent

11 Jul 2026

Karen

Good location and great staff

Partner

10/10

Exceptional

10 Jul 2026

Libby

Lovely location (perect for Olympia), excellent aircon and comfy bed.
The reception staff were so friendly and helpful - they couldn't have done more for me, especially Anastasia. I had an issue with the rattling door on room B3, which woke me up in the early hours and kept me awake. Anastasia managed to change my room over for the 2nd night. I would happily stay again.

Self

10/10

Exceptional

04 Jul 2026

James

Best hotel we have stayed in London excellent air con lovely building nice and quiet area really modern comfy bed and pillows room spotless breakfast excellent in nice room plenty of choice ten out of ten all round lovely staff

Partner

8/10

Excellent

03 Jul 2026

Lord Darrell

Great location for Olympia, cosy and air conditioned, perfect for a short stay

Self

8/10

Excellent

02 Jul 2026

Rebecca

Nice sized room. Good shower. Very quiet. Very good location with excellent transport links.

Family

8/10

Excellent

24 Jun 2026

Marc

Welcoming and helpful staff with a quality feel to the hotel. It was minutes away from the Olympia exhibition centre which is why I stayed. Recommended.

Self

10/10

Exceptional

22 Jun 2026

Marilyn

The room was very clean, great size bed, great air conditioning , yummy breakfast! Just needed to clean the cobwebs off the out door table and chairs! Staff was very good! Surprised it was a basement suite but everything was great!

Partner

8/10

Excellent

22 Jun 2026

Elaine Diane

Interesting little hotel ... converted row house. Only stayed one night. Tiny room, but with a number of features ... little kitchen area, little work or makeup area, small clean bathroom, effective A/C, comfortable bed. The quality of the free breakfast was quite low, despite having some variety. (\"You get what you pay for\" came to mind.) Overall, we found it was fine for an economical overnight stay on our way to Heathrow.

Partner

10/10

Exceptional

19 Jun 2026

Joan

Quiet location, spacious and lots of storage. Very courteous staff and full breakfast. Pleasant 10-15 minute walk to 3 underground stations, groceries, etc.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Zuhdi

Good location
Clean, well maintained
Helpful staff

Self

8/10

Excellent

16 Jun 2026

karen

Hotel and room are nice. Bed and pillows very comfortable. Room very small and shower was poor. Goods location and nice breakfast.

Partner

10/10

Exceptional

14 Jun 2026

Diane

Booked 3 double rooms all clean and tidy. The only complaint was the ground floor basement room was next to the kitchen and very noisy at breakfast time with no window or view! Make sure you dont get this one! Breakfast was lovely though. 😁

Family

8/10

Excellent

09 Jun 2026

Joe

Breakfast was good Staff are helpful a/c was just ok

Partner

6/10

Pleasant

05 Jun 2026

Ariel

Altogether the whole hotel is impressive. The only thing that concerns me was the drapes in my room. I am very sensitive to dust and smell....the drapes in my room smells dusty and it smells like it has not been washed/changed. I ended up sneezing furiously and thank God I brought with me my antihistamine tablets.

Ariel

Self

10/10

Exceptional

03 Jun 2026

Reima Ana

A lovely gem of a find in Kensington, with helpful staff and a superb location.

Partner

10/10

Exceptional

02 Jun 2026

Dawid

Perfect location, well maintained room and good breakfast

Partner

8/10

Excellent

30 May 2026

Manohar

Nice hotel. Too far from underground station. Do not use Olympia, it’s unreliable. Room was far too small. One double bed and that’s it. Dry right to walk around it. TV had only two working channels. Overhead shower did not work. Shower water went everywhere due to the ill thought out design of the shower. No safe in the room for valuables. Breakfast was extensive and delicious. No orange juice!! Good VFM for a west end hotel. Quite location. Just be ready for a mile hike from Kensington High Street tube station.

Partner

10/10

Exceptional

30 May 2026

milvin

Everything was great 👍

Partner

8/10

Excellent

20 May 2026

Bob

Really nice room, friendly staff, the door rattled quite a lot and the TV didn't work

8/10

Excellent

15 May 2026

David

Breakfast was limited but ok

Partner

10/10

Exceptional

13 May 2026

Nathan

Thoroughly enjoyed our stay at Kensington prime a very enjoyable boutique hotel in a great location near Olympia station could get around from there to anywhere. We enjoyed comfy beds and great designs of the room and interior that made it feel homey. Staff was friendly and helpful. We didn’t take advantage of the breakfast or other activities but seemed like there was everything available. Our only feedback was lack of a proper shower curtain but that’s minor! You will enjoy staying here.

Partner

4/10

Poor

11 May 2026

John

Overall disapponted considering it was a higher price than we typically pay. Much smaller than we thought it would be, small room and toilet seat becoming loose and a bit dirty. Our fridge was also not cool despite being turned on. Our main disappointment was breakfast. We arrived within the cut off time but had a very limited selection such as one sausage and two scrambled fried eggs which weren't replaced. Very limited fruit and cereal selection too. A member of staff came to our table to bring out more scrambled eggs as the others had become slightly discolored which put off my partner. However she only brought out a plate for me. My partner then asked for more for her too to a different member of staff, who seemed confused why she was asking. It then looked like a small argument broke out between them in the garden area.

Partner

10/10

Exceptional

05 May 2026

Teresa

Clean room. Helpful friendly staff.
Breakfast was ok there was a few different choices.

Partner

8/10

Excellent

29 Apr 2026

Huw

Nice small hotel in a quiet suberb, a 15 min walk from nearest tube station. Room was small but well appointed inc nice touch of free water bottles. Decent breakfast and helpful staff.

Partner

10/10

Exceptional

26 Apr 2026

Roberta

The staff was still nice and helpful. The breakfast was just enough to get your day stated. The room service they offer was bad, food was cool although a lot, and they substituted our desserts, so very disappointing. I did realize the day after we checked out I had left my medical boot in the closet. Attempts to get in touch with the hotel regarding this has been disappointing, no answers or responses via email or text

Partner

10/10

Exceptional

21 Apr 2026

Verified traveler

Stayed for one night in the standard double, small but cosy. Very clean room, the staff were friendly and the breakfast was a great addition. Would recommend and stay again!

Partner

10/10

Exceptional

18 Apr 2026

Jason

Amazing hotel with excellent staff , very quiet rooms at night and very clean.

Excellent selection of breakfast
Comfy bed and pillows

Partner

8/10

Excellent

18 Apr 2026

Veronica

We found the hotel spotlessly clean. The decor is very nice & tasteful. Even though the rooms are very small it catered well to one’s needs. It is conveniently situated in a nice quiet area of Kensington, The staff we met were very friendly & helpful. Definately worth a second visit when next in London.

Partner

10/10

Exceptional

04 Apr 2026

Bibi

Beautiful lhotel, perfect for couples.
Modern room and facilites, beds were very comfortable with memory foam pillows.
For the price, it was a steal.

Partner

10/10

Exceptional

29 Mar 2026

Kelly

Very helpful staff

Friends_and_family Friends

8/10

Excellent

12 Mar 2026

Jessica

Hotel was great, a little far from the city but everything great:)

Partner

8/10

Excellent

21 Feb 2026

Paul

Very clean room and fairly modern, a good breakfast with enough to satisfy any travelker

Partner

6/10

Pleasant

03 Feb 2026

Jenny

The room was slightly rundown. The key-safe didn't work. Rain shower head needs to be descaled. Bed not comfortable.

Partner

8/10

Excellent

25 Jan 2026

Bettina

Stayed here before for a solo trip so booked it again for this trip. Was still good overall but noticed how the showers was so difficult to keep water out of the stall even with the curtains (my previous room didn’t have it). Customer service is okay. I didn’t really need much so that’s not too much of a worry. But I did notice that staff usually just seems unapproachable or just bored so it’s a good thing I didn’t have to really ask or request for anything else.

Partner

6/10

Pleasant

26 Dec 2025

Kerrie

This is a very small hotel, not what the pictures portray. The room was a good size but the heating didn’t work, so we were very cold. Breakfast was ok and had a good choice. Staff were friendly and courteous. Overall it was ok with great access to a tube station very nearby.

Leisure Family

8/10

Excellent

21 Dec 2025

Chloe

Location is great with one station across the road and 3 others around 20mins walk away. Hotel reception staff were polite and friendly. Breakfast was a bonus and had a good variety. Our room was clean, well equipped and quiet. Would return.

Partner

10/10

Exceptional

05 Dec 2025

Michael

Staff friendly great room spotlessly clean, good choice for breakfast. Would definitely stay again.

10/10

Exceptional

05 Dec 2025

Kristyn

Clean rooms, nice amenities.

Leisure Family

8/10

Excellent

26 Nov 2025

Karen

The room was clean but very, very small. The staff was outstanding and breakfast was great. The only reason for the 4/5 stars is due to the extremely small room.

Leisure Family

8/10

Excellent

24 Nov 2025

Gareth

The bed and pillows made for a very comfortable stay. The room was very clean and quiet.

Business

10/10

Exceptional

19 Nov 2025

Pat

Great people, and wonderful breakfast

Leisure Partner

10/10

Exceptional

08 Nov 2025

Fox

Excellent place to stay: comfy beds, good ac/heat, great breakfast, and just a walk away from major transport.

Leisure Self

10/10

Exceptional

30 Oct 2025

Steven

The staff were fantastic and went out of their way to help with an Uber into town

Partner

8/10

Excellent

23 Oct 2025

Wendy

Short stay to visit Royal Albert Hall. Small room but clean and friendly. Breakfast was a lovely bonus. Great location.

Partner

8/10

Excellent

17 Oct 2025

Silvia

Breakfast was buffet style in the greenhouse area which was nice. They had a good variety of foods available. Even though they had the same food every day they had a nice variety so you could have something different each day.

Partner

10/10

Exceptional

16 Oct 2025

Suzanne

Felt like home away from home. Staff are helpful & very friendly. Loved the location.

Leisure Partner

8/10

Excellent

16 Oct 2025

HELEN

Friendly staff. Very clean. Comfortable bed. Free toiletries. Variety of options at breakfast.

Partner

10/10

Exceptional

13 Oct 2025

Jean Rene

Very good breakfast with lots of options. Very safe and quiet neighbourhood. Excellent location right next to Olympia station. Very pleasant and accommodating staff. Thank you for a great stay.

Leisure Friends

10/10

Exceptional

04 Oct 2025

Mike

The staff was friendly and helpful. We enjoyed the breakfast as they were tasty and healthy.

Leisure Family

10/10

Exceptional

29 Sep 2025

Tracey

Great hotel, rooms lovely and breakfast was nice too

Partner

10/10

Exceptional

07 Sep 2025

Keith

Great place in London

Very clean room and overall very clean.
A very good breakfast

Would definitely stay here again

Partner

8/10

Excellent

01 Sep 2025

Susan

The property is located in an area that felt very safe and was within walking distance of a train station to easily travel as needed. Was also located near several restaurants and shops to pick up anything needed.

The room was great aside from the shower. The large shower head in the ceiling had very poor water flow while the handheld nozzle had much more power. My room was located on the lowest level of the property which was very secure but also a bit noisy since I could hear all foot traffic activity in the front office which was directly above my room. The breakfasts each morning were great with a lot of variety. I would recommend this property to anyone needing a place to stay in the London area.

Leisure Self

10/10

Exceptional

30 Aug 2025

Terence

Weekend break

Lovely hotel close to Westfield shopping centre. Would stay again.

Partner

10/10

Exceptional

26 Aug 2025

Bjorn

Great hotel in Kensington

Enjoyed the location, room, and courtyard breakfasts

Self

8/10

Excellent

18 Aug 2025

Rasal

Rooms were way smaller than they look in the photos. The shower is quite tiny and needs some sort of upgrading in order to prevent water from getting out as it can easily become a hazard. Staff was quite pleasant and kind. Due to ny jetlag, i ended up waking up after checkout time and checked out like 30 minutes late. Staff was so understanding

Business_and_leisure Self

10/10

Exceptional

03 Aug 2025

Brad

Extremely close to the Olympia.

10/10

Exceptional

03 Aug 2025

David

Great Location

Very nice hotel located off Kensington High Street. The staff are very helpful and friendly.
Breakfast is a combination of a cooked buffet breakfast with cold continental options too.
Would highly recommend this hotel

Partner

8/10

Excellent

03 Aug 2025

Reynaldo

The property is in a quiet and safe neighborhood. Near to restaurants and shops.

Leisure Partner

6/10

Pleasant

30 Jul 2025

Robert

The room looked very nice. However, it was very impractical. Way, way too small.

Leisure Family

10/10

Exceptional

25 Jul 2025

Dave

Great breakfast, easy walk to Knightsbridge road, ten minutes to tube

Leisure Self

8/10

Excellent

17 Jul 2025

Linda

Very clean and fresh towels daily and room cleaned each day. Very close to Olympia Station if you want to use trains/tubes. If you want to go to Buckingham Palace, turn left, walk down to end of street, turn left and go 1 block. #9 bus takes you in to town. Great place to stay unless the elevator breaks and you have a disabled parent with you. Not so easy to take luggage up and down, either. Young man on the desk was extremely rude when elevator broke twice during our stay. All other staff were great! Breakfast adequate, but nothing special. Shower was great, but could use grab bars for disabled persons. Would probably stay again.

Leisure Family

8/10

Excellent

17 Jul 2025

Yu-ing

Nice property with great staff on quiet street. Not much dining options nearby but close to bus stop. Lift is only operational for one out of the three days that we stayed.

Leisure Partner

4/10

Poor

16 Jul 2025

Nicholas

Condition of property was good but ever time someone opened a door, the door to my room banged against the frame waking me up multiple times.

Despite mild weather outside it was also very hot so had to sleep with the air conditioning on.

Business Self

10/10

Exceptional

11 Jul 2025

lisa

The basement room was nice and quiet.
The breakfast was a bit sparse by 8 am, though.

Leisure Family

6/10

Pleasant

09 Jul 2025

Victoria

Good location for access to central London, or travel to Wimbledon for tennis.
Very friendly and accommodating staff (in the main).
Room in basement did have windows, but was quite dark and overall maintenance could be improved. Bathroom very dull, as one of the spotlights and the over mirror lights were broken. Informed reception (don’t think this was news to them) and nil fixed whilst we were there.
It was pretty quiet at night, which was great. Pillows included a memory foam option that was comfy, but unfortunately mattresses not great.
Breakfast ok - pretty limited options (same every day) and hot food not very hot.

Friends_and_family Family

8/10

Excellent

09 Jul 2025

Aaliyah

Older hotel but great price for London. Staff was very friendly. Very clean rooms. Breakfast was delicious.

Leisure Friends

8/10

Excellent

09 Jul 2025

Rachel

Fab hotel. Friendly staff and beautiful furnished room. Only a few things that were an issue. The TV had a signal issue and did not work. There was faulty light in the bathroom which made the bathroom extra dark.
Breakfast was great, beautiful garden to sit in the morning. Would stay again

Leisure Family

8/10

Excellent

07 Jul 2025

Robert

Real nice area of London. Quiet. Compact rooms and good breakfast.

Leisure Partner

8/10

Excellent

06 Jul 2025

Janessa

A much more impressive hotel and room than we expected from some reviews, but we did notice basement rooms too which perhaps are less grand. Number 1, by the door had tall ceilings, a mini kitchen area, a huge walk in closet (perfect for the suitcases if you're staying more than overnight) and the ensuite while small was fully refurbished and very clean.
We had booked a twin but unfortunately the message hadn't been passed to the hotel but they sent a team almost immediately to rectify the bed situation. Great service. The receptionist was friendly and helpful too.
Breakfast downstairs was pleasant but with definite room for improvement on the qualiity of some items. And I'd also prefer to be able to cool the room further than the pre-set temp. We were rather warm overnight. Overall tho', much MUCH better than many other hotels at the same price point.

Leisure Friends

10/10

Exceptional

03 Jul 2025

Tajinder

2 nights

2 night stay in July. Great location, quiet road. Hotel was just as we expected (except room was tight). Nearest proper undergroun was Kensington High St. Olympia station was limited service

Partner

8/10

Excellent

27 Jun 2025

Denise Dawn

Nice Boutique Hotel

Beautiful small hotel. We stayed in a double room. Room was tight but very clean and modern. Breakfast had good options. Hotel had elevator which was definitely a plus. Good location and easily accessible to Kensington Olympia tube station.

Friends_and_family Family

8/10

Excellent

27 Jun 2025

Jayne

Knightsbridge prime hotel

Lovely hotel. Friendly staff, quick check in. Nicely decorated. The shower room could be better. Modern but the walk in shower soaked everything and was very slippery. Other than that, very nice.

Partner

8/10

Excellent

25 Jun 2025

Roger M

Quiet & convenient

A very convenient hotel for Opera Holland Park. Amazingly quiet, even though we had a ground floor, front facing room. The room was very well appointed and had everything we needed

Partner

2/10

Poor

24 Jun 2025

Lauren

Beware of the basement rooms with no windows, this was not stated

Business

8/10

Excellent

22 Jun 2025

Janet

Our stay

Room very nice but in the basement .
Electric socket near vanity mirror excellant but lighting very dim.
Breakfast was buffet style no bacon offered, and no marmalade. Not very inviting.

Partner

8/10

Excellent

18 Jun 2025

John

Good for Olympia

Nice comfortable room with good shower etc. Convenient for Olympia with cafes etc nearby. Breakfast was ok although a little bland but edible. Will use again.

Business

8/10

Excellent

18 Jun 2025

Elizabeth

The breakfast was good and the area was nice. We were early and the staff got us into our room quickly.
There was transportation close and restaurants close but unfortunately the staff was not a great help on how to get around. A suggestion would be to have a map of the area that they could write on to show where things are and maybe instructions on the bus routes and subways.

Leisure Family

4/10

Poor

17 Jun 2025

Nicola

Drab room broken curtain rail and peeling wallpaper. Plastic hedge in garden and cramped conservatory for very poor breakfast

Partner

8/10

Excellent

17 Jun 2025

Barb

Quiet side street, need bus to get to tube
But not far
Great breakfast, staff were attentive

Leisure Family

10/10

Exceptional

11 Jun 2025

Ann

Easy to get to transportation into the city! Very friendly staff

Leisure Friends

6/10

Pleasant

09 Jun 2025

William

The breakfast offerings were very weak, e.g. one cheese, one meat, one muffin (croissant), weak coffee.

Leisure Family

10/10

Exceptional

28 May 2025

Bettina

Great hotel, location is close to a bus stop and a nice walk around the area. It's a quiet street as well so you can really get some rest. The best part really was that the pillows were memory foam (I have very similar ones at home) so that was really a nice surprise for me. I specifically chose this hotel as it also had a bidet in the bathroom. Room's not the biggest, but I didn't stay much in my room other than to sleep so that's really a non-issue for me. Overall really nice stay.

Business

10/10

Exceptional

27 May 2025

George

Great location. Super comfortable and very modern rooms. Great breakfast and very friendly staff

Business Self

6/10

Pleasant

27 May 2025

Verified traveler

No kings just queens

They advertise king sized beds but they are just queen sized. The hotel is on a nice quiet residential street

Partner

8/10

Excellent

26 May 2025

Steven

Quaint. We had a hard time turning off the hot water in the shower. Safe was broken.

Leisure Partner

10/10

Exceptional

24 May 2025

Denise

Cheerful, helpful staff and a very good breakfast in a garden room. Our room was larger than expected and worked well for two friends travelling together.

Leisure Friends

8/10

Excellent

22 May 2025

Penny

Quiet location, close to tube station. Great breakfast!

Leisure Partner

4/10

Poor

20 May 2025

Andrea

Disappointing

We booked a deluxe room, with king size bed, we got a room in the basement next to the kitchen, when the breakfast for cooking our room smelt of fat, .

Friends_and_family Family

8/10

Excellent

18 May 2025

Michele

The rooms are small so if you have a lot of luggage it will be tight! The staff is amazing and the provided breakfast is super great! The location is also really good..close to everything you might need!

Leisure Friends

10/10

Exceptional

18 May 2025

Joyce

Happy comfortable service.

Excellent professional kind service.Thank you.

Partner

10/10

Exceptional

12 May 2025

Leslie

Incredible property for such reasonable rates. Modern, clean, quiet and well appointed rooms. Beautiful tree lined street. Friendly helpful staff. Lovely courtyard and breakfast room with large window view. Free breakfast with good selections. We were able to bike to Kensington palace and park. Bus routes at top of street. Only wish the Tube was closer. Couldn’t have been more happy we chose this place.

Leisure Partner

6/10

Pleasant

08 May 2025

Stephen

It's way way smaller than what is shown on the pictures on the website - way smaller

Business Family

10/10

Exceptional

08 May 2025

Jenny

Great little hotel!