Name: Euro Hotel Hammersmith
Address: 31 Shepherd Bush Road, Londres, W67LX, GB

2/10

Poor

02 Jul 2026

Declan

Horrible damp smell overtook everything.
Bedsheets were clean. Everything else wasn't, hair in thr shower and just dust everywhere.

Self

8/10

Excellent

02 Jul 2026

Sam

Staff very polite and helpful. Provided a good base for our overnight visit to London with our son. He was happy he had his own double bed, nice touch with a fridge to keep our drinks cool, and a powerful fan to keep us all cool!

Friends_and_family Family

4/10

Poor

25 Jun 2026

Thomas

One if the hottest days of the year and there was no air con or even fan. The fridge was hot. The window opened about one and a half inches. The shower doors are incompatible with a six foot four wide shouldered, gentlemen. The toilet seat was hanging off. The decoration wasn't finished; had literally run out of paint over the bathroom door. This was in room 32. Woken up by men working on the building. Overall, a dismal experience.

Family

2/10

Poor

02 Jun 2026

Yvonne

Unfortunately, we did not enjoy our stay. The room smelt strongly of urine and another unpleasant odour, making us feel sick and want to leave immediately. We only stayed because our daughter had an exam the next day. The room was booked for two people but only had one towel and mug, so we had to request another set. The TV did not work, and the window was stuck wide open. Reception advised us to stand on a chair to close it, showing little concern for guest safety and the double bed was a small DB. Will never return!

4/10

Poor

31 May 2026

Jessica

No air con room was so hot
Staff weren’t very helpful

Friends

6/10

Pleasant

23 May 2026

Liam

Nice location, and low price for Hammersmith, but the hotel looks its age. Rooms are clean but very spartan with worn paint, furniture, etc. No AC either. Hot water did not work in the shower. We booked only for one night as it was close to where we were going, but probably would not recommend for a longer stay.

Partner

10/10

Exceptional

22 May 2026

Les

The staff were helpful, the venue was clean and tidy. It was a good location with plenty of shops, restaurants and bars nearby. The hotel had a free WiFi

Partner

6/10

Pleasant

20 May 2026

Marek

Good for one night, great location

Self

6/10

Pleasant

02 May 2026

Louise

Very reasonable prices but no lift, very steep steps. There was a strong smell of mold and I repeatedly ran out of water.

10/10

Exceptional

26 Apr 2026

Hanan

I enjoyed my stay. Staff were very helpful and friendly.

Self

4/10

Poor

18 Apr 2026

Jennifer

I wasn't expecting luxury for the price, but at least something I could watch a bit of TV and have a cuppa, get a decent night's sleep and a shower before going into work the next day. Unfortunately, that did not happen.

The hotel had a funky smell on entering, and once in the room, the smell coming from the bathroom was overwhelming. It was a smell of longstanding damp and possible sewage leak. The bathroom itself was tiny, not in itself a problem, but the light barely lit anything up and from what I could see, the shower tray looked dirty.

The bedding was clean, but the bed base was dusty. I definitely didn't trust the kettle and cup!

The WiFi was poor and the TV connection didn't work well as a result - mostly intermittent picture and pixelated screen.

Luckily it was close to Westfield White City so I went there until it was time to sleep, and got up early and went to work early to shower there. I still have the smell in my nose 12 hours later.

Self

10/10

Exceptional

18 Apr 2026

Rikin

Great friendly staff,
Clean rooms and warm and cozy

6/10

Pleasant

17 Apr 2026

Scott

Hotel is located in a nice area, although seems to be on a Main Street between Hammersmith centre and Shepherd’s Bush, which is noticeable at night if the room overlooks it. Numerous cars/motorcycles/buses pass by at all times and sirens from emergency vehicles a lot.

Room (quadruple) was ok in size as we were a family of 4 (2 adults/2 kids) 4 adults would be tight, beds are small in size and the mattresses were very soft. Mini fridge in the room was a bonus.

You can tell they have tried to update the decor, but not quite finished it off.
Bathroom with a walk in shower was mmmheh. No toothbrush holder, sink was old and dated, mirror appeared to have been fixed with silicone round the interior, shower cabinet was old and not built properly, parts were falling off it, shower head needed a good clean and refixed to the wall, toilet flush was new, but moved when pushed showing a gap in the tiling.
Room furniture and carpet were dated and damaged or had paint on them from the recent repaint.

Lots of places to eat nearby, Sainsbury’s local on the other side of the road for quick snacks or drinks.

Easy access to underground/train stations in either direction when you leave the hotel.

Didn’t interact with any staff other than at check in.
No one about for check out, so just left the room key and walked out.

A honest review - cheaper than normal London accommodation, if you’re looking for somewhere to sleep and don’t spend time in the room - good. good location for shows

Friends_and_family Family

8/10

Excellent

12 Apr 2026

RAJA

Good hotel

Friends_and_family Friends

6/10

Pleasant

03 Apr 2026

Amy

1st room smelled like drains so staff had e us another room

Business

10/10

Exceptional

03 Apr 2026

Kazuhito

As I have beavy baggages and have also knee problem, the receptionist gave me the room at ground floor.
Thanks for his kind assistance!

I’ll come back this accommodation again.

Self

6/10

Pleasant

01 Apr 2026

Lee

Rooms were ok but very dated, bathroom had a cracked toilet and not the cleanest good location though.

Business

2/10

Poor

31 Mar 2026

Angelica

This review is directed at the management of both properties, as Comfotel Purple and Euro Hotel appear to be operated by the same group.

My stay began at Comfotel Purple, where I encountered a confirmed bed bug issue (multiple live sightings in the bed area, including near the pillow), which required me to relocate rooms. The management consistently ignored phone calls and emails.

I was relocated to the hotel nextdoor.

Despite this, the issues did not end after being moved to Euro Hotel.

At Euro Hotel:
•Water leaked from the ceiling into the room during rain, raising concerns about the condition of the building and potential damp/mould exposure
•Housekeeping repeatedly entered the room despite explicit instructions not to do so
•Personal belongings were discarded without permission — these were part of a personal project and cannot be replaced
•The room lacked basic amenities (no hangers initially, no hairdryer, no iron)
•The sink was clogged and did not drain properly

Across both properties, there appears to be a consistent issue with management oversight, maintenance, and respect for guest privacy.

While two staff members were helpful in facilitating the room transfer, the overall experience was highly disruptive and poorly managed. I also received no meaningful response from management despite raising these concerns during my stay.

I would strongly advise caution when booking with this group.

I am currently escalating the issues to other channels.

Self

4/10

Poor

12 Mar 2026

Senad

Extremely run down, didn't expect much given the low proce but this was mush worse condition than description and pictures present. Worst of all, water pressure is so low that frequently during my stay there was no water. Staff was kind did their best like offered me to us basment bathroom but that's not realy a solution, paod for ensuite and having access to public bathroom 3 floors down (no elevator). Staff also said water pressure is frequently low so it happens a lot! Also window does not fully close so had to sleep with earplugs due to street noise and lucky it wasnt cold or rainy as it would be leaking inside through the window gap. Hotel needs urgent maintenance.

Self

2/10

Poor

26 Feb 2026

john

Room 10A, the Penthouse. Plus side plenty of Towels. Down side, old dirty carpet. The place has potential but there seems a bit of neglect. The shower was an ordeal in that it was really hard to turn on. I brought this to the attention of staff and it was never fixed. I asked for help every day during my seven day stay but the problem was ignored.

2/10

Poor

09 Feb 2026

Mahsa

The room was terrible.

Business

4/10

Poor

21 Jan 2026

Wyndham

No hot water except for two days of the eight. Kept promising to fix it. Never did.

Do not book this hotel.

Family

8/10

Excellent

27 Dec 2025

Callum

Clean room, friendly staff, fridge in room was a bonus! WiFi was a bit spotty but apart from that it was all good!

Self

2/10

Poor

25 Dec 2025

mohammadamin

Room wasn’t clean when we arrived. Our room was on 2nd floor and there wasn’t any lift. The room even doesn’t have a hand wash liquid !! Although that we were 3 people in the room but they just put 2 shower packs in the room.

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Andrew

Shower head covered in limescale and constantly dripping, sink to small, no plug.

Friends_and_family Friends

4/10

Poor

08 Dec 2025

Nam

Have convenient store near by

Self

6/10

Pleasant

04 Dec 2025

Victoria

Good location with many underground stations nearby. Room was okay for a short stay and a solo traveler, but the conditions of the room are not brand new. Wifi was not great since it didn’t reach the room and there were issues with the warm water.

Self

4/10

Poor

04 Dec 2025

Oluwayemisi

The hotel was too small and they put me at the basement which i dont really like. When checking out, there was nobody at the reception and the door was open without any staff available.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

ayaa

It was very nice hotel, I enjoyed staying there , Gwaad the guy at the reception and others were really helpful. thank you so much.

6/10

Pleasant

26 Nov 2025

Jacqueline

No wash cloths or shampoo, room in the process of being painted.

Leisure Self

4/10

Poor

26 Nov 2025

Irvin jann

The photos advertised are deceiving.
The twin room I was given was cramp and unclean.
I don't think they clean the rooms well as there was still stuff left from previous occupiers (which I raised with the receptionist) and the basic expected amenity (i.e water heating) is bad.

Business_and_leisure Family

10/10

Exceptional

26 Nov 2025

Tanya

it was easy to get around from the property, and there were good options for snacks and breakfast nearby.

Leisure Self

4/10

Poor

20 Nov 2025

Daria

I honestly wouldn’t stay at this hotel again. It seemed clean at first with clean sheets, but you can really tell it’s been neglected for years, stained bed frame, moldy bathroom tiles, dusty vent, even the shower head looked a bit questionable. We were given a tiny basement room that looked nothing like the photos on Expedia. The bed was squeezed into a corner, so one of us basically had to climb in and sleep against the wall. It also looked like a bit of a DIY project, with an uneven headboard and cushions peeling off.

The bed faced the door, which had a pretty big gap, so any light from the corridor just lit up the room at night. On top of that, the whole building is quite old and noisy, we could hear people walking around, doors closing, stairs creaking… we didn't really have a good sleep.

The only good thing I can say is the location is convenient, close to shops, the O2, and public transport. But overall, it just wasn’t a comfortable stay.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Kristin

Great rooms, great staff, clean, fantastic location

6/10

Pleasant

18 Nov 2025

FRASER INGLIS CAMPBELL

The room I was in really needed updated and fixed. Broken lighting fixtures, tears in the bed headrest etc…. I was in room 37, the single room. Not suitable for anyone over 5 foot tall, as the ceiling arches down over half the room. There is a good fridge, but you will bump your head using it. You will bump your head using the toilet. There is a funky smell coming off the toilet. Not recommended for a long stay, but for 2 or 3 nights. Great location. I spent most of my time away from the hotel, but when I met the staff they were all polite and friendly. Just wish the property was as good as the staff were.

Leisure Self

10/10

Exceptional

15 Nov 2025

Shani

Did what it needed to do, I don’t have any complaints. We stayed for two nights, had plenty of space for two of us and it was easy to travel to/from

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Lisa

The room was very basic. Staff where very helpful with any problems we had

Friends_and_family Friends

6/10

Pleasant

05 Nov 2025

Samichha

The staff was awesome but the property could be better. The toilet was a little dirty the room overall didn't seem that clean. The WiFi was down since the moment we got there and didn't work at all that was the biggest inconvenience. The TV didn't work. The staff graciously allowed us to leave our luggage there which I am very grateful for.

Leisure Family

8/10

Excellent

01 Nov 2025

Iain

Convenient location between Hammersmith and Shepherds Bush.
Friendly reception team.
Compact but clean room. All I needed for couple of nights seeing shows, etc round the city.
Fridge in room which was nice touch, not that I had the opportunity to use it.

Self

8/10

Excellent

27 Oct 2025

Richard

Watched a band in Hammersmith, ideal location for Hammersmith area. Clean, comfortable and friendly staff

4/10

Poor

26 Oct 2025

Lindsay

Black mold in the showers, dirty bathrooms, tiny rooms. Front desk guy tried to charge me for the amount I already paid through Expedia. But like, it’s fine if you need a place to stay in London and don’t want to spend a ton of money.

Leisure

4/10

Poor

24 Oct 2025

Elena

Good location, poor hotel.

Great location with lovely local shops and bars. The hotel itself is in need of refurbishment. The first room I was given was in the basement. Generally grubby, smelled of damp and the bed was rock hard. I asked for another room which I was given, also in the basement. Only slightly better.
Uncomfortable bed. Terrible banging on the ceiling from rooms upstairs. No hairdryer. Flaky Internet connection. Again generally grubby.

Business

4/10

Poor

12 Oct 2025

Brian

The only good thing about the hotel is its location if you’re visiting the Westfield shopping mall. The fotos of the hotel are false / not correct. It gives you a nice appearance when you first go in, but the reality is quite different. The kitchenette is about a 2 metres squared dirty room with only space for a customer to maker a tea/coffee or something to eat. The staff does hardly speak to the customers. On arrival he just gave us the key literally & was it. He did not show us the kitchenette or told us in which floor our room was located. On a number of occasions we asked for an iron which never came as they said that they would be taken up, but never came. The same with extra milk, they said that it would be delivered to the room but never again. Most of the time the shower was cold or without pressure. Our room was small with enough space to walk to the shower as it was against a side wall.

Partner

2/10

Poor

05 Oct 2025

clive

At this price and area was not expecting that much but has was not going to be there much more than sleeping not that worried booked it has the pictures make it look great for the price. The accomidation itself was dirty and unkept with the carpet hanging on the extinstent by the few remaining strands it still had and its mainy stains on entering the room on the hike up the stairs there was a strong smell of mold which could only be made tolerable by having the window open close the window and within minutes it was intolerable again. Staff were more interested in watching there shows on discrord and talking with there friends than helping out. Interesting that they still use a picture of a Breakfast buffet because that is not available. When the above issues were raised with expedia they were unhelpfull in all ways deninig there own pictures and reports from long standing customers. In short dont stay there

Leisure Family

6/10

Pleasant

26 Sep 2025

Olivia

Eh it was what we payed for but nothing more then that, it was advertised as free wifi but you had to pay for it

Leisure Friends

6/10

Pleasant

22 Sep 2025

Larissa

Close to a tube station. It wasn’t a bad experience but it’s nothing fancy and the wifi was down. It was a good place to crash for the night but I wouldn’t recommend staying for long.

4/10

Poor

18 Sep 2025

Sam

No Wifi, tv didnt work. Left over shower gel pots in bathroom, very tired looking rooms.

Leisure Family

4/10

Poor

16 Sep 2025

Craig

Hotel is not great , rooms although clean bedding, just felt dirty .
My room smelt ok in the third floor but my colleagues room in the basement smelt damp.
Surrounding area felt unsafe , Shepherd’s Bush park looked a bit rough at night to walk through.
Must admit didn’t look at the reviews as needed to book quick as only needed the room for an early start . Would not have done if looked at reviews.

Business Self

8/10

Excellent

26 Aug 2025

Tanya-paquita

Perfect hotel to stay in if your attending notting hill carnival for location wouldn't recommend if your looking for a nice hotel for a longer stay

Leisure Friends

4/10

Poor

24 Aug 2025

John

Improvement needed before opening for public.

At counter check in WiFi was given but weak signal when in the room.
In the room it was okay no Aircon just a fan equally similar to travel log.
There was no remote to control Tele so no TV as well but not forgetting the way the cleaning of walls with
Staining and where you can cracks is not good
The worse of all is there was no hot water at the final day stay to have a shower plus the whole plate for the hot and cold panel was coming outwith the shower pipe moving from the inside of the wall..

Adding all these issues says it need to fix things before allowing people to stay in one of these room

Partner

10/10

Exceptional

19 Aug 2025

paul

Ahmed is the best !!

Ahmed was very helpful and i recommend the accommodation.
Very good locations and room was great.

Partner

6/10

Pleasant

15 Aug 2025

IONA

This property is ideal for backpackers. Room/bathroom VERY small!!! When booked, breakfast was to be provided, once at hotel was told \"since COVID it has been discontinued\"---unacceptable!! it then should be removed from listing. Front desk service was sporadic. Location is ok, 10 min walk from subway station, grocery store across the road.

Leisure Family

6/10

Pleasant

10 Aug 2025

Lesley

We booked with breakfast there are pictures of breakfast on the website there was no breakfast or breakfast room. Room needs updating & there was 1 pillow per person! Reception is only maned for a couple of hours a day it seems

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Caitlyn

Was perfectly fine for a few nights, reflected value paid

Leisure Self

2/10

Poor

10 Jul 2025

Nicholas

Rusty bathroom

Business Self

2/10

Poor

06 Jul 2025

Wijdan

Worse hotel i’ve ever stayed at. I got too sick on my stay probably because of the germs inside my unit?? I asked them to deep clean my room; they promised me to do so and ended up ignoring. Wifi stopped working on the third day and I complained about it but their response was simply blaming me for not reporting the issue earlier in the day!!! Also, no one bothered to help me move in and out my too big luggage even though i am a young female and i was by myself??

4/10

Poor

01 Jul 2025

Ariel

Tiny room,good location,shocking night staff perso

a complaint against the night's shift staff member - bilal.

When arriving at night I had no key cause my room was changed, I rang the buzzer and he didn't want to let me in. When he finally did he lashed at me in anger saying it's after midnight and reception is closed even though on the website it says 24/7 reception and assistance

After treating me like an intruder and not a paying costumer he refused to give me my luggage which was secured in the reception.

Lashing at me again that it's late, after midnight and it took a few minutes of argument until he gave it to me.

Shameful, unprofessional and disgusting behaviour, not in line with a service&hospitality

Please take this to consideration before allowing him to treat costumers

Thanks for your attention

Self

8/10

Excellent

29 Jun 2025

Owen

Generally, it has been amazing and I really liked the hotel. So, i would highly recommend that to the people.

Self

6/10

Pleasant

22 Jun 2025

Jackson

Was only staying for two nights I was expecting it to be a little cleaner. Lots of trash from past people staying there under the beds. One of the beds had blood all over the sheets disgusting. Bugs in the sheets as well. It was in a good place for food and transportation. Yet definitely not a lot of effort put in by staff.

Leisure Friends

8/10

Excellent

17 Jun 2025

Glen

The location was awesome. Right between two major Train stations. Busses right out the door. Room was a little smaller than we expected but did the trick for sure. Room was clean and kept clean for our entire week. There was always some around 24 hrs a day to help with any needs.

Partner

8/10

Excellent

13 Jun 2025

anda

No com.

Business Self

6/10

Pleasant

07 Jun 2025

Jo

You get what you pay for

Just a decent value for money option in London. You get what you pay for. Not the cleanest or best condition but for the price- fine.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

moges

It was nice and clean, affordable, convenient transport, but as i was in basement, the WiFi connection was not good.

Leisure

6/10

Pleasant

23 May 2025

Chris

OK 👍

Good position for our needs

Friends_and_family Family

4/10

Poor

20 May 2025

Yershat

*

Leisure Self

10/10

Exceptional

19 May 2025

Craig

Enjoyed my stay Ammon on the front desk was extremely helpful

10/10

Exceptional

18 May 2025

Hartley

Only thing is no elevators in an older building
Everything else clean and comfortable

Leisure Self

10/10

Exceptional

12 May 2025

April

Very clean and Ahmed was very polite

Partner

10/10

Exceptional

30 Apr 2025

Orsolya

A male employee named Ahmed. He was very helpful and kind to me! I can only recommend this hotel.
thank you very much!

Family

8/10

Excellent

22 Apr 2025

Leanne

Ideal for getting to all attractions. Zone 2

Staff extremely friendly, coffee/tea/milk replenished everyday. Clean towels and housekeeping everyday. We stayed four nights, 2 adults and a teenager, room was small but we managed as we used the hotel as a base. Hotel being painted and updated whilst we were there, new fridge and kettle in room. Bedding and towels looked new too.

Had more of a guest house vibe than hotel, but met our needs, and would stay again.

Near shepherds bush, goldhawk, and shepherds bush market tubes.

Friends_and_family Family

10/10

Exceptional

14 Apr 2025

April

Couple 4 days

Very helpfil with everything we asked for very polite i recommended booking there again very clean the guy called ahmed helped us to much very respectful

Partner

8/10

Excellent

13 Apr 2025

chris

Brilliant services and good clean room with facilities

Self

6/10

Pleasant

06 Apr 2025

Kwok Wing

Quiet place to have a short stay and near underground station and the shopping mall.

Friends_and_family Family

10/10

Exceptional

15 Mar 2025

Adam

Top hotel

Room was clean and included coffee and tea making facilities, toiletries and had a fridge. Excellent value also

2/10

Poor

10 Mar 2025

Verified traveler

Additional Comment (Noisy and Bad Smell)

２泊と１泊を別々に予約していたが、続けて同じ部屋を３泊手配してくれたのは良かった。

以下は、先の２泊についてのコメント（Noisy and Bad Smell）への追加です。
部屋の真上は事務室だったようで、誰かが歩く度にギシギシ音が鳴って、これもまた煩かった。無料wifiは頻繁に途切れて、１時間に10回ほど再接続を繰り返した。
ケトルがあるのは良かったが、大きすぎて洗面台で水を入れることができなかった。
他にも細々と不満はあるが、これだけでもう十分と思う。

Self

2/10

Poor

17 Feb 2025

Chloe

Absolutely horrific stay would not recommend at ALL. Room is different from what is advertised, whole building smells like sewerage, bed sheets were coverage in mold and questionable stains, you can hear your neighbours so clearly the noise is unbearable. Housekeeping pick and choose days to come in and service your room. And to top it all off I was waiting for 10 min at reception trying to check out, so unprofessional.

Business_and_leisure Self

4/10

Poor

02 Feb 2025

Verified traveler

Poor

Different room than in photos. Needs renovation.

Partner

10/10

Exceptional

26 Jan 2025

Fraz

NA

Self

8/10

Excellent

24 Jan 2025

Britta

Clean enough, good beds and shower. Great location - would stay again!

Leisure Family

2/10

Poor

19 Jan 2025

Mohamed

Worst hotel experience I ever had

Cleaning hygiene was very poor, gave us wrong type of room and reception staff refused to change room for us. No clean cutlery no drinkable water service in room. Walla had big halls and cracks and no heating. Will never use this so called Hotel ever again

Partner

8/10

Excellent

15 Jan 2025

David

Good stay for couples and single travellers.

Self

4/10

Poor

12 Jan 2025

Amod

it was literally a house with two rooms on each floor very difficult to take bags upstairs.

Leisure Family

10/10

Exceptional

27 Dec 2024

Natalia

very satisfied

Family

10/10

Exceptional

14 Dec 2024

Derri

Amazing quality for price

Leisure Self

2/10

Poor

01 Dec 2024

nick

Awful hotel

Arrived expecting a double room was taken to the basement, storage room and laundry storage either side of our room, curtains where closed on arrival because view was a brick wall below ground level. Not double glazed street noise was horrific and when large vehicles went past the curtains moved. Room was ice cold no individual heating in room radiator was off, room over filled with furniture two double bed and a single, the bases of beds where smaller than mattresses so over hung. Black mould around base of shower and floor tiles broken and dirt in cracks!!! Toilet only had about 25cm from front of pan to the wall so had to sit down sideways on seat. Room far too cold to shower! Room had a kettle was NOT pat tested and extension did not reach kettle plug also NOT pat tested. Found a bug on the single bed believed to be bed bug ! We could not stay there was awful so we left and caught train home. Huge waste of money.

Partner

8/10

Excellent

29 Nov 2024

Verified traveler

Fine for a night or two

Very average. Fine if you just need somewhere for a night or two. Close to Shepherds bush tube and Westfield shopping centre. Pillows in the room are insanely flat so probably best to bring your own. No hairdryer provided. No hand soap provided. Staff were fine but on checking out we had to hang around to wait for a member of staff to show up. Wifi was also very slow but thats to be expected since its free.

Partner

4/10

Poor

27 Nov 2024

Hayley

Tired and basic.

If it’s somewhere to sleep, go for it but it’s unkept and worn.
Bedding and towels was clean but that’s it really.
Very basic and tv didn’t work.
I didn’t take photos but minor work has been taken out in the bathroom which was unfinished.
Staff friendly.

Friends_and_family Friends

4/10

Poor

26 Nov 2024

Louise

Found hairs hanging out of the headboard. Shower a bit grubby.

Leisure Partner

10/10

Exceptional

20 Nov 2024

Trey

I liked the room I stayed in for this trip. I believe I had a bigger 1bedroom than some other ones near the front of the building. I’ll stay they on the next trip.

Leisure Self

8/10

Excellent

17 Nov 2024

Verified traveler

Affordable Stay in London

Euro Hotel was a lot better than I was expecting after reading other reviews, you do get what you pay for, and an affordable Hotel in London is a hard find.

I cannot complain about the room as it was clean and comfortable for our 2 night stay. Whilst some areas may not have looked as maintained as high-end hotels, it did the job, it was safe and we had no issues.

When we asked if we could check out a little earlier so we didn't have to sit at the Train Station for our return home for too many hours, the staff were as accomodating as they could be without hindering the cleaners or the next check in.

Only complaint I can give is in regards to the door to our room. The door must have been cut on an angle as it didnt line up and we had a large triangle of light coming from under the door. This may be a big no-no for some people, but we just used a pillow as a draft excluder so that it was hidden!

Partner

4/10

Poor

16 Nov 2024

Jennifer

It has a musty smell when you walk in. The rooms & bathrooms are very small. The sheets and mattresses had stains on them. The first night we were there, we found a bed bug in one of the beds. The hotel gave us a new room. Beds were super hard, and the area is very noise. Lots of sirens going off at all times. Our beds were made daily and the garage taken out. But nothing else was wiped down. We used the cups for coffee, but they never took the dirty mugs, or gave us clean ones. We had to wash our own cups. But the hotel was located by a tube station, about 10 minutes walk.

Leisure Family

10/10

Exceptional

15 Nov 2024

Karen

Great for where we were going

Leisure Friends

4/10

Poor

13 Nov 2024

Emma

This hotel was super small, no where to put your luggage. Also not the cleanest, had a cheese ball next to the toilet as a ‘snack’ for arrival. The narrow and unstable stairs were tricky to navigate larger and/or heavier suitcases. When I booked, it was advertised a daily small buffet breakfast. I was advised this no longer occurs, however the signs in the room and on the booking site indicate otherwise. Lots of small issues with the room, PowerPoint cases falling off, the panel that houses the taps in the shower had come off and was balancing on and the decor was a bit alternative. Probably not somewhere I would stay again.

Leisure Partner

4/10

Poor

07 Nov 2024

Josh

Gave it a go and got what i expected

This place was a spur of the moment stay, its £56 in hammersmith around the corner from Westfield Shepards bush.
The hotel is an old home converted into many, my room smelled pretty bad, but the bathroom was kinda fresh but ive slept in worse places.
The room was fine for my uses and im glad it was only for one night, a single bed and a bathroom is what it is.
Not really there to watch tv but it was plugged in credit it to them, no channels like.
The floors creak like hell, the guys upstairs really liked to move around, thought at one point to join in...
Its not the worst place ive stayed but doubt id stay again

Self

10/10

Exceptional

03 Nov 2024

Matthew

Location fantastic

We stayed here because i needed a family room for five .it was perfect for our needs good location close to shepherd bush tube station .The room was clean and bathroom was clean with a good shower.

6/10

Pleasant

29 Oct 2024

Christopher

Friendly staff

Leisure

6/10

Pleasant

29 Oct 2024

Kennedy

Average service. No one at the reception at 7.30 am for check out.

2/10

Poor

23 Oct 2024

Shahrzad

Wet smell and very rude , never never im not going there any more and the family room was underground and very uncomfortable for us cause i have baby and very very bad smelling and the hotel reception was very rude

4/10

Poor

22 Oct 2024

Mihaela Diana

Dirty

6/10

Pleasant

16 Oct 2024

Olivia Udoka

Please, do better.

The night was cold. Called attention severally for heating.
No cups in the room
Kettle was dirty
Bathroom was not cleaned after previous user left, probably. The room is too small to be a double bed room.
Kitchen is poorly organised.
It was not like a place in London.

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