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Brook Green

London · United Kingdom

Shepherd's Bush Road, 170View location

9.2/10Excellent402 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Location8.8/108.8
Neighborhood8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Brook Green

In an elegant Victorian building, Brook Green Hotel is a traditional pub offering free Wi-Fi, real ales and home-cooked food. The hotel is just a 10 minute walk from the O2 Shepherds Bush Empire. The simple, stylish bedrooms at Brook Green have air conditioning and tea/coffee facilities.

All rooms feature a flat-screen TV, suit press and a private modern bathroom with a hairdryer. Guests can enjoy a full English breakfast each morning, and hearty evening meals are also available. The cozy pub also features real open fires, leather sofas and a pretty terrace.

Less than half a mile from Hammersmith Underground Station, The Brook Green Hotel is 1. 5 miles from Earls Court Exhibition Centre. Hammersmith Apollo is only half a mile away.

Read more about this hotelShow less

Located in London (Hammersmith), Brook Green Hotel is within a 15-minute walk of Westfield London Shopping Centre and Olympia Events. This hotel is 2.2 mi (3.6 km) from Royal Albert Hall and 3 mi (4.8 km) from Hyde Park.

Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 10:00 PM
    This property doesn't offer after-hours check-in. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 10 per person
    • Rollaway bed fee: GBP 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

Nearby attractions

Eventim Apollo 0.8 km / 0.5 mi
Westfield London Shopping Centre 1.1 km / 0.7 mi
Olympia Events 1.2 km / 0.7 mi
Kensington High Street 1.3 km / 0.8 mi
River Thames 1.3 km / 0.8 mi
Holland Park 2 km / 1.2 mi
Portobello Road Market 2.9 km / 1.8 mi
Kensington Gardens 3.1 km / 1.9 mi
Stamford Bridge Stadium 3.4 km / 2.1 mi
Kensington Palace 3.4 km / 2.1 mi
Imperial College London 3.6 km / 2.2 mi
Royal Albert Hall 3.7 km / 2.3 mi
Hyde Park 3.9 km / 2.4 mi
Natural History Museum 3.9 km / 2.4 mi
Victoria and Albert Museum 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Room service
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Brook Green

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Brook Green

9.2
Excellent
402 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
8.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Cornel
We had an excellent stay at this cozy, historic hotel. We stayed in Room #10, and although it was on the smaller side, it had everything we needed and was tastefully decorated. The location was perfect, just a short walk from the Hammersmith Underground station, which made it an ideal base for exploring the city throughout our stay.

We also enjoyed having drinks and meals at the pub, where the food was great and the staff was warm, welcoming, and friendly. Overall, it was a wonderful experience, and we would happily stay here again.
4/10
Poor
26 Jul 2026
Rachel
Great location but that’s about it.
10/10
Exceptional
23 Jul 2026
Alan
3rd stay this year. Great property, great staff, convenient location. Highly recommend.
10/10
Exceptional
10 Jul 2026
Stefano
Clean room nice staff good location quite atmosphere all very very good
Self
4/10
Poor
07 Jul 2026
Nada
AC does not work well, and food quality in the bar is a bit lacking. Rooms were clean but make sure you can lift your luggage up the many flights of stairs, there are 5 stories to the hotel.
Self
10/10
Exceptional
29 Jun 2026
Rupa
Wonderful stay above a great pub. Unique and cosy room interiors. Good sized rooms and bathrooms. Clean and hygienic. Safe too. Great housekeeping service too. 7-8mins walk to the train station. Park nearby great for daily walks. Can be bit noisy at night due to vehicles. But all in all it was an amazing stay and we enjoyed the great pub downstairs.
Family
10/10
Exceptional
23 Jun 2026
Emma
Great location for Charing Cross hospital and Hammersmith station - easy walking distance. Beautifully decorated rooms, spotless, quiet, good blackout curtains. Well stocked mini bar, friendly staff. Would definitely stay again. Thank you
Self
10/10
Exceptional
16 Jun 2026
Martin
Great bed, with a decent shower.
Good area for travelling to Heathrow airport.

Nice pub as well.
Self
10/10
Exceptional
01 Jun 2026
Chris
perfect little boutique stop in London. Generous room (by London standards). Easy to find and great location.
Self
10/10
Exceptional
15 May 2026
Philip
I especially enjoyed the bar / restaurant which served excellent food including a tasty full English breakfast. The other highlight was the friendly staff.
Self
8/10
Excellent
13 May 2026
Carlos Eduardo
Nice and neat hotel with great staff! Location is very nice.

It is important to note that they do not have an elevator, for guests that might need it.
Self
10/10
Exceptional
11 May 2026
liam
Great hotel and the location was fab!
Partner
10/10
Exceptional
07 May 2026
Chatarina William W.
O
10/10
Exceptional
28 Apr 2026
Jeanne
Great place, we would definitely come back. Nice neighborhood and close to Hammersmith Tube station so you can easily get around town. Room was very large and we loved the eclectic, cozy furnishings. Very nice bath with a huge soaker tub. Nice, roomy pub on the first floor had really good food and a variety of seating options, whether to do work or to watch a football game.
Partner
10/10
Exceptional
23 Apr 2026
David
First time in London. Easy access to public transport. Quite neighborhood(we were there on weekdays) nice pub and a few other nice pubs close by.
Family
10/10
Exceptional
11 Apr 2026
Jemima
Great room and very nice staff. Lots to do in the area and a very nice vibe for couples
Partner
10/10
Exceptional
05 Apr 2026
Alan
Second time staying here. Wonderful little hotel in the Hammersmith area. Great accommodations + super kind and helpful staff. Highly recommended!
Self
10/10
Exceptional
04 Apr 2026
Astrid
The amenities were nice
Self
8/10
Excellent
01 Apr 2026
MARK
Small but clean and comfy bed
Self
10/10
Exceptional
30 Mar 2026
Janice
Stayed here on our last night in England to be in the city and also relatively close to Heathrow for a flight out this morning. Really enjoyed being in a place with character instead of a generic hotel right by the airport. The place has a lot of character and is thoughtfully decorated. Our room was small but well designed and clean. Staff was attentive and professional. We will stay here again on a future visit.
Partner
10/10
Exceptional
01 Mar 2026
Alan
Spotless room, courteous staff, great location.
Self
10/10
Exceptional
26 Feb 2026
Garry
Lovely room. Pleasant staff
10/10
Exceptional
21 Feb 2026
Samantha
Lovely room, great facilities
10/10
Exceptional
26 Jan 2026
Kerstin
Great staff, great food and clean and nice room
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Martin
The room was spotless and the staff friendly and willing to help out, food was great
Leisure Family
10/10
Exceptional
12 Jan 2026
Marcus
Clean and nicely decorated room. Great breakfast.
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
Davena
Hotel was fabulous. Room was clean and spacious and was within walking distance of Hammersmith tube station and the Apollo
Self
10/10
Exceptional
30 Dec 2025
Sarah
Stay was great!!!room clean. Staff very friendly and helpful. There is no lift or elevator,you may have to haul your luggage up some stairs.
Leisure Family
8/10
Excellent
25 Dec 2025
Kelli
We stayed here for four nights a few weeks ago - room 14 on the third floor. The stairs were not so fun but the room was cute. We had an issue with hot water and shower pressure when showering in the evening. We could also hear the people in the next room over and their dog sometimes but it didn’t bother us. No noise issues from the pub downstairs or the street. We liked the neighbourhood a lot - quick walk to Hammersmith station. On our last day we stowed our bags and walked to the William Morris house and then had Sunday roast at the Dove. It was sunny and beautiful, the perfect end to the trip. Bring your own power adapter if you aren’t from the UK.
10/10
Exceptional
22 Dec 2025
Lorraine
Room was spotless , staff very friendly and breakfast superb . Very handy for shopping at the Westfield Centre plus plenty of restaurants .
10/10
Exceptional
04 Dec 2025
Charlotte
Excellent stay. Great location and tasteful
Decor. Enjoyed the pub vibe and a great breakfast
Partner
10/10
Exceptional
02 Dec 2025
Jillian
I can’t say enough nice things about Brook Green Hotel. Absolutely LOVELY staff, cozy room cleaned daily, lovely pub downstairs with room service that was perfect for the end of long days. Genuinely loved staying here!
Self
10/10
Exceptional
26 Nov 2025
Sarah
We had a really lovely night, the staff were really helpful, especially the lady in the bar on Tuesday night. The room was really lovely.
Partner
10/10
Exceptional
21 Nov 2025
Adam
Clean room.
Business
10/10
Exceptional
16 Nov 2025
Ian
Lovely room. Great location. Fantastic breakfasts!
Partner
10/10
Exceptional
06 Nov 2025
Robert
Always a good stay here with excellent rooms and very friendly staff
Partner
10/10
Exceptional
04 Nov 2025
Kartikbhai
Good room
Business
6/10
Pleasant
31 Oct 2025
Erin
Staff was friendly but not very responsive. Told us they would order a cab for an early flight, I provided the time needed and it didn't show up. Nice place, just not super reliable.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
ANTONY
Lovely, well decorated room, Sunday roast was excellent
Partner
10/10
Exceptional
24 Oct 2025
lynn
beautiful hotel
and bar was amazing. breakfast and other food options looked really nice
Leisure Partner
10/10
Exceptional
08 Oct 2025
Chris
Clean and tidy room with nice bathroom.

Small but as expected for London.

We had a nice weekend stay here.
Partner
10/10
Exceptional
05 Oct 2025
Teresa
Friendly staff. Very comfortable. Close to Hammersmith Apollo.
Partner
10/10
Exceptional
04 Oct 2025
Rebekah
We stayed in a beautiful, clean room with an incredible bathroom - amazing stay, I wish we had longer! Highly recommend for a treat away.
Leisure Partner
10/10
Exceptional
04 Oct 2025
Martin

Fabulous location

Great location for underground, shopping. Great eateries etc. Easy check in and we were able to get into our room early which was handy. Room had everything needed.
Partner
8/10
Excellent
04 Oct 2025
VR
Excellent feel about the place with a nice pub downstairs. It is on a main road so you do hear the traffic a little but still had a good nights sleep.
Partner
10/10
Exceptional
01 Oct 2025
Beatrice
Lovely staff, great room, would stay again
Friends_and_family Family
10/10
Exceptional
18 Sep 2025
Anita
Loved this quaint hotel over the pub. Breakfast was superb! Best cuppa I had on my trip.
The room and bathroom was beautiful and comfortable. The only downside is that the 4 floors are all walk-up; so although we were on the second floor - it was three flights up with heavy suitcases. I wish there had been staff available to help carry the cases up.
Leisure Partner
6/10
Pleasant
18 Sep 2025
Gary
Older pub with well appointed rooms including large bathroom/ double sinks. No A/c so needed to open windows which made it noisy as closely located to police station/ ambulance services. Limited storage for guest luggage. Reception service patchy and below expectations for price. No lift in the building which made it difficult with large bags/ lots of stairs. 8/10 minute flat walk to Hammersmith station so convenient for Heathrow and access to London.
Leisure Partner
10/10
Exceptional
17 Sep 2025
Victoria
Great hotel, clean and comfy. Food not quite as good, disappointing chicken sandwich that was overcooked
Leisure Partner
8/10
Excellent
08 Sep 2025
Douglas
Clean room. Friendly staff. Convenient location.
10/10
Exceptional
06 Sep 2025
Sarah
Great location near the Hammersmith Station. The bar and restaurant were great also. The french toast and hot chocolate at breakfast were amazing! There is a police and fire station near, so there are sirens. I would suggest a sound machine or app to drown out the sirens.
10/10
Exceptional
01 Sep 2025
Nicholas
Charming
Leisure Friends
10/10
Exceptional
17 Aug 2025
Timothy
Well maintained and great staff
Leisure Self
8/10
Excellent
11 Aug 2025
Joshua
Vwey convenient for the event i was attending. Polite and helpful staff. Fantastic room at an extremely good price.
10/10
Exceptional
09 Aug 2025
Brendan
Beautiful place in a very posh, walkable neighborhood. Right near a supermarket too! Rooms are small but comfortable. Note: no lifts, only minimal room in refrigerator (rest is filled with items for purchase).
Leisure Partner
10/10
Exceptional
04 Aug 2025
Jake
Fantastic stay and great pub attached
10/10
Exceptional
04 Aug 2025
Will

Splendid stay..

Lovely room. Nice character bar downstairs. Friendly staff. How it should be really and even had a tasty Sunday roast.
Partner
2/10
Poor
03 Aug 2025
Jennifer

Disappointing / Attention to Details Required

Tried to ring ahead several times to share that I would be checking in the evening and would like to arrange to have a late check out but had no answer.
Upon arrival I had the most awkward and off-putting chekin experience ever. Receptionist was all about telling me how it is going to be in a sarcastic tone. I tried to clarify my questions by rephrasing them but only stood corrected and shut down. For example when I asked about my room as I was told that it was a \"..typically small English room and traffic noice could be an issue and is its part of the package but the windows are double glazed.\"
I have no clue where that came from but felt a clash and and I actually expressed thats he was making me feel very uncomfortable.
I proceeded to my room (17) five flights up to the top, no lift and no offer to help with my bag. My impressions of the room were that it felt dark, dated dusty with the smell of stale fried bar food. I attempted to switch on the TV from one of the two remotes and neither were responsive. No phone in the room so I rambled back down for assistance. Your man checked it out and managed to queue up the Sky and left. Relieved I then tried the volume and changer but it was again unresponsive. Round two with the TV he made calls for help, not resolved, so asked for another room. Standing before him for what was the fifth time, sweat rolling down my face, offered a twin bedroom I decided I had enough and left for other accommodation.
Business
10/10
Exceptional
28 Jul 2025
Joseph

Great!

Great room, beautiful building. Close to tube. Only problem was no elevator.
Partner
10/10
Exceptional
28 Jul 2025
Kimberley
great
Leisure Partner
10/10
Exceptional
10 Jul 2025
Lauren
Hotel is super cute and rooms are very clean and homey. Food was awesome as well highly recommend!
10/10
Exceptional
03 Jul 2025
James

5 stars, would highly recommend

Would highly recommended this hotel and will be back to stay again in the future.

We had to book last minute due to being let down by Air BnB, but we really enjoyed our stay.

Friendly staff, clean and comfortable room with great amenities.
Partner
10/10
Exceptional
23 Jun 2025
Amal
Great location and hotel
Leisure Partner
8/10
Excellent
03 Jun 2025
Kieran
Great hotel and room
Partner
10/10
Exceptional
01 Jun 2025
David
This was such a perfect location for the Eventim Apollo, and for food and travel connections. The room was lovely and the staff I met were all really nice.
Business
8/10
Excellent
10 May 2025
Verified traveler

Good

Nice room gnerally
Partner
10/10
Exceptional
28 Apr 2025
Clemence
Great pub stay
Business
10/10
Exceptional
19 Apr 2025
Kimberly
Great location to the Eventim for concert. Amazing staff. Adorable place to stay! Would stay again for sure!
Leisure Family
10/10
Exceptional
13 Apr 2025
Colin
Fantastic British pub vibe and perfect decor throughout the building. If you’re looking for a feel of up market UK pub stays, this is a real gem right in the heart of the West London. As a London born and bred UK resident, I don’t normally like the idea of staying “in town”, but this changed my mind for a perfect night out and comfy stay.
Leisure Partner
10/10
Exceptional
10 Apr 2025
Duncan
Nice stay, comfortable bed, clean and friendly staff.
Leisure Self
10/10
Exceptional
04 Apr 2025
Cassie
I absolutely LOVED my stay at the Brook Green Hotel! The staff was very friendly and helpful!! It's centralized in the best area. I came to see a concert at the Eventim Apollo which, to my pleasant surprise, was literally 3 blocks away. The train station is only 2 blocks away a quick 5-10min to everything, with a bus stop right outside the main door and right down the street from the Westfield Mall. And it felt even safer as the Police station is only 1 block away. I will most definitely stay here again! :)
Leisure Self
10/10
Exceptional
04 Apr 2025
Greg

Great hotel, expensive mini bar

Hotel was awesome, one of the best pub hotels I've stayed in
Would say the mini fridge was expensive though, mini bottle of prosseco cost £34
Business
10/10
Exceptional
22 Mar 2025
Verified traveler

Highly recommend

Fabulous hotel. Very good value for money, really well equipped, lovely staff and great location. Nothing to find fault with.
Friends_and_family Friends
8/10
Excellent
20 Mar 2025
Verified traveler
Shower never really got hot. Was warm, at best. Pillows were lumpy and the mattress was very firm. Beautiful property beside that.
Partner
10/10
Exceptional
16 Mar 2025
Guilherme

10

Só agradecer a todo staff do hotel. Foram perfeitos.
Partner
10/10
Exceptional
05 Mar 2025
Anthony

Great place to stay

Great place to stay, comfortable, great decor and the breakfast was amazing.

Only downside is no lift so if you are on the second or third floor its a long way up
Business
10/10
Exceptional
19 Feb 2025
Samara
Beautiful hotel and a lovely restaurant
10/10
Exceptional
03 Feb 2025
Roger

Great find

Loved this place. Made to feel really welcome. Didn't feel like my first time there. Excellent standard of room. Good food in the bar. Will definitely go back.
Self
10/10
Exceptional
30 Jan 2025
Kevin

Always a pleasure

Always a pleasure staying at Brook Green - friendly staff, amazing food and comfortable rooms in a great part of London.
Business
10/10
Exceptional
16 Jan 2025
Emma

Great Hotel

Always lovely to stay for a few days, staff friendly and helpful. Rooms always
spotlessly clean.
Business
8/10
Excellent
05 Jan 2025
Annette
The hotel is charming—charming, cozy, and beautifully decorated. The staff were friendly and helpful, and everything was clean and well cared for. It felt like a peaceful little retreat, perfect for unwinding after a long day.

That said, the location was a bit of a hassle for a tourist. It’s in a quiet, nice neighborhood, but getting to central London took about 30-45 minutes, even with good public transport. That added a lot of travel time to our day and made it tricky to get to the main sights quickly.

Overall, it’s a great place to stay if you’re looking for something quiet and relaxing, but it’s not the most convenient if you want to be close to the action in London.
Leisure Self
10/10
Exceptional
31 Dec 2024
Verified traveler

GREAT hotel above a terrific pub.

LOVE this place. Just a unique place to stay -- rooms are adorable, beautifully decorated and comfortable. Staff is friendly. Pub downstairs is yummy. Just a flag that there is no elevator to your room so prepare to carry your case.
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Adrian

Great boutique hotel

What a great find! A hidden gem of a boutique hotel.
Customer service was great and the room was very comfortable with number of little extra touches.
Staff went out of their way to be friendly and accommodating.
On top of that it is great value!
Self
10/10
Exceptional
04 Dec 2024
David

London

Hotel was great with a great location. Is walk to the tube.
Partner
6/10
Pleasant
03 Dec 2024
Robert
smallish room with two flights of stairs and relatively expensive
8/10
Excellent
19 Nov 2024
Mark
Warm welcome and friendly. Nice decor. Great food. Not enough front of house staff on duty.
Leisure Self
10/10
Exceptional
15 Nov 2024
Emma

Great!

Great boutique feel to the hotel, rooms lovely and breakfast outstanding
Business
10/10
Exceptional
09 Nov 2024
Andrew

Modern comforts in a traditional setting

Lovely old pub hotel. Very comfortable rooms with high ceilings and sympathetic updates. Facilities within the rooms were on point and a decent bathroom with a double shower. The pub below is tip-top.
Friends_and_family Friends
10/10
Exceptional
04 Nov 2024
Marion
Wonderful, friendly staff. Good location, will be staying again.
Leisure Self
10/10
Exceptional
24 Oct 2024
Carl

Superb stop over

Excellent location and stay.
Business
10/10
Exceptional
18 Oct 2024
Ann
Loved the big bathroom and tge bedroom was really lovey with a fully stocked fridge.
Business_and_leisure Friends
6/10
Pleasant
08 Oct 2024
Teresa
Nice location- rooms were nice but up several flights of stairs with no elevator access. Bathroom very nice but bedroom smelled a bit stale. Bed was comfortable and linens were nice but other furnishings are a bit tired.
Leisure
10/10
Exceptional
08 Oct 2024
Anne
Great service
8/10
Excellent
03 Oct 2024
Alexander

September 2024 Stay

Overall our stay here was good. We were initially frustrated that our air conditioning wasn’t working at arrival after a long day of traveling and had to shuffle rooms. There are some minor problems that need to be addressed in order to make this place excellent. For example, the rooms are nice but the giant bright blue light on the card thing that activates the room lights and air conditioning was incredibly annoying while trying to sleep at night. Whatever air settings we would put our room on would reset in the middle of the night causing us to wake up super hot. The bathroom had some caulking issues within the shower which I expect could cause problems in the future. I went to move the vanity chair in the room and sliced my finger open on an upholstery staple. However, hotel service was nice, and the pub food was excellent. There is no elevator/lift so be mindful when booking of any mobility concerns. Would we stay here again? Yes, but this place needs to iron out a few things to be a top notch hotel.
Partner
10/10
Exceptional
01 Oct 2024
Richard
We really enjoyed our stay. It was great value for our stay in London. Getting the tube into central was easy, we ate at the hotel and the food was fantastic. The room was small but very cosy and there was everything we would have wanted, such as coffee machine, comfy bed, toilet facilities. We will be staying again!
Leisure Partner
10/10
Exceptional
29 Sep 2024
Catherine
Beautiful hotel! Great location.
Friends_and_family Friends
10/10
Exceptional
28 Aug 2024
Andrew
Simple hotel with very nice people running it. Lovely pub and food, nice clean rooms. We loved our one week stay and would absolutely stay again ♥️
Friends_and_family Family
10/10
Exceptional
21 Aug 2024
KNJ

Keeps me coming back

This was my fourth stay at Brook Green, which has become my first choice hotel for staying in London. The rooms are great, towels are thick and luxurious, and breakfast is first class. The convenient situation between Hammersmith and Shepherd's Bush tube stops is also a definite bonus.
Business
8/10
Excellent
18 Aug 2024
tanya
Comfortable well located nice decor
10/10
Exceptional
12 Aug 2024
Ian
Brook Green Hotel is a place we would love to return. The neighborhood is lovely, walkable, youthful, convenient to bus and train transportation as well as groceries. The room was small, but charming and clean.

Location & surroundings

Brook Green
Shepherd's Bush Road, 170, London, United Kingdom

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