Name: Comfotel Blu
Address: Shepherds Bush Road, 114, London, W6 7PD, GB

6/10

Pleasant

15 Jul 2026

Atsuko

The room was too hot, west facing and no air conditioning, the window can’t open widely I understand it for safety reason, but even no electric fan.
I left the room before 5 morning after the water shower, couldn’t stay there…..
The room need electric fan at least for healthy reason.

Self

6/10

Pleasant

24 Jun 2026

Manav

Upon arrival we were surprised to see what was given to us, a single bar of soap the size of a chocolate button and a single bottle of shampoo this was poo because there was NO conditioner like not even a 2 in 1 this was a one in one, this was all per person.
The staff was trying to help, the person there on nights answered all my questions but he didn’t have anything to give when I asked for toothpaste or conditioner or fresh milk. But he was trying and alway there at night.
For the price it was a little bit less than what we expected but the location is very good and the staff were nice the receptionist and cleaning staff were our highlight,
In addition, the bathroom situation… there was a tissue wrapped around the neck and despite the fan being on it got so hot.
Worth booking for a short trip. But know you won’t get the full experience there was also a big Tescos near by
Also the bed was stained but the sheets were clean

Friends_and_family Friends

8/10

Excellent

18 Jun 2026

Emma

Nice stay, only stayed for one night but clean and tidy, good size room

Friends_and_family Family

4/10

Poor

17 Jun 2026

Søren

Well, you get what you pay for. A very small room, with a very small double bed - more like 1,5 bed. I’m 191 cm and my feet stuck out and at times even touched the end wall. Very small and dark basement room with tiny window. The bathroom faucet was extremely loose so you couldn’t turn on the water without holding the faucet - which by the way turned out to be useful if you wanted water for a cup of coffee.
There were few electricity sockets and none nearby the tiny table where the cooker stood.
Amenities was hand soap and shampoo - no body shampoo.
But it was a fairly cheap stay, close to Hammersmith station and Apollo.
Pictures on the hotels website shows possibility of breakfast but not the case. Says daily cleaning but didn’t get any cleaning Sunday. The reception was full of mattresses throughout our three nights stay, so pretty messy.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Hussain

Very impressed considering the price. Immaculately clean, modern toilet/shower facilities, handy fridge, and friendly staff. The only negative was that it was loud outside with the window open (heat wave) but probably to be expected given the central location. Would happily return.

Friends_and_family Family

2/10

Poor

25 May 2026

Alam

Wi-Fi is not good 👎

2/10

Poor

02 Apr 2026

Emily

Definitely not worth it

4/10

Poor

23 Mar 2026

Hasan

Where do I start… the hallways and walking areas were cluttered with random things, not the best sign. The room itself was very out of fashion and old stains on the bedding and bed boards. The bathroom… sink was clogged so water wouldn’t drain. Toilet would flush really slowly with no power. Wasn’t happy at all with that. The one iron the entire hotel had was dirty with calcium deposits inside that ruin clothes when trying to iron. Just overall felt very icky.
The overall area of the hotel was fine with tubes close by.
Staff was great and accommodating so no issues with them.

6/10

Pleasant

19 Mar 2026

Olubusola A.

The WiFi is terrible in my room 25. Both comfotel 1 and 2 didn’t connect for 1 minute. If you have alternative then the accommodation may be fair.

Self

8/10

Excellent

09 Mar 2026

Robert

Great value and ideal location for the Eventim Apollo
Good hotel for the price paid and perfectly placed for attending a show at the Eventim Apollo, just a 10‑minute walk away. Close to shops and within easy walking distance of several tube stations. The only downside is the road out front, which can be a bit noisy at all hours.

Self

8/10

Excellent

16 Feb 2026

Keighley

Basic but nice enough hotel for last minute overnight stay, location was close to where I needed to be & easy to get to Westfield shopping centre, can’t complain for price paid.

Business Self

6/10

Pleasant

14 Feb 2026

Hanna

Better sound insulation. Staff could be more polite. Better equipped rooms, no desk and chair for work, and vety poor Wi-Fi
Better quality bedding no pillow ptotectors, Sheets on mattresses were not long enough.
Cleaner knocked on the door about 45 min before we had to check out, and said we need to check out. We said we would leave by the required checkout time.
No nightstands, place just needed to have basic ameneties expected from a hotel,
Beds were ok and it was nivelreumaan to have a fridge, and room was clean

Leisure Family

10/10

Exceptional

11 Dec 2025

Eugene

Fast and reliable wifi
2 Big beds
Big shopping centre near stay so lots of shopping and food to choose from

Friends_and_family Friends

8/10

Excellent

02 Dec 2025

Mark

Clean room.

8/10

Excellent

13 Nov 2025

MR

Plenty of shops nearby, the internet kept going on and off in the evening, but when on, was fast.

Self

8/10

Excellent

04 Nov 2025

Ka Yee

Overall comfortable and friendly staff

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Nhiel

Need to improve the cleanliness of the room, though, nearby amenities, malls and restaurants.

Friends_and_family Family

4/10

Poor

28 Oct 2025

Rowena

In there website free breakfast but its not. Very disappointed

4/10

Poor

26 Oct 2025

Kristine

Misleading information on booking tge hotel regards breakfast. On the website it does state that there is breakfast , on arrival I was informed opposite.

Business Family_with_children

8/10

Excellent

21 Oct 2025

Scott

Good but not perfect

The room was perfect for a solo overnight stay, well located for the Hammersmith Odeon and well priced. It's a shame a couple of aspects of the room were lacking as it would have otherwise got a clean sheet.
If there's a TV in the room, it should work, mine wouldn't show any channels and if it did, it would stop after a few seconds.
The wall light next to the bed looked like it was about to fall off, and the spotlight did not work.
Other than these small issues I'd be happy to stay again.

Self

6/10

Pleasant

16 Oct 2025

Rebecca

Great for a short stay

Our stay was absolutely ideal for what we wanted at the price we paid. The room was small but well equipped and the beds were comfortable. The bathroom was quite mouldy and slightly run down, but the room otherwise seemed clean. We stayed for just one night as we were attending an event nearby and it was ideal for a short stay like this.

Partner

6/10

Pleasant

08 Sep 2025

Somaya

Great area, kind staff, bed not the most comfortable, room had door to the garden which i understand needs locking for safety but means no air, definitely needs fan in the summer.

6/10

Pleasant

06 Sep 2025

Toby

Good location budget stay

Stayed for a night in 4 person room and was fine for our purposes as location is good. Is a budget hotel so you get what you pay for. Free wi fi was good and room was clean. Only downside was that my wife didnt sleep well as there was a dip on one side of the double beds.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Verified traveler

Value for money close to all amenities

Nice room for an overnight stay. Basic and nothing fancy but served its purpose. Staff was very welcoming.

Self

2/10

Poor

08 Aug 2025

Hazel

Not much sleep

Didn’t get to stay at Comfort Blue. Was sent to a partner hotel (Euro). But did get an upgrade on arrival. Nice room. However there was a sign on the window to say the window was broken and not to open. It was open already. Couldn’t shut it, so noisy until late. Water started to come through the bathroom ceiling and wall at 11 pm. A stream at first, reducing to dripping for the rest of the night. No one at reception to report it to. Had to keep emptying a bin catching the brown water several times. Plaster stuck to the duvet (not myne). And no battery in the tv remote. Not much sleep. Shame as it was otherwise a nice room

Business

8/10

Excellent

07 Aug 2025

Jason

Friendly reception

Friendly welcome and whilst a fairly basic room had everything I needed for an overnight stay.

Business

10/10

Exceptional

30 Jul 2025

Rosie

Clean, nice rooms

Leisure Friends

8/10

Excellent

21 Jul 2025

Joyeuse

Easy check in as we arrived very late. The place was very quiet, safe and accessible to the public. Staff was very friendly and helped us call the taxi in the morning. Good experience

Leisure Family_with_children

6/10

Pleasant

12 Jul 2025

Tom

Value for money but very noisy but this may have been the location of my room

Business Self

10/10

Exceptional

16 Jun 2025

Taimoor

check in and check out was easy, and reception looks really nice. easy to get to all places including underground and westfield. breakfast would have been nice but we went gails next door. will recommend. thanks

Leisure Self

4/10

Poor

08 Jun 2025

Phoebe

Bearable, but kind of rubbish for what you pay. I don’t know if it’s the northern in me, but we paid £202 for two nights. Last time we were in London we paid £64 a night, and stayed in a much better hotel in Kensington Gardens. It was not worth the £202.
The toilet barely flushed, it was blocked upon arrival before we even used it, and we got blamed for using toilet wipes. This was despite me telling him it was blocked when we got there? I think he presumed I’d put my makeup wipes down the toilet. Anyway, it needed a plunger to unblock the last guests issue.
Tatty furnishings, radiator a tetanus risk (rust everywhere), bent picture frames, a shoddily painted mirror in the basement, exposed nails in the table. No hand soap in the bathroom, carpet has seen better days, no shampoo or conditioner (that’s just me being pedantic, but it would’ve been nice to be warned). Maid who came in 30 minutes before check out and rudely told us check out was at 11. Fair enough, but no need to be rude.
10 minutes away from a tube station which is nice. Be warned there’s about 4 other Comfotels on this road so make sure you go to the right one.

Leisure Partner

6/10

Pleasant

13 Dec 2024

Ewa

No light next to the bed .
No bed side table .
Radiator didn't work . Hot water only in a sink no in a shower

Business_and_leisure Partner

8/10

Excellent

29 Mar 2026

Vania Cristina

Localização boa.. supermercado tesco próximo e estações de metrô tbm.. comércio fasto.
Quarto pequeno, mas como andamos o dia todo. Só voltamos pra dormir. Ok

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

ALLAN

Excelent

10/10

Exceptional

18 Dec 2025

Eneas Febo Isacar

Excelente todo. Habitación, servicio y ubicación.

8/10

Excellent

25 Nov 2025

Ana

Me tocó hasta el último piso y no hay ascensor por lo que subir las maletas es una pesadilla y el staff se niega a ayudarte, tampoco hay internet!!
Fuera de eso la ubicación es buena y la habitación también es rescatable si es que solo vas por un par de noches.

Leisure Family

10/10

Exceptional

06 Nov 2025

Christina

Preis Leistung absolut angemessen.

Leisure Family

6/10

Pleasant

01 Oct 2025

Dörte

Zugang zum zweiten Bett und zum Fenster über das vordere Bett. Steckdosen am Boden, \"blick\" auf müllecke.
Gute Sauberkeit, freundlicher Empfang

Leisure Partner

4/10

Poor

30 Aug 2025

Luca

Esperienza negativa. Nel complesso la struttura potrebbe essere valutata sufficiente (non di più). A parte che le foto sono piuttosto ingannevoli, la pulizia non è il massimo, ma non è la cosa peggiore, e forse siamo nella media della zona. Ma la cosa grave è che su 3 notti, la prima l' acqua andava e veniva e il personale lo ha giustificato col fatto che fossimo nel piano mansardato e quindi la pressione fosse bassa. Le altre due siamo stati completamente senza. Da sottolineare che ci è stata offerta una camera vuota da usare per la doccia, ma 5 piani più sotto. Ok, va bene, finchè nell'ultimo giorno tutta la struttura non ha avuto più l'acqua. Il personale continuava solo a dire che avevano chiamato per la riparazione. Ero con tutta la famiglia e non potersi lavare non è una bella esperienza. Mi sono dovuto arrangiare con boccioni di acqua comprati per fortuna nel vicino supermarket. Sottolineo che questo sito, nonostante il mio reclamo ha dichiarato di non poter fare nulla a riguardo, con rimborsi anche parziali. Peccato perchè la zona è comoda a servizi e metro (10 min.). Anche se un po'rumorosa per il passaggio frequente della polizia (vicino c'è una stazione della polizia)

Leisure Family

10/10

Exceptional

28 May 2025

eder osvaldo

Me encanta el servicio de comfotel me he hospedado varias veces ahi

Friends_and_family Family

10/10

Exceptional

28 May 2025

eder osvaldo

Está en la zona de hammersmit en es la zona céntrica de Londres pero en relación precio está muy bien ubicada

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Nadia

Muy buena

4/10

Poor

31 Jan 2025

Daniela

No penúltimo e ultimo dia da nossa estadia, ficamos sem internet a rede móvel era péssima. A sanita e a pia entupiam quando usadas e o chuveiro não tinha pressão. As camas era confortáveis e o espaço era quente.

Friends_and_family Friends

8/10

Excellent

20 Dec 2024

Marc

Très correct pour le prix, bien pour une nuit

Chambre petite mais calme, propre et fonctionnelle. Bien pour une nuit

Self