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The Queens Hostel

London · United Kingdom

121 South Africa RdView location

7.6/10Very good64 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.2/108.2
Condition7.8/107.8
Neighborhood6.0/106.0
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Queens Hostel

With a stay at The Queens Hostel in London (Shepherd's Bush), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. This hostel is 2.6 mi (4.2 km) from Kensington Gardens and 2.7 mi (4.4 km) from Queensway.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Featured amenities include luggage storage and ATM/banking services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 38 guestrooms featuring microwaves and flat-screen televisions.

Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Read more about this hotelShow less

With a stay at The Queens Hostel in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Westfield London Shopping Centre and Olympia Events. This hostel is 3 mi (4.9 km) from Royal Albert Hall and 3 mi (4.9 km) from Hyde Park.

Make yourself at home in one of the 38 guestrooms featuring microwaves and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Featured amenities include luggage storage, a safe deposit box at the front desk, and ATM/banking services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Self parking fee: GBP 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Westfield London Shopping Centre 0.6 km / 0.4 mi
Holland Park 2.2 km / 1.3 mi
Portobello Road Market 2.6 km / 1.6 mi
Kensington High Street 2.7 km / 1.7 mi
Olympia Events 2.7 km / 1.7 mi
Eventim Apollo 2.8 km / 1.7 mi
River Thames 3.1 km / 2 mi
Kensington Gardens 3.6 km / 2.2 mi
Queensway 3.8 km / 2.3 mi
Kensington Palace 3.9 km / 2.4 mi
Hyde Park 4.4 km / 2.8 mi
Royal Albert Hall 4.7 km / 2.9 mi
Imperial College London 4.7 km / 2.9 mi
Natural History Museum 5.1 km / 3.2 mi
Victoria and Albert Museum 5.3 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • hostel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Luggage room
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory BASICBed in dormitory • BASICBED.Z1

    Photos are not available for this room type.

    The Queens Hostel

    Bed in dormitory BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK

    Photos are not available for this room type.

    The Queens Hostel

    Bed in dormitory BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Queens Hostel

7.6
Very good
64 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
7.8 /10
Neighborhood
6.0 /10
Amenities
7.4 /10
20 reviews shown
10/10
Exceptional
14 Jul 2026
Seungho
Liked the location. Peaceful neighborhood. Walking distance to the tube. Staff and guests are friendly.
You might need your own shampoo and bodywash for shower. Bring your own towel, too. (Luckily I got one free this time.)
Self
2/10
Poor
27 May 2026
Edozie
My 4-day stay at Queens Hostel was an absolute nightmare and undoubtedly one of the worst accommodation experiences I have ever had. From the moment I arrived, the environment felt uncomfortable and unpleasant. The hostel had serious hygiene and maintenance issues that made the stay extremely distressing.
There were numerous bed bugs in the beds and duvets, making it almost impossible to rest properly and raising major concerns about cleanliness standards. To make matters worse, the structural parts of the bunk beds were worn out, dilapidated, loose, and unstable and there's no enough spaces to move in/between the bunk beds in the CUBICLE that they call hostel rooms. Sleeping on the bed was physically uncomfortable and caused body pain rather than providing rest. The toilet facilities were also in a terrible state; after flushing, waste would often rise back up instead of properly clearing away, creating another unpleasant and unhygienic experience.

However, the most disturbing aspect of my stay was not even the poor physical conditions, but the attitude and behaviour of the hostel management. The level of arrogance, disrespect, and high-handedness displayed toward guests was deeply shocking. Rather than treating paying customers with basic dignity and courtesy, guests were made to feel as though they had no rights or value. There was a clear sense of disdain in the way concerns and requests were handled. Instead of making any effort to address guests’ complaints or resolve
2/10
Poor
26 May 2026
Edozie
My 4-day stay at Queens Hostel was an absolute nightmare and undoubtedly one of the worst accommodation experiences I have ever had. From the moment I arrived, the environment felt uncomfortable and unpleasant. The hostel had serious hygiene and maintenance issues that made the stay extremely distressing.
There were numerous bed bugs in the beds and duvets, making it almost impossible to rest properly and raising major concerns about cleanliness standards. To make matters worse, the structural parts of the bunk beds were worn out, dilapidated, loose, and unstable and there's no enough spaces to move in/between the bunk beds in the CUBICLE that they call hostel rooms. Sleeping on the bed was physically uncomfortable and caused body pain rather than providing rest. The toilet facilities were also in a terrible state; after flushing, waste would often rise back up instead of properly clearing away, creating another unpleasant and unhygienic experience.

However, the most disturbing aspect of my stay was not even the poor physical conditions, but the attitude and behaviour of the hostel management. The level of arrogance, disrespect, and high-handedness displayed toward guests was deeply shocking. Rather than treating paying customers with basic dignity and courtesy, guests were made to feel as though they had no rights or value. There was a clear sense of disdain in the way concerns and requests were handled. Instead of making any effort to address guests’ complaints or resolve
Self
4/10
Poor
01 Nov 2025
Rodney
The kitchen was equipped for cooking, but the building is old, not all of the rooms have doors, the pest control gave me a rash, and there is always someone in the hostel who snores very loudly or causes you trouble.
Business Self
6/10
Pleasant
24 Oct 2025
Intis
No idea why no have some shelf on wall for cellphone,headphones,glasses or bottle of water,but nice for this money
10/10
Exceptional
20 Sep 2025
Dylan
The staff our amazing, very comfy beds and just nice in general. It's a very family orientated hostel I will definitely be back
Self
4/10
Poor
13 Jul 2025
Myeongeun
Only hot water available in Summer. Tiny room.
Self
6/10
Pleasant
06 Jul 2025
Reza
It’s definitely good enough for 1 or 2 nights but nothing more.
Leisure Self
10/10
Exceptional
03 Jul 2025
Samantha

Excellent value for mibey

This hostel is well worth a visit! It is exactly what it says…a hostel with shared dorms so don’t go expecting any thing extravagant but it was exceptional value for money and I will definitely stay again
Self
10/10
Exceptional
29 Jun 2025
Nikita
Nice, family like place. Everything was great for a 1 night stay.
Leisure Self
10/10
Exceptional
14 Jun 2025
Olusanya
This was a very nice experience and I wish i had booked this earlier. It would have made my stay more enjoyable
Self
10/10
Exceptional
13 Jun 2025
Richard
Actually a nice hostel which was kinda cosy and like a home from home for one night. Staying here longer is better as you have a kitchen and stuff to use and you’re in a good area for shopping. I will deffo go back soon for a few days as its location is great for transport all over city.
Self
10/10
Exceptional
30 May 2025
Rienelle
everything was exceptional
Leisure
10/10
Exceptional
03 Nov 2024
Abdullah
Lovely
2/10
Poor
12 Oct 2024
Giovanni
It's full of bedbugs please avoid completely
Business_and_leisure Self
2/10
Poor
12 Oct 2024
Giovanni
It's full of BEDBUGS please avoid completely
Business_and_leisure Self
2/10
Poor
12 Oct 2024
Giovanni
The Hostel is fully riddled with bedbugs.
The management do not how how to handle the situation and get really aggressive when you tell them the truth .
It's a lovely place but it requires a management that cares about the guests.
If you are concerned about your health , please avoid this hostel.
The manager is quite hostile when you speak to her regarding the situation.
The place needs to be closed for health and safety reasons.

Giovanni YANFUL ( stayed for 1,5 months)
Withing this time period the management did not change the beds.

Avoid completely.
Business_and_leisure Self
8/10
Excellent
19 Sep 2024
IFTIKAR
Pleasant weekend stay , really good
Business Self
6/10
Pleasant
15 Aug 2024
Jenny

Great family hostel

Great value for money hostal compared to the other I tested this summer .
Shame I had to get all the farty blokes in my room . Would be nice to have separated female from male rooms
Self
10/10
Exceptional
12 Jul 2024
Abdi Nasir
Goog

Location & surroundings

The Queens Hostel
121 South Africa Rd, London, United Kingdom

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The Queens Hostel

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