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Park Plaza London Park Royal

London · United Kingdom

Western Avenue, 628View location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Plaza London Park Royal

With modern facilities, a welcoming atmosphere and premium location with excellent transport links, Park Plaza London Park Royal is ideal for families and independent travellers. Guests are perfectly located for Wembley Stadium, The SSE Arena, the London Designer Outlet, Sudbury Golf Club and the Harry Potter Studios.

Kew Gardens and Chiswick Park are nearby, and the West End is only a short tube ride away. The hotel is also well connected to London's rail network and Heathrow Airport. The hotel's 212 guest rooms include 120 Superior Rooms and 92 Studio Rooms with sofa beds.

All rooms have ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, walk-in showers, Elemis bathroom amenities and complimentary high-speed Wi-Fi. The fitness centre includes Technogym cardio and resistance machines. The restaurant is open for breakfast, lunch and dinner, and the bar offers great wines, beer.

Read more about this hotelShow less

Located in London (Ealing), Park Plaza London Park Royal is within a 10-minute drive of Wembley Stadium and Westfield London Shopping Centre. This hotel is 5.6 mi (9.1 km) from Hyde Park and 6.1 mi (9.7 km) from Royal Albert Hall.

Make yourself at home in one of the 212 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Tourism Program LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 16.00 for children
    • Self parking fee: GBP 15.00 per night
    • Pet fee: GBP 24 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Russian

    Portuguese

    Greek

    English

    Italian

    French

    Hungarian

    Spanish

    Arabic

    Ukrainian

    Farsi

    Polish

    Romanian

    Dutch

Nearby attractions

Ealing Broadway Shopping Center 2.8 km / 1.8 mi
Wembley Stadium 4.8 km / 3 mi
OVO Arena Wembley 4.9 km / 3 mi
Westfield London Shopping Centre 5.5 km / 3.4 mi
Eventim Apollo 6.9 km / 4.3 mi
Portobello Road Market 7 km / 4.3 mi
Holland Park 7.2 km / 4.5 mi
River Thames 7.3 km / 4.5 mi
Kensington High Street 8 km / 5 mi
Olympia Events 8.1 km / 5 mi
Royal Botanic Gardens, Kew 8.3 km / 5.2 mi
Kensington Gardens 8.4 km / 5.2 mi
Cromwell Road 8.5 km / 5.3 mi
Hyde Park 9.1 km / 5.6 mi
Kensington Palace 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 212
  • Number of floors (main building): 6
  • Double rooms: 212
  • Studios: 92
  • Superior rooms: 120
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 64 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Transfer serviceExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Conference hostess
  • Secretarial service
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Set menu lunch
  • Special dietary options
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Park Plaza London Park Royal

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Park Plaza London Park Royal

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Park Plaza London Park Royal

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Park Plaza London Park Royal

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B-2

    Photos are not available for this room type.

    Park Plaza London Park Royal

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Park Plaza London Park Royal

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 20 m²TWN.SU
    TWIN SUPERIORPhoto unavailable5 photos

    Park Plaza London Park Royal

    TWIN SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Smoke detector
    • Safe
    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies
    • 220V power supply
    • Wake-up service

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Park Plaza London Park Royal

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Park Plaza London Park Royal

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Park Plaza London Park Royal

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Park Plaza London Park Royal

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Housekeeping
    • Safe
    • Wake-up service
    • 220V power supply
    • Pay movies
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Tea and coffee making facilities
    • Ironing set
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Smoke detector

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDS • 24 m²STU.2B
    STUDIO TWO BEDSPhoto unavailable6 photos

    Park Plaza London Park Royal

    STUDIO TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Room amenities

    • Cable TV
    • Plug adaptor
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Smoke detector
    • Housekeeping
    • Toiletries
    • Desk
    • Satellite TV
    • Pay movies
    • 220V power supply
    • Wake-up service

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Park Plaza London Park Royal

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Park Plaza London Park Royal

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Park Plaza London Park Royal

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Park Plaza London Park Royal

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Plaza London Park Royal

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
EMMA
We had a warm welcome from Raheem, who checked us in and explained about the hotel services and restaurant. Room was clean, spacious and had everything we needed. The beds were comfortable and the hotel was quiet, which ensured a good night's sleep. We had dinner and breakast at the hotel which were good.
8/10
Excellent
21 Jul 2026
Evalyn Sharen
The room was good, would love to have a door in the bathroom though. The air conditioning didn't work on arrival but upon reporting it, the staff was kind enough to have it looked at straight away
10/10
Exceptional
20 Jul 2026
Jayne
Walking from the busy street into reception, immediately felt calming. The hotel reception had a lovely smell and the staff were very welcoming. We found Nina particularly helpful.

The room felt light and airy. We liked the controllers for adjusting lighting, heating and the AC.

The bed was the most comfortable hotel bed we’ve ever slept and the room was extremely quiet.
L
The bathroom was modern and we enjoyed the Espa toiletries.

The cleaning team were busy getting rooms ready as we checked out. They deserve a special mention as they were lovely and work so hard to achieve good standards.

I also liked being able to book and pay for this hotel with Clubcard Points.
Friends_and_family Family
6/10
Pleasant
19 Jul 2026
Lisa
Staff were great and hotel was lovely, great location my only moan was the shower was a dribble and no hand soap in the dispenser. Other than that it was fine and I would go back
Partner
10/10
Exceptional
19 Jul 2026
Hannah
All the staff were absolutely lovely, the room facilities were fabulous. The breakfast was yummy and so was their dinner menu!
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Rebecca
Great room, bar was great and friendly as well helpful staff.
Family
10/10
Exceptional
14 Jul 2026
Tezra
.
8/10
Excellent
13 Jul 2026
Justine
The check in was really easy and the staff were lovely.
The menu for dinner was limited and the service was slow.
Breakfast was help yourself and had plenty of choice, one waitress was extremely rude.
The room was clean and spacious.
Partner
10/10
Exceptional
12 Jul 2026
Katrina
Really loved my stay at Park Plaza. Staff were very helpful and had someone fix my bathroom sink ASAP. Rooms were very nice, quiet, and comfortable.
Self
10/10
Exceptional
12 Jul 2026
Martin
Lovely modern quiet room
Partner
10/10
Exceptional
12 Jul 2026
CONNOR
We stayed at Park Plaza Park Royal for the My Chemical Romance gig in Wembley and was reasonably priced. Great room with lovely staff and good food. We would stay again for sure.
Partner
10/10
Exceptional
11 Jul 2026
Michelle
Very easy to get to and very friendly - but professional staff on arrival. The room was the cleanest I’ve seen a hotel room and the AC had been activated before we got there - which was greatly received when we arrived!
Great nice sleep and would definitely stay again.

Thankyou!
Family
2/10
Poor
10 Jul 2026
Charleigh
Would not recommend as there’s something wrong with the sewage, gurgles up through the showers, smells disgusting and severely unhygienic.
Partner
10/10
Exceptional
08 Jul 2026
Babak
Air conditioning was really good
Business
10/10
Exceptional
05 Jul 2026
Shirley
Really lovely hotel, reception staff fantastic, granted us an early check in. The bar and bar food really good. When we went back up to our room staff had put some goodies in there for us, including a Harry Styles cupcake as we were going to see him at Wembley Stadium. Room service was also fantastic, ordered some pizza to the room after getting back late from the concert, after a little while getting through managed to order and they arrived to the room pretty quickly. Room was great too, spacious and had everything you needed including a little fridge. We had a great stay and would definitely recommend and would definitely come back.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Katrina
Clean room staff air conditioning didn’t have breakfast
Family
10/10
Exceptional
04 Jul 2026
Donna
We had to find a hotel at short notice and this is the one that was very reasonably priced, very clean, nice vibe, and lovely staff, room was spacious and comfortable, would love to come back again
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Rose
Comfortable room with touch controls for lighting and aircon by bed
Family
10/10
Exceptional
02 Jul 2026
Annie
The lobby smells absolutely delicious lol air conditioning is great! Breakfast is so good.
Self
10/10
Exceptional
30 Jun 2026
Clare
Ramen on reception was lovely - very friendly and efficient. Room modern and clean, pleasant stay would 100% recommend
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Suzanne
Great location just opposite the tube station. Fantastic room. Air conditioning worked a treat and much needed on one of the hottest days/nights.
Family
8/10
Excellent
25 Jun 2026
Jane
Comfortable and clean room with air conditioning. Staff were very friendly throughout. Breakfast good.
Family
10/10
Exceptional
22 Jun 2026
Callum
The aircon was great especially in the heat we’ve been having, the staff are amazing, kind and helpful and the breakfast was delightful. 100% visit again
Friends
10/10
Exceptional
21 Jun 2026
Terrie
The staff on reception were brilliant and couldn’t do enough to help us. They offered reliable advice on navigating London and made our stay much more memorable. Hope to return again soon.
Friends_and_family Family
8/10
Excellent
15 Jun 2026
Udo Gerd
Clean room and bathroom, waitresses and waiters very polite and helpful.
Lovely surprise to be given a VIP perk (15% discount in bar and restaurant) but sadly after checking only received £0.72 of a £92.26 bill.
Self
10/10
Exceptional
14 Jun 2026
Kathryn
Room was a good size and lovely bath robes. Great customer service and very convenient location.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Ellie
Welcoming staff, clean comfy bed and room, air con, different light settings. Delicious food and room service available. Our first time in London and we would definitely love to come back.
Partner
4/10
Poor
12 Jun 2026
David
Good breakfast. Helpful staff.
Self
10/10
Exceptional
11 Jun 2026
Adam
Stayed here a few time and it is my favourite place. You get a luxoirius room for budget friendly amount. Beautiful design and friendly staff. The parking is secure and the location is perfect if you want to be close to the city andt the outskirts
10/10
Exceptional
07 Jun 2026
Stacey
Very welcoming lobby space, cosy and relaxed vibe. Staff very friendly. We got home from our concert at Wembley Stadium slightly late but managed to get in just before check in at midnight, check in was incredibly quick and friendly.
The room was clean, Cosy and modern. Bed was huge and a super comfy , the kids slept well in there sofa bed too!
We were greeted with a lovely little vip message , mini gin, mini prosecco, hand baked crisps and complimentary bottled water which was a nice touch.
The bathroom had shampoo , conditioner, body wash, hand and body lotion all fully stocked all smelled amazing. It was lovely on our skin and hair ! Hairdryer was super powerful! Little nespresso was great to start to the morning.
We loved the late check out time ( noon), which was very welcome after a late night.

Only little sticking point : The sliding door between toilet and shower was rather stiff and squeaky to pull across.

We pre booked parking on just park app so it was guaranteed, this was a bit more expensive than paying on the day but gave us peace of mind. We used the overflow car park , and got the last space. It was a bit of a mess in this area but we were very happy. When we got back late at night, the car park was very full; we noticed the car was now blocked in, but it didn’t cause us any problem, by 10 in the morning it was very empty again and lots of spaces.

Uber to Wembley from the hotel cost £23 and back after the event £33.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Samantha
The hotel was lovely, even though it was just somewhere to stay for the night it was clean and the staff were friendly
Friends_and_family Friends
10/10
Exceptional
07 Jun 2026
Michelle
They were super helpful in Petty’s check in early as we were at a concert. The staff were amazing with my daughter catering for her allergies. Definitely return.
Family
10/10
Exceptional
31 May 2026
Hamid
Great stay, great staff, Nina at front desk very helpful and professional, also food was amazing at room service and room service team all great
Self
10/10
Exceptional
30 May 2026
Georgia
Lovely rooms with great espa shower products. Amazing air con and being able to connect your phone to the TV was a great additional. Very handy that the car park has ev chargers and the staff are friendly and happy to help. My only critique is that the car park is small and we also witnessed mopeds trying to break into some cars in the car park so be careful with your valuables in your car!
Partner
2/10
Poor
28 May 2026
Charlotte
Scary hotel filled with men roaming around and it was unsafe
Pet
10/10
Exceptional
27 May 2026
Paul
A great venue for anyone visiting the Wembley area
10/10
Exceptional
25 May 2026
Warren
The stay was first class.

My only slight criticism was the tables in the bar area had food and crumbs on them from previous occupants which could have been cleaned

Otherwise spot on
Friends_and_family Family
10/10
Exceptional
20 May 2026
Charles
The property is well maintained and has a great ambiance
Self
10/10
Exceptional
16 May 2026
Adam
Very friendly kind staff very clean rooms
10/10
Exceptional
16 May 2026
Abena
Staff nice clean rooms
Friends_and_family Friends
10/10
Exceptional
05 May 2026
Anthony
Breakfast was fresh and parking was easy
Partner
8/10
Excellent
26 Apr 2026
Robert
The staff at this hotel were delightful. Always cheerful and helpful.

The food in the hotel restaurant was bland, but not bad.

The room was fairly small but had the basics. My biggest recommendation would be for them to install actual light switches instead of using the weird control panel they have, and to get more/better TV options.
Self
8/10
Excellent
13 Apr 2026
Rahul
The services were great
Only due to some confusion my room was only cleaned once in 10 days
Rest overall the hotel is good
Partner
2/10
Poor
11 Apr 2026
Farid
Staff are not friendly and
10/10
Exceptional
10 Apr 2026
Marcin
frieindlyvstaff, great breakfast
Partner
10/10
Exceptional
30 Mar 2026
Allan
Brilliant
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Steven
Brilliant place all round.
Will stay there again
Self
10/10
Exceptional
28 Mar 2026
Imad
Yes
Family
10/10
Exceptional
23 Mar 2026
Vlad
The room was clean
Self
10/10
Exceptional
15 Mar 2026
davide
Overpriced restaurant
10/10
Exceptional
12 Mar 2026
Sera
Staff were all unbelievably good. Hotel nice too but wow the staff. Such nice and professional interactions. Hats off to the management for setting such a high standard and to the team for delivering it
10/10
Exceptional
07 Mar 2026
Tedd
Perfect stay, will definitely be back.
Self
8/10
Excellent
27 Feb 2026
Angelle
Clean room, very friendly, smiling and accommodating staff members at every level from house keeping, dinner service by to manager s
Self
10/10
Exceptional
24 Feb 2026
Rebecca
Great stay would stay again
10/10
Exceptional
18 Feb 2026
Anna
Lovely room and lovely hotel
Self
10/10
Exceptional
15 Feb 2026
Ryan
Fantastic hotel with great staff
Partner
8/10
Excellent
09 Feb 2026
Orville Russel
The location was a little further out than I thought but it was close to the tube which helped. Staff was pleasant and cleanliness was great
Leisure Partner
10/10
Exceptional
06 Feb 2026
Ruby
Was amazing , raheem , emunul and rima was amazing
Partner
10/10
Exceptional
28 Jan 2026
Barry
Clean
10/10
Exceptional
21 Jan 2026
Udo Gerd
Great service
Business
10/10
Exceptional
16 Jan 2026
Udo Gerd
Great service on the bar, clean room
Business
10/10
Exceptional
13 Jan 2026
Martin
All good
10/10
Exceptional
06 Jan 2026
Evalyn Sharen
The room was great as well as th staff was very friendly
8/10
Excellent
03 Jan 2026
Sukhtej
Nice
10/10
Exceptional
28 Dec 2025
lewis
Great experience
10/10
Exceptional
25 Dec 2025
Karolina
Everything was great!
Partner
8/10
Excellent
22 Dec 2025
Kirsty
Apart from an uncomfortable bed maybe that’s personal preference the whole stay was really good
Leisure Partner
6/10
Pleasant
14 Dec 2025
Sarabpal
Hotel was clean, room in good condition and breakfast was varied and nice.

However, when we arrived they said that our room was not available and we would be transferred to a sister hotel, which we disputed. They agreed and found us a room, however there was a damp smell in the room and in the morning when we awoke a foul smell could be smelled from the bathroom, as if something had leaked, but we did not find a leak anywhere. Otherwise the room was clean, tidy, well equipped, nice shower etc. Staff was also friendly.

It was just considering the price we had to pay we wouldnt have expected that smell from the room.
Friends_and_family Family
6/10
Pleasant
11 Dec 2025
Evalyn Sharen
love park plaza and location, the room had a clogged shower as it wouldn’t drain easier and would fill up. And a bit disappointed that the app didn’t work (key card) Besides that the stay was perfect.
10/10
Exceptional
11 Dec 2025
Steven
Stayed for 3 weeks to be near the local hospital ahead of the birth of my child.
Travelled with my pregnant wife and small dog.
Perfect location if you need a hotel that isn’t expensive like most London hotels, with two tube stations on different lines (Piccadilly and Central) in close proximity.

As we stayed there for three weeks, I can confidently say this hotel is brilliant.
Staff were great, especially everyone on reception who we got to know well during our stay. I’d like to show recognition to Nina, Katie, Rahim and Niamh, always willing to help when needed.

Wi-Fi works superbly well in this hotel, and very easy to connect.

If you are bringing a dog, this is an extra charge.

One minor suggestion would be to allow a plug in to the bedroom TVs - they have a purpose built frame around it so you can’t plug in your HDMI cable to laptops for added viewing options. The casting app options are limited, and the generic TV interface does look a bit dated and was quite slow.

That certainly does not overshadow a very pleasant experience of this hotel. Next time I’m in the area, especially for local hospital use or travelling from Heathrow, I will only considering staying here.

Partner
8/10
Excellent
11 Dec 2025
Udo Gerd
Bar staff needs to be properly trained
Business
10/10
Exceptional
05 Dec 2025
Deepali
Rooms were spotless. Service was elevated. We loved Nina, she was personable and also helped us showing our room, check us in without any issue. The hotel location is do convenient
Business_and_leisure Family
10/10
Exceptional
01 Dec 2025
Grace
Friendly on reception staff!
Business
8/10
Excellent
30 Nov 2025
Megan
The staff were all really friendly and kind.
Friends_and_family Family
2/10
Poor
29 Nov 2025
Versin
I would like to share my experience during my recent stay, as it fell significantly below expectations.

Upon arrival, the room was not properly cleaned. We found trash left by the previous guest, and there was no remote control for the TV. Despite calling the front desk, no one responded, which forced us to sleep with the TV on—an uncomfortable situation.

We had paid for full breakfast throughout our stay, but the quality was disappointing. The selection was very limited, lacked healthy options, and the eggs were undercooked, making them unsafe for my pregnant wife.

On Wednesday night, while the “Do Not Disturb” sign was displayed, a front desk agent entered our room without knocking. At the time, I was in the shower and my wife was in bed. The agent did not speak, took the tea kettle, and left. When my wife addressed this, the agent simply said, “I thought you have kids,” which was highly unprofessional.

Unfortunately, based on these experiences, I cannot recommend this property. I have stayed at many hotels across Europe, and this was by far the worst experience.
Leisure Family
6/10
Pleasant
20 Nov 2025
Liam
Weird sewage/drain smell in bad area
Business
10/10
Exceptional
13 Nov 2025
Marcin
Nice hotel and lovely restaurant
Business Self
10/10
Exceptional
12 Nov 2025
Emmanuel
Nina was soo helpful, she made our experience superb
10/10
Exceptional
09 Nov 2025
Hannah
Amazing rooms. Staff are incredible, very warm and welcoming. The room itself was gorgeous and so close to the Park Royal retail park. Literally a 5 minute drive
Leisure Partner
10/10
Exceptional
09 Nov 2025
Samantha
The staff are so amazing. Friendly, helpful and nothing is too much trouble .
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Ann
I only stayed one night but the room was clean and it was quiet apart from some noise coming from the road. I didn’t have breakfast so can’t comment on that. The staff were very friendly at reception and in the bar.
Leisure Self
10/10
Exceptional
27 Oct 2025
Momataz
Amazin
10/10
Exceptional
26 Oct 2025
Courtney
Our stay at Park Plaza London Park was great. The staff was very helpful and friendly. The room rate was definitely within our budget and the rooms were clean and comfortable.
Leisure Partner
10/10
Exceptional
26 Oct 2025
Kari
ok
Business Self
8/10
Excellent
22 Oct 2025
Andrew
Room was nice enough although I had a large suitcase and there wasn’t anything really to put it on. The lounge chair in the corner was in a position where you could not view the TV.
The buffet breakfast was pretty base level- I miss my morning porridge! Maybe a Bircher muesli also.
Business Self
8/10
Excellent
21 Oct 2025
Odalys
Good hotel close to the train station.
Business_and_leisure Family
8/10
Excellent
16 Oct 2025
Grant Trina
The staff were helpful and friendly. Breakfast was acceptable with vegetarian option. Plenty of fresh fruit.
Friends_and_family Friends
10/10
Exceptional
14 Oct 2025
Mohammed
Lovely stay. Even though you’re off the A40 you would never know. Well placed to drive or travel into central. The rooms are spacious and facilities are clean. Special shout-out to Niamh on reception who made our stay super special after telling her it was our 6 year anniversary!
8/10
Excellent
13 Oct 2025
Marcin
Nice hotel, good service hiwever parking was full which is massive priblem if you travel by car as there are no many parking spaces close by.
Business Self
8/10
Excellent
12 Oct 2025
Veronica
remote for all lights in one place
Business Self
8/10
Excellent
12 Oct 2025
Ayanna
I had a great stay. The staff service at night was slow but otherwise i had a great stay. Its right near the train too so traveling around was quick and easy
Business Self
10/10
Exceptional
12 Oct 2025
Mark
Good
Friends_and_family Friends
10/10
Exceptional
09 Oct 2025
Monique
Clean and comfortable. Will stay there again soon
Partner
10/10
Exceptional
08 Oct 2025
Mustafa
I really enjoyed my stay. Nice, friendly staff and clean rooms.
Business_and_leisure Family
2/10
Poor
06 Oct 2025
John
Checked in to be told twin room wasn’t available upon check in only a double bed. They said for one of us to sleep on the floor and they would provide extra duvets. Absolutely terrible staff. Was told by the night manager I would get a refund still chasing as they don’t want to refund it. Expedia not dealing with the issue even though I booked through them
Leisure Friends
10/10
Exceptional
05 Oct 2025
Tim
Lovely hotel
Partner
10/10
Exceptional
03 Oct 2025
Ojo
My go to hotel whenever I am in Hammersmith area. Beautiful and classy
Business Self
10/10
Exceptional
03 Oct 2025
Ishaak
Parking is not free
8/10
Excellent
30 Sep 2025
Natalie
Had to wait until 3pm but the room was big, clean and had all the easentials we needed.
Comfortable bed, no noise and slept well!
Partner
8/10
Excellent
22 Sep 2025
Tina
AC wasn’t working properly. Request for bathroom supply was not delivered. Very close to Tube station but it was closed on weekends. Friendly staffs and helpful trip advices.
Business Partner

Location & surroundings

Park Plaza London Park Royal
Western Avenue, 628, London, United Kingdom

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Park Plaza London Park Royal

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