Diana Hotel

United Kingdom , London
London, 250 High Street Harlesden
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50 reviews shown

10/10

Exceptional

17 Dec 2025

Emilie

Everything was perfect!

10/10

Exceptional

28 Sep 2025

John

Clean comfortable stay helpful staff at check in great rooftop bar excellent stay

Partner

8/10

Excellent

21 Mar 2025

Verified traveler

Nicely located Hotel with some sea views.

Stayed in Family room for 1 night.Breakfast choice was Good as can be.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2024

Lewis

Absolutely loved my stay!
The staff were incredible and I really liked the room and the amenities.
Can only recommend the breakfast, a wide variety with change every day!
I had a very memorable time in Zakynthos and will definitely be returning.
Thank you so much!

Leisure Self

10/10

Exceptional

01 Sep 2024

Verified traveler

Good place to stay

The hotel is a bit tired but in great location. Roof top bar and pool is nice, breakfast is good and staff friendly.

Partner

10/10

Exceptional

10 Aug 2024

Ana

The property was amazing super clean and I cannot emphasize how friendly and helpful the staff was Sophia at the front desk was the sweetest and provided us with top notch service! Super clean and the location made our stay even more extraordinary

10/10

Exceptional

10 Aug 2023

Michael

Everyone friendly and overall stratified with our stay

Partner

4/10

Poor

19 Jul 2023

Ana Filipa

Disappointing

The common areas of the hotel and the room itself look really good, however the bathroom is small, outdated and it smells, it doesn’t make any sense that is hasn’t been refurbished recently. The bed is comfortable but the bed sheets are really bad, so thick and harsh! You can literally hear EVERYTHING from the other rooms and corridor and this is what I thought it was the worse about this hotel! I thought the breakfast was poor and not varied, but after staying in other hotels of the same sort in Greece, it seems to be the “normal”. But I noticed there are no lactose free options available. Definitely not a 4 star hotel.

Partner

8/10

Excellent

21 Jun 2023

Mayumi

The perfect location and staff members were so nice. I definitely come back and stay this place!

Leisure Partner

2/10

Poor

04 Feb 2023

James

Uncomfortable and noisy

The bed was unbelieveably hard and uncomfortable. A/C was noisy and bathroom extractor noisy. Noise from the corridor and street were also very loud. Broken electical fittings in the bathroom.

Parking was indicated on list of amenities but this was just street parking. Quite misleading.

The room was clean but exceptionally dated.

Self

10/10

Exceptional

11 Aug 2022

Patrick

Excellent!

Slightly dated but clean and comfy. Excellent rooftop pool/bar area

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Edson

Absolutely fantastic place/staff.

Absolutely fantastic. Breakfast was delicious with Greek products and new food every single morning. Staff was amazing, friendly and help me a lot with printing out my boarding pass and giving me a chance to have a shower and use all facilities including swimming pool even after my check out. All receptionist (morning/evening/night) were so thoughtful and helpful. I couldn’t recommend more.

Partner

4/10

Poor

18 Jul 2022

Maria

The hotel location is perfect - right in the middle of all the action. The bathroom smelled and was very small. We were on the first floor and every morning heard loud noises because people were eating breakfast and could hear the chairs moving. We also were right by the cleaning room so we heard the cleaning ladies every morning. The pool is very small compared to what it looks like online. We did not sleep for the 4 nights that we stayed there. Also we had two twin beds put together as a queen bed and there was a separation in the middle so it was uncomfortable. Parking was difficult as well.

Leisure Partner

8/10

Excellent

04 Jul 2022

Alnassar

Staff very good. Room and bath not so good

Leisure Family

10/10

Exceptional

21 Mar 2022

Jessica

We loved our stay at this hotel. The staff were friendly and helpful. We booked a tour with the concierge and had the best time touring the island and boating to Shipwreck beach and the blue caves. We loved our guide!

Leisure Family

2/10

Poor

21 Dec 2021

Meng-Hwa

One of the ladies worked in the reception was terrible. Everything we asked was “I don’t know”. Her attitude was not friendly at all either. In addition, this hotel is very old. It is not 4 starts hotel for sure.

Leisure Friends

8/10

Excellent

18 Oct 2021

Wen

nice stay

We enjoyed 2 night stay because the location is wonderful and room is pretty decent however the rooftop closed due to the weather and this place is very hard to find a parking. Front desk is very nice and helpful.

Partner

8/10

Excellent

16 Aug 2021

Mihail

Not so good!

There is NO parking on the hotel!!! So please remove free parking in search criteria!!! Parking is on the street!
The bathroom in comfort room is absolutely terrible small!!
The superior room is normal size and the bath is OK! They changed our room because of this.
The service and staff is very good, but the hotel is too old for 4 star....

Partner

10/10

Exceptional

14 Aug 2021

Verified traveler

Lovely Staff Good spot

Really good hotel close to everything ! great area and the staff of the hotel were very kind =)

Friends_and_family Friends

10/10

Exceptional

11 Aug 2021

Louis Philippe

Perfect for solo cpl or friends !

Very nice hotel the staff all of them were amazing!!! The lady in the reception was very kind and took time to help me with everything I needed !! She was simply AMAZING! (the one with short hair) what a beautiful person! =)

And ofc the barmaid on the roof top very very good cocktails and very kind also gladly took some time to inform me of the news on Greece adorable persone! !!! Amazing hotel!

Friends_and_family Friends

10/10

Exceptional

27 Jul 2021

Verified traveler

You can't ask for a better spot in Zakynthos Town, Zakynthos, Greece. The staff is friendly and amazing. I booked for only two days but experienced a personal situation which required me to stay an extra day and even though they were fully booked agreed to find me a room or transferring me to a sister hotel close by. Love you guys!! God bless and be safe.:)

Business_and_leisure Self

10/10

Exceptional

14 Aug 2020

Habib

Good Hotel

Nice hotel.

Self

10/10

Exceptional

13 Aug 2020

Habib

Nice hotel

Staff are super nice and friendly. The only issues I had with the room was I had too many mosquitoes inside. I hate to be the one to complaint about it. The room was a little small but I guess it’s ok for the price at the time. The reception staff super friendly and nice which was a plus and the breakfast was nice.

Business

6/10

Pleasant

24 Jan 2020

luis

y disappointed not four stars!!!

This is no way a four star hotel . Very disappointed the pool was empty. The gold member upgrade was not done the first night. The front desk did not answer at 415 am when the shutters from another empty room were making so much noise it was like construction. Had to get dress wake them up so they could do something! Elena at front desk is very professional but the hotel lacks a star or two by all standards!
Even the comp wine couldn’t save my review !
Please do no stay here if u expect four stars breakfast was good.

Friends_and_family Friends

2/10

Poor

23 Jan 2020

luis

Terrible experience! When u have to get up at 4am

The first night night was ok.... Elena tried her best. But the room wasn’t anything special . The second night we were upgraded to a better room. This hotel is certainly not a four star property! The people is empty can not be used in winter even though the weather is like spring ......: the sauna that can be used is ten euros extra! At 415 am we had to go down to the lobby since they didn’t answer the phone since the vacant adjacent rooms kept banging and it seemed like construction banging on our heads!!! Totally unacceptable
I want my money back! As a gold member you expect more....... having stayed at two star properties on this trip that. Delivered more for less I feel taken!!! Where is management in all this....... I am so unsatisfied with this property. Not a four star hotel at all stop dreaming!

Friends_and_family Friends

10/10

Exceptional

05 Sep 2019

Ruchann

This hotel was right in the heart of the town it was soo perfect!
The staff were lovely and helpful and breakfast was fantastic!
The pool area was so lush but small!

Me and my mum loved chilling by the pool during the day with our cocktails.

The only thing i'd say is that i wish they had a full body length mirror!

Leisure Family

6/10

Pleasant

02 Sep 2019

Verified traveler

The air conditioning is sooo noisy!
we had a room on the street side - with the church, it was noisy into the night and early morning...Sunday was horrendous because of the church service...3hrs...before that the bell? rang to wake everyone up!!
The staff are excellent, brilliant people!!! Compliment to the hotel, best thing about the hotel is the staff and its central location

Leisure Family

2/10

Poor

29 Aug 2019

Verified traveler

I paid for the comfort room and was given a tiny standard room. The next day I complained and was given the correct room. Upon departure I was charged for thr comfort room and despi

8/10

Excellent

20 Jul 2019

Nooni

The best thing is the staff. Beyond friendly. They are willing to help in anything. They go above and beyond and that’s what makes them stand out. A great team that work together. You are greeted always when passing and with a great smile. I recommend this hotel. Let’s not forget it’s great location.

Leisure Self

10/10

Exceptional

08 Jun 2019

Lorna

Beautiful boutique hotel in the centre f Zakynthos

We stayed for one night as a treat for our last night in Zakynthos. This is a lovely little boutique hotel in the heart of the town with stylish and modern bedrooms. The rooftop pool area is small but great. We did not spend time at the bar beside the pool but the staff seemed nice and friendly and the decor was also lovely. The hotel is pet friendly which was amazing for us travelling with our dog. Overall a very reasonably priced, enjoyable stay! The only small negative remark is that there are no sun loungers to lie in the sun by the pool unless you want to sit on the deck chairs in the shade but this is only a minor detail. We really enjoyed our stay!

Partner

6/10

Pleasant

04 Jan 2019

Verified traveler

good location but quite old hotel, and too strong air refresher smell in the room

10/10

Exceptional

09 Dec 2018

Verified traveler

Great location and very helpful and friendly staff

8/10

Excellent

07 Sep 2018

Judith

Nice Hotel, Friendly Staff

We booked online line and when we saw the room, we immediately upgraded it to a larger room (the first one was very small) The hotel has a bit of faded elegance, though it offers quite a lot for a hotel in the middle of town. The swimming pool is an incredible added bonus. The breakfast was really good with lots of variety and the staff were extremely friendly and accommodating. The

Partner

8/10

Excellent

24 Aug 2018

Chelsey

Nice hotel located in the hub of Zante

Diana Hotel is a wonderful hotel located in the hub of Zante. The staff members are super helpful and friendly and are willing to go out of their way to make sure that you have a wonderful experience while in Zakynthos.

4/10

Poor

24 Jul 2018

Reviews are full of crap

The best thing about this hotel is it’s location. Everything else is stuck in 1983. The decor is horrid, which isn’t a huge problem but the doors in the rooms are from the 70s and you have to slam them shut to close. This means no sleep because everyone else in the hotel needs to slam them all night long. The pool deck is nice but some trick photography going on as it’s tiny. I’m guessing there’s no where better in Zakynthos anyway, go stay in a villa by the beach there’s nothing in town anyway.

6/10

Pleasant

24 Apr 2018

Virginia

Great location

Great location. Friendly staff. But pool was and rooftop bar were closed. They don't open until later in the year (May). We had 2 twin beds which couldn't be put close enough together to allow my husband and I to sleep cuddled. The bed was hard- looked more like a boxspring than a mattress. Breakfast was just okay.

8/10

Excellent

24 Aug 2017

Ramy

Overall Great Experience - Great service and staff

Not very modern, the rooms and furnishings are old and the bed / pillows are not the most comfortable. Other than that, everything else was great, the staff and the service they provide, location is really good and breakfast is great also.

Partner

8/10

Excellent

03 May 2017

Zoltan

Very city central hotel.

Swiming pool is not been use until season begin (middle of May).
Other spa facilities extra charge.
Overal everything is fine, very friendly staff.

8/10

Excellent

13 Sep 2016

Tingyu

The staffs were really friendly and helpful. I was asking amost everything and they helped me a lot . They called a cab for me in the early morning and arranged a private tour for me . I had fun exploring this lovely island . And the location was right in the town center , all the shops and restaurants were walkable for me .

6/10

Pleasant

09 Aug 2016

Visitor from UK

Good location. Nice roof top pool, small but nice

Staff extremely helpful. My shower leaked and shower head sprayed in many directions leaving a very wet bathroom floor but this was rectified reasonably quickly. My booking stated a view of the square but I did not have this my view was of a side street.

10/10

Exceptional

09 Aug 2016

Georgios

Recommended for Zakynthos

Very friendy owners and staff, helpful with tips for restaurants and beaches. Roof top pool is a small \"urban\" oasis.

Family

10/10

Exceptional

27 Jul 2016

Odd Helge

Perfect location for exploring Zante

My wife and I returned to Zakynthos 25 years after we spent our honeymoon there. We were treated as special guests at Diana. Very friendly staff. Nice and spacious room with a small balcony. The location of the hotel is perfect next to beautiful piazzas free from traffic and close to several good tavernas. The rooftop bar - with its pool - is a welcoming retreat for romantic sundowners. Highly recommended!

Partner

10/10

Exceptional

25 Jul 2016

Keng Hwee

Value for money

Overall very happy stay. I just can't fine any mistake. Pool view and jacuzzi was good.

Family

4/10

Poor

07 Aug 2012

Verified traveler

Not a great hotel... Beware not to over pay

I have been to Greece 10 times and have stayed at 1-5 star hotels so I believe i have a perspective as a semi-expert traveler. This hotel is 1 star at best. I would not pay more than $50/night. Here is why:
Hotel Staff: Rude and not helpful at all. We asked some basic questions and all they wanted to tell us was go down the street and ask a travel office. For God's sake all they did was stand around all day. Couldn't they learn something about their island? The young woman working in the afternoons was extremely helpful, but the owners or managers were horrible.
Rooms: Extremely outdated and the carpet was indoor outdoor. The beds were thin and hard like crackers. This is somewhat typical of Greece's hotels, but this one was exceptionally worse. Bathrooms were very small and the shower was in the corner of the bathroom with a curtain. The bar of soap was the size of a quarter so bring your own. The AC worked, but was very loud.

Family

4/10

Poor

31 Jul 2012

David

Disappointed

This hotel is in a great location but that is where it stops. The reception area is pretty nice but this is in great contrast to the landings and bedrooms. Like many Greek hotels everyone smokes anywhere and everywhere and the smell of stale smoke in the bedroom was overpowering. The maintenance is poor, the drain in the bathroom floor had obviously been 'fixed' a hundred times but still it collapsed when you stood on it and fishing the grate out to relocate it was not pleasant! The carpets were dirty and worn, the television ancient with no watchable reception. Aiconditioning worked well which was a pleasant surprise! The beds were very firm and the pillows tiny foam things. The water in the shower was alternately cold or luke warm, the shower head was on a hose but there was no bracket to support it. All such a shame because the location is good. For one night we were Ok but we were thankful we were just in transit.

Family

10/10

Exceptional

15 Apr 2011

andrew

very friendly

This is a great hotel weather it be buisness or family holiday, its very close to all key site seeing venues and beaches. The staff are very helpful and friendly. Thankyou so much for a nice memory of zankynthos .

10/10

Exceptional

07 Oct 2010

Amit

Great location and very friendly staff

The hotel is located on the pedesrian mall, close to the see (to the west) and to a beach (to the north). Staff was very helpful and kind. Very recommended

6/10

Pleasant

29 Aug 2025

Suna

The hotel is very old, old fashioned. You could hear every movement or talks of the other hotel guests. This was quite annoying when you are trying to sleep. Other than that the receptionist was so kind and helpful. Thank you

Leisure Family

10/10

Exceptional

16 May 2025

manon

Très mignon avec petit balcon donnant sur ruelle. Malheureusement un fêtard a perturbé notre sommeil jusqu’aux petites heures du matin. Les chambres ne sont pas très insonorisées. Beaucoup de choix pour le petit déjeuner. Très bon. Excellent service d’Angela à la réception et du très gentil barman

Leisure Family

6/10

Pleasant

31 Oct 2024

Werner

Prima hotel, matrassen erg hard

Leisure Partner