Mason & Fifth - Westbourne Park

United Kingdom , London
London, 11a Woodfield Road
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100 reviews shown

10/10

Exceptional

27 May 2026

Sharen

The Lodge and Elephant Park are incredible.
Nigel employs over 700 Balinese staff, and they adore him and their workplace. You see happy staff, smiling and enjoying the company of the visitors, the Elephants so calm and happy, and so well looked after, and the grounds are stunning.
Nigel clearly had a vision when he created the Elephant Park and saved the Sumatran Elephants, and it has grown and developed from there.
Everything about the Lodge is exceptional. The landscape, the elephant interactions, the choice of food options, and the choice of accommodation options.
Everywhere you look is a delightful vision of warmth, consideration and excellence.

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Angela

Room was a decent size, staff were really friendly and helpful, feeding the elephants from the front door of the room was such and amazing experience, having access to the park early was great all in all I don't have a single bad thing to say! Great experience

Family

10/10

Exceptional

13 Apr 2026

KYLIE

Loved every minute here would highly recommend it. What an amazing experience they take such great gentle care of their elephants it was so special. The keepers have a lovely bond with their elephants. Would love to return here again one day. Thank you to all the staff and elephants and of course the sweet Polly the resident cat for a memorable stay ❤️

Family_with_children

10/10

Exceptional

07 Apr 2026

Dan

Tucked away in the lush highlands of Taro, Mason Elephant Lodge offers something far beyond a typical resort stay—it’s an immersive, once-in-a-lifetime encounter with one of the world’s most intelligent and majestic animals, paired with luxury hospitality.

From the moment you arrive, the atmosphere feels serene and exclusive. The property is beautifully integrated into the surrounding jungle, with manicured grounds, tranquil water features, and the distant sounds of elephants creating a unique sense of calm.
Mason Elephant Lodge is not just a place to stay—it’s an experience that stays with you long after you leave.

Friends

10/10

Exceptional

19 Mar 2026

Angela

Staff were extremely kind and welcoming. We were truly pampered. Top notch. The lodge and grounds were more than we could have hoped for! Our park view room had a superb view! We could hear the elephants exhaling deeply as they were waking up in the morning as if we were having a sleep over! My son loved every moment and didn’t want to leave. Can’t say enough good things. Do not miss this. Best experience on the island in 4 weeks of travel over 2 trips. I would liken the staff service here to staying at Aman resorts - truly pampered.

10/10

Exceptional

10 Mar 2026

Marvin

The bar's had a great selection. Very nice clean room. Cleaned excellent every day.

Partner

10/10

Exceptional

13 Feb 2026

Felicia

This place is beautiful. Friendly staff, delicious food. This is a luxury experience, living among elephants. This property has 24 elephants that are well taken care of; each elephant is handled with care, feed well, washed daily, and treated with dignity. From every room, you can see the elephants. Its such a treat; treat yourself to escape to paradise.

Leisure Self

10/10

Exceptional

28 Jan 2026

Meghan

We enjoyed our stay here very much! It is TOTALLY worth staying here for a day or two. You get first access to saying good morning to the elephants before all the day-trippers arrive, and it's lovely to walk around the park in the evening. We came in Jan/26, so the park was very quiet guest wise. Breakfast and dinners were great (not included for us) and reasonably priced. As for the treatment of the ellies - they are well taken care of and have a much better life than before their arrival to Mason. Please watch the informative video, and talk to the mahouts. They are knowledgable and happy to answer questions! AS OF JAN 25 there are no more elephant rides - which was fine by us!! Just happy to be around such big beautiful gentle creatures.

10/10

Exceptional

21 Jan 2026

Gabriel

All the experiences with the elephants near was awesome!!

Self

10/10

Exceptional

17 Jan 2026

Jessica

I enjoyed the breakfast. The staff was the best on the island.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Janet

The room was kept very clean and tidy, the staff incredibly helpful and kind. The lodge was such special place to be and being able to interact with the elephants was a \"Bucket List\" experience. The staff look after the elephants very well. A wonderful experience. Thank you, we absolutely loved our time at Mason Elephant Lodge.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Melanie Luana

Spotlessly clean ,beautiful
Room ,every member of staff lovely ,food delicious .The elephants gorgeous and well treated .highly recommend

10/10

Exceptional

25 Dec 2025

Kim

The resort was beautiful, well kept and the staff were so lovely. Great experience would definately recommend

10/10

Exceptional

26 Nov 2025

Latosha

Absolutely amazing experience!! From the transport rides to dinner by the elephants to an elephant painting on my shirt… the hotel and everything about it was incredible. Great job to the entire staff at Mason Elephant park

10/10

Exceptional

17 Nov 2025

linda

Perfect stay. Wonderful room and staff. They even brought us a birthday cake and sang happy birthday to my husband. All the little touches made it memorable. Our stay included washing and bathing woth elephants along with an elephant safari and pick up via elephant for restaurant if you rang reception.

Partner

10/10

Exceptional

17 Nov 2025

Angel

What stood out everything , the hotel was beyond exspectation , staff were so friendly and caring , the exsperience with the elephants beyond words , would defernatly recomend to all .

Leisure Partner

8/10

Excellent

15 Nov 2025

Carina

Wonderful stay - amazing staff and beautiful elephants - very well looked after

Leisure Family

10/10

Exceptional

31 Oct 2025

Sanethia

We took a ride on the elephant for free to dinner and it was amazing

10/10

Exceptional

27 Oct 2025

Mark

What a great place to stay!

staying at hotel with elephants outside the room??...what could be better. We got to wash and go for a ride in the big swimming area. Not only that, the beautiful animals gave us a quick ride to dinner!

Partner

8/10

Excellent

17 Oct 2025

Leah

The staff were lovely! Very kind and attentive. No really anything bad to say at all except… if you can’t do hard beds… this is not for you. The beds were stiff. The shower went scalding hot every 10 seconds but other than that it was completely amazing. The elephants were very well cared for which was the MOST important part for me.

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2025

dawn

Loved interacting with the elephants

Leisure Self

10/10

Exceptional

01 Oct 2025

Owen

We stayed fo

8/10

Excellent

08 Sep 2025

Stephanie

We stayed in the park view room for 2 nights. The views were wonderful in the late afternoon when the elephants were brought to rest in front overnight. You can watch them eating and hear them huffing quietly in the night.
The grounds were a pure delight to wander or just sit and enjoy, and feeding the elephants was a lot of fun!
The breakfast at the small restaurant was very disappointing, but it was much better at the larger restaurant overlooking the elephant bathing pool.
Our room had a leaking toilet, a very dirty glass in the bathroom with someones toothpaste spit on it and there was melted chocolate in the fridge. Not what we were expecting for the price paid, but the bed was comfy, service was great and the elephants were well worth it!

Leisure Partner

10/10

Exceptional

28 Aug 2025

Rowena

I stayed at the Mason Park Lodge and it was exquisite from being picked up from my balcony by an elephant for my first dinner to seeing a white peacock with its tail out and 3 giant tortoises on my last day. Everything was very convenient with a beautiful scene at every turn from lush foliage to beautiful wildlife. I was surprised that the menu at the restaurant seemed ordinary in comparison to the surroundings, however the food was well cooked and presented with as with everything else wonderful smiling service. Of course there were elephants at every turn, truely a memorable stay and experience.

Leisure Self

2/10

Poor

16 Aug 2025

Stijn

Location and overall staff were nice. However most unpleasand experience in Bali yet.
They keep luxe park view rooms open on their website, and on arrival they claim issues with system and luxe rooms are double booked.

Paid alot for luxe room but as I said we got a worse room and some compensation vouchers way out of proportion and not matching the price we paid.

Elephants were beautiful however mistreated.

Stay away is deeply advised.
Biggest scam in Bali unfortunately.

Leisure Family

8/10

Excellent

12 Aug 2025

Mila

They pick you at around 6 pm for dinner on an ELEPHANT 🐘! I thoihnt they were joking but nope ! Pretty cool experience …

10/10

Exceptional

10 Aug 2025

Peter

Outstanding hotel, exceptional service!
From start to finish, our stay was nothing short of amazing. The entire team was warm, attentive, and genuinely dedicated to making guests feel welcome. A special shout-out to Astu, whose professionalism, kindness, and attention to detail went above and beyond. He anticipated our needs before we even had to ask, ensuring every moment of our stay was comfortable and enjoyable. Astu truly exceeded our expectations — he’s the kind of person who could run the whole hotel! Thank you, Astu, for making our visit unforgettable.

4/10

Poor

05 Aug 2025

lambertus

Nice hotel in beautifall area. Beds are to hard. Spa was to noisy. The Spa had to be An relaxed area, but rooms are next and above the spa.
Diner: my family finished diner , when I still waited for mine main menu.
The elephant Ride to diner “ so great “

Leisure

10/10

Exceptional

27 Jul 2025

Raechel

What an experience!

Everything about the lodge and park were amazing!

The staff were so lovely, the elephants were majestic and looked happy, and the information on the park and elephants was really interesting (although the video could have been updated at the end).

Leisure Partner

10/10

Exceptional

03 Jul 2025

Julie

Just want to say a big thank you to everybody at the facility for making our stay such a memorable one.
It was an amazing experience and i would highly recommend

Leisure Family

10/10

Exceptional

23 Jun 2025

Lia

An amazing room with balcony overlooking the elephants. Fabulous bathroom and loved the elephant chauffeur from our room to dinner. The staff were fantastic, especially with photo and video taking by the elephant feeding area. A very unique experience. Loved it!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Leanne

Excellent accomodation, enjoyed our stay. The night dinner under the stars was incredible.

Leisure Partner

10/10

Exceptional

14 Jun 2025

David

Beautiful park where elephants are well taken care of. Loved every second!!

Leisure Partner

10/10

Exceptional

02 Jun 2025

Herbert

If you are coming for elephants, you are going to be very happy! There are currently 24 elephants and the opportunities for interaction are excellent. If you are coming for the opportunity to experience the ultimate in luxury, you could be a little disappointed. But you will not be disappointed in the staff! So set your expectations for elephants, and enjoy your stay! The gardening is beautiful, but the air conditioning and dining could be a little bit stronger.

Leisure Family

10/10

Exceptional

31 May 2025

Evelyn A.

It was an absolutely amazing week for my birthday. Stood an entire week, and I loved the room I chose, that I could see the elephants from my balcony. 10/10 recommend!

Leisure Partner

10/10

Exceptional

29 May 2025

Steven William

It’s a beautiful location the elephants are loved by all the staff and nothing is to much trouble

Leisure Partner

10/10

Exceptional

19 May 2025

natasha

Incredible

Leisure Family_with_children

10/10

Exceptional

19 May 2025

Jennifer

We absolutely loved staying at the Mason Elephant Sanctuary! Everything from the staff to the room to the activities were fantastic! The food was delicious in both the restaurant and the tree top cafe. We loved seeing the Elephants up close and having the opportunity to ride and feed them. The small museum was incredibly informative as well. We would recommend a trip here for sure!

Leisure Family

10/10

Exceptional

08 May 2025

Sharon

Well we loved the elphants of course but the staff and trainers were amazing very attentive and so friendly .I would recommend this experience to anyone .It was a amazing adventure Sharon Knoll

6/10

Pleasant

28 Apr 2025

Ashley

The concept of Mason's is great, but I don't know if it's worth the stay. You can experience everything within one day. We stayed at the lodge for three days. Out of those three days, we stayed one day onsite and took part in the elephant safari and the washing of the elephants. The other days were spent off-site experiencing Bali/ Ubud. I had other friends in Bali around the same time who went to the zoo and could do more than we did at Mason's.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Gunther

There is absolutely nothing negative to say about Mason. Fantastic place in all aspects

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

Maddy

Wonderful experience, loved it. However, the restaurant let this hotel down. The food here wasn't great and the choice is limited.
The breakfast was good but the evening meals were not.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Polina

Wonderful experience for myself and my 6 year old boy.

Leisure Family

10/10

Exceptional

21 Mar 2025

Pauline

We had a beautiful spacious room with an oversized bathroom. Fresh fruit plate delivered to our room each morning. Cookies or other goodies delivered each evening. Elephant encounters were amazing.

Leisure Partner

10/10

Exceptional

06 Mar 2025

Arlene

A wonderful experience. We came during low season so it was very quiet. The cost is s western but to be expected. Elephants seem to be well cared for!

Leisure Partner

10/10

Exceptional

23 Feb 2025

Erica

I’ll absolutely be back at Mason elephant lodge. It was the kindest service we’ve ever had. The food is amazing, the spa is amazing, and the elephants are so so happy! If you’re worried, google elephant body language. They are reproducing as well, which is a huge sign they are healthy and happy. Their keepers have been with their elephant for decades. It’s an amazing place. I can’t wait to come back. Special shout out to Oka! He is a doll.

Leisure Friends

10/10

Exceptional

19 Feb 2025

Trisha

Very special place!

An all round amazing stay!
All the staff were friendly and helpful.
The room was FANTASTIC; comfy large bed, great size balcony and fruit plates!! We had an elephant directly outside our room but could see 5 in the mornings.
The park itself is beyond words; the elephant interactions are next level but the grounds a alaso beautiful, so many different plants and little hidden benches all through the park.
Not sure wgat happened to the buffet breakfast as was advertised on the menu but we were told they only have buffet lunch.. ala carte menu was still great.

HIGHLY RECOMMEND THIS MAGICAL EXPERIENCE IF YOU LOVE ELEPHANTS!!!

Partner

10/10

Exceptional

14 Feb 2025

Katrina

Beautiful facilities and grounds. The attention to detail in every corner of the rooms and resort is impeccable. The staff are so extremely knowledgeable and friendly. The food was prepared perfectly and everything we ate here over our 3 day stay was delicious. The information available at every stop along your walk through the park is so helpful and we learned so much about the amazing creatures that call this little slice of heaven, home.
Much gratitude to the staff and Elephants for this once in a lifetime experience!!!

Leisure Partner

10/10

Exceptional

24 Jan 2025

Carrie

Unique stay

Superb experience, Mason Elephant lodge was one of the best stays in my life. Can't rate it high enough.

10/10

Exceptional

24 Jan 2025

JUNG HYUN

Best choice

The greatest happiness. Perfect service.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Cathy

Had to ask to have hot water for showers to be turned on. Great selection of food at the restaurant. Rooms were nice, surprised by a fruit plate, sweet plate when beds turned down. Friendly staff. Would stay again

Leisure Family

10/10

Exceptional

31 Dec 2024

Rebecca

A fantastic and chill way to spend time with the majestic Sumatran elephants in a very impressive environment. The facilities are great and they are constantly improving. The room was extremely comfortable and the staff quickly and effectively made up our room and performed the turndown service seamlessly. The place is a ton of fun and very well cared for. My family loved it all.

Leisure Family

10/10

Exceptional

30 Dec 2024

Simona

Great waking up seeing the elephants from the balcony, great lodge and very well taken care of,.

Leisure

10/10

Exceptional

11 Dec 2024

Murray

Excellent- the highlight of our trip!

We found elephant lodge at the last minute and while we normally dont go to animal parks this seemed different so we tried - we had the park view room overlooking the elephants area , sitting on our big balcony was a treat the children were so excited. And then the elephants pick you up from the room to go to dinner! Once in a lifetime amazing experience- super top quality resort , very nicely organised . Well done to the whole team there and thanks for a wonderful experience.

Friends_and_family Family

10/10

Exceptional

27 Nov 2024

Dimetrie

We absolutely loved staying at Masons. The staff were exceptionally friendly and the elephants well treated and the experience there is most definitely unforgettable.

Leisure Family

10/10

Exceptional

23 Nov 2024

Merilyn

Fabulous experience

Leisure Friends

10/10

Exceptional

17 Nov 2024

Diane

Everyone was so nice and the elephants were absolutely wonderful

Leisure Partner

10/10

Exceptional

16 Nov 2024

Alyssa

I loved the elephants and the activities. It was unique

8/10

Excellent

28 Oct 2024

Anastasia

Please do your research on the Jungle noise! I was not aware of the cicadas and OMG the noise drove me crazy! We stayed one night and it was more than enough! Staff is friendly and accommodating. I asked to switch the room d/t loud noise of cicadas. They upgraded our room and added a dinner ride by elephants which was exciting. There is nothing around the area. Pool was very small and not clean.
It was very sad to see that elephants are staying on the chains around their legs at the park and not moving freely. The elephants are forced to perform for the tourists. It is a magnificent animal but I was sad to see the condition they live in. The park was a bit old and needed some updating and more engagement.
The only 5 starts experience is the dinner: omg that chef was amazing! The most delicious meal we had in a while and we went to Koral under water restaurant thought we couldn’t be surprised anymore, but we were!

Leisure Friends

10/10

Exceptional

27 Oct 2024

Elisabeth

We thoroughly enjoyed our stay. We learnt a lot and had a Wonderful experience. Beds were comfortable (very firm)) Which was good for me as I have a which was good for me as I have a bad back . Pillows were solid but soft. all amenities were provided in the room. There a few cafe bar And restaurant options. We enjoyed all the experiences. They also offered Experiences such as helicopter rides to the volcano And white water rafting. It is a fair trip from any other activities but we booked a driver for the day and got to experience rice patties, lewak coffee and we also went to the monkey Forest. Ubud Was only about half an hour drive away. X

Leisure Partner

10/10

Exceptional

07 Oct 2024

Maria Aiza

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.

10/10

Exceptional

20 Sep 2024

America

I had noooo idea an Elephant comes to your room EVERY night and takes you to dinner. Out of this world. Truly amazing experience that i hope all my friends and family will see in their lifetime. Such a clean feel good place. And the elephants look like their really haopy and taken real good care of

Leisure Friends

10/10

Exceptional

01 Sep 2024

mariska

This was a very unique experience. The hotel was very comfortable. The staff went above and beyond and learning about these rescued elephants was very special. We got to wash one and we will never forget that experience.

Leisure Family

10/10

Exceptional

01 Sep 2024

Sandra

Best place iv ever stayed service elephants food the rooms only place comes close was maldives
Truly could not recommend enough

10/10

Exceptional

31 Aug 2024

Mohammad Usman

Great facilities for the elephants and activities to take part in with the elephant's. Friendly staff all round who really go out their way to make it special.

Leisure Partner

10/10

Exceptional

24 Aug 2024

Samantha

What an experience. Incredible. Can’t recommend this enough.

Leisure Family

10/10

Exceptional

14 Aug 2024

Leanne

Everything was fabulous, recommend this to anyone who loves animals, I just loved watching them all day, sitting having a meal overlooking the pool where they bathe, a highlight of our trip

Leisure Partner

10/10

Exceptional

17 Jul 2024

Rachel

Amazing experience and very well maintained

Leisure Partner

10/10

Exceptional

05 Jul 2024

Divesh

If you want to stay away from the busy Ubud center and explore the north and east areas of Bali, this is a awesome location tucked away in a remote forest. Beautiful property with an elephant park. The facilities were excellent. A little on the expensive side but well worth it. Residents get elephant rides to dinner everyday. With kids this was usually the highlight of the day. A lot of adventure activities close by and Mason lodge offers their own adventure packages. One thing I though lacking was the menu options for the restaurant. Since the resort is away from Ubud, it would have been better to have more food options, the same limited menu for multiple days got boring pretty soon!!!
Overall, an excellent place to stay if you want to stay away from the busy tourist areas and spent some time in a peaceful tranquil resort with elephants!!

Leisure Family_with_children

10/10

Exceptional

27 May 2024

euclides

Great location and unique with the elephants on site

Leisure Partner

2/10

Poor

19 May 2024

Romana

Horrible, dirty and old.

10/10

Exceptional

11 May 2024

Heather

The elephants and their mahouts were such a treasure. Staff were all so friendly and accomodation perfect. Everyone was so accommodating this was a perfect stay.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Marta

Wonderful

Amazing once in a lifetime experience with the animals.
Friendly and accomodating Staff.

Friends_and_family Family

10/10

Exceptional

19 Mar 2024

Joseph

A Must See Park in Bali

What a great experience! We totally recommend you stay at the lodge rather than just visiting the park for the day. Two nights is perfect and staying at the lodge offers benefits like a free elephant taxi ride to dinner that you would not get with a day visit. On our next trip to Bali, we will definitely make a point of staying at the lodge & park again.

Partner

10/10

Exceptional

25 Jan 2024

Jennifer

Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali

Leisure Friends

10/10

Exceptional

22 Jan 2024

SARA

My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!

Leisure Family

10/10

Exceptional

05 Jan 2024

Patricia

Staying at Mason lodge was an unbelievable experience.
The staff are so accommodating, exceptional service!!

Leisure Family

10/10

Exceptional

12 Dec 2023

Serene

Everything was A.M.A.Z.I.N.G.
From check-in to check-out.
The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable.
Thank you Mason Safari Park for your attention to detail in everything.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2023

Frank

Amazing experience

Leisure Family

10/10

Exceptional

06 Nov 2023

Suzanne

Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants.
Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!

Leisure Friends

8/10

Excellent

28 Oct 2023

Sagar

This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm.

My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.

Leisure

10/10

Exceptional

25 Oct 2023

Nicol

This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.

Leisure Self

10/10

Exceptional

13 Oct 2023

SILVIA

Absolutely Amazing and unforgettable experience!

Leisure Family

10/10

Exceptional

07 Oct 2023

Alastair

Unique encounter with elephants

Leisure Friends

10/10

Exceptional

06 Oct 2023

Alastair

If you like wildlife and animals in particular this is a MUST see and stay

Leisure Friends

2/10

Poor

06 Oct 2023

Donna-Marie

This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2023

Patrick

The customer service was excellent and the stafff well trained.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Max

Nice place!

Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!

Partner

10/10

Exceptional

24 Sep 2023

Alana

Was so much fun and totally cool going out to our balcony and having an elephant below.

Leisure

10/10

Exceptional

05 Sep 2023

Sharon

Lovely rooms, well appointed, excellent service and an amazing experience!

Leisure Partner

10/10

Exceptional

01 Aug 2023

Alicia

The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.

Family

10/10

Exceptional

29 Jun 2023

Annabelle

I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope

8/10

Excellent

08 Jun 2023

Viktors

Отель больше подойдёт для семей и пар с детьми, есть что поделать и посмотреть. А так, нестоит этих денег. Массаж был неочень и кухня тоже желает лучшего.

Self

6/10

Pleasant

08 Jun 2023

Amina

Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated

10/10

Exceptional

01 Jun 2023

Kerry

Amazing!!

10/10

Exceptional

29 May 2023

Jeffrey

Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.

Leisure Partner

10/10

Exceptional

21 May 2023

Karen

Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.

Leisure Family

10/10

Exceptional

16 May 2023

Arista

Good place to stay would recommend the service was very good

Leisure Family

10/10

Exceptional

15 May 2023

Sylvia

This was our second stay . It is an outstanding resort that embodies kind care to tge elephants entrusted in its care .