Name: Imperial Court Studios
Address: Inverness Terrace, 77-79, London, GB

10/10

Exceptional

19 May 2026

Karen

Great hotel, fantastic location. Check in can be a bit tricky as you do it at another hotel.

Family

8/10

Excellent

25 Apr 2026

Beth

Place was spotless and staff very friendly and nice. Well located near I’ve stations, shops and Hyde Park. Kitchen could have been a bit better stocked with essentials and listed implied there was a washer in the room and there wasn’t. Overall, good value for what you get.

10/10

Exceptional

03 Jan 2026

Monico

One would think a hotel would provide a phone for their guests, even for one local call. I needed to call the car rental When we arrived, the heater wasn’t working, they fixed it right away. The shower isn’t the best, i can’t adjust the height because the adjustment is cracked so the shower head is throwing water on my neck. The condition of the room is not the best, kitchen cabinets were all worn out, baseboards are warped. The whole room needs to be renovated now, finishes were all outdated and worn out.

6/10

Pleasant

07 Nov 2025

Meher

Housekeeping frequency, cleaner linens, better toiletries.

Leisure Partner

6/10

Pleasant

31 Oct 2025

Barbara

The walls are thin and I could hear the people in other rooms. It disturbed my sleep. Not enough towels and no full length mirror to really see yourself. It's the small things that count sometimes. The people at the desk were friendly.

Leisure Family_with_children

6/10

Pleasant

20 Oct 2025

Raymond

Yes to kitchen no to laundry

Partner

8/10

Excellent

10 Oct 2025

Linda

Great location!

Leisure

10/10

Exceptional

06 Oct 2025

DANA

Very nice

8/10

Excellent

09 Sep 2025

Sterling

Was good overall, just didn't have an air conditioner.

Self

10/10

Exceptional

05 Sep 2025

Hamid

A hotel that deserves all the stars.

The hotel after the experience is clean and new, and everything is modern, the service, cleanliness, and the kindness of the staff. I recommend it a million percent. It is one of the cleanest and most upscale places to stay in London.

Friends_and_family Family

8/10

Excellent

04 Sep 2025

Grant CM

Room came with essentials, a comfortable bed and good cooking utensils, great fan and heater. Some features like the retelevision and a wobbly dining table downgraded the experience but overall was a nice stay.

Partner

4/10

Poor

10 Jun 2025

neale

Dont judge a book by its cover

Upon arrival we asked a male where we could do washing, he willingly searched maps and showed us the closest laundromat about a 10 minute walk.
After settling in our room 79/20, the hot water was not working in any tap. A maintenance person arrived the next day and fixed the issue
On the 4th day the ceiling started leaking from the abve unit and we were moved to 77/10 which had no air con, no fan, no coat hangers, no hair dryer, no tea towels, 1 very small mug for tea/coffee. All except air con were provided after several \"whatsapp\" exchanges and face to face communication
My wife then noticed a laundry sign on the hallway wall and upon asking, was assisted by staff to the coin operated washing machine and dryer albeit that we were told 2 pound and upon inserting, the machine didnt start necessitating a very friendly and efficient female staff member to come and solve the issue which was that it was actually 2 pound 50 pence to operate
Again another bad experience as we walked to the laundromat advised on day 1 which cost 7 pounds to wash and 3 pound for drier
Overall a lot of time wasted solving issues that i have never encountered in the many hotels/motels i have stayed at
But a great location close to 2 railway stations, shops and eateries
Some staff need to be provided more efficient training and simple signs displaying costs for the washing machine and drier would be very helpful
All the apartments are very presentable from the outside

Friends_and_family Family

8/10

Excellent

22 May 2025

Verified traveler

Lovely place

Super clear to Bayswater tube station like fantastic location!
The building is picturesque the whole of the road is tbh perfect if you do social media.
The room however was cold and the bin wasn’t emptied from the previous guest.
Also the remote stuck when using it but the place was lovely in general and bed comfy
4**

Self

4/10

Poor

29 Apr 2025

Verified traveler

3/10

Room was basic. Lighting harsh, no bed side light, kettle broken, bathroom basic, towels old. Entrance dirty and unwelcoming. Not great.

Business

2/10

Poor

17 Apr 2025

JAMES

Disgusting place. A waste of money.

Leisure

2/10

Poor

21 Nov 2024

chris

Run down and dangerous

I have reached out to the hotel six times regarding these matters and, unfortunately, I haven't received a response yet.
It was a bit confusing upon our arrival since there were no clear instructions for check-in. Thankfully, another guest was kind enough to let us know that there was a building down the road where we could check in, as it seemed to be part of the same business. It made the situation a little easier, but we certainly could have used clearer guidance from the start.
The apartment we were promised in the pictures was nothing like the reality we faced; instead of a charming space, we were handed a dingy, dilapidated room that left us feeling utterly disappointed.
There was water damage to the cupboards on the floor.
Wires dangled precariously from the walls, creating a hazardous maze of exposed connections. Outside, scaffolding loomed like a giant skeleton, obscuring the view and turning the window into a mere frame for construction chaos.
A power source was installed through the wall of our bedroom, utilizing an extension cord to supply electricity to the adjacent room quite stupid
Early in the morning, a cleaning staff member inquired if we could reconnect the power source.
The TV was broken of the screen turning multiple colours.
Place just seen frankly dangerous and none of these concerns were taken seriously at the time or subsequently when brought to their attention.
Indicating they know and they’re just getting money for appalling substandard conditions

Friends_and_family Family

6/10

Pleasant

19 Aug 2024

Mary

The property is old and not in very good shape. Mold and water damage are evident. Could feel the springs in the mattress. Hard to get a good nights sleep. Best part was the proximity to city centre and transportation.

Leisure Family

4/10

Poor

23 Jul 2024

Manish

Ik

10/10

Exceptional

20 Jul 2024

Kavita

Great stay

They were very considerate, staff was friendly and helpful, I loved the security and safety of the property. Neighborhood was very convenient and safe lots of great restaurants.

Self

10/10

Exceptional

20 Jul 2024

Kavita

Great stay

They were very considerate, staff was friendly and helpful, I loved the security and safety of the property. Neighborhood was very convenient and safe lots of great restaurants.

Self

4/10

Poor

21 Jun 2024

Roland

Pro’s: Breakfast staff awesome. Food average.

Con’s: Pubic hair in one bed, other bed had long strands of black hair, had to phone for toilet tissue.

Leisure Friends

6/10

Pleasant

18 May 2024

Tim

The rooms were very vary basic. Kitchen items were minimal. Had problems with water leaks twice . Fridge didn't work properly . 1 of the 2 accessable outlets on counter didn't work. There are 22 stairs between every floor. No elevator. The area was nice . they replaced the fridge, repaired the plug outlet the water didn't leak the next day . The manager was quite helpful , however it was not a good way to start our 1st visit to the UK

10/10

Exceptional

11 Jan 2024

Verified traveler

Property was great for the price and the area was safe

Leisure Partner

8/10

Excellent

14 Dec 2023

Coby

Overall room was like in the pictures, had no problems other then the shower wouldn’t run hot water

Friends_and_family Friends

4/10

Poor

09 Sep 2023

Jack

Our room didn’t look anything like the photos posted. Put in a basement suite that was very damp and smelled like mold. There isn’t a sign in front of the building so check in was pretty confusing. And the bed was very very uncomfortable. Only bright side about this place is it’s very close to lots of restaurants and the metro

Leisure Partner

6/10

Pleasant

31 Jul 2023

Alice

Very good location, good if you’re just looking for a bed and little kitchen which was good but the bathroom was pretty dirty and was lacking some basic stuff, I didn’t mind that there was no cleaning service but it would’ve been nice if they emptied the bins and gave us new towels etc - definitely good though if you want lower cost and just somewhere to sleep and eat

Leisure Family

6/10

Pleasant

07 Jul 2023

Geoffrey

Close to transport Outdoor area was a bonus but small inside Not enough kitchen utensils

Leisure Family

8/10

Excellent

05 Jul 2023

Avery

Overall good experience. However, in the middle of our stay we were abruptly asked to move rooms because of a maintenance issue. The communication regarding this ordeal was disappointing and frustrating.

Leisure Friends

6/10

Pleasant

29 Jun 2023

Verified traveler

Room on fourth floor so lots of stairs! The room did not look like one in picture - not as big. Shower hard to control it was either scolding or cold and spray only gentle. Window blind broken.

Partner

10/10

Exceptional

19 May 2023

Chris

Fantastic accommodation close to underground, bus routes and shops yet nice and quiet

Business Self

4/10

Poor

03 Oct 2022

Marie

Out only for the money.

Disappointing to see that there were no amenities such as kitchen towels, dish soap, and complementary items. The pillow was terrible and no blankets only a light comforter was offered. No window in the bathroom or ventilation so you can imagine. Very small apartment with very little space to put your belongings away.

Partner

8/10

Excellent

10 Sep 2022

Tommi

Not as bad as it seemed like

This apartment accommodation right next to two different tube stops as well as Hyde Park looked great in the pictures and price wasn't too much in London standards so we decided to take a shot a book it. Location is indeed perfect and for sightseeing Circle line is very useful. There's also grocery store and many restaurants within 5-min walking distance from the hotel which was very convenient.

Upon check-in we had to call the reception just to find out it's few doors down the street. I'm not sure if this is informed somewhere but we weren't aware of this. Lady at the check-in was very nice and polite so big plus to reception staff!

Room itself was the one that tipped my review to the negative side. Room looked very worn out and in need of refurbishlment. Scratches and dents on the walls, creaky and loose door thresholds and handles and as a cherry to the cake a balcony door that doesn't stay shut. These things didn't really bother us as we were out most of the day but they stick out from the overall condition of the room. Room has fridge, oven, stove, microwave oven, fan and heater so well equipped.

All in all our stay at Imperial Court Studios was good and we might even stay here again should we ever come to London. Don't let the first impression pull down your holiday feeling!

Friends_and_family Family

6/10

Pleasant

19 Aug 2022

Verónica

location was great. the flat was on a basement. too small

Leisure Partner

8/10

Excellent

03 Aug 2022

Marie-Juliette

After reading the reviews on Expedia, we did not know what to expect as they were going from an extreme to another.

However, we were very pleasantly surprised by the studio on the 4th floor. The first studio was extremely filthy and the cleaning had not been done, but the receptionist was very understanding and immediately changed us to another place.
While the bathroom severely lacked ventilation, the studio itself was very good. All essential amenities were provided, and the location in Kensington is very central and superb. The hold for the deposit was paid back the same day and the reception was available 24h.
The only things to be wary about are the possibility to have a basement accommodation - luckily it was not the case for us, and the fact that there is no elevator. We were on the 4th floor, and it is something to consider if you have mobility issues.

Leisure Partner

6/10

Pleasant

10 Jul 2022

Kiem duc

The receptionist on check in day did not help to carry our carryon luggages to the 4th floors by stairs when requested and said that we are 70 yrs old and have heart problems. No elevators. No extra employees in the evening. Not for old and handicapped people.

Leisure Family

4/10

Poor

07 Jul 2022

Louis

Nothing posh about Kensington

Don't expect much. No Ac of course which mean s open window son a noisy busy street. Pictured rooms must be showcase rooms because it's not what we got. Amenities are spartan. Room was not ready at check-in, though I will say they fixed broken toaster and clogged drain quickly

Friends_and_family Family

2/10

Poor

22 Jun 2022

Verified traveler

Avoid staying in this property

The room is very small, not same as the pictures, the receptionist is passive aggressive. Not a warm welcome. The rooms are not worth a 200 pound deposit for a night.

Friends_and_family Friends

8/10

Excellent

27 May 2022

Herbert Frederick

Excellent location. Stores near-by could use updating.

Leisure Partner

2/10

Poor

13 May 2022

Krzysztof

Mould in bathroom and kitchen.

Never book this hotel. Condition of the room is shocking. Mould is in the kitchen and all over the bathroom. For you own health - NEVER BOOK THIS.

Business

2/10

Poor

02 May 2022

Verified traveler

HORRIBLE HORRIBLE

The picture do not represent the horrible place this is. The rooms are extremely outdated, dusty and just general cleaning is terrible. A 4-years old could do better cleaning. The appliances are also outdated and not working to their standards. The staff are quite rude and not helpful at all. Our next door neighbours had a huge party in their room until 4am and staff did not bother them but instead told the rest of us we need to tolerate it as they cant do anything about it. Although, their website clearly states quite hours. Anyways all in all they’re just after your money and dont care about your comfort, or satisfaction. Spend your money wisely and dont come to them, the other hotels in the same street are theirs aswell so dont bother booking it at all.

Self

8/10

Excellent

18 Feb 2022

TERRY

Good value for the money in great location

Good value for the money in great location

Business Self

6/10

Pleasant

23 Dec 2021

Iain

Good location but appartment needs revamp in kitchen area
Decent shower

Business_and_leisure Friends

8/10

Excellent

26 Nov 2021

REV M E

Pleasant and kind

Helpful, friendly staff... thoughtful and prompt in assistance gave us a good feeling about the studio. Some crockery items needed replacing and some work to repair the bed was done efficiently and effectively. The staff were helpful in their explanations and advice. Walking up and down the stairs to the fourth floor was a healthy exercise regime!

Partner

8/10

Excellent

03 Nov 2021

Michael

Staff were great. The place is getting tired and need a little freshing up but for the price ok

Leisure Self

4/10

Poor

20 Oct 2021

Verified traveler

It’s not clean

On the photos room was ok. But when we came there we found room with bad smell it was not clean with mold on windows, hair on the floor. We want to stay there for 2 weeks but after we saw the room, we cancel all and on the next day moved in other place.

Friends_and_family Family

8/10

Excellent

22 Aug 2021

Jocelyn

Solid low cost accommodation

We stayed for 2 weeks and picked it for its location and price. The staff was all amazing and when we needed something they responded right away and were very helpful.

It is a lower cost accomidation and shows but nothing that was unmanageable. The mattress was all springs and the shower didnt drain on tbe first day (but they addressed that right away). And we were on the 3rd floor which was a lot of work everytime. Not the worst and we knew there was no elevator so we were prepared.

I would stay here again but not for 2 weeks cause my back was messed up after from the mattress!

Partner

10/10

Exceptional

21 Jul 2021

Verified traveler

excellent

Business_and_leisure Self

10/10

Exceptional

21 Jul 2021

Verified traveler

excellent

Business Self

10/10

Exceptional

21 Jul 2021

Verified traveler

over all excellent

Business Self

2/10

Poor

04 Jul 2021

Artur

The apartment was very basic and poorly maintained. The furniture was de-organised and very old. The flat areas were not bad, but with the lack of proper furniture and maintenance made an unpelasent place to be. The bed was uncomfortable and piłowa were even worse. Had a really though time to sleep in there. Would not recommend it for more than 2 or 3 nights, but in that case features such as a kitchen or a laundry are not so relevant so probably better to go to a regular hotel. £20 for a late check out until 1pm is just the cherry on the top of a bad stay.

Self

10/10

Exceptional

02 Jul 2021

Verified traveler

good value for money excellent memebers of stuff

Business_and_leisure Self

10/10

Exceptional

02 Jul 2021

e

few days at imperial

a very good apartment / hotel arrangement in certral london, great value for money and excellent communications

Business Friends

10/10

Exceptional

02 Jul 2021

Verified traveler

central and good value for money and excellent service from reception

Business_and_leisure Self

10/10

Exceptional

01 Jun 2021

NECDET

Fantastic place ,management and location

Fantastic place to stay and even more fantastic thing is the management of property Ali and Mohammad kind and very helpful and giving full attention for their customers.
Place more like home away from home. if you want to stay central elite and good quality place with very kind hospitality team of place , this is the place will give you all that comfort and hospitality.

Business

4/10

Poor

13 Apr 2021

Verified traveler

The property is in a better condition than some reviews state. On appearance the establishment is clean but discovered I had neen sleeping under blood stained duvet. Livid since the cleaners knew as sheets has been changed at least 3ce. The balcony needs cleaning of birds' dropping. High potential if properly managed. Good location, quiet street.

6/10

Pleasant

02 Sep 2020

Verified traveler

It was ok

Comfy bed and decent sized room but bathroom wasn’t very clean, the shower head was broken so we had to hold it when showering and bed sheets had cigarette hole in it. Hotel also tried to charge us again for room despite already having paid.

Partner

6/10

Pleasant

31 Aug 2020

brianna

None of the staff wore masks, extremely loud in the mornings. The room was newly renovated which made it pretty!!

Self

8/10

Excellent

31 May 2020

Verified traveler

Small and they see still holde deposit. 😶

Small studio and no good internet connection and toilet, apart from that, it's pretty cozy and we'll located. Recommended

Self

10/10

Exceptional

03 May 2020

Bogdan

The location and facilities were great.
I would strongly recommend

Business Self

2/10

Poor

28 Feb 2020

Jacques

STAY AWAY FROM THIS UNHYGIENIC DISGUSTING HELL HOLE...

Where do I start. On my

Self

4/10

Poor

06 Feb 2020

Verified traveler

We booked this apartment for 1 week, the location was great. However, when we arrived with our big suitcases, we had to go up 4 flights of stairs (no lift) and the room was nothing like the photos. The staff were helpful and changed our room once we complained. We were then moved to the basement. The bathroom windows were laminated up, meaning it was freezing when we showered. There were also bed bugs, ants in the kitchen and black mould in the bathroom. We then complained again asking to move rooms due to being covered in bed bug bites, they questioned us and were hesitant to move us right away. We were eventually moved, but all in all this is very budget accomodation that is not very sanitary. I got covered in bed bugs and unfortunately my partner fell ill during our stay here.

Partner

2/10

Poor

29 Jan 2020

Rehan

Mold in the bathroom, the room doesn’t look like at the pictures, check in placed in other building, thousands of requirements, staff not very helpful.

Business

2/10

Poor

07 Jan 2020

Verified traveler

The main entrance of the studios not very clean it needs some look after. As you go on the stairs its a smell of old and damp.

The intercom to open the main door it didnt worked properly.

The fan in the bathroom didnt worked either so the steam of the shower couldnt go anywhere.

It seems that the previous guest didnt bothered to report any issues regarding the accomodation I stayed to the studio managment office.

Also in the corridors you could smell
That guest in there where smoking illegal substances which it was very umpleasant.

So I wont be staying there again.

Partner

10/10

Exceptional

30 Dec 2019

Allison

Good location, very friendly staff

Everyone at the front desk was extremely helpful. Mattress was surprisingly comfortable. Very close to a couple of metro stations and a bus stop across the street. Lots of businesses a street over for pretty much anything you need. Would definitely recommend.

Friends_and_family Family

2/10

Poor

30 Dec 2019

Sandi

Poor services, unprofessional staff members and terrible night sleep with loads of noise. The experience was awful we won’t be coming back again.

Friends_and_family Friends

4/10

Poor

30 Dec 2019

Ian

No sleep, uncomfortable and not clean

Bed was terribly uncomfortable. Pillows need replacing, lumpy and stink. I found hairs on and in the bed. The TV is practically hanging off the wall. It's a smart TV, but no so smart as to be able to connect to the WiFi! The room was also cold, with a very ineffective heater on the wall on other side of the room. Overall not a good stay, and not worth the price. Didn't sleep a wink

Business

4/10

Poor

25 Dec 2019

Verified traveler

The room was freezing cold, the heater didn’t work at all. The bed was uncomfortable!

Partner

6/10

Pleasant

20 Nov 2019

Verified traveler

Value for money property but don’t expect your room to be too glamorous. Checkin lady was helpful and provided an early checkin - thank you.

Leisure Partner

8/10

Excellent

15 Nov 2019

Terry

Good standard, economy style accommodation

Very good value for money, helpful staff and good accommodation right near Bayswater and Queensway tube stations

Business

8/10

Excellent

05 Nov 2019

Verified traveler

Small but sufficient. Great location, near tube and supermarkets.

Partner

8/10

Excellent

04 Nov 2019

Nicholas

Decent budget stay!

Really good sized studio on 3rd floor, nicely decorated with big kitchen area. No hob only an oven. There was a bit of damp on the walls and the heater didn’t seem to work but for the price paid we had no complaints at all. There is a £100 cash deposit to pay at check which was promptly refunded at check out.

Partner

8/10

Excellent

28 Oct 2019

Verified traveler

Love the place as it is very near to shopping area and halal supplies. A short walk to Hyde Park too.

Leisure Family

2/10

Poor

22 Oct 2019

Verified traveler

Mold

We originally were put in the basement room which was overwhelming with the smell of mold. We were then switched to a room on the second floor which was an improvement but the bathroom smelt so strongly of mold that we had to sleep with the bathroom door closed. I realize this is a budget hotel but I would recommend budgeting elsewhere.

Partner

4/10

Poor

20 Oct 2019

Lia

We were not aware that our room was going to be at the top of a 5th story walk-up. No elevators. Bed was old and squeaky. Cleaning was done upon request but had to be requested the day before. We requested it to get fresh towels and they forgot. Had to go all the way back down the stairs and walk a couple of buildings over. They were nice and apologetic about it. Would not recommend for more than a couple of nights.

Leisure Partner

6/10

Pleasant

02 Oct 2019

Cliff

Bathroom was modern. Nice kitchen with refrigerator and hotplate
Be aware THERE IS NO LIFT. If you are not on the Ground floor you will have to cart your bags up narrow stairs with no handrail around sharp corners. I had to crawl on hands and knees pulling my bag up step by step.

Business_and_leisure Friends

2/10

Poor

01 Oct 2019

nurys

I was only the first night, because the room had no conditions, the sheets were dirty, I said it in the office to change my room and they told me that there was nothing available, I preferred to lose money and book in another hotel and that I did

Friends_and_family Family

6/10

Pleasant

30 Sep 2019

Verified traveler

the room was old and not clean at all. the shower contained molt and the toilet seat was loose. the beddings weren`t clean at all. we found hair in the bed as well as there were spots on it. Overall not a great experience

Business_and_leisure Partner

2/10

Poor

25 Sep 2019

darati

Room looks nothing like on the picture, incredibly dated and much smaller. Had the room on the ground floor, lots of people from the hotel assembling on the benches in front of the room at night to smoke and talk loudly. Curtains did not keep the light out. Microwave was broken, had to prop it up to make it work. Fridge did not work properly, I turned it right down but it was still very cold, had to let stuff thaw before I could eat it. Bathroom was incredibly small, the shower was functional but it all had the feel of old and not so clean.
Staff at reception were nice and helpful. Location is great, a few minutes from Bayswater tube station.

Business Self

4/10

Poor

20 Sep 2019

Verified traveler

Wouldn't recommend at all.

We had to wait to check in on the 17th September as the only receptionist was out getting KFC. When he got back he was rude and unhelpful, he then took our deposit and gave us room 17B in building 77. This was a basement room that was was dark and dingy and looked like it hadn’t been cleaned for a while. We had a set time outing already planned and simply dropped our bags to the room and headed out. Upon getting back to the room and further inspecting it we found that the toilet was blocked and wouldn’t flush properly. We notified reception to ask for a better room considering the fact that we booked 3 months in advance and were given a terrible room. He simply said ‘that’s absolutely not possible’ and phoned someone to fix it. A man came and we had to show him to the room to which he did not have a key to meaning we had to sit in the room whilst he ‘fixed’ the toilet. He left stating that it was working however when we flushed the toilet a horrible black watery substance came up through the shower drain(see attached image) and left a horrible sewer smell in the room. We again went to reception to complain and were again told that we couldn’t have a new room and that the man who tried to fix the toilet went home and had stayed 13 minutes extra after his shift. The receptionist called him back to fix it properly and again we had to sit in the room whilst he fixed it which took 45 minutes and left the room smelling even worse. Got another room on the second night, better room.

Partner

6/10

Pleasant

20 Sep 2019

Verified traveler

The first room we were allocated was unclean.
We were however quickly transferred to another which was much better.

Partner

2/10

Poor

19 Aug 2019

Verified traveler

We booked a standard double room with kitchen, it didn't look anything like the picture. Half the size, no oven which we planned on using. the toilet was cracked, the floorboards coming up, walls peeling (which the management blamed on the 'damp' weather in London), the ironing board and bed ha own them, the door leading out to the street (a basement room) had a faulty lock and more. So we spoke to the management asking for either what we paid for or some compensation, he told us there was nothing he could do, we could just pay double for a better room. We asked for a refund as we we wanted to go to another hotel and they refused us. Never stay here, wasted £300! The WORST hotel and management I have ever seen.

Leisure Partner

6/10

Pleasant

13 Aug 2019

Guy

The very thing is that at the time of booking they show an address on the street 77, 79 and we could not get in. Nobody there. We then called the number shown NO ANSWER!!! Fortunately there was a local worker who told us to check in at 53. That was where we should have been led! Sorry BUT very BAD experience. You are not organized

Friends

2/10

Poor

10 Jul 2019

Esther

bad experience

room was not clean on arrival no housekeeping no one said if you had to request it but towels never changed bed never changed stayed in some unpleasant places but this has to be the worst

Family

2/10

Poor

28 Jun 2019

Tammy

Very old building room full of stain strange smell bed has bed bugs staff is very unhelpful, pls dont ever stay there

Leisure Self

4/10

Poor

18 Jun 2019

Verified traveler

I would love to leave toll here for the coming guest to that property.
The property is very well located the rooms very well designed,whatever, I will give a low rate based on recent and awful experience there...
The rooms are cold, The electrical shower is a headache to Be able to manage, even the front the desk members do not know how to operate with it...
2 nights there I got sick, I been and still under medication. The worst all is the front desk member: They are rude and not much help when you needed. I won’t stay there again..

6/10

Pleasant

28 May 2019

Verified traveler

It certainly didn’t look anything like the photos. It was a bit grungy and run down. The bathroom was tiny and the bed was pretty small.

Leisure Self

4/10

Poor

23 May 2019

Iain

Very tired

2/10

Poor

28 Apr 2019

Suriya

Bad service blem guest broken the window not want to give deposit back then give black list

Partner

8/10

Excellent

30 Mar 2019

Verified traveler

Price point matched apartment appointments. Perfectly suitable.

Leisure Partner

4/10

Poor

25 Mar 2019

Verified traveler

The room was nothing like the pictures. We were put in a basement room with a big back door which wasn’t safe at all it just had one bolt if someone pushed hard enough they could probably come through. The staff were miserable and we had to pay at £100 cash deposit which wasn’t stated before arriving

Leisure Partner

8/10

Excellent

19 Mar 2019

Justus

very central, good service at reception, wifi worked well, enough channels on tv, small but come to expect that if you travel uk, good value for money

Family

4/10

Poor

09 Mar 2019

Verified traveler

This hotel wasn't what I was expecting. The pictures were alot different to the actual room. The room wasn't All that clean. The bed sheets weren't changed on e the whole week we stayed nor were we giving any new towels or bathroom amenities. We stayed for 5 days and we had to go to reception which is down the road from we're we stayed just to get loo roll. We where on the 4th floor with no lift excess which ment we had to walk up 6 flights of stairs everyday. Won't be staying here again. Very dissapointed.

Leisure Partner

6/10

Pleasant

11 Feb 2019

Verified traveler

The address is shown as 77 -79 Inverness terrace, but on arrival you cannot get in. I had to call to be told I needed to check in at 55. This should be provided with the booking details.
The room was not ready until nearly 3 o'clock.
The light switch above the bed doesn't work.
As the bed is squeezed in there is no bedside table or place to leave glasses etc. It was more compact than any of the photos so rather misleading.
There was no number on the hall door to show how to get to the room as it was in the basement.

Partner

8/10

Excellent

25 Jan 2019

Brittany

A good place, value for money.

Hotel was nice if a lil shabby chic, could do with new carpets :) a few fixtures needed fixing but all in all it was a good place, ideally situated and good value for money.

Partner

6/10

Pleasant

24 Jan 2019

Fraser

Would not stay if a luxury stay is wanted.

The decor was very slap dash on painting the walls and all grouting was awful in the bathroom.
Bed was and old ikea mattress...
It was spacious

8/10

Excellent

12 Jan 2019

TERRY

Good value, excellent service

Reception staff could not be more helpful

6/10

Pleasant

15 Dec 2018

Verified traveler

my stay at the imperial court hotel was primarily for work as I was traveling from Lancashire to Surrey and then to Cambridge. Checking in was easy. The room I stayed in was a short distance from reception and was a basement apartment. The room was well equipped and whilst the cleanliness was not at a high standard everything was OK and suited my short stay.

I really struggled with the shower, it looked like a power shower set up but the water pressure was awful. Made worse was the fact that I couldn't get the shower to maintain a consistent temperature.

The overall it was ok, good value for money considering the location. On balance i would probably stay here again for another short (2 nights) stay.

Business_and_leisure Self

8/10

Excellent

14 Dec 2018

Clare

You get what you pay for

The room was exactly as paid for, but had to sleep with my big hoody on as there was a cold draught coming from the patio doors and the heater in the room knocked off itself and then would not come back on.

Family

8/10

Excellent

03 Dec 2018

DP

Great place to explore London from!

Needed a room whilst we explored London and this was perfect. Check in was quick and friendly. Room was as expected. Bed was comfy! Two tube stations less than 5 minutes walk away so convenient to hop on and explore. Hyde park just down the road. Tesco and Sainsbury’s round the corner.
Thanks for having us!

Partner

10/10

Exceptional

22 Nov 2018

YuthweMyint

everying ok. the most I like is the nearest train station both Queens way and Bayswater station so that can go to oxford circus station for going shopping in Reagent street and Bond street. Another thing is nearest Hop on bus station (origional tour) stop M is easily for sight seeing tour.

Leisure Family