Name: La Suite West - Hyde Park
Address: Inverness Terrace, 41-51, London, W2 3JN, GB

2/10

Poor

11 Jul 2026

Karen

Dirty disgusting bed sheet and poor security.
Complained to reception and informed them that someone had been in our room while we were out and had slept in the bed. We asked to move to a different room but were told they had none available. They brought us up clean sheets but we said we didn’t want to sleep in the bed.
It was soiled and damp!!! Had to sleep on a chair all night. Manager didn’t seem bothered and didn’t apologise when we spoke to him the next morning.

Partner

6/10

Pleasant

06 Jul 2026

Cory

Room was fine but space was under utilized and the layout was strange. Our room was a bit strange to get to from the elevators where going up and down stairs was required and made getting luggage in and out more difficult. Bathroom sink had mould in all the caulking. Booked the room for 3 people and only one large towel and one small towel was provided.
Reception area was nice and patio was well shaded. Would likely not recommend but far from the worst I’ve stayed in.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Toby

We stayed in the Junior Suite and, unfortunately, our experience fell well below expectations for the price we paid.

The air conditioning was ineffective and the room never cooled below 23°C, making it uncomfortable to sleep. The hot tap in the kitchen didn't work, the kettle was faulty, and the shower took an unreasonably long time to produce hot water.

The most concerning issue was that two housekeeping staff entered our room at around 8:30am without warning while I was in bed with no clothes on. This was a serious breach of privacy and left us feeling extremely uncomfortable.

To make matters worse, when I raised these issues and requested a partial refund, the manager was dismissive and rude.

The hotel also rejected Expedia's escalation, despite the problems we experienced.

Overall, this stay did not represent good value for money. With the rates this hotel charges, I expected a much higher standard of facilities, service, and respect for guests' privacy.

Family_with_children

10/10

Exceptional

27 Jun 2026

Joanne

We loved our stay. Thank you!

Friends

8/10

Excellent

27 Jun 2026

Christopher

Great location, very helpful staff.

Self

10/10

Exceptional

26 Jun 2026

Roger

Very pleasant experience and stay. Location was superb

Family_with_children

8/10

Excellent

26 Jun 2026

Patricia

Positives- lovely and helpful staff. They just wanted to help make your stay good. Attractive hotel.
Negatives- air conditioning was meh. But it is all over Europe. And space was super tight. We had four people in a two double bed room and it was tiny. Bathroom could barely fit one person.

Family_with_children

10/10

Exceptional

25 Jun 2026

Sarah Dowd

Helpful staff. Good location. Clean facilities.
The doors would not allow you to close them quietly. We could hear our neighbors come and go.

Partner

2/10

Poor

23 Jun 2026

Milagros Maria

Habíamos reservado una habitación superior y nos dieron una standard (habitación superior dice tener 19m2 y la que nos dieron era 15m2 = standard). Ellos la tenían clasificada como superior entonces mienten con los m2 que informan. Para acceder a la misma había que bajar escaleras y estaba al lado de sala de máquinas. No pudimos dormir en toda la noche del ruido que había y habíamos llegado 2 am estábamos agotados. Fue la peor noche de todo mi viaje nos arruinó la luna de miel. Y para coronar la peor estadía de todas, al la mañana siguiente nos quisimos bañar y las toallas estaban manchadas con sangre!! Un asco. Le dijimos al gerente todo esto y no se hizo cargo de nada. La atención recibida no es digno de un 4 estrellas.

Partner

8/10

Excellent

21 Jun 2026

Anthony

We had a nice stay at La Suite West. The hotel is located near Bayswater and Queensway Underground tube stations so it is very easy to grab transit. The location is also very convenient it is close to lots of shops, restaurants, pubs, and stores, and right next to Hyde Park and Kensington Gardens.

The staff are very nice! We arrived before check-in and they stored our bags and brought them to the room for us. That said, this hotel has a rather strange layout. The floors themselves are split-level so often have to navigate a small set of stairs or uneven floors. We had a room in the basement floor but asked to move because it was DARK with no natural light. Staff was very accommodating and moved us to a room on the 1st floor with a proper window and a bathtub which my wife really appreciated.

Our room was nice and the bed was comfortable. The bathroom was nice but the bathtub is awfully high. I would think less agile folks would have a hard time getting in and out. The half-glass divider didn't keep the water from the rain-shower inside the tub very well and ended up with a wet floor. I opted to use the handheld wand after that incident. Also, we could hear noise from the underground tube every few minutes. Honestly, I zoned it out after the first day, and attributed it as something I could live with considering how close were were to the tube.

Overall, a pretty good stay. The location is excellent and the staff are very friendly.

Partner

6/10

Pleasant

18 Jun 2026

Jill

The hotel was in a good location. The rooms were clean, but had a musty smell. You could hear the tube running below our room and it was quiet noisy out on the street throughout the late evening. A room on a higher floor or interior may be better. Cleaning staff also left all of their new linens lining the hallway. I have never seen that before, looked rather unkept. The gym is not in the building it is at another location that requires a fee to use.

Family_with_children

10/10

Exceptional

11 Jun 2026

Stephanie

Really excellent hotel. Staff are friendly and helpful, rooms are lovely and clean and the beds are comfy! Excellent location too. Highly recommend!

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Benny

Helpful stuff, clean place,

Self

6/10

Pleasant

07 Jun 2026

Francois

Bonne localisation mais petite chambre pour deux adultes.

Partner

10/10

Exceptional

03 Jun 2026

YVES

Excellent emplacement

10/10

Exceptional

02 Jun 2026

Robert

.

Partner

10/10

Exceptional

01 Jun 2026

Susan

My husband and I selected this property for the last 3 nights of a 2 week England trip, and it was the perfect place to stay as our last experience in the country. It was in a great location, a block from the Bayswater Tube (which is one stop from Paddington station), and on that same block was coffee, pizza, bakeries, 2 markets and much more. Because it was on a side street it was very quiet and shaded by lots of trees. There is an outdoor sitting area that many guests, (especially families) used for food or games. Our room was quiet and large. Would definitely stay here again!

Partner

10/10

Exceptional

28 May 2026

Mr D R

Very nice and convineinet hotel - really lovely inside, in an excellent location! 10/10 would stay again.

Partner

8/10

Excellent

26 May 2026

Mohammad

Room was well cleaned, Staff were friendly. Breakfast could do with more cooked items. Had a few little issues like noise nuissance, door card not working constantly & water top ups had to be requested, which were all eventually sorted to be fair.
Excellent to visit London, not too busy. Everything within walking disctance.

Family_with_children

10/10

Exceptional

25 May 2026

Ka Ki

Everything is good!

6/10

Pleasant

20 May 2026

David

Room was incredibly small with the safe and other provided facilities not working. Hotel is best described as more fluff than substance

Self

10/10

Exceptional

18 May 2026

Beatriz

I had a wonderful experience in this hotel. What stood the most is the exceptional level of care and honesty demonstrated by the team. Accidentally I forgot something important and they did everything to locating me and return it to me. Thank you! I will definitely be staying there again.

Partner

8/10

Excellent

16 May 2026

puspa

It was very convenient everything was close by

Partner

10/10

Exceptional

16 May 2026

Mohamed

Second time staying here and wont be the last. Location is brilliant and rooms are lovely.

Faisal the manager - what a pleasure - we had some small issues and he went above and beyond to help us resolve and even provided us with a complimentary breakfast.

Partner

10/10

Exceptional

15 May 2026

UTARO

毎日綺麗にお部屋を整えてくださりありがとうございました！とっても快適でした！

Business

8/10

Excellent

13 May 2026

Iain

The hotel is nice and in a good location. The room was well furnished and clean, However, the bed was placed in such a way that I could not access the window to close the blinds. The bed was also immovable which meant my window blind was 2/3 open during my sleep and indeed waking/ getting ready- not ideal! Breakfast also was little to be desired. I went down 30 mins before close but none of the items had been refreshed. It is a continental style breakfast offering (with limited options) yet when I was there I was only able to choose from toast, a tiny scrap of ham (leftovers from what I assume was once a full plate), some dried out hummus, a few other empty plates, a bowl of olives and some sliced underripe tomato. I asked one of the servers if that was 'it' and I was offered boiled eggs, so graciously I requested two soft boiled eggs... only to be presented 1 minute later with 2 completed dry, overcooked eggs (assumedly from under a heat lamp).

So there was potential to be a good hotel and worth a visit, but sadly the lack of privacy in the room and the disappointing breakfast let it down.

Self

2/10

Poor

09 May 2026

Juan

This hotel refused to issue a refund despite clear evidence that the reservation was made without the account holder’s authorisation.

Hotels.com contacted the property directly and explained the situation in detail, including that the booking was not made by me and that I was in Stockholm at the time. The hotel acknowledged this but chose to proceed strictly under their policy and retain the payment.

No one stayed at the property, and the reservation was never used. Despite being fully informed of the circumstances, the hotel declined to make any exception or show discretion.

If a hotel is unwilling to act reasonably in a situation involving an unauthorised transaction, it raises concerns about how they handle customer issues more broadly.

I would advise caution and not to rely on goodwill or flexibility should any issue arise.

4/10

Poor

08 May 2026

Alexandra

Our room was located between a wedding party, the groom one side and the bride the other, they obviously made noise which is understandable. However when we complained about this to staff nothing was done, we should not have been put next to a wedding party.

Partner

6/10

Pleasant

07 May 2026

Jolene

Located conveniently to the tube station with many restaurants within walking distance

The room was TINY, had to turn sideways to get past the bed to enter the bathroom and then turn sideways to enter / exit the shower
The bathroom door stuck so never fully opened
Hot water sometimes and never warm in the bathroom sink
The fridge door didn’t fully open because it hit the entry door
Couldn’t use the kitchenette sink ( which is as narrow as my hand ) because the coffee tray covered 1/3 of it

The room key did not operate in the in room key card slot so all the lights turned out fully over & over again. When we asked for help they jammed a card in on an angle and said don’t move it then housekeeping took it out the next day
This was particularly frustrating when it happened as I was showering

Overall not a great stay
Would say the room is suited for one person only
This is our 4th trip overseas to London and will look elsewhere

Partner

8/10

Excellent

29 Apr 2026

Lisa

Great location, friendly staff.

Self

10/10

Exceptional

22 Apr 2026

Alexis

Very friendly staff! Great location to the tube station and central London!

Partner

10/10

Exceptional

15 Apr 2026

Jorge

Clean, in good condition, friendly staff, great location! With lots of restaurants and public transportation

Family_with_children

10/10

Exceptional

03 Apr 2026

Adele

Great location and facilities. Highly recommend

Partner

10/10

Exceptional

02 Apr 2026

Zahra

Great location. Nice room

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Cathal

Location was exceptional, staff were friendly and helpful. Room smelled a small but musty

Partner

10/10

Exceptional

13 Mar 2026

Zoe

Highly recommend this hotel as it is in a great location, the price was very reasonable and the staff were all friendly and accommodating

Partner

8/10

Excellent

07 Mar 2026

Martin

Room was very clean. The staff were friendly. Room we had was in the basement, which was fine, however, some light was able to shine through the bedroom window at night. Another issue is that the bathroom sink did not drain the water away properly.

Partner

10/10

Exceptional

26 Feb 2026

Diane

Lovely convenient hotel

Partner

8/10

Excellent

24 Feb 2026

courtney

This was our second time staying here, we love the neighborhood and location. This time we were on the ground floor and could hear the tube every 5 minutes until 2am. So I would request to stay on a higher level next time. Overall, it’s a good place to stay, cute neighborhood, good food nearby, and close to 2 tube stations for easy commuting.

Family_with_children

10/10

Exceptional

12 Feb 2026

Uta

Excellent location of the hotel, rooms are clean and well equipped, staff is very friendly.
This hotel will definitely be my choice next time I travel to London

Business

10/10

Exceptional

10 Feb 2026

AGHAMIA

The service was excellent. And the team were amazing.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

Patricia

Gorgeous room, amazing staff and loved the fact that they decorated my room for my special occasion such a sweet and personal touch

Leisure Friends

10/10

Exceptional

01 Feb 2026

angela

The location of good and the staff was great. We had a problem with the hot water, and right away the manager gave us a nicer room and free breakfast. Everyone was cheery and helpful.

Friends_and_family Friends

8/10

Excellent

31 Jan 2026

Harry

Didn’t expect to find a room this spacious and comfortable. 2 adults 2 boys (8 & 10) slept comfortably. Really nicely done room. Only gripe was the lack of warm water for long enough. Breakfast was decent too. Would stay again.

Leisure Family_with_children

10/10

Exceptional

25 Jan 2026

Emiy

Small but very aesthetic- perfect for pictures. The bathroom is gorgeous. Breakfast is healthy rather than a traditional big fry-up, so if that’s what you’re looking for, it may not suit you. Overall, I really enjoyed my stay.

Leisure Family

8/10

Excellent

25 Jan 2026

Simon

It was a bit noisy on the first night with a couple fighting at 02:30 in the morning but that wasn’t the hotels fault. Only down side was no hot water for a shower on the second morning. We had a train to catch so didn’t have time to raise the issue. Hotel clean and well set up.

Partner

8/10

Excellent

11 Jan 2026

Paul

Superbly decorated rooms, great location and good value. Only downside is the noisyness. The tube is fine, but the toilet waste pipe from upstairs rooms, noise from staff etc and outside noise was considerable. The door didn’t shut tight and a bit of extra noise insulation on the window may go a long way. Would definately use again having said all that..

Leisure Family_with_children

8/10

Excellent

10 Jan 2026

Frederick

Great location within a stones throw from 2 tube stations which was ideal for travelling around the city exploring. Clean , comfortable and good sized room for 2 adults and one child . Couldn’t fault hotel .

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Shalini

Staff are amazing, accomodating and helpful. Location is unbeatable for central London.

Rooms are great but could use a little upgrade. Mattress had a little dip where it had been used over time. Also found it odd that they didnt supply amenities like a toothbrush, cotton and no slippers or robe. Overall I enjoyed my stay and will definitely book there again.

Self

8/10

Excellent

05 Jan 2026

Kristina

Room was beautiful and staff was incredibly helpful and friendly. We were able to store our luggage as well which was very convenient. Only complaints were that room was on ground floor and right by the subway (convenient during the day) but made it incredibly loud as you can hear each train passing all night.

Leisure Partner

8/10

Excellent

03 Jan 2026

Charlotte

Lovely hotel. Staff excellent. There were just a couple of unexpected things that were quickly remedied by staff. The shower took a couple of minutes before water was warm enough to take a shower. The room was cold and thermostat was at max, but staff provided space heater which made room comfortable. Would recommend this hotel.

Leisure Family

6/10

Pleasant

30 Nov 2025

Emma

Room was a bit tired
Plug socket off way
Broken window
Heating temperamental as well as hot water

10/10

Exceptional

23 Nov 2025

Tracey

Room was spotless, lovely, friendly and helpful staff
And in a great location to explore London with a tube station a 5 min walk away

Partner

10/10

Exceptional

16 Nov 2025

Jemma

My room was quiet and conveniently located near the park, which made the stay very pleasant. While the hotel doesn’t offer full dining options - a detail I unfortunately misunderstood - they do provide a breakfast service, and for other meals you’ll need to dine out or use online or local delivery services.

The hotel makes this very easy by offering a selection of local delivery options online and everything I ordered arrived quickly, so the location works well for that purpose. Under normal circumstances I would have enjoyed dining out, as there are plenty of great places close by, but I was visiting for a medical procedure and needed in-room dining this time.

The staff were polite, friendly, and helpful throughout my stay, and the room itself was a good size and very comfortable. For the purpose of my trip it was an ideal setup and I will visit again when I'm next in this part of a London.

Self

6/10

Pleasant

06 Nov 2025

Ian

The room was comfortable and clean. The problem was it was on the first floor facing the street. So you could hear music from the restaurant and traffic from the street. You could also hear the tube going underneath. The music did stop at night, but then started again at 7am. We did ask to move, but were
told there were no other rooms available.

Partner

8/10

Excellent

02 Nov 2025

Maria

The room itself was a great size, situated on the lower ground floor. The bed was large and comfortable. Bathroom good size. Brought up a few issues and the staff couldn’t have been more helpful, so that was very good 👍

Leisure Partner

10/10

Exceptional

16 Oct 2025

Georgia

Chose this hotel for the location, close to Hyde park, Notting Hill and Paddington. Right on multiple train lines which is handy to get around, but a short walk to SoHo when we wanted.

Was pleasantly surprised by the hotel. Staff were friendly, room was super spacious and comfortable for our time. Would definitely stay again

Leisure Partner

4/10

Poor

15 Oct 2025

Fernando Alberto

demasiado cara la tarifa para el hotel que es?

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Fraser

A great, stylish and contemporary option in the area at an affordable price.

Business Self

10/10

Exceptional

28 Sep 2025

NICOLA

No complaints. Nice room comfortable bed. Good location. Bit on the pricey side but would stay again for the right price.

Partner

10/10

Exceptional

27 Sep 2025

Kerri

My new favourite hotel.

Close to loads of amenities such as 2 tube stations Bayswater and Queensway. Has a nice high street a road away. But also has scenic quiet routes. Honestly, the perfect hotel and my new go to for London! Room was perfect for a solo travel even couple. Staff were friendly and accommodating and let me keep my luggage after check out and let me use rest rooms. I plan on staying here again!

Self

8/10

Excellent

20 Sep 2025

MICHAEL

Nicely updated property in a very cool area. near Hyde Park. Skip the hotel breakfast, which is expensive for what is provided. And the staff is not the friendliest. But both the facilities and location our top notch. Would stay there again.

Leisure Self

10/10

Exceptional

15 Sep 2025

Meika

Small rooms, but great west London location. Walkable to Hyde Park and Portobello Rd, especially if walking is your thing and you want to soak up a particular London neighbourhood.

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

Hayden

Brilliant

Hotel room was absolutely lovely. Spotlessly clean and very roomy. The service from the hotel staff was absolutely top notch too. Very welcoming and accommodating. Will be coming back for our Christmas market trip in December!

Partner

8/10

Excellent

30 Aug 2025

Joey

Noisy in the hallway and upstairs - walls are thin and pillows are too flat.

But it's clean, great location

Leisure Self

10/10

Exceptional

25 Aug 2025

John

It was in a great location! We enjoyed our stay here for a stopover.

Leisure Partner

8/10

Excellent

24 Aug 2025

Yuka

Homeless people, garbages on the street, people yelling in the middle of the night but it’s London.

Leisure Family

10/10

Exceptional

20 Aug 2025

Julie

A great location with very helpful team. The one improvement is the breakfast offering as the space was v small & the food options very limited.

Partner

8/10

Excellent

08 Aug 2025

Ffion

Great stay. The hotel was located very close to Hyde Park. The staff were really friendly and the room had some lovely additional amenities.

8/10

Excellent

31 Jul 2025

Alexis

This hotel is in a great location, just steps away from Bayswater tube station and just down the street from Queensway that meant it was accessible to 90% of central London and all the tourist attractions. The bed was very comfortable - a key selling point for me. The staff was helpful And overall a superior room fit our needs and budget perfectly.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Ka Yuen

Location is good but the staffs are all not unprofessional.

8/10

Excellent

22 Jul 2025

Matt

HOtel was nice and clean, great ,ocation

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Kathy

V

8/10

Excellent

17 Jul 2025

Patricia

Some elements of the room were shabby and needed painting. Stains on the rug. Staff is excellent and you cannot beat this location.

Leisure

10/10

Exceptional

05 Jul 2025

Shelby

Very quiet, nice area!

Leisure Partner

10/10

Exceptional

04 Jul 2025

Kristin

Great location and super responsive staff! Decent stay :)

Leisure Partner

8/10

Excellent

02 Jul 2025

Michael

Really good except room was above railway line

8/10

Excellent

30 Jun 2025

Emma

We stayed for one night following a gig in Hyde Park. The hotel was well located for what we needed, the room was a good size and the staff were friendly.

Leisure Family

4/10

Poor

30 Jun 2025

Jiten

Communication was a huge issue. I stayed into another hotel at the start of that week and their communication was brilliant so my stay here was a sharp contrast. The Expedia app informed me that I was going to pay at the hotel and then the day before the hotel tried to take the money out only to have it declined as I’d moved my money out of that account. Had to call up and put it through over the phone, asked for an email receipt and they assured me I’d receive one…didn’t get one. I got to the hotel the next day and was told that I needed to pay for my hotel. I informed them that I’d already paid and they told me that it was pending and that they needed to be paid. I showed them on my phone that I’d already paid through my banking app and they said they still hadn’t received the money so I’d need to pay. I put my card into the card reader and waited to put my pin in just to see that they needed the card for confirmation to complete the transaction. A very easy situation that became an issue due to lack of clear communication. The next day when I checked out, I was asked to pay a maintenance fee of £5. It wasn’t really fully explained when I was at the reception as to why but it also wasn’t clearly stated in any of the lead up to the stay which would have been appreciated. Overall, the hotel was very clean and in a great area, the staff were ok it was just a strong lack of clear communication that would’ve been heavily appreciated as it would have made the travel less stressed

Leisure Self

10/10

Exceptional

28 Jun 2025

Page

It was perfect!

Leisure Family

10/10

Exceptional

28 Jun 2025

Patrick

Love it- best location and amazing service

Leisure Partner

8/10

Excellent

25 Jun 2025

john

The rainforest shower in jyvroom would not produce hot water, however the hand held shower did so excellently...air conditioning stopped working however staff wete quick to address the issue...
Hotel only 5 minutes walk to underground and Kensington Park

Leisure Self

10/10

Exceptional

24 Jun 2025

Verified traveler

Very enjoyable

Very enjable convenient location, good vslue gor money in London

Self

10/10

Exceptional

03 Jun 2025

Haziqah

Best location ever! 1 min from bayswater station. Near halal restaurant. Hotel room is very clean.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Nikki

Great hotel, very well appointed and convenient location. Would happily stay again.

Leisure Family

6/10

Pleasant

25 May 2025

Elena

Great location. Great housekeeping. Rooms are small for the price.

Leisure Partner

6/10

Pleasant

23 Apr 2025

Verified traveler

Basic hotel, used to be really good. Not very friendly people for some reason. Asked for a crib, gave us a play pen with a blanket on it. Obviously could not use it to sleep baby in. No microwave in the kitchenette. Really basic teas and accessories. Nothing felt luxurious as it used to. Was not worth the price. Heard pipes and odd noises all night. Also, the heat wasn’t working. Had to keep calling the front desk to adjust it.

Friends_and_family Family

6/10

Pleasant

08 Apr 2025

Dariya

Very average experience, cleanliness is 6-7 out of 10 (some surfaces were dusty, and the carpets still had some dirt/trash from previous customers), but beds and rooms are comfy. Some staff are super friendly but some were giving a bit of an attitude (which is the experience that sticks with you unfortunately).

Leisure Family

10/10

Exceptional

25 Mar 2025

Brittany

I loved this hotel. It was near queensway and bayswater for the tube and a 10 minute walk to Hyde park! So many great places near by.

Leisure Family

8/10

Excellent

06 Mar 2025

Erick

Everything was great. The only thing I’d say is that the sealing of the windows aren’t the best so we were cold all night. This was in February.

Family_with_children

10/10

Exceptional

24 Feb 2025

Robert

Good location and lots of space for the price

A great place to stay with kids in the family room. For London, we had plenty of space. Breakfast was great for a good start to the day.

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Jamie

Excellent value

Leisure Family

10/10

Exceptional

21 Feb 2025

Erica

A great stay and great location next to two subway lines under a min walk.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2025

Ivonne

Excelent service

4/10

Poor

05 Feb 2025

Julia

The room itself was nice, but the hotel was so clearly too understaffed to offer more than the bare minimum service. Even though I messaged ahead of time to ask for early check in, that didn’t seem to have been communicated to the staff and I wound up waiting for ages while I watched other people who arrived later check in before me. Don’t prepay for the breakfast - there’s not nearly enough tables to accommodate the number of guests and there was no one designated for greeting/seating people. On top of that, the selection at the buffet is pretty pitiful.

Leisure Self

8/10

Excellent

05 Jan 2025

Tamar

We enjoyed our stay here. Will likely book again for a short trip into London

Leisure Friends

10/10

Exceptional

01 Jan 2025

Gemma

Realy lovely hotel lovely stay with family

Leisure Family_with_children

10/10

Exceptional

09 Dec 2024

Li

Loved the nespresso machine :) super close to the underground bayswater station and paddington. Will definitely stay here again.

Leisure Family_with_children

6/10

Pleasant

28 Nov 2024

Kevin

Location is great near two train stations. Good restaurants in the area. Some odd bathroom designs like the counter detached from the wall so water and belongings can fall behind. Also nowhere to store clothes in bathroom while taking a shower.

Leisure Family_with_children

2/10

Poor

23 Nov 2024

Gavin

Cold

There was no heat in are room and the gap window just letting cold air flow in, same with multiple guests we spoke to, they gave out some electric heaters some guests didn’t get one, also the staff didn’t really seem to care, also some extra surcharge added to my bill above the total I was quoted!

Partner