Name: The Royale Chulan Hyde Park Hotel London
Address: Leinster Square, 23-25, London, W2 4NE, GB

10/10

Exceptional

13 Jul 2026

Ellie

We booked this hotel last minute, as the place we originally booked gained some fairly scary reviews that week!

Stayed in the basement room, which was clean and surprisingly not too warm in the heatwave. Staff are friendly and attentive. Would absolutely stay again!

Partner

8/10

Excellent

25 Jun 2026

J-Susanne

The Hotel is located in a nice area, close to two metro stations (Bayswater and Queensway) and bus stops.
Restaurant’s and stores are within walking distance.
Can also walk to Kensington Gardens and Portobello Road Market.
Front desk staff were very friendly and helpful.
My room was spacious, loved the fact that it had a kitchenette. Save money and time making my own breakfast and lunch.

Self

10/10

Exceptional

17 Jun 2026

VIJAYKUMAR

Good service. Good hotel. Value for money

Friends

10/10

Exceptional

25 May 2026

Alfonso

Very helpful staff. Clean rooms, restaurants, and shops nearby.

Self

6/10

Pleasant

18 May 2026

KELLY

Shower was extra small with a corner closing door that did NOT stay closed!!! Shower had mold and the head sprayed out on to the ceiling. Terrible shower!! The bed was very hard! Maybe a foam topper would improve the comfort, or better yet, a new mattress.
The point of staying in a hotel is good night sleep and a hot shower. Both were failures!!!

Partner

10/10

Exceptional

08 May 2026

Aleksia

Everything about this hotel was fantastic! The location was great, a quick walk to the underground and Notting Hill. The staff were super nice. Overall an amazing experience. 10/10 would recommend!

Partner

8/10

Excellent

20 Apr 2026

John

Very clean and tidy staff were very good only problem TV wasn’t working bad signal tried to fix it only lasted 30 mins
John & Vanessa

Partner

10/10

Exceptional

25 Mar 2026

Mark

I was really pleased with this place, as it had everything I needed for a short business trip. A microwave on the room might have been useful, but not a huge issue. The bed was really comfortable.

Having friendly staff on reception was definitely a bonus. Location is great with tube and several bus routes close by. Lots of shops to get provisions. However, the street that the hotel is on was extremely quiet.

8/10

Excellent

25 Sep 2025

David

Clean, functional and comfy enough. Hotel staff were friendly and i felt it was fair value.

Self

10/10

Exceptional

27 Aug 2025

john

Best value

I like staying here when i come to London the price is fair the location is excellent for all types of activities and its quiet surprisingly the staff is excellent and helpful and i will be back next year for carnival save me a room

Self

6/10

Pleasant

25 Aug 2025

Marsha

Ok

The hotel itself looks dated. Apperared like a bedsit with hob and kettle. Window was open when we arrived. No aircon in the room was a tight fit but dud the job for night sleep. Not a lot of plugs to charge items near the bed.Was expecting a little more.But the reception was accomodating and friendly.

Friends_and_family Friends

8/10

Excellent

08 Jul 2025

Ifeoluwa

Okay

6/10

Pleasant

06 Jun 2025

Ifeoluwa

Just okay

8/10

Excellent

27 May 2025

Nancy

Friendly staff, great quiet location, clean room, spacious for basement room. All amenities, fridge, microwave, kettle, etc. also dining table with chairs, bedside cabinet and table for work purposes, etc with chair. Would definitely book again.

Leisure Friends

8/10

Excellent

06 Apr 2025

Mehmet gokhan

A family holiday, excellent location good performance and friendly service
If you are not looking for luxury, there is everything you need

Friends_and_family Family

8/10

Excellent

27 Feb 2025

Madison

10 day trip in London

Pros:
Wonderful staff! (Shoutout to Sam at the front desk)
Full kitchen with fridge, 2 top stove burner, microwave and kettle- you can even ask for cutting knives and pans at the front desk
Space heater
LOCATION: Amazing walk ability: less than 1000 feet to PureGym, many pubs and food and shopping
Only .3 miles from the nearest train station (Bayswater)
.4 miles to Kensington park
Clean everyday with fresh linens, coffee refill, and dish cleaning
Cable TV

Cons:
Rock solid bed- we would wake up every two hours or so with sore hips and shoulders (we’re in our late 20’s sooooo do with that what you will)
WiFi SLOW, if existent at all
Pretty tight space, like you have to step out of the bathroom to dry off and if you sit on the toilet your knees touch the sink
Thin ceilings, we were on the first floor and the room above us had kids and they would wake us up at like 6:30am running and stomping around and they would keep us up past 11p doing the same thing.

Friends_and_family Family

8/10

Excellent

03 Oct 2024

Ean Bee

Air conditioning was switched off before autumn

Leisure Family

10/10

Exceptional

29 Aug 2024

john

Nice quiet stay

The hotel was in a great location for the festival i was attending and the pri e was fair, the showers area was a bit confined but managable, great walking distance to tons of places to eat and really nice area its quiet and peaceful

Partner

10/10

Exceptional

26 Aug 2024

Toria

Great hotel I am back every year when carnival is on great staff so welcoming

Partner

8/10

Excellent

10 Jul 2024

Clara

It was really good and great friendly staff.
Only thing that would make it better is something better to cool the room down than a fan.
Would definitely recommend!

Leisure Family

4/10

Poor

03 Jun 2024

Kathryn

Hotel OK but bed as hard as a rock

While the hotel is clean and seems to be well run the bed was literally as hard as a rock so we barely got any sleep.
It was literally like trying to sleep on the floor.

Partner

8/10

Excellent

08 Apr 2024

Chelsea

Great staff. Lovely neighbourhood… room is smaller but did the trick.

Leisure Family

8/10

Excellent

23 Mar 2024

Verified traveler

Mini break

We felt the room lacked a bed-side table and a/or a second chair.
The bathroom tap was a bit grim.

Friends_and_family Family

10/10

Exceptional

19 Jan 2024

Verified traveler

Value for Money

A hotel in an excellent location for a reasonable price.
2 negative things: thin walls (take earplugs) and hard beds
Apart from this it was an awesome base camp to explore the usual London touristy things.

Partner

8/10

Excellent

20 Nov 2023

Charlotte

Great for a short stay

The hotel is in a perfect location - 5 minutes from the circle line and just a little further for a central line tube. There is parking at the hotel and nearby. The hotel is very clean. We had a luxury room on the second floor which a very spacious and has a small kitchenette etc. however the bathroom is extremely small and the room is extremely warm, even in the middle of November. We needed the fan on and the window open to sleep comfortably.

Partner

8/10

Excellent

29 Sep 2023

Eakkrita

Best location, Easy going, Dining and Cafe nearby , especially your staff name’s Freshja (can’t remember his name) I love his friendly and always great support.

Eakkrita Kaewpoolsri, Thailand

10/10

Exceptional

26 Sep 2023

JASON

Good based to sleep well experiencing London

The hotel was clean and bed made daily, the mattress was harder then my girlfriend would have like but individual preference. The location is amazing and it’s a very nice looking building idea for those that want a good bed to sleep in a night but are planning to see London

Partner

6/10

Pleasant

09 Sep 2023

Verified traveler

I know London's a challenge but this room was small. It was front ground floor and loud with street noise. Bathroom fan didn't work and the door had to be forced shut. There was no AC and no fan, but we were able to open the window for some breeze at night. Staff were friendly.

Friends_and_family Friends

10/10

Exceptional

06 Sep 2023

Shoeib Reza

Great place and within easy reach of tube

Leisure Family

10/10

Exceptional

19 Aug 2023

ALAN

Clean and tidy. Staff were very helpful and welcoming. Could use some blackout curtains in the room though that's my only grumble.

Leisure Partner

6/10

Pleasant

23 Jul 2023

Richard

At check in they tried to charge me but I had already paid in advance. En suite was tiny , very difficult to use , shower tray kept over filling quickly so had to keep stopping shower . Tv reception was awful programs kept stopping with bad signal. No lamps so bright or dark. I thing inbetween. Otherwise was ok ..

Friends_and_family Family

8/10

Excellent

30 Jun 2023

Christine

Excellent staff and location

Leisure Family

2/10

Poor

08 Jun 2023

Nick

I felt I was mis-sold on location and price (Hyde Park Hotel in Bayswater!).

Leisure Self

2/10

Poor

03 Jun 2023

Andrew

Booked and when arrived had no acknowledgement of the booking despite the booking confirmation code :- 72564819427274. I am sure that I would have had a great day and given top notch feedback, but sadly had to deem this experience as payment dispute like ordering something from amazon or e-bay and money is taken from account and you don't receive the product or goods. 😶😶

Leisure Self

10/10

Exceptional

19 May 2023

Terry

Next to many parks and palaces

Leisure Partner

8/10

Excellent

19 May 2023

Sherry

Reception staff was awesome! Made our stay a lot easier by helping get transportation to where we needed to go.Beds were comfortable and the shower pressure was great. The only two issues, no face cloths or ice available.

Leisure Friends

6/10

Pleasant

16 Apr 2023

Lisa

Lovely staff on reception and great that you can park the car for extra £24 a day. Had a triple room. Bathroom very small. No good if you are on the large side ! Floor in bedroom bit unsteady & uneven. Need a chest of drawers as only wardrobe space. Wasn’t bad for the price

Leisure Family

10/10

Exceptional

20 Mar 2023

Daniel

Excellent service, cleanliness, location.

Leisure Partner

10/10

Exceptional

05 Jun 2022

Timothy

Staff were all extremely helpful and kind. Calm atmosphere. Comfortable with basic needs catered for and generally a nice place to be and come back to!

Leisure Self

10/10

Exceptional

18 Aug 2021

Harriet

Good location. Manager Alex and Anna were great

Great hotel in a good location. Parking on site was secure however a lottle expensive, but cheaper than NCPs near by. Hotelnwas clean and bright. Anna the receptionist was very welcoming and Alex the manager was a great guy. I will definitely stay here again. - David and Patrick

Friends_and_family Friends

10/10

Exceptional

29 Jan 2020

Verified traveler

Quiet area, welcoming staff. Comfortable bed, nice shower.

Leisure Self

8/10

Excellent

11 Dec 2019

Verified traveler

Convenient location

Leisure Family

10/10

Exceptional

09 Dec 2019

louise

Super comfy beds !

Amazing couldn’t have picked a better hotel for our trip. We arrived early after a long Drive and greeted but friendly welcoming staff and we’re offered early check in without asking. The car park was locked and secure . Our room was perfect we had amenities for breakfast teas and coffees . A large mirror by the door which is a nice touch if your going for a night out. The bed was super comfy we didn’t want to get up! Nice and warm hotel too. We will definitely come back here. Bayswater tube station is like 5 mins walk too. Great location for travel all round London.

Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Clean , easy to find and near to beautiful park

Leisure Self

8/10

Excellent

05 Oct 2019

Verified traveler

Overall property was good have lots of space I was on the second floor rooms case wise it was good. They have very e small shower area so practically you don't have any room to even turn and shower has only a particular angle. You also don't provide you any soap, but they do provide you dispensing soap which is only available inside the shower area.
But they have very cool stuff they even willing to help you when you have checked out. Which makes this hotel really awesome.. metro station from this hotel is very near you can reach there within 10 minutes. Area wise it's like very quiet but you to find many restaurant options.
Overall experience was awesome !! Love to stay here again..

Leisure Self

8/10

Excellent

03 Oct 2019

Omar

Excellent service

Friends_and_family Family

6/10

Pleasant

02 Oct 2019

Verified traveler

The room was good, but outside the window some sort of generator. It made a noise all night. I didn't get much sleep.

Leisure Self

8/10

Excellent

24 Sep 2019

Weng Kit

4 nights in London

Lots of food options and near 2 tube stations within zone 1 very convenient to get to most areas in London.

8/10

Excellent

21 Sep 2019

Verified traveler

Simple but clean, comfy beds in a nice quiet part of the city

Partner

4/10

Poor

02 Aug 2019

Verified traveler

I have stayed at The Royal Chulan many times. It's a fair hotel in a very nice and convenient area -- near Bayswater Station and Hyde Park. Hotel is no frills, but has a kitchenette. Most of the staff can be very nice.

Our recent stay was not good. We got a basement room, which you should avoid at all costs. Room was musty, as there is no ventilation. Sheets had holes and beds were not comfortable. Bathroom is fitted for handicap accessible needs, but all light sockets are overhead and a major fire hazard.p

2/10

Poor

31 Jul 2019

Verified traveler

Air conditioning was broke and it was super hot. Was told take a cold shower. No fans available. Said this has happened before. Mold on bathroom ceiling.

Leisure Family

10/10

Exceptional

31 Jul 2019

Verified traveler

Good location, clean, comfortable and quiet. Helpful staff

Leisure Self

10/10

Exceptional

15 Jul 2019

Verified traveler

Nice location, close to many restaurants , markets and shops. Kensington Palace Gardens and park is right around the corner. Very clean hotel and wonderful staff.

Friends_and_family Partner

8/10

Excellent

14 Jun 2019

Verified traveler

I liked the stove. The water pressure was really good in the shower. It was a very small shower though. But it worked fine.

Leisure Partner

8/10

Excellent

07 Jun 2019

Verified traveler

Proximity to shopping and other tourist areas of interest. Location is great.

Business_and_leisure Partner

10/10

Exceptional

28 May 2019

Richard

Good budget hotel with friendly staff. Would recommend.

Partner

6/10

Pleasant

24 May 2019

Dave

Could have been better

Nice location for the area.
Check in friendly and efficient.
Room was relatively clean, just need a little bit more care taken.
Room was compact, just enough room to walk past bed.
Using desk was tight squeeze
Room would look bigger if hot plate and sink where removed.
Bathroom was clean but tired.
No soap left, just an old bottle of shower wash perched on the sink.
Tiles grouting rough.
Ceilings showing evidence of roof leaks
Breakfast, well! Awful, yoghurt, bread, boiled eggs, cheese.
Coffee was instant not fresh
No pastries
Check out was just leave key on desk
Overpriced at £99, more a £60-70 is reasonable

4/10

Poor

16 May 2019

Sau

No windows the room, bathroom awnings got molds, but walkable to all parks, stores, restaurants, train stations, as soon as you gonna be aquinted with the areas, you will like it, thers a lot of hotels in the nearby soroundings too. The picture shown is old.

Leisure Family

6/10

Pleasant

10 May 2019

Eliane

Good location

Location very good, hotel and room clean enough but rooms and bathrooms very small and run down. Good value for money considering London prices.

Partner

8/10

Excellent

05 May 2019

Verified traveler

Good breakfast, near Hyde Park , Kensington place, close to Queensway tube and Bayswater tube..walking distance to restaurants...dusty curtain...we still have to inform the front desk about AC was not working. I am suspicious that they set up the temp of rooms ..if you don't inform them they won't set or turn on the AC..

Leisure Partner

8/10

Excellent

26 Apr 2019

Adam

friendly hotel

Nice friendly hotel with decent sized rooms and a comfy bed. However, business travellers might not find it that great due to the stupid small size ironing boards they have - completely impractical and make the process of running an iron over a shirt take about half an hour!

8/10

Excellent

23 Apr 2019

Verified traveler

Near to Paddington, clean and comfortable room — no frills but a good value.

Family

8/10

Excellent

15 Apr 2019

Verified traveler

Comfortable rooms with fridge, kettle and small kitchen area, could do with a microwave. Lovely reception staff and maids. Excellent location just off Westbourne Grove overlooking a garden square. Lovely, quiet street, but only a few minutes away from lots of restaurants, beauty salons and shops. Close to Portobello Market and the West End

8/10

Excellent

10 Apr 2019

Alex

if the hotel can let customers check in early is more prefect

Friends_and_family Friends

8/10

Excellent

28 Mar 2019

Verified traveler

Likes- location. Walking distance to Queensway and Bayswater tube stations and an array of Halal restaurants.

Depending on who was on duty, the front reception staff swings from warm/friendly/helpful to disinterested.
Dislike- We paid for a premium room yet the size of the bathroom was small!

Business_and_leisure Partner

6/10

Pleasant

24 Feb 2019

ABDULLAH

London

Not so good

6/10

Pleasant

24 Jan 2019

Verified traveler

Great location in London but only a bare minimum hotel. Everything was average enough, except for the BED. Hands down the most uncomfortable bed we have ever slept in. It was like sleeping on wood with a sheet.

8/10

Excellent

10 Jan 2019

Syarul

Easy access to subway and attractions

8/10

Excellent

09 Jan 2019

Verified traveler

Great location and was good for the money arrived
Around 4pm check in was straight forward small kitchen but never used it

8/10

Excellent

03 Jan 2019

Verified traveler

Good location, good value of money for what we paid during high season like New Year countdown.

4/10

Poor

08 Nov 2018

Kevin

You get what you pay for

The shower went hot and cold and leaked. The heater was broken and on at 28 degrees Celsius (86F). They do allow luggage drop off. The guy at the front desk was friendly. If you just want an inexpensive place to rest your head, it’s great. If you want something on a level with Holiday Inn, this isn’t your place.

Partner

6/10

Pleasant

22 Oct 2018

Verified traveler

Very basic room.

Very basic hotel. Enough for a couple of days to explore London. Rooms are very small and a bit dated. Water pressure in the shower was low. Small things like A/C or TV remote were not working properly. Our room had a kitchenette with a mini-stove. We had dishes but no pans to use on the stove.

Partner

2/10

Poor

12 Oct 2018

Barry

Spotlessly clean but tiny room. Dining room was even smaller than my bedroom and sat about six dinners. Imwas given a 30min slot, arrived promptly and couldn't even enter the room due to the crowd of guests trying to get in - don't offer dining if you can't cater for it!

6/10

Pleasant

09 Oct 2018

Daniel

Comfy mattress in great location

Luxury room has comfy and very soft mattress, room is compact, bathroom is tight but all in great new condition and clean. 10 mins. from tube, buses, supermarkets, bars, souvenir shops, restaurants and much cheaper than central London.

Partner

4/10

Poor

05 Oct 2018

Verified traveler

The smell in the room was very very strong. The room was in the basement and felt like a dungeon.

8/10

Excellent

01 Oct 2018

Ian

Reasonable hotel in a good location

The hotel was very conveniently located about 15 minutes walk from Paddington Station. I was warmly received on an arrival. The room was small but well appointed and my stay was comfortable.
It could be considered a little noisy due to footfall from the reception above and anyone congregating at the hotel entrance as the (basement) room window was near here. The curtain covering said window could be a little more generous. It only just fit. WiFi was a bit slow.
Nevertheless I was not disturbed and wouldn’t hesitate to use this hotel again on a future trip.

6/10

Pleasant

27 Sep 2018

Verified traveler

The bed was absolutely horrid. Solid wooden floor boards are softer. The pillows, and I did not know this was possible, were also very firm. And this is all coming from a person who purchases firm pillows and owns a firm mattress. Definitely not comfortable...

8/10

Excellent

15 Aug 2018

Verified traveler

Room is exactly as what in the photos. Small but however is comfortable and functional. However the rooms may need some refurbishment.

Most of the staff are friendly and location is quite good. Rooms are clean too.

8/10

Excellent

15 Aug 2018

Ling

Short stay in London

The location of the hotel is excellent and within short walking distance to underground stations as well as Hyde park. Surroundings of the hotel appeared to be safe at night with shops & restaurants near by.
The room was clean and neat but the air con in the room appeared to be a bit faulty and not functioning properly during a hot summer day. The room comes with a small stove and simple kitchen utensils for you to heat up your meals.
I must comment on the receptionist by the name of Mr Spiros who has been very pleasant and extremely helpful during our short stay in London. The hotel also provides storage for our luggages upon check out.
Wifi facility in the hotel is quite good

Partner

8/10

Excellent

07 Aug 2018

Julie

Great location

The hotel was clean and tidy. The air conditioning did not work in our room but a fan was brought to the room immediately to compensate. The staff were friendly and helpful. The location was great. Close to the tube, local shops and pubs.

Partner

10/10

Exceptional

09 Jul 2018

Verified traveler

This Hotel is very good for where it is situated

I had a very good night's sleep.
The room was comfortable and amenities were excellent

6/10

Pleasant

18 Jun 2018

Verified traveler

Overall, average rating!

I stayed here for 2 nights. The wi-fi super slow. Housekeeper did not clean up our room, they knocked the door early in the morning while I’m still sleeping, I told them to comeback after 1pm, unfortunately they did not come. The toilet quite small. The wooden floor somehow not smooth and quite dangerous to step on. Location wise was good since easy access to restaurants and public transport.

Family

8/10

Excellent

13 Jun 2018

Rhonda

A great stay!

I booked a room last minute, and spent the first night of my 5-day stay in a room which was situated in the basement. It wasn't what I expected, as the carpet was badly stained, and the bathroom was very tiny. I requested a change the next day and moved onto the main floor, and was so happy I did! The room had a lovely high ceiling, a comfortable bed, and a workable bathroom. It was very charming. The staff were helpful and accommodating throughout my time there, and the establishment is close to a plethora of handy things. I will definitely stay again, but will ensure I request a room above ground.

6/10

Pleasant

11 Jun 2018

Phil

A very small room with equally small shower. The bed was rock hard which is not what you want to come back to having a day exploring the sights in London. On the plus side it was clean and in a good area

Partner

6/10

Pleasant

21 May 2018

Carolyn

The hotel is in a great location. We arrived late in the evening, and luckily several Greek restaurants were open. Santorini was delicious. The room/apartment itself was a bit more shabby than photos suggested. The tiny kitchen table was covered in scabby marks through which the cork board popped. It is great for a short stay. The bathroom was incredibly tiny, but clean.

8/10

Excellent

16 Apr 2018

Sara

Great for a budget hotel

We paid a very low rate and had a nice, solid room with kitchenette. The shower was definitely tiny, but other than that, the location was great. There are loads of nearby restaurants and the hotel is within easy walking distance to Portabello Rd market and Bayswater tube station to get around town. Hyde Park is also an easy walk. Great budget hotel. Very satisfied and would stay here again.

6/10

Pleasant

01 Feb 2018

Ian

Curtains..

If you're not bothered about having your windows covered by curtains then you might find this place Ok, my room had half a curtain, when I enquired about this the female member of staff couldn't give a toss and obviously nothing was done about it.

8/10

Excellent

04 Jan 2018

jannah

Good vicinity to stay in

Toilet too small.
Area quite difficult to find on first time.
Staffs doesnt smile often.

4/10

Poor

29 Oct 2017

Michael

Could be better

Can only give review on standard room
Which in my case was a basement room which was very very small. toilet sink and shower all in one very small space if you are of large build it will be very difficult.
Card to room fid not work properly. I had to go to reception 3 times comulating in reception attendant trying. Resulting in giving me a metal key to open the door.
Also for the £94 one night room this does not include breakfast. Whole experience slightly disappointing.

Family

8/10

Excellent

28 Oct 2017

Salman

Business trip

Clean, comfortable, nice people at reception. Plates and bowls in kitchenette were chipped and not properly washed. Could do with a knife too. Good noise insulation from other rooms. Old building so no double glazing, expect street noise like most hotels in the area.

6/10

Pleasant

26 Oct 2017

nora

good location but would not stay there again

dirty carpet- lime and calcium deposits on shower door (did not use it because of this)-very little room to manouver because of oversized table and beds- no microwave or toaster- however staff was very helpful, polite and forthcoming

Family

6/10

Pleasant

13 Oct 2017

Lorna

Please change the mattress to become better!

Everything was amazing...but only one thing let this hotel down which meant unfortunately I would not return.
The mattress was far too firm! I had to sleep on top of the duvet to find any sort of comfort; and with a weekend of heavy activities the lack of sleep did not help.
Please, please change the mattresses as this is the only thing letting your lovely hotel down but is a massive thing!

Partner

6/10

Pleasant

25 Sep 2017

Verified traveler

Washroom was incredibly small, very difficult to use and I'm 5 ft 2.

2/10

Poor

21 Sep 2017

Verified traveler

Condition of from should improve

Bad: the condition of the room, the bed roughness, not clear no bed sheets, not clean bed cover sheets. No heat system, broken pices, smell of the room is not good, bathroom so small, loud noise drom top floor of people cleaning.

6/10

Pleasant

20 Sep 2017

Verified traveler

Not sure what they meant by \"city view\"

It was fine and similar to many other properties in the area. You get what you pay for and the price wasn't much. Room was clean and everything worked. My only concern was that it was priced a bit higher than other properties I have stayed at and I chose it because it was listed as a \"city view\" room and had a picture of a balcony. I assumed the room had a balcony. It didn't. The only balcony was over the front door and the view was of the street. Felt like false advertising to me.

6/10

Pleasant

18 Sep 2017

TAY

Lift useful for bags however toileteries lacking

The neighbourhood n close access to tube Bayswater were good pluses however toileteries were limited to handwash n liquid soap n towels with no others.

Family

6/10

Pleasant

17 Sep 2017

Tricia

Nice hotel in a good location

The hotel rooms are small but staff keep them clean. The staff are mostly friendly but aren't going to go to far out of their way to be helpful. The hotel is in a good location, near tube and bus stations. Many restaurants and stores nearby. My only real complaint is the beds are hard, not just firm, uncomfortably HARD.

8/10

Excellent

16 Sep 2017

Cheryl & Bill

Great neighborhood, lovely staff, quirky room

. We arrived a bit early so had to wait, but were treated very well by the staff. Hotel has an elevator, so that's a plus. The room itself was definitely quirky. A large glass table and chairs in the kitchen side of the room, with a small fridge, microwave, 2 burners, and a sink with everything you'd need to do a bit of cooking. The other half of the room had a king-sized bed squished into an alcove just large enough for the bed--maybe six inches on one side and at the foot of the bed; impossible to get in and out except on the one side; you need to be fit! And the bathroom was diminutive at best; needed to turn sideways to squeeze between the sink and the toilet (and we're not big people). Someone of substantial girth wouldn't be able to do it. The shower was a tad easier to get into and not a bad size with plenty of hot water and good pressure. The bed was very comfortable, too, except for sheets that didn't quite fit the extra-deep mattress and tended to pull untucked during the night. They did try to fix that, which we appreciate, but if the sheets are the wrong size there's not much you can do! We'd go back, but would ask for a different room.

6/10

Pleasant

11 Sep 2017

Patrick

Weekend get away

Nice hotel close to amenities
Room and especially bathroom was small
But functional and clean

6/10

Pleasant

06 Sep 2017

Su

Comfortable bed

Easy hotel to get to room was very small with tiny awkward shower but room was clean and the bed was very comfortable. We were in basement so not keen on that but hotel was fine for a short affordable stay