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Long Bay Beach Resort

British Virgin Islands · British Virgin Islands

West EndView location

9.2/10Excellent222 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.0/109.0
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  • Beach hotels
  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Long Bay Beach Resort

This apartment hotel enjoys a prime setting in Tortola. The complex is situated within easy walking distance of Long Bay Beach and Sopers Hole.

Guests will find themselves in a great setting from which to explore the range of shopping opportunities, dining options and entertainment venues that the area has to offer. Smugglers Cove is located just a 10 minutes' walking distance from the resort.

Guests will find themselves within easy driving distance from the West End Ferry Dock and Nanny Cay. This delightful complex enjoys a stunning design, emulating the traditional houses of the island.

The complex tempts guests into the relaxing surroundings of the guest rooms, which offer a peaceful setting in which to unwind in comfort at the end of the day. Guests are sure to appreciate the wide range of facilities and services that the complex has to offer.

Read more about this hotelShow less

Located in West End, Long Bay Beach Resort is by the ocean, within a 15-minute drive of West End Ferry Terminal and Smuggler's Cove Beach. This beach hotel is 6.5 mi (10.4 km) from Nanny Cay and 7.5 mi (12 km) from Tortola Cruise Ship Port.

Make yourself at home in one of the 37 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature showers, hair dryers, and bathrobes. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM

Hotel policies

On bay No elevators By ocean Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 25 per person, per night
    The resort fee includes:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Housekeeping
    • In-room coffee
    • In-room safe
    • Pool access
    • Sporting facilities or equipment

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for full breakfast: approximately USD 10 to 35 for adults, and USD 10 to 35 for children
    • Rollaway bed fee: USD 85.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Long Bay 0.1 km / 0.1 mi
Long Bay Beach 0.5 km / 0.3 mi
Apple Bay 0.8 km / 0.5 mi
Smuggler's Cove Beach 1.9 km / 1.2 mi
Great Carrot Bay 2.4 km / 1.5 mi
West End Ferry Terminal 3.2 km / 2 mi
Ballast Bay 3.6 km / 2.3 mi
Soper's Hole Marina 3.8 km / 2.3 mi
Frenchmans Cay 4.2 km / 2.6 mi
Cane Garden Bay Beach 5.4 km / 3.4 mi
Callwood Rum Distillery 5.5 km / 3.4 mi
Sea Cow Bay 10 km / 6.2 mi
Nanny Cay 10.4 km / 6.5 mi
Main Street 10.8 km / 6.7 mi
St. George’s Anglican Church 10.8 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1975
  • Year of most recent renovation: 2007
  • Number of floors (main building): 2
  • Number of floors (annexe): 2
  • Double rooms: 30
  • Suites: 12
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
Show 50 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Laundry service
  • Medical service
  • Babysitting service
  • 24-hour security
  • Hotel safe
  • Shop
  • Garden
  • Sun terrace
  • Gym
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Pub
  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Deposit on arrival
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Surfing
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Long Bay Beach Resort

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Long Bay Beach Resort

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO KING BEDSVILLA • TWO KING BEDSVIL.2K

    Photos are not available for this room type.

    Long Bay Beach Resort

    VILLA TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Long Bay Beach Resort

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN FRONTSUITE • OCEAN FRONTSUI.OF

    Photos are not available for this room type.

    Long Bay Beach Resort

    SUITE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE TWO KING BEDSHOUSE • TWO KING BEDSCTG.2K

    Photos are not available for this room type.

    Long Bay Beach Resort

    HOUSE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW QUEEN BEDSUITE • OCEAN VIEW QUEEN BEDSUI.OV-QN

    Photos are not available for this room type.

    Long Bay Beach Resort

    SUITE OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Long Bay Beach Resort

9.2
Excellent
222 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
13 Jul 2026
Daniel
The resort was amazing! Perfect setting in Long Bay with fantastic views of the sea from all the rooms there. The staff was awesome, friendly and helpful. It's located on the north side of the island, so it's quieter (and free of sargasm!)
Definitely will stay here again!
Partner
10/10
Exceptional
28 Jun 2026
Andres
Beautiful property with professional and friendly staff. Great getaway for those looking for calming and intimate location in stunning surroundings.
10/10
Exceptional
27 Jun 2026
todd
We had a wonderful stay for three nights at Long Bay. We cannot wait to come back. We loved our walk out unit on the beach. We especially liked walking the beach. The staff were very helpful and enjoyable. We enjoyed two dinners out and one dinner in. Everything was excellent from start to finish. The staff needs to fix the phone in the room as well as the key from the shower out to the beach. Other than that, everything was excellent. We look forward to visiting again.
Partner
10/10
Exceptional
27 May 2026
CAROLINE
Stunning beach and rooms, great drinks and food! Super remote area, great if you want to feel off the grid
Partner
10/10
Exceptional
23 May 2026
Michael
The Beach House accommodations were outstanding. A little gem within the resort on the beach and walking distance to everything, but private as well. Highly recommend!
Family_with_children
10/10
Exceptional
20 May 2026
Kari
Loved the room ! The staff was so nice too, they opened the shop for my daughter and me :)
Family
10/10
Exceptional
18 May 2026
Dawn
We really enjoyed our stay. Our room was beautiful, great view. Staff were extremely helpful with arranging taxis and restaurant reservations. We ate at the restaurant and all the food and drinks we had were very good. Would love to return again to this property.
Partner
8/10
Excellent
08 May 2026
Gary
Great ocean view rooms with incredible decks on the water. Food was top notch for all meals and the beach is gorgeous with first class cabanas.

Some negatives: the pool, gym and pickleball / tennis courts are across a small road. Not a huge deal but not ideal. Lots of mosquitos poolside so be careful. But the biggest negative is that the ocean is not swim-able due to huge rocks in the water. I saw zero people in the ocean over my 3 day stay. Zero! Maybe with some water shoes it could be done but not easily. Also, there is no food or beverage service in the beach. That is inconvenient. Lastly, while the food is excellent the servers are not. It feels like they are doing you a big favor by being your server and they charge for a coffee refill to boot. At $700-$1000 per night. Really?

Great club for 2-3 nights but any longer than that and the negatives become tiresome.
Friends
8/10
Excellent
30 Apr 2026
ALLA
Yes
Partner
10/10
Exceptional
28 Apr 2026
Brian
Resort was beautiful and everyone on staff we interacted with was incredibly nice. Enjoyed our stay!
Partner
8/10
Excellent
23 Apr 2026
Heather
Location is on a beautiful quiet beach, swimming would be best with water shoes due to rocks. Amazing beach one mile down the road at Smugglers Cove.
Restaurant is average. Disappointed by our birthday dinner. Nothing special about it.
Had a great couples massage at the little spa. However, sitting in the jacuzzi I had one of the jets attach to my calf, which hurt & bruised. Staff checked it out, not sure if it was fixed.
Clean rooms. If you need anything you have to find staff. Need bug spray this time of year in April.
Would definitely stay again, after checking pricing.
Partner
10/10
Exceptional
08 Apr 2026
Onon
Great beachfront resort.
Partner
10/10
Exceptional
08 Apr 2026
Kimberly
We had a beach villa and it was absolutely beautiful. We would return here without a doubt if we come back to Tortola. The front desk staff and concierge helped coordinate our entire stay. We had 2 massages there (highly recommend), chartered a boat through the resort, and used their transport cars multiple times. Thank you Long Beach!
Partner
10/10
Exceptional
23 Mar 2026
Peter
Nice property. Well maintained. Beautiful beach. Very friendly and courteous service.
10/10
Exceptional
22 Mar 2026
John
Excellent property and staff are very helpful.
Partner
6/10
Pleasant
17 Mar 2026
Richard
Beautiful beaches but no shopping or other restaurants near by. Taxis are very expensive.

We found the food selection poor, preparation not to our liking and expensive for what you received.
Friends
6/10
Pleasant
14 Mar 2026
Martin
Beautiful view and lovely tastefully designed room which was cleaned well for us.
The only wardrobe was ludicrous Too short to hang men’s shirts let alone women’s dresses.
There was no magnifying shaving mirror and the hairdryer was a cheap and nasty Conair model. The picture window in shower room was stunning as it could be switched from clear to opaque. The pool area was across the road and spartan with insufficient parasols. Sunbeds were soaking wet after it rained as they were not waterproof There was no pool attendant and just one barman for the whole area.
Reception is a minuscule beach hut with no cover from the weather and very disorganised with a wait of one and a half hours to check in. There is no-where to shelter for guests and their baggage when it rains. Although the style is bohemian ‘chi-chi’ it is most impractical.
We only had breakfast once as the staff were offhand and idle. The fried eggs were rock hard, bacon cold and when we asked to change them we got a filthy look and no apology.
The beach is beautiful. Despite being charged an extra $25 a day per person for our 5 day stay for their amenities there is no beach attendant and the beds get soaking wet and grubby as they are not waterproof and blow around in the strong wind where they are left. Most of the other single slatted beds were broken in two and lying around dangerously. An eyesore.
Overall our experience of our 5 day stay was that this resort is very overrated and poor value for money.
Partner
8/10
Excellent
13 Mar 2026
Linda
The beach is wonderful! Views are fantastic! No cruise ships docking! Really nice pool and bar. The 1748 restaurant was very good with a wide selection of dishes. For such a great property I was very surprised at the reception desk which is a small hut at the entrance to the property. There is no concierge desk as such. No personnel to give you advise on local attractions etc. the majority of the staff gave the impression that they didn’t want to be there! In my opinion the staff let the resort down.
8/10
Excellent
15 Feb 2026
geni
Everything was wonderful except for the walk up the stairs to the room. Also the pool bar was not always open
Partner
8/10
Excellent
05 Feb 2026
Suzanne
The staff was always very helpful and accommodating.
Partner
10/10
Exceptional
25 Jan 2026
margaret ellen Schraff
The resort is absolutely lovely. The rooms are stylish with a comfortable beachy vibe and well appointed. While the drinks and food are expensive, the staff is friendly, accommodating and are there to ensure you have a comfortable stay. When you realize you are on vacation and all your needs are met within a few steps, you’ll forget the price and lean into the enjoyment.
Leisure Partner
10/10
Exceptional
20 Jan 2026
Wendy
Excellent
Leisure Friends
10/10
Exceptional
15 Jan 2026
Jonathan
Everything was spotless! Staff is a delight! Thank you !!!
10/10
Exceptional
12 Jan 2026
Cinthia
Beach acces
6/10
Pleasant
08 Jan 2026
Lisa
Positive
Beautiful views from everywhere
Spa wonderful
Staff amazing everywhere except 1748 downstairs
Beds so comfortable
Love the shower - no slip
Balcony
Pool
Cafe

Negative
Water shortages made using the toilet or shower difficult.
Water was too rough to swim at the resort
Climbing the hill to our room was too steep
Shower needed to be warmer
Food wasn’t great
10/10
Exceptional
07 Jan 2026
Wendy
Excellent in every way
8/10
Excellent
31 Dec 2025
Tim
We had a great vacation
Leisure Partner
6/10
Pleasant
27 Dec 2025
James
The resort is beautiful. Our room was right on the beach. The bartenders served gracious pours & knew how to make about any drink desired. There was only one restaurant on premises, but Tropical Fusion was next door and delightful - especially Friday night lobster buffet.
All the staff was friendly except for Akil, the \"general manager\". He was a bit gruff, and we could not depend on
anything he told us.
Our 3-day stay was severely marred by unbearable jack-hammering that began the afternoon of check-in until about 4PM. At 8AM the next morning the noise continued, accompanied by periodic interruptions to our water. This interruption went on for hours .We couldn't shower or flush, and didn't know if a shower would be disrupted by water cut-off. The situation continued into our third day.
Akil said he did not know about the repair going on next door is why they put us in our unit. We attempted to discuss our issue with Bria, the resort manager. She never contacted us. We feel she was avoiding us.
The adjustment to our charges promised by Akil was only partially fulfilled. It is sad that such an otherwise fantastic resort is diminished by lack of staff hospitality training.
Leisure Friends
8/10
Excellent
23 Dec 2025
Manal
Resort kept clean with great service
Leisure Partner
10/10
Exceptional
15 Dec 2025
Nancy
Everything about this stay was outstanding! The resort is beautiful. Our room was incredible, the service was top notch and the beach was spectacular. The food was delicious and we enjoyed massages at the beautiful spa. I wish we had stayed longer! Can’t wait to return.
Partner
10/10
Exceptional
10 Dec 2025
Julie
Lovely room/views and the so many of the staff members were engaging, friendly and so helpful. We particularly enjoyed Johnny's bar and the staff there - Kimberly, Steven and Ivan. Also, our room attendants made my husband's birthday very special with a lovely flower and banana leave display on the bed.
Business_and_leisure Partner
8/10
Excellent
26 Nov 2025
Freda
Room clean and nice

Restaurant nice

Challenges with hot water for more than 3 days and room keys you would have to pay $25 if wet or lost ( get with modern times - cant get key wet at beach resort) maybe the owners/investors should invest in equipment to support positioning this hotel as an upscale resort.

And they had to close restaurants and pool area to support a wedding on a Friday - maybe the investors should provide more on site options.

Fortunately the staff leadership’s attention and concern for guests was well done.
10/10
Exceptional
04 Nov 2025
MARIANNE
Staff were very friendly!
Partner
8/10
Excellent
02 Nov 2025
THOMAS
Good location by the beach , very quiet
Our private room by the beach was awesome
Leisure Family
10/10
Exceptional
24 Sep 2025
Sean
Long Bay was absolutely stunning. Akil took care of us from the time we got there until the time we left. The rooms and location are absolutely beautiful. This is a must stay location for couples and anyone looking to get away with their partner or couples. We will definitely be coming back!
Leisure Partner
10/10
Exceptional
17 Sep 2025
JESSICA
*
Leisure Friends
10/10
Exceptional
05 Aug 2025
Amanda
Beautiful, sparkling clean rooms that opened onto the beacl
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Christopher
Everything about our stay was perfect. From the staff to the amazing food, drinks, views - we couldn’t have had a better time. Long Bay you will forever hold a special place in our hearts. We will back again

Thank you,
Chris and Kate
Partner
8/10
Excellent
30 Jul 2025
Mark
Nice room. Great pool. Beach beautiful but not really good for swimming.
Leisure Friends
10/10
Exceptional
23 Jul 2025
Daniel
The hotel is beautiful and our beach villa was awesome. You wake up with a view of the ocean and sitting on the deck and looking out at the waves and hearing them crash on the beach was so relaxing. The food was great and the staff is really friendly and helpful. I would recommend a screen over the bathroom window because people walking by can see you when you're getting ready in the bathroom. Also, my wife likes to sleep in a little and there are no curtains or anything in the bedroom that can block out the morning sunlight, just screens that go up and down, but they don't really filter much light. And our toilet room next to the bathroom continuously smelled like urine, which was odd. But other than that I highly recommend this hotel to anyone who wants to unwind and relax. The beach villas are perfect for this.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Joseph
The staff made this experience impeccable! It’s the perfect place to go for a quiet, oasis getaway! The onsite restaurant was nothing short of 5 stars. Every meal was delicious and with a spectacular view!
Leisure Partner
10/10
Exceptional
10 Jul 2025
Lalit
Everything eas good!
Leisure Friends
10/10
Exceptional
03 Jul 2025
steve

Wonderful place

Check-in was wonderful. A personally guided tour. Property is located in a quiet out-of-the way area. Peaceful. Great beach
Partner
10/10
Exceptional
01 Jul 2025
Jeff

Great stay! Unbelievable place!

Our family had an unforgettable stay at Long Bay Resort in Tortola! The property is stunning, with breathtaking views and beautiful beaches that felt like paradise.

The accommodations were exceptional, and we loved spending time by the pool and beach. The staff, especially Akiel, was incredibly helpful and attentive, ensuring all our needs were met.

We highly recommend Long Bay Resort for anyone seeking a perfect getaway. We had a fantastic time and can't wait to return! Thank you for an amazing vacation!
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Carl
Lovely beach front suite, all staff were extremely friendly and courteous especially the drivers and servers.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Charles
Long Bay Resort is a little slice of paradise on Tortola. We enjoyed every moment of our stay here. The food and drinks were amazing and views on the entire property are incredible.
Partner
10/10
Exceptional
16 Jun 2025
Rebecca
Absolutely stunning and spectacular property and location! The staff are fantastic and the service is excellent. I can’t wait to return!
Leisure Self
6/10
Pleasant
12 Jun 2025
Tony Joe
Food and service was average at best
Leisure Partner
10/10
Exceptional
09 Jun 2025
Laura
Quiet time of year. Very relaxing. Great location. I had an amazing massage at the spa. Front desk staff were so very helpful. Our room was spotless! A few of the breakfast staff lack enthusiasm but evenings at the restaurant very good staff and food. One thing to watch out for. We were offered car service to ferries and restaurants and such by the hotel but were not made aware of prices until we checked out. The service was excellent but prices were exorbitant!
Leisure Partner
10/10
Exceptional
01 Jun 2025
Brendon
Excellent!
Leisure Family
10/10
Exceptional
01 Jun 2025
Soniya
Absolutely amazing experience!!
Leisure Partner
10/10
Exceptional
30 May 2025
Kris
Excellent property.
Leisure Partner
8/10
Excellent
03 May 2025
Scott
Beautiful setting
Leisure Family
8/10
Excellent
24 Apr 2025
Drew Alan
Beautiful location on the beach. Ground floor suits are very large and well appointed with a large patio (including a sofa, 2 chairs and table) & direct access to the beach with a palapa. Other rooms (villas) are on the hillside and would be hard to navigate because of the long steep climb up the hill to reach them.
The beach is long & quiet with beautiful white sand, however, not very swimmable due to large coral and rock formations. The water is generally calm except for a couple of days when the waves were a bit stronger.
There is no lobby on the property, just a hut with some staff in it. There doesn't seem to be any concierge to help with reservations and told us to use our cell phone to call the restaurants and even the spa on property.
Most staff were very courteous and friendly.
The main restaurant and sushi restaurant had good food but were a bit limited on food choices. We were unable to ear at the pool restaurant since no-one ever seemed to want to wait on you (bartender) and the tables were never set up for lunch. The menu looked interesting but it didn't seem to cater to the hotel guests (a shame). We wound up eating most lunches off-property.
Most bartenders at the bar were friendly and efficient. The bar was reasonable stocked but ran out of our liquor mid-way through the week. The location is about an hour away from the airport over curvy and speed-bump filled roads. A car is necessary if you want to explore or eat at the off-property restaurants.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Jason
Great hospitable staff for the most part. Some waitresses could have a better attitude but overall, we are very pleased with the service and atmosphere.
Leisure Partner
10/10
Exceptional
27 Mar 2025
Elizabeth

Beautiful Resort, Friendly Staff

Long Bay Beach Resort is a beautiful property. The staff was extremely helpful and friendly. When booking, we didn't realize that the property was on such a rocky beach, but there is a beautiful beach a short dive away, which the hotel will bring you to and pick you up from. Looking forward to going back.
Friends_and_family Friends
4/10
Poor
22 Mar 2025
Sid
Room had a very strong and unpleasant smell, that was partly masked by a smell of fresh paint
8/10
Excellent
12 Mar 2025
Amy
Our five-day stay in February at this hotel revealed a property of stunning beauty, boasting spacious and well-maintained rooms, a picturesque beach, and excellent dining. The rooms were a true highlight, offering both comfort and cleanliness, complemented by lovely views. The hotel restaurant served delicious, albeit pricey, meals, and the pool bar offered enjoyable drinks.
However, the experience was significantly marred by inconsistent service and apparent staffing challenges. Check-in was chaotic, with long waits and frustrated guests, and we received no initial hotel information, leading to confusion about included amenities like breakfast. Throughout our stay, service was consistently slow, and the restaurant staff lacked warmth, failing to provide a welcoming atmosphere.
Pros:
* Beautiful and clean rooms
* Excellent views
* Private beach access
* Delicious restaurant food
* Great pool bar drinks
Cons:
* Significant staffing issues leading to slow service across the hotel
* Unfriendly and unenthusiastic restaurant staff
* Disorganized and inefficient check-in process
* Lack of clear communication regarding hotel amenities and inclusions.
While the physical aspects of the hotel were impressive, the service fell short of expectations. Despite the comfortable stay, the service issues would likely deter us from staying here again.
Leisure Friends
8/10
Excellent
07 Mar 2025
Stephen
The only thing negative it is took the front desk 1 hour to get us a taxi to go to the next location.
8/10
Excellent
25 Feb 2025
jennifer
Perfect spot to kick back and relax. Property was updated, specifically the gorgeous rooms. Food was very good and the staff was incredibly helpful
Leisure Partner
10/10
Exceptional
23 Feb 2025
Eric
I can’t say enough about how wonderful this resort is. First of all, the staff are so full of positive vibes and really made us feel genuinely welcome. Then the rooms, amenities, and location were all top notch! Absolutely would recommend!
Leisure Partner
10/10
Exceptional
22 Feb 2025
Wendy
Beautiful property with nice amenities. Got great massage at spa and enjoyed the beach!
Leisure Partner
8/10
Excellent
18 Feb 2025
John
We reserved a walk out beach front room. The grounds, bar and restaurant are all excellent. For swimming it’s a bit rocky, but the resort has a shuttle that will take you to smugglers cove beach where they provide you with chairs and an umbrella that’s about 5 minutes away. A few areas that need improvement. First we had hot water issues around the time getting ready for dinner and before going to breakfast. Second, our patio furniture was missing cushions, as well as some of the wooden beach chairs. Third, robes should be switch out daily like towels. Not trying to be petty, but at $1000 per night, the resort should be close to perfect.
Leisure Partner
10/10
Exceptional
27 Jan 2025
Amy
Amazing stay at Long Bay Beach. Service could be a little slow at times, but you’re on island time. Also, find out what time food options, bar closes, as it is earlier than expected for a vacation spot. Also, if you get car sick, request the airport transfer on the less curvy/hilly road. Although it may only be 5-7 miles, transit time is close to 30-45 minutes. Despite all the “issues” it was spectacular and would definitely go again.
Leisure Family
10/10
Exceptional
18 Jan 2025
Ronald

Amazing Getaway for R&R!

Absolutely terrific! A smaller resort which made it more warm and friendly. Terrific staff who were so helpful and kind. The food was first rate and our room was absolutely beautiful. We had a hard time finding any faults. Would go back in a heartbeat!
Partner
10/10
Exceptional
13 Jan 2025
Jon
Best beachside resort on Tortola.
8/10
Excellent
17 Dec 2024
Penny
Lovely resort with very fashionable rooms. We had 2 rooms. One was on ground floor facing ocean. The views were beautiful and the room was very comfortable. Unfortunately when we arrived the refrigerator had leaked and there was water all over the floor and the room key they gave us opened to an occupied room! Also the outdoor furniture cushions were missing or ill fitting. So you couldn’t really use the wood lounger with no cushion. Other units had their cushions.
The other room was a hillside one that was pretty and had a gorgeous view. The staff are very friendly and helpful. Just think they need to really check the rooms before guests show to make sure they are tidy and clean inside AND out. We found a broken wine glass just outside our deck on our path that could have caused a lot of foot damage had we not been flagged by the Neighbor next door. So attention to detail is a little weak at the resort, but overall it’s gorgeous there, comfortable beds, excellent food, but no cable too. No one explained that either. They need an in room list to explain the amenities too. Since the staff are very young and clearly not too well trained.
Leisure Family
10/10
Exceptional
01 Dec 2024
Alberto
Really beautiful property and setting, excellent restaurant and bar areas. We were not looking for a pool option but the pool area was also great. Highly recommend Long Bay!
Leisure Family
6/10
Pleasant
26 Nov 2024
Nathan
A few considerations, first, this is an absolutely beautiful property, the food is ok, but expensive, the beach is beautiful but there are rocks in the water preventing swimming and the front desk staff is absolutely worthless. Lastly, the spa is wonderful, but literally fire everyone associated with the front desk.
Leisure Family
8/10
Excellent
21 Nov 2024
Gregory
Long Bay Beach (LBB) is located in an idyllic setting. The property is heavily floated with native Caribbean landscape. The staff at LBB are welcoming and knowledgeable
Partner
10/10
Exceptional
28 Oct 2024
Jeanne
Long Bay was a perfect quiet retreat. The beachfront suite was beautifully appointed and the perfect spot for lounging on the patio or the beach just steps from our room. The staff was amazing. Very friendly and always accommodating.
Leisure Partner
8/10
Excellent
17 Aug 2024
Diego
The hotel has a problem with Expedia (or the other way around) that needs some attention quick! When you make a reservation, you will see (and pay!) one amount for your whole stay …. but when you get to the hotel, you’ll find that you have an outstanding balance (of about $500 usd)!!
Expedia says that is an issue that you have to take up with the hotel, and the hotel says that’s Expedia problem. In a nutshell: it’s the costumer problem.
In my opinion it’s an Expedia problem and they NO interest in solving it.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2024
Verified traveler
There was a discrepancy with extra hotel fees not listed on the hotels.com invoice during checkin. It was explained at checkout. Otherwise the stay went well.
Business
10/10
Exceptional
04 Aug 2024
MELISSA
The property was beautiful and relaxing, and the staff was kind and helpful.
Leisure Partner
10/10
Exceptional
20 Jul 2024
Luis

Amazing hotel and Service. Best hotel Tórtola

Amazing hotel , service and Food. Best Hotel in Tórtola
Partner

Location & surroundings

Long Bay Beach Resort
West End, Tortola, British Virgin Islands

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Long Bay Beach Resort

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