Name: Margaritaville Vacation Club by Wyndham-St. Thomas
Address: 6080 Estate Smith Bay, St. Thomas, 00802, VI

10/10

Exceptional

29 Jul 2026

Kayla

the stay was amazing, rooms were clean. staff was friendly

2/10

Poor

28 Jul 2026

Kiesha

Breakfast was not included, the front desk staff was rude. The seaweed was so bad you couldn’t swim had to go elsewhere and spend more money. The smell from the seaweed was so bad it was hard to breath, eat, and sleep. What would have been nice if we were informed of the seaweed problem before booking, being that it is known every year I was told this happens from April through December. There was a noise pollution rule but yet a rooster was yelling alllllll night long. No room service at all had to clean your own room. I had such a horrible experience very not worth the money. The restaurant didn’t have wide variety of food selection. Waitress were very polite and nice. NEVER AGAIN.. I’m so upset. At lest give ppl discounted rate during these months the smell o my God was just really really bad. Bad for ppl health just bad.

8/10

Excellent

28 Jul 2026

Teshundra

slight spider issue. wads of hair is clean? dry towels

2/10

Poor

28 Jul 2026

Deslourdes

This property has a detrimental issue from May-October where as it smells horrible!!! It’s a protrude smell that makes you want to throw up each time you step foot out of your room. I even smell ed it inside of my room!!! Stay away from this place during these months!

4/10

Poor

28 Jul 2026

Melinda

The smell was awful and long way to the room

10/10

Exceptional

28 Jul 2026

Marie M

All the staff was personal and attentive, The property was well kept and the pools were crystal clear.

10/10

Exceptional

27 Jul 2026

Juan Carlos

We had an amazing time at Margaritaville. The seaweed was an inconvenience at this time of year but the Resort accommodated transportation to the nearby beach hassle free. Everyone was very helpful and patient with us since it was our first time visiting.

10/10

Exceptional

27 Jul 2026

Jeremy

All staff were very friendly, helpful and courteous. Very clean and beautiful resort. We will definitely stay here again.

4/10

Poor

27 Jul 2026

Erika

I was overall disappointed by this stay. The sargassum smell made me nauseous daily and ruined what could have been a good experience. We couldn’t enjoy the waters at the resort at all due to it. The odor was so bad. The communication amongst staff was terrible. Everytime I called the lobby I was just put on hold. I would txt the guest service line and get no response back. Everytime I asked for a cart to take up around the resort, it never came. On checkout day I even called an hour before to set it up and they still did not show up. There was mold in our shower. I watched another guests food get attacked by chickens during breakfast at the resort. Overall very bummed and disappointed. I also attended a seminar and was told I would have free transportation back to the airport on check out day for attending, and that also did not happen. We still had to pay $50 to get back to the airport. I would not recommend this resort out of others. I would also suggest people stay where there isn’t sargassum because it ruined the stay for sure.

6/10

Pleasant

26 Jul 2026

Derek

Bartenders were fantastic and servers were fantastic. The regular staff was not. Front desk felt like they were being put out when we had to ask some questions.

10/10

Exceptional

26 Jul 2026

Alec

Perfect vacation spot. Only issue is the beach on property is not great, there is a lot of beaches walking distance.

10/10

Exceptional

25 Jul 2026

Yesenia

Great for a family trip or an adult trip. Many daily activities. Chantel was amazing. Good food on site. Both pools very kid and adult friendly. Local beaches nearby. Free shuttle to nearby beaches. Not far from airport. Our four day stay was 10/10.

4/10

Poor

25 Jul 2026

Amorretta

I feel awful giving such a bad review, but I have to be honest.

Margaritaville is the most disappointing resort experience I’ve ever had while on vacation.
The resort smelled AWFUL due to the “Sargassum” seaweed.
I would describe the odor as sewage mixed with rotten fish & rotting eggs.
There was piles and piles of the seaweed. You CANNOT swim in the water at this hotel. And there’s no beach. It’s just rocks, seaweed, and the ocean.
(It’s an ocean-front hotel. Not a beach-front.)

They do have a handful of workers who shovel the smelly seaweed, but it’s not enough.
There are piles and piles and piles of the smelly Seaweed coming in.
To our understanding, the Sargassum seaweed has been an issue for several years. It’s shocking that they haven’t found an efficient way to remove and clean the Seaweed at the resort.
Possibly with boats, and large industrial size water cleaners.

Other things to note:
-Customer Service was bare minimum. We interacted with a few friendly staff members, however most staff was not friendly, smiling, warm, nor welcoming. Most staff had frowns on their faces as we passed by, and even while interacting with them.

-At the resort, 18% gratuity is automatically included in the food/drink bill, regardless if you receive poor service.

-I did like how the hotel rooms have a kitchenette! Very great. The rooms even had a dishwasher.
The kitchenette is probably the only hotel compliment I can give.

-Unfortunately there are no cleaning services.

10/10

Exceptional

25 Jul 2026

John Michael

The beach was full of seaweed, no resources after hours, food..... not enough food options, but their restaurant was so good, so good we ate there everyday the food was very good

10/10

Exceptional

24 Jul 2026

Yanique

Had a great stay at the Margaritaville St. Thomas. The property was beautiful, clean & well maintained. My room was great & had additional amenities such as a kitchen, dishwasher, plates, silverware, sofa bed, patio etc.. The room was very spacious for my child and I. They are close to the local beach & has several pool options. The on site restaurant food was very good & there is a convenient store/coffee shop also online. I appreciate that. I would definitely visit again.

10/10

Exceptional

23 Jul 2026

Justin

The rooms were nice, staff were awesome, food was good, both pools were nice, 3 bars for drinking, they have a DJ almost every night, fire dancing show, a guy walking on stilts, the golf cars were nice just being able to text when you needed to get somewhere on the resort, coki beach is right up from the resort

6/10

Pleasant

23 Jul 2026

Sherrod

We left our sunglasses behind. Can you help find them.

8/10

Excellent

22 Jul 2026

BILLIE

We just got back from 4 night stay. Overall, the resort was well appointed and the room was large. THE PROS: We particularly enjoyed the amazing views, multiple pools, swim up bar and the fact that a cart would take you all over the resort instead of walking long distances over a large property. We were a ten minute walk from Coki beach which was GORGEOUS and Coral World was right next door.The restaurant had a good menu, food was also available at the pool grill close to our room. They also had a cafe for basic grocery needs and some prepared foods with a few different options for souvenirs/gift shopping. The staff were pleasant and accommodating for whatever we needed. THE CONS: THE SARGASSUM (seaweed) that was constantly washing up in front of the hotel caused a terrible odor- YUCK- luckily we were on a high hill away from sea level, but as soon as you came down the hill it was terrible. Staff were constantly shoveling huge amounts into dumpsters and hauling away. It really affected our experience and ability to spend time at the sea level restaurant, pool and activities! There was no usable beach at the resort itself. The other con about this property would be the neighborhood directly outside of the resort which was very dirty, run down and sketchy. It was like being in 2 different worlds beyond the resort gates. Trash everywhere, extremely run down, poor roads and travel conditions. The other side of the island was much nicer with tons of shopping, better roads, etc.

2/10

Poor

22 Jul 2026

Jayana F.L.

Nothing was what it seemed to be from the website description of this place. When I booked this resort it mentioned all inclusive. NOTHING WAS INCLUDED not even breakfast. Every time we went out to the restaurant to eat we had to spend 50-100 or more just on food. Which took away from us being able to enjoy our vacation. Nothing was close to this resort either and the cab drivers kept trying to over charge us. Everything was about money to them. Overall I hated my experience and I spent 2500 dollars just for a room for 2 and plane tickets literally NOTHING ELSE WAS INCLUDED. Also not to mention my card that was on file for the 250$ hold for deposit to check in to the room was falsely charged an extra 330$ for something that was a mistake on the hotels end. So now I have to wait a whole 17-30 days before my money gets back on my card. I do not recommend this place to NOBODY. Also the first 2 days of our stay we did not have any hot water it took the staff 2 days to get it fixed. This trip was suppose to be a fun ALL INCLUSIVE vacation for my boyfriend for his birthday. This trip was not enjoyable at all. And nobody warned us about the smell from the ocean that comes right up to the restaurant were we eat and drink at. Was not enjoyable at all do not go here. The small cafe workers also had attitudes and was not friendly.

Partner

6/10

Pleasant

21 Jul 2026

Dalal

Overall the hotel was good but the seaweed smell was soooo bad that I would not stay there again.
Also they do not offer any room service which was not the usual of tropical trip. Very big hotel so if you are not willing to walk 8-10 flights of stairs then this hotel is not for you

Partner

10/10

Exceptional

21 Jul 2026

Markettia

I really enjoyed Margaritaville.
The staff is very friendly from the inside to the cart guys. I felt very safe traveling alone.
No complaints about the room or the island entirely. I will be back and if margaritaville has any rooms left that’s where I’ll be.
Keep up the good work Guys I really enjoyed everything.

Self

6/10

Pleasant

20 Jul 2026

Diego

There were some rude employees especially the ones in the gift store in the resort and the golf kart drivers. And if you needed a shuttle to take you to your room wait was about 10-20 mins it’s ridiculous they need to get more drivers and shuttles

Partner

10/10

Exceptional

20 Jul 2026

sarah

It was great

Partner

6/10

Pleasant

20 Jul 2026

John

We stayed for 5 days at margaritaville st thomas and found it to be okay...honestly a mix of opinions. At check in we had a small problem but we eventually got it solved. The area outside/around the resort was not good. This was our first time on an island so maybe it's normal. Most of the locals were rude and made you feel like you were an inconvenience to them. Resort staff was 50/50 on friendliness and hospitality. Its a vibe they give off like youre a nusence to them. We met 2 golf cart drivers that made it very enjoyable and 2 bartenders that made it worthwhile to order drinks. Rooms were nice, property was experiencing the sargassum season so that was unpleasant but not their fault. They shuttles you to koki beach where the locals are rude...the coconut guy and pineapple drink lady were the only pleasant encounters...rest made you wish you never came. We ventured to red hook and found it very pleasant...tap and still is great food...point pleasant restaurant just past margaritaville had amazing waffle fries and tarpin that you can feed. To wrap it up, it's nice but not great...not sure if I would return. But I would say to give it a chance as you may enjoy more than we did. Went snorkeling with snorkel cat at 3 islands and it was great time.

Family_with_children

8/10

Excellent

20 Jul 2026

Annetta

Consider making the coffee house replace where the restaurant is. Sad to see it was empty with 2-3 people in it The coffee shop is the way to go .There are other beautiful beaches to enjoy Especially Megan- don't make a big deal if their beach is undergoing Nature's clam smell that was fine to understand .

Family

10/10

Exceptional

18 Jul 2026

Leigh

We really enjoyed our stay. Our room was in the building right next to the upper pool on the cliff; this was very convenient. We liked that the grill there was open in the evenings too. Walking down was a trek, but we mostly called for pickups (and used them for drop offs too) and only ever had to wait a long time the day we checked out. My advice, be ready to leave at least an hour before check out and call for a pickup then, if you are pushed for time. The only complaint is the strong sargassum smell at the lobby/restaurant/lower pool etc.; which they were constantly trying to clean up on the shore, wheelbarrowing to the designated sargassum dumpsters in the parking lot. The smell was not an issue up high at our room or upper pool.

Partner

10/10

Exceptional

18 Jul 2026

Felicia

Amazing experience!

Family_with_children

10/10

Exceptional

18 Jul 2026

Emily

.

Friends

10/10

Exceptional

18 Jul 2026

Vanessa

Todos excelente lo único que duran demasiado haciendo el check in

Family_with_children

8/10

Excellent

17 Jul 2026

Jodie Ann

Flight was delayed so we arrived around 8:30pm with a lot of other guests with same issue. Not welcomed with drinks or anything, just stood in long line. Then out of know where this guy comes yelling at us “ that your white car?” Move it now, then we explained we are checking in so we can get parking pass to park, and he just kept on saying “move it now, don’t care what your doing” which my brother in law went right away to move it, then he was talking to another team member saying he better have moved it. That was are welcome to margarita villa. Happy hour not a happy Hour, two drinks for price of 1. One drink $30.00. Our building was at top of building and you were lucky if you got a ride To take you up. Room was good, no updates done, and sliding door to patio so hard to open. Everyone on island was tired and rude. We love St.Thomas, been going every year, even after hurricane hit them hard, which you can see they have cleaned up the island. Oh and don’t expect a beach here because there isn’t one.

Family

6/10

Pleasant

16 Jul 2026

Daphne

The room was great, the staff was pleasant, Activities were nice, but I didn't like the fact that there was only one winner per round of bingo even if 2 people called bingo at the same time just didn't seem fair to the participates. The elderly woman was told she couldn't get a prize because the woman at the bar called bingo LOUDER!!!

Family

6/10

Pleasant

14 Jul 2026

Christina Mary

This resort advertises itself as a 4 star hotel, when in fact it is a timeshare property. There are very few amenities. Housekeeping does not come in unless you request it. If you want clean towels and sheets, they will drop off a bag at your door and you make your bed yourself. Garbage is not removed daily in your room either so you have to bag it up and leave it outside of your room. The people in the lobby are nice and helpful but others in the Cafe and restaurant are not too friendly and hospitable. Highly unlikely Id stay here again.

Friends

6/10

Pleasant

12 Jul 2026

Deshawna

Everything was great it was just a smell

Partner

10/10

Exceptional

12 Jul 2026

Erica

We loved it. The property was gorgeous, super clean. We stayed in building 12 and walked the stairs to it. Love how often the golf carts came around but we didn’t mind walking. I see a lot complain that it isn’t a walkable area, it completely is unless you struggle with walking. Coffee shop was good! Liked the lawn games.

Family_with_children

10/10

Exceptional

11 Jul 2026

Misty

Our stay at the resort was wonderful. It was immaculate from the moment you drive in until you get to your room. The room was very clean and smelled clean. The bedding was very comfortable. We requested a hot plate to cook out own meals, therefore the kitchenette had everything we needed for dishes. The only thing that's for the resorts fault is the terrible smell of the sargassum, but I must say, you do get used to it after a couple times. Crews work trying to keep up but mother nature does as she pleases as she washes the seaweed to the beach shorelines. Yes, I would stay here again. Beautiful!

Partner

2/10

Poor

11 Jul 2026

Maura

Hotel is not nice at all . In a terrible area . Staff is not helpful . And they tried to charge me an extra 250. Please don’t stay here .

Family_with_children

8/10

Excellent

10 Jul 2026

RHEANICOLE

Food was pricey & not all that good … drinks was strong & staff was very friendly

Family

4/10

Poor

10 Jul 2026

Jose

The restaurant and food is terrible. Can’t charge the food to your room and they’re didn’t have credit card system. Won’t be back..

Family_with_children

4/10

Poor

08 Jul 2026

eric

Property was nice but extremely smelly. Beach was completely unusable due to massive amounts of seaweed. Every other resort used heavy machinery to clean their beach, except margaritaville. Between the semi trucks slamming dumpsters at 6am, the beeping golf carts all through the night and dozens of roosters crowing at 4am, sleeping was almost impossible. We ordered a to-go meal from their restaurant and it took over 45 minutes for 2 sandwiches. The staff were all very nice, helpful and worked hard to ensure they did their best. The establishment on the other hand was quite lacking.

Family

10/10

Exceptional

08 Jul 2026

Tamara

Always something going on, was a great place.

Family

6/10

Pleasant

07 Jul 2026

Kwabena Owusu

Check in was underwhelming. Very bland, it was here are you keys and good luck

Partner

4/10

Poor

07 Jul 2026

Isha

Good

Friends

4/10

Poor

06 Jul 2026

Zoltan

Hi. The resort knew there was no A/C in the room but still gave it to us. We had to fight for a room change which took 2 days. The bartender threw me out the bar because I tried to help somebody pay his tab but couldn't for an hour . He said I was drunk and threw me out the bar because of this. There is seaweed on the beach all year round and it has a bad smell.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jeffery alan vega

It was amazing highly recommend

Family_with_children

10/10

Exceptional

05 Jul 2026

lindsay

Will be back again

Family

8/10

Excellent

04 Jul 2026

Christina

nice views

Friends

6/10

Pleasant

04 Jul 2026

Hector

Seaweed everywhere

2/10

Poor

04 Jul 2026

Mariusz

The staff was horrible and lied about things, the only thing they were trying to do is sell me on Travel + and RCI timeshare. Linda person in charge lied to me for 3 days about $80. It was not that much but she ruined the whole trip for my family. Horrible staff.

Family

6/10

Pleasant

03 Jul 2026

Judy

Promised 1 king and 2 queen beds with pull out couch. Did not get 1 of the queen beds.
Food in dinning room was OK - not delicious. Beach was horrible- covered with seaweed and it smelled.

Family

6/10

Pleasant

02 Jul 2026

Ginger

This was our first trip to St. Thomas so we chose a middle level place to act as a base to go exploring. It seems to be a dependable, middle of the road type accommodations. Clean and some amenities. The staff were either excellent or completely awful. We had the most issues when we attempted to use the restaurant on the premises. Service was non-existent, with people often getting up and leaving because no one would ever emerge to take their orders. Once you got the food you likely wouldn’t see a server again. I had to go hunting for my check on two occasions. On three occasions our bill had food that was not for our table and they had to adjust the bill. We also saw this happen with the pool bar. At initial check-in I was told we still owed for our stay. Luckily, I had my receipt for the full payment at the time of booking. It took some time but they did sort it out. The beach was closed due to the seaweed bloom, which is out of their control. They offered shuttles to other beaches but often there were more people waiting for the shuttles than seats available. While there weren’t major issues, it was solid but definitely not luxury or super convenient.

8/10

Excellent

01 Jul 2026

Yenisleidy

Beautiful property with amazing views. We had a great time!

Family_with_children

6/10

Pleasant

30 Jun 2026

Melanie

Its not the property’s fault but the seaweed was awful. The whole reason people book is to have beach access.
The offer to shuttle to another nearby beach was inadequate. The hotel should have offered to reimburse for cost of chair rentals, etc. Really disappointed in the lack of effort to make this right for their guests.
They seemed short staffed based on the lack of golf carts & frequency they passed by. I was in building up the hill & it would have been problematic for anyone with mobility issue.
The pool was nice & clean.

Self

4/10

Poor

30 Jun 2026

Catherine S

was very disappointed with this resort. The food and service were terrible, and there were very few kid-friendly options. There wasn’t much to do for families, and there were no real activities to keep children entertained. Many of the scheduled activities were canceled, making the experience even more disappointing.

The prices at the on-site restaurants and shops were also extremely expensive, and an 18% service charge was automatically added to purchases, which made everything cost even more.

Overall, I would not recommend this resort for families looking for a fun, relaxing vacation with good food, reasonable prices, and reliable entertainment.

Family_with_children

6/10

Pleasant

30 Jun 2026

Noreen

Property only has 1 place to eat. Market is very expensive. If you are not staying near the main pool the golf carts have to take you to your room and back. Lots is stairs to walk up and down. It was just ok.

Family_with_children

6/10

Pleasant

30 Jun 2026

Oneida Cruz

Some of the staff didn't even greet when they saw you and others you had to take their words out of the mouth. The towel lady name Janet was very helpful and pleasant and also Chris the waiter was very nice too.

Partner

10/10

Exceptional

30 Jun 2026

Jana

Every thing was amazing

Partner

10/10

Exceptional

29 Jun 2026

Lynnet

Perfect as always!! Love the golf cart drivers. Neil, Eric, Gabriel you are my men!!!

Friends

10/10

Exceptional

29 Jun 2026

Rose Marie

Honestly one of the friendliest people I’ve ever met vacationing anywhere! The customer service is top notch!! Our room view was amazing! The hillside pool is one of the best! I’ve recommended this already to so many people!

Family_with_children

10/10

Exceptional

29 Jun 2026

Lisa

Very great staff, room was adorable, property and restaurant was perfect!

Family

6/10

Pleasant

29 Jun 2026

Donna L

Beach View - sarcasm currently affecting the ocean and beach - there is no access to the beach because of this and the smell is pretty bad .
Use of Carts on property - the resort is pretty big and wide spread on hilly areas . There are plenty of carts which are supposed to pick you up from your room when you call but that seldom happened . I would call several times and no Carr’s came to pick us up . I stayed four days and no one came to clean the room . I learned on day 3 that we could put the trash out and they would get it . We had a baby and had lots of dirty diapers .

Family_with_children

10/10

Exceptional

28 Jun 2026

Gilberto

Great experience on the props. Excellent staff and service

Family

10/10

Exceptional

28 Jun 2026

Bailee

Based on the most recent reviews I was very nervous. Upon arrival to the resort we were pleasantly surprised! Yes there is seaweed- there may be a scent but we didn’t let it ruin the trip (it’s really not that bad people) the resort was gorgeous. Johnny met us with our delicious margaritas and Celeste helped us with our check in. They even let us check in early! Neil gave us a fun ride up to our room, he gave us some recommendations on coffee shops and restaurants, and even carried in all of our luggage and groceries to the room. Tia and Rochelle were so helpful and responsive via text (they even brought up laundry detergent for us). We did two sails from the resort (the sunset cruise, and the snorkel cat) which I would tell ANYONE to sign up because they were so much fun! Be sure to head up to the license to chill pool- the view is amazing and the bartender was great! The resort is heavy walking- rides are available but we found walking to and from the room was just fine. You gotta walk off the rum somehow! Overall a great stay- we would stay here again and recommend to family and friends!

Partner

10/10

Exceptional

26 Jun 2026

Kamari

Very clean room , staff was very helpful and polite, food was delicious

Partner

6/10

Pleasant

26 Jun 2026

William

Unfortunately underwhelming for our first visit to a Margaritaville. We visited during the sargassum invasion of 26, and wow was there a lot of it. I received notices from the property before our trip, but didn't know there would be that much. Could have looked over that, but the beach was also so eroded, we just pretty much stayed off it. The hotel offered shuttles to other beaches, so that was nice.
There is a lot of walking to be had here, and outside the main area, a lot of hillside. Golf carts will take you around property if needed.
The property was pretty clean and the staff mostly friendly. As I've seen on a lot of islands, there is trash to be found laying around.
Expect to spend quite a lot here. Island goods do cost more. Food and drinks are overpriced, though quality was good. Be sure to remember that 18% gratuity is already on your bill.
Likelihood to visit again is low, but overall not a bad place.

Family_with_children

8/10

Excellent

25 Jun 2026

Dawn Fowler

Most beautiful beach I have ever seen- traveled to Trunk Bay!

Nice place to stay, staff great!
Just prepare to pay high taxi fees to go off resort.

Family

8/10

Excellent

25 Jun 2026

Katherine

It would have been nice to know that the hotel offered free laundry detergent when I bought some from the gift shop

Family_with_children

10/10

Exceptional

24 Jun 2026

Angela Jean

The property was BEAUTIFUL! Golfcart needed to get around due to hills😬Staff was EXCELLENT ☀️

Partner

8/10

Excellent

24 Jun 2026

Carole

Locals were coming in and walking around during the evening scamming visitors. Especially one he said his name was Kef, Also disappointed beach was not usable with all the sargassum and honestly not much beach at all.

10/10

Exceptional

23 Jun 2026

Edward

This resort exceeded our expectations! It was amazing! The views from our rooms were fantastic. The drinks at all the bars were perfectly cultivated and the food at the restaurant was way better than the average review on Expedia. The coffee shop and bakery are awesome. The gift shop is ok- they need smaller tshirt sizes for women. They have eggs, fruit and snacks for sell at the store and full bottles of liquor to enjoy. The rooms have full kitchens with every utensil/pan that you will need. The local market is less than a mile away and has pretty much everything you will need. Happy Hour at night (2 for 1) and the legal drinking age is 18 in St. Thomas. We rented a car which was terrifying- lol, very steep, windy roads where the locals exceed the speed limit worse than anywhere I’ve seen ( from Chicago) I would recommend a car- so you don’t have to wait for a taxi or uber. I highly recommend taking the Ferry to St. John and visiting Magans and Maho Bay- Don’t bother with Trunk Bay- we went and if all the beaches we visited- it was boring and not as aesthetically pleasing as the others. Do NOT go to Coki Beach unless you want a “contact high” and want to go deaf. Terrible service there and they charge for everything. We are planning a trip for next September for my 60th and we plan on staying in St. John this time.

Partner

10/10

Exceptional

21 Jun 2026

Richard

We stayed for four nights, at Margaritaville prior to moving to my timeshare. We had an excellent stay. Our rooms were very nice and clean. The staff were very friendly. When we return to St. Thomas (may not be for awhile - lots of other destinations on the list), we will definitely keep it in mind.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Karla Johana Ordonez

Beautiful place

Partner

10/10

Exceptional

19 Jun 2026

Arthur

The property was beautiful, the staff was helpful and friendly, and we really took advantage of the Margaritaville branded margarita maker in the room.

Friends

10/10

Exceptional

19 Jun 2026

Kevin Dale

We love it. The staff was wonderful. Both pools were nice. Something going on every night.

Friends

8/10

Excellent

19 Jun 2026

Cheneriko

Property was beautiful. when you first enter they have complementary drinks alcohol that is. Could not enjoy the beach due to the seaweed but they offered shuttles to other beaches. Other than that, room was clean. Staff was great. Food was amazing at the restaurant.

Friends

6/10

Pleasant

19 Jun 2026

Blake

No huge issues other than parking if you plan on renting a vehicle just count on not being able to park during the busy months. The beach was pretty much useless due to the sargassum. Luckily many other beaches were available in the area free of cost.

Partner

10/10

Exceptional

16 Jun 2026

Cameron

Everything was great with the exception of the bartender at the infinity pool - not a nice guy! Other than that - great property!

Partner

4/10

Poor

15 Jun 2026

Martha Yancor

The experience was only ok because we complained about our A/C in our room not working and it was really hot during the day. So when we came back if felt like we were outside and the only time it felt decent was at night. The resort was pretty good too. Staff was friendly but just wish we would’ve had a working a/c unit especially when having two kids

Family_with_children

2/10

Poor

14 Jun 2026

Francine

When we arrived they didn’t have us in the system because the owner of the unit never let them know it was rented so from the get go we wasted a go of time until they figured that out. The unit needed maintenance to come 2 times for air conditioner not working and the ventilation fan needed to be fixed 2 times as well. A lot of time wasted and I tipped the maintenance people because they worked really hard and deserved even more than I could give. Concierge depending on who you dealt with were good but the manager of concierge Laura was horrible we were lied to about so many things mislead in so many ways. Wasted so much time being given the run around about misinformation and it took 5 days before we were told the truth about what grocery stores existed. We were lied to and taken advantage of with cabs but Air Force One is the best cab guy! And Johnny is the best in the world he takes care of arrivals bags etc! Love him so much! We both would go back just to see him! You can’t swim at the beach but it was a beautiful place! The pool at the top is amazing but bring your muscles and lungs in good shape because there are steps everywhere to do anything but golf cart drivers that are amazing too. Don’t do the stupid presentation thats when you get screwed. Just do the sunset cruise and pay the extra 26 bucks. Trust me the hell we dealt with doing that presentation kinda ruined it all at the end, take 3 hours to get to the airport to go home. We missed our flight

Family

4/10

Poor

14 Jun 2026

Michelle

I don’t feel like the hotel was clean or well maintained. The staff wasn’t helpful at all. The pool was really dirty.

Family_with_children

10/10

Exceptional

14 Jun 2026

Darion

For starters i need to give a huge shoutout to the staff!!! When i say everyone was welcoming and friendly, i mean it! These people made my stay a breeze! Kyisha, Nicky, Chantel, and Iyanna literally went above and beyond with over the top customer service! & Eric was also a pleasure, he was driving the golf carts & also went above and beyond for me during my stay! Each and every last person mentioned deserves a raise!!! They made my stay smooth & unforgettable. The room was nice and big & spotless! Very Clean. The view from my room was amazing you could see the beach from my door. I liked that a lot. The outdoor main pool was beautiful not too packed while i was there. They also did trivia there and a lot of different things. That definitely made my stay much more fun!!! I recommend Margaritaville if you’re looking for great customer service and a lot of daily activities. A great view from the room and great food and drinks at Margaritaville restaurant.

Friends

8/10

Excellent

13 Jun 2026

JOHN

Clean room. The only real negative thing was the roosters at 5:30 in the morning crowing out side the room

Family

10/10

Exceptional

13 Jun 2026

Linda

The resort is beautiful. Be prepared for lots of stairs. There is a golf cart shuttle but you will need tip money.

Family

10/10

Exceptional

12 Jun 2026

Cindy Marie

Everything went great except that they overcharged my card and I had to wait for my refund

Partner

8/10

Excellent

11 Jun 2026

Charles

Nice resort

Partner

4/10

Poor

11 Jun 2026

Gregg

One restaurant on the property. Not a big selection either. Air conditioner broke . Bathroom fuse kept blowing. Coffee maker didn’t work. Margarita maker didn’t work. Restaurant employees not the friendliest. Was like they didn’t want to be there. Very disappointed

Friends

6/10

Pleasant

09 Jun 2026

Regina

Staff was very nice
Parking was questionable- staff had golf carts to transport back and forth from room- you had to calm the front desk to get someone to come or walk inclines or lots of steps depending where your room was.

Self

10/10

Exceptional

09 Jun 2026

Greg

Everything was great.

Family_with_children

10/10

Exceptional

09 Jun 2026

Stefanie

The resort was beautiful. Everyone there was so friendly and helpful. Only downside was that there was only one restaurant on property. Would definitely stay again!

Family_with_children

10/10

Exceptional

08 Jun 2026

Eton

Great customer service

Family_with_children

10/10

Exceptional

07 Jun 2026

Mazel

I had a great experience at Margaritaville. The vibes was fun, relaxing, and exactly what I was looking for. The food and drinks were very good, but what really stood out was the staff. Everyone was incredibly friendly, welcoming, and genuinely kind. They made me feel comfortable from the moment I arrived and were always happy to help. Their warm and human approach made the experience even more enjoyable. I would definitely come back and highly recommend it to anyone visiting the area. 4⭐️

Friends

10/10

Exceptional

07 Jun 2026

Anita

Peaceful days and fun evenings

4/10

Poor

06 Jun 2026

James Bruce

My stay at Margaritaville St. Thomas was one of the most disappointing resort experiences I’ve ever had. There was absolutely no housekeeping for the entire stay — no cleaning, no fresh towels, no basic room upkeep. It felt like the resort had completely abandoned even the minimum standard of guest care. The situation was made worse by the unwelcoming, uninterested, and unprofessional staff. At every point of contact, it was clear that guest service was not a priority.I strongly do not recommend staying here, and my entire party agreed that we will never return. From the employees sleeping with their heads in their hands on the coffee shop counter, to the rude bar tenders at the top pool bar, they just didn’t care about the guest experience. Probably because there is a 18% gratuity built into everything, they have given up trying. The location may be beautiful, but the service failures were so severe that they overshadowed everything else. There were two standouts for the entire week, Neal, one of the golf cart drivers was amazing and Alise at the restaurant bar was so friendly and accommodating.

Friends

4/10

Poor

06 Jun 2026

Sharice

There is a food insecurity here as well as overpriced transportation. Not only is there a highly unnecessary fee for food but the portion here is terrible. They are low staff and there’s no way of navigating the resort alone especially with a stroller or if handicap, you must call for cart which may take so long you decide not to go anyway.

Family_with_children

4/10

Poor

06 Jun 2026

Gilbert I

The GOOD- The resort grounds are be beautiful- the golf carts to get around are prompt and plentiful, walk along the beach to the bar on the beach with the tarpon at the dock it’s awesome, the view from the swim up bar is awesome

The BAD- service at the restaurant is AWFUL- plan at least an hr before you have food once you are seated, we never had a remote to work the blinds in the room even with multiple walks to report it, mold on the shower seat, no housekeeping service - Expedia states house keeping upon request we were denied the request, bartender at the swim up bar is rude

Partner

10/10

Exceptional

06 Jun 2026

Barrett

Great Stay!

Family_with_children

8/10

Excellent

05 Jun 2026

Alyssa

loved the shuttles the place was nice and the pool was very good

Friends

10/10

Exceptional

05 Jun 2026

Katrina

My stay was awesome!!!! The staff were friendly and helpful. Room was clean.

Partner

10/10

Exceptional

04 Jun 2026

Jeremy

I honestly wasn’t sure what to expect, as my family had done most of the research, but was pleasantly surprised. We had a two room suite, and it was really clean and well maintained. The only downside side is that both bathrooms are upstairs, and be prepared for lots of stairs to get around! The facility offers shuttles to get you around, so if you don’t mind waiting for a shuttle, they will haul you around. Pools were great, and the seaweed didn’t bother us. Other beaches would be better anyway even without the seaweed.
A common theme that we found is that some staff and locals are rude and impolite. After one visit to the Margaritaville Coffee Shop, we didn’t go back. Some were super friendly, and really made us feel welcome, though!
Overall, I really enjoyed my stay, and would recommend the resort!

Family_with_children

6/10

Pleasant

03 Jun 2026

Julia

Restaurant was too expensive

Family

8/10

Excellent

03 Jun 2026

Setari

Great staff, beautiful location, close to awesome beaches with turquoise waters. Free shuttle ride services offered to Coki Beach and Sapphire Beach, which were very convenient. Our room was big and clean. The infinity pool is awesome. And the hotel is next to a local coffee shop (Picasso) where I had the best frozen coffee drink of my life.

Partner