Mafolie Hotel

U.S. Virgin Islands , St. Thomas
ST. THOMAS, 7091 Estate Mafolie Charlotte Amalie
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100 reviews shown

10/10

Exceptional

13 Jun 2026

Colin

Perfect environment all around. I look for no other property to stay once I’m in St. Thomas.

10/10

Exceptional

10 Jun 2026

Tanya

The rooms were great, the views were stunning, the restaurant on site was fabulous and everyone working there were great!

Family

10/10

Exceptional

09 Jun 2026

Natasha

The room was nice. Staff great job. However the mini fridge in the room was not working.

10/10

Exceptional

08 Jun 2026

Bonnie

The view from the window was literally breath taking! Loved it!

Friends

10/10

Exceptional

08 Jun 2026

Craig

Family_with_children

10/10

Exceptional

03 Jun 2026

John

Loved this hotel and would stay there again without hesitation. Fun, funky hotel with a spectacular view, from both the room and the onsite restaurant. Complimentary breakfast was good. Complimentary beverage at check-in. Really enjoyed staying here.

Partner

10/10

Exceptional

02 Jun 2026

Robert

Amazing views!

10/10

Exceptional

02 Jun 2026

Kimberly

The best and most helpful staff. Absolutely lovely views

Family_with_children

10/10

Exceptional

01 Jun 2026

Kenny

Love Mafolie all around.
Great spot access to town and northside.
Staff is great. Reservation was extremely helpful
Love the pool and restaurant .

Self

10/10

Exceptional

31 May 2026

Scott

Was able to check into our room early. Enjoyed a complimentary frozen rum drink upon check in. Excellent view above the city with on site restaurant and pool. Breakfast included and spaces to park your vehicle. Had a large king memory foam
bed. Just a small amount of ants on the bathroom sink but was taken care of immediately. Has a mini fridge and microwave for drinks and snacks as well. Well worth the money and just a 5-6 drive to mountain top and about 15 minutes to the airport.

Partner

10/10

Exceptional

31 May 2026

Rodney

I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶

10/10

Exceptional

28 May 2026

Sean

The view was to die for and the staff was nice. Food and drinks were on point

Partner

10/10

Exceptional

26 May 2026

Frenchie

It's convenience and spectacular view of the harbor over looking Charlotte Amelia for our last night.
The front desk lady on the mid-shift was so pleasant and knowledgeable to our questions.
The restaurant's atmosphere was perfect for my wife and I as we lived in the VI for many years.
To finish our stay, our taxy driver was like a private tour guide to the airport.
What more do you want ?

Partner

8/10

Excellent

25 May 2026

tinei

Good restaurant for all meals. Little farther away from downtown but great taxi transportation.

Friends_and_family Friends

8/10

Excellent

25 May 2026

Jennifer

All was good.

8/10

Excellent

22 May 2026

Keith

The view is why you should stay here. The pool and bar are great, lounge chairs need repair. Convenient access to old town. The restaurant is very good but pricey, Sibs up the road is a grea local bar and restaurant. There is NO sign to tell you where to turn to get to hotel. Three stars is a good position for this hotel.
Finally, I would NOT return to St. Thomas. There are a lot to see and do but driving the roads wear you out getting there. Go to St. John or St. Croix instead.

Partner

10/10

Exceptional

21 May 2026

Kenneth

Staff, food and room was all amazing

Partner

10/10

Exceptional

20 May 2026

Stephen

My husband and I came for vacation for five nights and it was hands-down. I never leave reviews but this hotel deserves five stars The best trip we have taken ever. The staff was incredibly kind. Breakfast was top-tier. The rooms were cleaned and tidied every day. I couldn’t have asked for a better stay we will definitely be back and staying here again! And the view well you can’t beat that!

8/10

Excellent

20 May 2026

Shennel

Free breakfast was nice you can chose from different selections so you dont feel.like you eating the same breakfast everyday. Saff is fair and hotel is nice and upkeep

Self

6/10

Pleasant

18 May 2026

Radzhiv

Property view the best.

Friends

10/10

Exceptional

11 May 2026

CHI-KEETA

The restaurant where I had the fried snapper was the best best best. Staff was nice and things were easily to assess.

Self

10/10

Exceptional

10 May 2026

Jay

Hotel was on a steep hill and room was dated, but very clean, great food, staff, and views were awesome!

Family_with_children

10/10

Exceptional

08 May 2026

Brandon

The staff was incredibly friendly and helpful. The hotel is slightly out of the way, and parking can be a challenge, but the front desk was great at ordering taxis whenever needed

Partner

10/10

Exceptional

08 May 2026

Cindy

The place was super close to town. The front desk staff were amazing and so helpful. We had to drop off our bags before check-in, and when we got back, they were already in our room. The room was spotless. And the whole property had these incredible, jaw-dropping views. The room decor had a tropical feel, but the bed wasn't that comfy. The balcony was lovely and spacious. The pool was good for my children, but somewhat cold. The restaurant offered American-style breakfast, didn't like the coffee. It was too cold. Dinner was on the expensive side, but there were vegan options which was a plus. We loved our stay and would definitely be happy to return.

Family_with_children

10/10

Exceptional

07 May 2026

Jordan

Great view and the room was clean and breakfast was great.

10/10

Exceptional

07 May 2026

Jamey

Great hidden gem!

Partner

8/10

Excellent

07 May 2026

KEN

The best qualities of this hotel are the view facing Charlotte Amalie and the staff (ladies at the front desk and Michelle and Robin). They helped me get a refund when our flight was moved up (lost a day) during Carnival and to coordinate to-go breakfast for an early flight, despite that eventually being canceled due to Spirit Airlines shutdown. We stayed at the Bungalow, which is the only room in the hotel without a view. The room is pretty barebones. It feels like a dungeon without any real windows, or any that you would want to open. It has two bathrooms. I wish there was a way to control mosquitoes getting in the room but I guess that is part of island life (?). The pool was fun and a good size, though no chlorine was added.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Marcy

The villa had the most breathtaking views! Staff was friendly and greeted us with a cool beverage. The villa was immaculate with all necessary amenities including coffee, sugar and cream. The on-site restaurant also offers amazing views, excellent food and beverages. Will definitely return to this property!!

Family

4/10

Poor

03 May 2026

Shakeba

I could hear the guests about me having sex on the squeaky bed. I had a teenager with me and this was extremely awkward. I also had 2 large roaches in my room. The property is tropical and cute. The breakfast is excellent.

Family_with_children

10/10

Exceptional

30 Apr 2026

Koko

The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again.

Friends

10/10

Exceptional

28 Apr 2026

Robert

If my review was solely on the view and the staff it would be a perfect review
However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water
The pool was great and we were treated to a barbecue
The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta
Also included in stay was breakfast which was very hearty eggs potato’s and bacon
However no where to get coffee before 8 am and no coffee in room and restaurant hours not posted
Also shows on Expedia short walk to the castle etc it is not walkable anywhere
You need to take taxis
But the views were amazing

Partner

10/10

Exceptional

28 Apr 2026

Colin

Excellent staff.

8/10

Excellent

27 Apr 2026

We stayed in this hotel for four nights. The view of the room is spectacular. The breakfast included in the lodging is good. The room is spacious and clean, the bathroom needs a little bit updating. Overall, I would recommend this hotel for anyone staying over at St. Thomas.

Family_with_children

10/10

Exceptional

26 Apr 2026

Rupelyn

The room was cute and clean, Staff were friendly, The air condition in the room was well maintained and the breakfast was great!

And most off all the view from our room was \"Very spectacular\"

Family

10/10

Exceptional

26 Apr 2026

Amber

Excellent

Friends

10/10

Exceptional

22 Apr 2026

Courtney

Most amazing views. Pool is great and restaurant there is good.

8/10

Excellent

22 Apr 2026

Monroe

Better than average breakfast menu. Air conditioning was old school but worked. Excellent bar and restaurant. Room 120 involved way too many stairs for an old guy. Beware the question “Can you walk 50 steps?” They really mean stairs.

10/10

Exceptional

18 Apr 2026

mariah Danielle

This was a lovely hotel to stay in. The staff in the office were very helpful with accommodating cabs for us. Shout out to Elizabeth for her positive energy and spirit!

Friends

8/10

Excellent

18 Apr 2026

Claudine

Room was clean, air conditioning worked well, breakfast was great! View was spectacular!

Partner

8/10

Excellent

18 Apr 2026

Sam

The included breakfast was good quality food but you only had 2 choices. Gratuity was extra. I would have preferred a serve yourself continental breakfast. The views from the covered open air restaurant are stellar. No fault of the hotel, but their location makes it virtually impossible to do any activities without a cab ride that can get expensive. It would be advisable to plan your daily activities so you are just doing one cab ride out and one ride back per day. Our room (standard king) was cool and comfortable. It had a small balcony that afforded incredible picture taking of Charlotte Amalie harbor. Power on the island is spotty at best but the hotel does have a fully adequate automatic backup generator. Definitely worth taking a short walk UP the hill to Sib's on the Mountain - great local hot spot for food and drink. The weather was absolutely perfect!

Partner

6/10

Pleasant

17 Apr 2026

Walkiria

The best and worth part of staying here is the view aside from that breakfast was free it helped a lot with spending money on food also because the only way to eat is actually getting into a taxi and finding everything else since you are on the top of a mountain and there’s nothing near or around there unless you’re driving or taking a taxi which are per person and becomes very expensive after a few rides a day. Did wish the breakfast was more flexible as you only have 2 options to choose from unless you want to pay to eat something else from the already set up menu. The waitresses at the restaurant were very helpful and friendly at breakfast gave us tips on things to do. We noticed St. Thomas isn’t really ADA so if you have any issues with climbing or stairs you might find yourself very stranded since everywhere there are hills, stairs and no way for someone who disabilities to get to anywhere specific this hotel where all they have is stairs to the reception, restaurant and rooms not even talk about the pool which is like 3 floors down the reception. If you love the view you are in for a treat if you want to be close to everything this is not the place you can’t walk you need taxis nothing is walking distance as that is not a possibility.

Partner

8/10

Excellent

16 Apr 2026

Lucas

Breakfast was nice they give you coupons so for 3 people it was only $12.50. I dont know where your gunna go on the island that will cost you that for food for three. Very was nice staff was more than helpful. Rule to anyone traveling to St. Thomas make sure to eat before 9pm seems like the whole island closes for the night on weekdays. Getting a taxi could be a bit tough ( do all your traveling before 7pm) on some days maybe a 20-30min wait id recommend a rental car since your up in the mountain. Overall was a good visit housekeeping sure did clean well I have a infant and i would come back to a clean room was nice.

Family_with_children

6/10

Pleasant

15 Apr 2026

Antionette

Fan didn't work. Room and decor could have been brighter

Friends_and_family Friends

4/10

Poor

14 Apr 2026

Theresa Jeane

The bathroom was filthy and some of the tiles in the main room were broken. We checked in and checked out about 15 minutes later.

Partner

10/10

Exceptional

14 Apr 2026

Yolande

The breakfast menu was fresh ,staff was excellent ,room kept cool but room are outdated needs renovation.But overall excellent service.

Partner

10/10

Exceptional

13 Apr 2026

Raquel

My room was immaculate. 5 stars.

The breakfast was a lot bigger than I expected, and so good. 2 eggs, choice of meat, bread, and juices.

The air conditioning was nice and cold (which I love), slept like a baby.

10/10

Exceptional

13 Apr 2026

Linda

Hotel could use some TLC but the view and the staff mad up for it.

Partner

10/10

Exceptional

11 Apr 2026

Vene

The staff is phenomenal. Elise at the front desk was so welcoming, professional and patient with us. She is a gem! The room was absolutely beautiful! It gives villa vibes! The view is amazing, both day and night. Postcard worthy views!

Family_with_children

10/10

Exceptional

10 Apr 2026

Carrie

We booked the room at the last minute and very happy with the hotel. Check-in was easy, room was clean and comfortable, restaurant was very nice and food was delicious, and the view was amazing.

Partner

8/10

Excellent

10 Apr 2026

Jacquelyn

The views arei phenomenal! The stairs… not so much 😳. I would not recommend for folks with challenges walking or balancing. The hotel is HIGH on a mountain and the rooms are layered on the mountainside so you are required to walk a lot of stairs depending on your room location.

Family

8/10

Excellent

09 Apr 2026

Adam

The room was clean and the staff were very courteous. The complimentary breakfast was nice, but I would have preferred more options. The power also went out on a couple of occasions but was turned back on quickly.

Self

10/10

Exceptional

08 Apr 2026

Ashleigh

Clean well kept hotel with great restaurant and fantastic staff and it had amazing views

Friends

8/10

Excellent

07 Apr 2026

Dana

The view was amazing. The open air restaurant view was wonderful although I only had the included breakfast which was OK. I believe I stayed in the smallest room which I do not recommend unless aesthetics doesn't mean much to you. The room was very small, no place to relax except the bed and the shower/bathroom was awkward. Bring mosquito repellent.

Self

6/10

Pleasant

05 Apr 2026

Carol Ellen

The hotel is known for its views which are wonderful. However, the room was clean, but television was hard to work, sink had no drain catch, and no surface areas in the bathroom to place items. Would have appreciated a coffee pot because no coffee available until 8 AM.

Partner

10/10

Exceptional

03 Apr 2026

Christopher

Excellent daily breakfast incuded! Wonderful, friendly staff! Nice pool! Tremendous views!

Family_with_children

10/10

Exceptional

30 Mar 2026

Kathleen

Everyone was very welcoming, helpful, and friendly.

4/10

Poor

30 Mar 2026

Yolanda

AC WAS GOOD.
REFRIDGERATOR MADE NOISE THROUGHOUT THE NIGHT. WATER WENT OUT AS WELL AS ELECTRICITY
RESTAURAT WAS GREAT. ONLY SPECTACULAR THING ABOUT THIS PLACE WAS THE VIEW.

10/10

Exceptional

27 Mar 2026

Maria

We had such a wonderful stay. The staff was truly kind and welcoming, and the villa felt spacious, clean, and comfortable. Having a washer and dryer made everything so easy. The restaurant was a favorite—beautiful views and really delicious food. We would happily come back.

Friends

10/10

Exceptional

27 Mar 2026

Theresa

We have stayed here a few times, very clean and breakfast is great

Partner

10/10

Exceptional

24 Mar 2026

Misha

Had a great experience. Breathtaking views. Lovely boutique hotel
FYI- Make sure you have everything you need from town before going back up to the hotel (especially food- if you are a late night snacker)

8/10

Excellent

23 Mar 2026

Joseph

My son, daughter-in-law and six year old granddaughter accompanied my wife and I on a trip to St John and St Thomas. We spent one night at the Mafolie. The room was very clean and spacious. But what made it was the view from our villa balcony. Absolutely breath taking! Restaurant was also wonderful, not only with the quality of food but also with the remarkable view. Downside was the numerous stair steps we had to take to get to our room and the restaurant. We also had to walk by noisy generators to get to the restaurant. Staff was friendly and accommodating.

Family_with_children

10/10

Exceptional

23 Mar 2026

Kimery

Great

6/10

Pleasant

22 Mar 2026

Matthew

Outside grounds of the hotel leave something to be desired but the rooms were ok. Housekeeping was spotty but the breakfast was good. Do your research though. Good price but farther up the mountain than you would think and the in house restaurant is overpriced. Bring plenty of cash because the “incuded” breakfast is not so all incusive.

Family_with_children

10/10

Exceptional

20 Mar 2026

Alicia

Friendly staff. Villa was clean and spacious with spectacular views. I will be back.

Family_with_children

2/10

Poor

16 Mar 2026

Amra

I’m giving 5 stars for the restaurant staff for their stellar service and great food but 0 stars for the management staff. On the 2nd day we got a massive leak and maintenance said that that’s the room they having issues with leaks and they can’t fix it.The room also was very outdated with the tv only being able to stream YouTube. The biggest red flag they have is their complete lack of security presence during the night time. On one night while my kids were trying to sleep a couple of women came by and caused a total chaotic scene. They started with banging the door and arguing which then grew to physical altercations, with at one point one of the women screaming she was getting r…d.My traumatized kids had to call 911 because there was no one present to disperse the scene. Even after the police kicked them out they came back a second time to continue banging on doors. The management was notified but did nothing about it.

Other than that, the restaurant was an awesome experience. Shoutout to Michelle and Sani from the morning staff and Shelby from the night one for being very helpful and amiable people that helped make our time there feel much better.

Partner

8/10

Excellent

16 Mar 2026

Jennifer

The property is very quaint and has a European vibe and beautiful views of Charlotte Amelie. The free Breakfast was wonderful and for the price I think it is a great deal! Downsides: Bed was not super comfortable, but I slept fine anyhow. It is on top of a very steep street and you cannot walk down to Charlotte safely. You will need to taxi or rent a car. Parking was adequate. There are a lot of stairs! My 79 year old mother would not be able to stay here.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Shandanae M

Ok! Overall we enjoyed our stay and vacation, but booked this location based off of somewhat misinformed reviews. So,

-Location makes for pricely taxis up and down the hill. They are a must or renting a car, but we did not see ample parking for car rentals.

-Stunning views of the waterfront area.

-The best included breakfast we've had as it was made to order and delicious.

-Wonderful bar drinks and fantastic apps but we skipped real meals here as they seemed pricey. Like we were paying for the views we already paid for, but I'm sure the food was fantastic.

-We had a Deluxe Room with little patio and the rooms for my were maybe 2 stars at best which is a big reason we would not stay here again.

-No, we were not offered the VIP upgrade but also didn't bother asking about it.

10/10

Exceptional

15 Mar 2026

anthony

Home away from home.

Partner

10/10

Exceptional

14 Mar 2026

John

Great spiral staircase leading to the room!

Friends

10/10

Exceptional

13 Mar 2026

Karen Lynn

Very friendly staff and enjoyable amenities!

Partner

10/10

Exceptional

13 Mar 2026

Sophia

great view of island. restaurant on site has good food. the free breakfast was very convenient.

Family

8/10

Excellent

11 Mar 2026

Zoraida

The pool seemed enjoyable but we didn't participate in the pool activity. We didn't rent a car.

Family

10/10

Exceptional

10 Mar 2026

Steven

Had a great stay. Staff were friendly and helpful, restaurant was very good and the pool was great. Oh… and the view was incredible! I know they are making renovations all the time - it would be awesome to have beverage and light food service at the pool.

Partner

8/10

Excellent

10 Mar 2026

Gillian

Stayed here for 2 nights prior to catching a cruise. Lovely hotel situated high up on a hill over looking the town.
Clean room with very friendly staff- we ate here both days & were very happy with the food & servic

Partner

6/10

Pleasant

09 Mar 2026

Allison

The views from this property are amazing! There is no elevator, so you have to carry your suitcases up and down steep stairs.
The hotel is in somewhat degraded condition. This adds to the charm in its external appearance, but the significant paint peeling and a hole in the bathroom ceiling went beyond the disrepair expected.
The Junior suite had a good AC unit for the bedroom, and the bed was very comfortable. That was the only AC unit for the room, which meant that the front room with couch and table (and great view!) was warmer than desired, and it would get no AC if the bedroom door was closed.
There is no means to get anything to drink or eat at this hotel before 8am or after 8 pm- not even filtered water. Breakfast is included and good but does not open until 8 am, and opened late nearly every day of my visit, making this breakfast less of an option for business travelers who have morning commitments. There isn't even coffee or tea in the rooms to have before the breakfast opens, and there is no nearby coffee shop for early risers. The restaurant is open for dinner every night and again was good and with a wonderful view, but it is closed on Tuesdays and thus there is no way to get food on property on that night. I tried to get food delivery to the hotel since I was on business travel but could not find any place willing to deliver. Without a car, it is less ideal to stay at this hotel for this reason.
The staff were all wonderful- helpful and accommodating.

Self

10/10

Exceptional

07 Mar 2026

Kathleen

Great pool and view. Restaurant staff Shelby and Bill were amazing very welcoming. Food was great.

10/10

Exceptional

07 Mar 2026

Brenda

This little gem offered a wonderful restaurant on site with a fantastic team from accommodating manager Robyn, talented chef, Rolando who came by table side to make sure everything was as expected. Bartenders created a personalized request specialty martini 🍸🌴😎 ohhh… the views were spectacular from the balcony dining room!! Definitely a return visit.

4/10

Poor

06 Mar 2026

Daniel

Honestly the room was very underwhelming. It was beaten up like it had seen heavy use for many years- a couple of the doors didn’t close right, and most importantly, the AC couldn’t keep up and the shower pressure was horrible.

Partner

10/10

Exceptional

05 Mar 2026

Tim

This place is amazing. Amazing view. Amazing service. Just overall amazing. Highly recommend, absolutely going back.

Partner

8/10

Excellent

04 Mar 2026

Amy

The hotel is old and need many updates BUT it was clean and perfect for our long weekend. The staff was wonderful and the free breakfast was delicious. I don’t know if I would ever go back to St Thomas since it is soo hard to navigate around even with a rental car. If we do return I would stay there again

10/10

Exceptional

03 Mar 2026

Catherine

We enjoyed our stay at the Mafolie Hotel in February 2026!! The pool was lovely and the view from the pool and restaurant was absolutely stunning!!! The staff was the best ever!! The front desk staff, cleaning staff and restaurant staff are all incredible - so friendly & extremely hard working and they made our visit extra memorable! The restaurant was terrific and we highly recommend! Free breakfast to start the day could not be beat! Dinner with a view was spectacular!
The only issues we had were: our room was completely interior and we missed having natural light and any type of view would have been appreciated (not that we spent too much time there!) as well, the good thing is that this hotel is on a mountain and has the best view ever and the bad thing is that it is on a mountain and you must take a taxi everywhere!!!! Walking on the minimal shoulder of the road is not recommended!!! We had expected to do some walking to local attractions and that was not possible (disappointing.)
All in all, a wonderful hotel that I would recommend for its charm, cleanliness and outstanding staff and hospitality!!

Partner

8/10

Excellent

02 Mar 2026

Wendy

Incredible views from the property! Wonderful breakfast. Great staff, friendly and helpful.
However there are a lot of stairs on the property and there was some remodeling being done during our visit. There is no longer a bar in the pool area but there is one at the restaurant. We loved the property and staff but one draw back is having to take a taxi to go anywhere, no safe walking options nearby and the property is not ADA friendly.

Partner

10/10

Exceptional

01 Mar 2026

Amy

This was our fourth time staying at the Mafolie and it was wonderful as always. The hotel is very quaint with a real island charm. The view is the best on the island. The rooms are not fancy but are clean and comfortable. The restaurant and bar provide delicious food and craft made cocktails. Great service in the bar/restaurant and in the hotel.

Partner

10/10

Exceptional

28 Feb 2026

Zach

The room was amazing, the hotel is so eclectic and cool! The view is STUNNING and the staff is above and beyond! Also, if you go to the restaurant for breakfast, Michelle and Sonny were great!

Partner

10/10

Exceptional

27 Feb 2026

Jonathan

Clean room and great staff. I loved the views the hotel had as well!

Partner

10/10

Exceptional

25 Feb 2026

Anthony

The room was spotless, the views were spectacular and the food was delicious.

Partner

6/10

Pleasant

25 Feb 2026

Alex

Great view and kind staff! Although very poor water pressure, and the bed was not secure. One of the legs was bowed in and made the whole bed wobbly and felt like it was going to break. They came and fixed it, but it still felt like it was going to collapse. No coffee, so you will have to make a trek up the hill every morning. Don't use the hotel's recommended taxi service as they charge MUCH more than the Airport's taxi service.

Partner

10/10

Exceptional

24 Feb 2026

America

Room was clean, pool had a wonderful view and the breakfast was an awesome way to start our day! We stayed there mid January for three days, four nights. P

10/10

Exceptional

22 Feb 2026

Jean

Staff great!!! Negative was no coffee pot and couldnt get coffe till 8am when restaurant opened. Dinner, bar, and
View awsome

Partner

10/10

Exceptional

20 Feb 2026

Vionnette

Super view from room and restaurant. Nice breakfast menu.

Partner

8/10

Excellent

19 Feb 2026

nathan

Wonderful view. Nice size room. Too many steps. Fair restaurant.

Partner

2/10

Poor

15 Feb 2026

Nishit

We stayed at Mafolie Hotel for two nights at over $300 per night, and the experience was extremely disappointing. The room was very cramped, outlets were not working, and the bathroom was outdated, leaking, and the door would not even close due to moisture damage. Only one roll of toilet paper and one towel for the entire room were provided.

Service felt pushy and transactional. A 20%–25% gratuity was automatically added in multiple situations, and staff repeatedly insisted on gratuity, even when using breakfast coupons. When I ordered a wine to go from the bar, gratuity was still added. Extending checkout by just one hour resulted in a systematic $10 charge, reinforcing the feeling that everything was designed to extract more money.

There was nothing to do near the hotel—no walkable attractions or shops—leaving the hotel’s expensive restaurant as the only option. Downtown was underwhelming: most restaurants closed around 6 PM, about 60% of shops were jewelry stores, and there was virtually no nightlife or evening activity.

Transportation and logistics were also poor. Taxi fares were extremely expensive and charged per person. Our budget reserved rental car was not available, and after waiting nearly two hours, we had to rely on taxis. The airport experience was equally bad: Wi-Fi did not work, restrooms were in very poor condition with long waits (around 30 minutes for women), and security lines were so long that arriving 3–4 hours early felt necessary.

Leisure Partner

8/10

Excellent

14 Feb 2026

Kim

Amazing view from the hotel. Clean room and comfortable bed. Nice to have soap, shampoo and body lotion. Included breakfast is good. Due to the location, without a car, one is stuck there. No nearby restaurants, shops, or stores. And, taxis are expensive. But, we stayed one night after a sailing charter, and again, the view was amazing.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Brett

Great place. Incredible views. Great food. A little bit expensive, but not out of what other places in St. Thomas charge. The only thing they should tell everyone is that there are a lot of stairs and if someone is disabled or not athletic or old, they should be notified if they need a room at the at the top.

Self

10/10

Exceptional

13 Feb 2026

Joshua

Clean. Helpful staff. Pleasant views. Great breakfast

10/10

Exceptional

10 Feb 2026

Alex

Fantastic view from this location. I had room 11 which looked out over the whole bay.

Leisure

10/10

Exceptional

10 Feb 2026

William

Wonderful experience from check-in throughout the stay to check-out. Staff attentive, room with view spectacular, and the on-site restaurant superb. We will come back!

Leisure Partner

2/10

Poor

08 Feb 2026

Caroline

When booking the hotel it said breakfast was included, however once there we found out you have to pay for the gratuity (20%). Also for breakfast the service was so slow, long waits, no checking or refilling waters. The restaurant for dinner is the same, slow service and water was not refilled the entire time, but 20% tip is already added to the check.
The parking situation is street parking, however there is not much room on the street. Trying to park with the dinner rush was impossible after coming back from the beach.
For house cleaning, the room they only swapped out towels, did not change bedsheets and left some wet towels in the room.

Leisure Partner

8/10

Excellent

04 Feb 2026

Clarina Salvador

My only complaint was a cat roaming around in the restaurant and jumping on the table .

Leisure Family

2/10

Poor

04 Feb 2026

Amy

This felt like a scam. We arrived to not hot water and the pool closes at 7pm (??). The room was filthy. Furniture held together with duct tape. Stained pullout couch with a literal footprint on it. Obviously did not feel comfortable sleeping on the pullout sofa so three of crammed into the bed. The water came on but the shower was CAKED with grime. This was \"the bungalow\" which was advertised at a higher rate to accommodate a higher occupancy - it was such a terrible disappointment. The upside, friendly staff and a free welcome beer. We also had to walk at minimum 100 steps to our room. Advertising says 50+ which is a far jump and misleading. Restaurant was closed at 7pm on a Tuesday. Creepy neighbors blasting music. So much more to say... Reached out to the hotel to privately discuss compensation and haven't heard back. .