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Step Inn Shin-Osaka Higashiguchi

Osaka · Japan

1-3-16 Nishiawaji, Higashiyodogawa-kuView location

7.4/10Very good188 Reviews
Cleanliness7.2/107.2
Service7.2/107.2
Comfort6.8/106.8
Condition7.0/107.0
Neighborhood7.4/107.4
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Step Inn Shin-Osaka Higashiguchi

Set in a prime location of Osaka, Step Inn Shin-Osaka Higashiguchi puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time.

Free Wi-Fi in all rooms, laundromat, taxi service, facilities for disabled guests, luggage storage are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with complimentary tea, towels, carpeting, slippers, television LCD/plasma screen.

The hotel offers various recreational opportunities. No matter what your reasons are for visiting Osaka, Step Inn Shin-Osaka Higashiguchi will make you feel instantly at home.

Read more about this hotelShow less

Located in Osaka (Higashiyodogawa), Step Inn Shin-Osaka Higashiguchi is within a 10-minute drive of Dotonbori and Osaka Castle. This hotel is 5.6 mi (9 km) from Nipponbashi and 6.1 mi (9.8 km) from Kyocera Dome Osaka.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include desks, and housekeeping is provided daily. Featured amenities include luggage storage, laundry facilities, and an elevator.

Popular amenities

Free WiFi
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 6 AM - 1 AM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

Nearby attractions

Tenjimbashi-Suji Shopping Street 3.4 km / 2.1 mi
Osaka Museum of Housing and Living 3.5 km / 2.2 mi
Umeda Arts Theater 3.6 km / 2.2 mi
Grand Front Osaka Mall 3.9 km / 2.4 mi
HEP Five Shopping Mall 4.1 km / 2.5 mi
Hankyu Sanbangai 4.1 km / 2.6 mi
Kids Plaza Osaka 4.2 km / 2.6 mi
Umeda Sky Building 4.3 km / 2.7 mi
Hankyu Umeda Main Store 4.3 km / 2.7 mi
Osaka Station City 4.3 km / 2.7 mi
LUCUA Osaka 4.4 km / 2.7 mi
Kuchu Teien Observatory 4.4 km / 2.7 mi
Hanshin Department Store 4.5 km / 2.8 mi
Pokemon Centre Osaka 4.5 km / 2.8 mi
Herbis Plaza 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
Show 3 more facilities & services
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • MassageExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Step Inn Shin-Osaka Higashiguchi

7.4
Very good
188 Reviews
Cleanliness
7.2 /10
Service
7.2 /10
Comfort
6.8 /10
Condition
7.0 /10
Neighborhood
7.4 /10
Amenities
7.0 /10
50 reviews shown
10/10
Exceptional
17 Jun 2019
kok ming

Morning breakfast was sumptuous value for money

Very near to Shinkansen train station and restaurants
Family
8/10
Excellent
07 Mar 2019
Verified traveler

Would Stay Here Again

The room was small but very clean and was just right for one person. Had a bathroom and small refrigerator and internet connection. The staff was friendly. Most importantly it was almost right next to the Shin-Osaka Station.
8/10
Excellent
26 Nov 2018
John
The property was old, but the bed was new and comfortable.
The location was super convenient
4/10
Poor
24 Sep 2018
Ross

Frustrating stay

Really awkward location, hard to navigate tunnel system with limited signage to get to the other side of the road. Only one pillow provided in an old, dingy, depressing room. Door didn't close all the way if you just let it close, which caused a loud alarm to go off unexpectedly.
Partner
8/10
Excellent
05 Sep 2018
Verified traveler

Excellent value for money. Convenient location.

Nice hotel, not too big or too small. Clean room. Good staff who were helpful. The location is good as it is close to Shin Osaka train station and is easy to find, so if you are travelling around Japan it is very well placed. Very comfy bed too. This was the cheapest hotel I have used in Japan but the quality was just as good as any other.
6/10
Pleasant
17 Aug 2018
Dani
Very close to subway/railway station, a plus point. Check in time was 3pm and check out time was 10am, which is slightly negative point. I had to pay 1000 JPY for not leaving before 10am. It is too early for check out time compared to other places/countries. Room was small as not enough space for baggage, a slightly negative point. Washroom size was not bad (just fine) and Bed was comfortable. Staff was nice and capable of speaking english, definitely a plus point.
10/10
Exceptional
03 Aug 2018
KANNADASAN
Very excellent
8/10
Excellent
26 Jun 2018
Verified traveler

Good staff terrible rooms

Staff were nice but the room was very badly laid out and cramped with facilities piled on top of the tiny desk shelf so there was no room to put our stuff. It would have been impossible if we had of had our big luggage bags to get into the room. We were supposed to stay two nights but left after one night due to it being so uncomfortable and not being able to sleep in the room. Also we were told to take our belongings especially our valuables out of the room while they cleaned the room as if the cleaners could not be trusted with guests belongings.
10/10
Exceptional
06 Jun 2018
stella

Nice and comfortable hotel

We had our wonderful stay at step inn shin-osaka. Staff is friendly, they lend us umbrella when we go out and theres laundry service at ground floor. Location is close to shin-osaka station, around 5 minutes walk. If you planning on travelling to kyoto,okayama or kobe, its better to stay around shin-osaka station.
8/10
Excellent
06 May 2024
ジュン
静かです
6/10
Pleasant
25 Mar 2024
Harumi
駅近で良かった
Leisure Family_with_children
6/10
Pleasant
24 Mar 2024
EMIKO

ひとり旅

駅近でシンプルな作りで良かったです。
Business
10/10
Exceptional
24 Mar 2024
?
便利で値段も安く満足できる施設です。
Leisure Self
8/10
Excellent
24 Mar 2024
KUWANO
新大阪駅近くで非常に利便性が良く、スタッフさんも皆さん親切でした。
Leisure Friends
8/10
Excellent
02 Mar 2024
モトコ
駅が近くてとても便利でした。
Business Self
10/10
Exceptional
28 Feb 2024
フミコ
駅までは、大変近く便利でした。
素泊まりにはピッタリです。
Business Self
10/10
Exceptional
26 Feb 2024
Verified traveler

駅近で便利

他の方の書きこみにもありましたが、
新大阪駅の出口を間違えなければ
駅近で大変便利な場所です。
ロビーのテーブル席で持ち込みの食事をさせていただけたし、電子レンジがありコーヒーも無料で飲めて満足。
料金の割には充分なサービスです。
スタッフの方も親切でした。
また利用します。
Friends_and_family Friends
6/10
Pleasant
21 Feb 2024
アツシ
可もなく不可もなく
Business Self
8/10
Excellent
19 Feb 2024
maiko
駅から近くてよかったです。
Leisure Friends
8/10
Excellent
16 Feb 2024
KIYOKO
とても良かったです。
Leisure Self
6/10
Pleasant
04 Feb 2024
だいすけ
フロントスタッフにもう少し愛想があれば
Leisure Self
6/10
Pleasant
25 Jan 2024
Ryuji
スタッフの対応は良かったです
Business Self
8/10
Excellent
18 Jan 2024
TAUE
安くて良かったです
Business Self
4/10
Poor
04 Jan 2024
ゆき
駅から近いのはいい
Leisure Self
10/10
Exceptional
07 Dec 2023
Verified traveler

問題なし

問題なし
Business
8/10
Excellent
26 Nov 2023
Mai
設備がとてもシンプルで、最低限のものがある。という環境でした。
入口ドアが完全に閉まっていないとなるエラー音が隣の部屋の音まで聞こえていたので、閉め忘れ？と思うことが多々ありました。
Leisure Friends
8/10
Excellent
26 Nov 2023
MOTOHARU
立地が微妙だが、設備は問題なし
Business Self
8/10
Excellent
23 Nov 2023
てるお
ベットが、広くて良い
新大阪からの道順が、解らなくて苦労した。
駅から（改札口）からの道案内など、明記案内が必要

領収書が欲しい。
Business_and_leisure Self
2/10
Poor
29 Sep 2023
しょうじ
立地は悪くないが臭気がひどい。
Business Self
6/10
Pleasant
26 Sep 2023
とよこ
新大阪駅〜近くて便利でした。ホテルの備品が部屋に備えてなく自分で持って行くのがどうかなと思いました。
Leisure Self
6/10
Pleasant
28 Aug 2023
ミナト
新大阪の駅からそう遠くないけど、周りに商業施設は余り無いです。
泊まるだけなら問題なしです。
Leisure Partner
10/10
Exceptional
26 Aug 2023
Bruno
Very well located, quiet, well equipped and helpful staff
Leisure Self
6/10
Pleasant
07 Aug 2023
じゅん
特にない
8/10
Excellent
03 Aug 2023
たかゆき
値段の割に駅からも近く良かった。部屋が狭いが寝るだけなら良し。
Leisure Family_with_children
4/10
Poor
17 Jul 2023
???
写真より古さがありました
Business Self
10/10
Exceptional
02 Jun 2023
???
駅に近くてよかったです。部屋の照明が明るいともっと良いです。
Leisure Self
6/10
Pleasant
01 May 2023
たけし
素泊まりなら良いが
室内の壁など汚れが気になった
Business Self
8/10
Excellent
03 Apr 2023
??
対応出てきた受付けのスタッフが無愛想で印象が悪かったので良としました。
Leisure Family
8/10
Excellent
15 Oct 2022
みき
チェックインの時、フロントの男性が無愛想で早口で声が小さかったので、何を言っているのか聞き取りにくかった。それ以外の掃除の方や、朝のフロントの女性の方は良かったです。
Leisure Family
4/10
Poor
04 Aug 2022
Tomoyuki
清潔感があまりなかった。
Leisure Self
4/10
Poor
31 Jul 2022
Tomoyuki
良かった点は、スタッフさんが非常に丁寧で新説でした。清掃の方などもご挨拶して頂き、非常に気持ち良いものでした。ただ、部屋が全体的に清潔感がなく、机の上がほこりっぽかったりと残念でした。
Leisure Self
6/10
Pleasant
07 May 2022
JUNA
部屋はダブルベッド以外のスペースがない。冷蔵庫も机の一つ。
テレビのリモコンが埃まみれだった。部屋が暗いし、 2階でもカーテンがない
Leisure Self
6/10
Pleasant
30 Apr 2022
Verified traveler
駅からほどよく近く、立地はとても良いです。ただ周囲に何もないので、食事や買い物は駅まで行かなければならず、やや不便。部屋はおおむね想定通り。ただし、バスタブに前のお客様のものと思われる髪の毛がベッタリとついていたり、洗面台の裏側がガムテープで何か補強してある様は、快適とは言えませんでした。
Leisure Self
10/10
Exceptional
28 Apr 2022
ただし
夜遅くのチェックインにもメールでご丁寧に対応頂いた。
Leisure Self
8/10
Excellent
03 Jan 2022
たかみ
駅から近くだし
子供2人と大人1人で利用しましたが
十分満足できました！
Leisure Family_with_children
6/10
Pleasant
20 Jul 2020
Verified traveler

新大阪駅から激近

最大限は揃っている。
ちょうど良かった。
Business
8/10
Excellent
25 Mar 2020
Verified traveler
夜、近所は真っ暗です。
駅まで歩いて3分程行けばなにも困らなかったです。
Business Self
8/10
Excellent
02 Mar 2020
Chun Sang

저렴한 비지니스 호텔

직원들이 매우 친절했음. 조식도 싸고 맛있었음. 호텔 위치가 조금 불편함.
Business
8/10
Excellent
26 Feb 2020
IORI

よかった！またとまりたい

予約していたこともありスムーズにチェックイン。
部屋も泊まるだけにしてはきれいで安かった。
汚いとかは特になく全体的に綺麗だった！
Business
4/10
Poor
17 Feb 2020
Verified traveler
夜の受付の男の愛想が悪い
Business

Location & surroundings

Step Inn Shin-Osaka Higashiguchi
1-3-16 Nishiawaji, Higashiyodogawa-ku, Osaka, Japan

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Step Inn Shin-Osaka Higashiguchi

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