Name: Minn Shin Osaka
Address: 1 21 29 Higashinakajima, Osaka, JP

10/10

Exceptional

04 Aug 2026

Ky

Very nice hotel, good location, easy in and out. Only thing surprising was no front desk, online check in process, good thing was you can dial in to FaceTime someone to walk you through.

10/10

Exceptional

31 Jul 2026

Thi Hoa

Very clean and near shin Osaka station. toothbrush not offered compared to other places.

4/10

Poor

16 Jul 2026

Mario

The person's English on the video call located on the front desk was terrible. Plus she had a horrible attitude. The rooms a/c didnt work properly. The worst experience out of all hotels we stayed at.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Yukiko

Great location and well maintained property. The only thing was that the room had quite strong residual cigaret smell near the kitchen fan from the previous customer even though we booked a non-smokong room.

Family_with_children

10/10

Exceptional

27 Jun 2026

Hermanus

Great value for money travelling with family

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Jasmine

The check in person was so rude and kept hanging up on us

Friends

10/10

Exceptional

10 Jun 2026

James

We were looking for a place near the bullet trains by Shin-Osaka station so we could come from Tokyo and take a day trip to Kyoto. This hotel met our expectations. It is very close to the station, clean, with wifi, and a few nice benefits. There is a very small washing machine that was useful for us. We never used it, but there were appliances such as a portable burner with pots and pans and plates if you wanted to cook. Also, the configuration for the room turned out to be useful for our family of with 3 adults. The toilet is in a separate small room with a tiny sink above when flushed. The bathroom sink and shower is in another room. And there is a small kitchen sink in the main living area. There are also several mirrors throughout. So, 3 people could get ready at the same time without waiting for the sink, bathroom, or mirror. The TV is a bit odd - it's a projection TV that we couldn't figure out, but we didn't try very hard. For the price, we found this room to be very functional and exactly what we needed as a home base for going to/from trains.

Family

8/10

Excellent

03 Jun 2026

Richard

Good hotel. Great location

Family_with_children

10/10

Exceptional

02 Jun 2026

Daisy

Neat and clean. Self check in with video tablet. Only noticed staff on site in the morning for cleaning after other guest check out. Laundry inside room was super convenient for a quick wash. Fit all 4 of us comfortable. Trains station a few minute walk around the corner. Was very convenient. Thank you so much, we all enjoyed out stay here.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Denise

Excellent location for our day trips from osaka. Convenient to major metro line. Great value. Perfect for family of 4 adults.

Friends_and_family Family

10/10

Exceptional

20 May 2026

louisa

It should be better to have instruction for drying clothes and provide sponge for cleaning the bathtub.

Family_with_children

4/10

Poor

17 May 2026

Jeremy

The room and hotel were clean. The room had laundry facilities and a very small kitchenette. The main reason for the poor rating related mainly to the comfort of the room. The beds were like sleeping on the floor, not even a firm futon, but a concrete floor. The 2 seater sofa was equally as hard. The apartment style hotel had no staff onsite and communication was exceedingly difficult. it was in an exceptionally convenient area though and quiet considering the location.

Family_with_children

10/10

Exceptional

04 May 2026

Yu Thandar

It was not easy to contact the host
Good location : walking distance from train station

Family_with_children

8/10

Excellent

02 May 2026

Carrie

The apartment was very clean and near Shin-Osaka station.

Family

10/10

Exceptional

24 Apr 2026

Donna

Great location and hotel room had everything we needed for a family of four with 2 teenagers. We had the quadruple room (2 bunk beds) which was great. Had a great holiday & would definitely stay again.

Family_with_children

8/10

Excellent

23 Apr 2026

Robin

Definitely not as foreign language friendly as other stays. We got access to a website translated to English with all the appliance manuals, but all the manuals were in Japanese with no translations. As well as the buttons around the unit. Also, there is no way to view television without signing into one of your accounts and many do not allow over seas logins so we had to screencast or use YouTube to view anything.

It was very clean and I really appreciated the washer, but was not prepared for no drying option. With the rain it was difficult to hang dry.

But overall we enjoyed the size of the room very much, and it was a generous amount of space for two people.

Partner

10/10

Exceptional

07 Apr 2026

Melissa

Great property

Family_with_children

10/10

Exceptional

05 Apr 2026

Annie

We had the Quadruple room which had the bunkbeds for all 4 of us. My kids LOVED IT. The beds were comfortable and the room had everything we needed. We will definitely stay here again. If you book early, you will get a good deal.

Family_with_children

8/10

Excellent

25 Mar 2026

Ying Seung Lydia

Self served hotel

Partner

6/10

Pleasant

20 Mar 2026

Shawn

The hotel is basic but works. I had booked the quadruple room with the 2 bunks but the beds were not very comfortable. The comforter was plush and nice but the mattress was super thin and firm. We actually took one mattress from the top bunk and doubled up one of the lower beds to help with back pain in the morning. The walls are pretty thin and you can hear everyone walking above you. Other than those 2 things, it's a decent room. It's nice having the kitchenette. Location is great, closer to the train station, family mart and restaurants. There's baggage locks in the lobby to store your bags after check out if needed.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Annette

Room was comfortable with double bunk beds for 4 adults. Great to have a washer and dryer with detergent. Great location.

Leisure Family

8/10

Excellent

24 Dec 2025

Patrick

Room was clean and hotel was easily accessible to the Shin-Osaka train station (less than 5 minute walk).

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Alejandro

Great location. Entering was a little challenging at first, but you learn how to do it. Room was great. No complaints.

10/10

Exceptional

01 Dec 2025

Jessica

The room was spotless! Checkin was easy and the room was perfect. Location excellent! 10/10 Will definitely come back to stay on our next trip.

10/10

Exceptional

28 Nov 2025

Anil

Good living with confort at an affordable price during November. Other than being little narrow rooms for walking freely, and bathroom door broken (while I checkds in and during the stay), everything worked out for someone planning to stay near the station (5 min walk).

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Denise

Everything was great and in our liking. Convenient.

Partner

8/10

Excellent

07 Oct 2025

Horacio

The room was good size, very well presented. Location was good for our purposes. Not happy woth the check in procedures

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Charles

A rather unique setup in terms of its checking in and out and the apartment is very well designed in which you can do a bit of cooking if you wanted to. There’s a washing machine in the apartment which is very convenient for the guests to use too. Great location and pleasant environment.

Leisure Family

8/10

Excellent

19 Jul 2025

Samuel

Convenient and good

Convenient and good but I kinda miss a real hotel lobby and staff. Got used to it though

Friends_and_family Family

8/10

Excellent

16 Jul 2025

Javier

It's minutes away from Shin-Osaka station, restaurants close by. Checking quite complicated. Two tablets to be used, first the left one with QR code and second one to call somebody to confirm!!!

Leisure Family

10/10

Exceptional

10 Jul 2025

Aaron

Worth it

Great time

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Gloria

Minn Shin‑Osaka is a great small hotel just a few minutes’ walk from JR Shin-Osaka Station. The rooms are clean, modern, and come with a kitchenette and washing machine—perfect for short or extended stays.

A Lawson is just around the corner, and there are several small local restaurants nearby, making meals easy and convenient. The area is quiet, and access to trains is excellent.

Self-check-in is smooth, though there’s no luggage storage and no dryer (washer only). Still, for comfort, location, and value, it’s a solid pick for travelers on the go.

Leisure Family

8/10

Excellent

29 Jun 2025

SL

Convenient nearby Shin Osaka train station.

6/10

Pleasant

21 Jun 2025

Anton Carlo

Great location near Shinkansen Osaka station coming from Tokyo, room’s a bit unkempt but decent for the value, might be difficult to some with the whole virtual concierge/no one at the desk concept.

Leisure Family

10/10

Exceptional

19 Jun 2025

Xun

Stayed for family of 5 in a room. The check in process is a bit confusing. But we finally figured out how to contact someone on the IPad provided at the front desk. Overall, the space and size of the place is just right. It is close to transportation and convenience store which is a plus. The cost for the value is ok, a little higher than I expected. Overall good experience.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Grace

The mattresses were comfortable but the pillows were a bit off and the bunk beds were somehow shaky and creaking. The ladder on the bunkbeds have some cracks which made them a bit wobbly.

There was plenty of charging slots and power points.

Kitchen area is just nice size for 1 person working.

Toilet is nicely separated from the shower room and heated bidet, awesome.

Washing machine worked well but didn't dry it properly. At least there was a drying rack.

AC and humidifier worked well. The blinds and the sliding paper door really gave us privacy and enough cover from spring morning sunlight.

There were plenty of shops and restaurants around. And the Family Mart around the corner is always busy in the morning. They do have quite a selection for quick dinner too.

Shin Osaka is just 5 minutes walk from here which made Minn Shin Osaka our best stay yet. We were never really too tired walking back after a long day travelling as it was just around the corner from the station.

Leisure Family

10/10

Exceptional

22 Apr 2025

Verified traveler

Overall a very convenient apartment style hotel very close to Shin Osaka Station. The place was spacious and had a small kitchen, washing machine and a bunk bed perfect for kids. The only issue was that check in was virtual so if there any problem with access, there was not really anyone on the premises readily available to help out. When we had an issue accessing the room, it took a while to resolve, although the staff was very helpful once we could find someone. The rest of the stay was smooth and comfortable. Would definitely recommend for families. A great value!

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

suzette

Convenient ,clean , comfortable

6/10

Pleasant

06 Mar 2025

Gregory

No humans at front desk

We are on the road booking hotels as we travel from city to city. I try to look for places with manned front desks, but was disappointed to find out when we got to the property that there were only 2 ipods there. Email they sent me was that i would be greeted upon arrival. We couldn't leave luggage nor check in early. I understand about early check-in, but we had to drag our luggage back to train station and put it in locker, then back to the hotel. After that we were given codes for the property and room. The room was spacious, but only had a double bed ? There were 2 benches that could be used for futons, but not great for a couple. Our stay was fine after we were able to check in

Partner

10/10

Exceptional

22 Feb 2025

Janusz

The property is very close to Shin-Osaka train station. Close to a few good restaurants and convenience stores.
The property is clean.

They have a remote check-in. A quick face to face call with an operator gets you all setup with a pass code for your apartment. All is done through tablets available at the main lobby.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

Rianne

Room was very nice and big considering other hotels in the area. It is a self check in/out system, so you really cannot check in until the time given. Everything is electronic/virtual.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Sarah

Enjoyed our stay at Shinn. Property was super clean and check in and check out process was smooth (everything's done digitally). Train station is 800 metres away but we chose to Uber due to time constraints. Family mart is a close 100 step walk away from Minn which is definitely a plus.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2024

Verified traveler

The room was amazing. I truly loved the size and the design of the room. It definitely gives us the comfort feeling tbat we are in Japan. Love the short distance to Shin Osaka station as well. The washing machine really helps too. There's no dryer but putting the clothes out to dry is good enough.

Friends_and_family Friends

8/10

Excellent

29 Nov 2024

Kenneth

Clean and spacious

Leisure Partner

10/10

Exceptional

21 Nov 2024

Mai

Two iPad at the front desk, replacing live staff. It worked fine with us.

Leisure Family

10/10

Exceptional

11 Nov 2024

Louis

Proximity to Shin-Osaka station

Leisure Family

4/10

Poor

20 Oct 2024

Michael

The room/apartment we got was not properly cleaned, floor had dirt/rubbish. We had to clean it ourselves. The bed had something crawled out (a bug). We had to disinfect the toilets and chairs as it looks like it was not cleaned. And we sprayed alcohol on the beds/bedsheets as the first night, we felt like there were bed bugs. They only provided 3 towels for the whole stay (there were 3 of us in the family). And it looked like the towels were not that clean (left-overs from the previous occupants). The only good thing for the property is its proximity to Shin-Osaka, other than that the whole experience was terrible.

Leisure Family

6/10

Pleasant

25 Aug 2024

Campbell

Hotel was nice and clean. Staff very friendly. Room price affordable for location. Location central for day trips and events.

Aircon in room didnt work too well and was very loud when trying to sleep.

Room cleaning was only limited to once every 3 days.

Immediate area around hotel was dirty and felt unsafe at times. Lots of scammers at night trying to approach and lure into dodgy bars/clubs.

Leisure Friends

8/10

Excellent

09 Aug 2024

Verified traveler

Two things I'd like to add for people that would want to arrive before check-in time... they don't allow check-in time before exactly 15h00. I got there around 14h00 and they would'nt allow me to check-in. We had to wait outside because there were only two small couch and other people were also waiting to check-in. Second thing, there is not enough hook around the room so we can't hang enough cloths or towels and stuff. Overall it was a good place and near the metro station.

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

David

I recently stayed at the Minn Shin Osaka with my family and couldn't be happier with our experience. The highlight of our stay was the family-friendly bunk bed room. The kids loved having their cozy bunk beds, which made bedtime a fun adventure rather than a chore. The room was spacious, clean, and well-designed, offering plenty of space for everyone to relax.

10/10

Exceptional

27 Jul 2024

SHARMAN

Very helpful customer support when I needed help with the washing machine instructions! Clean, well designed rooms and very convenient location to Shin-Osaka station. Only thing to improve would be to have some luggage storage options. Other than that, excellent value!

Leisure Family

10/10

Exceptional

04 Jul 2024

Helen

very spacious and comfortable. Having a washing machine was a great bonus while traveling. Nice and clean and easy check in and out

Leisure Family_with_children

6/10

Pleasant

26 Jun 2024

Rita

The rooms are extremely small for 2 people. 2 days is enough but 3 days it feels claustrophobic. 2 people just barely moving around in a very confined space. I would suggest pay a bit more and get a bigger room in an APA hotel.

Leisure Family

8/10

Excellent

10 Jun 2024

CHRISTOPHER

Great location. JR station very close.

Leisure Family

10/10

Exceptional

20 May 2024

Riho

They have a big screen like a projector in their room, so we enjoyed it to watch YouTube until midnight. We could feel relaxed and spend happy time.

Leisure Friends

10/10

Exceptional

04 May 2024

Carly

We travelled around Japan & Osaka was our last destination. We booked Minn Shin after arriving at a previous apartment that we were not satisfied with. Arriving at Minn Shin we soon realized this was our favourite place of them all! It was very clean, modern, the family really enjoyed the high quality projector to watch movies at night. Location was awesome with Shin-Osaka station a 3 minute walk away. Highly recommend this hotel. 5/5 stars!!

Leisure Family

6/10

Pleasant

30 Apr 2024

Verified traveler

Great spot but small for families

Great place, but shouldn’t have taken the booking as a five person stay. It wasn’t big enough.

Friends_and_family Family

8/10

Excellent

29 Apr 2024

Betty

Easy check in process. Property is close to Shin Osaka train station. Generally a nice place to stay. But a few issues in regards to the maintenance of the property. I’ve stay at Minn Shin Osaka previously in 2019 and the property was much newer at the time. This time there are scuff marks in the wall, the shower/laundry room has a strong wet mildew smell, under the bed was a lot of dust balls and dirt, scrape marks on the floorboards throughout the room. I liked the property but just a few small things to share.

Business_and_leisure Self

4/10

Poor

18 Apr 2024

VISHAKHA

No iron no dryer and no proper communication

Leisure Family

10/10

Exceptional

14 Apr 2024

Surendranath geddi

Value for money. Great and clean accommodation.

Leisure Family

8/10

Excellent

26 Mar 2024

Chi Man

Hotel is close to JR station and rooms are spacious.

Leisure Family_with_children

10/10

Exceptional

26 Feb 2024

Vilma

This hotel is close to the Shin station and walkable convenience store. The staff were very helpful and treats guests with respect. They make sure that they attend to their guests needs even going extra mile to help on simple stuffs like delivery. Thank you Minn Shin, I will book this hotel in the future.

Leisure Family

8/10

Excellent

29 Dec 2023

Caroline

The room is relatively big for the price and the room is well equipped with wasiing machine, detergent and drying rack.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2023

Amy

It was an ideal base to catch the trains from Shin-Osaka station.

Leisure Family

10/10

Exceptional

04 Dec 2023

Cassandra

The room was very clean and the heating was superb! We stayed at a few locations in Japan and it was the only place where I felt perfectly warm, even in the bathroom! Location is great, a short walk from the train station with a Family Mart just around the corner. It was easy to locate and check-in/out was a breeze. We were not able to dry our clothes using the dryer, not sure if it's the washer/dryer function or we weren't using it correctly. It was an easy fix as the clothes dried super fast when we hung them in the bathroom. Only issue is we could not seem to connect our devices to the projector screen to watch Netflix so the kids were a little disappointed. Overall, a wonderful exeperience!

Leisure Family

10/10

Exceptional

29 Nov 2023

Sudha

This was such a great location right near the Shin Osaka station. The apartment is perfect for 3-5 people. There is a nice little kitchen with microwave, bowls ,plates, recycle and trash cans, mini washing machine. The tv is a projector which was good enough for us. The price was great. Entry door password worked well with a number lock. Check in and room access is by a video call to a person who is remote. The technology worked well. A friendly cleaning staff gave us an extra towel when we asked.

The down side was all the stickers and instructions were in Japanese. We struggled to get the room heater set up. The bathroom water heater/geyser was also confusing. It would help if they had some English printouts.

Also warning to people - there is no reception desk with staff at all. There is no staff on premises. So you cannot do early check in or leave bags at the desk if you get there early.
Love the place and location. would highly recommend to families.

Leisure Family_with_children

8/10

Excellent

23 Nov 2023

Nobuhito

The price was very good and place was just fine for what we needed for.

2/10

Poor

16 Nov 2023

Linda

Unable to access room. Had to find another hotel

We arrived at 9pm and had to do self check-in. After completing info we had to FaceTime front desk with an available iPad. We were never able to reach anybody through their system. I had read that there would be someone at the front desk until midnight. This what not the case. After 30 minutes of trying everything, we had to find another hotel for the night. I had previously emailed hotel to make sure there would not be any problem checking in at that time. I never got an answer from them.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2023

Verified traveler

Clean, spacious, nice amenities. Nothing to complain about. Would definitely stay here again if I'm in the area.

Friends_and_family Family

10/10

Exceptional

03 Nov 2023

Jason

Great location, very close to subway station, easy and clear check-in process, comfortable

Leisure Friends

8/10

Excellent

29 Oct 2023

Bik Kei Patsy

The self check system is a bit silly, complicated. The hotel itself is not bad. Room is spacious. There is only very little parking space in the lot next to hotel. We have to park at another lot which is 5 minutes walk from hotel. It's quite a nice place to stay.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2023

Michelle

Clean, comfortable, & well-equipped with amenities. Near convenience store & train station. Ceiling was a bit low for the upper bunk beds.

Leisure Family

6/10

Pleasant

25 Sep 2023

Peter

A little on the small side. Rooms could be a little bigger. Freezer of fridge not effective. Hot water controller occasionally plays up. Location very close to shin Osaka station.

4/10

Poor

25 Sep 2023

Verified traveler

May not be as advertised

The room was definitely very cramped for 5. The description online had described 2 bunk beds and a sofa bed, but while I wasn't surprised to get something that didnt match the picture I was surprised to be told that there was no 5th bed, and to use a stashed futon instead. I know people sleep on them but it's not an interchangeable concept for everyone. Communication was entirely remote, which would be fine except that the check in procedures that apparently were doable ahead of time were never sent to us, meaning I had to fish for my passport and info to enter when we arrived instead.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2023

Natchayatorn

Loved affordability for families travelling. Met all our requirements. Projecter screen made it lots of fun.
Nice strong and hot water pressure.
Japanese toilet with seat warmer is always a bonus.
Thank you. We had a very comfortable stay. 🙏🙏

Leisure Family_with_children

4/10

Poor

08 Aug 2023

akiko

Checking in and out did not go smooth. Room is smaller than expected. Good for single or couples but too small for the families.

Leisure Family

10/10

Exceptional

07 Aug 2023

Faizal

Great location. Three minute walk to shin Osaka.

Family_with_children

10/10

Exceptional

23 Jul 2023

Sukit

This is a really great place to stay. Best location and best condition. The room is well maintained. The only thing I would ask to improve is the check in process. It’s a bit confusing. Maybe send those instructions in advance and provide some FAQ

Leisure Family

6/10

Pleasant

10 Jul 2023

Jack

Not a bad stay but the room is way too small for a family- I tried searching for reviews and photos but hard to judge.

Overall, not a bad stay. Nothing negative except for the small size room but you get what you pay for.

Family

8/10

Excellent

13 Jun 2023

CATHERINE

We enjoyed our stay at this hotel. Cleanliness can be improved. Dust are all all over the room and beddings have smell. Security has been cmpromised during our last night of stay, some random man tried and was able to unlock the door code past midnight. We were all scared , good thing husband was quick to act and told the guy that he accessed the wrong room. Dead bolt lock saved us, the guy was not able to successfully enter room. What we like about this hotel is the location. Very close to shin-osaka station and has convenience stores in the area. Thank you Minn-shin osaka , it was still a good stay despite the glitches.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2023

Josh

Fun place for kids very close to the train station

Leisure Family_with_children

10/10

Exceptional

31 Mar 2023

Janet

Close to Shin-Osaka station. Easy to get around. Close to numerous convenience stores. Modern and clean interiors. Appreciate the washing machine.

Leisure Family_with_children

8/10

Excellent

01 Jan 2023

Dominique

Comfortable place

Room is nice, comfortable and equipped as required and with Quality equipments. However it is very dusty (toilet vent, below bed, futon area surrounding covers...) Need not to forget to clean these areas.

Friends_and_family Family

6/10

Pleasant

28 Dec 2022

Yoon Keong James

Location is great for our familybstays. As we have family, no housekeeping was done or our rubbish clear duringbour stays. Greatrrr service can be done if gere are some human customer seriver officer around.

6/10

Pleasant

22 Jul 2026

Emi

新大阪駅から近くて、コンビニも近くにあり、移動は楽だった。
客室は、4人で宿泊するには狭く感じ、テレビの代わりにスクリーンがあったが、全く使わなかった。使いたい機能がなかった。
2段ベットは天井とぶつかりそうだったので、マットレスを床に移動して寝た。
2階の音が響いてうるさかった。
あと、歯ブラシがないことを記載してほしい。
いろいろ書きましたが、何より値段が安かったので、宿泊費を抑えたい人にとっては良い施設だと思う。

8/10

Excellent

21 Jul 2026

Satoshi

受付に多少時間を要したがが、その他は快適だった。
追加のタオルも借りられてよかった。

Self

10/10

Exceptional

19 Jul 2026

MIKAGE

立地がとても良かった

Partner

6/10

Pleasant

17 Jul 2026

JEAN

Pratique car bien situé et équipé et équipé d'un coin cuisine et d'une machine à laver. La procédure de check-in et check-out par tablette à l'entrée de l'hôtel est néanmoins compliquée et peu fiable, surtout en l'absence de personnel sur place. La communication par email était très satisfaisante, ainsi que les précisions fournies.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

MIYAKO

シャンプー等はありましたが、歯ブラシはなかったです。

Business

6/10

Pleasant

14 Jul 2026

Takeshi

洗面所と風呂場からの匂いが結構気になった。
細かい箇所のホコリも同様。