Hotel Claiton Shin Osaka

6/10

Pleasant

25 Oct 2025

Tony

This hotel is average

Leisure Self

10/10

Exceptional

01 Sep 2025

Vishal

Friendly staff, and nearby restaurants were a plus.

Leisure Family

8/10

Excellent

07 Jul 2025

Yen

Overalls is goods. Location, spaces

Leisure Family

10/10

Exceptional

04 Jun 2025

Ronald

Very nice hotel with onsen

10/10

Exceptional

20 May 2025

Kumud

Recommended

6/10

Pleasant

06 May 2025

Avinasha

Okay

Friends

10/10

Exceptional

26 Jan 2025

SHINOBU

Moreover, if public bath and souna has cold bath.

Business Self

8/10

Excellent

14 Oct 2024

Rosanna

We stayed only for one night and had a restorative sleep there. The staff was very welcoming. Room was clean, bedding nice. Good location close to the metro. Only downside were the fact that the baths are men-only (which I hadn't understood from the descriptions), and the hotel is overall old-looking in style (room a bit crowded with dark wood furniture).

Partner

8/10

Excellent

27 Jul 2024

Wai Min

great

Leisure Family

10/10

Exceptional

02 May 2024

Bryan

Clean room. All that i need was provided from toiletries, sleepwear to laundry. Lot's of convenient stores in the area. Very near the train station as well.

Leisure Partner

8/10

Excellent

09 Apr 2024

Lee

Very close to transport, a lot of cafes and restaurants in walking distance and always something to do. Staff are amazing

Leisure Self

6/10

Pleasant

08 Apr 2024

Miguel

Hotel was located near train station, and near local restaurants made picking a delicious meal easy. Cleanliness wasn’t so great, there was a used bandaid on the blind next to the bed,

Leisure Partner

6/10

Pleasant

26 Nov 2023

Cecilia

Staff was friendly and helpful.

Leisure Family

10/10

Exceptional

17 Nov 2023

Tetsushiro

Good price!

Leisure Self

8/10

Excellent

24 Oct 2023

Pedro

The food was delicious. The service was amazing!

Leisure Self

8/10

Excellent

20 Oct 2023

Bond

Enjoyable stay and value for money

Easy access location, enjoyable onsen facility, but room size is a bit on a small size.

Partner

10/10

Exceptional

06 Aug 2023

Andres

Great hotel for the price! The staff are all very friendly, very clean, the onsen included is very relaxing especially after a long day of sightseeing. Very short walk to the shin-osaka station and Midosuji line with lots of conbini nearby

Leisure Self

8/10

Excellent

12 Nov 2019

Linlin

Very clean and comfortable. Staff are very polite.

Friends_and_family Family

10/10

Exceptional

30 Sep 2019

Brian

friendly staff. nice quiet neighborhood. pretty close to the train station. there is a family mart nearby to get quick foods / drinks

Leisure Family

10/10

Exceptional

19 Aug 2019

Verified traveler

Great location
Nice and helpful staff
Great rooms

Leisure Self

10/10

Exceptional

30 Jun 2019

Verified traveler

It's older style of decor and traditional hotel atmosphere, was a fun change to what we have experienced in other areas of Japan.

Leisure Partner

2/10

Poor

03 Jun 2019

Verified traveler

The Good reviews are fake.

Absolutely terrible hotel. 50s style furniture .. the TV was a 20 inch and still took the RWY component cables. The wifi did not work AT ALL, who ever set the wifi up has never touched a network in their life. They give you a book for amenity rentals which include: Hangers (what?), Scissors (really?), nail clippers (SERIOUSLY?!!?! GROSS). I have stayed at hotels waaaaaaaaay better than this one for the same price. Terrible stay

8/10

Excellent

03 May 2019

Lay Peng

Clean hotel

Very good customer service

Partner

10/10

Exceptional

02 May 2019

Alicia

Great location.

Great location. Close to subway. Super helpful staff. Comfy bed. I will probably stay again next time I'm in Shin-Osaka.

Friends

8/10

Excellent

03 Apr 2019

Amina

Hotel Claiton- NICE!

Nice experience. Good hotel.

10/10

Exceptional

26 Mar 2019

Verified traveler

Very welcoming & respectful. Rooms were perfect size & what is expected in Japan. Very wonderful experience

Leisure Partner

8/10

Excellent

09 Jan 2019

Verified traveler

good location

the place was a little hard to find however it is near train station and several food places as well convenience stores

Partner

10/10

Exceptional

04 Jan 2019

Verified traveler

Nice bath! Too bad it's only for men. The special New years breakfast was delicious. Location was pretty convenient although not much to do in the local area. Room was clean!

Friends_and_family Family_with_children

10/10

Exceptional

01 Jan 2019

Amit

Gr8 hotel

It was amazing.

Family

6/10

Pleasant

14 Dec 2018

Verified traveler

Small room and horrible wi-fi.

The room was quite small and felt old. The wi-fi was horrible and did not work consistently. We would not stay here again.

Family

6/10

Pleasant

23 Jun 2018

Alyson

I was staying at this hotel when the earthquake hit Osaka. Very very scary. What I found unacceptable was the lack of interest from staff. No-one checked on guests, there were no evacuation procedures available and none of the furniture was secured. What was noticeable about the outcome of the earthquake was injuries from falling furniture. This hotel needs to \"earthquake proof\" the rooms a bit more.
The hotel does need updating.

8/10

Excellent

18 May 2018

AHPL

Too far from Shin Osaka station

It's a nice hotel with friendly staff & cosy rooms. But a station away from Shin Osaka station, which is more convenient. It's in a quiet area & not many good restaurants close by.

8/10

Excellent

10 May 2018

Verified traveler

Good location near to Subway and Hankyu line sta.

We enjoyed our stay and in fact check in twice during our osaka trip.

Location is excellant, neat to amenities and train station ( SUBWAY and HANKYU LINE)

Though hotel might seems old, however is well equipped.

Great service by front desk staff and very informative and helpful!

8/10

Excellent

01 May 2018

Paul

Comfortable stay near Shin-Osaka Station

Having stayed around the same area before but in hotels a little closer to Shin-Osaka Station, I wasn't quite sure whether staying at Hotel Claiton, which was a little farther away from the station, was going to be a good choice. I'm not exactly a picky traveler, but after staying there I can say that the experience went quite well. A few highlights:

Location - still in walking distance to Shin-Osaka Station, and if with luggage it is possible to use the Midosuji subway line to the Nishinakajima-Minamigata Station. Once crossing the train tracks south the hotel is a few minutes away. Overall pretty convenient, and even more so considering that there are many casual restaurants, post offices, convenience stores, and supermarkets in the immediate vicinity.

Amenities - aside from usual amenities like toiletries and internet, the hotel also has an interesting 2nd floor equipped with a couple of massage chairs and a communal bath area.

Overall, Hotel Claiton Shin-Osaka proved to be another hotel choice for me, should I happen to be around the area again in the future.

6/10

Pleasant

07 Apr 2018

Verified traveler

You just about get what you pay for

Approx 10min walk from Shin-Osaka train station. Just about doable walk with luggage. Hotel next to train tracks but trains stop running at night. Rooms are basic and show wear and tare. However, the price reflects this.

Partner

10/10

Exceptional

22 Feb 2018

Maggie

Cosy Room in Perfect Neighbourhood

Beautiful and homey hotel in an excellent neighbourhood. Reasonably small room (as to be expected in Japan) but great amenities and in a very convenient location to nearby train station and delicious food.

8/10

Excellent

11 Jan 2018

Verified traveler

Good value for money, convenient location

Affordable accommodation for a short stay in Osaka. Can feel a little unhomely and the architecture/decor is a bit 90s but it's fine for the value. Customer service is good.

8/10

Excellent

24 Dec 2017

Dexter

Convenient access to kansai area

The hotel is about 8 mins walk from Hankyu line Minami-kata station and 5 mins walk from Midosuji line Nishi-nakajima-minami-kata station so it is convenient to travel to kobe, kyoto and osaka. Osaka amazing pass could be purchased at the front desk which is a plus.Yet, The room is small and any large suitcases could only be opened at half. The room decor is a bit old but the housekeeping keeps it clean daily.

4/10

Poor

21 Dec 2017

Verified traveler

Cramped

The hotel was extremely hard to find and is located right next to the rail system. If you are on the opposite side its difficult to navigate to a crossover. The rooms have outdated furniture almost 50s style. Tv cards had to be purchased and were very old. The bathroom was standard for japan. For the price we paid and the space availble i would NOT stay at this hotel again.

2/10

Poor

16 Dec 2017

Thomas

Room is extremely small. I would not recommend to anyone

Family

8/10

Excellent

20 Oct 2017

Greg

Good spot

Very close to the train station

4/10

Poor

23 Sep 2017

Verified traveler

The lobby of the hotel is much more attractive than the room itself. I didn't expect anything grand, but cleanliness is my biggest concern. I stayed there for 7 nights and going back to the hotel is the last thing I want during the trip.

10/10

Exceptional

17 Aug 2017

Ma.Elena

Very convinient ang friendly staff , thank you very much

Family

10/10

Exceptional

15 Jul 2017

Ben

Great overall hotel experience

The service from this hotel was great. A comfortable place to recharge for the days ahead. Size of the room was adequate with respect to the price along with the basic amenities such as slippers, robe and hygiene items. This hotel was used by many foreigners and business types. If I wanted to go to Kyoto, I'll just walk over to Minamikata station and take the hankyu line east. If I wanted to go to Namba, I just walk over to Nishinakajiminamikata station and go south. If I wanted to go to tokyo or hiroshima, I either walked to Shin-Osaka (15min) or take the train up for a one stop. Very good location. There was a matsuya and yoshinoya nearby along with various restaurants for easy dining. Also, plentiful convenience store options. I originally chose this place due it's proximity to Shin-Osaka which made travelling between Osaka and Tokyo easy via shinkansen. For the location alone, it is well recommended if you will be travelling in the Kansai area and using this as a base.

8/10

Excellent

16 Jun 2017

Pui Chuen

Convenient place, but close to railway

5min walk from the subway station, quite convenient, but not many restaurants nearby. If your room faces the railway, you will likely be waken up by trains in the morning. It has a small onsen on 2/F, both indoor and outdoor, quite unexpected, as Osaka is not a place for onsen.

Family

4/10

Poor

23 Apr 2017

Verified traveler

Very hard beds

Normal sized japanese room (ie smaller sized) about 15min walk from the main jr station shin osaka. A little dated but a sunny window view and nice staff. But the bed was very hard to the point of backache all day. Also the onsen is for men only which was a little disappointing.

10/10

Exceptional

27 Feb 2017

Ming Chang

Comfortable hotel.

The location is a little far from JR station but near another subway. Room was good, clean, quiet. Public bath room was amazing.

Family

8/10

Excellent

21 Dec 2016

djcach

Excelente location

We went to Japan for 10 days and we spend 4 day in this hotel. Staff very kind, breakfast really nice. The best; Location. 3 train stations very close - Hibashi-hihanbashi jut few steps from hotel. Room small but comfortable. If your idea is not remain in the room , this hotel is perfect. Close to imperial palace, shinshoji temple, Ginza District and 10 minutes bus to Tokyo Station (you ca take bus just in the corner).

10/10

Exceptional

05 Oct 2016

Verified traveler

Great hotel, love the location.

Great place! Loved the location on the Midosuji line, 2 stops from Umeda and not far from Shinsaibashi. Quiet, good food nearby. Room was a very good size. Staff very friendly.

10/10

Exceptional

21 Apr 2016

Hui Juan

Lost & Found incident

my friend and I lost envelope in the JR train on the 1st day and we told the hotel staff about it to help us call JR West customer svc centre, they helped us to call on 2nd day night as during the day we not around when they need more info. After logging the case the thing was found and we were alerted on the 3rd day morning.i would like to thank the 2 staff - 1 guy & 1 lady despite difficult to speak in eng who had helped us

Family

8/10

Excellent

29 Mar 2016

ollie

good situation for exploring osaka

a business hotel with good facilities ; breakfast a bit expensive

6/10

Pleasant

14 Mar 2016

sandy

The hotel was convenient but rooms are small. Room was warm for our taste, but okay when we opened the window.

6/10

Pleasant

20 Oct 2015

john

a decent Business Hotel

This is a Japanese business hotel. Not conveniently located to Shin Osaka Station unless you take the Midosuji train one stop to get there from near the hotel.
The price is high for what you get and there are better choices in terms of price if a room is available at some other properties.

Family

10/10

Exceptional

17 Oct 2015

Echo

California traveler

It was difficult to find if you came out of terminal 1, my fault since I didn't finish reading the directions before walking. Train tracks close to hotel and can hear it at night and the warning clangs. Staff friendly and when we were lost a gentleman called on his phone and got directions for us.

Partner

8/10

Excellent

11 Oct 2015

Verified traveler

The hotel suited my purpose. I was close to the station. Free wifi was a real bonus. Breakfast was adequate

8/10

Excellent

07 Oct 2015

Verified traveler

No complaints

Everything was as expected, had a comfortable stay, very friendly and helpful staff, great breakfast, pleasant stay.

6/10

Pleasant

22 Aug 2015

sam

Quick commute stay

We stayed here the night on our way to Kyoto. Within walking distance, there are a number of good places to eat. Overall, just not impressed with this hotel, but do recommend if you can afford it and are just staying a night.

8/10

Excellent

18 Jun 2015

Jonas

The hotel were right next to the Hankyu Railway and about 3-5 minutes walk to the Hankyu Station \"Minamikata\" so you can get down to Ōsaka fast. But the neighbourhood were kinda boring since it were just homes so there was nothing to do there (well ok, it were close to \"Pachinko & Slot\" if you like those gaming halls).
But I did love the staff there, they were really kind and helpfull. Even if some had a hard time with english they gladly helped me with a smile and kindness.

8/10

Excellent

16 May 2015

Verified traveler

Good for a base in Osaka

Typical small Japanese hotel room. The staff were wonderful. The hotel is a 15 min walk to the Shin-Osaka station and a 5 min walk to the subway.

Family

8/10

Excellent

26 Apr 2015

Gregoire

Except noise of subway, hotel is a good deal

Hotel is OK. Service was trying to be helpful. Room was clean. Breakfast was not bad. Location is good. The only bad thing is that the hotel is along a subway line so you hear the trains every 10 minutes.

8/10

Excellent

05 Nov 2014

Verified traveler

Hotel Claiton

Nice, little hotel with very friendly and helpful staffs. The breakfast had a choice of Western and Japanese food. The bed was comfortable, the room was adequate in size for one person. There was a family mart within walking distance so that I could buy my own food and drinks. It is also very conveniently located by the train station so that I could move on to Kyoto easily. I only stayed one night but my experience was that the hotel was just exactly what I needed after my arrival in Japan from overseas.

10/10

Exceptional

08 May 2014

doug

good location,nice overall

first of all location was pretty good, close to subway station. hotel is not new but well kept. room was bit small but that was not a problem. it's got everything you need. staff was kind and ready to help and breakfast buffet was adequate. overall i was very satisfied with this hotel. lastly the public bath was good too.

Family

8/10

Excellent

17 Apr 2014

Verified traveler

Location near to subway.

8/10

Excellent

01 Apr 2014

Chun Hung Lin

Good location!

It takes less than 5 minutes to walk to the nearest stations, and there are 2 convenience stores on the way. There are two lines by which you can travel to Kyoto, Kobe, or central Osaka easily. The staff is very nice and helpful. Though the furniture in the room is quite old, it is still a nice place to stay if you want to visit Kansai.

Family

8/10

Excellent

29 Mar 2014

Verified traveler

Great location

Clean ,pleasant and friendly! Centrally located in the Heart of Shin Osaka

8/10

Excellent

06 Feb 2014

VD

Nice budget hotel

This is a nice hotel if you have a somewhat limited budget. The room is very clean, but extremely small. The amenities are quite dated though everything still works fine. Nice wifi in the room and lobby. The location is within 5-minute walking distance of the subway Midosuji line (Nishitakajima stop). There's not much sight-seeing surrounding this neighborhood, we had to take the subway to go to Umeda area for more restaurants and sight-seeing. All the popular sites that we went to seem to connect from Umeda station area, so we ended up taking the subway every day to go to Umeda, which added to the transporation costs (200 yen each way per person) and we didn't spend time at all around this hotel neighborhoods, except for occasional trips to Family Mart for bottled water and snacks.

2/10

Poor

11 Mar 2026

KEIICHI

wifiが使えませんでした。容量の問題と思いますが、非常に困りました。

8/10

Excellent

01 Mar 2026

Hideaki

フロント担当が新人でしたが、きちんと基本を守ろうという姿勢がとても気持ちよかったです。

Self

10/10

Exceptional

28 Feb 2026

tsukasa

とても良いホテルだった

8/10

Excellent

23 Feb 2026

Ai

ベットが良く駅も近くて便利でした、お風呂は男性限定で楽しみにしてたのですが残念でしたけど、総合的に良いと思いますまた利用したいです。

Partner

8/10

Excellent

15 Feb 2026

Yoshiaki

大浴場の露天風呂が良かったです

8/10

Excellent

02 Jan 2026

?

お風呂がとても良くて快適で、快適だと思った

Leisure Friends

8/10

Excellent

11 Dec 2025

Takuya

スタッフの対応が良かった。タオルの予備があればよかった。

Business_and_leisure Self

8/10

Excellent

22 Nov 2025

Ka Ho

房間較舊及空氣不太流通，房門用鑰匙沒有門卡，職員態度好，近車站方便，價錢符合質素

Leisure Self

8/10

Excellent

05 Nov 2025

Kanji

阪急南方駅にも近く新大阪までも歩いて行け、阪急十三までなら歩ける位置にあるホテルで2日間久しぶりの大阪を満喫出来ました。

Self

8/10

Excellent

21 Oct 2025

HIKANO

駅から近く便利です

Leisure

2/10

Poor

09 Oct 2025

Kyoji

阪神電車の走行騒音に対して防音処置が全く施されていない。騒音に悩まされて眠れなかった。
これはもはやホテルではない。

10/10

Exceptional

05 Oct 2025

Takeshi

交通の便利がよく、非常にリーズナブルで満足でした。

8/10

Excellent

17 Sep 2025

Hitomi

男性用の大浴場しかない点。
夜は男性、朝は女性など工夫はできるのではないでしょうか

Family_with_children

6/10

Pleasant

16 Sep 2025

Nana

おすすめできる点もあるが改善余地ありのホテル滞在

接客態度がとても丁寧で、部屋も清潔感があり快適に過ごせました。ただ、阪急京都線が近くを通っているため通過音が少し聞こえ、電車や車が通るたびに建物が揺れるのが少し気になりました。バスルームはやや劣化していて黄ばみが目立ち、改善されるとさらに良いと思います。また、部屋の鍵はひねりながら開け閉めするタイプで、荷物が多いと少し不便に感じました。

Business

6/10

Pleasant

12 Sep 2025

Hidetaka

万博開催されているため、大阪市内全般のホテル宿泊料金が高く感じる。

6/10

Pleasant

12 Sep 2025

???

利便性ね良い所で、アメニティも良かったです

Leisure Family