Name: Four Points Flex By Sheraton Shin Osaka
Address: 7 5 15 Nishinakajima Yodogawa Ku, Osaka, JP

8/10

Excellent

17 Jul 2026

Crystal

A great location! Close to the Osaka station, which made getting around very easy. We booked two rooms, which made our stay more comfortable as the rooms are small with no options to hang anything (there was four of us, two adults and two teens). It is clean and functional. A good choice for a budget friendly stay!

Family_with_children

10/10

Exceptional

13 Jul 2026

Phaknapatsphorn

Great location! Easy walk from Shin-Osaka station. Family mart and 7/11 just couple minutes walk. Staff are very helpful and happy to look after our luggage both before check in and after check out. Will return! Highly recommended :)

Partner

8/10

Excellent

24 Jun 2026

Martha

Location and value are great. Needs more attention in cleaning. Carpets stained. Room walls dirty. Smeared make up. Bathroom walls, sink dirty marks and fingerprints.

Partner

10/10

Exceptional

11 Jun 2026

Nicole

Can get humid, otherwise wonderful

Partner

10/10

Exceptional

12 May 2026

Karen Margaret

Great value

8/10

Excellent

06 May 2026

Liu

The best part of this hotel is it's only 3 minute walk to Sin-Osaka train station, perfect for taking Shinkansen bullet train.

Self

8/10

Excellent

04 May 2026

Maorong

The location is convenient. However, since the property is positioned at the corner at a major rail/highway intersection, it is a bit noisy when subway is in operation, from around 5am to 11pm.

Family

10/10

Exceptional

22 Apr 2026

Daniel

The staff were very friendly,and helpful.the location was perfect.

Partner

10/10

Exceptional

11 Apr 2026

Jefferson

The Four Points hotel was perfect! The staff were so kind and helpful. The location is good if you want to travel to Downtown Osaka, Kyoto and Uji. You also have the convenience of a 7-11 and Family Mart about a 2 minute walk from the hotel. And the train station is about a 5 minute walk. They also provide pajamas and lots of other toiletries that you may need, it was very convenient! Remember not to overpack!

Partner

10/10

Exceptional

05 Mar 2026

Samantha

Clean room, a little bit crowded but that is part of travelling in most Asian countries. Staff were very friendly. It was also very quiet even though it's next to Shin Osaka station.

Partner

8/10

Excellent

21 Dec 2025

Patricia Danielle

We appreciated the filtered water dispensers at every floor, really shows commitment to environmental sustainability. The hotel is also conveniently located to a transport hub.

Leisure Partner

8/10

Excellent

20 Dec 2025

John

Two washing machines for the entire hotel. Staff was polite, and there are some places to eat within a block or two. The walk to the train station want to bag- about five minutes away.

Partner

6/10

Pleasant

19 Dec 2025

Geoffrey

Very close to the station. Hotel had basic room and amenities. A few basic amenities which other Japanese hotels offer are missing.

Step up/down from the bathroom is about 10” which is huge. For seniors with knee or ankle weaknesses this is a huge drawback. Then there is an additional challenge during a mid-sleep trip to the bathroom.

Leisure Family

6/10

Pleasant

26 Nov 2025

Mehmet

Hotel was ok. Waited long for elevators

Business Self

4/10

Poor

26 Nov 2025

Yuki

The bathroom design was not ideal (though I did appreciate the roundish bathtub). The toilet seat was unusually small—even for someone with a BMI of 19. The room did not include basic amenities such as a memo pad and pen. Despite not using the AC, the room was uncomfortably hot. Pajamas were not provided in the room; instead, guests must pick them up at the front desk. Overall, the facilities and amenities felt quite cheap considering the price and the Sheraton name.

Business

10/10

Exceptional

21 Nov 2025

Teresa

Clean room, friendly check in staff, breakfast restaurant

8/10

Excellent

19 Nov 2025

Bonnie

The staff member was very polite and the room was very clean,

Leisure Family

10/10

Exceptional

17 Nov 2025

Stella

The staff gave me everything I needed! So kind and warm!!!

Leisure Friends

8/10

Excellent

06 Nov 2025

Joida

First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.

Leisure Family

8/10

Excellent

27 Oct 2025

Julian

There was no toothbrush, etc as in other hotels

Leisure Self

10/10

Exceptional

26 Oct 2025

Sofya

Great location

Partner

2/10

Poor

26 Oct 2025

Timothy

The laundry room don’t have a dryer. After 3 rounds of spinning in the washing machine, my clothes are still wet. I need to bring my laundry up to my room to hang but could not dry in time. I had to pack all my wet clothing during check out. Such a bad experience without dryer.

Partner

10/10

Exceptional

25 Oct 2025

Maria Rosario Paz

I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.

Leisure Family

10/10

Exceptional

22 Oct 2025

Timothy

The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.

Leisure Self

4/10

Poor

18 Oct 2025

Ryan

The vent in the shower room was dirty and dripping brown liquid on me in the shower.

Business Self

10/10

Exceptional

15 Oct 2025

Patricia

Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off
Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.

Leisure Partner

8/10

Excellent

15 Oct 2025

Jenny

Good location, inadequate space even for Japan

Hotel is conveniently located close to a train station. Had room with double bed and it was extremely small. Nowhere to place suitcases for our 8 day stay except against a wall. Very limited space to put belongings. I thought our Tokyo hotel room was small but this was even smaller. Considering how much of a take away culture there is here, the garbage can provided was inadequate. Trying to be eco-friendly and not have them clean room everyday, but we just wanted someone to empty the trash bin. Bed was against the wall so if partner needed to get up in the middle of the night, had to climb over the other person. Restaurant located at street level next to hotel. Ok for a 2 -3 day stay but would choose another location for longer stays.

Partner

4/10

Poor

13 Oct 2025

Prasad

Very low profile, no iron, adaptor. Basic things missing. Very small room.

4/10

Poor

13 Oct 2025

Verified traveler

The only reason to stay here is for the close proximity to shin-osaka station. Literally no other reason. The hotel was dirty, some of the staff were rude, mostly at the restaurant, there were a few waitresses who were kind, others not so much and they gave the impression like they were babysitting you. Front desk was nice. Housekeeping was terrible overall. They could not understand english, spanish, or japanese. They kept not cleaning up my trash, i had to ask a front desk assistant to come and pick it up, which i was embarrassed to have to ask. The hotel is in serious need of renovation, and potentially change in management.

Leisure Self

10/10

Exceptional

12 Oct 2025

Simon

Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.

Leisure Family

8/10

Excellent

10 Oct 2025

Jen

Small room but has everything. Location is great and very quiet at night.

Leisure Partner

10/10

Exceptional

06 Oct 2025

kev

Friendly staff clean room and convenient for train station

Self

10/10

Exceptional

03 Oct 2025

Haymanot

Close to family Mart and 7 eleven, shin Osaka train station is steps away ( M Line specifically)

Friends_and_family Family

2/10

Poor

29 Sep 2025

Ximena

The arra is close to station but dark a lot the stairs with luggage,not drinking water in room,carpet and walls dirty,halls for rooms no air conditioning smell bab,the restaurant for breakfast is a bad cafeteria in first floor under the ugly bridge in conclusion I think is a 2 star hotel

10/10

Exceptional

29 Sep 2025

Sze Luan

Good location. Near subway station. Easy to move around. Just that at night have train noise.

Leisure Friends

6/10

Pleasant

27 Sep 2025

Ebunoluwa

This place was okay, but not worth the price they charged at all

Leisure Self

4/10

Poor

25 Sep 2025

Omair

Very small rooms. It makes you claustrophobic. There are NO closet or storing space inside the rooms. You are left with tiny space besides the bed. Room carpet was full of hair from previous guests. If ur pillow fell on the carpet and you picked it up it had tremendous number of different hair attached to it. The bathroom are extremely tiny. The staff is very very nice and they try to help you as much as they can.

6/10

Pleasant

30 Aug 2025

Betty

Average Experience for Two

It was an average experience at this hotel. The perk is that it’s close to Shin Osaka. It’s much smaller than our first hotel in Ginza. It was hard to maneuver with our luggages. The AC was really loud overnight and we can hear other people in other rooms. Our toilet/bidet also stopped working after the first night. We just couldn’t bother with asking for help. Service was good. There’s a coin laundry which was convenient, although the drying only option doesn’t fully dry our clothes so we had to hang a bunch of items strategically in our small hotel room with the 4 hangers we got. Overall, it was an average experience.

Partner

10/10

Exceptional

27 Aug 2025

jay

Very beautiful place

Leisure Self

10/10

Exceptional

05 Aug 2025

Natalie

Super convenient for a one night layover in Osaka. 3 minute walking to Osaka Metro and 10 minutes to Shinkansen (with luggage).

Room was clean and comfortable. There was a large step up to the bathroom which might be difficult for someone with mobility issues. Bathroom was nice sized, beds were comfy. They stored our luggage for several hours after check out so we could explore a bit.

Breakfast was additional fee (I think?) But it was good and very convenient (though there is a family mart right around the corner).

Overall good price and great for a short stay!

Leisure Family

10/10

Exceptional

02 Aug 2025

Eugene

Great location, very convenient.

Leisure Self

8/10

Excellent

28 Jul 2025

YUEN YEE

Good

The room is standard size in Japan, though the bathtub is a bit small. You can open a 28-inch suitcase in your room and still have room to move around. Yet when I first entered the toilet, it is a bit smelly, so I clean a bit on my own.

You can get different disposable amenities at the front desk, which is located on the 2nd floor. The sensor in the elevator can automatically detect the floor you are in, which is good.

The washing facility is wash+dry model, and you need to enter a password for the programme to start. For you, it is a protection. For other guests, you may need to ask the help of the staff so that you can use the washing machine once the programme ends. A coin laundry is located opposite the APA hotel, which is within 5 minutes distance.

Lastly, if you are using large suitcase, you need to take down a set of stairs. As the nearest Osaka Metro station Exit 7 does not have an escalator moving downwards.

Self

10/10

Exceptional

09 Jul 2025

Kyoko

Good Access from Metro

Very close to Exit7 of Metro, although it's a bit confusing to go from JR

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Mihoko

Super quick check in with actual person, not with a check in machine.

Leisure Family

8/10

Excellent

04 Jul 2025

Makoto

Close to Shin-Osaka station
Location is good.

Business Self

8/10

Excellent

30 Jun 2025

David

Conveniently located next to the Shin-Osaka station.

Leisure Family

6/10

Pleasant

20 Jun 2025

Ching Wai

Room was too humid

Business_and_leisure Self

10/10

Exceptional

16 Jun 2025

ERIC

Enjoyed stayed here with family. Very convenient perfect place for on the go travel

10/10

Exceptional

31 May 2025

Cesar

Excellent location for easy access to Shinkansen and one of the major metro lines in Osaka. Hotel is perfect for someone who will be out and about most of the day. Bathroom is super clean.

Leisure Family

10/10

Exceptional

25 May 2025

Keith

Everything was high quality, the staff helpful, close to public transport and great value for money

8/10

Excellent

20 May 2025

GARY

Terrific hotel in great location bit room a bit small.

Leisure Friends

6/10

Pleasant

02 May 2025

Joan

The hotel counter check in staff was efficient and polite. The hotel is clean but anyone taller than 1.6m should reconsider because it is very compact.

Leisure Family

8/10

Excellent

04 Apr 2025

Margot

Breakfast was not what I expected. The bread was old and everything like glasses, cups and little dishes were plastic. I like ceramic plates and cups however none available. Could hear the train at night, which I had not expected.

Leisure Self

10/10

Exceptional

28 Mar 2025

Mims

convenient location close to the train station.

Leisure Self

8/10

Excellent

26 Mar 2025

Suk Yee

Too noisy- the train track is right by the hotel. Window was rattling ever time a train passes by.

8/10

Excellent

24 Mar 2025

Suk Yee

The hotel is located right by the railway, noisy when train passes by.

Leisure Family

10/10

Exceptional

24 Mar 2025

Helen

We really enjoyed our japanese breakfast every day. Mackerel, auto self dispense rice machine, food was tasty. Potato salad on cabbage. Green tea. Coffee. Clear broth. The facility was roomy compared to APA (claustrophobic). Faucet easy to use. Slight train sound. Convenient to subway if you don't mind going down a steep stairway. Next to shin osaka station. A bit hard to find at first. New towels every other day.

Leisure Family

8/10

Excellent

22 Mar 2025

noreen

Very convenient location

Super convenient hotel- a two minute walk from the train station. Very clean and comfortable- laundry available. Only downside is you will hear rumble of the trains.

Self

8/10

Excellent

24 Feb 2025

Udani

No more information

8/10

Excellent

28 Jan 2025

Mitchell

Located very close to the train station and in a quiet and tucked away area

Leisure Self

8/10

Excellent

05 Jan 2025

Yee Jia

Convenient and good value for money!

The best part about this hotel is its location - Shin Osaka Subway/ City Metro Station is right opposite, with a Family Mart within a minute's walk, and JR Shin Osaka Station is about five minutes' walk away. The rooms are small, but they're clean and sufficient if you're looking only for a clean and comfortable place to rest after a day of exploring the city.

Partner

10/10

Exceptional

31 Jul 2024

Maheswary

It was overall a great experience, cleaned the room every single day and had access to the subway and convenience store within mins of the hotel

10/10

Exceptional

23 Jul 2024

HAKAN

Very best

10/10

Exceptional

18 Jun 2024

Jared

Great stay in convenient location

The hotel is conveniently located next to a train station.

It was perfect for a short stay, although the rooms are a little small by western standards.

Self

10/10

Exceptional

16 Jun 2024

Hengning

A better way to get there is by the central exit.

10/10

Exceptional

06 Apr 2024

Berry

The staff was great, located near the station, and post office. Very easy to get around and a great home base for western Japan.

For help for those have not been in the area, from Shinkansen, follow the sign to Midosuji lines. you would be using exit 6 to get closest to the hotel

Leisure Self

10/10

Exceptional

09 Jan 2024

Suhaib

Right by the train exit and was very spacious compared to other two twin bed rooms I rented.

Leisure Friends

8/10

Excellent

05 Jan 2024

SCOT

A business hotel, convenient to the shin osaka station. Would stay again.

Leisure Family

8/10

Excellent

27 Dec 2023

Meng

Friendly staff and great facilities. Cleanliness was okay - we found hair on the bed but other than that it was good.

Leisure Partner

8/10

Excellent

07 Jun 2023

Ashikin

Had a hard time looking for it when I reached Shin Osaka. After the figuring it out, it is actually very near if you know which exit to go to. Good facilities & services for solo traveller.

Leisure Self

10/10

Exceptional

20 May 2023

HUE PING

Quite , convenient . Few steps away from Lawson convenience store . About 10min walk to Shin Osaka station .

Business_and_leisure Self

10/10

Exceptional

20 May 2023

Ayaka

Good access, simple and just right services

Business Self

8/10

Excellent

14 May 2023

Robert

Excellent location near shin-Osaka station and great staff. But the room is very small and a full size bed for 2 can barely fit in the room with no space left for luggages, etc.

Leisure Family

8/10

Excellent

11 May 2023

Robert

Very convenient location

Leisure Family

10/10

Exceptional

16 Apr 2023

Vanessa Anne

The hotel was in an excellent location, within walking distance to Shin-Osaka train station, and the metro station was even closer. There is a Family Mart convenience store just around the corner, as well as a restaurant at the corner of the building. The hotel was in a safe area, and I did not feel unsafe at all walking from the train/metro station to the hotel at night. I love that there is a water station on each floor. The room was very clean and had everything I needed. There is also a laundry room (2 machines, each machine is a combo washer dryer), but the dryer part of it wasn't as great as a standalone dryer machine would have been. The staff was also very friendly and helpful. I would stay here again.

Leisure Self

8/10

Excellent

12 Mar 2023

YO

Not bad

Business Self

8/10

Excellent

27 Feb 2023

YeenKee

Good Location for short stay

Simple stay and go type of hotel for short stay. Good location, near to Shinkansen station.
Room is small.

Self

10/10

Exceptional

24 Nov 2021

Toshihiro

The hotel is located close to Shin Osaka station. It is very convenient to access there. There are various shops and restaurants around 5 mins walk area.

Business Self

8/10

Excellent

04 Mar 2020

Chee Kong

new hotel, everything is new. good space in room. (twin double beds) , excellent place and location. Except every time you head out, elevator always stop at 2nd floor first.

Friends_and_family Family

8/10

Excellent

15 Dec 2019

Ze Wei

Comfortable stay

Room is clean with good WiFi. Near shinkansen and metro station. Right beside track but is not noisy. In a quiet part of city. The hotel is not the easiest to get to at first, but once you get it, it's easy. The restaurant at the bottom floor is good. Receptionist not the most friendly

Self

8/10

Excellent

02 Dec 2019

Verified traveler

Good hotel and really close to train stations both subway and JR.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2019

Pachcha

Recommend!

Great location. 3-5mins walk to JR Shin-Osaka station,1min walk to subway(shin-osaka station). Friendly and helpful staffs. 2conveneint stores nearby. Only one issue I don’t like is bed size was quite small for 2person.

Partner

10/10

Exceptional

23 Oct 2019

Kai Tai

Close to Shin-Osaka station

Family

8/10

Excellent

19 Oct 2019

Candy

Good value for money

A nice little hotel next to the station, need to walk over a bit from the station, a challenge if you carry large luggages. Otherwise, it’s clean, newly renovated and with a convenience store right next to it.

Partner

8/10

Excellent

07 Oct 2019

Ray

1 week Osaka visit, hotel used as a base for trave

This hotels location is second to none! Super convenient. From Shin-Osaka Station use the central exit about 7 minute walk, from the Subway Midosuji Line exit #7 2 minute walk. Just down the street, 3 blocks away many eateries, supermarket etc... Within minutes from the hotel Family Mart and 711. The rooms by American standards is a bit tight. Let's say it's kind of like a cruiseship room size. This hotel is a great value, if you want a bigger room then go to a 5 star hotel and pay $500.00 upward per night. We opted for breakfast included. While the food was great, they only offer 2 options for breakfast. We stayed for a week, next time we won't get the breakfast. Back to the room, good quality bathroom products. The wash cloth was too small so we bought one from 711, no problem. The bathtub is deep, was nice to soak after a long day if touring. The hotel has all in one washer and dryer, 500 yen 2 hours to wash and dry. No need laundry soap it's included. Hotel gives you two bottles of water everyday, nice touch. The only thing missing, no in room safe. Hotel has a high tech toilet too, vending machines, etc..Overall, we have no complaints and reccomend this property, it is so convenient.

Partner

8/10

Excellent

05 Sep 2019

Verified traveler

Good stay for the price paid.

Pretty close to shin Osaka station. Too awhile to locate the hotel though.

Room is small but clean.

Has a Convenient store and tako outlet near hotel

Partner

8/10

Excellent

10 Mar 2019

Verified traveler

The hotel is excelent.
Only the location of the hotel is quite hard to search.
You need to get out from Central Gate (正面口),and take right.
The hotel need to put map in expedia

Leisure Family_with_children

6/10

Pleasant

10 Jan 2019

Verified traveler

Near to jr station.

10/10

Exceptional

07 Jan 2019

Verified traveler

Unizo Inn at Shin-Osaka, convenient near station

My one day stay at the Unizo Inn at Shin-Osaka was very enjoyable. Location was very convenient and easy to find from Shin-Osaka Station. Probably less than a 5 minute walk from the station. Right next to a Lawsons convenience store. Check-in was very fast and easy. Lobby/reception is on the second floor. Can take elevator directly from first floor to your hotel room floor using room keycard. The hotel was very new and the room was clean and comfortable with a view overlooking Shin-Osaka Station. Bathroom was clean, comfortable, shower/bath seemed a little larger than standard Japan business hotel size. Room was very quiet and was able to sleep well. Would likely stay again because of the convenience and value.

10/10

Exceptional

19 Dec 2018

Verified traveler

Clean rooms and great location (under 5 min from Shin-Osaka station, once you get your bearings). Very quiet even though it's next to the highway. Convenience stores are right nearby so it's very helpful. No complaints.

Friends_and_family Family

4/10

Poor

10 Nov 2018

Verified traveler

Just what I needed.

This is a nice business hotel for a short stay. The room temperature is adjustable - not always possible in many Japanese hotels. The price was competitive and breakfast was simple but delicious. Handy location next to Shin-Osaka statio. I have stayed at this hotel in other locations as well.

8/10

Excellent

27 Oct 2018

Edna

Great stay in Shin Osaka

Excellent hotel. Very new. Close to Shin Osaka station. Overall good value.

Friends

6/10

Pleasant

22 Oct 2018

Chris

Great location, nice staffs, but blanket and sheet not clean.

8/10

Excellent

24 Aug 2018

LIU

Nice & Pleasant Hotel.

The hotel room was clean & new. Restaurant next to hotel. Staff very helpful and polite.
Hotel is closed to SIN OSAKA railway station, within walking distant. Convenient to travel around including shopping. Plenty of food outlets in the railway station.

Partner

10/10

Exceptional

11 Aug 2018

Verified traveler

Enjoyed my stay

Looks new and clean.
The breakfast was for additional charge.
The room was comfortable and clean expect unpleasant smell in the bathroom (although everything looked clean there)

8/10

Excellent

27 Jul 2018

Yong

Unizo in Shin-Osaka

Overall the hotel is great. The location was OK but not as good as other Unizo inn in Kyoto and Tokyo.
It took me a while to find it. Although the room faced the trains, the noise is not noticeable.
The room is clean and the same layout as all other Unizo inn.

8/10

Excellent

03 May 2018

Verified traveler

Great location

LOCATION:
Location is great! Very close to Shin-Osaka Station, but getting around large stations in Japan could be very challenging...If you arrive by JR Shinkansen, you'll be on the 3rd floor of the station, so make sure to get down to the 1st floor, and use the Central Exit (there's another Central Exit located on the 2nd floor, DO NOT use that one!). Once you get out of the station from the Central Exit on 1st floor, you can actually see the hotel building over the railway tracks on your right side. From the exit, you can walk to the hotel within 5 minutes (Google map provided correct walking route from the station to the hotel).
Subway Mitosuji Line also stops at Shin-Osaka Station. If you get there by subway, make sure to exit from South Exit. Then, the hotel is literally in one-minute walk. Once you get out of the South Exit, you'll see a Family Mart on the right, and that's the correct direction to head off.

FACILITY & AMENITIES:
Facility is brand new, as shown in the uploaded pictures. The room size is average for Japanese business hotels. Hotel entrance is not obvious though... right around the corner of a restaurant (the restaurant is actually part of this hotel), a very small entrance leading to a small elevator hall. The lobby is located on the 2nd floor which you'll need to take an elevator to get to. Staffs are polite and nice as you'd expect in most Japanese hotels.

Overall, I'd recommend this hotel, can't beat the location.

8/10

Excellent

20 Jul 2026

Noriko

ベットも広く感じ気持ちよく宿泊できました

Self

8/10

Excellent

15 Jul 2026

Toshiharu

新大阪駅から近く出張で利用するには非常に良いと思います。

Business