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Comfort Hotel Shin Osaka

Osaka · Japan

Nishinakajima, 5 3 7View location

9.0/10Excellent454 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Shin Osaka

Stop at Comfort Hotel Shin-Osaka to discover the wonders of Osaka. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Comfort Hotel Shin-Osaka. Each guestroom is elegantly furnished and equipped with handy amenities.

The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Osaka has to offer are three great reasons you should stay at Comfort Hotel Shin-Osaka.

Read more about this hotelShow less

With a stay at Comfort Hotel Shin-Osaka in Osaka (Yodogawa), you'll be within a 5-minute drive of Grand Front Osaka Mall and Osaka Station City. This hotel is 4.4 mi (7.1 km) from Dotonbori and 5.3 mi (8.6 km) from Kyocera Dome Osaka.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, express check-in, and express check-out.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: JPY 1100.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Umeda Arts Theater 2.8 km / 1.8 mi
Tenjimbashi-Suji Shopping Street 3 km / 1.9 mi
Osaka Museum of Housing and Living 3 km / 1.9 mi
Grand Front Osaka Mall 3.1 km / 1.9 mi
HEP Five Shopping Mall 3.3 km / 2.1 mi
Hankyu Sanbangai 3.4 km / 2.1 mi
Kids Plaza Osaka 3.7 km / 2.3 mi
LUCUA Osaka 3.7 km / 2.3 mi
Kuchu Teien Observatory 3.9 km / 2.4 mi
Umeda Sky Building 3.9 km / 2.4 mi
Hanshin Department Store 3.9 km / 2.4 mi
Herbis Plaza 4 km / 2.5 mi
Pokemon Centre Osaka 4.2 km / 2.6 mi
Sankei Hall Breeze 4.3 km / 2.7 mi
Hankyu Umeda Main Store 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
Show 11 more facilities & services
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 23 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Comfort Hotel Shin Osaka

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • TV
    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Comfort Hotel Shin Osaka

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Mini fridge
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 17 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    Comfort Hotel Shin Osaka

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • TV
    • Mini fridge
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Comfort Hotel Shin Osaka

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Shin Osaka

9.0
Excellent
454 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
8.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Paras
Great place to stay, awesome staff and very close to shin osaka
10/10
Exceptional
25 May 2026
Amy
Budget hotel with just a few minutes walk from the Shin-Osaka station. The check in and check out was quick and easy. The room was very clean and spacious. Many amenities available. The staff were very friendly and helpful. There was complimentary breakfast every morning. Love this hotel!
Family
10/10
Exceptional
16 May 2026
Kyle Alan
Friendly staff at the reception. The room we were in was a bit noisy with the train running but the room itself was clean and comfortable! Location was also very convenient.
10/10
Exceptional
14 May 2026
Timothy
Breakfast was very good. Staff were excellent as well as cleanliness!
Partner
10/10
Exceptional
20 Apr 2026
Arnold
The location was perfect for our group. Close to the train station and subway. Breakfast was excellent! Especially the smoothies! Rooms were small, but clean and functional. Loved our stay here!
Friends
10/10
Exceptional
20 Apr 2026
matthew
Room was great!
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Mansi
Polite staff and clean rooms
Partner
10/10
Exceptional
10 Apr 2026
Joselito
Good breakfast selection
10/10
Exceptional
08 Apr 2026
Jovita
Clean room, excellent breakfast, excellent staff and spacious room for 2 of us.
10/10
Exceptional
31 Mar 2026
Donnalee
The room is clean, lobby is clean. Metro two blocks away, and a nice food store. Wood stay here again. Single woman.
10/10
Exceptional
22 Mar 2026
Weiwei
Not too much business around, but can find some good restaurants
Self
10/10
Exceptional
18 Mar 2026
Hee Sung
Clean hotel near the Shin Osaka station. It’s convenient if you want a place near the Shinkansen
Self
8/10
Excellent
17 Mar 2026
Choon Kiong
Hotel is a short walk of about 7 mins from Shin Osaka station, convenient to travel using the Shinkansen. Hotel provides complimentary breakfast.
Partner
10/10
Exceptional
16 Mar 2026
Crystal
Great location. Property was clean. Breakfast was excellent. Staff made things as easy as possible.
Partner
10/10
Exceptional
04 Mar 2026
Lou
This hotel is just 5 minutes walk from Osaka Shin train station - very convenient. The staff is helpful and informative. The breakfast is adequate. The shower is hot. The room is a shoebox, but you don’t come to Osaka to hang out in a hotel, do you?
10/10
Exceptional
19 Feb 2026
Elspeth
Great staff and a clean room! The location was also a bonus
10/10
Exceptional
08 Feb 2026
Debra
The staff is extremely helpful, kind, and we played a game in the lobby. The breakfast was also very delicious. I would definitely go back there.
8/10
Excellent
07 Feb 2026
Nelson
Clean and free breakfast
10/10
Exceptional
26 Jan 2026
Yuko
Bathroom is awesome! Typical japanese bathroom in business hotel is very economical, but here is more spacious and very very clean.
Leisure Partner
8/10
Excellent
09 Jan 2026
Li
The room is great.
Size is good, bathroom is spacious enough. Continental breakfast is a huge bonus.
It is steps away to the Shin-Osaka station, which offers JR, bullet train, metro, shuttles to airport, ...
The only small thing is, a local track is next to the hotel. If you are a light sleeper, you can hear it from time to time. Otherwise, all is great.
Leisure Family
10/10
Exceptional
22 Dec 2025
Jose Gilberto
Very clean & toilet seat is heated but the bidet wasn’t working.
6/10
Pleasant
09 Dec 2025
Patrick
Room was more spacious than a normal Japan hotel, as well as the bathroom. The front desk is automated, but staff are available if you run into trouble or need a little help. A breakfast was provided, but I didn't get up to use it. The staff was very helpful. A robe was provided and razor, toothbrush., room slippers. The TVican be translated in to english
10/10
Exceptional
08 Dec 2025
Ethan
Quiet neighborhood except trains right next too hotel. We walked to nearest subway after Shin-Osaka because easier to navigate.
Partner
10/10
Exceptional
05 Dec 2025
Kristian
Check in and check out was quick and easy. The room was clean and neat, but not spotless. The bed an pillows were very comfortable. And the buffet breakfast was great.

Thank you!
Business_and_leisure Self
10/10
Exceptional
03 Dec 2025
Karmila
Clean room, good breakfast buffet options, and close to transit stations. It’s a good home base for exploring Osaka, as well as taking day trips to Kyoto or other areas. Staff were very friendly and happy to assist.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Christine
We had a 2-twin bed room, which was clean and spacious. The cost of the room was inexpensive compared to the Tokyo hotels we stayed at. The staff were friendly. Various amenities were provided (toothbrush and toothpaste, sleepwear, toiletries, slippers). We did receive early check in also, however, it did cost extra (1500 yen per hour).
Leisure Partner
6/10
Pleasant
20 Nov 2025
Miri
Very small lobby.
Partner
10/10
Exceptional
12 Nov 2025
Rae-Anne
Great value for money, and super close to transit. The staff are friendly and helpful, and the rooms are simple but always very clean and quiet. The free breakfast is a nice option as well.
Leisure Friends
10/10
Exceptional
05 Nov 2025
Stephen
Staff was super helpful and friendly. Complimentary breakfast was good. Room was clean and spacious. Great overall stay.
Leisure Partner
10/10
Exceptional
27 Oct 2025
ilena
The room was more spacious than we expected, it was very comfortable. The breakfast was good and they had a lot of options. And the location close to the Shin Osaka station was perfect for getting around.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Prabhagaran
.
Leisure Family
10/10
Exceptional
11 Oct 2025
James
Very friendly and helpful staff. We based here and made day trips by train to Nara and Kyoto before visiting local Osaka areas (castle, Dotonbori). Easy access to Shinkansen and local trains at Shin-Osaka. Many konbini. Shin-Osaka station also has a large mall attached with many restaurants and shops within easy walking distance. The in-hotel breakfast buffet was excellent with western options and a good coffee machine. Nightly tea and lemon-water is a nice touch after a long day. The room as comfortable, well supplied, laundry service was good, but dryer cycle required multiple attempts.
Leisure Family
6/10
Pleasant
26 Sep 2025
Baron
Looks it’s in back alley
Business_and_leisure Family
10/10
Exceptional
20 Sep 2025
Jay

Best and most l convenient to Shin-Osaka station

Great, quick, automated, friendly staff, simple good breakfast (I like croissants)

Extremely convenient to Shin-Osaka station
Partner
10/10
Exceptional
17 Sep 2025
Golam
Light is on only with room key. It is terrible room gets hotter when you come back to room and at night if you have to wto bathroom in the dark as you took the room card for sleep.
Leisure
10/10
Exceptional
28 Jul 2025
Helen

Friendly hotel close to Shin-Osaka station

We stayed here twice during our trip to Japan as it was such a convenient location to stop over. Its proximity to the railway station makes train noise inevitable but it's also a breeze to get to the station either to move around Osaka or to travel further afield.

The hotel staff were great. They arranged for some of our luggage to be sent on to Tokyo whilst we travelled in other parts of the country and stored some at the hotel for us. This service made travelling around really easy with just a couple of small back packs and our bags were waiting at our Tokyo hotel when we got there.

Breakfast at the hotel was a mixture of asian staples and western fruit, yogurt and pastries. Perfectly adequate for our needs.
Partner
10/10
Exceptional
16 Jul 2025
Agata
Very nice, clean hotel. Super friendly staffs. Located close to Metro station. Complimentary breakfast was excellent.
Leisure Family
10/10
Exceptional
06 Jul 2025
Richard

C

Close to Shin-Osaka station. Close to a convenience store and a coffee shop. Room was clean and roomy. Staff was helpful when I had to send a package to my relatives.
Self
8/10
Excellent
04 May 2025
jason
Good
Leisure Family
6/10
Pleasant
28 Apr 2025
Abdul
Rail way right behind and two many train passes by
Leisure Family
8/10
Excellent
19 Apr 2025
Rachel
Comfortable & reliable hotel close to the station. A little more spacious compared to other hotels close to train stations. Staff was friendly and helpful.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Sharlene
Comfort Hotel near Shin Osaka station. Clean. Average rooms and amenities.
Leisure Family
10/10
Exceptional
14 Apr 2025
Shigeyuki
Clean room and generous free breakfast. Nearest convenience store is about 5 min walk. Not so many dining options around the hotel, but Shin Osaka station is just about 10 minutes walk, so it was not an issue.
Business Self
10/10
Exceptional
03 Apr 2025
Evan
it was great
Leisure Partner
10/10
Exceptional
31 Mar 2025
Claudia
The Comfort Hotel was a wonderful stay. It was clean with an excellent location (Shinkansen) and an amazing staff. They also helped us with our luggage transfer and were absolutely fantastic! I will definitely stay again in this location.
Leisure Family
8/10
Excellent
09 Mar 2025
Bernardita
Conveniently priced, just a few minutes from Shin Osaka station. Easy to access public transportation
Leisure Family
6/10
Pleasant
27 Feb 2025
Sang K
Just ok, not as good as other reviews were told.
Leisure Family
8/10
Excellent
04 Feb 2025
trina
Great location ....5 minute walk from the train station.... and included breakfast !
Leisure Partner
8/10
Excellent
27 Jan 2025
Ting
Room was spacious for Japanese standards. Clean. Really easy walking distance to Shin Osaka. Staff was pleasant and spoke great English
Leisure Partner
8/10
Excellent
09 Jan 2025
Dora
It’s a good thing that breakfast is included otherwise it’s 711 and that’s it. Or walk back to the train station and find something there. The breakfast is funny- spaghetti and sweet meatballs is not what I’d call breakfast. Sticking to the daily rice, scrambled eggs, salad and daily soups is best. Limited salty meats- no ham or bacon- cocktail wieners out of a can is all there is. Mini croissants, rolls and yogurt and canned fruit are available for more European palates. You can’t find fresh fruit anywhere around. Unlimited access to coffee tea 24/7 is great. Rooms are clean but of course toilets could be cleaner- lots of dust accumulating in the toilet seat lid hinge and around the base of the toilet floor.
Leisure Family
10/10
Exceptional
17 Dec 2024
Joel
Daily breakfast included and was very good with a wide variety. Room was clean and spacious for a Japanese hotel. Convenient location to Shin Osaka Station.
Leisure Family
10/10
Exceptional
15 Dec 2024
Baomei
Very good
Leisure Partner
10/10
Exceptional
09 Dec 2024
Kok Heng
Very value for money. Room is big for its price. Good breakfast. Clean room. There is a short-distance walk (about 6-8 minutes) from Shin Osaka Station but managed to locate it easily with the instruction from hotel. Enjoyed the stay.
10/10
Exceptional
28 Nov 2024
Reggie
Staff was pleasant and professional. The room we stayed in was clean and very tidy. My kids mentioned how much they enjoyed the hotel.
Leisure Family_with_children
8/10
Excellent
10 Nov 2024
roberto
Nice hotel near train station, very convinient. Breakfast is included but very basic
Leisure Friends
10/10
Exceptional
06 Nov 2024
Thanh
Good hotel for the price
Leisure Family_with_children
6/10
Pleasant
04 Nov 2024
Douglass
Location is fairly close (10 min walk), but don’t trust Google maps to give you good directions to get there from Shin-Osaka Station. Take the South Gate to get to the correct side. Do not exit the East Gate, which will take you on the opposite side of the railroad tracks.
Leisure Partner
10/10
Exceptional
25 Oct 2024
Monica
Not very luxurious, but totally adequate for our needs. Not enough pillows, but front desk provides more upon request. The breakfast buffet was pretty good. Hotel is very near Shin-Osaka station which is very convenient. Our room was on the back side of the building, hence above the train tracks. We didn't mind the train noise at all, and kind of missed it after we left.
Leisure Partner
10/10
Exceptional
25 Oct 2024
Lysander
I love having breakfast buffet at the hotel...it's convenient and saves time. The food selection is generous.
Leisure Partner
8/10
Excellent
20 Oct 2024
Jessie
Excellent customer service.
Leisure Family
4/10
Poor
15 Oct 2024
Tan
My room was next to the railway track and I was unable to have a good sleep. And also when I ask for another half an hour extension to check out. Staff gave me a straight No. Not flexible enough.
10/10
Exceptional
30 Sep 2024
Niwesinee
Walkable to train station
Leisure Partner
8/10
Excellent
21 Sep 2024
Julito
Close to train station, stores and restaurants.
Leisure Partner
10/10
Exceptional
20 Sep 2024
Peng Woan
Nice hotel just 5 min walk to Shin Osaka Station. The 2 single bed room is spacious enough for 2 Adult 1 child. Single bed is bigger than a normal single bed. Bath tub is provided with hot/cold water. Breakfast is a healthier version Japanese style breakfast and we enjoyed the light food so much. Staffa is very friendly, we checked in after 10pm and there is still staffs there to assist. This is our first time Self Tour in Osaka and definitely will come back again with such great hospitality!
Leisure Family_with_children
10/10
Exceptional
21 Aug 2024
Masako
We always enjoy our stays at this hotel. Loved the room and the common area as usual. The staff members are friendly. The proximity to Shin-Osaka Station is great (JR, Subway, Shinkansen & Airport Bus). There are many restaurants around. Will come back again!
Leisure Family
8/10
Excellent
14 Jul 2024
Andrew
Property is close to the Shin Osaka station. Room is good size, staff are fantastic (as expected on any Japanese hotel). Did not see any convenience store nearby. Breakfast buffet have pretty good options. It's a good location if you want to go to towards Himeji, Hiroshima, Kyoto and Nara as it's fairly central. Room is a bit dated and nothing to do in the evening, hence the 4 star rating
Leisure Family
10/10
Exceptional
02 Jul 2024
Jemma
Great location once you figure out how to get out of Shin-Osaka station. Nice and simple room, great shower and amenities. Breakfast was good, staff were lovely.
Leisure Self
10/10
Exceptional
25 Jun 2024
Ivars
Close to shinkansen and in quiet area.
Leisure Family
10/10
Exceptional
19 Jun 2024
Bun
Very convenient
Leisure Family
10/10
Exceptional
18 Jun 2024
Roland
Very clean quiet rooms with a great morning breakfast. Staff were very helpful and polite. Would definitely stay there again.
Leisure Self
10/10
Exceptional
13 Jun 2024
Jesus
Great hotel a couple of blocks from the Shin Osaka station so it makes traveling around Osaka very easy.
Hotel is modern and very clean. Free breakfast is a nice bonus too.
Definitely stay here next time your in Osaka.
Leisure Family_with_children
8/10
Excellent
08 Jun 2024
DENIS
Everything tidy and service good. Decent basic breakfast. Not a pretty area, but it is convenient to Shin-Osaka station. Though beside the track, they have good windows to keep the sound out.
Leisure Partner
10/10
Exceptional
26 May 2024
CLAUDE
Près du train. Petit déjeuner complet inclus. Staff A-1
Leisure Family
10/10
Exceptional
27 Apr 2024
Sherone
Loved everything! Cleanliness, very friendly staff, good breakfast, close to train station, cute decor.
Leisure Family_with_children
8/10
Excellent
25 Apr 2024
Christopher
の
10/10
Exceptional
14 Apr 2024
Joshua
Very comfortable and convenient. The room was larger than most Japanese hotels (though still small by US standards). The room included a comfortable desk where I could work on my laptop. Staff were very friendly and helpful throughout the entire stay. Breakfast offerings were a bit limited, but were of good quality. My only real complaint is that the wifi was a bit slow (enough that 720p streaming video stuttered)
Leisure Self
10/10
Exceptional
14 Apr 2024
Audrey Marie
The hotel was close to the train station, room was very comfortable, except bed was very low,but I guess it is customized. The breakfast was superb 👌 It the best breakfast I ever have. The food was very freshly prepared, not dried stuff like other hotels in the States. I overall enjoyed my stay,staff was helpful even though they did speak English.
Leisure Family
10/10
Exceptional
10 Apr 2024
Harry
Clean, comfortable room. Nice and helpful staff. Good breakfast spread.
Leisure Family
10/10
Exceptional
03 Apr 2024
Archana
Close to JR and subway line
Leisure Family
6/10
Pleasant
17 Mar 2024
Sade'
I liked the complimentary breakfast. I also liked how close it was to the train station. I didn't like how uncomfortable the beds were and the pillows were very flat, they only provided two pillows initially & we had to ask for two more because we were so uncomfortable. I am also not quite sure how the hotel industry works in a foreign country but I found it interesting and a little uncomfortable how the maid services came into our hotel room without us asking for our linens to be turned or folded .So just a heads up be sure to put the do not disturb sign on the door while you're away because they will come in and fold your laundry you have everywhere and fix your bed. It was a kind gesture I just don't feel comfortable with my personal clothes being touched .
Leisure Partner
10/10
Exceptional
16 Mar 2024
Clarissa
The staff were really friendly and always greeted you with a smile. Easy walking distance to Shin Osaka station. The room was considerably more spacious compared to other hotels. There was a delicious yakitori restaurant only a short walk away.
Leisure Partner
8/10
Excellent
13 Mar 2024
gurvinder
Clean
10/10
Exceptional
15 Jan 2024
Noriko
The room and bathroom were very clean, and the breakfast buffet was wonderful! I’m not sensitive to background noisiness so the trains passing by was not an issue at all for me, but if someone needed absolute quiet it might be a slight issue in the early hours. The staff were helpful and communicative. I would definitely stay again.
Leisure Self
8/10
Excellent
06 Jan 2024
Verified traveler

Osaka 4 Nighter

Close to Osaka Station for transfers and Shinkansen. Local trains close by. Friendly check-in staff. Pillows were not great, but asked the front desk and they supplied better pillows to us. Checked in a few hours early for a small fee which we didn’t mind paying. Breakfast was just okay so we ate elsewhere. Lots of food options nearby and 7-11 is a few minutes away for shockingly great prepared food options. Trains run behind the hotel so can be noisy, but I grew up next to train tracks so it actually helped me sleep.
Partner
10/10
Exceptional
04 Jan 2024
Mary Grace
They offer pajamas!
Leisure Family
10/10
Exceptional
30 Dec 2023
bonny
The entire staff was cordial and exceptionally hospitable. Rin, in particular, stood out for his helpful and professional demeanor. He assisted us during both check-in and check-out, and when not engaged with guests, he could be found at the front counter warmly greeting visitors.

We appreciated having access to the breakfast room for our dinners, and the availability of tea and coffee throughout the day added to our enjoyment. Despite the potentially dim path to the hotel, we felt secure throughout our stay. Without hesitation, I would choose to stay at this hotel again.
Leisure Family
10/10
Exceptional
29 Dec 2023
Steven
Easy to walk to from Shin Osaka station. Close to two subway stations. Great service at check-in. No complaints.
Leisure Partner
10/10
Exceptional
29 Dec 2023
Gultida
Great breakfast
Leisure Family
10/10
Exceptional
24 Dec 2023
Alyce
Very close to the shin-osaka station. Staff was friendly and helpful. Breakfast was wonderful. Would absolutely stay there again.
Leisure Family
10/10
Exceptional
27 Nov 2023
Sachiko
great place to go to the stations. The room is spacious than other same level of hotels I stayed. The breakfast had not many options.
Business_and_leisure Family_with_children
10/10
Exceptional
23 Nov 2023
PETER
When you stay in a budget hotel you have to be realistic about what you get for what you pay. I have stayed at numerous cheap business hotels around Japan (especially APA) and I would choose the Comfort again. This particular property is very new at time of my stay, and every room is non-smoking with good wifi, small refrigerator and USB sockets. Even a USB charger cable. The bed was comfortable and reasonable floorspace (again more than APA). Breakfast was basic but did have sausage, egg and bakery for the Europeans, who seemed to make up a relatively large proportion of guests.
On the downside, one reason it is cheap is the location immediately beside ShinOsaka station railtracks. I had a regular economy room and in advance requested a room at the front side but it seems that only large rooms (twin and family size) are on that side. However they did put me up on the 13th floor so not so bad. The window opens so you can get fresh air but the trains are quiet only 1am to about 5:30 so assume you'll have to get up and close it in the morning.
Convenient short walk from the station, leave by central exit ground floor under the taxis.
Business Self
10/10
Exceptional
17 Oct 2023
Tsetan
Friendly staff, good complimentary breakfast, comfortable bed, clean room, close to Shin-Osaka station. Overall, it was great.
Leisure Partner
10/10
Exceptional
15 Oct 2023
Miki
The hotel was a short walk from Shin-Osaka station in a convenient location. The check in and check out process was very fast with their kiosk machines. The room was very spacious! The hotel also had refreshment beverages available in the afternoon hours. The breakfast buffet was very delicious wi th a lot of variety. The train tracks are close by the hotel, so I did hear a couple trains in the early morning hours but it did not bother or disrupt my sleep. I highly recommend staying at Comfort Hotel Shin Osaka! My husband said this hotel was his favorite out of all the hotels we stayed on our Japan trip. For the price we paid per night, this hotel had the best value. I would definitely stay there again the next time I visit Osaka and plan to book at other Comfort Hotel’s in the future.
Leisure Partner
6/10
Pleasant
27 Sep 2023
Jean-Pascal
The automated check-in was terrible. There was enough staff on place but you had to use the computer which we’re slow. But the staff was polite and helpful. The wifi didn’t work in the room i had to reset the router. The hotel is really close to shin-osaka station which was nice.
Leisure Partner
10/10
Exceptional
15 Sep 2023
Katherine
Great place close to JR start.
Leisure Family
8/10
Excellent
14 Sep 2023
YING MAN
too dusty under the bed..
leaking from air conditioner.
Leisure Family_with_children
10/10
Exceptional
09 Sep 2023
Ling Ling Adele
Very good location within few minutes walk from Shin-osaka station central exit. Hotel homepage had the correct access direction compare to Google. Read several reviews underpass and path is dark but it is not true. Use the 1st underpass (instead of 2nd) when you return late.

Hotel provides yummy free breakfast with fresh juice & coffee which you can eat in or takeaway. Coffee, lemon water and tea is also available after breakfast until midnight.

Shinosaka station is very good as I use bullet train, Jr and red subway line mostly on my trip.

For extended stay, you may request cleaning any day by placing a sign on your room door. I stayed 13 nights.

Very friendly and helpful staff who helped me through check in, late check out and kept my luggage prior and after. Thank you
Leisure Self
10/10
Exceptional
05 Sep 2023
Josiah
Free breakfast was good
Leisure Partner
8/10
Excellent
04 Sep 2023
SHAMINI
The shin osaka comfort hotel is pretty cool.
10/10
Exceptional
22 Aug 2023
Masako
I loved my stay at Comfort Hotel! I traveled with my family and during the stay enjoyed meeting with my old friends at the hotel's library cafe area. After staying multiple nights, I am sure that I made the right choice choosing this hotel. The hotel is not too fancy (reasonably priced!), but relatively new and very clean. The staff were friendly. The location is great, a 5-minute walk from Shin-Osaka station (Shinkansen, JR, Subway, and Airport Bus). The breakfast with hot food was amazing. If you walk a couple of blocks, there are a few convenience (two Daily stores and one 7-eleven) stores and restaurants. My family loved eating at Nakau (chain), so cheap and fast! Also, there's a good Italian Bar Restaurants. Shin-Osaka restaurants are not as crowded as those in Umeda (Osaka).

Only negative is the dryers. It takes forever to dry clothes.

But anyway, overall, this is a great hotel. I will return!
Leisure Family_with_children

Location & surroundings

Comfort Hotel Shin Osaka
Nishinakajima, 5 3 7, Osaka, Japan

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Comfort Hotel Shin Osaka

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