Hotel Velsen

8/10

Excellent

17 Jun 2026

Lori

Cute boutique hotel close to shopping, food, Wrigley Field and other landmarks of interest. Wasn't aware of the construction going on until we checked in. No elevator but we were able to get a ride up to the 4th floor in the service elevator. Building is very old, stairwells are narrow, rooms are small and the bathroom is even smaller. Sink was very low when compared to more modern facilities. Bed was comfortable. Suited our needs but wouldn't stay there again until construction is completed.

Partner

6/10

Pleasant

16 Jun 2026

David

Some rooms were not ready to be occupied, not fully renovated, but rented out anyway. No working elevator. We were given a room without a tv. In all my thousands of u.s. hotel stays, I have never been given a room without a tv. Especially not at a Hilton Property. We were then given the choice of a third floor half renovated room. It had a claw foot bathtub. Not very useful for an 81 year old. We declined the change. This hotel needs to complete the renovations before attempting to be fully operational. The price charged was too high considering the condition. The location is good. Would not go back.

6/10

Pleasant

16 Jun 2026

David

This hotel does not meet Hilton standards. It is under construction. The elevator is out of service. Rooms are given out when they have been half refurbished. We were given a room without a tv, their website says every room has a 50” tv. They do not.
This was a Days Inn, being retrofitted. They try to keep operating during construction, but it is not ready for prime time. What is also disconcerting, is that they are charging premium prices without the amenities you would expect from a Hilton property. That said, the location is very good. Nice, convenient neighborhood. I would not stay there again.

Partner

8/10

Excellent

11 Jun 2026

Barkha

The rooms are a bit old. Comfortable for a short stay. The guest elevator was down so had to do stairs or the freight elevator.

Self

4/10

Poor

11 Jun 2026

Antonia

I booked a double room and they put us in a single and said they didn’t have any doubles available. I had to share a full size bed with another grown adult. The ac didn’t work so it was a hot and uncomfortable experience. The girl we originally spoke to was apologetic and nice. Beyond that, we were not impressed by customer service. The room was old and gross. I was shown the room I should’ve gotten and it was twice the size and updated. I would not go back here. Not for the mixup, for the pathetic customer service. They were simply going to offer me a discount meanwhile the room we were put in cost way less than what I paid for the double room so the discount was meaningless. I got my money back after bugging the general manager (or district can’t remember) and she NEVER RESPONDED. But she obviously saw my emails. Totally classless customer service from her and her staff (besides the young lady). Do not recommend

Family

10/10

Exceptional

10 Jun 2026

David

Property was good for a low price. Staff was helpful and recommended good places to eat. Very good experience!

Self

2/10

Poor

08 Jun 2026

monica

I rarely leave a negative review, but my recent stay at Hotel Versey Chicago was so disappointing, that I feel obliged to warn future guests.

The problems started right away. I was directed to park my car in a parking garage around the corner that costs guests an additional $40 per night. There was no garage attendant, no elevator, a dimly lit staircase, and a malfunctioning payment machine at exit time.
After walking back to the hotel to check in, they immediately charged my card over $1400 for two nights, and then proceeded to tell me that their elevators were out of service, and that they hadn’t worked “in a while”
Options, walk up and down narrow staircases with your luggage, or ride the ancient freight elevator with a staff member.
The room itself was so outdated and tiny, I had to laugh.
The bathroom sink clogged with first use, the TV signal didn’t work, the only ice machine was back down in the lobby, and the ironing board was broken.
In the morning, there’s no coffee in lobby, and upon returning back to the room after 4:00, I realized there’s no housekeeping service either!
The hotel staff was the bright spot, and they really tried to be helpful, but all they could do was apologize and offer to take 25% off my stay.
The Lincoln Park location is good but Hilton really needs to completely renovate Hotel Versey, or lower the prices.
Save yourself the disappointment and book somewhere else.

Self

4/10

Poor

07 Jun 2026

Darin

The elevator was broken. The TV didnt work and the wifi was horrible. Gor the money you spend for the Hiton brand I was very disappointed.

Friends_and_family Friends

6/10

Pleasant

07 Jun 2026

Laura

Staff was so professional and polite, however the elevator was broken and we were on the fourth floor…. They did take us up to our room with our bags in the service elevator however it was stairs anytime we wanted to leave the property during our stay. Not tragic situation, but also not ideal. Also, the gym was closed for renovation so I guess using the stairs made up for that, lol. Definitely wasn’t a terrible stay but I probably wouldn’t choose it again.

10/10

Exceptional

05 Jun 2026

Suzanne

Gotta get that elevator fixed. 3 months it has been broke. People spend too much money to take a service elevator up to their room. Other than that, great place and great staff!

Partner

4/10

Poor

05 Jun 2026

Holly

Outdated, small rooms, elevator broken, no coffee in lobby. Only espresso make in the room.

Self

6/10

Pleasant

02 Jun 2026

Chris

Had to wait five minutes for someone to check us in. Some sort of food/ dirt on steps. Elevator didn’t work. Didn’t get any housekeeping or bathroom cleaned for first night. Charged $75 a night for incidentals before we even stepped foot in the room. AC was not very efficient and the bed/pillows were not the greatest quality. For $400 a night this was extremely disappointing.

Partner

10/10

Exceptional

27 May 2026

Kimberly

Great location for Wrigley Field and Lincoln Park. Safe walkable neighborhood. Lots of excellent restaurants within walking distance. Staff was amazing and helpful. Elevator wasn't working and we could have used a fridge in the room, but those were the only things lacking.

Partner

8/10

Excellent

26 May 2026

Jessica

The location is great. There's so much nearby within walking distance. It's an easy uber drive to Wrigley Stadium and close enought to Cloud gate and river tours. Unfortunately, the elevator was not working during our stay so it meant going up and down 4 flights of stairs. The staff was very friendly! They had just opened a new in house restaurant which is convenient, we just didnt get enough time to try it.

Family_with_children

2/10

Poor

24 May 2026

Matthew

This place is under massive renovation. Their web site makes no mention of it. The elevator is out. Yep, you read that right. The freight elevator operates with the help of grubby engineering staff. The elevator shakes & bounces as it climbs the floors….the open cages scope the exposed brick & metal of the shaft. It halts only with a huge, hard bounce that makes your teeth rattle. Seriously…open your jaw when it’s about to stop. The guest rooms are like bad dorm rooms from an insane asylum. The walls are blank white FRP panels (google that). There’s no art on the walls. The bathrooms are old tubs & twisted low-hanging showerheads. If you are taller than 5’6” , you will have to stoop like a giraffe in your living room. If you park your car…be ready to be screwed when the “pre-paid” ticket won’t let you out of the garage. You will walk a quarter mile (each way) to rectify the situation. The staff are pleasant—- but incapable of relating to the guest. Happy talk doesn’t clean up terrible service. DO. NOT. STAY. HERE. you have been warned.

4/10

Poor

24 May 2026

Cathy B

Although the staff was great, the elevator has been down for weeks and now prospects of when it would be fixed. Staff had to haul guests and their luggage in a dirty freight elevator that jerked you when it stopped. Be aware tbat you have to park down the street and walk back to the hotel. The entryway to the hotel was so full of air freshener it was hard to breathe. The rooms are very small, there is no fan in the bathroom and the windows didn't shut entirely. The lip of the bathroom entry caught your foot when walking through. I really wanted to like this place but our Anniversary stay was not enjoyable.

Friends_and_family Family

6/10

Pleasant

20 May 2026

Michael

The room was clean. The elevator was down and did not work, So they had to take us up to the top floor in freight elevator. Parking was around the block. Had to call down to front desk to pick up suit cases because stair case was too small to accommodate.

Partner

8/10

Excellent

18 May 2026

Scott

Elevators were not operating.

Self

6/10

Pleasant

12 May 2026

Bryan

Affordable hotel in a good area, but the walls are very thin. Could hear all cars outside.

Family_with_children

2/10

Poor

12 May 2026

Karren

Elevator was not working. Room was on the 4th floor. No prior notice of this. Parking was VERY inconvient. Walls paper thin. Room was super small. Will never stay here again.

Partner

8/10

Excellent

11 May 2026

Joe

Clean room, water pressure lacking. Elevator not working

6/10

Pleasant

10 May 2026

Phillip

We stay here because it within walking distance of Wrigley. You have to park your own car which there is a garage around the block so it’s not a huge deal but I miss them having valet parking. There is also not in and out privileges unless you want to pay again. The elevator was broken and our AC unit was really loud and did not cool the room very well. It is an older hotel and rooms are on the smaller side. There is no fridge which is inconvenient but we brought a small cooler. The water pressure of the shower was terrible and the water kept getting cold. If you are looking for a hotel within walking distance of Wrigley and just a place to sleep this hotel would be ok but i definitely would not stay for more than one night.

Partner

10/10

Exceptional

10 May 2026

Peter

It's was close by

4/10

Poor

04 May 2026

Laura

Very disappointed. There were two small bloodstains on my bedding, and the water from the shower flooded the bathroom floor and soaked my pajamas

10/10

Exceptional

04 May 2026

Travis

Nice

4/10

Poor

03 May 2026

KEITH

The hotel is undergoing renovations which is fine but the main elevator is not in use causing people to use the service elevator which is very inconvenient .

Partner

2/10

Poor

02 May 2026

David

This was the smallest, most shoddy hotel room I've ever stayed in. And with fees it was almost $300 per night. Zero amenities except for shampoo and conditioner and an old coffee maker. A much needed renovation appears to be in progress but I'll stay elsewhere on my next trip to Chicago.

10/10

Exceptional

30 Apr 2026

Lars

Great staff, nice restaurant on site, great location.

Partner

6/10

Pleasant

29 Apr 2026

Ashley

The bathrooms were clean but extremely tiny and water kept getting all over the bathroom floor. The room itself was clean and the location was fine. Staff was friendly.

Partner

6/10

Pleasant

29 Apr 2026

Brandi

Stay was just ok. I was able to check in early which was great, but they immediately told me the elevators were down and I had a bunch of luggage I had to lug up and down. Very inconvenient . I got to my room and it appeared to be mold on the ceiling, the bathroom was in rough , dusty condition, and the toilet would just move the whole time . The room just felt like it wasn’t thoroughly cleaned at all and I was a little uncomfortable.

Self

6/10

Pleasant

26 Apr 2026

Michelle

In a good spot in the city, but there were a lot of issues- broken elevator, no exhaust fans in the bathrooms. Had to switch rooms bc the mildew smell in the first was awful. Comfy beds.

Partner

10/10

Exceptional

23 Apr 2026

Paul

Cool vibe with nice, clean rooms and very friendly staff.

Friends_and_family Friends

4/10

Poor

21 Apr 2026

Hunter

Parking was easy/ secure. AC was good. staff and room clean

Partner

2/10

Poor

18 Apr 2026

Mary

The room smelled like I don’t know what!

Self

6/10

Pleasant

16 Apr 2026

Dan

April 2026 - a lot of construction and an out-of-order elevator. This place is great, just wait until after June 2026 to stay here.

10/10

Exceptional

15 Apr 2026

Rebecca

Great staff, great location. Comfy room though kind of small. Clean. Elevator broken but staff was super helpful! I'd stay there again

Self

2/10

Poor

13 Apr 2026

Patricia

Hotel was being renovated and was terrible. Stayed on 4th floor and elevator was also broken. Half of the floor was closed off with workers and large boxes in the hall. Dead bugs were on the ceiling. We want a refund for our stay.

Partner

4/10

Poor

12 Apr 2026

Reza

Hotel under construction. Main elevators not working. Put us in a handicap room despite us protesting. Room had brick wall view outside. Had to beg for housekeeping service to make bed. They said their policy is they don’t offer unless a 3 or more night stay. AC not reliable - on and off - hotel blamed outside temps. No room fans available for guests. Conveniently located in Lincoln Park but other than that not worth the price of admission. Better properties available at more affordable rates. Recommend you look elsewhere.

Self

6/10

Pleasant

09 Apr 2026

Paul

Lots of construction, elevator never worked for three days. No amenities.

4/10

Poor

08 Apr 2026

Janice Flor

The location is great. But there’s an on going construction. Elevator was not functioning. I could not get any rest with the door leading to the stairs constantly slamming and construction starting at 8am.

10/10

Exceptional

06 Apr 2026

Susan

Great location. Friendly staff. Clean room. Close to Starbucks, Clark St bus, Starbucks, Target and restaurants.

Self

2/10

Poor

06 Apr 2026

Leslie

will never stay here again

6/10

Pleasant

02 Apr 2026

Melanie

The room felt safe. The staff where lovely. But with construction starting an hour before we where told and the mess it brought. I don’t think it was worth the price listed. The rooms where very run down. Again staff where amazing they made my stay so much better. I can’t give them enough kudos

Self

4/10

Poor

01 Apr 2026

Ravi

Under renovation. Elevator is out of order. Had to carry luggage 3 floors with a narrow stairwell.
Might a good hotel after renovation but too expensive.

Family

6/10

Pleasant

30 Mar 2026

Chad

BEWARE-the elevator was broken when we were there. Only option was to take the stairs...up to the 4th floor where our room was...and all the way back downstairs.

Partner

10/10

Exceptional

29 Mar 2026

Rachel

Yes

10/10

Exceptional

29 Mar 2026

Katherine

Staff great.

Family

2/10

Poor

25 Mar 2026

Katie

I was unaware of the hotel's renovation upon checking in. The elevator was out of service, the stairs were very narrow, and the room was tiny. The staff did not even ask how our stay was when we checked out, and we couldn't wait to leave. Fine for the price, but will never stay here again.

6/10

Pleasant

25 Mar 2026

Claire

Under construction we were not informed of ahead of time. NO WORKING ELEVATOR and bathtub backed up with asphalt like debris in it. Otherwise good location

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Dena

Every thing was wonderful.

Partner

6/10

Pleasant

17 Mar 2026

Ella

Staff was lovely but the room amenities were tired. Also there is a bunch of construction going on which is very loud during the day.

10/10

Exceptional

15 Mar 2026

Selena

It was a great stay

Friends

10/10

Exceptional

11 Mar 2026

Sharon

I was only able to stay one night in Hotel Versey and wish I could have stayed longer. The lobby's decoration is artistic and gorgeous. The clean smell hits you as soon as you walk through the doors. The staff was very helpful and friendly. The rooms are clean and the beds are some of the most comfortable I've ever slept in. I live in Lincoln Park, so I won't need to stay there often, but I will certainly have friends and family who visit stay at Hotel Versey!

Family

6/10

Pleasant

09 Mar 2026

Brent

This hotel has potential and I might consider staying again after construction is complete, if some sort of sound deadening is part of the remodel. As of now, there is construction noise during the day, there is only one slow elevator and one steep staircase, the hallways are dirty, and the only ice machine is in the construction zone. The staff didn't help much as they could barely be bothered to greet you as you came to the elevator right next to the check in desk.

6/10

Pleasant

03 Mar 2026

Gina

They were renovating the restaurant, so no food in the hotel. When I made the reservation, it said parking could be added. It was not mentioned it was a block away and no direct entry to the hotel.

Family

8/10

Excellent

02 Mar 2026

George

Friendly staff clean room heating system worked well

Partner

6/10

Pleasant

02 Mar 2026

Tracy

This is a fine hotel if you are on a budget. My main issue is that the walls are very, very thin. You hear everything from surrounding rooms—doors closing, toilets flushing, people talking/laughing. On a Sat night that goes well until 2 or 3 AM. I got no sleep here for two nights.

10/10

Exceptional

18 Feb 2026

Kathryn

Great staff and room! Will definitely be staying here again!

Self

10/10

Exceptional

09 Feb 2026

Candie

Clean room. Very small room and bathroom so if you want space this isn’t for you. Housekeeping is only every 3 days unless you ask. Parking is around the block which isn’t very convenient. You’re only allowed to leave the garage once a day to pay the daily rate $31 or you’ll be charged hourly which would get very expensive so that makes it tough to plan your day around one trip out of the garage per day. Staff was great. Overall a great place to stay!!!

Leisure Partner

8/10

Excellent

08 Feb 2026

Amylyn

Room was clean- beds were comfortable and clean.
Bathroom sink was very low and the shelf had a significant tilt- but was usable. Great location for us- with plenty of shopping and dining options. Short walk to the brown line

Friends_and_family Family

8/10

Excellent

05 Feb 2026

Jeanene

Clean room. Friendly staff. Great rates and location.

Friends_and_family Family

8/10

Excellent

05 Feb 2026

Dawn

It was good room and service

8/10

Excellent

01 Feb 2026

Morgan

My first room I was put in had a major leak coming out of the lighting fixture in the entryway. I was moved to a much larger room right away. The person working the front desk was friendly and helpful.

Self

10/10

Exceptional

01 Feb 2026

Maggie

Our stay was great!

10/10

Exceptional

30 Jan 2026

Peter

Great location

8/10

Excellent

27 Jan 2026

Brent

Courteous staff

8/10

Excellent

26 Jan 2026

Bonnie

Staff

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Rafael Jake Gorospe

Room was clean and was in such a great location to nearby sights. Absolutely loved it.

Partner

2/10

Poor

24 Jan 2026

Kira

The whole night the staff was i think cleaning the rooms around me? Which of course I know is there Job I just didn’t know they did it all through the entire night. The doors were opening and closing every 2 seconds, rumbling noises and things falling and getting shut from every direction. It’s loud. You can hear everything and maybe the walls are just thin? But it’s pretty unbearable and I think I got 1 hour of sleep. The bathrooms are kinda not the nicest. Which I can handle but the constant loud noises right next to my ear, I wouldn’t recommend to anyone.

Leisure

10/10

Exceptional

21 Jan 2026

Maria

Clean. Friendly staff.

6/10

Pleasant

19 Jan 2026

William

Room and overall condition of hotel just do-so. Thin

10/10

Exceptional

12 Jan 2026

Colleen

Great location, very nice staff, fun decor, large guest room at a great price!

Leisure Family

10/10

Exceptional

11 Jan 2026

Jessica

Great space and cool neighborhood! Helpful front desk!

Self

10/10

Exceptional

11 Jan 2026

Dawn

Clean room, comfy bed and linens,

Leisure Partner

8/10

Excellent

08 Jan 2026

Christine

.

Leisure Family

2/10

Poor

06 Jan 2026

Jodie

I had a non refundable room. I called early the morning asking for a refund or to move the date. I understand that this wasn’t part of the policy, but considering I am very sick with the current flu that is surging across the U.S. I thought I should have received much better customer service and at the very least allowed to reschedule my date. I have been an 8+ repeat customer of Versery Hotel and a long time customer of Expedia. Very disappointing.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Brad

All good

8/10

Excellent

04 Jan 2026

Shannon

Courteous front desk!

Partner

10/10

Exceptional

03 Jan 2026

Bianca

Very clean and spacious room! I was so satisfied with my one night stay and with how close the parking garage was located. Highly recommend for a central Lakeview/Lincolnpark stay.

Leisure Partner

8/10

Excellent

31 Dec 2025

Karen

Friendly staff, proximity to city activities, safety

8/10

Excellent

31 Dec 2025

Peter

Property shows signs of wear. Exceptional location, very comfortable bed, good shower, and a general feeling of comfort made up for the shortcomings: Perfumed smell in the entrance, brick wall outside window, worn out fixtures. We stayed for a week- and felt it a very good value.

Leisure Partner

4/10

Poor

31 Dec 2025

Gary

I've stayed here twice as it's the only hotel by family. The rooms are about the size of a closet, the \"queen\" bed is actually a double, the coffee makers don't work, toilets are weak, and the stench of marijuana is so strong you don't need an elevator to get to your room. Hotel is clean & staff is wonderful though.

Leisure Partner

2/10

Poor

30 Dec 2025

michael

Xxx

6/10

Pleasant

20 Dec 2025

soraya

Hotel needs some remodeling, especially the bathrooms

10/10

Exceptional

20 Dec 2025

Scott

Nice hotel and rooms

Leisure Family

8/10

Excellent

19 Dec 2025

Julie

Room clean. Staff nice. I hope your renovations don't lose the character of the rooms.

Self

8/10

Excellent

17 Dec 2025

Quaneka

The hotel was beautiful. The staff was very accommodating and kind. The area the hotel was in was very quaint and charming. It felt very safe for morning or evening's, however; there was only street parking or public parking for $31 per day. Overall, I would return.

Business_and_leisure

10/10

Exceptional

16 Dec 2025

Kyler

Clean and spotless as always. This is my 40th stay here.

Business Self

8/10

Excellent

16 Dec 2025

Kimberly

Loved the upgrade to a bigger room.
There was a lot of street noise, but that goes with being in a city.
It was really frigid outside, but our heater kept the room cozy

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Tahira

i did not have a car

8/10

Excellent

13 Dec 2025

Jeremy

Nice little spot in a great area of town.

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Jose

Nice urban design and super clean!

Business Self

8/10

Excellent

10 Dec 2025

Ashley

The Versey has been, by far, the best hotel that I have stayed in over the years.

I do have m

Please email me if you are interested in setting up a meeting.

6/10

Pleasant

10 Dec 2025

Becky

Room was fine - small but OK. Bed was comfortable and there was very little noise. However, the comforter and pillowcases were not clean - full of hair.

Partner

6/10

Pleasant

10 Dec 2025

Kyle

Room was too small. Bathroom shower I could barely fit in. I’m 6’1 215 pounds so I’m not huge.

Leisure

6/10

Pleasant

07 Dec 2025

Liz

AC was loud and woke me up every time the fan went on. Remote did not work well for tv. No coffee in the lobby in the morning

8/10

Excellent

06 Dec 2025

Lynn

The pillows were some of the worst ones I have ever used. The staff was always warm, friendly and welcoming. The whole place stands out, very hipster. If you stay here bring your business advertisement stickers!! The neighborhood where its located is perfect! I love how close morning coffee is. Multiple options! Parking is so close! It would have been a perfect stay if the pillows weren't 700 years old.

Leisure Partner

4/10

Poor

04 Dec 2025

Kitana

Room was super cold !!!
Good customer Service.
Staff was Pleasant.

Self

8/10

Excellent

04 Dec 2025

Rebecca

One suggestion is to have large