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Hotel Van der Valk Haarlem

Amsterdam and vicinity · Netherlands

Toekanweg, 2View location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location7.6/107.6
Neighborhood7.4/107.4
Value10.0/1010.0
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Van der Valk Haarlem

Don't miss out on the many recreational opportunities, including a steam room, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Haarlem?

This hotel has 8870 square feet (824 square meters) of space consisting of conference space and 19 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 294 air-conditioned rooms featuring minibars and flat-screen televisions.

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With a stay at Van der Valk Hotel Haarlem in Haarlem (Romolenpolder-oost), you'll be within a 5-minute drive of Frans Hals Museum and Molen De Adriaan. This luxury hotel is 1.9 mi (3 km) from Teylers Museum and 2 mi (3.2 km) from Grote Markt.

Make yourself at home in one of the 294 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haarlem? This hotel has 8870 square feet (824 square meters) of space consisting of conference space and 19 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.20 per person, per night for adults; EUR 3.10 per night for guests up to 11 years old.

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 11.50 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 19.0 per night
    • Rollaway bed fee: EUR 45.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Frans Hals Museum 1.7 km / 1 mi
Amsterdamse Poort 1.8 km / 1.1 mi
Teylers Museum 1.8 km / 1.1 mi
Grote Markt 2 km / 1.3 mi
St. Bavo Church 2 km / 1.3 mi
Corrie Ten Boom House 2.1 km / 1.3 mi
Molen De Adriaan 2.3 km / 1.4 mi
Cathedral of Saint Bavo 2.3 km / 1.4 mi
Nationaal Park Zuid-Kennemerland 5.5 km / 3.4 mi
Zandvoort Beach 10.8 km / 6.7 mi
Circuit Park Zandvoort 12.9 km / 8 mi
Winkelcentrum Vier Meren 14.7 km / 9.1 mi
De Meervaart Theater 15.1 km / 9.4 mi
Sloterpark 15.2 km / 9.5 mi
World Trade Center Schiphol Airport 16.2 km / 10.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 294
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
Show 38 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Bicycle storageExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Conference room
  • Meeting room: 19
  • Business centre
  • TV lounge
  • Steam bath
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK-1

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 5 m²SGL.OM
    SINGLE COMFORTPhoto unavailable9 photos

    Hotel Van der Valk Haarlem

    SINGLE COMFORT

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CAPACITY 2DOUBLE • DELUXE CAPACITY 2DBL.C2-DX

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    DOUBLE DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel Van der Valk Haarlem

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Van der Valk Haarlem

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
7.6 /10
Neighborhood
7.4 /10
Value
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Nathalie
Hôtel un peu à l’écart du centre de la ville, mais situé à côté d’un arrêt d’autobus et d’une épicerie de l’autre côté de la rue. Chambre très propre munie d’un petit frigo. Personnel très aimable. Salle d’entraînement et sauna disponibles. L’hôtel offre du café, du thé et des fruits gratuitement, ce qui est très apprécié.
10/10
Exceptional
23 Jun 2026
Adrian
Large rooms, well maintained, great breakfast, has the conference center setup with client's common areas, highly recommended. 10k from Schiphol airport
Family
10/10
Exceptional
11 Jun 2026
Ashley
Lovely hotel
One of the best I have ever been to
Staff are amazing
Business
10/10
Exceptional
19 May 2026
Rachel
Great location for exploring Haarlem. Spacious double rooms in the atrium building. Good evening meal menu and lovely restaurant staff. Outstanding breakfast. Excellent secure bicycle storage.
10/10
Exceptional
16 May 2026
mardette
Overall, I had a very pleasant experience at this 5-star hotel in Haarlem. The hotel was clean, comfortable, and I especially loved the lounge area with complimentary coffee and drinks, which created a relaxing atmosphere.
The room was clean and comfortable. At first, we were a little confused about how to adjust the air conditioning because the room was not cool enough during the warm weather. However, once we contacted the staff, someone attended to us straight away and resolved the issue quickly, which we really appreciated.
The reception staff were also helpful in allowing us to check in early. However, I feel the check-in experience could be more welcoming and informative. Compared to other 5-star hotels I’ve stayed in, there was very little introduction about the hotel amenities such as the spa, gym, breakfast area, or recommended places to visit around Haarlem. We had to ask for information like maps and facility locations ourselves. A warmer and more enthusiastic welcome would make guests feel more comfortable and valued.
The gym could also be improved. There were no paper towels available to dry hands after washing, and no disinfectant wipes or sprays available for cleaning equipment, especially since some surfaces appeared dusty. There were also only two exercise mats available, so I had to wait for another guest to finish before I could use one.Despite these points, I still enjoyed my stay very much. The hotel has a lovely atmosphere, clean rooms, & responsve staff
Friends_and_family Friends
8/10
Excellent
11 May 2026
Dean
would definitely stay again
Self
10/10
Exceptional
03 May 2026
Kari
The rooms were very clean and comfortable. All of the staff were kind and helpful. The location was decent with just a short bus ride into the heart of Haarlem. Would definitely stay here again.
2/10
Poor
26 Apr 2026
Mrs F J
We didn’t get off to a good start as we were given a key to someone else’s room. Upon opening the door the room was full of someone else’s belongings. It’s not a nice feeling as it’s a real intrusion into someone’s privacy.
8/10
Excellent
21 Apr 2026
John
Breakfast was good.
Dover sole for dinner was overcooked. Chef needs to learn how to cook fish
Friends_and_family Family
8/10
Excellent
01 Apr 2026
Bruce
Restaurant was very good!
Partner
10/10
Exceptional
20 Mar 2026
Paul
Beautiful hotel, very clean, great staff and good value
Self
10/10
Exceptional
19 Mar 2026
Audrey
This is our favorite place to stay when visiting Haarlem or Amsterdam! The hotel itself is just as nice, if not nicer, as the high end hotels in Amsterdam with a little more space and amenities. We love the spa room and the restaurant, and the coffee lounge/bar, as everything is top notch. The only request would be to have non-dairy milk in the coffee lounge machine, as my husband cannot consume dairy.
10/10
Exceptional
30 Jan 2026
Megan
Spotless, great facilities, good food
Leisure Family_with_children
8/10
Excellent
18 Jan 2026
Dean
Staff good
Business
10/10
Exceptional
14 Dec 2025
Daniel
Yes, very good stay!
8/10
Excellent
01 Oct 2025
Marcos

Fantastic Stay with Easy Access – Minor Bedding Is

This is a fantastic hotel overall.

The location is excellent for travelers: a convenient bus route connects directly to the airport and the Haarlem train station, which offers effortless, tap-and-go public transport access to Amsterdam Central. No tickets needed, it couldn't be easier!

The hotel itself is modern, immaculately clean, and highly presentable.

My only slight disappointment, and the reason for the four-star rating instead of five, was the room setup. We booked a double, but received a twin with the beds just pushed together. The resulting gap made it feel like a twin room anyway, which defeated the purpose.

Despite the bed issue, the stay was great. The restaurant food and drinks were excellent, and the facilities were superb. I especially appreciated the business area, which was stocked with on-tap hot and cold drinks, fruit, and snacks. The Wi-Fi was fast and very easy to connect to.

I would happily stay here again.
Business
10/10
Exceptional
26 Sep 2025
Daniel
Great place to stay
No complaints
Would definitely stay here again
10/10
Exceptional
18 Sep 2025
Layne
We were very comfortable during our stay here.
Leisure Partner
10/10
Exceptional
14 Sep 2025
Ellie
This hotel was very convenient for getting into Amsterdam. The rooms were large and clean, restaurant was lovely, service fantastic. Would highly recommend this hotel.
Business_and_leisure Partner
10/10
Exceptional
06 Sep 2025
Natalie Alexandra Adele
Large, clean room short bus ride to central Haarlem. I would definitely stay in this hotel again!
Leisure Friends
10/10
Exceptional
28 Aug 2025
Verified traveler
Great reception. The coffee lounge is a great option to have coffee in the morning. Open and spacious.
Safe area.
Partner
10/10
Exceptional
24 Aug 2025
Andrew

Near excellent

We were very pleased with our stay at the Van de Valk hotel. Well situated just out side of the centre. Lots of easy parking. Rooms were on the big side giving you lots of room.Tea and coffee facilities were separate on level 3 in a beautiful lounge and always available 247!! The breakfasts were amazing… quality/ choice and extremely good value for money. Rating at the time was 8.9 on hotels but should be… in my opinion at least 9.6!! Highly recommended 👍👍👍👍👍👍👍
Friends_and_family Family
10/10
Exceptional
02 Jul 2025
Thomas
We enjoyed this hotel in Haarlem very much.
Partner
10/10
Exceptional
27 Jun 2025
Timothy

Love love love it.

Fabulous room for our family in a fabulous property. The property was very recently renovated and was on par with very high end Marriott and Hilton resorts. We loved being in Haarlem. The gym and spa were excellent. We stayed in a two bedroom with our kids in bunk beds in the attached room. It was so clean and so safe. Bathroom and shower were huge. Great jumping off point for all of the Netherlands. Staff was exceptional.
Friends_and_family Family
4/10
Poor
22 Jun 2025
Jonathan

View and dark

Room terrible view therefore very dark expensive for such terrible view
Self
10/10
Exceptional
21 Jun 2025
Sandra
Great hotel for our connecting flight.
Business_and_leisure Family
10/10
Exceptional
01 Jun 2025
Mark
Good location. Professional staff. Good restaurant.
10/10
Exceptional
26 May 2025
Helen
Room and hotel far exceeded my expectations. I would highly recommend this hotel and will stay here again when I return to Haarlem.
Thank you!
Leisure Friends
10/10
Exceptional
07 May 2025
Merryl
Luxury and polite and helpful staff.
10/10
Exceptional
19 Apr 2025
ANITA
This hotel was beautiful and awesome.
Love the complimentary hot tea and coffee
Leisure Partner
10/10
Exceptional
06 Apr 2025
mike
Excellent staff, amenities and service! Best place to be in Haarlem
Leisure
10/10
Exceptional
31 Mar 2025
Paul
eed a car
Leisure Family
10/10
Exceptional
02 Feb 2025
Roxanne
Solid service and amenities
Business_and_leisure Self
10/10
Exceptional
03 Jan 2025
Jeff
Very nice, would stay again!
Leisure Family
10/10
Exceptional
29 Dec 2024
Caitlin
Wonderful hotel
Partner
10/10
Exceptional
16 Dec 2024
Francoise
Impressive and large modern building.
Rooms are spacious and amenities looked new.
Massive lobby with more than enough seats.
Leisure Self
10/10
Exceptional
08 Nov 2024
Ade
We stayed at Van der Valk Hotel for our vacation in The Netherland.
The hotel is a kind of luxury and business hotel.
Check in was smooth and all employee and staff are helpful and polite.
The restaurant is also amazing for both breakfast and dinner. Their croissant is the best I have ever had :)
Our room is so spacious with nice bathtub :)
Parking is ample.
Very strategic location as well.
Partner
10/10
Exceptional
02 Nov 2024
DEBORAH
Hotel clean, staff friendly. Perfect location
Leisure Family
10/10
Exceptional
28 Oct 2024
Theresa
Staff and hotel facilities excellent.
Leisure Friends
8/10
Excellent
22 Oct 2024
Christopher
Great access to Haarlem which is lovely. Close ish to Amsterdam central with a bus station just outside the hotel. Easy access to the airport.

Amazing staff!!! Some of the most friendly ever experienced, thanks!
Business_and_leisure Family
8/10
Excellent
19 Oct 2024
Paul
Very big clean hotel nice rooms and balcony good staff
Leisure Partner
8/10
Excellent
15 Oct 2024
Rick
It’s a hotel. I prefer a more unique property and setting, it’s all that was available. Better suited for a business application then a personal vacation.
Leisure Family
10/10
Exceptional
11 Oct 2024
Jan
It was spotless and quiet. Staff do kind.
8/10
Excellent
01 Oct 2024
Alexander

Good

Good
Business
8/10
Excellent
24 Sep 2024
sandi
Only a short trip but very pleasant
Leisure Partner
10/10
Exceptional
14 Aug 2024
mark
Top shelf hotel with excellent spa…. which included sauna, steam room and relaxation room. Gym was average Truly a treat! The food and staff were higher end! Two bus transit stations are 4-8 minute walks.
Leisure Family
8/10
Excellent
15 Jul 2024
Jacqueline
Lovely hotel
Business
8/10
Excellent
20 May 2024
Paul

Weekend in Haarlem

The hotel is about a 15 minute walk to the shops which mainly open late mornings on Sunday and Mondays. The room and bed were very comfortable with a contemporary
feel and a mini fridge which was empty so we stocked with our own drinks. The room was quiet and the corridors softly lit with a relaxed atmosphere and we enjoyed a meal in the restaurant on the first night.
Overall we had a very pleasant stay in the hotel and the staff we very helpful.
Partner
10/10
Exceptional
20 May 2024
Clive
Friendly conviently located for our needs
Leisure Friends
8/10
Excellent
13 May 2024
Derek
Superb reception staff, but breakfast staff were a bit aloof and grumpy. Room service staff did not carry out two requests correctly.
Beds were poorly made up. No female sanitary bags were provided.
Breakfasts were well laid out and gave a lot of choice, but cooked items were not hot, and the plates were cold.
The hotel itself was a very pleasant place to stay.
Leisure Friends
10/10
Exceptional
05 May 2024
Jeanine
The staff is wonderful and the room is spacious and updated.
Leisure Family
10/10
Exceptional
07 Apr 2024
Peter
We picked this hotel mainly because of its facilities and the convenient parking, it was everything that we had hoped for. The room was good the reception was excellent and the bar and restaurant had good staff. Overall the staff were young but very efficient.
Leisure Partner
10/10
Exceptional
01 Jan 2024
Sarah

Accommodating in trying circumstances

We did an emergency dash to see an elderly relative leaving on Christmas Day evening & driving through the night, to see them on Boxing Day morning, so we were very glad we were allowed to check in a little early after our visit, so we could get some sleep. We were also pleased that the chef prepared us a meal for dinner that we had in the bar, when the hotel was holding a Festive Buffet & a 5 course dinner for 100's of people due to it being Christmas.
Friends_and_family Family
10/10
Exceptional
22 Nov 2023
George

Fantastic hotel.

Beautiful rooms & bathrooms. Excellent breakfast. Polite & professional staff.
Partner
8/10
Excellent
23 Oct 2023
David
Was just good
10/10
Exceptional
16 Oct 2023
Angelique
Great hotel, close to city center and marvelous breakfast to start your day with a smile
Leisure Family
10/10
Exceptional
05 Oct 2023
Len
Great hotel. Location was good, bus terminal was short walk out the front of the hotel. Would stay there again.
Leisure Friends
6/10
Pleasant
03 Oct 2023
Maureen
The property was new and generally clean but attention to detail is lacking. Wash cloths limited or unavailable even upon request. Tea/coffee/sugar not replenished over a six-day stay. Room not adequately clean, trash not removed, and cleaning items left in the room.
Leisure Partner
8/10
Excellent
30 Sep 2023
Patrick
Very helpful and friendly staff
Self
10/10
Exceptional
28 Sep 2023
Christina J
We enjoyed our stay at the van der Valk Hotels very much, excellent service, friendly staff, cleanliness 10+, we will definitely refer friends and family when they make plans to visit Holland to van der Valk Hotels.
8/10
Excellent
25 Jul 2023
Sebastiaan
Great stay
Leisure Family_with_children
6/10
Pleasant
15 Jul 2023
Sarah

Not all vdValks are the same & not what they were

We stay here a lot as we have elderly family in NL nearby, on our visit this time we thought we'd stop at the van der Valk we had our wedding night in 29yrs ago.

So in comparison: the rooms were similar, the other vdV hotel had a better & nicer looking selection of toiletries (now wishing I'd taken more photos) they had an information book on the desk about the hotel in both Dutch & English, & a note pad & pen, Haarlem has neither. I didn't pick up the free magazine at the other hotel as I thought I'd pick it up in Haarlem, except they have completely different magazines.

Now as we've stayed at this hotel many times over the last 5yrs, we've noticed many cut backs - you used to have a minibar fridge in the room that you could put food in that we may have bought, to keep it fresh but they have been turned off due to power costs.

You used to be able to to watch UK & USA tv channels, not any more, they have cut paying for those. Last year they told us the antenna was being fixed, obviously still waiting.

Now to breakfast, this is where Haarlem on balance just won out, they have a greater selection on offer, although I would note that it has gone down over the last few years, you used to Krenten bollen (fruit buns) not now, the jam was in jars, now its now pump action into small dish, there is no cream cheese to go with smoked salmon, juices have also suffered the squeeze of 'cost of living crisis' but still love that I can have a glass of prosecco at breakfast.
Friends_and_family Family
8/10
Excellent
03 Jul 2023
Jans
Easy access, clean property, fantastic friendly staff. Could use better storage, space for clothing. Hotel restaurant has fantastic food.
Leisure Family
10/10
Exceptional
29 Jun 2023
Paul
The Van der Valk hotel was a great hotel for our family of 5. We stayed in the family suite with 2 bunk beds and 1 King. Very large and very nice. The toilet was separate from the shower / tub abs sinks which was nice and the beds and pillows were very confortable. Probably the nicest beds and pillows we’ve had our entire Europe trip of 5 countries. I would highly recommend this hotel.
Leisure Family
8/10
Excellent
25 Jun 2023
Rodrigo
The hotel is great, but is outside of downtown Haarlem, which is the quaint and lovely part of town. Uber cost me around €10 per trip to get to there (or the main station).
It’s a great hotel, but if you’re in Haarlem on tourism, planning on traveling to Amsterdam on a daily basis, it’s not a good option.
Leisure Family
2/10
Poor
13 Jun 2023
Laila

Very disappointing stay

The hotel was rated 4 star but it’s not to the quality of four stars hotels. I arrived in the evening at 9pm where they don’t have staff to help with my bags, no housekeeping available I need to go downstairs to pick up any amenities I need. The room was too hot the air condition is damaged. Next day they told me it’s under repair and unfortunately they did not fix it I had to spend my two nights with less sleep upon check out they said the AC system needed lots of work to be done. This was called miss management as it’s summer they should have had better maintenance and they should have inform their guests prior to arrival’s.
Friends_and_family Friends
10/10
Exceptional
10 Jun 2023
Coby
Very comfortable, roomy, with very good restaurant and bar area - worth my stay.
Leisure Family
10/10
Exceptional
04 Jun 2023
KAREN
Great hotel. Staff were really friendly. The food was fantastic. Would stay there again.
Leisure Self
8/10
Excellent
31 May 2023
Elizabeth
Check in was not the friendliest I’ve ever experienced, directions to room unclear and no offer to help make the stay easier (like how to get the bus into Haarlem).
Room was beautiful and the breakfast wonderful.
Leisure Self
10/10
Exceptional
06 May 2023
Amy
Beautiful and comfortable, with balcony
Leisure Partner
10/10
Exceptional
24 Apr 2023
Mandana
Very clean, spacious rooms, free parking, great breakfast,
Many spaces to sit and relax.
Can rent bicycles right at the hotel. Within walking distance of the center of Haarlem.
Leisure Partner
10/10
Exceptional
24 Apr 2023
Lenna
Excellent property, easy access to bus/trains… restaurant food had great selection for buffet and menu items
Leisure Partner
8/10
Excellent
17 Apr 2023
Alison

Comfortable hotel but pricy during tulip season

Apart from the price sticker shock - yes, it was a busy time dure to tulip season - the hotel is clean and comfortable. However, the more expensive the hotel, the more expensive it becomes... a 13 euro charge for delivering room service, for example (though the food was excellent). It's a 30 minute stroll from the beautiful center of Haarlem with all its history and lively street cafes - about a five-minute Uber trip - and buses are just around the corner (tap in and off with any debit card). Haarlem is a beautiful town!!!
Watch out for the low ridge of tiles at the door to the bathroom and loo (ouch, stubbed toe). There is no light switch for the loo - it's operated when you open the door (took me ages to figure it out searching for the switch) - which can be a bit blinding in the night if you are sensitive to light.
Business
10/10
Exceptional
12 Apr 2023
rama
It was clean, quiet and convenient
Leisure Family
10/10
Exceptional
11 Mar 2023
Tim

Great

The Hotel is very nice. Amazing quality for a reasonable price
Business Self
10/10
Exceptional
01 Jan 2023
Sandy p
Great place
Leisure Family
8/10
Excellent
09 Dec 2022
Sarah

Love the breakfast

We love the variety at breakfast, but it would be nice if the bacon wasn't so crispy.
Friends_and_family Family
6/10
Pleasant
05 Dec 2022
Sarah

Disappointing given our 4th stay for the year.

Check-in was fine, although I don't recall picking ground floor rooms, when I booked. In our room the desk lamp was loose & in our children's room the detail mirror was leaning against the main mirror & when our daughter touched it, it fell apart. I found the pillows too high & was advised they have no other options.
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
Trevor
Great major remodel of the hotel. Feels like it’s brand new. Very thoughtful design and tons of space for a European hotel. Would recommend and stay again in a heart beat.
Leisure Family
10/10
Exceptional
02 Jul 2022
Paul

Lovely hotel

Was shocked when we arrived, as this was one of the cheaper hotels available in Haarlem. It was stunning, everything looked brand new and the rooms were very nice. The bar service wasn't brilliant - I think the person was new so we ended up double paying for drinks and getting mostly head in the beer. Otherwise a great stay!
Friends_and_family Friends
10/10
Exceptional
10 Jun 2022
Sand
Fantastic staff & clean rooms
Business Self
10/10
Exceptional
12 May 2022
Valerie
Excellent stay room very clean and comfortable
Friends_and_family Family
10/10
Exceptional
12 Apr 2022
Sergey
We really liked the rooms for families. Extremely convenient when you have more than 2 children.
Family_with_children
8/10
Excellent
11 Nov 2021
CELIAR
Moderm, good food, good restaurant,
Family
10/10
Exceptional
05 Apr 2021
adrian

Van der Valk, Haarlem Hotel

Very nice hotel, friendly and efficient staff.Food was very good. Rooms are a good size with a good layout. Good location easy walk to shops and takeaways.
Business
8/10
Excellent
06 Mar 2020
Marye

Restaurant rescue needed

The hotel it’s self is awesome. The front desk staff are extremely attentive and friendly. The restaurant is your only option without travelling some distance by taxi or public transportation to other restaurants. Be prepared to be treated as “take it or leave it”. The food was good HOWEVER the staff in the restaurant can be rude and very inattentive. One night the waiter took our orders, delivered our appetizers and disappeared for literally an hour. He went on break without serving the main course. No compensation was offered when we complained. Another night we waited at the entrance for the host to seat us at the sparsely occupied restaurant and were asked if we had reservations. We said no and the host went to the people behind us instead asking if they had reservations, which they did. He asked us to move to let them by and sat them in the nearly empty restaurant before returning to seat us. The orders were also inconsistent. There are few restaurant options in the area so you will most likely be forced to eat at the hotel more than once. The same orders on different nights are completely different. Sometimes with fries. Sometimes without. Sometimes with salad. Sometimes without. The breakfast buffet is excellent. You should include that in your reservation. Luckily, no service is required for that.
The bar is run in the same manner. Be prepared for long waits and inexperienced staff who seemingly could care less if customers are sitting at tables with no service.
Business
10/10
Exceptional
08 Dec 2019
Verified traveler
Great location, lovely rooms, food in the restaurant was excellent, easy parking. Couldn’t fault anything, would definitely stay here again.
Leisure Family
10/10
Exceptional
03 Dec 2019
Verified traveler
We have stayed here before and the quality of the hotel and the staff is second to none.
This time it was as good, if not better and we will be staying here again on our next visit to Haarlem.
The rooms are very clean, well decorated and just a nice place to be, and the staff are extremely pleasant and helpful.
There is also a large carpark which is free as an added bonus for us.
Friends_and_family Partner
10/10
Exceptional
31 Oct 2019
Verified traveler
Excellent stay staff warm and friendly and very clean I would use this again
Friends_and_family Family
6/10
Pleasant
24 Oct 2019
Verified traveler
construction noises all day long
no kleenex in the room
Leisure Partner
10/10
Exceptional
23 Oct 2019
Lisa
Very helpful and friendly on reception, hotel was beautiful and clean felt very luxurious, apart from the repairs that were being carried but that didn’t affect our stay, we found the staff in the restaurant a little rude at times and couldn’t answer our questions on the menu when asked
Friends_and_family Family
8/10
Excellent
15 Oct 2019
Verified traveler
I enjoy the room with a balcony. Only problem I really had was my room card did not work. I went to the front desk and 5 times. They try to change the battery on the door but I still had a problem getting into the room. It was annoying to go downstairs 5 times and change the room card then to come back and still couldn’t open the door.
Friends_and_family Friends
6/10
Pleasant
08 Oct 2019
Verified traveler

Hotel is nice but customer service was lacking

The hotel has a nice interior. The rooms are generally comfortable however the customer service is lacking.

I arrived late as my flight was delayed, so this ended up being after midnight. On arrival I was told by the front desk that he was going on holiday so didn't care when I returned to tell him my room wasn't right. I had booked a twin room with what I thought (based on the pictures and advertising) was 2 double beds but there was only 1 double bed. This turned out to be 2 singles put together, but the server at the front refused to help get the room sorted or explain this was the standard room (falsely advertised imo).

When leaving my friend and I went to get water from the restaurant. Despite having paid 200euros+ by this stage in the room + breakfasts, we were told that \"breakfast had ended\" and we were told to get out as lunch was now starting. We just wanted water.

The hotel itself is nice but customer service could definitely be better.
Friends
10/10
Exceptional
27 Sep 2019
J.S.

Hilbers

Most enjoyable.
Family
10/10
Exceptional
18 Sep 2019
Albert

Great stay!

Totally enjoyed our two night stay....location was great...rooms were great...the restaurant was very nice...and the staff was super. Great stay...highly recommend!!
Partner
10/10
Exceptional
17 Aug 2019
Jay

Terrific hotel!

Exceptionally high quality and value, a real gem! I would be very happy to stay here again. The room was very spacious indeed, well appointed and with terrific bathroom and facilities. Staff were invariably helpful and polite, and the restaurant serves lovely food too!
Partner
4/10
Poor
08 Jul 2019
Matthew

Very disappointing during renovation

The good news is that the hotel is being renovated (July 2019). The very bad news is that they stuck us in the old section they were working on. We were very disappointed as they are literally tearing it apart. There was a large pile of debris outside our room on the roof area which we also couldn't access since our door (& emergency exit) was stuck shut. We did see a few guests in the new section which looked great so I don't understand the decision to continue to stick guests into the old, loud, run-down area. We weren't the only ones as we heard many slamming doors, since the closers don't work properly anymore. The showers also range from very hot to very cold. Van der Valks are usually very nice places but this one was a definite miss. The only saving grace is that it's near Haarlem. This was the only bad hotel in our 10 day trip.
10/10
Exceptional
05 Jul 2019
Lawrence

One night stay in Haarlem near Schipol Airport

Excellent hotel. Great breakfast. Top notch room. Undergoing lobby remodel...
Partner
10/10
Exceptional
29 Jun 2019
Jonathan
Stayed in a newly renovated room. Very nice, spacious
Family
10/10
Exceptional
01 May 2019
Morris
Very quiet and a great location for walking to the city center.
Leisure Partner

Location & surroundings

Hotel Van der Valk Haarlem
Toekanweg, 2, Haarlem, Netherlands

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Hotel Van der Valk Haarlem

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