Name: Amrath Grand Hotel Frans Hals
Address: Damstraat, 10, Amsterdam, 2011 HA, NL

8/10

Excellent

01 Aug 2026

Adele

Great centrally located hotel, large room with shower and bath in bathroom, comfortable beds and decent size room. A/C was ok but not massively powerful. Didn’t use dining or bar facilities so can’t comment. Overall good hotel, centrally located and good value for money for Haarlem

10/10

Exceptional

29 Jul 2026

Adil

This is an amazing hotel in a great location. Step outside and be surrounding by nice shopping and restaurants and the stunning church. The staff is always kind and friendly and they go above and beyond to take care of the guest. It’s a short nice walk to the train station so you can easily be in Amsterdam, Leiden or Zaandvoort beach in 20-30 minutes. The keukenhoff gardens are easily accessible by bus as well. I would highly recommend this hotel to anyone seeking to stay and explore in the Netherlands.

8/10

Excellent

27 Jul 2026

Smiljana

I want to say that I would have given 5 stars had it been only my experience rating this hotel. I stayed there for a week and my mom who came a week before me stayed there for 2 weeks. To me the staff were very friendly and helpful, room was cleaned and updated , the location was perfect. However, My 82 year old mom who checked in this hotel a week before me had a very negative experience with one staff person. She shares that this particular staff member was unprofessional, disrespectful and had even hostile tone towards her upon her check in. Second, we booked a taxi pick up through the hotel for her and she states the vehicle was filthy and in very poor condition. It is unfortunate that after the potato van ride, the particular staff happened to check her in and further created a bad first impression. My mom is 82 and has been traveling for several years mostly on her own through out Europe. Luckily, she hasn’t had this type of experience before , let alone in a place that specializes in hospitality. As an elderly and a solo traveler, experiencing feeling welcomed where she lands is very important and colors her experience of that place.With that said, this was an isolated incidence in this hotel. All other staff were extremely kind and helpful to my mom and me. Shout out to Amber and another professional young lady (maybe named Nina) who were both so sweet and went above and beyond for her. Thank you to them as they made up for what went bad.

10/10

Exceptional

24 Jul 2026

John

The staff was friendly and helpful. The location is convenient; right next to the Sabokerk in the center of the town.

10/10

Exceptional

09 Jul 2026

kathryn

Everything was excellent. Exceptionally clean and extremely well located for restaurants,cafes and activities.

Partner

6/10

Pleasant

03 Jul 2026

John

Watch out! If you arrive early and the room happens to be ready, you have to pay extra per hr basis up to official check in time in order to get into your room that is ready.

10/10

Exceptional

25 Jun 2026

Fenton

Good room. Good staff. Easy walk to train station. Easy access to eating places and bars

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Shirley-Anne

Very pleasant stay
Will definitely return

Self

10/10

Exceptional

16 Jun 2026

Adil

This hotel is awesome! The location is perfect and the staff are also first class. I would highly recommend this hotel for anyone staying in Haarlem and I would also recommend staying here instead of Amsterdam. You will pay 3x the price in Amsterdam for this quality of hotel and Amsterdam is only a 20 minute train ride away. People are much nicer and more relaxed in Haarlem also.

Partner

6/10

Pleasant

11 Jun 2026

Leslie

This hotel is well located. Staff were great. Our room was okay. The bathroom was very nice. However both my wife and I felt the beds were lacking. Not comfortable at all. The pillows were not good. We felt that the bedding was second rate. The room was quiet. Except for when there was any activity in the central core. It’s designed to allow sound to travel.

I would not categorize this property as “4 star”. 3 star for sure.

Partner

8/10

Excellent

08 Jun 2026

James

This wobderful hotel is very well located right in the centre of Haarlem, close to restaurants, shops and the canal. All the staff were exceptionally friendly, helpful and pleasant. Our room was large, we'll appointed and the bed was very comfortable. The only slight issue was with the air-conditioning (or climate control as one of the staff explained) which was unable to keep the room at a comfortable temperature during the hotish spell (25C) during our visit. The staff offered us a large fan which did something to alleviate the heat but we found it too noisy to leave on at night. The breakfast was good with plenty of choice and reasonably priced. We would definitely stay there again but possibly when the weather is a bit cooler!

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Douglas

What a lovely hotel! Beautiful domed ceiling over the lobby stairs.
We were welcomed with a friendly reception desk and given an early check-in. The location is so perfect to explore this charming city. Canals with regular short cruises, charming streets with excellent shops and a lovely town square surrounded with an outstanding choice of restaurants. Would highly recommend a stay here.

Partner

8/10

Excellent

26 May 2026

Christine

The room was clean, beds comfortable.

Family

10/10

Exceptional

25 May 2026

Carla

The staff were very good with helping me plan my trips from Haarlem to other areas using either the trains or buses. Always friendly. The breakfast was always good and plenty of choices. I would stay there again.

Self

10/10

Exceptional

17 May 2026

Iliana

Un hotel espacioso, bonito, en un lugar que tiene cerca muchos restaurantes, cafés, comercios, supermercados. Buen acceso al transporte público. Y excelente atención al cliente. Saludos a Manuel! . Muchas gracias

Friends_and_family Friends

8/10

Excellent

17 May 2026

MARTIN

It’s a nice property. Could use some upgrades but great location and nice property.

Family

8/10

Excellent

16 May 2026

Jane Toledo

Shout out to the staff Amber annd Teeuw and Blessy, very accommodating and friendly staff, made
our stay comfortable. We unfortunately had a bad experience with the manager Nina , who had made us uncomfortable and had insulted us during our second day breakfast ( we came in 20
minutes before closing which was at 9:40,
so my husband decided to get foods enough for us to eat and enjoy it / placed on our table so the dining staff can clean up at 10). Nina, saw us still eating at 10 and said in an unfriendly voice and statement , \"Don't
you know we close at 10? with a tone as if if we were ignorant. We didn't say a word.
We already had food on our table enough to enjoy breakfast. Did she mean we had to
devour all the foods in 15 minutes/ right at 10 and be done ? We travel twice a year in different countries and this is our first bad experience.

Teeuw, after we told him our bad experience tried so hard to apeace us and helped us in exploring Haarlem.

Amber / front desk was lively and charming and very helpful.

Partner

10/10

Exceptional

14 May 2026

Amy

This is a comfortable and really beautiful hotel. We had no issues at all and would stay there again. I only wish there was an easier way to get luggage from the train station to hotel.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Martha

Room was clean and comfortable. Hotel is quiet and perfectly located in center of great shopping, sight seeing, and restaurants.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Sonya

The hotel was beautiful and right downtown

10/10

Exceptional

02 May 2026

Michelle

Very comfortable bed!!!

Partner

10/10

Exceptional

26 Apr 2026

Rhonda

Very convenient and quiet location. Very clean and great breakfast. Staff were wonderful. Suite was very spacious

Partner

10/10

Exceptional

23 Apr 2026

Christopher

The junior suite was excellent. Despite the hotel being full it was quiet at night. Staff were friendly and helpful.

The hotel is very well positioned for access to the town.

I would recommend this hotel.

We did not try the food so cannot comment on that.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Shirley

Hotel was very clean . Staff was very helpful and friendly ! Breakfast available for fee - we didn’t eat breakfast there .
Location was superb ! Minutes away from shops , cafes , restaurants- it’s right in historic Center of Haarlem . And also minutes away from beautiful canal.
Would recommend this hotel !

Partner

10/10

Exceptional

17 Apr 2026

John

The room had plenty of space, the breakfast was pleasant, and the staff were friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

marion

Great location and very friendly staff

Family

8/10

Excellent

28 Mar 2026

Anthony

The breakfast menus was very varied and tasty. The staff were all very friendly and helpful. The room was clean but dated.

Partner

10/10

Exceptional

27 Mar 2026

Kurt M

Everything was perfect and painless. The staff is warm and helpful. The room was as comfortable as any we have stayed in at any price point. We’ll stay again as soon as we can.

Partner

8/10

Excellent

23 Mar 2026

P A

The hotel is well located in the centre and the room was comfortable. We had one breakfast in the hotel but this wasn’t great, too many people and insufficient tables meant a long wait and even when we got into breakfast the standard was not high.

Friends_and_family Friends

8/10

Excellent

22 Mar 2026

Debra

Breakfast was good
Free drink for skipping maid service

10/10

Exceptional

17 Mar 2026

Andrew

What a wonderful stay. The staff are extremely kind and helpful; a special thanks goes to Teeuw on reception for going the extra mile for us!

The room was very spacious, clean and had all the amenities we required. Breakfast provided a range of muesli, cheese, hams and freshly baked croissants etc. A plentiful range of teas and coffees set us up nicely for daily walks around the local area.

The hotel is situated right in the heart of Haarlem making it extremely easy to get around. I highly recommend a stay at the Amrath Grand Frans Hals hotel!

Partner

10/10

Exceptional

12 Feb 2026

Ian

Staff were great, room was really comfortable and full of amenities and the location was fabulous. Will definitely stay again.

Self

10/10

Exceptional

09 Feb 2026

Anneke and Richard

Yes. Very nice check in person. Room clean, nice amenities! Only negative thing is I wish they told me how to actually get to the hotel and park(i.e. Park here etc ). We figured it out but if the hotel gave driving directions that would have been nice.

Leisure Partner

10/10

Exceptional

12 Jan 2026

John

This was our second stay at this hotel. Clean rooms, great location and super friendly and helpful staff.

Leisure Partner

6/10

Pleasant

19 Dec 2025

Kyle

.

Business

10/10

Exceptional

07 Nov 2025

Steven

Lovely staff, great room, fantastic location

Business

10/10

Exceptional

14 Oct 2025

Jeff

Great location

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Jeff

Excellent location and friendly staff.

Partner

10/10

Exceptional

02 Oct 2025

Frank

Breakfast had excellent options every day.
Liked the green incentive for complimentary drinks.
Staff always friendly and helpful.

There is a cute little black and white kitty that was a big hit with some people in our group.

Leisure Family

8/10

Excellent

02 Oct 2025

Mubarak

Excellent

Leisure Family

8/10

Excellent

28 Sep 2025

Teresa

Good location near the square

Partner

10/10

Exceptional

28 Sep 2025

Barry

We had a fantastic stay

Leisure

10/10

Exceptional

26 Sep 2025

Sue

Lovely hotel

Lovely welcome by staff on reception very helpful.

Partner

8/10

Excellent

23 Sep 2025

Rosaline

Good location for transport and shops. Clean room.
Staff friendly.

Partner

6/10

Pleasant

20 Sep 2025

Hendrik

Pedestrian 4-star hotel!

The hotel is ideally situated near the Grote Markt and near all the attractions. The rooms are well appointed and spacious. We were aware that there wasn’t a refrigerator in the room, but a 4-star hotel should have one!
The breakfast was rather disappointing - no fruit salad, but a few grapes and a few slices of melon. There were no saucers at breakfast and no big spoons.
But the greatest disappointment was the staff. The blonde woan at reception was brief and quite snooty. I don’t want the tobe all over us, but soeties we wouldgreet them and the blond would pretend not to hear us. Never ever smiled or made us feel welcome?!
The breakfast staff on the other hand were friendly and engaged one in conversation.

Partner

8/10

Excellent

13 Sep 2025

Ethan

Bueno

Leisure Partner

6/10

Pleasant

03 Sep 2025

Jon

Noisy

The room was a nice room. But it was very noisy. People out in the street till 3am and emptying bins at6am

Partner

10/10

Exceptional

03 Sep 2025

Rafal

Great hotel to stay in

10/10

Exceptional

02 Sep 2025

John

The hotel was located within easy walking distance of good bars and restaurants. The staff were very helpful. Nice quiet room. Very enjoyable stay.

Leisure Family

10/10

Exceptional

15 Aug 2025

German

Perfect Location

I have been staying at this hotel for the past 15 years, that I have been traveling to the Netherlands. Everything is perfect, and I highly recommend.

Partner

6/10

Pleasant

13 Aug 2025

Vadim

The bed is comfortable. The location is quiet. A/C is quiet. The bathroom is modernized. The room is spacious. Negatives: decor is basic and dated. I disliked the carpet in the room. The bath robes are old and scratchy. No coffee machine in room.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Monica

Great location, very helpful staff, good food, quiet and clean.

Leisure

10/10

Exceptional

02 Jul 2025

Charles

Great location and very nice hotel!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Christopher

Great location

Leisure

10/10

Exceptional

27 May 2025

Chuck

Great location in Haarlem. Lots of shops and restaurants in walking distance. Excellent staff and service. Great restaurant on hotel.

Leisure Partner

10/10

Exceptional

10 May 2025

Ian Michael

good location for central Haarlem

Leisure Partner

10/10

Exceptional

02 May 2025

Christine

Beautiful

10/10

Exceptional

25 Apr 2025

Jennifer

Stunning stained glass skylight above the lobby. Great restaurants just step’s away.

Leisure Family

10/10

Exceptional

13 Apr 2025

Richard

Hotel is very near the center of the attractions of Haarlem, so very convenient location. The executive room is comfortable with enough spaces. Staff is professional and friendly. Just one thing that we would prefer firmer mattress for our backs.

Leisure

8/10

Excellent

06 Apr 2025

Jennifer

Great location

It’s perfectly located. Rooms are fine, average. Staff is excellent— friendly and helpful. Our room was on the pedestrian street side and was very loud from 6pm until well after midnight— earplugs made that not a problem, but something worth noting.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2025

Ernst

Great!

Good stay. Great service, friendly staff, clean rooms and good breakfast.

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Grahame

Great location, clean and comfortable

Great location, v clean hotel with friendly staff. A little tired in room, could maybe be updated but v comfortable.

Self

6/10

Pleasant

09 Feb 2025

Teri

Property was under renovation and was not told or offered a room on a higher floor. Workers started working before we woke up. Also no signs for doors so staff entered while we slept (jet lag) without waiting for a response after knocking.

8/10

Excellent

19 Jan 2025

Willem

Good hotel, excellent location. Had 2 rooms; they were standard rooms with comfy beds. Location was the reason we chose this hotel.

Leisure Family

10/10

Exceptional

17 Nov 2024

Janet

Lovely hotel in the heart of Haarlem. Walkable from the train station. My go-to when in the area.

Leisure Self

6/10

Pleasant

05 Nov 2024

Mrs R

The hotel was in a great location being next to Dam Square in the centre of Haarlem.

It was expensive and the room was disappointing as it was tatty and in need of refurbishment. The curtains were marked and the toilet seat was loose so it slipped to the side. One of the bedside lamps also didn’t work. It was generally noisy with people walking along the corridors and doors banging in the hotel.

Leisure

10/10

Exceptional

04 Nov 2024

Marina

Fantastic as always!!!

Leisure Family

8/10

Excellent

17 Oct 2024

Dale

Friendly staff and accommodated my gluten free requests. 4th floor room very warm, even in October. Very clean. Beware- we enjoyed a nice buffet breakfast daily and were quite surprised to be presented with a bill for 123 Euros upon leaving! There was no communication about the fee for buffet. We had interactions w several front desk staff, and never a mention of the fee. Poor customer service in that area.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Steven

Great location, lovely staff

Business

10/10

Exceptional

01 Oct 2024

gary

The 3rd time staying here and still as good as the 1st time. Haarlem is a wonderful place to stay and the Amrath just makes the stay so much better. Im back for the New Year and i cannot wait

Partner

10/10

Exceptional

26 Sep 2024

daveen

Loved the location, staff very helpful.

Leisure Family

10/10

Exceptional

22 Sep 2024

Anne

Great location!

Location was great, right off a lively town square with lots of outdoor cafes and restaurants, and also very close to the river on the other side. Staff was friendly and helpful. Enjoyed renting a bike each day right there from the hotel.

Friends_and_family Family

10/10

Exceptional

19 Sep 2024

Heidi

In the center of Haarlem and easy access to the surrounding area. I had a rental car and the public garage is right next to the hotel. Easy to drive to other towns and. Ities from there. Will definitely stay there every time I go to the Netherlands.

10/10

Exceptional

10 Sep 2024

cheng

Close to every thing but quite at night

8/10

Excellent

09 Sep 2024

marilyn

Well located and staff very helpful

Friends_and_family Family

6/10

Pleasant

09 Sep 2024

Gerard

Overall enjoyed it because of the good location. Property is a bit dated. Beds are soft and not in a very good condition (mine needed repairing), airconditioning does not work properly and blows humid air and there is no gym. Staff friendly and property is clean, just needs a work over

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Eric

Beautiful hotel and amazing staff. Perfect location.
Haarlem is one of the most beautiful cities I've visited.

Leisure Family

10/10

Exceptional

26 Aug 2024

Pauline

Perfect hotel in Haarlem

Fabulous hotel , very central for shops and restaurants in Haarlem . Near train station. Very clean and friendly staff

Partner

10/10

Exceptional

17 Aug 2024

Charles

The Hotel is located in a great area of Haarlem. You can easily walk into town and are close to many great restaurants and shopping.

Only issue is that the hotel does not have air conditioning and we were there during warm days and the rooms were very warm.

Leisure Friends

8/10

Excellent

10 Aug 2024

Lourdes

It was very in a very nice location. The staff and service were great ❤️

Leisure Family

10/10

Exceptional

30 Jul 2024

Wayne

Very comfortable, well sized rooms

Staff were very friendly and helpful. The hotel's location is superb and the room sizes are good. We had a lovely stay and will return!

Partner

8/10

Excellent

21 Jul 2024

Sara

Great location in fabulous Haarlem

Slightly dated but very comfortable hotel in a fabulous location. Very fruendly and helpful service.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2024

Marina

Beautiful hotel in a beautiful location!!

10/10

Exceptional

07 Jun 2024

Laurie

The staff were so friendly and helpful; the location was perfect for attending the conference at the PHIL. There was a charm in this hotel.

Business Partner

8/10

Excellent

26 May 2024

ILIAS

Room111 on first floor had a view of the air conditioning units and opposite houses.Not pleasant as a vista.
Bathroom wash basin was cracked. Booked a de luxe room which it was not. However comfortable, clean and staff were very friendly. Excellent location in old town near Grote Markt. I would return happily

Leisure Partner

10/10

Exceptional

23 May 2024

Keith

Incredible access to old Haarlem and the Teylers Museum, convenient options to Amsterdam, Schiphol and de Keukenhof

Leisure Family

10/10

Exceptional

23 May 2024

Mike

The staff was amazing and spoke perfect English, the room was spacious and quiet. I loved the convenience of water coolers on each floor. There is a beautiful central stair area with a stained-glass ceiling.
The hotel is right next to the cathedral and a block over is one of the best frites (fry) places I ate at in the Netherlands.

Leisure Partner

10/10

Exceptional

21 May 2024

Debra

Parking could have been an issue, but there is a deck under the ground
Front Desk was excellent

Leisure Partner

10/10

Exceptional

17 May 2024

Jonathan

The staff are so friendly and helpful, that is why I'd return and recommend this hotel.

Business Self

8/10

Excellent

07 May 2024

Suzanne Elaine

The room facilities were good but not perfect, however when we told the reception what the problem was they resolved it straight away. The staff were really friendly and helpful. Location was ideal for seeing Haarlem and the surrounding area.

Leisure Partner

10/10

Exceptional

06 May 2024

Sherron

Nice place to stay in Haarlem. Very convenient to all the sites and restaurants.

Leisure Friends

10/10

Exceptional

04 May 2024

Maria Christina

Location is ideal.
Hotel personnel very helpful and friendly. Housekeeping rush thru cleaning my room. I opted out of having them clean the room until after I checked out.

Leisure

6/10

Pleasant

03 May 2024

Robert James

The hotel accommodation was most satisfactory and served us well.

Leisure Family

6/10

Pleasant

02 May 2024

John

We didn’t have any heat and they were well aware of that because all of the space heaters were in use for other rooms. This lasted the whole time we were there, although we did have a space heater for 2 of the nights. The location is fantastic, right in the heart of this fabulous town. They did have a fairly good selection on their breakfast & it was adequate. Get there earlier if you love pastel de nata! I do have to say that the front desk staff was excellent & very friendly.

Leisure Partner

6/10

Pleasant

29 Apr 2024

Thomas

The shower is dangerous. Very slippery. The mattress on the bed was at an angle, sloping to one side.

Leisure Partner

10/10

Exceptional

23 Apr 2024

Xianzhong

Excellent hotel