Name: Premiere Classe Rouen Sud Parc Des Expositions
Address: 11 Avenue Des Canadiens, Saint-etienne-du-rouvray, 76800, FR

10/10

Exceptional

15 Mar 2026

Assim

C'était super
La dame a l'accueil était super gentil, très professionnel

Le site hôtel.com ma paid payé des taxes + frais mais une fois arrivé sur place l'hôtel ma demander de payer des taxes
L'hôtel s'excuser pour ça mais ce qui est pas compréhensible pourquoi hôtel.com fait payer les clients ce genre de tax et en plus ont le sera pas avant le payment ...

Self

10/10

Exceptional

24 Feb 2026

Emma

Clean room great staff and fab location out of city centre so felt safe with lots of food outlets around you . Will deffo use again

Partner

10/10

Exceptional

08 Sep 2025

kenneth

Friendly staff restaurants and lidle nearby seating outside reception where we enjoyed a bottle or two of wine

Leisure Partner

10/10

Exceptional

19 Aug 2025

Ros

Warm welcome and comfortable beds

Leisure Friends

6/10

Pleasant

07 Jul 2025

Doug

Property is tired ,shower room in particular

Leisure

8/10

Excellent

21 Jun 2025

Norman

One night stay

Overnight stay on way to holiday. Had late check-in at 11:30pm , very good

Partner

6/10

Pleasant

14 Jun 2025

Julie

Ok but wouldn’t stay again

The beds were tiny. Beds were uncomfortable. 1 pillow each for a family of 6.

No kettle or coffee making facilities.
We went and purchased a kettle because we needed it for baby bottles.
Air conditioning was mediocre and didn’t really work.

Friends_and_family Family

10/10

Exceptional

16 May 2025

Ruben

The owner was extremely nice , however room floor was a little sticky

Leisure Self

2/10

Poor

05 Jul 2024

Stephen

I didn’t realise the hotel had so many people staying full time. It felt like an immigration holding facility.

8/10

Excellent

18 Apr 2024

Kenneth

Exactly as expected of this property

Leisure Friends

8/10

Excellent

18 Aug 2022

D

Overnight Stay

This is fine for an overnight stay en route. The rooms are compact, but clean and functional. The receptionist was very friendly and spoke good English.

Friends_and_family Family

8/10

Excellent

30 Jun 2022

Steve

Good

Stayed here for 1 night,the bed was comfortable,the room was clean,free parking on site,the WiFi was working,buffet continental breakfast was fine,for what I paid and what I received perfectly good.

Self

6/10

Pleasant

01 Sep 2021

Matt

Lovely staff - can’t fault them - but the rooms were tiny and hard to manoeuvre in, and the bathrooms were unbelievably small. We’ve stayed in several Premiere Classe hotels and this was by far the most cramped.

Friends_and_family Family

2/10

Poor

09 Jul 2021

Verified traveler

Please don’t recommend this property. Could stay there. Left after seeing the place. Looked like if people were staying there for weeks on end. Parking full of vans and therefore no room. Felt totally unsafe for myself and my car.

Leisure

6/10

Pleasant

17 Oct 2020

Verified traveler

The smallest hotel room I have ever stayed in! Tiny bathroom as well.
Online check-in didn't work. Regular check-in was very slow.
Everything was clean. Wifi was good. Beds were OK.
Bedside table was broken.
Somewhat noisy due do some partying next to our room.

10/10

Exceptional

21 Aug 2020

Verified traveler

Needed a late check in but the reception do not speak any English. Struggled to get the information across. Got there in the end and a perfect hotel for a one night stop over

Friends_and_family Family

8/10

Excellent

02 Aug 2020

Dick

Easy and comfortable perfect for my stay as travelling through to south of France

Friends_and_family Friends

10/10

Exceptional

27 Jul 2020

Sam

Nice hotel for overnight stay

Nice budget hotel for an overnight stop on the way back to Calais (2 hr drive) near to a Mcdonalds for food if you have kids. Rooms are small but clean & beds are very comfortable. Receptionist was extremely friendly & spoke good English if your French is rusty. Secure car park gates lock @9pm

Friends_and_family Family

8/10

Excellent

10 Jan 2020

Petronella

A little tired

Hotel is very basic and a bit tired. However, we paid very little so we can't complain. Breakfast was good and you can eat as much as you like, not bad for €5! Staff were helpful and pleasant.

Partner

6/10

Pleasant

10 Nov 2019

Melanie

Tail of two halves

Stayed here on journey down France. Cheap and cheerful. Friendly desk staff booked me into a ground floor room to facilitate walking puppy. Stayed on return to UK. Different atmosphere entirely. Place was heaving. Indifferent desk staff booked me in to a second floor room.

Self

4/10

Poor

21 Jul 2019

Verified traveler

Room was very cramped. It didn’t smell very nice and although the sheets and pillowcases were clean the eiderdown was dirty and stained. The bathroom was awful the shower head was broken and shower was very small, We were woken up very early by noisy neighbours who were talking loudly and had the car radio on. Have stayed in nicer places for around the same price and won’t be coming back here soon!!

Leisure

4/10

Poor

17 Jun 2019

Marianne

Needs fixing

The shower head was broken and wouldn’t stay in the handle. Bunk bed that sits on top of the queen bed has metal supports and I hit it with my head as I bent to reach the nightstand and ended up with a cut and bruise on my forehead. It should have rubber guards around the edges. No in room kettle.

4/10

Poor

08 Jun 2019

Verified traveler

This property was easy to get to and had two restaurants close by. The rooms were EXTREMELY SMALL. We are not big people but the bathroom was so small you could sit on the toilet and touch all the walls including the shower. In order for one person to go into the bathroom the other person had to lie on the bed or go outside the room. There were two of us and the room had three beds so we are not sure how you would fit three people as it was crowed with two. NOT as shown in the photo on the internet.

Leisure Family

10/10

Exceptional

21 Mar 2019

Verified traveler

It appears this hotel has been refurbished and was very pleasant because of this.

Leisure Pet

6/10

Pleasant

04 Nov 2018

Salstur

Disappointed to be placed near a very noisy generator/air conditioning unit which kept us awake.
Otherwise acceptable overnight stop.

2/10

Poor

14 Oct 2018

john

Let me in , I need sleep

24 hour check in machine not working ,no help from any phone numbers given to us , thought we were going to have to sleep in our car . Eventually got in hotel ,it’s the same as any economy room in France ,small bathroom, small room , and not much light. But it’s done for a knock down price.you get what you pay for , I intend to spend more in the future

Partner

8/10

Excellent

20 Sep 2018

Les

Nice hotel bathroom a little on the small side but you get what you pay for

8/10

Excellent

04 Sep 2018

Colin

Good budget hotel

Arrived late and received help with booking in from a very pleasant young girl. Rooms are basic but value for money. Breakfast is very sparing, barely any choice but good coffee.

Family

6/10

Pleasant

02 Sep 2018

LInda

Clean and friendly staff, accommodation dated and could do with an upgrade

Partner

2/10

Poor

02 Sep 2018

catso

Shabby

The hotel is shabby and dirty. I know it’s cheap but we had to be moved to another room as the bedsheets had not been changed from the previous occupant! Full of hairs and bits. Still not convinced they were clean in the second room...very basic rooms, but we knew that as we have stayed in other Premiere Classe hotels in France. However, others were clean! A few places to eat within walking distance. We tried Food Station, which was a very pleasant surprise!

8/10

Excellent

29 Aug 2018

Brian

A good basic hotel

A good basic hotel, close to several restaurants. Staff were very helpful. The breakfast option was ok with a nice selection of continental bits and pieces

6/10

Pleasant

19 Aug 2018

Paul

Stopover in journey.

Cheap and cheerful budget accommodation.
Reasonable VFM.

4/10

Poor

14 Aug 2018

Simon

You get what you pay for!!

This has to be the worst budget hotel I've stayed in (nowhere near the standards of an Ibis budget). The rooms smelt of cigarette smoke and there were countless burn holes in the bed sheets. The other guests that were staying spent their time outside the rooms talking loudly and smoking till midnight, then up at 6am to go to work just as noisily. The door didn't feel securely locked which made my wife nervous. The decor and just general maintenance needs looking at as this hasn't been done for many years.
Positive points:
The beds were actually comfortable, the location was good for us as there was plenty of places we could eat within walking distance, a super market and petrol station just down the road. The lady on reception was also really friendly and very welcoming.

8/10

Excellent

14 Aug 2018

Monique

Very convenient economical stopover.

Secure parking, good local amenities, near the autoroute. We use frequently because very satisfied, and very convenient.

Partner

6/10

Pleasant

21 Jul 2018

Verified traveler

Quite hard to find due to road works and poor signs.

4/10

Poor

16 Jun 2018

Sharon

Not the best premiere classe I have stayed in !

Family

6/10

Pleasant

13 Apr 2018

Verified traveler

Diappointing cramped and scruffy room. Staff extremely pleasant and petit dejeuner good.

4/10

Poor

06 Jul 2017

pamela

Tired looking

Not a lot of room especially bathroom.The room a bit tired looking The water was nice and hot

Partner

2/10

Poor

20 Jun 2017

John

Worst hotel ever

I have been in many toilets that smelt better than the rooms even after we changed. We have never stayed in a cupboard for three people where it was not possible to walj round the beds. Breakfast room was clean and breakfast good. Will never stay in one of these hotels again and consequently wiil cancel my future booking in Boulogne

Family

2/10

Poor

03 Jan 2017

enar

Disgusting place

Stinky room and dirty linen. Cigarette smell everywhere! Not recommended at all despite low prices. Not worthy!!!

Partner

6/10

Pleasant

13 Nov 2016

Osborne

Good for a stopover no English spoken to channels available

10/10

Exceptional

19 Jun 2016

Roderick

Cheap & clean

A basic but very clean pair of rooms. Restaurant next door ok. Very good value for money hotel.

Family

6/10

Pleasant

20 Sep 2015

Sal

You get what you pay for.

I think the hotel was good and so did my family. We booked the hotel through expedia, which was easy and great. When we got to the hotel to check in, the receptionist didn't speak much english. However, i did understand her, and she understood me, which was brilliant! The hotel is based on a block of flats in which you enter your from the outside. We booked a room for 3, and it came with an en-suite toilet and shower. We was given complimentry towels. The hotel was close to the local shops in Rouen, France, this made life alot easier. Only downside was, on the night we were staying, we had a group of people also staying in the hotel who were very NOISY! We went to bed at 1030pm and couldn't goto sleep until 1.30am. Although the hotel can't take the blame for it, they could perhaps have a patrol walking around to see if there is any trouble. As our next door looked as though they were having a rave party! If your looking for a short stay as you are travelling, this hotel is perfect in Rouen, France.
Good Points
3 people can stay in one room
Very cheap
Has en-suite toilet/shower
Clean
Has tv/satallite
Has good lighting and desk
Has a car park
Located near shops

Bad points
The room is too small, you'll be trodding on each others toes
If you get noisy neighbors, you'll end up with depression
The tv was in french, did'nt have any international channels like bbc
Staff only spoke French
Pillows were flat as pan-cakes
Bunk bed isn't made for a tall/fat person

6/10

Pleasant

05 Aug 2015

Verified traveler

Just a basic hotel

Basic but that's what we expected and what we required.

Family

6/10

Pleasant

02 Aug 2015

William

It is what it is !

It is what it is! If you want 5* book something else. If you want a place to lay your head, park the car, feel safe and have a good shower - for about 25 quid! - then this is the place. Being fussy, my only complaint would be that the lady on breakfast duty that morning was a bit stingy with the bread. Will we book again? ABSOLUTELY!!

Partner

4/10

Poor

14 Sep 2014

SJ

Noisy

Noisy air conditioning unit near the room, usually stay at primer class but this one was pob the worst

10/10

Exceptional

08 May 2014

doc bob

second visit

Ok, basic, but good value. simple breakfast, better than on a motorway

6/10

Pleasant

24 Aug 2013

Adrian

Budget place to lay your head.

The Premiere Classe chain of hotels do exactly what they say on the tin. They are a low cost option to break up a long drive to or from the south of France. It's difficult to find anywhere that will cater for a family of six on a budget, so their option of three single beds works for us perfectly, with one adult accompanying two of our four children each.

The breakfast is a good value all-you-can-eat continental affair, with plenty of choice.

All in all, a good option for a money saving overnighter, that we have taken for the past three years with no real problems (if you don't mind the most basic of amenities - it's only for a night after all!)

8/10

Excellent

12 Jun 2013

Adamsdown

Good, basic hotel

The hotel was clean and comfortable. Well-placed for business stays as just outside the city, within easy reach of the road network and commercial areas. No restaurant but several within walking distance.

2/10

Poor

03 Jun 2013

maddy

dirty hotel

I stayed only one night in hotel.I would not recommend anyone this hotel,it is dirty,dated,check in until 11AM or after 5PM,other time nobody at desk.It is 6 km away from city center.

2/10

Poor

30 Sep 2012

Verified traveler

Never again

The room was just about adequate but the staff were the most ignorant people I've met. They started by telling me there was no booking and after an argument as they tried to walk off without checking I got them to check and low and behold we had a booking. Hotels.com should remove them from the website. Very disappointed

Family

6/10

Pleasant

01 Jul 2012

Glyn & friends

Poor Maintenance

Have stopped in many Premiere Classe but this was one of the worst. Though apparently refurbished the hotel looked in need of a make-over. Both rooms though clean had numerous faults - several light bulbs not working, no soap in dispenser, only 1 water cup, shower tray flooded bathroom and room, noisy guests, lot of traffic noise. One night was enough for us and our friends so never again. Best thing I can say about it was its location - easy to hop onto regular bus service into city centre and only 1.50 euros each way.

2/10

Poor

15 Aug 2011

helen

don't do it

We needed a hotel just to sleep in overnight to break up the journey back from the vendee to calais, we knew we'd be arriving at the hotel late and setting of again early. We have 3 children so have to book 2 rooms and decided to keep things cheap and opted for the premiere inn. Never again! It was claustrophobic and stuffy, with the smallest window. There were dogs in the hotel barking all night. The area made us feel unsafe. The bathroom so tiny with everything in an enclosed space and dirty. The worst part was the dirty, stained, ripped sheets complete with hairs. One of the rooms also smelt terribley of smoke. We all ended up sleeping in one room. I knew we were taking a gamble as it was so cheap but never again. Spend the extra money, even for the small amount of time we were there I still wish we'd booked elsewhere. The only positive I have is the check inn and out was hassle free and straightforward with pleasant staff!

Family

8/10

Excellent

26 Apr 2011

Lynn

good budget hotel

On the main road across from the Expo area this hotel was clean and neat. Each room is triple with a queen bed on the bottom and a twin perpendicular above the headboard. The mattresses were comfortable. No luxury but accomodating for three adults. The bathrom hasa shower- but very small with shallow well- do no leave items on the bathroom floor. Think premier stateroom on a cruise ship- if you are okay with that kind of space and desin than you will be happy with the room and love the price!

Family

4/10

Poor

14 Aug 2010

Verified traveler

1er classe rouen not very 1st class...

The receptionist couldn't find my reservation, the room smelled like cigarette-smoke (while I asked for a no-smoke room), there was no toilet paper, breakfast was very very simple...

6/10

Pleasant

07 Sep 2009

Mark

difficult to find, otherwise ok

secure parking made a big difference for those riding a motorbike, the room did exactly what it said on the tin, comfortable but very basic, if you need more than just a place to rest and shower then look elsewhere.

10/10

Exceptional

31 Aug 2009

C

Excellent budget hotel

perfect, easy to find and ideal as a stop-over hotel. Staff were very helpful and room was basic but comfortable - reminded us of a caravan ~(all in one shower and toilet!).

6/10

Pleasant

02 Aug 2026

Jessica

Climatisation ne fonctionne pas

10/10

Exceptional

27 Jul 2026

Emmanuel

Bien que la climatisation soit tombée en panne, j'ai dormi comme un loir.
Le seul bémol serait le parking qui est trop petit pour les nombreux utilitaires.

4/10

Poor

26 Jul 2026

Assadour

Chambre vétuste et bien que propre, non entretenue, comme l'hôtel en général. Climatisation non efficace.
Salle de bain exiguë trop petite.
Je ne recommande pas vraiment.

2/10

Poor

21 Jul 2026

Hillary

Malgré le signalement donné, il y a encore eu des insectes dans ma chambre. Malheureusement, la climatisation n’a marché que le jour de mon départ. J’ai eu du mal à dormir, je ne dormais pas beaucoup. Je passais de très mauvais nuit. Il y avait des odeurs de cigarettes désagréables. Le matériel était défectueux contrairement a certaines chambres… ( Lampes intégrés, cintres, il n’y avait pas machines à laver ou de bonne endroit pour sécher nos vêtements en toutes sécurités. J'étais obligé de laver mes vêtements dans l’évier et me débrouiller pour le séchage) J’ai trouvé cela injuste. Il n’y avait pas de restauration le midi, ni le soir alors j’étais obliger de manger fast-food presque tous les jours. Il y a un bon petit déjeuner. Le personnel est assez cool. Il y a beaucoup de fumeurs alors que c’est un hôtel non-fumeurs,(raison pour laquelle j’ai pris l’hôtel), c’était horrible et insupportable. Je n’ai pas aimé surtout lors du petit-déjeuner et quand je sortais la fumée de la cigarette venait sur moi. Horrible.

Self

4/10

Poor

19 Jul 2026

Jeremie

Pour une nuit ça passe. Malheureusement la climatisation ne fonctionnait pas... Un geste commercial aurait été bien

Self

6/10

Pleasant

11 Jul 2026

Bin

Comme toujours, la climatisation ne fonctionne plus

Self

6/10

Pleasant

04 Jul 2026

Benoit

J’ai réservé cet hôtel pour avoir un minimum de climatisation mais ils était en panne

Business

8/10

Excellent

27 May 2026

tirard gatel

Excellent rapport qualité prix, ma chambre bien mais mon collègue clim HS

Business

4/10

Poor

22 May 2026

Maggy

hôtel vieillissant et mal entretenu

Business

6/10

Pleasant

06 Apr 2026

Benoit

chambre vetuste, non rafraichi depuis lontemps

Self

2/10

Poor

05 Apr 2026

JEAN MARIE

Chambre en mauvais état general.
Pas de clim. Pas de commande téle.
Mur dégradé....

Self

10/10

Exceptional

27 Mar 2026

Laurent

satisfaction

Self

2/10

Poor

15 Mar 2026

Peter

Katastrophal! Zimmer vollkommen verwohnt
Und mit Schimmel an der Wand. Selbst in dieser Preisklasse sollte man besseres erwarten können. Mit dem Premier Class in Lyon hatte ich bessere Erfahrung. Lediglich über die Matratze kann ich mich nicht beschweren. Das Reinigungspersonal hat seine Arbeit nach bester Möglichkeit erledigt. Das Frühstück war dem Preis entsprechend OK.

Self

10/10

Exceptional

01 Mar 2026

Houssine

Les personnels sont très réactifs le séjours est très bien passé je suis trés satisfait

Self

8/10

Excellent

27 Feb 2026

Sophie

Personnel super sympa, nous avons bien rigolé nous avons été très bien accueilli, petite chambre sympathique. Hôtel proche du Zénith nickel pour nous qui étions de passage. Petit dej bon rapport qualité prix

Partner

10/10

Exceptional

25 Feb 2026

NATHALIE

parfait pour le prix

6/10

Pleasant

17 Feb 2026

Laurence

Pas de chauffage a notre arrivé, fenetre oouverte a notre arrivé

Partner

10/10

Exceptional

14 Feb 2026

didier

Bien

Self

8/10

Excellent

12 Feb 2026

Maeva

Tres bien
Isolation peut etre a revoir
Car on entend tout les véhicules passés

Friends_and_family Family

8/10

Excellent

09 Feb 2026

Benoit

Personnel très accueillant et souriant !
Chambre un peu vétuste et petite (oppressant) mais suffisant pour une nuit et à un bon prix.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Philippe

Très bien

Business

6/10

Pleasant

24 Nov 2025

YANNICK

Hôtel propre et bien placé. Peu insonorisé pour la route mais vu le prix imbattable c'est normal

10/10

Exceptional

21 Nov 2025

Laurent

Trés bonne accueil

Business

10/10

Exceptional

10 Nov 2025

Laurent

Le personel la chambre

Business

2/10

Poor

22 Sep 2025

Riad

Personnel très irrespectueux ne respecte ni le client ni la loi j'avais 15mn de retard la réceptionniste c'est invité dans ma chambre alors que j'étais sous la douche quand j'ai entendu et je suis sortie lui demander de fermer ma porte elle refusé en me disant que je suis en retard et en reguardent mais affaire qui était sur le lit un peu comme une voleuse, j'ai fini par sortir de la douche en serviette et lui claquer la porte au nez,en décèdent pour rendre la clé je lui demande pour quoi elle a fait sa elle me dit c'est par se que j'étais en retard, donc en prétextant un retard elle a violé mon intimité et refuser de sortir et de fermer ma porte alors que j'ai lui demander 4fois jusqu'à se que je sorte de la douche la fermé moi même.je déconseille fortement cette hôtel du coup

2/10

Poor

24 Aug 2025

Louise

Il y avait des cafard partou

Family

8/10

Excellent

18 Aug 2025

Dominique

Personnel tres sympathie

Self

8/10

Excellent

21 Jul 2025

Alan

Voor zo weinig geld was prima voor een nachtje

10/10

Exceptional

12 Jun 2025

Dominique

Accueil très agréable, chambre correspondant à la description, comme d'habitude dans les Premières Classes. Le seul petit reproche, c'est l'odeur de nourriture provenant de certaines chambres où des personnes semblent les occuper à l'année.

Partner

6/10

Pleasant

11 May 2025

Verified traveler

Vraiment pas terrible

Vraiment pas terrible pour le prix chambre très petite et pas très agréable trou dans le mur de la douche lavabo qui a du mal a s écouler un cafard dans le lit du haut a l intérieur du drap blanc le petit déjeuner juste limite machine a jus d' orange en panne pain dur tartine aux graines dur peu de choix juste machine a café eau fraîche et lait deux confitures dans un saladier un jour sur deux plus de beurre demi sel et plus de yaourt juste des compotes c est vraiment limite je ne peux pas mettre de photo lorsque j appuie sur ajouter une photo

Friends_and_family Family

2/10

Poor

09 Feb 2025

Agnes

Sale et mal fréquenté

Le personnel est très gentil en revanche la propreté de la chambre et des draps étaient absolument lamentables, le protège matelas plein de poils. L'hôtel n'est pas très bien fréquenté non plus.
Le petit déjeuner est décevant, il n'y a que des pains au lait et du quatre quart.
J'entends que ce soit un hôtel modeste mais par contre on demande au moins a ce que ce soit propre.

Partner

2/10

Poor

21 Dec 2024

Christian

HORRIBLE

Séjour horrible, petite chambre douteuse.
Hôtel situé près d’une route très passante. Nous n’avons pas pu fermer l’œil de la nuit.

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Christophe

Super équipe a l'écoute

Business

6/10

Pleasant

15 Aug 2024

Mbuyamba

L'emplacement et accessibilité.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

christophe

C'est un première classe

Les chambres sont petites mais on le sait, par contre une chambre pour 2 ou 3 avec 1 seule chaise, c'est pas simple.

Partner

6/10

Pleasant

12 May 2024

Emmanuel

Résidents vraiment bruyants

8/10

Excellent

27 Apr 2024

Xavier

Correct pour le prix

Correct pour cette catégorie d'hotel. Bon accueil.

Friends_and_family Family

8/10

Excellent

18 Apr 2024

christiane

Rapport qualité-Prix correct

Séjour très convenable

Partner

6/10

Pleasant

05 Nov 2023

Freddy

Lit avec les pieds cassé pas top chambre tres vétuste

Leisure Partner

8/10

Excellent

05 Oct 2023

Armelle

bien

Pour une nuit hôtel bien

Partner

6/10

Pleasant

13 Aug 2023

Séverine

Les chambres ne sont pas insonorisées et sentent le tabac froid.

Leisure Family

2/10

Poor

10 Jul 2023

Jaco

Airco kapot, kraan kapot, veel geluids en rokers overlast, vieze bedden

Leisure Family_with_children

6/10

Pleasant

26 May 2023

Jamal

J'avais plus l'impression d'être dans un formule 1 que dans un première classe.
La chambre est relativement petite pour 3 personnes .
Mais côté personnel ils étaient au top.
En revanche j'ai été surprise par l'heure d'arrivée 17h et de départ 10h.

Leisure Family