Ibis Rouen Centre Rive Gauche Mermoz

ROUEN, 13 rue de la Motte, 13
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100 reviews shown

6/10

Pleasant

24 Feb 2026

DANIELA

The location is out of the main attractions and you need to pay for parking lot 8euros for day, that it s expensive. Same about breakfast 12.50 for a basic continental. The staff was really nice and helpful. It would ne nice to upgrade tv with smart tv.

Friends

8/10

Excellent

24 Sep 2025

Ray

Motorcycle parking was offered at the car rate, parking spaces unfit for cars should be utilised and offered at a reduced rate as other hotel groups offer. We didn't pay and parked outside the hotel.

Leisure Partner

8/10

Excellent

17 Aug 2025

Graham

comfy beds, good breakfast

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

Fran

Area not great.

The area around the hotel wasn't great. Also, the area from the door to the car park smelt foul.

Partner

10/10

Exceptional

22 Jul 2025

Sancha

Great property! Very comfortable and clean. we enjoyed our stay here. Just need a car to get around as it is a fair distance to the city centre.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Nigel

No kettle, a little confused offering

No tea or coffee available in rooms even though hotels.com advertise it.
After a long ride was needed and one reason for booking. Offered options need to be checked before advertising them.
Car parking secure, breakfast short of cheese, brie only other than that no priblem enough of everything.
Shower was abysmal, rain shower absolutely no pressure, dribbled out. Luckily there was seperate hand shower that worked ok.
Extractor fan didn't work, but fortunately the mirror had heating elements to keep it clear. Confusing as no kettle for hot water, as we keep costs down, but pay for electrically heated mirror....,
I'm a little confused by business model here.

Partner

6/10

Pleasant

19 Aug 2024

Lais

Ibis is not as good as it used to be

Ac was broken and they played dumb that they couldn’t do anything about it. It was a very hot night in the middle of summer. Staff was misinformed about gluten free options and my partner could have been very sick if they followed the staff information. They said breakfast would have gluten free options so we paid for it but there was none. For a IBIS hotel we were expecting a certain level of professionalism.

Partner

8/10

Excellent

07 Jul 2024

Dawn

Perfect for stop over only

The staff were very friendly. Bed was very comfortable. No food only Pizza for dinner. Which was cold in middle and heated in microwave. No tea and coffee facilities. No fresh milk just UHT. If your using it just for stop over and just need a place to crash excellent as bed was nice shower was great as well

Friends_and_family Friends

10/10

Exceptional

02 Jul 2024

Philip

Very good value - but location a bit off track

Very good value - an excellent place to stay when Rouen is an ‘on route’ stop over. The quality of hotel and staff are both high. The only downside is location. It is a little out of town and in an area of Rouen which lacks the charm of this city. However, good transport links and nearby newly built riverside restaurants make a stay here very acceptable.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2024

Michael

Great hotel for stop over for one night. Not clost to much on foot. The restaurant was not open, but we got something nearby. The hotel was very quiet. Really NICE staff. Easy to park and cheap for the night. Must drive to city centre or walk 30 minutes, so not in a touristy area. But easy to get to, into park and away in the morning.

Partner

4/10

Poor

01 Jun 2024

George

Hot room

The room's ac did not work so it was very very hot and hard to sleep. We received a free breakfast but only after complaing about the poor ac in the room. Not impressed.

Partner

10/10

Exceptional

01 Jun 2024

Ronald

Good one

The hotel is clean, good location from motorways. Big rooms although a bit hot for the time of the year, great staff, good breakfast. Great for dogs, very spacious.
The only downside is no food for dinner from Friday to Sunday and nothing close enough to go to eat, so planned to have dinner before going back to the hotel

Partner

10/10

Exceptional

13 May 2024

Andrew

Great find

Ideal location. We only had one night here. The staff were extremely helpful and very friendly. Lots of useful information and recommendations. Only complaints room far too hot and pillows too soft. That said its excellent value and we would definitely stay again

Partner

8/10

Excellent

24 Apr 2024

thelma

Rugby trip

We stayed to support our daughter playing rugby, excellent view of the pitches, staff all spoke English, food was nice, though the restaurant was only open one night of our four night stay, would happily stay again.

Partner

6/10

Pleasant

01 Apr 2024

Cristian

10/10

Exceptional

24 Mar 2024

Michael

Great stay at this very comfortable Ibis.Goid secure parking for €7 per night and easy walk into Rouen city centre.Added bonus of being able to watch a rugby match from your room if you are located at the rear of the property.

Partner

10/10

Exceptional

23 Mar 2024

josue

Enjoyable place

Leisure Self

8/10

Excellent

10 Dec 2023

Michael

Great weekend stay at this lovely Ibis.Very good on-site parking for €7 a night.Only let down was that it says there is tea/coffee facilities in the room.There was not!! Please amend this.We will stay again,but will bring a kettle next time.

Partner

6/10

Pleasant

05 Aug 2023

Detek

Nice view of the rugby pitch

Leisure Partner

10/10

Exceptional

21 Dec 2022

Jonathan

Excelente

Business Partner

2/10

Poor

05 Oct 2022

miloudi

Very very dirty.

Business_and_leisure Self

10/10

Exceptional

21 Sep 2022

Christine

Travelling to Spain

Very convenient. Excellent staff. Food was very nice. Only one small thing let it down and that was the quality of the pillows, which were very thin. I would still stay here again.

Partner

6/10

Pleasant

20 Sep 2022

Chris

Restaurant closed on arrival. Bar closes too early.

Leisure Friends

8/10

Excellent

19 Jul 2022

John

Nice clean hotel.

Room was clean and modern. The shower was excellent and clean towels every day.
The room could benefit from draws or shelves to unpack in to as there were only 5 hangers for clothes.
We ate in the restaurant on the first evening and the food was good. The bar shut quite early so having returned to the hotel in the evening it was a little disappointing not to be able to drink a cold beer. (Day time temperature was very high 30's) Location is a little way out of Rouen but if you don't mind a little walk it was quite simple to get to the centre.

Friends_and_family Friends

10/10

Exceptional

01 May 2022

Kenton

Excellent, almost new, way above expectations

My last Campanile stay was over 25 years ago, I didn't have high hopes, expecting an Ibis Budget at best. This was way better than a regular Ibis, spacious and spotless and well kept. Bottles of water on check-in was a nice touch. The one thing that lets it down is the mattress which felt a bit cheap, everything else was excellent. Location is walkable to the city, 30 minutes to the far side of it - or there's a bus if you time it right. I'd definitely stay again.

Partner

8/10

Excellent

27 Apr 2022

The

Rouen stay.

Fine, but a strange smell when we arrived. Left window open. Bit of a walk to the centre of Rouen. But Pauls bakery 100m from hotel. Great for Breakfast. Petrol station next to it! Great view of Rouen Lambs rugby club pitch. Unfortunately no match on the weekend we were there! Would stop again.

Partner

8/10

Excellent

18 Apr 2022

Ethan

Clean with underground parking. Nice and pleasant for weekend trips

Leisure Friends

6/10

Pleasant

05 Jan 2022

Gloria

Needs attention to details.

Comfortable rooms. Little maintenance issues. Loose tap. Loose toilet seat. Loose soap dispenser. Chip in my plate for dinner.

Partner

10/10

Exceptional

24 Dec 2021

ralph

Great find exactly what we needed

Great hotel and great service very modern and very convenient

Partner

10/10

Exceptional

24 Jul 2021

Victoria

Friendly hotel

Staff were friendly and helpful
The room was clean
The area wasn’t wonderful but in the way city outskirts tend to be

Self

2/10

Poor

23 Aug 2020

Peter

Uncompromising

Campanile stuck their guns and would not allow us to postpone our booking when quarantine restrictions were imposed. No problem, I shall stick to my guns and never ever use them again.

Friends_and_family Family

6/10

Pleasant

15 Aug 2020

STEPHEN

Good cheap place for stopover

Parking was a challenge as had to check-in to find out where we could park securely. They could just email to let you know in advance. Room was good except a bad drain stink. I suspect we were just unlucky.
It is literally above rugby pitch, so likely more challenging to park! Recommend you ring up and get secured parking in advance.
Finally, about 25 minutes stroll into the old centre, across the river.

Partner

6/10

Pleasant

07 Aug 2020

Vanessa

Ideal if you like additional services

Very clean, modern hotel. There was a slight issue with the air con which meant we had to open the very large windows - at first this was an ideal solution, however shortly after a cacophony of car horns beeping at the prostitutes on the street outside the hotel kept us awake into the early hours. This is a shame as it has the potential of being a great city hotel.

Friends_and_family Family

6/10

Pleasant

01 Aug 2020

Rich

Stayed here on last day of July - staff are very friendly, location is excellent for city centre, breakfast is plentiful and full of variety and parking easy. However, if you get a room on the main road side be prepared for a disturbed nights sleep.

Leisure Self

10/10

Exceptional

27 Jul 2020

Jill

Good All Rounder

Just stayed for one night,but the hotel was very clean and comfortable,masks worn by all and sanitiser where needed.staff friendly and helpful and pleasing buffet breakfast.

Partner

6/10

Pleasant

19 Jul 2020

Ron

Nice one nighter

On the whole this is a good place to stop for a night. I booked it due to its price, location (walking distance to the centre) and safe free parking.

The hotel it modern, clean and the staff are courteous. It is about a 25 minute easy pace walk into the city along the river Seine, however there is a bus service nearby.

The rooms on the back of the hotel look onto the Rouen Rugby stadium which is fantastic, if you like rugby, sporting atmosphere and crowd noise. However it was quiet during the post lockdown period.

Breakfast wasn’t included but we opted in st check in; it was exactly what we expected with a continental breakfast. It was sufficient for our needs.

The only negatives were

In the Hotel.com filter I selected “free parking” to avoid crazy overnight charges, as this stay was on a budget; however we were told there was a fee for secure hotel parking, albeit €3, it was slightly annoying that this options on the web page had been ignored.

The other niggles, which wouldn’t put be off staying again were that there were only one really soft pillow person (who goes down to reception to complain) and that 2 of the 3 downlight spotlights in the bathroom didn’t work. Trivial maybe but just at matter of housekeeping viligance.

So if you’re passing through Rouen looking for somewhere to rest your head (on the one pillow) then it’s a good budget option.

Partner

8/10

Excellent

19 Jul 2020

Peter

Good overnight stop.

Perfect overnight travelling stop. Short walk to nice square with may food and drinks places

Partner

8/10

Excellent

06 Feb 2020

Kim

Fine stay

Easy access by car. Good location. Average food

Business

10/10

Exceptional

06 Jan 2020

Jayne

Great Hotel

Friendly staff, great hotel, excellent services.

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Verified traveler

Great location though check where the garage entrance is. Super, spacious rooms and really friendly staff. Views from the front towards the river and the lifting bridge, those at the rear overlook the rugby grounds, sadly no match on when we visited.

Leisure Partner

6/10

Pleasant

23 Dec 2019

Verified traveler

The reception staff good
Room good
Food not very good

Leisure

8/10

Excellent

26 Oct 2019

Peter

Nice and well located

Very nice modern hotel, 3 stops away from centre on local bus (10 min walk away). Friendly staff and a good parking garage. Be VERY careful coming off the roundabout as it's really busy!

Partner

8/10

Excellent

06 Oct 2019

William

Good location for exploring Rouen and very clean . Fantastic facilities for rugby training . Easy and safe private parking . Good laid back restaurant with excellent breakfast .

Self

6/10

Pleasant

27 Sep 2019

Dolores

Too far from old town unless you take a tram. Dominated by sports teams who just overwhelm the breakfast buffet. Beds uncomfortable and not a nice section of town. Staff at front desk acted like they were doing you a favor. Find another hotel if you can.

Partner

10/10

Exceptional

26 Sep 2019

Verified traveler

Location was good walking distance to Old Town, friendly staff

Leisure Friends

8/10

Excellent

18 Sep 2019

Verified traveler

Secure free parking once I found way in. On edge of town overlooking rugby pitch with balcony running all along side of hotel.

Leisure Family

8/10

Excellent

10 Sep 2019

Elaine

Everything was great except that the front desk staff did not speak very much English (even though the online description said they did). Frustrated both of us.

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Clean rooms, convenient location, friendly staff and good value for money

Leisure Partner

8/10

Excellent

26 Aug 2019

Michael

Overall very nice hotel however it is some distance from local transport and after the second night the walk back from the bus stop was tedious and exhausting.

Partner

10/10

Exceptional

21 Aug 2019

Michelle

Amazing hotel in a beautiful town

The hotel was lovely and really comfortable. All of the staff were so kind and helpful and the food was lovely. Great parking, the bonus of looking over a rugby pitch and in a great location for the town and military cemetery. Highly recommended

Partner

8/10

Excellent

19 Aug 2019

Michael

Short stay

Large comfortable room, excellent buffet rvening meal

Partner

10/10

Exceptional

17 Aug 2019

Dawn

Good value.

Great secure parking, veryquiet nights sleep at the back of the hotel. Location well placed for onward journey

Partner

8/10

Excellent

12 Aug 2019

Jean

Enjoyed our night here reception staff very efficient parking great and a comfortable room in a good location.

Friends_and_family Family

10/10

Exceptional

12 Aug 2019

Lucy

Comfortable hotel

Comfortable hotel with a nice room. The bed was comfortable. A short walk into the centre (as advertised). Helpful reception staff. It was quiet in the night and parking was free and available.

Partner

8/10

Excellent

12 Aug 2019

Martyn

Good value overnighter

Very short overnight stay but I was pleasantly surprised at the quality for the price

Partner

10/10

Exceptional

28 Jul 2019

Verified traveler

This was first rate for the money. Big shower, good size room and comfortable bed.

Leisure Partner

10/10

Exceptional

27 Jul 2019

Verified traveler

Excellent, functional hotel for a stop over en route to the South of France. The rooms are spotless and very comfortable.

Leisure Family

10/10

Exceptional

22 Jul 2019

Verified traveler

Great hotel, great-covered parking lot. Spacious rooms, kind staff, modern and beautiful hotel. Would stay there again.

Leisure Partner

8/10

Excellent

15 Jul 2019

Fiona

Great location and near the town centre etc.
Breakfast was nice and fresh produce.
I would stay here again.

Friends_and_family Family

8/10

Excellent

01 Jul 2019

Nicky

Lovely hotel poor bedlinen

Great location nice hotel, but bed sheet was really rough.or they forgot to put a cotton one on the bed.

Partner

4/10

Poor

19 Jun 2019

Kerry

Need to work on cleanliness at this hotel A MUST!!

The room was not clean on checkin the toilet was disgusting the duvet on the bed had stains all over it disgusting!!! The a/c was not very good as we are from Canada we are used to great air conditioning especially when hot it was 28 degrees celsius while here. The location is great we walked downtown. The shower was great big and clean in the hotel. My recommendation for this hotel is get a fridge in each room for convenience of your guests.

Partner

8/10

Excellent

04 Jun 2019

John

Recommended - with one caveat

Overall the hotel was very nice, good value, staff friendly, terrific restaurant for breakfast and dinner buffet for both. The only issue my wife and I had was the noise level in the room at night. We were on the 1st floor, or the street side of the hotel = emergency sirens, a Friday night protest, car horns regularly. I would suggest a room on a higher floor and on the rugby pitch side of the hotel. As a former rugby player in the US, that would be pretty close to heaven!

Partner

8/10

Excellent

02 Jun 2019

Renata

Quality rooms, rubbish breakfast

If you've ever been to Campanille, then you know what to expect - modern design, nice rooms with good size bathroom, toiletries, coffee facilities, super clean towels and comfy bed. It's a typical chain hotel with good quality although they like to save on non-essentials, like paper cups rather than proper china ones. Staff are lovely and they speak English to a communicative level. Another plus is that the parking is free and secured, and even if they run out of spaces, then there is plenty public parking slots available just around the corner. Also, complimentary fast wifi.

The minuses are that the hotel is quite a distance from the city centre - you would not think so looking at the map, but it is in fact about a 20-mins walk. The hotel is by motorway exit so forget about any nice views. BREAKFAST is RUBBISH. I know French have minimalistic views on breakfast but to charge 10 euro for what is essentially a boiled egg, cold ham, cheese and a croissant - it is not on! If you arrive at 7am you have a chance to eat something but if you get up later then forget - bread was gone (had to ask for it twice, each time it took 15 mins to defrost and they only brought in one baguette to share for 20 people who were waiting); fruits gone; water in the egg boiler long evaporated and no one seemed to notice to refill; we didn't have orange juice even once as it was gone all the time! The waitresses didn't have a clue how to run breakfast service. Shame.

Partner

8/10

Excellent

24 Apr 2019

Nicholas

Nice and convenient with onsite car park. Clean and simple room and nice bathroom. Room was warm and some difficulty opening window otherwise fine.

Family

8/10

Excellent

22 Apr 2019

Verified traveler

Great staff and service, room very clean. Easy to find and ideal location for attending concert at 106.

Room a bit warm - couldn't get air con to go low enough and road noise too loud to have window open.

Leisure Partner

8/10

Excellent

18 Apr 2019

Verified traveler

Great location

Great hotel 20 minutes walk from centre of town. Free covered parking.

Partner

10/10

Exceptional

07 Jan 2019

Kerry

Great

Very good reception staff. Clean modern rooms. Highly recommend

Family

10/10

Exceptional

11 Nov 2018

sandj

A good clean Hotel, recently built. A good sized room (twin beds) with plenty space to open your suitcase under the window.
A good sized bathroom with a large shower and some quality fitments: e.g. Porcelanosa, Hansgrohe, Geberit. Beds comfy.
A second chair would be nice. Our room was at the rear of the hotel on the 5th floor with a view over the Rugby pitches ... very quiet.
Secure undercover parking. (use 49.434342N 1.071246E, or 124 Rue De La Motte, Rouen, on your satnav to find the correct
exit off the roundabout for the private underground parking.) There is also off street parking outside the Rouen Rugby Park.
The hotel is of better quality than other Campaniles we have used.
The road outside can be very busy as the hotel is at the side of a roundabout. There are lots of road works going on in the area that cause the tailback of traffic outside the hotel. The Tram line station is not far away, Avenue de Bretagne. (Exit hotel, turn right along past the Rugby pitch to the crossroads, turn right, go along past the prison. turn left at next crossroads.) There is also an indoor shopping mall on Ave de Bretagne.Cannot comment on the food served in the hotel as we didn't use the restaurant. All in all we would return, hoping that the quality of the hotel has been maintained.

8/10

Excellent

20 Oct 2018

Verified traveler

Comfortable; healthy walk 30mins to cathedral

Comfortable; healthy walk 30mins to cathedral, intriguing quaint buildings in city centre

8/10

Excellent

19 Oct 2018

Verified traveler

air conditioning is inadequate so room was hot and stuffy. too much traffic noise if window left open. otherwise nice room.

10/10

Exceptional

10 Sep 2018

Julie

Pleasant short stay for a touring holiday

Location was convenient but a good 15 minutes walk from the centre (...and currently through major traffic works) But this was worth it for the safe, free parking available. Staff were very pleasant and helpful. Room was comfortable and spotless. Highly recommended.

Partner

10/10

Exceptional

02 Sep 2018

David

Good value.

Evening meal and breakfast very good.

Partner

8/10

Excellent

26 Aug 2018

Sharon

We stayed for 3 nights. The staff were very young, but friendly. However, we had to keep askin for tea and coffee sachets for the second two days. We were told it’s because they only do 1 night of complimentary coffee in the room. Why? If three people stayed for one night each in the room, that would be three sets of complimentary beverages! Silly rule. We have them 3 nights’ worth of business and there is less work involved in that!!!

Partner

10/10

Exceptional

23 Aug 2018

Roger

Highly recommended

Excellent hotel, good food and good service all at reasonable prices.

Family

8/10

Excellent

18 Aug 2018

Shantilal

Easy to find the hotel and free parking, very modern styling. Free WI-FI, very handy and quiet.

8/10

Excellent

09 Aug 2018

Gregory

Good Budget Hotel

Budget prices hotel set close to a big shopping centre, and a fair few restaurants within walking distance.

Partner

8/10

Excellent

08 Aug 2018

Helen

Would stay again.

Little difficult to find with gps but had secure parking was clean and staff were helpful. Ate at restaurant 2 nights. Food was ok. Nothing special but nice not to have to go out to find somewhere as nothing close by. About 30 min walk to city center. Overall would stay again for the price.

Partner

10/10

Exceptional

05 Aug 2018

Janet

A great place

The hotel was excellent in every way, the best Campanile we have ever visited in terms of style, service and helpful staff. We thought the dinner menu we chose - entrée and dessert - was quite expensive, but we were not very hungry and perhaps did not take full advantage of what was on offer. Breakfast was very good value.

Partner

8/10

Excellent

03 Aug 2018

Verified traveler

Clean and comfortable. Good secure parking. On a major roundabout into the city so expect road noise but nothing too bad. A good 20 minute walk from the centre of Rouen. Light show at the Cathedral was a delight.

8/10

Excellent

03 Aug 2018

Storme

Good hotel but not in a great location.

Lovely room, great service, excellent under ground car park. Poor location. Not a pleasent walk into the old town & the air con was not cold enough. Moved twice both rooms seemed the same. Was i.possible to sleep as too hot.

Partner

10/10

Exceptional

01 Aug 2018

Craig

Campanile Rouen Short Stay

Hotel was generally excellent with friendly and helpful staff. Food good. Air con in room not great and located on very busy roundabout which caused issue so with opening windows. Location not the best for aces to tourist areas of town.

Partner

10/10

Exceptional

31 Jul 2018

Ian

Rouen Campanile

Perfect place for a stop off on your journey, hotel was easy to find the hotel staff were pleasant and accommodating. Car Park was convenient and secure. Food was excellent and best of all the room was clean and quiet with a view of the Rugby ground.

Not a lot around that was easily accessible but then we were not looking to leave the hotel as we turned up late and left early the next morning to continue our journey.

Will stop here again if we are passing through.

Partner

6/10

Pleasant

23 Jul 2018

Barry

Hotel was Welcoming , but the A/C wasnt working !

Hotel was welcoming , room was clean . Enjoyed an evening meal in the Hotel restaurant.
Unfortunately , we didnt notice the A/C wasnt working until bedtime , so couldnt report it.
Made for a very uncomfortable night .

Family

6/10

Pleasant

06 Jul 2018

Peter

The Noisy Roundabout

Traffic gets very loud on the roundabout outside. AC is woeful, so you will need to open the windows - not possible at the front due to noise. Get a room at the back only.

Partner

8/10

Excellent

26 Jun 2018

Scott

Nice stay in Rouen

Nice clean basic hotel room. Good bed and bathroom. 20 minute walk to town center.

Partner

10/10

Exceptional

23 Jun 2018

Tania

Definitely worth the stay

Delighted with our rooms (we'd booked four). This hotel is evidently a fairly new build so it all seemed quite new and well designed. We loved the tucked away secure parking. The rooms were spotless with all the usual amenities (tea & coffee making facilities, large TV, hairdryer in bathroom, fresh towels etc). I thought my pillows were a bit flat but other than that one minor point, really pleased with our stay. We walked (quite some distance) into Rouen itself which was stunning. Managed to catch the light show at 11pm on the cathedral which was great.

Family

10/10

Exceptional

21 Jun 2018

Israel

Perfect stay...friendly staff

Partner

6/10

Pleasant

18 Jun 2018

Lester

We expected a little better from a chain of hotels we often use in Europe for short stays. A new hotel (4 months) which looked to be of a high standard. Staff, check-in, general areas & room/bathroom all very nice, especially loved the walk in shower. There were problems though. Despite the newness of the bed, we could not get anything like a good night's sleep. The hangers are cheap & flimsy, two of ours were already broken & I would have liked a shelf/hook of some kind in the shower for toiletries whilst showering. Unfortunately the worst thing was the air con, completely useless & the room was therefore far too hot! We opened the window when we could but the busy road junction made this impossible for overnight. Disappointing....

6/10

Pleasant

05 Jun 2018

Campanile Let Down

Excellent parking. Good position and staff. Average restaurant. No aircon is unacceptable with humid weather and road noise.

8/10

Excellent

05 Jun 2018

Leslie

Further outside Rouen than I thought!

This is a new hotel with underground parking. Bit confusing to find hotel, then find right exit off roundabout. Is situated about 25min walk into Rouen which as a Senior citizen I found too far if going sightseeing, then out again for a meal. There is a restaurant but having been told tables cannot be booked, when we arrived about 7.15pm we were told the restaurant was booked out by coach parties so no table until about 9.00pm which was too late. Having raised this issue with the Manager suffice to say the response was less than helpful so it is best to check if any coach parties staying as seems they can book the restaurant!

Partner

8/10

Excellent

23 May 2018

John

New property

Nice stay in a very new hotel. The room was spacious, modern and clean. Free indoor secure parking was a bonus but the access to the garage was a pain having to get out of the car twice and ring the intercom each time was a hassle. Campanile is a big chain in France and offers reasonable value. Had dinner one night in the restaurant and enjoyed it.

8/10

Excellent

16 Apr 2018

Paula

Modern hotel in Rouen.

New hotel so the rooms and reception area were very clean. Free underground parking which was very handy and rooms at the back overlooked a rugby club! A fair walk into the old part of Rouen, at least 30+ minutes so a taxi needed if mobility poor! Service a little slow but the restaurant was very busy.

Family

10/10

Exceptional

03 Apr 2018

Buluka

My stay in Campanile Mermoz hotel Rouen Normandy

It was a wonderful place for retreat but one negative point was the lack of ironing service

10/10

Exceptional

23 Mar 2018

Hotel

Fantastic helpful staff very professional and good value

8/10

Excellent

08 Mar 2018

Matthew

Will stay again.

A very new hotel; very comfortable and very friendly staff. Will go there again.

8/10

Excellent

07 Mar 2018

Ian

Great, new hotel that should hire more staff

Hotel room, facilities, location, food and staff were all great - but it just felt understaffed. The staff I spoke with were very helpful and polite, but very busy... sometimes almost breaking into a run to meet the needs of different guests. The addition of one or two more staff would have made a huge difference to the experience.

10/10

Exceptional

02 Mar 2018

Marcusa

My home in rouen

I booked this place bc my family I visit is in darnetal, this is about 15 min from the hotel and it was newly constructed.
Adbo and antione(heavyset) was above and beyond! Our 1st day the rental car broke down and abdo helped us out tremendously. I made a new friend from England at the Lounge,. EVERYONE and everything was great no complaints at all. So now I have a place to rest my head when I come to France 2x a year.
Great job guys!

10/10

Exceptional

22 Feb 2018

Marcin

All good

The hotel is nice and clean, bed comfortable. The staff is helpful. Would stay again. Good value for money.

2/10

Poor

12 Mar 2026

Natacha

Séjour très décevant.
La salle de bain était sale et dégageait de fortes odeurs de remontées d’égout qui imprégnaient toute la chambre, ce qui rend le séjour particulièrement désagréable. La moquette, douteuse et visiblement très usée, donne à l’ensemble un aspect miteux et peu entretenu.

La chambre n’était clairement pas dans l’état de propreté et de confort attendu pour un hôtel. Une remise à niveau sérieuse de l’entretien et de l’hygiène serait nécessaire.

Business

8/10

Excellent

12 Mar 2026

AGNES

Ras

Self