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Hotel Paulette

Rouen · France

Rue De La Champmesle, 12View location

9.0/10Excellent135 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort8.8/108.8
Condition9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Paulette

Hotel in the centre of Rouen, the historical capital of Normandy3-star hotel conveniently located in the city centre of Rouen, a stone's throw from the Cathedral and its pedestrian streets.

Our hotel is a homely establishment that offers you 22 contemporarily decorated rooms: the modern comfort of our rooms in the heart of Rouen, combined with our city's history, will result in an exceptional stay.

Our main value:Our hotel is considered welcoming and friendly by our clients thanks to the availability and pleasantness of our staff.

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A stay at Hotel Paulette places you in the heart of Rouen, steps from Rouen Opera House and 2 minutes by foot from Seine. This hotel is 0.3 mi (0.6 km) from Gros Horloge and 0.4 mi (0.6 km) from Rue du Gros-Horloge.

Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • This property caters to LGBTQ+ guests.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, ANCV Chèques-vacances, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 16 per person
    • Nearby parking fee: EUR 16.50 per day (328 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Seine 0.2 km / 0.1 mi
Rue du Gros-Horloge 0.2 km / 0.2 mi
Rouen Opera House 0.2 km / 0.2 mi
Rouen Christmas Market 0.3 km / 0.2 mi
Rouen Cathedral 0.3 km / 0.2 mi
Gros Horloge 0.4 km / 0.3 mi
La Maison Sublime 0.4 km / 0.3 mi
Monument Juif 0.5 km / 0.3 mi
Palais de Justice 0.5 km / 0.3 mi
Rue Saint-Romain 0.5 km / 0.3 mi
Joan of Arc Historial 0.5 km / 0.3 mi
Church of Saint-Maclou 0.6 km / 0.4 mi
Place du Vieux-Marche 0.7 km / 0.4 mi
Musée Le Secq des Tournelles 0.8 km / 0.5 mi
Jeanne d'Arc Church 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 10 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Luggage room
  • Air conditioning in Restaurant
  • Breakfast room
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel Paulette

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Paulette

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Paulette

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSIC DOUBLE BEDTRIPLE • CLASSIC DOUBLE BEDTPL.AS-DB

    Photos are not available for this room type.

    Hotel Paulette

    TRIPLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Paulette

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Paulette

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Paulette

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Paulette

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Hotel Paulette

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Paulette

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Paulette

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Paulette

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Paulette

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Hotel Paulette

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 14 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable2 photos

    Hotel Paulette

    DOUBLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 15 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable2 photos

    Hotel Paulette

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Paulette

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Hotel Paulette

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Paulette

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSIC • 11 m²SGL.AS
    SINGLE CLASSICPhoto unavailable1 photo

    Hotel Paulette

    SINGLE CLASSIC

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 14 m²TWN.AS
    TWIN CLASSICPhoto unavailable1 photo

    Hotel Paulette

    TWIN CLASSIC

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Paulette

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Paulette

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Paulette

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Paulette

9.0
Excellent
135 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
8.4 /10
50 reviews shown
10/10
Exceptional
16 Jul 2026
Jihao
Very well
Self
8/10
Excellent
09 Jul 2026
Sandra
Very clean and close to everything. There is no coffee in the bedrooms which was a bit inconvenient, but they have a very nice breakfast area. Shower was a bit awkward.
Family
4/10
Poor
09 Jul 2026
David
Bathroom was tiny. Shower was hard to negotiate in.
Self
10/10
Exceptional
25 May 2026
Don
Parking was tricky. The hotel is on a small one way street. We were there on VE day and many restaurants were closed. Eating was not as easy as our other hotels. The invasion was a bitter battle and lots of the city was destroyed. Left standing was the famous cathedral, Joan of Arc exhibition and some of the old town. Another reasons to stay here was a Tomas Danbo Troll in a local park. Check to see if it is still there.
Partner
10/10
Exceptional
20 Apr 2026
Megan
Was not disappointed with this space. Very comfortable. Loved the decor. Looks cheesy in the photos, but in reality looked so much better. Shower was amazing. Sky light in room.
Very charming. Felt safe. Very walkable neighbourhood.
We were on the top floor. Took a the smallest elevator up to the 3rd floor then had to walk up to the 4th floor where are room was. Again very charming.
Partner
10/10
Exceptional
12 Mar 2026
Rhys
I found this unexpectedly and very much enjoyed it! Very comfortable and clean and friendly check in staff
10/10
Exceptional
13 Feb 2026
Simone
Clean, comfortable room; great breakfast: friendly staff; location excellent.
Leisure Self
10/10
Exceptional
05 Dec 2025
Orlando
The Hotel is cute hotel and conveniently located in the heart of Rouen. The staff was very friendly. The room nice and cozy. Located close to restaurants/shops/bars/Christmas markets/train station. Will Definitely stay here again.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Rob
Loved this hotel. Beautfully furnished, lobby and bedroom. Good sized room, lovely bedding and a view. Very quiet. Staff were very friendly and helpful.
Partner
8/10
Excellent
18 Oct 2025
Carol
Great little boutique style hotel within easy walking distance of everything Rouen has to offer. Hotel was very nice and well-presented and maintained. Rooms were very good if a little on the small side (normal for France). Bed was very comfortable and quiet, even though we were adjacent to the street. Continental breakfast on offer had a broad selection of foods. On the downside our room was generally not made up until at least 4pm which was a little frustrating. Staff were excellent.
Partner
6/10
Pleasant
17 Oct 2025
Debra
There were zero amenities. It was noisy outside.
A very basic hotel.
Location was good
Partner
4/10
Poor
17 Jun 2025
Robert
Room ridiculously small. Cleaning staff regularly blocked the very small lift with large bundles of used towels and bedding.
Good parking at Opera nearby.
Leisure Partner
8/10
Excellent
15 Jun 2025
Patrick
Gutes Restaurant, aber es kann nachts sehr laut werden. Auch das Getränke und Essen nicht auf dem Zimmer gestattet sind, finde ich nicht ok. Wir waren nur eine Nacht da, deswegen war es ok - trotzdem komisch das nur per Zettel im Hotel zu kommentieren.
Leisure Partner
10/10
Exceptional
12 Jun 2025
Matthew

Definitely recommend

Great location in centre of city with good rooms, modern bathrooms, air con and superb breakfast
Partner
6/10
Pleasant
10 May 2025
Kim
The hôtel was nicely decorated. The bed wasn’t very comfortable and the bathroom was really cramped. My tall husband could barely shower in it and there was zero counter space
Partner
8/10
Excellent
15 Apr 2025
Robert

Tiny Tim Hotel

Tiny rooms, very clean but very small
Friends_and_family Family
8/10
Excellent
02 Apr 2025
Warren C
Lovely city two hours outside of Paris.
Rouen Cathedral beautiful and changes color depending on time of day. Magical.
Partner
10/10
Exceptional
06 Feb 2025
Karoline
We had a wonderful stay at Hotel Paulette! It was so close to shopping. The breakfast was delicious. And the staff was great! Would highly recommend!
Leisure Family
8/10
Excellent
19 Jan 2025
Karen F
The location was convenient to walk to the historic sites. Parking is available around the corner. The room was tight however it was very clean and the staff was very friendly.
Partner
10/10
Exceptional
25 Nov 2024
Joe and Tiffany
Friendly staff. Great accommodations. Super comfortable.
Friends
10/10
Exceptional
23 Oct 2024
sharon
Very lovely classic French little hotel. Definitely return here. Great stay.
Leisure
8/10
Excellent
27 Sep 2024
Verified traveler
Very nicely located. Great breakfast. Very nice staff. Very walkable. Cute and comfortable rooms.
I suggest booking a room on the top floor as I had some issues with noise. The hotel staff promptly addressed my concerns.
Overall, a pleasant stay.
Business
8/10
Excellent
21 Sep 2024
Verified traveler
Room clean, convenient to historic area and TINY.
Partner
10/10
Exceptional
01 Sep 2024
Martin
Lovely small hotel, stylish decor, friendly and helpful staff. Excellent breakfast. Short walk from the cathedral. Decent underground car park close by. Will definitely return!
Leisure Family_with_children
10/10
Exceptional
07 Aug 2024
Mike

Lovely friendly small boutique hotel

Lovely boutique hotel with really friendly helpful young staff. Close to Rouen sights on a side road. Small room, well appointed
Partner
10/10
Exceptional
12 Jul 2024
Gregory
location
Business_and_leisure Family
10/10
Exceptional
21 Jun 2024
CHRISTINE

Very recommendable

Hotel Paulette was lovely and had an elevator and very filling breakfast. The room was quiet. Not far from the famous cathedral.
Partner
8/10
Excellent
25 Apr 2024
Melissa
Satisfied
10/10
Exceptional
07 Jul 2023
Greg
Quiet, clean qnd great location. Walked everywhere within 10m
6/10
Pleasant
11 Jun 2023
Robert

Small room

On the plus side, every member of the staff that I interacted with was very pleasant and helpful. The location of the hotel is also very close to the center of town. The internet was also pretty good.

On the downside, I booked a triple room for 3 people. I have never been so claustrophobic in a hotel room. The room must have once been an attic. The elevator stopped on the 3rd floor and then you had to walk up the stairs to the 4th floor. Our room barely fit the two beds with about .5 meter between them. There was not enough space for our 3 carry on bags and we had to use the bathroom for storage. The walls were angled and the only outlet to the outside world was a small skylight. The shower was a hand shower and had no curtain. You had to hunch over so that you could stand against the angled wall and not get water all over the bathroom floor. The room could have been manageable for a single person, but not three.
Friends_and_family Family
10/10
Exceptional
11 Apr 2023
Gertrud
Staff is very nice and helpful. Breakfast buffet was great. Room very clean, but small (no closet). Beds were comfortable. Easy to walk to and from the hotel to all the major sights and restaurants.
Leisure Partner
8/10
Excellent
11 Jul 2026
Federica
Posizione eccellente, personale gentilissimo, la ragazza che parla italiano il top della gentilezza e simpatia. La camera è davvero piccola, forse troppo, ma ha un buon isolamento contro luce e rumore. Nel complesso un buon soggiorno.
Partner
8/10
Excellent
24 Jun 2026
Henri
sejour agreable dans cet hotel. Personnel disponible et équipements de qualité.
Friends_and_family Friends
8/10
Excellent
20 Jun 2026
Vanessa
Hotel molto bello! Il personale squisito. Unica nota dolente la camera un po' piccola.
Partner
8/10
Excellent
08 Jun 2026
eric
Très bien situé.petits déjeuner excellent, décoration et ambiance zen.
Partner
10/10
Exceptional
30 Apr 2026
Eric
Chambre calme et Confortable
Petit déjeuner complet
Self
8/10
Excellent
15 Apr 2026
Helena
Hôtel et personnel très agréables.
Très propre.
Le seul problème c’est qu’on entend le bruit de la rue
Self
8/10
Excellent
07 Apr 2026
Marianne
Chambre propre, personnel accueillant. Dommage que nos oreillers aient été un peu petits et que l’insonorisation de la chambre nous a fait subir le bruit de la rue.
Partner
10/10
Exceptional
22 Mar 2026
Nathalie
Quartier peut-être un peu bruyant mais hôtel et personnel au top ! Merci pour votre accueil. Nous reviendrons avec grand plaisir
8/10
Excellent
20 Mar 2026
Nicolas
Personnel très agréable
Très bel hôtel
Chambres un peu petites
Business
10/10
Exceptional
20 Mar 2026
Benoît
Ok
Business
10/10
Exceptional
06 Mar 2026
Maha
Hôtel confortable, personnel accueillant et emplacement central. Je recommande vivement.
Self
4/10
Poor
25 Feb 2026
lydie
Hôtel bien placé, avec une jolie décoration et un personnel agréable. Chambre propre (sauf sous le lit).

En revanche, la réservation était trompeuse. J’avais réservé une chambre double avec un grand lit, annoncée comme insonorisée. Or, la chambre 15 qui nous a été attribuée communique avec la chambre 16 par une simple porte.

Dans la chambre 16, deux femmes séjournaient. Nous avons littéralement eu l’impression de dormir tous ensemble : aucune isolation phonique, nous avons entendu leurs conversations le soir, puis tôt le lendemain matin, y compris une conversation téléphonique dans son intégralité. Merci pour l’intimité…

Je suis très déçue. J’en ai informé le personnel de l’hôtel au moment de notre départ.
Partner
8/10
Excellent
20 Feb 2026
Patrick
Personnel agréable
Self
6/10
Pleasant
18 Feb 2026
David
Chambre très petite avec un manque d'endroit pour poser les affaires ainsi que dans la salle d'eau. Toilettes non chauffés et extrêmement froides. Et un état de propreté limite sur certaines choses ( les verres mis à disposition). Néanmoins décoration très jolie et agréable, accueil sympathique et personnel à l'ecoute.
Partner
8/10
Excellent
11 Feb 2026
morgane
Bien placé et facile pour stationner. Literie confortable
interdiction de manger ou boire (the, café..) dans la chambre ? Je trouve cela un peu déplacé pour un hôtel
Salle d’eau minuscule il ne faut pas être trop gros
Business
10/10
Exceptional
09 Feb 2026
Chantal
parfait
8/10
Excellent
16 Jan 2026
reynald
La chambre est un peu petite et surtout La salle de bain avec les toilettes très étroits à l'intérieur. 2 jours sans serviettes remises. Personnel très sympathique
Business
10/10
Exceptional
25 Dec 2025
Anthony
Tres propre, personnel disponible et souriant
Business
10/10
Exceptional
23 Dec 2025
Pascal
Personnel très convivial, très bon petit déjeuner, chambre et hôtel en général
Friends_and_family Family

Location & surroundings

Hotel Paulette
Rue De La Champmesle, 12, Rouen, France

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Hotel Paulette

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