Name: Best Western De Dieppe
Address: Place Bernard Tissot, Rouen, 76000, FR

10/10

Exceptional

13 Jul 2026

James

Staff were super friendly and nice. The rooms were very spacious and clean. Wish we had stayed longer. Was a very comfortable stay

Friends

10/10

Exceptional

22 Jun 2026

paul

Great place

10/10

Exceptional

29 May 2026

Annette M

The hotel was great. I arrived and departed by train, and did a day trip to Vernon-Giverny, so the location across from the train station was perfect. It also is well located for walking to all of the main attractions. The woman at Reception when I arrived was very friendly and gave excellent advice about things to see. My room was clean and comfortable, with a modern bathroom, and excellent air conditioning during a heat wave! Breakfast had a good selection of fresh high quality products. I highly recommend this hotel.

Self

8/10

Excellent

28 May 2026

Lyndsay

Lovely hotel in a great location. Rooms were clean and well equipped and the staff were friendly, helpful and spoke good English. Would recommend staying at this hotel!

Friends

10/10

Exceptional

24 May 2026

Sarah

The hotel is ideal for the station and exploring the old town or Rouen. Our party was on the 1st and 2nd floors and we experienced no noise. The rooms are on the small side but have all you need for a couple of nights-the bathrooms are surprisingly large. Our rooms had a modern stylist decor. We opted for the express breakfast for 10euros which was all we needed of a morning. Staff were friendly and helpful. Value for money.

Friends

10/10

Exceptional

06 May 2026

Tammy

Great location, nice hotel

Partner

10/10

Exceptional

20 Jan 2026

Scott

I loved this hotel, and wish I could have stayed longer! The front desk woman was very friendly and helpful. My room was quiet and very cozy and comfortable.

Leisure Self

10/10

Exceptional

17 Nov 2025

Susan

Clean

10/10

Exceptional

13 Nov 2025

Alexander

Our stay was comfortable, room was quiet, good overall. It was not important for us, but the elevator fits only one person, so for a group with plenty of luggage it could be tricky.

Leisure Family

10/10

Exceptional

16 Sep 2025

Janette

Very convenient for the train station and the town centre.
Comfortable room. Excellent breakfast.

Leisure Partner

8/10

Excellent

10 Aug 2025

Jessica

Loved the decor and the elevator!

10/10

Exceptional

06 Aug 2025

Chantal

Sta

Staying at the hotel de Dieppe was ideal for me, as it was just steps from the train station. American tourists would be pleased to know that the air conditioning is excellent, and for those who have little concern for the environment, the room can be kept quite cool. Check-in and check out are quick and smooth. The personnel is very pleasant and helpful. Rooms and bathrooms are very clean. Access to the center and historical sites are minutes away on foot.

Self

10/10

Exceptional

30 May 2025

kristen

Great little hotel right across the street from the train station. The front desk was SO NICE and helpful. The room is comfortable. Yes, it's noisy because it is by the train station where the unhoused congregate.

Leisure Family

10/10

Exceptional

20 May 2025

Rosalyn

Staff was exceptional.

Leisure Family

10/10

Exceptional

17 Apr 2025

Cynthia

Lovely hotel, helpful staff

Leisure Self

10/10

Exceptional

22 Mar 2025

Anna

Pleasant stay for a long week end

10/10

Exceptional

08 Dec 2024

Cynthia

Great hotel. Skip the Cafe Victor.

The hotel was lovely and staff was friendly. The room was very comfortable. Would recommend staying here.

Do not recommend Cafe Victor. The waiter in the three piece suite is pompous and arrogant. He made us feel uncomfortable and caught him smirking at us as we struggled to read French. We didn’t return for breakfast.

Partner

10/10

Exceptional

08 Nov 2024

Katherine

Great

Leisure

10/10

Exceptional

19 Oct 2024

Roberta T.

Connie, at front desk was a delight - helpful, personable, went above and beyond to help us make the most of our visit. We had dinner in the hotel bar. The ambience was warm and everything was delicious. Our room was very clean and comfortable. Even though it was small it was well designed and complete, The windows were thick so the room was very quiet, The AC was appreciated, The beds were extremely comfortable and the bed linens were gleaming white and high quality. Great hotel for a great price right next to the strain station making our overnight stay a comfortable one.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Ian

Good position with everything close to hand.

Partner

8/10

Excellent

18 Aug 2024

Ian

Rouen was much nicer to visit than anticipated. It felt much nicer than Troyes which we visited a few weeks ago. Intend to return.

Partner

10/10

Exceptional

05 Aug 2024

Paul

Great location, spacious rooms, friendly staff

Very comfortable room (quite spacious!) , lovely helpful staff and great location right across the station, walking distance to all tourist spots. Would definitely recommend to anyone.

8/10

Excellent

04 Aug 2024

john

Almost perfect

This place would’ve been five stars, but for two issues. The lift didn’t work, so we had to drag our bags up to flights of stairs before we got the service lift to go up to our room. The second was our carpet seem to be very old and dirty and needs to be replaced. Now let me get to the positives. The staff, especially Marie, was wonderful. They couldn’t have been more helpful. A little note: they control the air conditioner at the front desk, so if it’s not working, you need to go down and have them start it up. Parking is right across the street, and if you pay it at the hotel, it’s only €10. The beds were comfortable and neat, the room was tiny, but that’s a typical European trait. Overall, I love the place and I would go back in a heartbeat.

Partner

10/10

Exceptional

12 Jul 2024

laurie

Staff were very nice and helpful!

Leisure Family

10/10

Exceptional

04 Jul 2024

Verified traveler

Beautiful!

What a beautiful hotel. Super comfy and cosy. Tasteful decor, lovely and clean, I would most definitely stay again.

8/10

Excellent

03 Jul 2024

Neil

Great value just outside the main city centre

We had a very enjoyable stay at Hotel de Dieppe.
The location is a 5 minute stroll from the city centre which suited us nicely.
We didn’t eat here but the bar service was excellent and very friendly.
The reception was also extremely helpful when my car wouldn’t start and they called a garage mechanic to help out.

Partner

10/10

Exceptional

28 May 2024

Valerie

I had a great one night stay here. The staff were very kind and helpful (my French is not fluent and they were very patient and helpful to communicate easily for check in). The location is very convenient if you’re arriving by train (can’t miss it coming out of the station).
Very clean and room was well equipped and updated. A nice surprise that I wasn’t expecting was an electric kettle in the room. As an avid coffee drinker, being able to make instant coffee on my own was so nice.
Overall an extremely pleasant stay that I would recommend highly!
Only tiny drawback was the very small elevator - to be fair it was exactly as I expected for this type of building. But I preferred the stairs anyway as they were charming, blue carpeted circular stairs.

Business Self

4/10

Poor

22 May 2024

Jennifer

The staff at this hotel are EXCELLENT! Everyone there is an absolute gem, very nice, very helpful very personable. Unfortunately that is really the only nice thing I can say about this place. The rooms are PAINFULLY small, the toilet is in what was clearly once a closet. I am small so it was fine for me, but anyone over 5’5 is going to have a problem sitting down in that tiny restroom (which btw is not attatched to the rest of the bathroom, you must walk through the room to get to the sink) staff GREAT, rooms SUCK!

Leisure Family

10/10

Exceptional

21 May 2024

Nicola

Great stay

Friendly staff, very nice room,really comfy bed and great shower

Partner

10/10

Exceptional

17 May 2024

Takahiro

The receptionist is really kind and helpful. She reserved a nice restaurant for us.

Leisure Family

6/10

Pleasant

21 Apr 2024

Nancy

Interior could use some updating. There was stained carpeting in the room, and lighting wasn't great unless the sun was shining. We liked being able to open windows in the room, especially since there was very little we could do to control the temperature in the room. It was cool outside, but the room heated up too much for our liking. It's in a super convenient place if you're taking the train from Paris... just steps away from the station and walking distance to the historic area.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Jayne

Awesome breakfasts, with restaurant over looking a busy square and great selection of fresh food. Very quiet despite being super convenient to the train station and central town. Lovely staff. Perfect stay.

Business_and_leisure Self

10/10

Exceptional

16 Apr 2024

kwan

like the facility. very kind and helpful staff. good breakfast.

Leisure Partner

10/10

Exceptional

03 Apr 2024

kwan

Nice location, great staff, clean facility, nice upgrade…

Leisure Partner

6/10

Pleasant

01 Apr 2024

Hector

The staff was great and helpful, unfortunately, it is in front of a Metro Station and there are a lot of people around (good and not so good). We did not feel safe walking at night and good restaurants were around 15 to 20 minutes away. For tourists like us, it was difficult to find the right Parking Garage (Parking 2), but also was kind of far from the hotel to carry the luggage. There is no parking in front of the hotel to drop the bags (because it is a bus-only street). Overall, good hotel and staff, but not convenient if you are driving.

Leisure Partner

10/10

Exceptional

23 Mar 2024

Lancelot

Charming hotel in a great part of Rouen. The women at the check-in desk were exceptionally friendly and were very accommodating in speaking English. The breakfast was delicious, the room was clean and the bed was comfortable. Highly recommended!

Leisure Partner

10/10

Exceptional

10 Mar 2024

Bradford

Excellent

Wonderful stay! Fantastic location across from train station. Building has lots of character. Room clean, well-appointed, and comfortable (particularly the mattress). I will be staying here again when I return to Rouen!

Self

10/10

Exceptional

02 Feb 2024

Chantal

Convenience and comfort

Very convenient location across the train station. Mattresses with support and comfort. Staff very pleasant and helpful

Friends_and_family Friends

8/10

Excellent

02 Jan 2024

Thomas

Management & staff excellent, food & drink good, front of hotel very nice but rooms & corridors could do with refurbishing and brightening.

Leisure Partner

10/10

Exceptional

02 Oct 2023

Colton

Extremely nice staff, lovely clean place, and nice walking distance to main attractions.

Leisure Self

10/10

Exceptional

23 Aug 2023

Christopher

The staff were very friendly and the Hotel very clean and comfortable throughout. Had a pleasant dinner in the restaurant.

Leisure Family

10/10

Exceptional

20 Jul 2023

Amy

I LOVE IT

Everything about this property is charming. The service is excellent, the hotel is clean and safe, and the restaurant is delicious and a favorite among locals. I cannot recommend it enough and I’ll be back for sure.

That said, I will never use hotels.com again to book a property now that they’ve moved over to OneKey, and while I will certainly return to this hotel, it won’t be via this app.

Self

10/10

Exceptional

12 May 2023

James

Comfortable and clean with all necessary facilities for an overnight stay. Very helpful staff.Would recommend.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Alexander

The rooms are spacious, modern, have everything you need! The hotel is in front of the train station, super easy to get to all the great spots of Rouen. I have to highlight the INCREDIBLE staff: super friendly and gentle for any request we had. Totally recommend this hotel!!!

Leisure Partner

10/10

Exceptional

01 Jan 2023

Esteban

The staff was particularly helpful and friendly

Leisure Family

10/10

Exceptional

28 Oct 2022

Krista

Excellent

10/10

Exceptional

19 Sep 2022

Malcolm

Lovely hotel, well located, excellent staff.

Partner

10/10

Exceptional

17 Aug 2022

Lee

This hotel has to be one of the best I’ve stayed in ever. The staff were genuinely courteous. Engaging with my family and helpful with directions into town. The lady on reception when we check in on the 13th august (pm) was delightful. I can’t thank them enough for being fantastic.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2022

Simon

Great! Dont think book! Watch out only for the parking - Parking difficult

Leisure

10/10

Exceptional

30 Jul 2022

Nicholas

Excellent stopover in Rouen. We booked a family room for 2 adults and 3 children. The two interconnected rooms with private and secure entrance area worked really well. Rooms were really comfortable and well appointed, really nice bathrooms. Staff were without exception professional and friendly offering a really warm welcome. Breakfast was great. Parking in the station was really easy, €10 card validated at reception. We would definitely return.

Leisure Family_with_children

8/10

Excellent

29 Jul 2022

Leon

Modern decor in an old setting.

The hotel is in an older building so, as such, has a unique feel to it. The rooms are decorated beautifully with interesting touches throughout. The staff were helpful and very friendly. Sadly, despite having a whirlpool bath in the room, the plug was broken so it couldn’t be used. Aside from that, a great stay.

Friends_and_family Family

6/10

Pleasant

27 Jul 2022

Monica

Too small room, no check-in parking!

Location is perfect in walkable city center, but very small room, no space for luggage, too small cupboard for clothes (above \"bar\"!) A small fridge instead of the \"bar\" would better serve guests needs!

Partner

10/10

Exceptional

20 Jul 2022

Raphael

Convenient, across from train station. Good staff. Elevator broken during state. Staff carried luggage. Location is convenient to all major sights. Restaurants closed by.

Leisure Family

10/10

Exceptional

13 Jul 2022

Manasi

Great 19th century hotel in wonderful city

The hotel is right next to the train station, a five minute walk to the Don Jon, 10 minutes to the Cathedral and incredible dining. Laundromat is also nearby. The hotel has a charming 19th century vibe with a fully stocked bar, restaurant, and vintage elevator. The staff was helpful—we mainly communicated in French because at least one did not have great command of English. But the room was large, clean, and comfortable. The only small downside is that the street next to the hotel can be very busy at certain times of the day.

Friends_and_family Family

10/10

Exceptional

06 Jul 2022

Nicholas

It is next to the Metro and train station. Rouen city center is a few minutes away on foot. Quiet, clean and safe.

Business Partner

8/10

Excellent

18 Jun 2022

Donald

Centrally located

Hotel on the face of it is really nice but again, they let themselves down by not providing enough drawers or shelves to put clothes out. The space to put a suitcase on is too small to take a large backpack and forms part of a stand that includes a hanging rail with clothes hangers, a false drawer that in fact has the safe in it, a large drawer which turns out to be the minibar and a smaller drawer under the shelf for luggage which would be useful to put underwear in if it wasn’t stopped from being opened by the bedside cabinet beside it. Bathroom on the other hand is quite spacious with room to put out things.

Self

10/10

Exceptional

06 Jun 2022

Paul

Overnight stay with kids

Great hotel in a nice location and superb staff.

Friends_and_family Family

10/10

Exceptional

22 May 2022

Rita

Good location, on a renewed old building. Confortable and friendly.

Leisure Partner

10/10

Exceptional

13 May 2022

Robert

Excellent staff and location. Very Clean. Parking was difficult. Park above the train station on P2. Staff will exchange your ticket for an exit ticket.

Leisure Family

10/10

Exceptional

10 Apr 2022

Allison

This property was clean. The staff was friendly and spoke English and that was very helpful. The area is centrally located and the restaurant in the hotel was excellent.

Leisure Family

10/10

Exceptional

22 Dec 2021

Verified traveler

Very comfortable stay in well located old but well decorated hotel

Partner

10/10

Exceptional

27 Nov 2021

Jon

Very comfortable stay

Very good comfortable room but parking was real hassle in neighbouring train station car park.

Partner

10/10

Exceptional

27 Nov 2021

david

Cosy stay.

Wonderful cosy and convienent hotel across square from station. Expresso breakfast absolute bargain at 7 euros. Full breakfast 16 euros, presumably adds cheese and meats(?). Lovely toiletries. Recommended .

Self

10/10

Exceptional

21 Nov 2021

Adrian

Excellent location, friendly staff, clean.

Leisure Partner

10/10

Exceptional

24 Oct 2021

Katia

Beautiful and friendly/ Profesional staff. Will totally recommend it

Leisure Family

10/10

Exceptional

21 Sep 2021

Inna

1 min from train station, very good. Nice breakfast for extra.

Partner

10/10

Exceptional

15 Dec 2020

Nigel

Great hotel great location

The hotel has recently been modernised & really nice. The staff are fabulous. I had dinner & it was excellent. Good price.
Highly recomended.

Self

10/10

Exceptional

27 Aug 2020

Verified traveler

treated like a criminal

Could not get out early morning to catch an early train, the front door is locked,then a guy who doesn't speak English comes out and treats me like a criminal, asking me which room did I stay and then proceeds to look for my room card in the check-out box without unlocking the door as if i sneaked in during the night. Absolutely inappropriate. The other crew are excellent

Business

10/10

Exceptional

19 Aug 2020

Darren

Lovely get away

Partner

8/10

Excellent

21 Jun 2026

Nadine

Chambre propre, confortable spacieuse
Petit déjeuner correct , il faut veiller toutefois à à recharger en viennoiseries pour les clients venant déjeuner tardivement (9h30)

Partner

10/10

Exceptional

29 May 2026

rune

Helt tomt hotell og veldig sentralt. Vi kommer gjerne igjen !
Jannicke og Rune fra Bergen

Partner

10/10

Exceptional

19 May 2026

Fabrice

Tout était parfait, rien à ajouter...

8/10

Excellent

06 May 2026

Jacob

Uitstekend personeel. Prima bistro

Self

6/10

Pleasant

30 Apr 2026

Eric

Cloisons peu épaisses (bruit++)

Vers 9h réveil par la femme de ménage … qui entre dans la chambre.(et ressort de suite) puis bruit de personne dans le couloir constant.

Proche gare et literie nickel.

Self

10/10

Exceptional

24 Feb 2026

Guillaume

Personnel très agréable et bel hôtel

8/10

Excellent

25 Jan 2026

Valérie

Chambre calme, bonne literie, propre, personnel accueillant.

Partner

8/10

Excellent

15 Jan 2026

jean-francois

Tout répondait aux attentes

10/10

Exceptional

26 Dec 2025

Christine

Très bon accueil et attention
Chambre spacieuse et agréable

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Farah

Top à tout niveau!

Business

10/10

Exceptional

19 Nov 2025

Ago Rose

Impeccable

Business

10/10

Exceptional

05 Nov 2025

Morgan

Tout était parfait de l’accueil au départ.
Chambre superbe dans un bel environnement avec du charme.
Et le restaurant… miam. Un régale. Avec un service au top.

Merci à tous.

Business

10/10

Exceptional

01 Oct 2025

Damien

Petit déjeuner top

Business

2/10

Poor

25 Sep 2025

Capadoce

Tout était affreux. Je n'étais pas du tout satisfait. C'était horrible, une honte. Je regrette tellement d'y avoir séjourné.

Business

10/10

Exceptional

24 Sep 2025

Maureen

Hotel cozy proche gare

Hôtel très cozy à la gare bien situé et personnel adorable

Business

8/10

Excellent

27 Aug 2025

Fernanda

Muy buena ubicación frente a la estación de tren y el centro de Ruan. La gente del equipo del hotel maravillosa , lo único que ajustaría sería mejorar el aire acondicionado en el cuarto ya que no tiene tanta potencia y puede llegar a hacer un poco de calor. Pero en general maravilloso

Leisure Partner

10/10

Exceptional

08 Jul 2025

Melissa

Personnel accueillant et sympathique. Ils ont répondus à mes besoins et plus encore. Chambre propre et confortable.

Leisure Self

10/10

Exceptional

30 Jun 2025

Christine

Week-end à Rouen

Établissement très agréable services de qualité et attention envers les clients

Self

10/10

Exceptional

23 Jun 2025

Jean Claude

Bon hôtel près de la gare
Bon niveau de confort et de service.
Petit déjeuner très varié et de qualité
La taille de ma chambre était modeste

Self

8/10

Excellent

20 May 2025

Kazunori

駅のすぐ前なので、ルーアン到着後直ぐにチェックインでき、回りには、レストラン等もあり、観光や散策にも便利。ただ、少し部屋が狭く、冷蔵庫か部屋になかった。

Business Self

8/10

Excellent

17 May 2025

Verified traveler

Frühstücksbuffet war ok aber nicht mehr. Bei 4 Uebernachtungen mussten wir jeden Tag 1 oder 2 Sachen verlangen was fehlte. Seien es Teller, Müeslischalen, Löffel oder warme Milch etc.
Einmal war bei unserer Rückkehr um 18.00 h das Zimmerfenster offen und das bei ca 14 Grad.....

Partner

6/10

Pleasant

19 Apr 2025

Naoki

暖房の効きが良くない。

Leisure

10/10

Exceptional

12 Apr 2025

Paolo C

.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Charlotte

Personnel au top

10/10

Exceptional

11 Feb 2025

jerome

Très bon rapport qualité prix

Très bel établissement. Bon service et personnel attentionné.

Business

4/10

Poor

18 Aug 2024

CELINE

Trop déçue de cet hôtel chic qui n’est pas à la hauteur ce que j’attendais : chambre avec décore en brique sur un pan de mur que ne je m’attendais pas , je n’ai pas choisi cette branche, odeur d’égout en entrant, très petite, même la douche est petite sans parois ( faut faire attention à ce que l’eau ne coule pas vers l’extérieur )! En fin de soirée, trop bruyant ( bruit de Clim ou de moteur au dessus de nous), impossible de dormir. A fuire la chambre 313! Bref trop cher pour ce qu on a eut!

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Johanna

Great value for you money

Exellent location, clean room and good beds.
We had great 3 nights vacation here.

Friends_and_family Friends

6/10

Pleasant

03 Aug 2024

Peter