Name: Mercure Rouen Champ Mars
Address: Avenue A. Briand, Rouen, 76000, FR

10/10

Exceptional

01 Aug 2026

David

This hotel was perfect for our trip enroute to the south of France from Calais. Just off the main road, kind staff, clean and air conditioned room. Lovely breakfast too.

Really impressed!

8/10

Excellent

26 Jul 2026

Pavel

Hotel is a bit outdated but ok in general 3/5.

4/10

Poor

19 Jul 2026

Cooper

Shower was leaking everywhere after 2 minutes. Basically unusable and when we complained the staff just nodded and said everything was fine and this was normal. For a 4 star hotel?

Ridiculous

Partner

10/10

Exceptional

15 Jul 2026

Andrew

One night stop en route south. Central hotel with parking. Walking distance to the city. Very helpful and informative staff. Really clean and breakfast was amazing, with everyone and everything catered for. If you can't find what you like for breakfast there, you need to stay at home! Reception staff were great with directions and places to visit and the staff at breakfast couldn't have been more helpful. Recommended.

Partner

10/10

Exceptional

07 Jul 2026

DOMINIC

Very convenient for one night on a journey further south.

Self

10/10

Exceptional

21 Jun 2026

Boris

It was good experience .like hotel. Bed, linen

8/10

Excellent

18 Jun 2026

Dave

Nice room, Parking in underground carpark, restaurant we didn’t use as it has mainly cheese dishes great if you like cheese, a little too pricey for our liking,similarly full breakfast is 18 euros, although there is an express breakfast which was enough for us at 8 euros each.

Partner

10/10

Exceptional

17 Jun 2026

Janis

Nice big hotel with big restaurant/bar and lounge area

Business

8/10

Excellent

15 Jun 2026

Anthony Mark

The room was clean.The staff were helpful ,they gave me a map so I would see the sights!

8/10

Excellent

12 Jun 2026

Georgia

Friendly staff and well maintained rooms and amenities. Good location

10/10

Exceptional

23 May 2026

Jennifer

We stayed there with a family of 4 (2 college-age kids.) The kids slept on a sofa bed that pulled out to 2 twin beds. There was enough space in the room. We could walk to everything…especially the lovely pastry shops. We loved exploring the mid-evil streets, eating at Paul’s Brasserie, seeing the beautiful cathedrals, and soaking in the chill vibes of Rouen! The pastries at Bastien were amazing! So amazing, I went back just to get more. We parked our car on-site, which was nice. At only .80 Euros an hour, this was a great value. We drove to Fe Camp to visit with family, and it was a beautiful ride with farms, cideries, and a beautiful coast. (And WWII history.)

Friends_and_family Family

8/10

Excellent

19 May 2026

Phil

great location for the city. Car park was tight to get in and out. Limited menu and food ok.

Partner

8/10

Excellent

12 May 2026

Valerie

We enjoyed this hotel a lot! But the infrared sauna and gym closed for repairs after 2 nights which was disappointing. Another issue was the room temperature ~ they couldn’t drop it below 19 degrees as it was too early in the season (?) for them…this was in april and it was quite warm.the meals at the restaurant were wonderful, and the cheese dome is worthy of a view and ordering a raclette was outstanding. It is walkable distance from the downtown and the churches, and rouen itself was charming.

Friends_and_family Friends

8/10

Excellent

10 May 2026

Russ

It was a nice place

10/10

Exceptional

02 May 2026

James

Great breakfast and chesse selection.

Partner

8/10

Excellent

30 Apr 2026

Valerie

The front desk staff were good and the restaurant was excellent, but our room had no air conditioning duals as they were set to not go below 19 ~ difficult to deal with in warmer weather. The infrared sauna broke down and so we only had that for 2 nights sadly.

Friends_and_family Friends

8/10

Excellent

07 Apr 2026

Sarah

Good communal areas, nice room , decent breakfast

Partner

10/10

Exceptional

28 Mar 2026

Robert

Breakfast fantastic,but used crockery was not cleared from the the tables

Partner

6/10

Pleasant

01 Feb 2026

Wassim

it was ok for 3 stars
i leave the 4 stars and 5 stars to many better places

Business Self

10/10

Exceptional

20 Sep 2025

Joyce

Best breakfast in 16 days of travel!

Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing!

Partner

8/10

Excellent

15 Sep 2025

P

Nice Hotel, not sure about location

Nice Hotel. Area not so great

Partner

10/10

Exceptional

11 Sep 2025

John

Large room with modern furnishings tastefully decorated. A clean and modern bathroom with a large walk in shower with plenty of hot water.
All very comfortable.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Richard

Marius provided an outstanding check-in experience, explaining not only what the hotel offers but his opinion of the initial “must see” sights within walking distance.

Also the restaurant manager was superb at explaining gluten-free options at breakfast.

Thank you for a lovely stay!!

Leisure Family

10/10

Exceptional

19 Aug 2025

Glyn

Comfortable

Leisure Partner

4/10

Poor

23 Jul 2025

Dmitrijs

Nothing to admire.
Basc sleep-over.
All stuff with rainbow flags,,strange place.

8/10

Excellent

09 Jul 2025

Mary

The accommodation was amazing. Dining was OK. Parking was excellent however we were not aware that parking was an added charge.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Jeremy

What a difference...

Stayed here four weeks ago, Room 301, what a horrible room. This time stayed in Room 305. Wow what a difference. Fantastic bed, balcony. Fridge with cool water.

Partner

8/10

Excellent

24 Jun 2025

Richard

Nice hotel

6/10

Pleasant

09 Jun 2025

Grant

Hotel was ok. Room was big and comfortable. Advertised as having a restaurant - it was \"full\" not really had spare tables but as usual in France they make it up as they go. Car charging was easy and in hotel car park.

Leisure Partner

8/10

Excellent

27 May 2025

Ray

Pretty much what you would expect of a Mercure - clean, comfortable, and convenient, at a reasonable price. Staff were good & attentive. Good breakfast. Underground parking was expensive, but I gues it always will be in a city.

Leisure Family

8/10

Excellent

11 Apr 2025

Angela

Great hotel

Good location, just a short walk to the centre. Underground car park a bit tight fir a large car but very useful. The room was large, clean and comfortable. Breakfast was excellent.

Friends_and_family Friends

4/10

Poor

07 Mar 2025

chris

Less than impressed

Business_and_leisure Partner

6/10

Pleasant

31 Dec 2024

M.

Okay

Nice hotel and spacious room but not so clean. Dust under the bed. Staff very helpful and friendly. Heater bathroom not functioning and poor lights at bathroom mirror. Good thing was a bath and separate shower. Our view was the parking exit....

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Amanda

Excellent.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2024

Christiane

Convenience of arriving to outskirts of towen but still walkable

Leisure Partner

10/10

Exceptional

11 Sep 2024

Emily

We had a great stay in one of the privilege rooms.

8/10

Excellent

26 Aug 2024

Ruth

Room was spacious and perfect with the family. Sofa bed convert to two single beds albeit very close together. The rooms looked recently updated. The only down side was the service in the restaurant for dinner, we had the kids and it was late due to travelling but service was slow.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2024

Susan

We enjoyed our stay

Leisure Partner

10/10

Exceptional

17 Aug 2024

Sharon

Lovely stay

One night and provided all we needed. Short walk into beautiful Rouen

Partner

10/10

Exceptional

10 Aug 2024

Alberto

Easy check in and check out

6/10

Pleasant

09 Aug 2024

Gareth

Ok for the money but expected better from the bran

Must admit I’m confused what to expect from Mercure these days. It’s hard to tell the really quality from the more basic in the same band. This is one of the more basic. It shares a lot of its facilities- check in, bar, restaurant, parking with the attached Ibis. The location is a bit off putting at first but is only a 5-10 min walk to the main centre, restaurants etc, The room was okay for the money, clean and spacious but pretty basic. The parking underground is ridiculously tight for large cars but do-able with care. Costs about €15 for 24 hours. Disappointing that in the fitness room only the treadmill seemed to work & on some days both the sauna or steam room were turned off

Partner

10/10

Exceptional

30 Jul 2024

Cassio

Great property however a bit far from the beaten track.

Leisure Family

8/10

Excellent

29 Jul 2024

James

Really nice hotel conveniently located on the outskirts of Rouen. Property was in excellent condition, modern and clean rooms and well equipped bathrooms. Very welcoming front desk who were predominately multi-lingual.

The surrounding area felt safe, but was busy as you’d expect for a city centre hotel.

Parking was secure underground, really good if you were stopping en route to another destination, and very reasonable rate (something like €1.50 per hour).

Breakfast was of great quality and a decent variety of options (continental, cereals, cheeses, some fruit - our only minor observation is there could have been more variety of fruit!)

Leisure Family_with_children

8/10

Excellent

18 Jul 2024

George

Lovely

Rouen is a lovely city to walk and visit. Great place to soak in history, talk with people and rethink your life priorities.

Business

2/10

Poor

17 Jul 2024

Larisa

Every day something was broken: plumbing problems flooded floor, shampoo holder, telephone to reception, stop working keys, paper cups in the room , no apologies, breakfast is extremely poor, espresso machine was broken, dirty bathroom, dirty glasses, very difficult parking. Staff is rude, almost no English.
We were stayed in the basement room near the garage exit: smell, noise. One star hotel could be better. Nobody cares about anything.

Leisure Family

4/10

Poor

11 Jun 2024

Robert

We booked a ‘privilege room’ for my partner & 2 children age 5 & 7 as this was the option for sleeping 4 people.
When we arrived it was clear the hotel was undergoing building works internally with no apparent reception desk for the hotel which shared an entrance with the Ibis hotel next door.
Our room smelt strongly of paint, it had a separate study room which had a sofa bed for the kids.
The furniture was really sparse. In the entrance hallway, it was really dark, it needed extra wall lights and a console to put items on. The main bedroom needed at least a chair & side table.
Plug sockets didn’t work by the headboard. No sockets in hallway so we had to charge our phones in the kids/ study room over night.

The coffee machine was in the kids / study room so not ideal for making a drink when the kids have gone to bed.

The windows were able to fully open in both rooms with no safety closing mechanism, not ideal for two young children sleeping in the sofa room.

The bathroom although well presented with soaps, shampoos, etc didn’t have a heated towel rail which we found very odd. The toilet room was separate without a basin which we find very unhygienic.

The ‘privilege room’ felt very ‘temporary’ with very thin walls between rooms, decorating details such as paint work, grouting in bathroom all very messy, not to a 4 star hotel standard.

It was disappointing to have all of these items dampen our experience at the hotel and we would not return because o

Leisure Family

6/10

Pleasant

27 Apr 2024

Verified traveler

Under construction but decent

Hotel under reconstruction. The sixth floor was being painted and had the floor covered with plastic. Room was decent but had a view of the fire escape and parking. The parking was incredibly tight. Good luck if you have a mid size car. The restaurant was new and some items were not available but the staff was just great.

Partner

8/10

Excellent

30 Dec 2023

Prosperity

Good for price

Nice place to stay near Notre Dame Cathedral.

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

Verified traveler

Very friendly, helpful staff. Immediately upgraded us when our air conditioning did not work. Clean, modern rooms. Appreciated having on site parking.

Partner

4/10

Poor

28 Sep 2023

Christine

Not our favorite;(

The location was great, parking on site was also
Appreciated, & the staff were very friendly & the breakfast buffets was delicious. However, the cleanliness of our unit—the bathroom in particular, needed attention! The bathroom tile was moldy; the shower curtain was dirty. & full of mold & scum at the bottom; the mirror light did not work & was not fixed even when we told the front desk person about it twice.

Partner

8/10

Excellent

25 Sep 2023

William

Rouen stopover

It was a last minute decision to stay at the Mercure in Rouen. The directions were hard to follow. The parking lot was awful. The hotel lobby, staff, and room was very nice. We enjoyed the stay.

Partner

8/10

Excellent

20 Sep 2023

Verified traveler

Don't be fooled by the outside appearance of this hotel, inside is of a very good quality.

Partner

8/10

Excellent

06 Sep 2023

Catherine

Lovely dog-friendly hotel with parking

This is a good hotel and was great for our one-night stay. Large room and dog friendly. Unfortunately the window had clearly been left open so the carpet was very wet in places, but that's probably not the hotel's fault. The room service food was incredibly good and breakfast buffet was lovely.

Friends_and_family Family

10/10

Exceptional

26 Aug 2023

Stephen

The location is very convenient for the cathedral and old town. There is a good selection of bars and restaurants within 15 minutes walk. There are also good cheese, bread and charcuterie shops nearby (ask at reception for directions) and a large Intermarché. Good vfm if you don’t mind being slightly less than central. We have stayed here a couple of times.

Leisure Partner

6/10

Pleasant

22 Aug 2023

Matthew

In a great position with parking on site. The room was small for a 4* hotel and the bathroom a bit tired. The staff were amiable enough but I found dinner a bizarre experience. The layout of the menu was at best strange, the wines on offer were limited and the food did not excite. Breakfast, however, was good.

Leisure Self

10/10

Exceptional

20 Aug 2023

Deborah

Great overnight stay with welcoming staff, fantastic breakfast and a lovely room.

10/10

Exceptional

13 Aug 2023

Aaron

Nice room w/comfy beds

8/10

Excellent

05 Aug 2023

Hayk

Good location, friendly staff, good service

Leisure Family

6/10

Pleasant

26 Jun 2023

Wassim

It is ok

10/10

Exceptional

06 May 2023

Barbara L

High standards - very reasonable cost

Clean & very comfortable. Back rooms have view from juliet balcony of a small park with large fountain. Kettle & supplies in room. Short on toiletries but I had what I needed. 4 nite stay included fab bkfst buffet.

Self

8/10

Excellent

04 May 2023

Terrilynn

If you’re planning on parking at the hotel. rent a small car.

Leisure Partner

8/10

Excellent

30 Apr 2023

Michael

Central location. Close to all major attractions. Underground Parking was very difficult to navigate with mid-sized vehicle. We had 2 rooms, therefore had plenty of space.

Leisure Family

6/10

Pleasant

11 Apr 2023

Evelyn de la

Property good very well located

Leisure Partner

6/10

Pleasant

09 Apr 2023

Susan

My husband fell in our room. I went to the front desk to ask for ice and explained why we needed it. I was curtly given a plastic bag of ice. No one at the front desk seemed concerned about the fall or asked if we needed other help.

Leisure Partner

10/10

Exceptional

27 Oct 2022

Janusz

A nice place to stay.

A very nice hotel, clean. The staff are kind and helpful.

Friends_and_family Family

8/10

Excellent

09 Oct 2022

Andrew

Good Choice

Recently (and well) refurbished, this is a comfortable, well-located hotel on the edge of the city centre. The road system provides easy and fast access and the dedicated on-site parking means parking is always available.

Partner

10/10

Exceptional

03 Oct 2022

Andrei

Great hotel with secured underground parking. Our “prestige” room was large. The hotel is nearby a city centre. We could communicate in English with the staff at the reception.

Leisure Partner

10/10

Exceptional

30 Aug 2022

Stephen

Modern hotel within an easy walk of the centre. Large Intermarché on the doorstep. Half an hour's walk from the station.

Leisure Partner

10/10

Exceptional

28 Aug 2022

sarah

Great rooms and comfy beds

Wonderfully large room with brilliant views over the next door park and fountain! Very convenient parking under the hotel. Modern decor and good quality bedding.

Friends_and_family Family

8/10

Excellent

31 Jul 2022

Craig

Pretty good location 10 minute walk to cathedral. Parking is on site which is great but tight and reasonable.

Partner

6/10

Pleasant

01 Jul 2022

Anthony

The hotel is pretty standard for Europe. Clean, somewhat stylish w basic services. My room was my favorite on this trip. It had a picture window that swung open all the way allowing for beautiful crisp air and a lovely view of the garden. Areas of improvement are: coffee in rooms is instant w a hot water pot. The entrance is for smokers and the garage dumps out far from the hotel leaving us to fight traffic to make our way back.

Leisure Partner

8/10

Excellent

11 Jun 2022

stuart

Overnight in Rouen

Room good apart from grey towels
Good location near to cathedral and other sites, also a lot of restaurants there, but 5-10 minute walk
Told parking was 60c per hour, but somehow the barrier opened for free.
Thought breakfast at Euro 19 was a bit steep, so went to Ibis next door for Euro 9 instead

Partner

8/10

Excellent

06 Jun 2022

Chris

Nice, no nonsense family hotel

Shame we had to pay for the parking. Otherwise, very helpful, clean and a comfortable stay.

Friends_and_family Family

8/10

Excellent

29 May 2022

Elmaz

The room was spacious and clean. I loved having room to move and stretch, which is not common. The bathroom and shower were excellent. We were greeted by Audrey who took time to orient us, give recommendations and answer all questions. The location is away from the center/cathedral area, so we had a 15 minute walk to there but we liked the local neighborhood which was more locals and fewer tourists. The only point deduction was the bath towels were not replaced as well as some of the other amenities. We asked for refills when we found someone to help us. For long stays for more than one person, there is not much storage.More excellent stuff: beds, wifi and tv.

Leisure Family

10/10

Exceptional

10 May 2022

Robert

Very nice hotel near center of town. Parking I sit was convenient.

Partner

10/10

Exceptional

20 Feb 2022

Maxim

Well placed hotel, clean, nice surroundings

Business Partner

8/10

Excellent

05 Jan 2022

Verified traveler

Great hotel

The staff where outstanding from the moment we arrived to the moment we left. Hotel is super clean. Bedroom ceiling needs redoing though.

Business Family

8/10

Excellent

05 Oct 2021

Mark

Good central location for a nice city, with underground parking.
Beware, the parking entry ramp if you have a low profile car, and the parking bays are very small.

Leisure Partner

10/10

Exceptional

05 Sep 2021

Gareth

Great one night stay

Booked an overnight stop to break up the journey home after a holiday in France and very pleasantly surprised. Super easy to get to from the main route through Rouen. Stayed in a privilege room which seemed to have been very recently refurbished to a good standard, it also had the sofa bed around the coroner from the main bed which was a nice feature. Hotel was a 10 min walk to the interesting bits of the centre. Car park is tight esp with a big car and you have to pay extra (60 cents / hour) but no big deal really. Would defo stay again.

Friends_and_family Family

6/10

Pleasant

23 Aug 2021

Phillip

Its a clean modern style hotel. It lacks soul and charm.

Leisure Partner

8/10

Excellent

18 Aug 2020

Jeff

Good basic stop for journey.convient location for needs

Partner

10/10

Exceptional

16 Aug 2020

B

Fantastic location but a little tricky to reach by car as it was dark and we could not see the entrance to the hotel. Staff were very friendly

Leisure Partner

10/10

Exceptional

07 Aug 2020

Verified traveler

ecomended for families

Great stay!

Friends_and_family Family

8/10

Excellent

05 Jan 2020

M

Pre Christmas break.

Great hotel for exploring Rouen. 10 minute walk to cathedral and medieval centre. Breakfast was good but very expensive so would recommend breakfast at one of many cafes serving it.

Partner

8/10

Excellent

17 Dec 2019

Stephen

Great Stay

Room had recently been updated and had everything well laid out, and in particular there was shelf space in the bathroom to make it very practical. A hotel with somewhere to park near the centre of Rouen.

Partner

8/10

Excellent

13 Oct 2019

Verified traveler

The room is nice and spacious. Service quality at the reception needs improvement.

Leisure

10/10

Exceptional

25 Sep 2019

Daniel

Hotel with parking and onsite restaurant.

Nice hotel, helpful front desk, very tight parking stalls underground. Had dinner and breakfast, both good.

Partner

6/10

Pleasant

18 Aug 2019

Verified traveler

The property was fine for a one night stay. There are many dining and entertainment venues within walking distance. Its position on the adjacent roads makes it challenging to drive to it.

Leisure Partner

10/10

Exceptional

15 Aug 2019

John

Overnight stay

Marisol gave us outstanding service after arriving at the hotel only to find that I had booked for 2020 by mistake. She sorted everything out and managed to change the booking. Thank you so much. The restaurant, bar, all staff are so pleasant and helpful. Exceptional.

Partner

8/10

Excellent

21 Jul 2019

Katherine Ziegler T.

No Frills

It was a nice stay, staff was friendly, location was wonderful. 1 mile walk to the Rouen Cathedral and other sights. Laundromat was .25 miles away. Room was small and simple.

6/10

Pleasant

17 Jul 2019

Susan

Rather disappointed!

The first room I was given smelled of animal urine, a pet friendly hotel. My second room was lovely. The front desk staff member that checked me is was lovely, she was very helpful and understanding. I ate in the restaurant at the hôtel the first night, Le Honfleur. The chef should be fired! I ordered a veal dish that was liked eating shoe leather. It was dry and tired looking, as if pulled from a tray sitting in the oven. It was served with flavourless dried out rice. No vegetables. The dessert was supposed to be a creeped with caramelized apples. Trust me they were not caramelized but quite cold. The hotel is not t all in the ideal location for stepping out the door and finding lots of bars and restaurants. You would be required to walk about 15 minutes to be in the really popular and vibrant area. The train station is a good 30 minute walk. The air conditioning worked well and my second room was very spacious. I wouldn’t stay here again when I return to Rouen, and I will return...a stunningly beautiful city.

10/10

Exceptional

08 Jul 2019

David

A Great Stay

A very good stay. We particularly appreciated the really lovely meal in the restaurant. Yes, we would certainly recommend this hotel to our friends.

Family

8/10

Excellent

23 Jun 2019

Verified traveler

Happy customer

Staff was very helpful and told us about special events that were going on in town. Nice room and hotel has underground parking. It is an easy walk to the local sites.

Family

6/10

Pleasant

19 May 2019

Verified traveler

Our room did not look like any of the pictures online. Looked dated. Walkable to historic area but would stay closer next time.

Partner

10/10

Exceptional

08 May 2019

LYNDA

Overnight stay with a dog

Really nice hotel,very easy to find and in a good area with supermarket, bars and restaurants. We were given a friendly welcome with our dog. Would definitely stay again.

Partner

8/10

Excellent

03 May 2019

Ren

Lovely friendly staff! Hotel was located in a great location.

Leisure Partner

8/10

Excellent

16 Oct 2018

Andrew

For the food festival

Location and parking is very important to me when I am on a driving holiday so this hotel ticked both boxes

Partner

8/10

Excellent

26 Aug 2018

Dobri

Pleasant hotel, 10min walk to the cathedral. Rational choice, it has all you need.

8/10

Excellent

21 Aug 2018

Alan

Nice hotel close to the city centre.

Very happy with our one night stay - very comfortable, clean and close to the centre of Rouen. We were lucky to have a lovely view over the city from our 2nd floor room.

8/10

Excellent

14 Aug 2018

Verified traveler

Convenient for overnight stopover

Hotel located near to centre- about 10 mins walk to cathedral. Rooms clean - no safe or fridge which we would expect from a 4* Hotel. Good breakfast . Friendly lady on reception - very helpful with suggestions where to go and local restaurants . Parking a nightmare - spaces far too small and difficult to navigate - avoid if you have a large car!