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De Bourgtheroulde, Autograph Collection

Rouen · France

Place De La Pucelle, 15View location

9.2/10Excellent939 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.6/109.6
Value7.0/107.0
Amenities9.2/109.2
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  • Business hotels
  • Golf hotels
  • Sustainability certification
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About De Bourgtheroulde, Autograph Collection

Indulge in a relaxing experience at our full-service spa, offering massages, body treatments, and facials. Maintain your fitness routine at our indoor pool, sauna, and fitness center. Enjoy complimentary Wi-Fi, concierge and wedding services. Dine at L'Aumale restaurant or take advantage of 24-hour room service.

Unwind with a drink at the bar/lounge. Buffet breakfast is available daily (fee applies). Our hotel also provides limo service, complimentary newspapers, and dry cleaning/laundry services. For events, we offer 4306 sq ft (400 sq m) of conference space and 4 meeting rooms.

Our 78 individually decorated guestrooms feature minibars, Smart TVs, complimentary wired and wireless internet, and flat-screen TVs with cable programming. Private bathrooms include complimentary toiletries and hair dryers. Safes, desks, and phones are also provided.

Located near Rue du Gros-Horloge, Musée Jeanne d'Arc, and Place du Vieux-Marche, with easy access to Rouen (URO) and Paris Charles de Gaulle (CDG) airports.

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With a stay at Hotel de Bourgtheroulde, Autograph Collection, you'll be centrally located in Rouen, steps from Gros Horloge and within a 10-minute walk of Rouen Cathedral. This golf hotel is 0.9 mi (1.4 km) from Tour Jeanne d'Arc and 0.9 mi (1.5 km) from Joan of Arc Historial.

Make yourself at home in one of the 78 individually decorated guestrooms, featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 104-cm flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rouen? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 4 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 7:00 AM to 10:00 PM.
    • Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 28.00 per person
    • Secured valet parking fee: EUR 30 per day
    • Pet fee: EUR 25.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out fee: EUR 110 (subject to availability)
    • Rollaway bed fee: EUR 60.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Rue du Gros-Horloge 0.1 km / 0.1 mi
Place du Vieux-Marche 0.2 km / 0.1 mi
Jeanne d'Arc Church 0.2 km / 0.2 mi
Gros Horloge 0.3 km / 0.2 mi
Palais de Justice 0.3 km / 0.2 mi
Monument Juif 0.4 km / 0.2 mi
Rouen Opera House 0.4 km / 0.2 mi
La Maison Sublime 0.4 km / 0.2 mi
Square Verdrel 0.5 km / 0.3 mi
Rouen Christmas Market 0.6 km / 0.3 mi
Rouen Cathedral 0.6 km / 0.3 mi
Seine 0.6 km / 0.4 mi
Musée des Beaux-Arts 0.7 km / 0.4 mi
Rue Saint-Romain 0.7 km / 0.4 mi
Joan of Arc Historial 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2010
  • Total number of rooms: 78
  • Number of floors (main building): 4
  • Number of floors (annexe): 3
  • Single rooms: 3
  • Double rooms: 63
  • Junior suites: 12
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 67 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
  • Golf course
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Parasols
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 30 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable4 photos

    De Bourgtheroulde, Autograph Collection

    DOUBLE CITY VIEW KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Turndown service
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Soundproof room
    • Toiletries
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE PRESTIGEJUNIOR SUITE • PRESTIGEJSU.PT

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    JUNIOR SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable2 photos

    De Bourgtheroulde, Autograph Collection

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    TWIN GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEW TWO BEDSSINGLE • CITY VIEW TWO BEDSSGL.2B-CV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SINGLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGE • 1 Bedroom • 40 m²SUI.PT
    SUITE PRESTIGEPhoto unavailable3 photos

    De Bourgtheroulde, Autograph Collection

    SUITE PRESTIGE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Room amenities

    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Toiletries
    • Turndown service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Soundproof room
    • Slippers
    • Bathrobes
    • Housekeeping
    • Desk
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Direct dial telephone

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV-2

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    De Bourgtheroulde, Autograph Collection

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    De Bourgtheroulde, Autograph Collection

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Soundproof room
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    De Bourgtheroulde, Autograph Collection

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about De Bourgtheroulde, Autograph Collection

9.2
Excellent
939 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.6 /10
Value
7.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Elizabeth
The hotel is Marriott, but is located in old Villa. Very charming. The rooms themselves were pretty modern. Not the absolute best configuration with many stairs, especially because the elevator was out part of the time.
10/10
Exceptional
23 Jul 2026
Austin
The hotel was incredible! The building was beautiful and the pool was really cool.
10/10
Exceptional
15 Jul 2026
SABRINA
Great Hotel. Perfect Location
Family_with_children
8/10
Excellent
12 Jul 2026
Ilia
Excellent hotel with outstanding service and great location. However, the lack of an elevator and a side entrance was a strong drawback for us.
Family
10/10
Exceptional
09 Jul 2026
Kaitlyn
Excellent location, attentive staff and comfortable room. Our only complaint was their lobby bar was under renovation.
Partner
10/10
Exceptional
14 Jun 2026
PETER
Absolutely wonderful place! The desk agent, Camille, spoke excellent English, was polite, friendly, and more than helpful. After she escorted us to our room and gave us a tour, she was happy to draw a nice tour to fit our needs.

The porters and valets were friendly and helpful as well.

The spa is huge. The only drawback is that we stayed only one night.

Robes, slippers, thick towels, spacious shower, deep tub in our room. The robes were so lush I had difficulty closing my suitcase!!! 😁 (Just kidding, I didn't steal anything.)

Oh yeah, the towel warmer in the shower is nice. Water pressure excellent.
Family
6/10
Pleasant
07 Jun 2026
Oscar
This hotel needs more staff
Self
10/10
Exceptional
04 Jun 2026
Betty
Great location in the center.
Partner
10/10
Exceptional
29 May 2026
Heather
Beautiful historical hotel right in the old town with plenty of restaurants etc to choose from.
Staff especially valet extremely friendly and helpful without any hesitation.
Would definitely recommend to others and if ever I pass this way again will stay with you.
10/10
Exceptional
19 May 2026
Michel
Pas de petit déjeuner
8/10
Excellent
19 May 2026
Marianne
The staff was very kind and helpful. Rooms were spacious but had no USB connectors and very few outlets and were hard to reach. Hotel is a bit outdated but there is nothing else that compares in the area. Spa with sauna and steam and huge pool is wonderful. Very strange bar area in red and black sort of a shame it is not in keeping with the rest of the hotel. Hotel is in a perfect area for shopping and exploring. Breakfast buffet was okay but hot food was not good. Food in bar and dinner restaurant was very good. Would recommend and stay here again.
Partner
10/10
Exceptional
29 Apr 2026
Nancy
Warm greeting, staff took our bags and led us to our room. Great breakfast buffet. Friendly and knowledgeable staff who gave great recommendations of sights, tours, bakeries, and shops.
Amazing pool and sauna! And I love the bathtub in our room.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Maureen
excellent breakfast very beautiful hotel well located in the center
parking very near
Friends_and_family Friends
10/10
Exceptional
23 Mar 2026
Ian
Whilst we did not use the spa facilities, they looked very welcoming as did the entire Hotel which is well situated in the historic old part of Rouen
Partner
10/10
Exceptional
05 Feb 2026
Carlos G
Excellent
8/10
Excellent
18 Jan 2026
richard
Personnel excellent, mais la chambre est petite, tout comme la salle de petit-déjeuner. Celle-ci est souvent saturée et il faut faire la queue dans le hall pour entrer. Mesquin pour un hôtel 5 étoiles.
Partner
10/10
Exceptional
12 Jan 2026
Christine
I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Self
10/10
Exceptional
27 Dec 2025
Robert
The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Leisure Pet
10/10
Exceptional
14 Dec 2025
LUDOVIC
Tout est parfait. Magnifique hôtel
Partner
8/10
Excellent
25 Nov 2025
Joseph
The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every way possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old.

The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.
Leisure Partner
10/10
Exceptional
30 Oct 2025
Heidi
We were in awe of this hotel. If back in the area, would stay here again
Leisure Family
10/10
Exceptional
10 Oct 2025
svetlana
Nice bar and very good food
Business_and_leisure Friends
10/10
Exceptional
09 Oct 2025
Catherine
Nice hotel
Friends_and_family Family
8/10
Excellent
06 Oct 2025
Gary
Nice hotel overall. However the rooms are not 5 star.
Leisure Partner
10/10
Exceptional
16 Sep 2025
Warren

Truly Wonderful Hotel

Best hotel of my life. None better!!!!
Partner
8/10
Excellent
10 Sep 2025
Svetlana
The hotel building and lobby are beautiful. The location is perfect . The layout of the hotel is somewhat confusing until one figures it out. The staff is very friendly and helpful. Our room was clean but it felt needing renovation. Windows were not cleaned for a long time and I was afraid to open them. Crakes in the bathroom floor. The room was spacious but the bathroom and the toilet occupy 1/3 of the room with little space left for the wardrobe. The electrical outlets were all near the floor and under the night stand. Was ok for us but thinking of the older guests, it may be a problem needing to lay down on the floor to plug them . Overall, we were happy with our stay.
Leisure
10/10
Exceptional
05 Sep 2025
Phil
Great hotel. Staff very helpful.
10/10
Exceptional
26 Aug 2025
Lee K.

Historic Building Converted to Hotel

Described as a \"Flamboyant Gothic House\" built in the 16th century, now converted to a hotel right in the middle of the historic part of Rouen. Seemed as if rooms (particularly ours, room 110) were carved out of available space- not our typical business hotel room but quite enchanting. Beautiful public spaces and excellent cleanliness. Staff were extremely helpful, moving our car to their lot and helping with luggage.
Negatives were not enough power outlets in the room and limited things to do in Rouen. Natural history museum was closed for renovations, which we found out after a long walk. Don't think Rouen is worth another visit.
Partner
10/10
Exceptional
25 Aug 2025
Patricia
A very comfortable, conveniently located hotel. Breakfast was absolutely delicious. The black and red decor in the lobby is a bit strident and navigating the hallways and the elevators is a bit tricky. I think that they should try to make the public areas more welcoming. Other than that, we had a very pleasant stay.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Alan
The hotel is very convenient for the old town and is just minutes alj from the Gros Horloge. We had a room overlooking the courtyard which was very quiet and beautifully furnished. The spa is quite amazing for a hotel facility. The staff were all very charming and helpful. We had a most enjoyable 3 night stay.
Leisure Partner
10/10
Exceptional
08 Aug 2025
KRISTINA

Absolutely outstanding! The staff were warm and attentive, the room was spotless and comfortable, and every detail felt thoughtfully planned. The food was delicious, the location perfect, and the overall atmosphere relaxing. I couldn’t have asked for a better stay—highly recommended!
10/10
Exceptional
30 Jul 2025
S

Amazing hotel we will be back!

Everything was great, the service, location, the prices, pool, spa, beautiful bar, Stunning architecture and design, size of rooms, comfort of beds, parking. Everything apart from sauna not working. Highly recommended !
Friends_and_family Family
6/10
Pleasant
29 Jul 2025
Peter
Lift out of order, sauna out of order, jacuzzi unavailable, very slow service in the bar.
Very comfortable and stylish room. Staff very polite and helpful. The hotel just doesn’t seem to be very well managed
10/10
Exceptional
22 Jul 2025
RAMON
Hotel was nice, spacious with children. The butler service was incredible
Leisure
10/10
Exceptional
17 Jul 2025
Verified traveler

Surprisingly Beat all expectations

Excellent all round, location, service and truly traditional
Partner
10/10
Exceptional
03 Jul 2025
Josh
This was a very unique hotel located in a really cool village. I wish we could have stayed longer.
Business_and_leisure
6/10
Pleasant
30 Jun 2025
John

Not a Five Star

Noisy air conditioning in room , no food available during mid afternoon
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Bergamini
Great setup, great staff.
Partner
4/10
Poor
16 Jun 2025
Sheri

Very Hot / Long trek to my room

My room was in an old part of the hotel that was connected in a very bizarre way. I had to go down 6 stairs, up the elevator to the 2nd floor, up 6 stairs, down the hall, down 12 stairs, down another hall to a second elevator, up to the 2nd floor (yes, again) through a doorway and finally to my room....it was crazy. The air conditioning didn't work and they offered me a fan (didn't offer to fix it) which I had to request again. I should have insisted on a new room.
Self
10/10
Exceptional
09 Jun 2025
Nancy
Beautiful hotel in a beautiful city.
Friends_and_family Family
10/10
Exceptional
31 May 2025
Deborah
You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Jeffrey
Love love love!!!!
Leisure
10/10
Exceptional
14 May 2025
Geoff
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Leisure Partner
8/10
Excellent
20 Apr 2025
Yin
Lovely hotel which is very convenient just off the main square. However was difficult to find parking and room was somewhat dated.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Lynn

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Partner
8/10
Excellent
08 Apr 2025
Madeleine
Very nice hotel but some services such as turn down and supply of fresh water was lacking. Beautiful location in Rouen.
Leisure Partner
8/10
Excellent
22 Mar 2025
Michael
Great location and very comfortable.
Leisure Family
10/10
Exceptional
20 Mar 2025
Anila
It was a very agreeable stay. We will love to come back on our next trip to France ! Excellent , overall! Merci!
Leisure Partner
10/10
Exceptional
25 Feb 2025
Michael
High Quality hotel right in the old centre of Rouen, literally seconds from the Old Market Square

The hotel is steeped in history and maintained to a very high standard. The staff were all very professional and friendly and we enjoyed the live piano in the bar on Friday night.

Room was traditional in format but modern in decor / fittings.

We drove here and hotel directions to valet parking area were spot on. Car is parked for you but very accessible direct from reception if needed

Highly recommended
Leisure Partner
8/10
Excellent
16 Feb 2025
Dokyun
Walking is good
Leisure Family
10/10
Exceptional
04 Feb 2025
Amy
This is a beautiful property close to all that Rouen has to offer. Our room was lovely and comfortable. The staff was extremely friendly and helpful. We truly enjoyed our stay and will definitely chose to stay here again in future visits to Normandy and Rouen.
Business_and_leisure Partner
10/10
Exceptional
02 Feb 2025
Jill
Amazing Staff, Great Location and Fun Atmosphere!!! xx
Leisure Partner
10/10
Exceptional
03 Jan 2025
Carol

Séjour trop court - c’est top!

Bel endroit, accueil chaleureux, service charmant. Petit-dej un peu cher! On souhaite qu’avoir eu plus qu’une nuit pour profiter du spa et de la piscine.
Partner
8/10
Excellent
18 Dec 2024
Charlotte
For a 5 star hotel it was a little tired…it was more like a good 4 star hotel…
Leisure Family
10/10
Exceptional
14 Nov 2024
Maryvonne

EXCELLENT

Une qualité d'accueil remarquable de tous
Parfait !
(un petit regret: que vous ne proposiez plus les huitres comme autrefois au bar…)
Business
10/10
Exceptional
25 Oct 2024
Michael
First class staffs and service. Amazing breakfast. Will definitely come again.
Leisure Partner
10/10
Exceptional
17 Oct 2024
TRACIE

Excellent hotel

Stunning hotel, very good location and excellent staff. Very happy with Pierre especially, very friendly and accommodating to our requests.

Only slight downside is that the spa staff weren’t very friendly at all, in fact quite rude
Partner
10/10
Exceptional
05 Oct 2024
Virginia
Everyone was spectacular!! All your staff was pleasant and went well beyond to make sure we had a wonderful stay.
10/10
Exceptional
10 Sep 2024
Antonio
Set within a 15th-century building in the heart of the historical city center, this hotel is truly remarkable. The property blends historic charm with modern comforts, and the staff is exceptionally friendly and attentive. The rooms are clean and well-maintained, and the spa facilities offer a luxurious, relaxing experience.
Leisure Friends
10/10
Exceptional
04 Sep 2024
Rita
Loved it here!
Leisure
2/10
Poor
19 Aug 2024
MARTIN

Poor service, avoid

This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Partner
10/10
Exceptional
18 Aug 2024
Paulus
fabulous hotel
Leisure Partner
10/10
Exceptional
17 Aug 2024
Sarah
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Partner
10/10
Exceptional
23 Jul 2024
Rami

Beautiful hotel

Excellent service at front fesk
Partner
10/10
Exceptional
21 Jul 2024
Rebekah
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Leisure Family
10/10
Exceptional
10 Jul 2024
Kyle

Perfect place to stay in Rouen

Beautiful hotel in the city centre
Partner
10/10
Exceptional
04 Jul 2024
Karen
Beautiful hotel. Comfortable rooms. Great location
Leisure Family
10/10
Exceptional
01 Jul 2024
Janice
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Leisure Partner
10/10
Exceptional
27 Jun 2024
Mark
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Gladys
Great service, beautiful building and great area.
Leisure Family
8/10
Excellent
14 Jun 2024
Linda
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated.

Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on).

The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Leisure Partner
10/10
Exceptional
13 Jun 2024
jean claude
Tres bien place à Rouen
Leisure Family
10/10
Exceptional
10 Jun 2024
Wendolyn
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Leisure Partner
10/10
Exceptional
05 Jun 2024
NED
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Business_and_leisure Partner
10/10
Exceptional
03 Jun 2024
Alexis

Hôtel mythique de Rouen dans monument historique

Excellent séjour dans cet hôtel mythique situé dans un monument historique de l'ultra centre de Rouen, à deux pas de la place du vieux marché.
Staff très gentil, serviable et disponible.
Service de qualité, excellent petit déjeuner (buffet), chambre très propre et très calme.
Grande piscine intérieure (pas très chaude cependant) + sauna + hammam + salle de sport.
Gros coup de coeur pour la soirée piano-bar du samedi soir, une excellente initiative de la part de l'hôtel !
Nous recommandons +++ cet hôtel.
Partner
10/10
Exceptional
30 May 2024
C

Perfect hotel

The hotel was out of this world, picture postcard stuff, absolutely beautiful inside and out and perfectly located in the centre of town
Friends_and_family Family
10/10
Exceptional
29 May 2024
Mark
What an amazing historic property. Great service and a beautiful top rated room
Leisure Partner
10/10
Exceptional
28 May 2024
Christine
Staff very pleasant and helpful. Lovely room.
Leisure Friends
10/10
Exceptional
24 May 2024
Sheila

Outstanding Service

Great Service from the moment we arrived. The front desk, Oceania and the Concierge [ lady who lived in Colombia] could not have been more enjoyable and helpful.
Partner
10/10
Exceptional
19 May 2024
MAURICIO
Great service.
Leisure Family
10/10
Exceptional
14 May 2024
Martin
Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
10/10
Exceptional
30 Apr 2024
Anthony
We loved the hotel and the staff were fantastic. Best part of our trip.
Leisure Family_with_children
10/10
Exceptional
29 Apr 2024
Jennifer
We only stayed 1 night. The hotel is in a convenient location. The room was clean, comfortable. The concierge was helpful and friendly. The pool and facilities were a definite plus.
Friends_and_family Friends
10/10
Exceptional
26 Apr 2024
David
A really excellent place. Our room had a rather small window- I didn't mine, but my partner felt somewhat claustrophobic and it was warm at night. hey gave us a fan, however, which was wonderful. Recommend!!
Leisure Partner
10/10
Exceptional
08 Dec 2023
Nina
Construction had just started on their courtyard and we were unable to walk through the front door. We had to go around to the side.
Leisure Family
2/10
Poor
08 Oct 2023
Steven
Beyond the nice old entrance and prime location is a two-star experience. I'm not a demanding guest, but there was a long list of issues during my stay, including:

ROOM RESERVATION: I booked a modern-looking room with a \"view\" and was taken to a dumpy, traditional-looking room with no view at all. The room had just one window: a narrow foot-tall horizontal one about 8 feet off the floor through which you could see nothing. When I informed reception of the mixup, they said there was nothing they could do and offered me free breakfast, which I had already been told was free to me.
PARKING: The hotel advertises \"valet\" parking, which you access by pulling up to a retractable barrier along a narrow one-lane road in the city center. When I arrived (not long after checkin time) the parking attendant was on a smoke break. I ended up causing a minor traffic jam for 5-10 minutes until someone else behind me (either a hotel employee or guest) got our of their car and badged me into the lot.
MAINTENANCE: The room's bathroom had a bucket under the sink that collected loud drips. The shower only got lukewarm, not hot. The kettle for coffee/tea was in the closet and had no obvious wall plug, so I used it in the bathroom. It seemed quite old (you had to hold down the boil switch or it wouldn't work). We couldn't figure out how to turn off the bedside lamps, so had to unplug them at night. And the sheets had a stain.

Find somewhere better!
Leisure Partner
10/10
Exceptional
04 Oct 2023
Michael

Awesome Hotel and Staff

Amazing hotel and staff. Rouen great city to visit and the hotel staff is extremely helpful.
Partner
8/10
Excellent
02 Oct 2023
Barry
This really should be a 4 star hotel, at over 300€ per night, one expects larger rooms, and better amenities in the room. The building is wonderful, lobby and paintings are great, valet service was good, the breakfast not that great!
Leisure
10/10
Exceptional
19 Sep 2023
James
Beautiful property, friendly professional staff.
Partner
10/10
Exceptional
17 Sep 2023
Susan
The staff was extremely helpful and friendly; the room was spacious, attractive and had a comfortable bed and a nice bathroom; there was music on Friday and Saturday night in the entry courtyard; the breakfast was delicious with a nice variety. Elegant, historic, lovely…
Leisure Partner
10/10
Exceptional
07 Sep 2023
Robert
Beautiful place in all aspects. Totally recommend it.
Leisure Family
4/10
Poor
28 Aug 2023
Verified traveler
I just can't believe this hotel manage to get a 5 star status.

I went to the toilet next to the lounge area.

3 cuticles did not have any toilet papers so I had to use toilet paper from disabled persons' toilet. There is no hand wash area inside the women's toilet so you will have to get out from there and go the common wash area. Only one place you can wash your hand inside the women's toilet was again, disabled person's cubicle and there was no soap.

One of the cubicle had some poo running over the toilet and it was just too gross to even take a picture to complain.

How on earth 5 star hotel run the property this terribly?

I was just so disgusted by the scene and very offended that this is a so called 5 star hotel.

Again, the hotel does not reserve any restaurant table for a staying guest.
Friends_and_family Family
10/10
Exceptional
31 Jul 2023
William
Beautiful hotel close to everything in Rouen. Oversized room, impressive pool, helpful staff
Leisure
10/10
Exceptional
29 Jul 2023
Alex

Luxury stay at affordable price!

Amazing hotel in a historic building. Lovely room. Great Restaurant Large spa. Centrally situated in Rouen.
Friends_and_family Family
10/10
Exceptional
16 Jul 2023
Adeline

Rien à redire

Très bon séjour dans cet hôtel. Personnel sympathique. Chambre spacieuse, lit confortable. Grande piscine et spa très agréable.
Partner
10/10
Exceptional
05 Jul 2023
Farzan
The staff was amazing!!
The hotel was beautiful and very clean
Absolutely loved everything!!
Business_and_leisure Partner
8/10
Excellent
02 Jul 2023
S

Step back in time ... To 1985!!!

Stayed for 3 nights in Room 405. Very basic rooms with dated decor that reflected the rest of the hotel: its like stepping back to 1985!
Staff were lovely, but honestly the outside of the hotel is at complete odds with the revolting red and black interior: a major overhaul is needed to brinv this in line to anything like the 5 star rating its been given
Partner
10/10
Exceptional
23 Jun 2023
charles
A hidden gem downtown Rouen. Super professional team, an absolute must!
Leisure Family_with_children
10/10
Exceptional
09 Jun 2023
John
Very happy to stay in this hotel again when in Rouen. The staff were friendly and helpful, the courtyard was a lovely place to relax with a book and a drink. The spa and swimming pool were a bonus.
Leisure Partner
8/10
Excellent
01 Jun 2023
Sharma
Lovely hotel amd spa

Location & surroundings

De Bourgtheroulde, Autograph Collection
Place De La Pucelle, 15, Rouen, France

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De Bourgtheroulde, Autograph Collection

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