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Hyatt Place Rouen

Rouen · France

77 Route De NeufchatelView location

9.2/10Excellent347 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Rouen

Welcome to Hyatt Place Rouen, an elegant and modern 4-star hotel in the heart of Normandy. This magnificent historic building, a former teacher training college, will immerse you in the history of the Normandy capital. A true haven of peace, the hotel is an invitation to well-being and comfort.

You can enjoy our heated indoor pool and our Phytomer spa. Ideally located near the city center, this hotel is easily accessible from Paris and has secure parking and electric charging stations.

Read more about this hotelShow less

A stay at Hyatt Place Rouen places you in the heart of Rouen, within a 10-minute walk of Musée des Antiquites and Museum de Rouen. This spa hotel is 0.7 mi (1.2 km) from Hotel de Ville and 0.8 mi (1.2 km) from Tour Jeanne d'Arc.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Rouen? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager BREEAM Pets allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 5.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 10:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, ANCV Chèques-vacances, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 25 per person
    • Covered self parking fee: EUR 19.00 per day (in/out privileges)
    • Pet fee: EUR 25.00 per accommodation, per night
    • Pool fee: EUR 13 per day
    • Spa fee: EUR 13 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Musée des Antiquites 0.8 km / 0.5 mi
Museum de Rouen 0.8 km / 0.5 mi
Tour Jeanne d'Arc 1 km / 0.6 mi
Square Verdrel 1.1 km / 0.7 mi
Musée de la Ceramique 1.1 km / 0.7 mi
Musée des Beaux-Arts 1.1 km / 0.7 mi
Musée Le Secq des Tournelles 1.2 km / 0.8 mi
Hotel de Ville 1.3 km / 0.8 mi
Saint-Ouen Church 1.3 km / 0.8 mi
Monument Juif 1.5 km / 0.9 mi
La Maison Sublime 1.5 km / 0.9 mi
Palais de Justice 1.6 km / 1 mi
Rue du Gros-Horloge 1.6 km / 1 mi
Gros Horloge 1.6 km / 1 mi
Rue Eau de Robec 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2024
  • Total number of rooms: 85
  • Twin rooms: 14
  • Double rooms: 34
  • Executive rooms: 12
  • Superior rooms: 22
  • Accessible rooms: 3
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 63 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international callsExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Dining area
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room: 3
  • Meeting room: 3
  • Indoor heated poolExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfastExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Special dietary options
  • Gluten-free mealsExtra charge
  • Vegetarian mealExtra charge
  • SnacksExtra charge
  • Vegan mealExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online check-in
  • Online Check-out
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Bathrobes
    • Shower: 1
    • Toiletries
    • Hairdryer
    • TV
    • Smoke detector
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Slippers
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 22 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable1 photo

    Hyatt Place Rouen

    DOUBLE WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Hyatt Place Rouen

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Electric Kettle: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt Place Rouen

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible WITH VIEWSTWIN • Accessible WITH VIEWSTWN.H6-WV

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 22 m²TWN.H6
    TWIN AccessiblePhoto unavailable1 photo

    Hyatt Place Rouen

    TWIN Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Shower: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUMTRIPLE • PREMIUM • 1 Bedroom • 27 m²TPL.PI

    Photos are not available for this room type.

    Hyatt Place Rouen

    TRIPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Individually adjustable heating
    • Shower: 1
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Slippers
    • Bathrobes
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Hyatt Place Rouen

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Individually adjustable heating
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Electric Kettle: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Alarm clock
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Slippers
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 22 m²TWN.WV

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Room amenities

    • Electric Kettle: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Toiletries
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Internet access
    • Ironing set
    • Mini fridge
    • Tea and coffee making facilities
    • Shower: 1
    • Hairdryer
    • TV
    • Alarm clock
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Hyatt Place Rouen

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hyatt Place Rouen

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Rouen

9.2
Excellent
347 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Samantha
Lovely hotel. Excellent staff on reception and in the bar. Housekeeping could be better as could breakfast.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Tanya
Personnel très courtois et professionnel. Chambre très propre.
Partner
10/10
Exceptional
07 Jul 2026
Andrew
Lovely stay
Friends
6/10
Pleasant
26 Jun 2026
Alistair
In a heatwave Aircon is worth a lot. This hotel is modern and the basic fabric is good. Details however are poor - windows that don't close properly, courtesy trays not topped up for example. Staff are pleasant but lack focus so we had to play hunt the towel in the spa. Staff comment was \" Someone must have used them\". So, replace them! On checkout there were no staff around so I dumped the key ( I'd paid the bill the day before) only for a waiter to rush over demanding room details.
Partner
10/10
Exceptional
23 Jun 2026
Dmitry
Great room, well-working air-conditioning, good breakfast
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Gerard
Lovely room and hotel, a long downhill walk to the centre, you have to pay to use the pool. Great breakfast in a stylish setting.
Partner
10/10
Exceptional
17 Jun 2026
Robert
Very modern clean hotel with good rooms and comfortable beds
Partner
10/10
Exceptional
23 May 2026
Jeffrey
We enjoyed our stay! The room was great!
Partner
10/10
Exceptional
15 May 2026
Timur
Everything was perfect
8/10
Excellent
14 May 2026
Angela
Lovely building. Parking felt secure.
Partner
10/10
Exceptional
13 May 2026
Gee-Kung
Clean, spacious room. We can see the town of Rouen with its cathedrals and can even watch the sunset from our room.
The staff members were super helpful and very friendly.
Partner
8/10
Excellent
09 May 2026
Claude
Great hotel, nice inside parking lot for 19 euros. 10 minute drive to downtown. I recommend for the value.
Partner
6/10
Pleasant
03 May 2026
Fariba
Very basic chain hotel.
Friends
8/10
Excellent
02 May 2026
Simon
We stayed over May day so that may have had an impact on the stay. This hotel has all the ingredients to make an incredible experience, great rooms, in a freshly built / restored hotel. The issue is that the setting is the experience. The staff are lovely but are just not as incredible as the setting. If you eat in the restaurant, the Chef though is very gifted, you will have to hope that nothing happens to your food on it’s journey to you. Expect a good stay and you will not be disappointed but if you are hoping for exceptional you may be.
Partner
10/10
Exceptional
25 Apr 2026
barry
All was great
Friends
10/10
Exceptional
26 Jan 2026
Anar
everything so good
Leisure Family
10/10
Exceptional
19 Dec 2025
Jeomsuk
We have enjoyed our stay a lot. The hotel was clean and quiet and also staff were very professional.
Leisure Family
8/10
Excellent
27 Nov 2025
Alan
Nice polite and friendly staff. Room nice , clean etc. meals nice too. Would stay here again
Business
8/10
Excellent
20 Nov 2025
Alan
Very friendly/ helpful staff both at reception and bar. New hotel so everything is fresh.
Business
8/10
Excellent
26 Oct 2025
robert
Layout of the hotel was very confusing elevator on the ground floor only went to the first floor then there was another elevator that had rooms in the 200s on the third floor. Breakfast was €19 but somehow I was charged 25 rooms were beautiful.
Leisure Family
10/10
Exceptional
25 Oct 2025
Victor Rafael de Caso
Excellent hotel
10/10
Exceptional
18 Oct 2025
Paul
Great Hotel
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Eli
Perfect
Friends_and_family Family
8/10
Excellent
03 Oct 2025
michael
Short stay but we had everying we needed. Staff friendly and helpful
Leisure Partner
10/10
Exceptional
13 Sep 2025
Jackie
Very convenient hotel for historic centre of Rouen. Hotel facilities excellent
Leisure Family
10/10
Exceptional
03 Sep 2025
Jacob L
Stayed with my wife and two young kids. Room was a good size and well appointed, very comfortable for us. Parking downstairs was easy to access from the room and the road. Overall really enjoyed the hotel and stay
Friends_and_family Family
4/10
Poor
25 Aug 2025
Kathryn

Poor Service and poor experience

Hi I had booked two rooms a twin room and a deluxe room with city view. When I booked in the lady on reception quoted me a credit card number that was not mine and I clearly explained it was not my credit card. Still she proceeded to book me into the room - 224 and 227. I went to room 224 and it was not ready so my husband and I waited in the corridor for the cleaners to finish )(circa 5.00pm) . We went in and unpacked. About an hour later another customer entered the room with a key card. Clearly she had been booked into the room too. A few minutes later a different member of hotel staff knocked on the door and asked me who I was. She then explained she thought the original staff member had made a mistake and booked us into the wrong room. She offered no apology and did not mention that we were not in the deluxe room we had booked. I later went down to reception and I asked about the deluxe room, she said the only thing we were missing was a coffee machine (this is not correct) and that we could have a free coffee from the bar. The next morning when I went to check out a different person on reception again asked me if I was the other customer and tried to charge me for their breakfast. Why had out details not been changed on the system? Why did I keep being asked if I was the other customer and I believe that I should have been offered a coffee machine, robe, slipppers etc given I had booked and paid for a deluxe room?
Friends_and_family Family
8/10
Excellent
21 Aug 2025
david

Piscine

Très propre et confortable. Par contre, la piscine est payante, 13€ la visite par personne…
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Natalie
Lovely hotel for a quick stop over. Staff were excellent, great breakfast and beautiful grounds.
Leisure Partner
8/10
Excellent
15 Aug 2025
Michal

Swimming pool at extra charge

All was excellent, but an extra charge for a swimming pool that was listed as one of hotel's facilities was a disappointment :(
Business
10/10
Exceptional
14 Aug 2025
Shon
.
10/10
Exceptional
12 Aug 2025
Gillian

Very good stay

Lovely modern hotel walkable into Rouen but took about 25 mins so got a taxi back. We liked the city a lot.
Didn’t eat at the hotel so can’t comment on the food
Partner
10/10
Exceptional
08 Aug 2025
Clifford
Need to learn how to make a Margarita cocktail and a Gin and Tonic, only advice. Otherwise, short stay worked very well.
8/10
Excellent
08 Aug 2025
Verified traveler

Beautiful…but beware additional charges

Firstly it’s a beautiful new hotel, rooms are spacious and clean. People are nice and welcoming

Couple of complaints…everything is “extra” pool access (size of a bathtub) €20 each. Parking €19, breakfast €25 EACH! If your a family of 4 that’s €100! You can get a steak meal in Rouen for that price!

Sort yourselves ur Hyatt and give clear pricing when people are booking
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Paul
Beautiful hotel and peaceful away from the centre, extremely well maintained with fantastic staff
Leisure Partner
10/10
Exceptional
18 Jul 2025
Ian
Excellent stay. Thoroughly recommend this hotel stay.
Leisure Family
8/10
Excellent
15 Jul 2025
Paul
Great location, lovely hotel and easy electric car charging in the covered safe carpark.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Pamela Jane
Great Hotel, easy to get the bus into the main town.
Hotel parking ideal
Leisure Partner
6/10
Pleasant
11 Jul 2025
Robert
Excellent hotel in almost all aspects except on return to room after hot few hours touring city room not made up and on request for making up room so I could shower and sleep I was told impossible for at least an hour and I had to wait!!!
Leisure Partner
10/10
Exceptional
11 Jul 2025
Maria
The hotel was clean and comfortable, and the staff were truly lovely—very welcoming and helpful. The only downside was the parking. It was mentioned at booking, but for €19 a night, and given that the hotel isn’t in the city center, it would feel a lot more thoughtful to include it. Most guests driving there will need it anyway. Still, we had a pleasant stay overall.
Leisure Friends
10/10
Exceptional
09 Jul 2025
Andrew
Great place to stay
Leisure Friends
10/10
Exceptional
08 Jul 2025
Kristina
Property is beautiful. Staff was so kind. We came for Le Tour de France and hotel was in route and a walk from the finish. Greathitel and lovely town.
Leisure Partner
10/10
Exceptional
04 Jul 2025
Helen
Very comfortable room. Really appreciated the Aircon.
Surprised towels refreshed daily. Lot of unnecessary washing. Had expected guests to decide if they needed clean towels.
10/10
Exceptional
01 Jul 2025
Jake
Very nice all around
Business_and_leisure Self
8/10
Excellent
20 Jun 2025
Guy
Nice room good view the breakfast was good
Partner
8/10
Excellent
06 Jun 2025
Eric
The room was very nice, restaurant pleasant and food good.
Friends_and_family Family
8/10
Excellent
06 Jun 2025
Michel
No hand soap for guests for two days. That’s quite unbelievable. I have never in my long life experienced this. Management shouldn’t let this happen. This isn’t a mom and pop operation, so take some money from M to the store, and buy some soap! Did the staff have soap?
10/10
Exceptional
04 Jun 2025
Raymond
Modern yet classic. Clean. Good breakfast. Helpful staff.
Leisure Family
10/10
Exceptional
26 May 2025
Simon
Pretty hotel for a stopover in the way South
Leisure Family
10/10
Exceptional
24 May 2025
Frances
Excellent property, value for money, lovely big rooms with comfortable beds. Bathroom was bit small but overall an excellent hotel. Dinner was delicious, well presented and the staff very friendly and helpful. Would stay again.
Leisure Family_with_children
10/10
Exceptional
21 May 2025
Alan
Newly converted property (former teacher training college we were told) with useful addition of welcoming area, restaurant terrace (city view) and on site secure parking. Staff casually efficient and competent with good swift service in the restaurant of excellent vfm food. If you feel inclined the bus from on the main road (adjacent) services the main historic Rouen sites.
Leisure Partner
10/10
Exceptional
12 May 2025
Doreen
It would have been nice to have a refrigerator.
10/10
Exceptional
08 May 2025
Ivan
This hotel is huge and they use a robot vacuum in hallways. Love my time there, Great staff to answer any questions.
10/10
Exceptional
10 Apr 2025
Anthony
perfect place to a little bit of everything. Great food too
Business Self
10/10
Exceptional
16 Feb 2025
Paul

Great Stay

Great stay, friendly staff and comfortable bed. Appreciated the friendly and helpful nature of the staff as we don’t speak French.
Thought the price to use the pool were unnecessary, should be included in the stay but all was fantastic.
Partner
10/10
Exceptional
15 Dec 2024
Richard

Great place to stay

Stayed at the Hyatt Place Hotel last night, and it was fantastic. The hotel was clean, comfortable, and modern, with excellent facilities. The staff were friendly and efficient, making the experience even better. Highly recommend it and would definitely stay again!\"

Friends_and_family Family
10/10
Exceptional
19 Nov 2024
Mohammed

Beautiful location and hotel

Easy to check in and plenty of car spaces available
Breakfast was full continental.
Bedroom came with air conditoning unit and bed was very comfortable. Very spacious room! Shower came with very good pressure. Fitness suite had cardio machines and some weights. Nothing bad to say at all.
Business
10/10
Exceptional
07 Nov 2024
Robert
beautiful grounds, good food, excellent amenities, super helpful staff.
Leisure Partner
10/10
Exceptional
18 Oct 2024
charles
property brand new. very modern staff is terrific.
Leisure Friends
10/10
Exceptional
18 Oct 2024
Davinder
Beautiful new hotel with great rooms and staff
Leisure Friends
10/10
Exceptional
18 Oct 2024
Rashmi
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill.
Nice place to wind down with after dinner drinks and relax in the common area.
Leisure Partner
8/10
Excellent
16 Oct 2024
Sara

High quality and comfortable hotel

Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Partner
8/10
Excellent
21 Sep 2024
Maribelle
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries.
Staff is very nice and hotel is very clean.
10/10
Exceptional
14 Sep 2024
Robert
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Leisure Partner
10/10
Exceptional
02 Sep 2024
Miwa
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
10/10
Exceptional
24 Jul 2026
Maureen
Tres belle chambre beau cadre
Hotel tres calme et SPA tres agreable
Petit dejeuner tres copieux et varié
10/10
Exceptional
22 Jul 2026
Louis
Très bon service et bonne chambre.
Self
10/10
Exceptional
21 Jul 2026
Josephine
Super flot hotel med fine værelser. Rent og daglig roomservice - vil helt klart anbefale :)
Partner
10/10
Exceptional
19 Jul 2026
morgane
Super hôtel les lits sont ultra confortables
Le bâtiment est magnifique
Seul bémol : l’odeur dans le hammam était horrible
Partner
10/10
Exceptional
11 Jul 2026
jeremie
Un en hotel tres égreable et calme. Vraiment très agréable d'y séjourner.
Partner
10/10
Exceptional
07 Jul 2026
Alexander
Alles prima, es hat uns gut gefallen.
10/10
Exceptional
05 Jul 2026
Christophe
Top week-end en amoureux
Partner
10/10
Exceptional
20 Jun 2026
Mathieu
Parfait
8/10
Excellent
08 Jun 2026
Gisela Danz
Das Hotel liegt etwas vom Zentrum entfernt, ca. 20-30 Minuten zu Fuß. Es ist sehr modern. In meinem Zimmer war der Platz für die Toilette so eng, dass jemand mit viel Umfang bzw. Gewicht Probleme bekommen hätte. Das Personal war sehr nett und zuvorkommend.
Self
8/10
Excellent
29 May 2026
Jonathan
Tout était parfait à l'exception du parking à 19 Euros.
Je trouve cela hors de prix alors que l'hôtel est à l'extérieur de la ville
Self
4/10
Poor
20 May 2026
Julien
1ère chambre dont le sol était sale, attribution d’une 2nde chambre malheureusement pas de bouteille d’eau. Petit déjeuner cher pour une offre moyenne, plutot industrielle, pas de citron pour le saumon, mélange des couverts poissons/fromages etc. Étiquettes des plats chauds mélangées. Offre limité.
Partner
8/10
Excellent
18 May 2026
thimotee
A part, le service non effectué pour notre 2e jour, bon séjour dans cet établissement.
Partner
10/10
Exceptional
16 May 2026
Badria
Séjour très reposant,la chambre grande et propre, personnel très aimable, petit déj diversifié.
J'ai trop aimé
Friends_and_family Family
10/10
Exceptional
15 May 2026
Antoine
Parfait
10/10
Exceptional
03 May 2026
Thanh
Excellent ! Superbe établissement, chambre spacieuse et très confortable -Terrasse extérieure au soleil -Salle de gym ! Tout y est ainsi que le personnel très accueillant !
Partner
10/10
Exceptional
03 May 2026
Laurent
Hotel très agréable sur les hauteurs de Rouen et a 15 minutes a pieds du centre historique, chambre spacieuse et propre.
Établissement très calme.
Personnel jeune et disponible.
2 points d attention :
Plus de gel douche dans la salle de bain, avons du le demander a la réception le deuxième jour.
L accès à la piscine, ce dernier est payant à 14 € de l heure par personne et sur réservation (tarif pour les personnes qui resident a l hotel) sauf erreur, ce n est pas indiqué dans le descriptif de l hôtel.
Nous avions pris cet établissement pour pouvoir profiter de cet espace après nos promenades. Le tarif nous a refroidi, dommage.
Family_with_children
10/10
Exceptional
30 Apr 2026
Lisbeth og Peter
Alt meget fint
Partner
10/10
Exceptional
28 Apr 2026
Dominique
Très bien
Je recommande 😃
6/10
Pleasant
15 Apr 2026
Adriana
Établissement neuf et récent. La chambre été grande et spacieuse. Dommage la literie n’est pas la mieux. Très déçue du service du restaurant qui a refusé de changer mon plat sachant qu’il n’était pas cuit. Pour un restaurant qui a un certain standing je trouve ça pas correct.
Business
10/10
Exceptional
07 Apr 2026
Michael
Recht ordentlich. Schöner Spa und große Tiefgarage.
Friends_and_family Family
2/10
Poor
30 Mar 2026
Caroline
Je suis allée dans cet hôtel pour bénéficier de la piscine
Rien indique sur le site que cette prestation est payante
A l'accueil la responsable m'a dit que pour accéder à la piscine il fallait payer 14€ /heure
Très décevant car cela est mentionné nulle part.
je suis donc la cliente qui ne reviendra JAMAIS
Business
10/10
Exceptional
22 Mar 2026
oumar
Excellent
Partner
10/10
Exceptional
20 Mar 2026
Benjamin
C’était top
Personnels sympathique
Très bonne literie
10/10
Exceptional
06 Mar 2026
Damien
Établissement tout neuf, très accueillant, très classe, je recommande
Self
10/10
Exceptional
03 Mar 2026
Antony
Nous avons passé un très bon séjour, l’hôtel est bien situé et le personnel était très accueillant
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Benjamin
Génial
8/10
Excellent
19 Feb 2026
Stephane
J ai apprécié le cadre général de l hôtel et la chambre
Business
10/10
Exceptional
17 Feb 2026
sylvie
Très bel hôtel, bien situé.
Prestations de qualité.
Très bon accueil.
Parfait
Partner
10/10
Exceptional
11 Feb 2026
alexandre
Personnels au top, chambres nickel, parking accessible facilement.
Business
2/10
Poor
08 Feb 2026
Simon
Petit dejeune industriel, peu de choix, qualité des aliments non à la hauteur du standing des chambres, confortables
8/10
Excellent
14 Jan 2026
Stephane
Très propre
Bon accueil
Équipe jeune et peu expérimenté mais sympathique
Super chambre confortable
Bon petit déjeuner un peu cher quand même
Business
6/10
Pleasant
06 Jan 2026
Karl
Passable
Leisure Partner
4/10
Poor
04 Jan 2026
Alicia Elodie
L'hôtel est bien situé et les chambres sont spacieuses et propres tout comme l'établissement. Cependant, le service est déplorable. L'attente pendant le dîner était très longue. Au bout d'une heure d'attente pour essayer de commander le dessert, ils ont en oublié un. Les autres clients ont attendu 45 minutes pour avoir leur boisson et 1h30 pour leurs plats. Le personnel n'est pas professionnel (à part un des serveurs nommés Thomas et un autre dont je ne me souviens pas le nom qui était très professionnel) et certains d'entre eux s'énèrvent au lieu d'essayer de trouver une solution ou s'excuser. Au vu de la qualité du service, il ne mérite pas un 4 étoiles. J'ai déjà séjourné dans des hôtels du groupe Hyatt et celle ci a été une grande déception.
Partner
8/10
Excellent
02 Jan 2026
Clement
Bâtiment magnifique, grande chambre, propre, parking souterrain
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Marion
Oui , parfait.
Friends_and_family Family

Location & surroundings

Hyatt Place Rouen
77 Route De Neufchatel, Rouen, France

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Hyatt Place Rouen

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