Name: Brinton Suites
Address: 1516 Wilmington Pike, West Chester, US

8/10

Excellent

20 Jul 2026

Rae Ann

Our experience here was good. However we noticed that the second floor rooms have no elevator just steps ( maybe we missed it). Also the tub in room 201 drains very slow. All in all
Good trip

Friends_and_family Family

2/10

Poor

20 Jul 2026

Angenea

Walking into our room was an immediate nightmare, it was completely filthy and clearly hadn't been cleaned or inspected before our arrival.
Filthy Bathroom: There was urine left unflushed in the toilet, along with dirty yellow residue leaking down the bathroom door. It was completely unhygienic.
Unsanitary Room & Kitchenette: The top of the fridge was caked in grime and dust, there were leftover dirty cups left lying around on the counters, and the bed was made so sloppily it looked like someone had already slept in it.
When we brought these disgusting conditions to the staff's attention, their response was completely dismissive. They told us they couldn't help us or fix the issues, and that our only choice was to leave and get a refund.leaving us completely stranded without any other option.
To make matters worse, staff claimed the manager would be in the next day to address the situation. We called back the following day, only to be repeatedly brushed off and told the manager wasn't available.
Extremely unprofessional, unsanitary, and unacceptable service.

Partner

8/10

Excellent

18 Jul 2026

Anatoly

Good

Family

10/10

Exceptional

17 Jul 2026

Keith

Quiet in a nice area. I didn’t interact with any staff. They send you a code and it opens the hotel door and your room door. I work nights and did not want cleaning service. Stayed a week. Would definitely stay there when in the area.

Self

8/10

Excellent

14 Jul 2026

Gerald

TV a big disappointment. Large screen tv’s are cheap, buy one. Ice machine two small. Ok for a one night stay.

Self

10/10

Exceptional

14 Jul 2026

Alissa

There is no staff, but when you call they are very helpful. It is a very light breakfast, but was perfect. Rooms were well maintained and cleaned.

8/10

Excellent

13 Jul 2026

Elizabeth

Was great to have a mini kitchen in my room, but the refrigerator was not cold and the freezer was not freezing. The freezer was only good enough to be a refrigerator.

Family

6/10

Pleasant

09 Jul 2026

Donna

While overall it was clean, we did find left over/open food on the dresser and ice in the freezer. We were not aware there would be no on-site staff and had an issue with the keyless entry system that required calling and waiting (a short time)for a call back to get in our room.

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

stephanie

I thought the location was great, the hotel was lovely. The only thing was the amenities, ie soap, shampoo, etc. was a bit light.
Easy check in, easy to access the building and room

Family

10/10

Exceptional

03 Jul 2026

Hilary

Overall the property was quite and the room was clean and comfortable. Very nice. We were at a tournament during the day and had plans to go to a concert that evening. It took some time to get a message to the property manager and only was able to leave a message to request checking in an hour early. I didn't get a direct response so we kept ourselves busy with shopping and a short car nap till 3p. I happen to check for check in directions at 230p and info was sent. Maybe it was sent earlier to help with my request but I wasn't aware anyone had agreed to my request. Wish we would have been contacted by phone so I knew I'd have access to the room. Other than that we had zero problems. I'd stay there again.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Regina

Good price for money. It would be good price for people needing a few days, it has kitchette in the room so you could cook without having to eat out all the time
Breakfast good. They even had peanut butter, half and half for my coffee.

Ate breakfast on my patio and saw a young deer.

Self

10/10

Exceptional

01 Jul 2026

Samantha

The only negative is that the front door is a challenge and if you’re not careful ie have your hands full as you try to get in, the door will catch your heals and it hurts like hell.
Otherwise, always a great stay which is why we stayed this year and last.

8/10

Excellent

30 Jun 2026

Bridget

No staff on site - registration is automated through phone and keypads with codes. Property was clean and spacious. I appreciated the full kitchen and outdoor patio. Location was convenient for my needs.

Self

6/10

Pleasant

28 Jun 2026

Paul

Great breakfast

10/10

Exceptional

27 Jun 2026

Briana

Overall a great place to stay. Check in was smooth and the room was clean!

10/10

Exceptional

27 Jun 2026

Pablo

Good stay for a single night. Room clean. Easy checking

Partner

10/10

Exceptional

26 Jun 2026

Anthony

The bed was very comfortable and the shower was hot. The no hassle check in and check out was a plus. Very clean. Will probably stay there again on future visits.

Family

8/10

Excellent

23 Jun 2026

Andrea

We had booked another motel but they called us mid ride from out of state to tell us they weren't open at the time due to a repairs.
I found this location hurriedly on our way and was pleased with the outcome.
It was nice to have a little kitchenette. There wasn't any staff other than house cleaning on the premises, it was all remotely done through key codes.
Their site does indicate that there is a breakfast but there was not, there was a breakfast area and sitting area but no food provided.
I would stay there again.

10/10

Exceptional

22 Jun 2026

Gregory

Great value near Philly airport. Extremely clean and well-maintained; bed was especially comfortable and bar of Dove soap was a nice treat! Keyless access to the lobby and room worked flawlessly via code provided by the hotel. Breakfast is basic continental (as advertised); the bagels were much better than the usual stale variety at many other breakfast bars. Would definitely stay again.

Self

8/10

Excellent

19 Jun 2026

lisa

The blankets are thin like sheets I recommend that they get down comforters. Breakfast was okay it could better like including waffles, pancakes something hot.

Family

8/10

Excellent

19 Jun 2026

Michael

Location is good for a night's stay. I wouldn't stay much longer. We booked through Hotels.com and reserved a first floor room. We were assigned a second floor room when we arrived. There was no staff on site to speak to about the discrepancy. We were tired and it was the last night of a long trip, so we didn't call the number provided for any questions, so that's kind of on us.

The grounds itself was nice enough, the building clean and pretty well maintained. There is no elevator, be aware of that. The room was small, but sufficient for a night. Full sized refrigerator, small cooktop, microwave. The room was clean, although housekeeping overlooked a small amount of food left in the refrigerator by the previous guests. No big deal, but........

The balcony on our second floor room had a broken section on the railing going around it, so we didn't spend much time out on the balcony.

Overall, I'd give the place about a 6.5. Good for a quick night, but not much more.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Carolyn

A tad confusing on the entry. Mostly because people including us don’t read the messages. Very Convenient location. Suitable room. Pretty good breakfast.

Partner

10/10

Exceptional

18 Jun 2026

Nicholas

Wife and I stayed at Brinton Suites for two nights and absolutely amazing. The digital codes for entry made it very easy to get in and out the kitchenette in the room was a surprise. The Mr. Coffee coffee pot made things a lot easier! Definitely would stay again if I had to and would recommend to anyone needing a place in the West Chester/Glen Mills/ Chadds Ford Area

Partner

10/10

Exceptional

17 Jun 2026

Theresa

Very clean, comfy bed. Liked having coffee on the \"back porch\". Had no issues with the code/lock. Would stay again.

Partner

8/10

Excellent

15 Jun 2026

Ivan

It’s hotel where everything is via door codes, no human check in system, I only saw employees in morning breakfast, they were very nice and helpful. Breakfast is coffee, toast or bagel and coffee, that was good. The rooms were clean and comfortable, it was a good 2 night stay.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Charlie

In town for a Lacrosse tournament at West Chester University. Very nice place to stay

Family

10/10

Exceptional

14 Jun 2026

James

Clean and cheap. Weird location.

Self

10/10

Exceptional

13 Jun 2026

Andrew

I liked the check in system that's automated, it's a unique feature to this hotel and it really makes things efficient and easy.

10/10

Exceptional

07 Jun 2026

Yuriy

Perfect thank you

Partner

8/10

Excellent

07 Jun 2026

Laura

Most comfortable bed. Nice little Kitchenette. The lighting in the bathroom wasn’t great and I wish there was a bigger sink. One of the outlets didn’t work. And it could have been better with Netflix.

But overall it was a good experience.

Partner

8/10

Excellent

07 Jun 2026

Claudia

My stay was comfortable enough. There was plenty of available parking space and was easy to check in and check out. The breakfast was very limited. The staff didn’t refill the coffee, juice, and milk. One had to made it work with the few items available. I saw someone from the staff cleaning, but she didn’t even acknowledged the guests. Good enough for a night stay.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Gina

Very nice help yourself type properly. Everything was clean and ready, a number was provided if we needed anything. Plenty of parking. Nice little kitchenette and balcony for enjoying the sunset.

Family

10/10

Exceptional

04 Jun 2026

Melody

The room was very neat, clean and tidy. It was very quiet so sleeping was easy. The only thing we would suggest is maybe adding a small table in the bathroom as the sink area is very small and no where to sit anything.

Partner

10/10

Exceptional

02 Jun 2026

Daniel

Easy check-in and check-out

Family

10/10

Exceptional

01 Jun 2026

ROBERT

Everything was great and peaceful and quiet.

8/10

Excellent

01 Jun 2026

Mary

The room was very clean and bed was comfortable. We found the electronic key entry a little difficult. But overall it was a good experience.

Partner

8/10

Excellent

31 May 2026

MITCH

1

Self

8/10

Excellent

26 May 2026

Jake

We arrived after the front desk had left for the day but the auto locks worked fine.
It was minimal decor but the bed was great and everything worked. It was nice to have the deck off each room.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Mitchell

My stay was great, it always is

Partner

8/10

Excellent

24 May 2026

Mechilia

We were not sure what to expect and was pleasantly surprised. It feels more like a self service Airbnb as you get your own code emailed to you in advance to get into the building and your room. The place is quaint and well maintained. It provided what we needed - nothing fancy, convenient location. My one and only complaint was the coffee. It’s a basic household 12 cup brewer so both mornings we came down to an empty coffee pot and didn’t have time to wait for them to brew another pot. Thankfully Starbucks is right down the street. Lastly- while we didn’t use it, we were impressed with the mini kitchen with stove and appliances.

Family

10/10

Exceptional

24 May 2026

Ken

Clean room, and well located. Staff was helpful, breakfast was adequate. And overall a good stay.
Good value for the money.

Friends_and_family Family

8/10

Excellent

21 May 2026

Joan

The place is very clean. There is no desk clerk or anybody on site. It’s run by a property management company that you have to call. I was in a room and at 3 AM a motor went off making all this racket and woke me up. I did call the answering service and they connected me to the maintenance the motor shut off and I told him that I will say they were very good and they moved me to a different room.

Self

8/10

Excellent

21 May 2026

Angelita

Great value for the price.

Partner

10/10

Exceptional

20 May 2026

John

We would stay here again. The only negative was using the door code, which took some experimenting to conquer. But the room was clean and CD quiet snd we would stay again if in the area.

Family

10/10

Exceptional

18 May 2026

Steven

Kitchen was a nice bonus. Coffee maker did not work.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Melissa

The hotel was very clean. Breakfast was good. Just what we needed for a one night stay while in the area for Widener University graduation day.

Family

10/10

Exceptional

15 May 2026

Daniel

The room was very clean, spacious. Comfy bed and pillows. Centrally located.

10/10

Exceptional

11 May 2026

Lynne

Clean, comfortable, quiet. Staff was very helpful. Breakfast was great.

Partner

8/10

Excellent

11 May 2026

William

Nice property. It is unmanned.No staff present. Worked out fine. Would recommend.

10/10

Exceptional

11 May 2026

Caitlin

Easy Self Check-in, Large Room and Lovely Individual Deck/Terrace overlooking a field out back. Very Quiet. Well appointed kitchenette! No staff on site to speak of. So nice to be able to open the sliding door to the terrace and have a screen door to keep closed over! Great stay!

Self

10/10

Exceptional

10 May 2026

eugenia

Everything met and exceeded our expectations.
The check in was not an issue, as we got the code to let ourselves into the hotel and into our room an hour before our arrival, and there was no human contact involved or needed.
The room was clean and well appointed, the balcony had a table and two chairs, and it was facing the endless qiet greenery. The bathroom was modern and spotless, there was a kitchenette and the bed was very comfortable and cozy.
There was an extra blanket and three sets of pillows.
The free breakfast was sufficient and again,no humans envolved.Everything was just magicallyset up, including the fresh flowers on the tables in the common area downstairs.
The area is also beautiful and has rich civil war history.
The hotel is located right next to where the Brandywine battle ended.
It is also very close to the town of West Chester with all the restaurants and beautiful historic downtown and the University.

8/10

Excellent

03 May 2026

Dolores

Decent location near activities. Quiet location with some nice little amenities. Charming place with nice decks. Needs some mechanical things fixed (drains in room clog). Could use new equipment for cleaning ( washer /dryer old not sure how effective they are). Continental breakfast nice and ability to get a tea anytime. Staff was great. Room was clean and cozy.

Partner

10/10

Exceptional

28 Apr 2026

grover

It would have been nice to know in advance that there was no staff onsite. You need to call and get code for access.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Fernando

There is no breakfast.

8/10

Excellent

25 Apr 2026

Christiane

Easy entry but you must have a phone to open room door. Nice room spacious first floor. Full frig w freezer. Washer and dryer (paid) on first floor in hall. Nice continental breakfast. Onsite manager greeted us- welcoming, informative. Our room had some tiny ants around ac- need treating. Also side door is w/c accessible as was our room/ very large bathroom slight step into very large shower w rails.

Partner

10/10

Exceptional

23 Apr 2026

Juliann

Good

Partner

10/10

Exceptional

20 Apr 2026

Elizabeth

The breakfast was small but sufficient. Rooms are a bit outdated but clean.

8/10

Excellent

19 Apr 2026

Chris

This is the best hotel if you're not a fan of checking in. As long as you follow their instructions, you can enter the hotel and your room by using your phone (no apps included! Internet needed, obviously) You'll be saving minutes if you go here.

Partner

8/10

Excellent

18 Apr 2026

Melissa

.

Family

8/10

Excellent

14 Apr 2026

Henrik

The stay was very nice. Quiet area, property was clean and modest.
Two issues were: the bathroom exhaust vent was noticeably dirty....and the mattress was softer than we're use too.

Partner

10/10

Exceptional

08 Apr 2026

Joan

This was a very nice and comfortable hotel!

Partner

10/10

Exceptional

04 Apr 2026

Carol

We were surprised at how nice everything was. There was an initial issue with getting our room door open but it was solved by magic. (There is no one on site to help) The bed was the most comfortable of our 3 1/2 months away from home! We would come back if in the area. My only request would be to put some shelves in the bathroom! There is no place to put anything.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Jose

Had enough

Partner

10/10

Exceptional

22 Mar 2026

Shawn

Tv didnt work, didnt see any staff

Family

8/10

Excellent

18 Mar 2026

Bryan

Internet was sufficient. Didn’t use the laundry service machinery on site.

Partner

10/10

Exceptional

08 Mar 2026

Myron

Great stay. However the chair had a loose arm and the tub drain plate was disassembled.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Paula

It was a little strange checking in to a hotel without contact with staff… but kinda nice! No lines, no waiting. Just use code to enter front doors and then straight up to the room!

Partner

10/10

Exceptional

26 Feb 2026

Brian

Clean, quiet and spacious room with a bathtub (something we dont have at home!)

Partner

6/10

Pleasant

21 Feb 2026

Mark

We were disappointed to see the continental bfast go.

Partner

10/10

Exceptional

15 Feb 2026

Robert

Clean room, very comfortable bed.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Chad

A different concept with no dront desk person. I saw no cleaning people. But room was clean. Theres a phone number to call if you nees something. I called several times due to an emergency and they answered everytime. Good Value and will stay again.

Business Self

8/10

Excellent

04 Jan 2026

Jeanette

Fine place to get some sleep. I wasn’t used to the automated check in but it was pretty easy to do. The full sized fridge, stove top, microwave, cabinets etc was wasted on me but would be great for a family or as a temporary residence. Bathroom was nice. Patio was cool.

10/10

Exceptional

02 Jan 2026

Sharon

A clean room with a very comfortable bed. Very convenient to Longwood Gardens and the Brandywine Museum. Our second stay here.

Leisure Partner

8/10

Excellent

01 Jan 2026

Nicole

Yes everything was good

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Carol

Clean and quiet..nice continental breakfast added to our enjoyment

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Johnathan

This was a nice hotel, quick and easy self check-in and check-out (first time using code access for the building and room and couldn't have been easier).

Leisure Partner

10/10

Exceptional

19 Dec 2025

Natalya

Very quiet and clean place. Was super easy with check in, even we didn't see any employees :)

10/10

Exceptional

19 Dec 2025

Resson

Great location

Business Partner

8/10

Excellent

17 Dec 2025

Gerald

We visited Longwood Gardens during the day and evening and needed a place to sleep, since we lived a few hours and didn’t want to drive at night. This was a perfect place to stay for me and my friend. Check in and check out were very easy and there was ample parking. My friend had a room in the back of the building and says it was very peaceful, although my room was located in the front of the building, and the traffic noise was quite loud, unfortunately. All in all, I would recommend. The price is very reasonable and I would stay there again.

Partner

10/10

Exceptional

15 Dec 2025

Ednei

Everything ok

10/10

Exceptional

14 Dec 2025

Irina

Clean room, easy check-in and check-out, kitchen in the room.

Leisure Family

8/10

Excellent

14 Dec 2025

Anne

Staff were all courteous, room was clean, access codes timely.

Pillows were not comfortable. Foam pillows are better. Not sure what these were.

Lighting in parking lot and short road approaching building were not good. Hard to see the road. Not all parking was lit. Felt a bit scary.

Leisure Friends

10/10

Exceptional

13 Dec 2025

James

In-N-Out with no problems

8/10

Excellent

12 Dec 2025

Barbara

Clean, quiet room, good location. Easy parking. Would stay here again.

8/10

Excellent

25 Nov 2025

Zita

Did not meet any staff. Room was ok.

Friends_and_family Family

8/10

Excellent

24 Nov 2025

William

Nice, clean, comfortable room. Easy online check in. Breakfast was a simple continental variety. Not as quiet as I hoped. Would suggest weatherstripping around the doors to make them quieter and provide less noise penetration. I would recommend and stay again.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Allan

Really nice little hotel. Room was excellent and very comfortable. Loved the little patio/balcony out back. Great location and only a few mins from the middle of West Chester. Definitely will stay again.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Johanna

This place was wonderful! Cute, clean, quiet. I saw other guests' cars outside but never heard anyone else. I loved the kitchenette and the little balcony outside. West Chester is an incredibly cute little town and while downtown wasn't quite walking distance from the hotel, it was the perfect suburban oasis to relax and get some rest. Nothing too frilly or over the top- just an incredibly clean, quiet, charming little hotel. We will come back whenever we're in the area.

Leisure Family

8/10

Excellent

14 Nov 2025

Michael

Efficient and plenty of parking. Quiet setting.

10/10

Exceptional

10 Nov 2025

Sean

Nice well-maintained building, inside and out. Easy and convenient check-in. I appreciated having a keycode rather than key or card to lose or lock in the room. Super professional, polite, friendly staff. Comfy and clean beds; bathroom in good repair. Made god use of the functional in-suite kitchenette with coffee pot, cooktop, and dorm-size fridge, as well as plates/bowls/flatware/etc. Excellent value for the price. Will definitely book again and refer friends/family.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Robert

This is one of my favorite stops.

Self

8/10

Excellent

09 Nov 2025

Robert

Spacious room, easy to get in and out. Clean.
TV does not with with hotel Wi-Fi and cable remote did not work.

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Marilyn

Would love coffee maker in the room otherwise excellent.

8/10

Excellent

05 Nov 2025

Joan

This is a minimalist motel, tiny common area for breakfast, but clean, comfortable room and excellent price.

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Edward

Difficulty with codes.

10/10

Exceptional

02 Nov 2025

Jeremy

Everything looked and felt clean. No smells or odors.

Free breakfast good. Not a hot breakfast, but happy to have something to eat.

WiFi password is located in lobby. Loved the keyless entry system.

Would definitely stay here again.

10/10

Exceptional

01 Nov 2025

Jessica

Love this place always will come back if needed I’m very comfortable therr

Partner

8/10

Excellent

01 Nov 2025

Keith

Room was clean.

Partner

10/10

Exceptional

26 Oct 2025

Stephen

Fantastic! Clean, quiet and minimalistic in a good way. Very large room in a quiet area right off a main road.

Business

8/10

Excellent

25 Oct 2025

Teresa

I have stayed here previously. I have grown to like the idea that there is no staff here and they just send you an entry code. However, at this time I was having some problems with getting into my hotel room. I did call the help number and got help immediately. Also there was a problem with my tub drain that I called to let them know.Breakfast is a little meh, no hot food options. Overall it's a much quieter option than most local hotels.

Business Self