Sheraton Grande Sukhumvit

Thailand , Bangkok
Khet Khlong Toei, Sukhumvit Road, Sukhumvit, 250
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

23 Jan 2026

Jae sang

Everything !! Perfect

10/10

Exceptional

17 Jan 2026

HEMENDRA

Great room, great staff

Partner

10/10

Exceptional

17 Jan 2026

Parbeer Singh

Wonderful Hotel

Partner

10/10

Exceptional

08 Jan 2026

Jacqueline

This is our fifth time at the hotel over 20 years and it never gets tired and is as excellent as ever!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Aley

Had an amazing 3 night stay at a beautiful property in the heart of new Bangkok. The breakfast selection was wonderful and delicious, the staff were gracious and kind. We had a lovely time and look forward to visiting again!

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Mukul

Great staff and service ; the hotel room could use some upgrades though like the bathrooms and interiors.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Walter

Superb hotel and service. Second time here. Definitely coming back.

Leisure Family

8/10

Excellent

09 Dec 2025

Peter Travis

As a returning guest who has stayed at the hotel several times, I have always considered it one of the top establishments in Bangkok—beautifully located with exceptional service.

However, this visit did not quite meet the high standards I have experienced previously. I noticed a slight decline in overall service, food quality, and general cleanliness compared to past stays, although the hotel remains a five-star property.

I also wanted to highlight two service-related issues that felt unprofessional:

1. Deposit Procedure: Midway through our stay, I received a notification that another deposit was required. When I politely called to acknowledge the message that evening after returning to our room, I expected to be asked to come down to the lobby in the morning. Instead, someone arrived at our room after 9:00 PM with a credit card machine. This felt rushed and slightly unprofessional.
2. Checkout Process: During checkout, the agent handling our final bill appeared overly concerned about potential mini-bar or room service charges. She revised the bill multiple times and acted frustrated. In the past, any minor charges that appeared post-departure were simply processed and an updated receipt was emailed, which felt more appropriate for a five-star hotel. The pool area is starting to show its age and could benefit from refurbishment soon. While this hotel is still excellent, these small changes in service procedures made this particular stay less enjoyable.

Leisure Family

8/10

Excellent

27 Nov 2025

Andrew

Great location and central. Food is ok, rooms are good size, pool area very relaxing. Average gym. Easy for transport and lots in walking distance but very busy

Business Self

10/10

Exceptional

26 Nov 2025

Jason

Always a higher end of quality: consistent, friendly, and personable. Everyone is phenomenal from the front desk to the cool guy in the fitness center—top notch.

Leisure Friends

10/10

Exceptional

23 Nov 2025

DONGHOON

I had a great time with my whole family at Sheraton. Nice facilities, great staffs, convienient location! My farther had his unforgettable cake and celebrating card from the hotel! Thank you!

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

johannes

Everything was great

Leisure Family

8/10

Excellent

25 Oct 2025

Sharon Hiu Wan

Room needs some update. Getting little old. Shower water had no pressure.

Business Self

8/10

Excellent

25 Oct 2025

Sharon Hiu Wan

Needs some update in the room. Getting old. Shower water had no pressure.

Business Self

10/10

Exceptional

23 Oct 2025

Maciej

10/10

Business_and_leisure Partner

10/10

Exceptional

18 Oct 2025

Chad

Amazing

Leisure Friends

10/10

Exceptional

08 Oct 2025

Anne

We were there for four nights and the staff and everyone was amazing and we loved the breakfast

Partner

10/10

Exceptional

29 Sep 2025

Charles

The entire staff made me feel like royalty. Several restaurant options inside the hotel that makes it hard to leave the hotel.

Leisure Family

10/10

Exceptional

25 Aug 2025

Corinna

Best pool sala in BKK!

The pool sala here wins me back each time I visit Bangkok - the best design of space ever with green plants, bubbling water, soothing music, attentive bartender, Thai wood. The perfect spot to end any day in the heart of BKK. Super well connected to BTS. Large bedrooms with luxurious bedding. Recommend this hotel highly.

Partner

8/10

Excellent

15 Aug 2025

Jinsub

Very good

Business_and_leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Sahitha

Overall great location, lovely staff , close to station and shopping

Leisure Family

8/10

Excellent

14 Jun 2025

Shelby

Property is wonderful but the rooms are dated

10/10

Exceptional

10 Jun 2025

Ruth

My second stay at this property. It is not a new property, but it is immaculately maintained and the service is impeccable. They have one of the best breakfast buffets in town! The area is convenient with a subway near by and a shopping mall. I simply love this hotel!

10/10

Exceptional

11 May 2025

Eduardo

Friendly and helpful Staff, facilities cleannesses, and good location. Excellent breakfast!

Leisure Partner

10/10

Exceptional

09 May 2025

Ruth

This was a return visit to this grand property! The customer service is unparalleled, each employee delivering level 10 service. The breakfast is a feast and tickles all of your food senses. This is a refined property that keeps me coming back for more! Thank you Sheraton Grande Sukhumvit Hotel Team!

Leisure Friends

10/10

Exceptional

30 Apr 2025

Rama

Excellent location and very clean property

Leisure Friends

10/10

Exceptional

26 Apr 2025

Gareth

BKK stay

Fantastic rooms and staff. Centrally located and plenty to see and do nearby.

Business

10/10

Exceptional

18 Apr 2025

Han Jun

Excellent and warm hospitality

Partner

10/10

Exceptional

09 Apr 2025

Musaul

Great hotel with amazing staff who make every stay a delight.

Business_and_leisure Self

10/10

Exceptional

02 Apr 2025

Keith

Had a wonderful stay at the Sheraton Grande Sukhumvit. The room was very clean and quiet. The pool area is lovely. The breakfast buffet is very good. I highly recommend this hotel. The staff was very nice and accommodating.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2025

ana

Beyond excellent!

Amazing property! From the minute you enter, the service is above and beyond from every single member of the staff. Rooms are beautiful and clean, pool is well shaded and looks like a sanctuary. I dont have a single bad thing to say about the entire experience, and yes I will be going again

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

CHRISTIAN

excellent

excellent in every aspect

Partner

10/10

Exceptional

24 Feb 2025

Michael

Spent more time waiting for taxis than doesn’t things.

Leisure Friends

10/10

Exceptional

15 Feb 2025

CHI SHUN

Excellent hotel, excellent services, excellent staff, excellent restaurants, excellent breakfast and excellent live music in the Living Room.

Leisure Family

10/10

Exceptional

11 Feb 2025

Sivan

The best hotel in BKK

The best hotel in BKK, location is perfect, the staff is goes above and beyond to make your stay as pleasant as possible. LOVE IT!
Gym and pool are high class and I love that it operates 24/7

Business Family

10/10

Exceptional

05 Feb 2025

HEMENDRA

Great stay. Very good service and staff.

Partner

10/10

Exceptional

04 Jan 2025

Curtis

Beautiful propert with an attentive professional staff.From the room to the food and bars it is a first class property and 5 minue walk to terminal 21. A wonderful property

Leisure Partner

10/10

Exceptional

02 Jan 2025

Monica

Everything about this property is top notch. I truly enjoyed my stay.

Leisure Friends

10/10

Exceptional

20 Dec 2024

Tani

room only have one sink for couple.

Business_and_leisure Family

10/10

Exceptional

13 Dec 2024

Wendi

Superb Hotel and Staff , Great Location I highly recommend this Hotel

10/10

Exceptional

24 Nov 2024

Joohan

Really amazing hotel in Bankok

I will be back again. So nice EVERITHING.

Partner

10/10

Exceptional

20 Nov 2024

Mark

Very luxurious. Friendly attentive staff, don’t lift a finger. Amazing food selection. I would send my mother here. Located next to Terminal 21 mall so easy to shop and get whatever you need. Good neighborhood to walk around for bars, massage, and more fun. Safe area.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Charles

Lovely place and great staff

Business_and_leisure

10/10

Exceptional

20 Oct 2024

John

Great location with many food options and shopping. Great staff.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Baron

The staff were AWESOME THEY UPGRADED AND THE DINING room ands the food is OUT OF THIS WORLD
I HAVE STAYING AT THIS HOTEL FOR LAST 15 yers and they are getting better and better to take care of the guest
Sheraton grand is the best hotel in Bangkok

Leisure Friends

10/10

Exceptional

07 Oct 2024

Nicholas

Great!

10/10

Exceptional

04 Oct 2024

Benjamin

An absolutely beautiful hotel great location has train access right out the front door.

Friends_and_family Family

10/10

Exceptional

03 Oct 2024

Francis

Amazing. Really friendly and helpful staff. So close to the metro, subway and shopping. Best pool I've seen in Bangkok. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Bryan

The staff was amazing as always!!!

Business

10/10

Exceptional

16 Jul 2024

Bryan

I stay here every month! I wouldn’t stay anywhere else in Bangkok! Incredible location and amazing team members!

Business

10/10

Exceptional

15 Jul 2024

Himanshu

This is one of the bestest Marriott hotels. The staff was very helpful especially with my mother who is on wheelchair and cannot walk. The staff did help her every possible way to give her the comfort and pleasant experience of staying here. Overall, it’s a great location in Bangkok. The train station is right outside the hotel and can be accessible from the hotel itself. Also, this hotel is in main shopping district. The Terminal 21 mall is accessible from the hotel itself. Other malls are nearby and you take the metro train to reach there.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2024

Justin

fantastic every time.

A fantastic hotel in the heart of the city. Great wifi, excellent beds, excellent staff, clean rooms and quiet.

Self

10/10

Exceptional

11 Jul 2024

Piyush

Excellent centrally located property

Leisure Family

10/10

Exceptional

03 Jul 2024

Nickole

Loved my stay!

Leisure Self

10/10

Exceptional

30 Jun 2024

francisco

Preferred the hilton

Leisure Partner

10/10

Exceptional

15 Jun 2024

Ryan

Our stay at the Sheraton was one of the best hotel experiences we have had. The breakfast buffet was wonderful, clean and very varied. The staff was kind and available at all times. This is our new Bangkok hotel for future travels. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

13 Jun 2024

William

Super friendly staff. Excellent swimming pool.

Leisure Family

10/10

Exceptional

06 Jun 2024

Charles

Good location, good service, great pool.

Leisure Partner

10/10

Exceptional

18 May 2024

Bryan

Amazing Fromt desk and bell desk team! The Living Room Team is also incredible!
Amazing place to stay. We love it there.
Thank you
Bryan Lindsey

Business Partner

10/10

Exceptional

06 May 2024

Mindy

Excellent visit, I highly recommend.

Business_and_leisure Friends

10/10

Exceptional

20 Apr 2024

HEMENDRA

The best hotel

As always it was a very relaxing stay. Everything was perfect and all the staff were very friendly and polite and very efficient.

Partner

10/10

Exceptional

04 Apr 2024

Anna

Amazing service from everyone, very friendly. Rooms are spacious and clean and comfortable. The pool is great, it’s designed like a lush lagoon and very relaxing. The fitness center had everything you’d need for a good workout and the breakfast buffet was worth the money (can you believe). The concierge service was tops with very helpful and friendly service. Overall, a great hotel.

Leisure Friends

10/10

Exceptional

03 Apr 2024

Angeline

Best hotel in Sukhumvit area

My To-Stay hotel whenever I am in Bangkok. Location is a plus point and the staff were always so welcoming. Huge clean room, shower was good.

Partner

10/10

Exceptional

26 Mar 2024

HEMENDRA

We always have a great time in this hotel. The staff treats us like family.
Very friendly and very helpful.

Partner

10/10

Exceptional

03 Mar 2024

Steven

Everything is a 5 star. I did give the area around as 4 star but the hotel property is 5 star. I could not be more pleased with everything!

Leisure Self

10/10

Exceptional

26 Feb 2024

George Evert

Some of the best staff and room service I have had experience with.
Our 3rd time there and will definitely return.

Business_and_leisure Family

10/10

Exceptional

25 Feb 2024

David

Always great to stay here and they’ve got the best pool in town.

Leisure Partner

10/10

Exceptional

23 Feb 2024

jian

Great location, excellent facilities and outstanding service.

Leisure Family

10/10

Exceptional

12 Feb 2024

Juan A

Bangkok - Asia Trip

The service in this hotel is Superior.
From arrival of front door you can tell this is exceptional

Partner

10/10

Exceptional

06 Feb 2024

Doris

This was a beautiful property. Easy access to the BTS, shopping and dining.

Leisure Friends

10/10

Exceptional

12 Jan 2024

Sallah

First class hotel but in a busy area. Not really walkable. Breakfast was over the top amazing.

Leisure Partner

10/10

Exceptional

12 Jan 2024

Lloyd

It's a beautiful well appointed property with lots of beautiful dining options and other great features. All that said, I think the most incredible feature was the service. The staff are well trained, friendly, and extremely helpful.

Leisure Friends

10/10

Exceptional

31 Dec 2023

Aju

Great Stay at The Sheraton Bangkok

The Sheraton hotel in Bangkok was a very good stay and we really enjoyed it. The facilities in the hotel including pool, jacuzzi, spa were all well kept and well utilised.

We really enjoyed the pool and jacuzzi area and my son enjoyed the complimentary ice cream! Evening cocktails on the house were well appreciated, I enjoyed my whiskey on the rocks.

Small things usually make the stay at a hotel very pleasurable and the Sheraton did exactly that.

Thank you for a great stay

Friends_and_family Family

10/10

Exceptional

20 Dec 2023

Sherry

Wonderful All Around

The best service - the staff did everything they could to make us happy. My kids had such wonderful attention paid to them.
Rooms were very nice and comfortable. Pool area is gorgeous. Breakfast buffet was fresh daily with tons of options. Laundry service was a nice perk.

Friends_and_family Family

10/10

Exceptional

03 Dec 2023

Corinna

Best pool in the heart of Sukhumvit

Superb!
Stayed at this hotel 20 years ago and I loved it as much this time around. The pool sala deck on level three is an absolute treat - a hidden garden gem with chirping birds, greenery and a bubbling pool. The breakfast is excellent. The location is perfect - linked directly to the sky bridge at Asoke BTS station - so it’s easy to reach pretty much any destination from here. Excellent service too.

Partner

6/10

Pleasant

30 Nov 2023

David

This hotel is in need of a remodel. The public areas and bedrooms are dated and a little old fashioned. My room smelt of drainage. Not all restaurants are open. The area around the hotel is a little seedy.
Staff are excellent. It is close to public transportation.

Self

10/10

Exceptional

20 Nov 2023

Robert

Our experience at Sheraton Grande Sukhumvit was amazing. Everything we saw through the on-line pictures came to life the minute we walked into this grand hotel. The hotel personnel are definitely classy and elegant, but are kind, charismatic and fun too! We were in the middle of everything and it was fun to gallivant with ease through the conveniently located Sky Train and MRT station. We were a step away from shopping and eating and entertainment. Our room was beautiful, we added the luxury service to our experience and that really gave our stay a an extra touch. Unpacking was included, some laundry service, & tea anytime!!! We always felt our intimate room was magically reordered and ready for us when we returned. We definitely partook of the morning breakfast buffet -- an international experience. Everything was delicious. Every now and then an exquisite sample was taken around by the courteous waiters and waitresses. It was the perfect way to start exploring Bangkok!
The front desk and bellmen were super receptive and they were able to answer all our questions and suggest wonderful options for the inquiries we presented! And everyone always had a welcoming smile!

Leisure Partner

10/10

Exceptional

12 Nov 2023

Tom

Coming back for sure!!!!

Business Friends

10/10

Exceptional

07 Nov 2023

Yew Fei Jeremy

Immaculate service

Concierge are always polite and friendly at all times. Receptionists well mannered and smiley as always. House keeper take good care of our rooms. Breakfast staff are very friendly and alert. The spread is very good with varieties and even menu changes daily. Location and amenities are within reach. Will definitely come back if visiting Thailand in the near future.

Friends_and_family Family

8/10

Excellent

27 Oct 2023

Alquimedes

Great location, great value for the money.

Leisure Family

10/10

Exceptional

26 Oct 2023

Maribel

Excellent hotel and service

The hotel is amazing! Super comfy bed. Excellent location. Staff very friendly. Amazing breakfast! Love that hotel , highly recommended

Partner

10/10

Exceptional

22 Oct 2023

Dmitriy

Everything fine!!!!

10/10

Exceptional

13 Oct 2023

Tsui yin

Excellent location with good transportation and many dining options around.

Leisure

10/10

Exceptional

28 Sep 2023

mark

Luxury

Go for the ‘luxury’ stay. The service is first class.

Business

10/10

Exceptional

22 Sep 2023

marjaneh

This hotel was extremely well managed. Every detail has been worked on. Concierge , cafe, the front desk, bell man, and all.
We truly enjoyed our stay

Leisure Family

10/10

Exceptional

17 Jul 2023

Alexander

10/10

Exceptional

15 Jul 2023

Ka Ka

Good location, very convenient

10/10

Exceptional

13 Jul 2023

Gabriel

Breakfast was outstanding and the location was very convenient. The hotel is right next to the metro and the Sky train. The pool was amazing as well. The workers are very polite and helpful, they answered all my questions and assisted us in the best way. I only wish the hot tub was open, other than that, everything was excellent. I would love to visit again!

Leisure Family

10/10

Exceptional

02 Jul 2023

Kevin

Plenty of special touches which made this stay better, from complimentary tea/coffee at any hour to the top notch executive breakfast.

Leisure Partner

10/10

Exceptional

26 Jun 2023

Warren

This hotel is truly luxurious, the facilities, service, food and rooms are all incredible.
Excellent buffet breakfast, this was a highlight and haven’t seen the same quality anywhere else!
It’s a must stay hotel

Leisure Family_with_children

10/10

Exceptional

10 Jun 2023

Verified traveler

Great hotel in a good location very close to MRT and train station shopping mall right across
Clean and comfortable rooms good breakfast

Friends_and_family Family

10/10

Exceptional

22 May 2023

Philip

Always stay here

I love this property and always stay here when in Bangkok. The convenience of being right on the Skytrain in the heart of the business district, as well as near friends and shopping cannot be beat. The property is old, to be sure, and has a dated feel that I happen to like. If you are looking for the brightest and shiniest new thing, this may not be for you. The small gym is perfect, and the pool area surprisingly wonderful, and a great breakfast choice! Many extras, such as two laundry items per day per person, are a great plus.

Partner

10/10

Exceptional

21 May 2023

George Evert

Great service, more than excellent food along with attentive and friendly staff. We will be back.

Leisure Partner

8/10

Excellent

26 Apr 2023

Lilian

We enjoyed the free cocktail offered to us (depending on the room) plus the delicious Canapés.

10/10

Exceptional

20 Apr 2023

HEMENDRA

Great hotel

Great hotel. Great staff. Very efficient and polite. Nothing is too much trouble.

Partner

10/10

Exceptional

10 Apr 2023

Angeline

Must stay Hoteel!

From the check in to the staff to my room, its was perfect! Location was a huge pls... 2mins walk to Asoke BTS, 5mins (sheltered) walk to Sukhumvit MRT, 5mins wlak to Terminal 21 mall. I can't find any fault at all. Its the must stay hotel if you are in Bangkok! My 2nd stay with Sheraron and many more to come.

Self

10/10

Exceptional

06 Apr 2023

William

Beautiful, comprehensive services, great food. Perfect location.

10/10

Exceptional

03 Apr 2023

HEMENDRA

It was an amazing hotel and we had a most fabulous stay. We have used this hotel on many occasions and love the hotel very much.

Partner