Galleria 12 Sukhumvit Bangkok by Compass Hospitali

Thailand , Bangkok
BANGKOK, Sukhumvit Soi 12, Sukhumvit Road, 81/83
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100 reviews shown

8/10

Excellent

01 Mar 2026

Thomas

Room was very clean and spacious. Appreciate the extra towels, since we had 3 of us.

4/10

Poor

25 Feb 2026

Martin

After booking through Expedia...i arrive at hotel..stay the night...then decide to stay 1 more night..Hotel told me to book online...but Expedia price had climbed from $86 New Zealand. to $117 New Zealand..when i questioned this i was told that was the new online price...i must pay...i explained i was quite happy to pay the same as the night before.. but no they wouldnt except....So after starying there several times before..i checked out...i wont be staying there again...nor will i be using Expedia again...what a total ripp off

6/10

Pleasant

04 Feb 2026

Allan

The hotel is conveniently located in a good spot. However they are cinteuxyijg a new

10/10

Exceptional

01 Feb 2026

Leigh

Staff were amazing and very helpful and friendly, it was very clean and they gave us an early check in and room upgrade. Food was great and very well priced.

Gym isn’t the best though.

Business Family

10/10

Exceptional

28 Jan 2026

zain

Great staff and the hotel is nice and clean and modern

10/10

Exceptional

19 Jan 2026

Jeremy

Great location, quiet but convenient for transport, shopping, public park. Very helpful staff.

Self

2/10

Poor

18 Jan 2026

Christopher

Very loud construction noise outside my window from early AM.

8/10

Excellent

18 Jan 2026

Jermaine

Spot was good

Leisure Friends

10/10

Exceptional

18 Jan 2026

Gayle

Loved that it was close to the BTS and metro!
Wonderful staff who did everything to help you. Already booked for my return trip!

Leisure Friends

10/10

Exceptional

07 Jan 2026

james

Location, cleanliness, and friendly staff are the strengths of this place. My room had no windows and was quite small, so be wary of room options. Would stay again.

10/10

Exceptional

06 Jan 2026

Chen

Clean room, nice staff and relaxing swimming pool, I spent most my bkk time in the hotel rather than on the street.

Self

10/10

Exceptional

31 Dec 2025

HYUNSOO

Yes

8/10

Excellent

24 Dec 2025

Daniel

Room was comfortable and the breakfast was well worth it. Small suggestion, perhaps offer transport to the main road (like other nieghbouring hotels do)

Leisure Family

10/10

Exceptional

23 Dec 2025

Yves

Didn't have breakfast ar Galleria 12

Leisure Self

8/10

Excellent

18 Dec 2025

Robert

The breakfast was decent. The room I had was tiny but clean. Overall a pretty good spot

Leisure Self

8/10

Excellent

09 Dec 2025

derek

Staff was great, location also great

10/10

Exceptional

04 Dec 2025

Christophe

I always go to this hotel in BKK. Good and quiet room, smart tv with tv box, good shower, clean every day, good and nice staff who help me for taxi to go to a party music concert an evening. Very well located near Terminal 21.

Self

8/10

Excellent

30 Nov 2025

Sudashnie

Very nice place

Leisure Family

8/10

Excellent

15 Nov 2025

Phillip

Good size room & comfy bed

Leisure Family

10/10

Exceptional

28 Oct 2025

Robert

Great hotel in an excellent location. The staff are very friendly. The rooms are good and the shower is amazingly powerful. This was my second stay here and will be back.

Self

10/10

Exceptional

03 Oct 2025

Brian

Everything was great ans close to amenities too

Self

10/10

Exceptional

02 Oct 2025

Erik

Very good value for money in an expensive areas.

For the price it's very hard to beat in the Asoke-Nana area. Great small hotel with the kind of thai value-for-money that seems to be harder to find with each year.

Rooms are comfortable, aircon cold, bathroom nice, staff plentiful and friendly. There is breakfast (overpriced) and a ground floor pool. A bar at the top floor.

The street itself doesn't have much going on, but its a short walk to 7-11, Koreatown or Terminal21 mall as well as Soi 11/Cowboy if that is for one's interest.

Quiet, no red light action. Unsure as to guest friendliness, think it would be possible if smart about it.

Travellers are this hotel seem to mainly be korean tourists along with westerners.

Self

8/10

Excellent

27 Sep 2025

Jeng Wave

Poor

Leisure Partner

8/10

Excellent

10 Sep 2025

Paul

Great location. Friendly staff. Thumbs up.

Friendly attentive staff. Great location, although a bit of a walk down the soi. 7-11, 5 mins walk. BTS around 8-10 mins.

Lifts are a bit weird and were complicated after a long day of travelling.

It was noisy at times. Ignorant people coming in late at night, shouting in the corridor, and banging around.

Room was adequate, although bathroom space for bits limited.

Otherwise good place. I would stay again, but only if the price was right.

Self

10/10

Exceptional

09 Sep 2025

Kenneth

Always stay at Galleria when we are in Bangkok. Very nice hotel and the staff is always courteous and attentive.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Mohammad

Very good clean and close to every thing.

Leisure

8/10

Excellent

04 Sep 2025

Elizabeth Manary

Property overall was overall quite ok and staff very helpful. While the room was clean, we arrived to two bath towels but no bath mat. On the second day, we asked and received one.

Friend’s room had no towels!

Shower did not draw n properly so bathroom floor soaked and it becomes a safety hazard.

Leisure Friends

8/10

Excellent

27 Aug 2025

Sierra

Amazing staff great location. A little run down but sparkling clean.

Self

10/10

Exceptional

22 Aug 2025

Mohammad

Very good hotel. Staff nice and kindly.

Self

10/10

Exceptional

04 Aug 2025

Mazin

Was fantastic

Self

10/10

Exceptional

29 Jul 2025

Marc

Great breakfast, staff are absolutely wonderful

Leisure Self

10/10

Exceptional

28 Jul 2025

Christin

Great hotel with nice breakfast.

Business_and_leisure Self

10/10

Exceptional

25 Jul 2025

WAI LUN ALAN

It is good

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Sophie

Hotel lovely, located close to restaurants and easily accessible. Room was spacious and clean, pool lovely and robes included

Friends_and_family Friends

10/10

Exceptional

03 Jun 2025

Brandon

I enjoyed my stay there.

Self

8/10

Excellent

30 May 2025

JACOB

Needed to see Sukhumvit, love the crowded area. Not so happy with the tsunami of hookers grabbing your arm touching you and crawling in lingerie on the hotel 4th floor hall! For those who love it pretty fine but I don’t like physical contact when not asked for. Overall Hotel service is excellent, so it may be the area not the hotel. Travelled solo so maybe I was put in fourth floor for an assumption.

Business_and_leisure Self

10/10

Exceptional

21 May 2025

Christophe

Always good holidays in Galleria 12 hotel. Nice staff. Hotel well located, near Terminal 21 shopping center.

Self

10/10

Exceptional

19 May 2025

Martin

Convenient and safe

Leisure Self

8/10

Excellent

18 May 2025

Jennifer

Basic but nice hotel, central to everything

Very basic hotel but the location is safe and central to the BTS and MRT and staff is great. Have stayed multiple times and will likely stay again. Thank you staff!

Friends_and_family Friends

8/10

Excellent

12 May 2025

Mae

Nice

8/10

Excellent

09 May 2025

Eden

Suggestion: Chrome

10/10

Exceptional

08 May 2025

Chri

Nice place to stay

10/10

Exceptional

05 May 2025

Good holiday

Good experience and cozy holiday=)

Self

8/10

Excellent

29 Apr 2025

Patrick

Clean room, nice staff, not far from shops, restaurants etc.
Adjoining rooms (I didn’t book this, but was ‘upgraded’ on arrival,) have too big gap under the door so no protection from noise as evidenced when the rude guest in the next room decided to play music at 2am.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Sean

Great location, great staff

Leisure Friends

10/10

Exceptional

11 Apr 2025

Foo Tai Sen Charles Andy

The hotel is within walking distance to the Asok bts, quiet and clean.

10/10

Exceptional

08 Apr 2025

Sean

Outstanding Service!

Had a fantastic stay thanks to the exceptional hospitality of Operations Manager Nadia and her wonderful team—Sao, Wan, Punch, and Appo. The room was clean and comfortable, and the service was warm, attentive, and seamless throughout. Truly a memorable experience!

Leisure Friends

10/10

Exceptional

20 Mar 2025

Kenneth

The staff is excellent !

10/10

Exceptional

20 Mar 2025

Kenneth

Manager Nadia and her staff are excellent !

Leisure Partner

10/10

Exceptional

17 Mar 2025

Ethan

The staff spoke English well and were always helpful.

8/10

Excellent

12 Mar 2025

Mark

Three rooms are very small. If you require a big room, this is not your hotel. The breakfast was very good as you have someone to prepare eggs your way. It also had a savory option like fish or chicken available. I chose to have both. Fresh fruit was cut for us. Coffee was fresh. The common areas were kept neat and clean. Staff was excellent and most spoke English.

Leisure

6/10

Pleasant

10 Mar 2025

Adrian

I thought the grounds and rooms were very nice but I need people to treat me with kindness and respect and feel upset that we couldn't work through the problem even though I tried very hard to make sure eveiwas happy. I feel sad and sorry they were like this. This could be a really nice resort hotel if people are nicer.

Leisure

10/10

Exceptional

08 Mar 2025

Richard

Great stay! Awesome and helpful staff!

Leisure Self

8/10

Excellent

28 Feb 2025

Michael John

Excellent staff

Leisure Self

8/10

Excellent

18 Feb 2025

Per

Good

Nice people, helpful. God lokation, good pool and Gym

Self

8/10

Excellent

09 Feb 2025

Elisa

Bien pour quelques nuits

Bon emplacement, près de la station de métro, centre commercial, bars et restaurants, cependant il est au calme.
Hôtel propre et personnel sympathique.
Petit déjeuner en option, buffet varié et copieux. Dommage le café est à payer à part.
Petite piscine avec des serviettes à disposition et salle de sport.

Friends_and_family Family

10/10

Exceptional

05 Feb 2025

Cesar

Perfect spot

Perfect location WALKING distance less than 5 mins close to BTS station, Terminal 21 mall, Sukhumvit plaza clubs and Korean restaurants.

Self

10/10

Exceptional

28 Jan 2025

Norma

Great location close to terminal 21 shipping center

10/10

Exceptional

17 Jan 2025

Marc

Lovely hotel & staff very friendly and helpful. Highly recommend

Leisure Self

8/10

Excellent

15 Jan 2025

Robert

Good location close to BTS and MRT. More than I usually pay, but worth it, I think. Very professional staff. Modern and clean, if a bit small, rooms. The only thing negative I could say is that yhe fridge was unadjustable and not very cold.

Leisure Self

4/10

Poor

01 Jan 2025

Nick

Poor

8/10

Excellent

26 Dec 2024

CHUNLIN

Walkable to bts station and the staff are very friendly. I just wish the sunshine can cover the poor a little more so people who love the sun can enjoy the sunshine more!

Leisure Family_with_children

8/10

Excellent

24 Dec 2024

Robert

kind of a long walk down a narrow road to get the main street

Leisure Self

6/10

Pleasant

18 Dec 2024

Claire

Very noisy at night with people running down the corridor shouting help would not recommend this hotel to families. It was clean but it could do with a bit of a modernisation. The shower wasn’t great in the morning.

Self

10/10

Exceptional

17 Dec 2024

370328

Very close to shopping, restaurants and public transportation. The room has a great bed, very comfortable. The staff is friendly and helpful especially since I misplaced my cables and they loaned me everything I needed.

Business_and_leisure Self

10/10

Exceptional

28 Nov 2024

Cleve

This was my second stay at Galleria 12. I was welcomed back. The staff is so friendly. They remembered me and i feel as if I recieved special treatment.

Leisure Self

10/10

Exceptional

25 Nov 2024

Dwayne

Super stay!!

Self

8/10

Excellent

17 Aug 2024

Antony

Good value for the money and great location.

Solid value, good location. Friendly staff. Would stay here again.

Drawbacks:
It’s a bit far down the soi. Not bad, but it’s a 5 min walk to Sukhumvit. Rain or heat will get you by the time you get to the BTS.
The “king” bed was two singles pushed together. Not comfortable to have the split in the middle.
Pool could use some attention. Chair cushions are old and worn. Overall area is a bit smelly and a lot of flies. Perhaps the rubbish bins are close?(other side of wall?)
And there’s a 50 baht charge for ice. Sure, it’s not much, but come on! Put ice machines in!

Self

8/10

Excellent

04 Aug 2024

Israel

Overall good for the price. I just had issues with the shower drain as it would overflow

Business_and_leisure Self

10/10

Exceptional

02 Aug 2024

Verified traveler

Luckily upgraded

The staff kindly upgraded my room so I stayed at a more spacious rooftop room with balcony.

Self

10/10

Exceptional

07 Jul 2024

Marc

Nice hotel, amazing staff and central to lots of attractions

Leisure Self

10/10

Exceptional

21 Jun 2024

Wei-Chieh

front desk is responsive

The front desk help me to change to another room very quickly when I found the air conditioner is malfunction.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2024

Liang

Staff and service were exceptional, nothing was too much trouble for them.

Leisure Family

6/10

Pleasant

17 Mar 2024

Jeffrey

Hotel is very basic and so-so. Hotels deceptive, rooms are relatively large but lobby and common areas very uninviting.

Located on on a very desolate Soi, the room amenities and furnishings are basic. Only 2 towels provided - no hand towels - which is unusual in a hotel. Pool doesn’t get much sun and seems to be purposely built that way.

Staff wonderful as Thai people are.

be back.

Self

10/10

Exceptional

14 Mar 2024

patrick

Handy

In a great part of the city.

Friends_and_family Friends

8/10

Excellent

05 Mar 2024

MORGAN

Great location.. just a bit disappointed in my room .. some things not working mainly lights and TV but a attempt was made to fix them good enough to use.. and small cockroaches.. not a lot but they are there

4/10

Poor

11 Feb 2024

Ronen

Bad Service!

Bad service! Don’t go there!!!
I check in in after 10 hours flight from Europe. Came to my room at 14:50 all I wanted to do is to take a shower and rest.
I entered the bathroom , and there was a used towel only. I called the reception asking for a towel . She said they will bring right away. After additional 12 minutes . I called again asking for a towel. She said that the laundry hasn’t come yet and I need to wait 30 minutes to one hour. I said it’s unacceptable bring one clean towel from another room and later fix the rest , I only want to take a shower !!
She said it’s not my fault , You need to wait!
I asked to talk with the manager but he is not around .
Only after 45 minutes after waiting at my room. I received 2 towels…
The attitude was terrible !

Business

10/10

Exceptional

08 Feb 2024

Aman

Nice location to stay

10/10

Exceptional

25 Jan 2024

ARAN

Great place to stay. Less than 10 mins walk from Terminal 21 mall. Plenty of places to eat around. Spacious room. Staff were all friendly and helpful. Will definitely stay again.

Leisure Self

10/10

Exceptional

12 Jan 2024

Wade

Great place great staff

Leisure Self

2/10

Poor

05 Jan 2024

Rick

Its a very cheap motel quality, pretty far from main street.

Leisure Friends

4/10

Poor

09 Dec 2023

Cesar

Lacking quality of hotel equipment, no iron no dr

The television never worked after asking for over 4 days of trying to get it fixed.,,? Got a different room,,!!

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

Cedric

quiet clean good service

Leisure Self

10/10

Exceptional

08 Oct 2023

Martin

Great hotel

For value its hard to beat...big rooms...gym ...handy to everything .. my go to hotel

Self

10/10

Exceptional

08 Sep 2023

Antony L

Look good hotel

Amazing Hotel, near a busy area. safe and nice, good friendly staff!

Partner

4/10

Poor

23 Aug 2023

Simon

Make sure you get a room looking over the pool or they are dark and pokie.

10/10

Exceptional

29 Jul 2023

Dave

The smoking area is right outside the front door. Lots of smokers seem to stay there. Hold your breath!

Business_and_leisure Self

4/10

Poor

17 Jul 2023

Brock

The walk down suhkumvit 12 alley is pretty smelly.

The rooms and the entire hotel seem cramped for space. The staff are friendly and helpful. The one highlight was excellent water flow in the dual head shower.

Do not stay here unless you are on a tight budget. I paid for a week and left after 3 days.

Leisure Self

10/10

Exceptional

08 Jun 2023

Alex

Quiet and convenient to get to BTS station. Sound insulation could be better though as I was able to hear people in the room next door talking late at night

Leisure Self

4/10

Poor

01 May 2023

Faisal

Disappointed

The picture of the room shown on the website is not the same as in real don't be fooled

Self

10/10

Exceptional

31 Mar 2023

Anthony

Nice place and very nice people!

Business_and_leisure Self

8/10

Excellent

23 Mar 2023

Lara

The hotel was great on the inside but the pool was dirty and the hotel is in an alleyway. You can get their free tuk tuk to the Main Street but not back to the hotel so it can be somewhat unsafe.

Leisure Self

2/10

Poor

07 Mar 2023

LINDA

Terrible and noisy did not get a good night during my 5 nights stay totall nightmare so noisy corridors and banging doors

10/10

Exceptional

12 Feb 2023

Alan

Quiet with friendly and helpful staff

Leisure Self

10/10

Exceptional

08 Feb 2023

Christopher

Great hotel with perfect service and hospitality
Will come back for sure

Business

6/10

Pleasant

28 Jan 2023

Adrian

OK, fair but not meeting expectations

I waited several days to do this review to try and ensure not too adversely affected by way a mistake by me was handled by front desk. I have been travelling for over 4 years, mainly in 4 star hotels, but normally stay in 3 star on Sukumvit when in Bangkok, but wanted to try something 4 star.
Evening arrival in Soi12, set alarm bells ringing, was narrow, poorly maintained street, dark in places. I am a solo male traveller, if I was solo female not sure I would be comfortable there at night.
Reception, like I found much of hotel was ok/fair but not to 4 star appearance/finish I have come to expect.
Room was decent size, clean but again furnished cheaply e.g. melamine doors on cupbards.
Bathroom ok for size but not best design. position of toilet meant shower door had to open inwards, given compact size made entry awkward. Rainfall shower head could do with descaling?
Bed was comfortable, and housekeeping responded quickly to request for extra clothes hangers.
Has nice pool area, with good quality/comfortable sun loungers. Pool is on ground floor, and building size, positioning means deck/pool gets very little sun, hence pool a little bracing for most users in January. Gym with good selection of free weights and several work stations near pool area.
My mistake, was confusing departure date. Got message to vacate that day. Asked if could extend 1 day in any room. Told fully booked, none available. When leaving hotel, guy next to me was doing exactly that, fobbed off?

Self

10/10

Exceptional

13 Nov 2022

Jared

Simple basics, wonderfully done!

An excellent place for the solo traveler, close to all the shopping malls and the train and subway. Also close to beautiful Benchakitti park for those that want to run / walk in the morning or evening. Plenty of excellent low cost restaurants in the area as well as a few blocks from Korea town! I will definitely be staying here next time I'm in Bangkok!

Self

10/10

Exceptional

22 Aug 2022

Pramuk

Great location, nice staffs , good price

Business_and_leisure Self

8/10

Excellent

21 Jun 2022

Arnaldo

The room and hotel itself was ok. But not having a resto on premises or nearby after breakfast was inconvenient.

Staff at breakfast also needs better training. The guy who prepares omelets could not speak any English and I found my ham, cheese and mushroom omelet to contain mostly tomatoes!!

Business Partner

8/10

Excellent

09 Apr 2020

Erin

This was my third stay at Galleria. The staff are always excellent.

For the most part, the rooms are clean, comfortable, dark and quiet. If you look closely under the bed and in the corners though, the cleaning is less thorough.

The gym is small, one treadmill of average quality, one crosstrainer of dreadful quality, a bike I didn't use and enough weights. The pool is great for swimming laps and has always been a nice temperature.

The shuttle service to the Sukhumvit is very handy.

Leisure Partner