Name: Sachas Hotel Uno Asoke Sukhumvit Bangkok
Address: Sukhumvit Soi 19, Sukhumvit Road Klongtoey, 28/19, Bangkok, 10110, TH

10/10

Exceptional

04 Jul 2026

Heather

Beautiful little hotel in a great spot.

Partner

8/10

Excellent

11 Jun 2026

Michael

Good location and good price

Self

10/10

Exceptional

31 May 2026

Norm

Great location and easy access to Terminal 21, the Sukhumvit Soi’s entertainment as well as Soi Cowboy. Nice accommodation at a reasonable price. Very friendly and helpful staff have made Sacha’s a place that I will continue to return to when I am in Bangkok

Partner

10/10

Exceptional

29 May 2026

David

I happen to be paralyzed & in a wheelchair so my experiences may be different than others.
SERVICE, Safety & Location are among the most important components for me when comparing hotel properties and Sacha's Hotel Uno offers outstanding service & security in an ideal location.
Despite a steeper than anticipated front ramp & a small step to enter the main lobby, I never once had any difficulty entering or exiting the hotel in my wheelchair because everyone was always so helpful.
The bed was the perfect height for safe wheelchair transfers. I would prefer a bit wider entry into the bathroom and a more accessible shower, but we were able to manage during our two week stay in Bangkok. The housekeeping staff was most friendly & efficient -- always smiling & eager to assist.
The location of this hotel is perfect for quick & convenient access to the MRT Subway Station & the BTS commuter rail line, as well as the Terminal 21 Mall which offers an amazing variety of Thai food for all budgets.
We look forward to returning to Sacha's Hotel Uno on all future trips to Thailand!

Family_with_children

10/10

Exceptional

29 Apr 2026

Kyik Nam

Clean room

Self

10/10

Exceptional

06 Apr 2026

George

Great as always

Friends

6/10

Pleasant

01 Mar 2026

Lee Yang Wei,

Room shower handle was faulty. It would close once you turn it on.. needed to hold in a certain way to keep water flow on. Their universal power outlet was not working and my universal adapter couldn't get proper connection on the other power outlets occasionally.

Aircon was powerful and great. Hot water for shower was sufficient. Smart TV with YouTube was a great asset to have.

4/10

Poor

20 Jan 2026

CARY K

I’ve stayed on the sixth floor, room 167 which faces the street and has a lot of street traffic noise. That’s not even the issue, there’s a pump sort of thing right next to the room that turns on every about 3-5 minutes and it continues the whole day. I couldn’t sleep well for the whole 5 nights and the hotel wouldn’t change my room even after my complaint on the second night.

Friends_and_family Friends

10/10

Exceptional

20 Dec 2025

Eng Ching

Yes

10/10

Exceptional

13 Dec 2025

Gary

One of the best value hotels in Bangkok. The room was excellent. The staff super friendly. Proximity to Central Bankok was excellent. The Cafe/Restaurant downstairs had an excellent vibe and super trendy. Meals were great.

Partner

10/10

Exceptional

17 Jan 2025

Regina

Location was amazing, food stands outside. convenient 711, across the street, Cat Cafe and McDonalds around the corner. Waterfall shower head was my favorite part of the room. Cute breakfast option available downstairs. Would definitely stay again!

Leisure Partner

10/10

Exceptional

15 Nov 2024

Heather

Beautiful little hotel

What a beautiful little hotel. Loved our stay here. The room was spacious, clean, comfortable and very quiet!!

Partner

8/10

Excellent

28 Mar 2024

Kavin Chun Hian

Nice hotel and staffs, great location to stay in, very near inter-change of MRT and BTS which can easily go to other places of attractions in the city. The only downside is the control of the water temperature in the bathroom, otherwise it will be great.

Leisure Friends

8/10

Excellent

04 Jan 2024

Kei Yip

There is not enough hot water when taking a shower

Business_and_leisure Self

2/10

Poor

19 Dec 2023

Roland

Poor customer service

Poor customer service

Partner

10/10

Exceptional

24 Jul 2023

Ray

Great hotel, close to everything, breakfast was fantastic.

4/10

Poor

19 Jul 2023

SongBin

Tv and USB-A ports were faulty

Business_and_leisure Partner

10/10

Exceptional

21 Jun 2023

AI KHIM

We were greeted with friendly front staff and very happy with the vicinity! Very near T21 and Asoke BTS! Lots of hawker carts for yummy local street food and convenient 7-11 that’s well stocked!

Leisure Partner

10/10

Exceptional

03 Aug 2022

Susie Ai Kien

Rooms are clean and staff very friendly. Hotel is strategically located with lots of amenities nearby.

Leisure Family

10/10

Exceptional

25 Feb 2020

Verified traveler

Staff friendly and professional.provided accurate information when requested.
Quality in room amenities and a fair selection of breakfast items..

Leisure Self

10/10

Exceptional

21 Feb 2020

Verified traveler

Good location and amenities but with steep price

I have stayed in this hotel several times. Will definitely stay here for my next trip again.The location is good with convenient stores, shopping mall and transport services just within walking distance. However, the prices do get too steep sometimes.

Self

6/10

Pleasant

12 Feb 2020

Verified traveler

Room doors need to be fixed as neighbors were noisy closing them

Leisure Self

8/10

Excellent

21 Jan 2020

Verified traveler

Good location, close to Terminal 21 and BTS. Lots of foot massage places nearby. Only con about the hotel was there's always a few moths flying around inside our room. Overall happy with my stay at the Sacha's, good value for your money.

Leisure Partner

10/10

Exceptional

14 Dec 2019

Martin

This is the second time i stayed here and i must say, i love the location and the staff. The rooms are great. I will be staying here again.

Leisure Self

8/10

Excellent

12 Dec 2019

Verified traveler

Excellent Japanese Restaurant in hotel ground floor.

Leisure Friends

10/10

Exceptional

29 Sep 2019

esther

Great location

Love the room.. Great bed, comfortable. But solo guy careful as down there got some ladies provide different kind massag.
Local food street.. Two 7-11
Got good cafe too.
Near shopping mall t21..n near mrt, bts.
Walkable to artbox

10/10

Exceptional

10 Sep 2019

Kueiyungsong

I like all service next time I still live same hotel maey be in next year April Thank !

Friends_and_family Family

8/10

Excellent

05 Sep 2019

Andy

Near to Terminal 21 Mall and Asok MRT. And also quite affordable

Leisure Friends

8/10

Excellent

25 Aug 2019

Verified traveler

It my second time stay in this hotel cos it's convenient, close to BTS and mrt station. The room is comfy and clean. Recommended

Leisure Family

10/10

Exceptional

20 Aug 2019

Verified traveler

Staff and everything is very convenient and friendly, what I like is the atmosphere

Leisure

6/10

Pleasant

04 Jul 2019

Peter

The room was small and noisy with motorbikes and traffic.

Partner

10/10

Exceptional

02 Jul 2019

KangSong Morris

Hidden gem within the prime location.

Excellent customer and house keeping service. located at the prime spot where key transport intersection is within walking distance. Various selection of spa and salon around and a big mall with supermarket.

Furthermore, one of my fellow traveler misplaced his phone while we are rushing to catch our flight back home.
The management has already emailed him about lost and found before we even sent am enquiry to them.
This dedication increases our confidence toward Sacha's Hotel and will be looking forward to stay at their hotel again.

Friends

10/10

Exceptional

27 Jun 2019

leon

Like: convenient, cleaniness
Dislike: sound insulation not good

Leisure Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Nice hotel

Nice hotel, nice staffs, they have upgraded our room & nice stay with my hubby & young daughter. Walking distance to Terminal 21 & 7-11 opposite hotel. Health Land Asoke also within walking distance

Family

10/10

Exceptional

30 May 2019

Nimesh paul

Great hotel with a great location for great price

Stay was great. Location was great, condition of the room itself was clean and comfortable.

Partner

10/10

Exceptional

29 May 2019

Elaine

Friendly staff

The receptionists at check-in counter is friendly and helpful, unfortunately forgotten to ask her name.
Able to up-garde 1 of our deluxe room to premium room at free of charge so that they can place the extra bed in room

Family

8/10

Excellent

22 May 2019

Verified traveler

Friendly staff, good location.

Leisure Family

2/10

Poor

14 May 2019

Randy

Only good thing is the location, near BTS and Terminal 21. Even though we were upgraded to Premium room, we would not recommend staying at this hotel. All towels were stained and grayish in color. You are expected to share 1 toothbrush when the room is booked for 2 guest and toiletries were not sufficiently top up during our 3 night stay, we had to buy shower gel from 7-eleven.

Leisure Partner

4/10

Poor

29 Mar 2019

john h.

mainhotel or next door ?

after first night I book another hotel I had used previously, I not cancel at this hotel because I choose non refundable, just pay for another hotel. the bed lumpy and hurt my back, the safe in the room was not secured to the cabinet and could easily be picked up and carried off.the room that I had booked turned out to be in the building next to the main hotel. will nt book this hotel again.

8/10

Excellent

18 Mar 2019

Verified traveler

No problems, but nothing special either. Decent location.

10/10

Exceptional

15 Mar 2019

David

Nice place. Nearby train station and good service.

Leisure Family

8/10

Excellent

04 Mar 2019

Jane

Convenient and clean hotel stay

Was given a room in hotel extension building, though room was much smaller but overall cleanliness still maintained good and hotel location is stone throw from Asok station

Partner

6/10

Pleasant

03 Mar 2019

Krista

The hotel is old and the amenties are not refilled/replaced properly.

Leisure Friends

10/10

Exceptional

27 Feb 2019

weeiChan

Overall is very good ,especially the staff is really friendly and always smiling,and they have upgrade my room to deluxe room ,feel warm and very comfortable at this few night.will coming again in next bangkok trip.

Thanks🙇‍♂️🙇‍♂️🙇‍♂️

Leisure Partner

8/10

Excellent

26 Feb 2019

Chong

Good stay

Clean and convenient. Quiet place. Only problem is shower where intermittent hot water. Need to wait

Friends

6/10

Pleasant

22 Feb 2019

Hans

Not so good this time...

I stayed here last week, and came back this week.
Last week I as very satisfied, this week not so much...
I was placed in another building beside ht main hotel, and the rooms were old, and worn down.
The AC (in the ceiling) could not be adjusted so the cold air blow in my face when trying to sleep.
There are several restaurants nearby, and close to shopping (Terminal 21) and to transport (Sky Train and Metro).

10/10

Exceptional

20 Feb 2019

Verified traveler

staff here are very friendly and helpful, in the middle of 2am they (Golf) manage to change room for me due to the control unit spoiled causes power in the room on and off continuously non stop.

8/10

Excellent

10 Feb 2019

sim

Regular replacement of bathing tools and aging of refrigerators

Leisure Family

10/10

Exceptional

10 Feb 2019

Verified traveler

Not enough brightness inside room , difficult for woman make up

Leisure Family

10/10

Exceptional

01 Feb 2019

monique

Centrally located 5 min from both BTS and MRT

Hotel is perfectly located < 5 min walk from the Asok BTS and MRT, from here you can get to practically anywhere in bangkok. Room was clean, exactly as shown in photos and bed was comfortable.
If you want to explore bangkok, this is the perfect place to rest, get on public transport and spend the day out and about.

Partner

8/10

Excellent

28 Jan 2019

Verified traveler

Great location; close to both the MRT and BTS station. As soon as you step out from the hotel, there are a bunch of massage shops and restaurants. Terminal 21 and Robinson’s is less than a 5min walk away.

The room was comfy, though it can be a little noisy as my room was facing the road. That being said, if you’re not planning to spend all your time in the room, this place is great value for a stay. The staff are very friendly, service is quick. The area feels safe and it’s busy but not overcrowded like in the Siam area.

Overall I had a pleasant stay at sacha’s.

8/10

Excellent

27 Jan 2019

Charlotte

Love it

I love staying here. It is very convenient to stay here. I would come back again.

Friends

6/10

Pleasant

23 Jan 2019

Verified traveler

Very disappointed with the room condition. This is my 1st time staying in this hotel. I have been arranging to stay at the new block which just next to the existing hotel. The sound proof of the room is really bad. I can hear what is the other guest's conversation when passed by my room.
The worst part was few peoples are having party in one of the night during my stay. That time was midnight and very noisy cause my wife and I barely can sleep. I heard one of the guest has complaint to them but still they continue party after that. The sound proof of the room really need to be improved.
Just the hotel is clean, considered spacious, and very near to the MRT / BTS station.

8/10

Excellent

23 Jan 2019

Verified traveler

Good

Check in can be faster. Shower water pressure was veru consistent and perfect. However they should allow us to check out by 1 hour later as we erred very tired from late night partying.

Friends

10/10

Exceptional

10 Jan 2019

Verified traveler

Great location- on a quiet street but near a major subway station. The front desk staff very helpful and courteous. Book the premium rooms if available.

8/10

Excellent

11 Dec 2018

DARREN

Overall our stay was good

Overall our stay was good

Partner

10/10

Exceptional

09 Dec 2018

Verified traveler

BEST HOTEL BED EVER

Staff was friendly and helpful.
Close to public transport.
Clean and tidy.
Bed was huge and comfortable.
Will definitely come again on next visit.

Partner

10/10

Exceptional

07 Dec 2018

alex

Good location

The room was quite noisy at night, as the alley have some trucks parked.

10/10

Exceptional

05 Dec 2018

Loo

Good location and accessibility, near BTS, MRT. Great shopping vicinity, Terminal 21 and many food choices nearby.

8/10

Excellent

05 Dec 2018

Verified traveler

Great location, clean hotel.

Excellent location, around 5 mins walk to Asok BTS station. Many massage shops and restaurants around the hotel.

I checked in at around 12 and was so lucky to have the room prepared already. I settled down my baggage and went to Terminal 21 for lunch. It only takes 5 mins walk. I stayed for 3 days and was very satisfied during my stay. Room was comfortable and quite, especially the bathroom, which is my favourite, bright and clean.

Partner

10/10

Exceptional

26 Nov 2018

Philip

Enjoyable stay at Sacha's Hotel. Hotel is in a great location close to public transportation and shopping. Large room with everything provided for. Great powerful shower. Staff are friendly.

6/10

Pleasant

26 Nov 2018

Verified traveler

Nice location.
It would become better if there is some consideration on security and sound insulation.

8/10

Excellent

15 Nov 2018

David

Nice hotel near terminal 21 and bts. Will come back again.

6/10

Pleasant

04 Nov 2018

BRYAN

2 nights stay

Quite normal for the prize. Plus point was the location, near bts and terminal 21. The negative was perhaps due to that we were given 2nd level at the adjacent building. The lift lobby was next to a japanese restaurant and the smell at the lobby was overwhelming. At level 2, guest can be affected by the noise as well. Rooms in main building should be better. Overall language proficiency and service of staff is good.

Partner

10/10

Exceptional

03 Nov 2018

Wai Kei

good as the past

Friends

8/10

Excellent

10 Oct 2018

Kavin

Location is the best part of this hotel cause near bts, mrt and nearby shopping mall. Reception staff are friendly and helpful.

10/10

Exceptional

22 Sep 2018

ABDUL RAOUF

Excellent hotel

I will always stay at Sacha Uno whenever we are doing golfing trip to Bangkok. As always, the service by Sacha's staff is top notch. They really sometimes go out of their way just to help you have a pleasant stay at their hotel.

Friends

10/10

Exceptional

10 Aug 2018

Stephen

Great value hotel in heart of Bangkok

A last minute thought to go to Bangkok.I was recommended this hotel by a friend who had visited in January.All in all a very good hotel for the price we paid.1 BTS and 1 Metro station within 2 minutes walking,plus Terminal 21 shopping mall again within easy reach.Would recommend this hotel without a worry.

Partner

8/10

Excellent

08 Aug 2018

Gary

Convenient hotel

Reception staffs were helpful and value for money.

10/10

Exceptional

04 Aug 2018

monster

Roads near hotel

From terminal 21 back to hotel though only 5-8 mins walk, there are pickpockets that cut my shorts so be careful

10/10

Exceptional

31 Jul 2018

KOO

A nice experience on a hotel.

It is conveniently located, clean and comfort. This is my 4th return to the hotel and I brought along with me my colleagues.

Friends

6/10

Pleasant

12 Jun 2018

Verified traveler

Hotel is good solely because of location. Cleanliness is ok along with room condition. However there are no hot water facilities for shower throughout my 7 day stay.

6/10

Pleasant

03 Jun 2018

Daniel

Good location

Good location but towels old and torn

Partner

10/10

Exceptional

28 May 2018

Geoffrey

Nice hotel

Nice hotel. Good location and very clean. Very helpful staff

6/10

Pleasant

19 May 2018

Verified traveler

Light sleepers, stay away.

If you are a light sleeper, stay away. Soundproofing wasn't good, tuk tuk engine and bikes can be heard. Hotel walls and doors not enough soundproofing. Wifi weak and kept disconnecting. Otherwise, location was good.

8/10

Excellent

23 Apr 2018

Min Fon

Very comfortable bed.

8/10

Excellent

22 Apr 2018

Dennis

Great Budget Hotel @ Prime Location

Very pleased with our stay. The room is spacious & clean. Staffs are helpful & friendly. Hotel location are great as it's just within few minutes walking distance to 'Terminal 21' for shopping or 'Health Land' for a good relaxing massage. Traveling to other place of interest are convenient as both Asoke BTS & Sukhumvit MRT are nearby too.

It's definitely one of the best hotel with reasonable price. We'll sure chose to stay over here again on our next visit.

8/10

Excellent

02 Apr 2018

Pia

Great simple hotel

The hotel is in a great location, only a few steps from the Asok BTS. Its very basic in what it has to offer, but the beds are really comfortable. Right next to a great Japanese izakaya too. If you just need a place to sleep/rest in Bangkok you can get great value from this place. If youre the type who likes to spend a significant amount of time in the hotel when traveling, you'll want to go somewhere else.

Overall, its a great place to set up a home base as a solo traveller or with family. If you can get it a good discounted price like we did, its hard to beat in terms of value.

10/10

Exceptional

12 Mar 2018

Wilson

Nice hotel at a very convenient location

The room is big, clean and comfortable. The staff are friendly and helpful; the hotel is near to Terminal 21, Asok BTS station and Sukhumvit station, what more can you ask for? :)

8/10

Excellent

09 Mar 2018

Isaac C.

Good Location, Nearby Asok BTS and Terminal 21

Good Location. Its about 3mins walk from Terminal 21 Station. However, traffic on sukhumvit road can be terrible during the peak hours. I waited an hour for the uber to arrive.

Room is spacious, however, the design of the shower is bad. Water tends to splash out of the shower area onto the tiles outside the glass panel (BTW the shower area has no door...just a half glass panel).

Otherwise, a pleasant stay

8/10

Excellent

03 Mar 2018

Chong Ting

good location

good condition and location.

8/10

Excellent

27 Feb 2018

Verified traveler

Convenient place near skytrain Asok

Second time staying at your hotel. Love the convenient location near Asok skytrain and safe for ladies traveller.

8/10

Excellent

27 Feb 2018

Verified traveler

Good location

Great location of hotel, walking distance to BTS Asok and Terminal 21 Mall. Satisfying accommodation overall with amenities are good enough.

6/10

Pleasant

23 Feb 2018

Verified traveler

Location near BTS

It is nearby to Terminal 21 mall and Asok BTS. I booked a deluxe room and it was located in a separate building next door. I do not think the price is value for money but purely paying more for the strategic location.

10/10

Exceptional

23 Feb 2018

Ruebs

Great hotel in a great location

The hotel is lovely low-rise boutique hotel in Sukhumvit Soi 19 close to restaurants, massage places, bars, supermarkets and Robinson department store as well as Terminal 21 shopping complex. The rooms are designed in the modern minimalist theme. The Asoke BTS is just a stone's throw away. Really nice English pub called The Black Swan with awesome English grub opposite the hotel. There is a 7-11 right opposite the hotel plus a pharmacy. The staff too are really helpful and friendly. The hotel is located in clean surroundings. I couldn't ask for more. Always stay at Sacha's Uno whenever I am in Bangkok. I would highly recommend this hotel.

6/10

Pleasant

22 Feb 2018

B

Food location, close to Terminal 21 Mall and BTS/MRT station.
Room was adequate however the supply of hot water was very limited.

8/10

Excellent

18 Feb 2018

Mark

good location

friendly staff, clean and comfortable. Close to transportation, food and shopping

6/10

Pleasant

14 Feb 2018

j

Close proximity to BTS & MRT.

The TV was not working. The mini-fridge was not cold enough as a fridge. Room & toilet was spacious & bed was comfortable. However, the air-con was directed at the bed, thus you have cold air directed at 1 sleeper, which made it too cold & uncomfortable. If you were to adjust up the temperature, the other sleeper may not get enough air-con. Room service cleanliness can be improved. Close proximity to BTS & MRT. Need to walk on the side of road as there is no proper walking path between hotel & Terminal 21 & there's weaving traffic on this small road.

6/10

Pleasant

09 Feb 2018

Penny

Simple, central comfort

The Sasha Uno is ideal as a jumping off point for your trip to Thailand; or, conversely, as a last stop before you go, should you wish to take two or three days just to absorb the city and see it. The hotel is small and comfortable, and the staff are a delight: the welcome is warm and efficient, and nothing is too much trouble. The breakfasts are decent: there are hot options as well as the usual fruit and European-style cereal and pastries, and their street-side terrace is the perfect place for a little cocktail before dinner. And you've not far to go for that: it is absolutely central, across the road from Robinsons department store, whose secret is its wonderful food department and massage room in the basement. The rooms at the Uno are in need of a little sprucing up, I think. I was first there 9 years ago, when everything was spanking new, and now things are in need of a lick of paint. But the beds are still first rate: the most comfortable night's sleep I've had anywhere, ever. I have even gone so far as to pull up the sheets in an effort to find out the make of the mattress (no cigar)! Sublime! Also, the design concept of the room is wonderful. The bathrooms are gorgeous: huge, comfortable shower with bench seat, robes, slippers, good lighting for make-up, shaving etc, and everything sparklingly clean. The only detraction is that the hotel is on a main road, so you get street noise. Also, strangely, no net curtains!

10/10

Exceptional

08 Feb 2018

S

Nice cosy hotel located near Terminal 21

Pros: Premier room was big, spacious and clean. Location within walking distance to Terminal 21. Nearby many massage places, but they all close at 12am, which is early compared to Silom area.

Cons: The hot water does not last long? After the first person showered, the second person's \"hot water\" did not last long, not sure why that happened, but we never informed the front desk about it since it was not a big issue. First day we checked in, there was only 1 toothbrush in a double room? and no shower gel. We requested from reception and they got it sent to our room. The 2nd day, they do not provide new toothbrushes or new bar of soap. Hotel listing stated 24hr airport shuttle available upon request, but when i asked the front desk, they said they do not provide such service. Wifi was slow.

10/10

Exceptional

08 Feb 2018

Verified traveler

Excellent Hotel..

Knowing that I am their repeated guest, their upgraded my room from deluxe to premier. Staff are helpful and cheerful. The location is excellent as it is close to Terminal 21 and BTS Asoke.

Family

6/10

Pleasant

23 Jan 2018

Verified traveler

So-so Hotel

Overall for the rates, it’s a good stay. However 2 very bad things ie WiFi is horrible and tv reception signal is pathetic! All channels mostly Thai, Arab or Indian channels, really bad choices. Not even good English news channels

8/10

Excellent

18 Jan 2018

Anthony

Nice little hotel conveniently located

This is my second stay in this hotel which is close to Asok/Sukhumvit stations so it's very convenient to take both BTS and MRT. There are lots of restaurants and shopping centers nearby, with abundant supply of massage places and night life attractions. The hotel is clean and simple in decoration/facilities which is adequate for a solo traveller like me.

2/10

Poor

09 Jan 2018

Leezels

Horrible Room

The hotel needs major work and is falling apart.
Do not waste money staying here. The staff is nice but that is the only good thing about this hotel. Every thing is horrible form the tiny elevator to the dirty walls and cracked ceiling and disgusting floors. These buildings should be condemned and not used as hotels.
Never stay here if you can help it.

6/10

Pleasant

02 Jan 2018

abdul

ok hotel near to BTS Train and shopping

overall ok but the bedding is a problem as the bed and mattress makes a lot of squeky noises and hard to sleep

Partner

6/10

Pleasant

29 Dec 2017

Chu

From great to mediocre. Needs improvement.

This is our second stay with Sacha’s Uno. Arrived at 10am BKK timing and couldn’t check-in yet, so asked for a bottle of water as it was a really hot day and was told they had to charge for it. Definitely not a nice way to welcome a guest in the sweltering heat despite having paid for the room in full already.
We stayed in the deluxe wing and the lobby was attached to a restaurant which was noisy and smelt of food at night. Our room was located beside the lift and soundproofing was poor- you can hear people talking while waiting for the lift. All the TV channels were also in Thai.
We informed the breakfast waitress our dietary restrictions- no bacon for 1 set. Came back to us with the bacon and we told her to change it, expecting them to replace with a fresh set. But it was merely taken off the plate and returned to us in 1minute. It just showed that the staff was insensitive to the guests’ concerns.
The only redemption was the friendly and smiley male server who remembered our breakfast order for the next few days. The contrast in service was jarring, having been here just 6months ago. Having experienced what this hotel is capable of, there is definitely a lot of room for improvement.

Partner

8/10

Excellent

28 Dec 2017

Verified traveler

Location and service is good

Amenities of hotel is simple and clean. Location is near Terminal 21 and BTS. Staff is nice. Unfortunately, we were arranged the first room is very near lift and which is noisy when the lift on and off.

Partner

8/10

Excellent

25 Dec 2017

Verified traveler

Location is near to BTS . Room is clean.

Partner

10/10

Exceptional

21 Dec 2017

Shuk Kwan

Nice hotel