Name: Monterey Peninsula Inn
Address: 1101 Lighthouse Avenue, Pacific Grove, 93950, US

2/10

Poor

03 Aug 2026

Mark

We didn’t like the cottage at all! It was so small you had to stop and let the other person go by as you passed each other! The bathroom was the size of a walk in shower in its entirety! There was a small counter over a refrigerator. But no paper towels, no wine opener, no glasses (paper or otherwise). I went to plug in my phone charger down behind a lamp and the receptacle was caked in dust! Under the bed was dirty too! Way overpriced! Would never stay there again! A complete rip off!!!!!!!!

6/10

Pleasant

03 Aug 2026

Marcia

The area right outside our room was unkempt, pipe sticking out of ground, dirt. No air conditioning and it was very hot.

10/10

Exceptional

02 Aug 2026

Rena

Great place

8/10

Excellent

02 Aug 2026

Marion

Greeting personnel were wonderful. Hot tub & fire pit were bonus!!

8/10

Excellent

01 Aug 2026

Christie

Our room was clean, bathroom could use an update. We enjoyed our stay overall a good stay.

10/10

Exceptional

01 Aug 2026

Arturo

Great location and would stay again

10/10

Exceptional

31 Jul 2026

Wilfred

Our stay at the Monterey Pennisula Inn was wonderful. Although we felt that the location could use some upgrading in the kitchenette area, everything worked and was clean. Yes, some plates and flatware were mixed matched, fridge was small, dinette table was scratched, bathroom towel rack was loosely attached to the wall, and bathroom counter space was limited, but it was clean. Despite these things, I give the room a 3 rating. As for the staff, I'll give them a 5 out of 5. Check-in was quick & easy. NOTE: I left my wallet at the front desk after checking in. I never do that kind of stuff. Anyway, the front desk personnel that checked us in (Roy), was gracious enough to bring my wallet to our room, not call and say come get it. I am so grateful for his attentiveness and desire to go the extra mile. Without my wallet, our trip would have been ruined.
Lastly, I will add another staff member named Annette. Upon our departure, we left behind a computer thumb drive. Since we live 2+ hours away from Pacific Grove, we could not return. I was able to coordinate with Annette and Roy on getting my thumb drive mailed to us. Not only did Annette walk over to the room we stayed in, but she also searched the room, found the drive, and followed up immediately after finding it. Please note that I have left things behind at hotels before, but I have never had the kind of customer service and support to get an item back. THANK YOU Roy & Annette!!! You are the true reason for the 5 out of 5.

2/10

Poor

30 Jul 2026

Edward

Came in at nite so did not know how filthy the exterior motel-like entry was until next morning. Should have known what my wife and I were in for when we read the sign in the room that said to not leave food or crumbs on floor due to ants ( yes, a sign, an absolute travel first)! Bathroom fan made loud squeaking noise, a/c unit made squeaking noise all nite, could barely get into the “walk-in” closet, bathroom is pretty much a joke, very little light in the room and room very small and crowded. Had Paid for 2 nites ( first nite thru Expedia and second nite direct to Monterey Peninsula Inn. We left and moved into hotel across the street first thing in morning. Asked for my $300 back for the night that I was not going to stay and was refused since not enough notice. I did take a pic of the entry if there is a way to forward as it pretty much explains everything.

2/10

Poor

30 Jul 2026

sheri

Unfortunately this will not be a good review. The staff was exceptionally kind but the facility was definitely not worth what we paid. We had babies with us and with no air conditioning and no crib available was problematic to say the least. The two bedroom was very small and awkward. It says good for up to six people but we had 4 adults and two babies and we were terribly squished in the small quarters. The wifi was also problematic and one of the babies needed it be hooked up to a sleep monitoring device and was unable to be. We left after one night.

4/10

Poor

29 Jul 2026

Danielle

They have no understanding of a person who is disabled. A bed that is 4ft off the floor is impossible to get into. Uneven pavers to cross from parking to the doorway is dangerous and a six inch entry step is very high for a disabled person. Once in the room itself is very nice, clean and roomy. As said earlier I dont understand the bed being so ridiculous high. The parking is confusing because the numbers are faded. The walkways bushes are overgrown making it difficult to stay on. No a/c so the rooms get pretty warm at night. The spa is tiny and the fire pit are both far away in a corner
Not practical at all.

8/10

Excellent

29 Jul 2026

Lorena

The staff was nice and the place too. The AC system needs maintenance. The place is well located and quiet. The beds are comfortable.

10/10

Exceptional

29 Jul 2026

Daniel

Everything was great 👌
Great location , close to all sights👌

10/10

Exceptional

28 Jul 2026

Nicola

Bed was very comfortable bathroom great shower, nice. No air conditioning, but there were fans.

10/10

Exceptional

28 Jul 2026

Brittany

The nicest front desk staff of all the places we stayed in our 10day road trip. Annette is amazing. Gave great recommendations to places to visit in área. I forgoty camera battery and the gentleman working front desk and cleaning staff were so sweet and helpful. It's a wonderful area. The only negative was many outlets in unit were loose and did not work. But everything else was clean, Beds were comfortable. Check in and out was simple. Would stay again!

10/10

Exceptional

27 Jul 2026

Morgan

Great for families

6/10

Pleasant

26 Jul 2026

Maxim

The accommodation and the amenities were not at the high enough level to justify $300 a night rate

10/10

Exceptional

26 Jul 2026

Sara

This property was something I was skeptical about meeting the review standards because of its excellent price last minute but all the ratings are true! The staff were incredibly helpful and guided us through an extremely late check in. The entire neighborhood is peaceful and quiet and I’m rather confident they dust the ceilings our room and the rest of the property was in perfect and well cared for condition. I know we will return when we are in the area.

10/10

Exceptional

25 Jul 2026

trishann

Amazing staff! Nice accommodation, hot tub, great location.

10/10

Exceptional

24 Jul 2026

Robert

The staff was great. Very upbeat, friendly, helpful and full of energy. Parking and the room was very nice. Grounds were kept.

10/10

Exceptional

23 Jul 2026

Sampada

Excellent location, nice big room. Loved our stay

10/10

Exceptional

21 Jul 2026

JAMES HAROLD ROSETH AND JUDITH

Clean, Near ocean, Quiet, Close to town.

Partner

10/10

Exceptional

19 Jul 2026

Sean

Very charming

Partner

10/10

Exceptional

19 Jul 2026

Karen

Staff was accommodating for early check in. hotel room was clean. Nice stay.

8/10

Excellent

19 Jul 2026

Elizabeth

Very quiet neighborhood. Easy walk to the beach and coastal trail that spans from Asilomar to Monterey. Walkable to restaurants. The rooms were small but clean and well maintained. Would definitely stay here again.

Family

10/10

Exceptional

18 Jul 2026

Alyza

Amazing staff and perfect location to explore a little bit of everything. Can’t wait to come back soon!

Pet

6/10

Pleasant

18 Jul 2026

Angela

No facial tissue provided in the room nor phone.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Robert

Great staff , great hot tub area , clean rooms , nice location

Family

8/10

Excellent

17 Jul 2026

Michele

My room was exceptionally clean. It is a pet friendly hotel, but there were no signs of dog smell or hair visible. The only recommendation I have is to include a box of tissues in the room.

Self

6/10

Pleasant

17 Jul 2026

Tara

This is an okay place to stay. It’s budget friendly in a nice location. Close to downtown Monterey and Carmel, but not walkable. The bathroom in the cottage is a bit awkward since there is a door from each bedroom that only slides shut. No privacy. The sink is on the other side of the bedrooms. I wouldn’t share with friends, but it’s okay for a close family. A bit tight for our family of 5. Friendly staff.

Family_with_children

10/10

Exceptional

17 Jul 2026

Alicia

The customer service was exceptional! We were not going to be arriving until very late, so they gave us a lock box for our key.

They were so wonderful on site!

Also, this is located close to EVERYTHING! I plan to stay there again!

Partner

10/10

Exceptional

17 Jul 2026

Richard

A+

Self

10/10

Exceptional

16 Jul 2026

Matt

My main go to place to stay on the Monterey Peninsula. The Entire staff is very kind always greets with a smile on their faces. My favorite staff member is Annette always goes above and beyond the call of duty.

Partner

10/10

Exceptional

14 Jul 2026

Christina

Friendly staff. Relaxing stay enjoyed the area. Easy to walk to beach trail,downtown PG and golf course!

Partner

10/10

Exceptional

14 Jul 2026

Joel

It was a great location. Within walking distance of the beach.

Partner

10/10

Exceptional

13 Jul 2026

Kenneth

Nice clean and quiet room.

Self

6/10

Pleasant

13 Jul 2026

Vincent

This hotel is very tired and in desperate need of an overhaul. I stayed in the same room as last year and they still hadn't fixed the hole in the bathroom tile or the decomposing wood trim. The bed was not very comfortable and the cable stopped working the first night. I chose this hotel because of the hot tub, but the inside of the tub is decomposing so badly that it was uncomfortable to sit on and there was actually a pile of sand at the bottom. The maintenance of this hotel is very poor. It's a great location, but I can't honestly recommend it.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Christine

Easy parking, clean room, good communication, great location.

Friends

8/10

Excellent

11 Jul 2026

Amy

Cute and clean room. Good size shower. Would have loved a little table or shelf space in the bathroom for my stuff. Very comfy bed. Loved having my car right outside my door. Good location: close to the downtown area with shops and restaurants as well as a short drive to the ocean.

Self

8/10

Excellent

09 Jul 2026

Jamari

Getting to the hotel was a breeze and checking in Annette was very nice and helpful mapping out some scenic areas around our hotel lodge! The walls are very thin and noisy if there is another person staying next to you. Otherwise the stay was comfy and also inside the room were a fan and heater if you needed them. The Air Conditioner was not working in room 418 I do not know if that’s standard for all the rooms, but the breeze from the windows was good enough for us. I’ll rate this stay a 8.8/10!

Partner

6/10

Pleasant

09 Jul 2026

Ritesh

Nice location, good bones, kitchen was great from utility perspective. Room is reasonable sized and clean.

However, overall the property can be run much better. Housekeeping came v late to clean the room (~4 pm), no paper towels or Kleenex, some of the plates/glasses were not clean. Each of these are minor issues, but adding all together, it seems they skimp on the basic stuff a bit more than one would expect.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Isabella

It was not good. We found curly hairs in the shower and our bath towels had yellow stains on them. The tv was held up with tape.

Friends

10/10

Exceptional

06 Jul 2026

Emily

There's a lot to like about the Monterey Peninsula Inn. The location is close to downtown for quick and easy access to shops and restaurants and super close to Asilomar beach, 17 mile drive and Highway 1 for access to Carmel and Monterey.

Reception was friendly and the check in process was quick and efficient. The room looked as pictured and was equipped with a TV, which featured the World Cup, a heater, fan, ironing board, mini fridge, microwave, coffee maker and ice bucket. The bathroom was large, the water was hot and the bed was comfortable.

It's a renovated motel, so parking is right outside your door. Noise-wise, it's a lottery depending on the location of the room you get and if you're in the section with rooms above or near the hot tub or families with children.

My biggest issue was temperature control, as there is no heat or A/C despite there being a thermostat. You can open the windows and blinds to let air in, but if it's a warm, sunny day, it may be challenging to get the room to cool down.

I'd consider staying long here again as it's a great location, clean and safe. It might be better off-peak weekends and when school is back in session, as you can hear lots of people out and about talking. I appreciated that they allowed dogs, which is always a positive.

Pet

6/10

Pleasant

05 Jul 2026

Samantha

It’s a good spot with lovely staff and it’s reasonably priced, but the room was very warm and the bed was uncomfortable. I could feel the springs digging into my body and there was no softness/comfort to the mattress. We also needed two box fans to cool the room down since it wasn’t getting any air flow from outside. Barring those two issues, it’s a nice stay for a quick weekend get away.

Partner

8/10

Excellent

05 Jul 2026

Monique

The front desk guy was great. Very informative and kind. The room itself needs an upgrade. Bathroom for sure needs not be updated.

Family_with_children

10/10

Exceptional

05 Jul 2026

Veronica

Clean room friendly staff

Family_with_children

6/10

Pleasant

04 Jul 2026

Eva

When we arrived the receptionist moved us to a \"better room\". The room had evidence of severe water damage in the bathroom with mold in the walls and window. The tub had a lot of rust at the base and the shower know was full of mold. The floor was dirty. If this was a better room, I can't help but wonder what the other rooms are like.

Don't think we'll be staying there again.

Partner

10/10

Exceptional

02 Jul 2026

Joe

I highly recommend this place. We loved everything about it. Location, staff, cleanliness, comfort and charm. Everything was perfect. Clean, quite, pool jacuzzi, ocean, fire pit.

We will be back again.
We celebrated my 55 Bday and our wedding anniversary there. Wife and I had an amazing time there. Thank you to the very friendly and professional staff for making our stay such a blast.

Partner

6/10

Pleasant

02 Jul 2026

Laura

The king size bed was so uncomfortable. It needs to be changed out. I don’t know how old it was, but it was very lumpy. I have never slept on a more , uncomfortable bed.
Woke up in the morning with such back pain

Partner

4/10

Poor

02 Jul 2026

Frank A

Location misleading. Property in total poorly maintained. WiFi poor to none, did not have WiFi 1st 4 days of stay. 1st room was 424, totally uncomfortable, cramped no WiFi reception and wall heater not working. Moved to 412 for last 3 days and got WiFi but wall heater not working. Frequent visitors to Monterey and will never stay there again.

Partner

10/10

Exceptional

30 Jun 2026

Matt

Annette is the best. Always ask for Annette very kind always tries go above and beyond the call of Duty.

Have always wondered why when Aaron works he never answers the phone nor returns calls when a messages is left.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Scott

Beautiful area. Nice place. Super comfortable and clean. Perfect spot in Pacific Grove! Everything in PG is walkable from it. 5 minute drive to the aquarium. We will definitely stay here again for our next visit! Thanks, Annette, for being such a great hostess!

Family_with_children

8/10

Excellent

28 Jun 2026

Katelyn

Location is nice. They had a thermostat but the AC didn't work. We use unfortunately but the place had fans available. Small,

6/10

Pleasant

26 Jun 2026

Donna

This is a basic budget motel - adequate, but I have no desire to return to this property.

Pros:
- located in a nice neighborhood that is an easy 1-mile walk to the heart of Pacific Grove
- friendly and helpful front desk staff
- the king bed room was large enough for 2 people to move around comfortably.

Cons:
- fewer parking spaces than rooms. Our room did not have a parking space, and when we parked at the closest space, the people who were checking into the room directly in front of that space tried to make us move
- the hot tub (which had a warning sign instructing people with diarrhea to stay out) was often occupied by groups playing loud music or the World Cup. The hot tub is right next to the fire pit, so no quiet relaxation timethere.
- paper thin walls. We could hear the next room's TV. Thankfully, the parking-space-cranky occupants were not amorous.
- one small, thin bath towel per guest (so small that it barely fit around me, a size 8 female)
- the shower head was so low that I had to duck to wet my hair
- black mold in the shower handles
- the bathroom floor grout was so grimy and dark, it made me want to go home to get my steam mop
- lumpy bed
- one of the coffee cups was lined with dried coffee, into which the coffee packet was stuck

Family

8/10

Excellent

26 Jun 2026

Guy

This was a wonderful quirky little gem. We'd definitely stay here again, the staff was friendly and helpful and the location was great. It was a bit like staying in the backyard bungalow of an 85 year relative, cleanish and slightly worn.

Family

10/10

Exceptional

26 Jun 2026

Carmen

Really enjoyed staying there clean rooms great location staff was good

Pet

4/10

Poor

26 Jun 2026

Suzanne

We picked this hotel based on positive reviews that it was a good place for couples. The hotel price was over $300 per night. Our room was dirty, hot, no AC, only a rusty box fan, and had poor Wi-Fi. There was mold in the bathroom and the floors were filthy. See photos, my new white socks were black with dirt after one night. This hotel was close to town and sights and the lady at the front desk was friendly but would not recommend. Had high hopes but left very disappointed.

Partner

10/10

Exceptional

25 Jun 2026

Cristina

Our stay was pleasant and comfortable from beginning to end. The amenities coupled with affordability will have us returning real quick. This was our first stay in Pacific Grove and we fell in love with it all.

Partner

8/10

Excellent

25 Jun 2026

Derwin

Location was convenient to the beach

Partner

10/10

Exceptional

22 Jun 2026

Linda

Nice clean room, spacious with kitchen and nice hot tub and fire pit. Good parking and walking distance from the golf course, Light House, and beach! We saw many deer and fawns!

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Payton

Blow dryer was broken, ac/heater unit also did not work.

Partner

8/10

Excellent

21 Jun 2026

Brandon

Very cute hotel walking distance to the water

Self

10/10

Exceptional

20 Jun 2026

Araceli

Clean roo, great staff and close to everything

Partner

6/10

Pleasant

19 Jun 2026

Jen-Yu

The air smelled terrible, full of artificial scents. No water fountain or bottle filler. The parking lot was super noisy.

Self

6/10

Pleasant

18 Jun 2026

Robert

The property is nice, but dated. It's priced appropriately for what you get.

Partner

8/10

Excellent

18 Jun 2026

Xuping

The room was really good and clean but it was pretty tight as for there was no table to do my work. Wish there is also breakfast.

Friends

10/10

Exceptional

17 Jun 2026

Marcia

Great stay! Front desk was great and felt welcome! Stylish and clean room!

Self

10/10

Exceptional

16 Jun 2026

Jillian

Immaculate room, super friendly staff, Barry the seagull is a super plus lol. One of the cheaper places to stay in the area. I will be back anytime I’m in the area for sure!

Family_with_children

10/10

Exceptional

15 Jun 2026

alain

Rooms are clean and has ample parking. Staffs are very friendly and close to 17mile drive.

10/10

Exceptional

15 Jun 2026

Juanqing

parking was easy. Staff is very friendly. Most rooms are on first floor. No elevators if that matters to you.

Bed is on the soft side.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Kris

Very dated room but attention was made to make it feel homey. Very clean. Unfortunately for me very dark and the light fixture was broken ( the staff was helpful and had it fixed the next day but I already have a visual handicap so the darkness was frustrating) Everyone I met was very friendly and helpful.

Partner

10/10

Exceptional

13 Jun 2026

Allyson

Loved this little inn. Best staff

Family

8/10

Excellent

12 Jun 2026

Trevor

Kind staff and great location by the monarch butterfly preserve.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Virginia

This was in a great, walkable neighborhood. We enjoyed a walk all the way to the tide pools. There is a fireplace and hot tub, but we didn't take advantage of them.

Partner

8/10

Excellent

10 Jun 2026

Darlene

Loved the place, it was definitely a good experience here! The power did go off at one point but other than that everything else was on point and I loved the scenery :)

Partner

10/10

Exceptional

09 Jun 2026

Mariana

I want to give a huge shout-out to Annette for making my hotel stay such a wonderful experience. From the moment I checked in, she was incredibly welcoming, pleasant, and genuinely helpful. Her kindness, professionalism, and positive attitude made me feel valued as a guest and set the tone for my entire stay.

Annette went above and beyond to ensure everything was taken care of, and her exceptional customer service did not go unnoticed. She truly made my experience memorable, and I can honestly say that I would return to this hotel because of the outstanding service she provided. Thank you, Annette, for making such a positive impact!

Partner

4/10

Poor

08 Jun 2026

Krystal

I would not recommend staying here. First of all the picture by the ocean is deceiving. This property is not right on the ocean, Although it is within walking distance to the ocean, it’s still several blocks away.
Secondly, the Internet is horrible. I was in room 424 and I was supposed to be there for six nights and I was unable to plan activities unless I drove offsite. I did mention it to staff after 3 nights and ended up getting changed to a king size room, which was an upgrade and somehow the internet was better.
The maid service left a lot to be desired, there was no consistency… Sometimes they took the garbage and left fresh towels and left the bed unmade, other times they made the bed (only because I asked) but didn’t leave any clean towel towels. It was frustrating especially when I asked specifically.
Due to the numerous frustrations, I ended up checking out two days early and was told the penalty for early checkout was one nights fee. I was willing to accept that, but I still haven’t been reimbursed for the second night. The manager refused to reimburse me for the second night stating I needed to contact Expedia (even though I paid at the hotel). Expedia told me they could not get a hold of him and had tried several times. I pretty much lost two nights expenses.
So no, I don’t recommend staying here. I did not use the hot tub, but it didn’t look that clean and that’s why I stayed out of it. The price is expensive for what you get. Much of it needed updating.

Self

10/10

Exceptional

08 Jun 2026

Carrie

The staff were great and helpful and even were helpful with recommendations. The hot tub and fire pit were great. We were there for a wedding on Friday and Saturday and spent Sunday sightseeing. Gave us plenty of time to rest and relax in the room and hot tub. We didn't have any issues with parking as we were able to park right outside our door. The only time I saw it pretty full was Saturday night.

Family

10/10

Exceptional

07 Jun 2026

Beverly

Very nice and clean hotel.

Family

10/10

Exceptional

05 Jun 2026

Jodi

The 2-room cottage was perfect for traveling with teenagers - everyone had their own space! Bathrooms have barn doors, so you need to be comfortable with being able to hear everything. We loved this location and the small hotel vibe! Teens loved the hot tub area!

Family_with_children

10/10

Exceptional

05 Jun 2026

Ann

It was a good trip, and we enjoyed staying at Monterey Peninsula Inn. It is definitely and older hotel, but has been well cared for, and you can't beat the price. I would stay here again, so I recommend it.

Friends

6/10

Pleasant

04 Jun 2026

Rude

Great location, with close proximity to golf and coastal water!
Stayed in original (but mostly) updated room.
Quaint, quiet property.
Adequate place to stay albeit crowded smallish room.

10/10

Exceptional

02 Jun 2026

Diane

Great deal for the area. Room much bigger than what you’d get in Carmel. Nice clean king room. Comfortable bed and pillows. Fridge + freezer. Hot water was put in reverse in shower, confusing! Near Lighthouse, 17 mile drive and Trader Joe’s.

Partner

10/10

Exceptional

02 Jun 2026

Nicholas

Great budget option close to beach and town

Partner

10/10

Exceptional

02 Jun 2026

Matt

Finally was able to meet Roy fgg to on the Front Desk. You can tell he Loves his Job. Roy was very accommodating, great customer service. Nothing against you Roy, Annette is my most favorite At the Monterey Peninsula Inns.

10/10

Exceptional

02 Jun 2026

Erin

Cute little inn! Loved the individual cabin. Perfect for our pups.

Pet

6/10

Pleasant

01 Jun 2026

James

Parking and staff was great.

Partner

10/10

Exceptional

31 May 2026

Jennifer

Quick check in and easy check out. Comfortable bed!

Friends

10/10

Exceptional

29 May 2026

Michelle

A comfortable stay at a great value at a great location with a very friendly and helpful staff.

Partner

8/10

Excellent

28 May 2026

Lindsey

Parking was great. The location is fantastic. Room was clean. It was convenient having the mini fridge and microwave. We had trouble controlling the temperature of the room so we just opened the windows and used the box fan provided. The room is pretty basic but it was just what we needed.

Partner

8/10

Excellent

28 May 2026

Ron

Very cute but fairly basic property. Not many frills, but the location is wonderful.

Family

10/10

Exceptional

28 May 2026

Matt

Very quiet and clean- easy parking and nice staff

Family

10/10

Exceptional

28 May 2026

Axel

The rooms are very nice and clean, especially for the price. The staff was excellent, very friendly and helpful! They are also dog friendly and have great suggestions for where in Monterey you can take your dog.

Pet

4/10

Poor

27 May 2026

Bruce

We checked in and unpacked in our room and then went to dinner and a movie. When we returned and got into bed, there was the sound of an animal in our wall heater at 11:00pm that we could hear scratching around and maybe building a nest or eating. We tried to bang on it to scare whatever it was out but it persisted to make noise. When we called the night attendant, he didn’t check it out but did give us a new room.

But the room they gave us was about half the size compared to the room we were in, with limited furnishings and no luggage holders so our bag had to lay on the floor, giving us less space n the room. The shower head was old and the curtain allowed water to get onto the bathroom floor.

When we talked to the front desk the next morning, he acted as if we were not inconvenienced at all and said the room was the same and the most recently renovated. We were surprised there wasn’t much concern to deal with the critter in the original room. Hope no one else has to deal with that. It was room 431. They offered no discount and made us feel we were the offending party. So much for customer service.

Partner

2/10

Poor

27 May 2026

Zohreh

Because of the good reviews I read, I trusted this hotel and booked it, but I am taking the time to warn others so no one else falls into this trap. We paid about $810 for two nights, and it was a complete disaster.
The room we received was not what we were promised by the front desk, Roy, and the room was filthy, disorganized, and chaotic, with no assigned parking, constant noise, and no peace at all.

When I called to raise my concerns to the manager Aaron, he was shockingly rude, he interrupted me repeatedly, never apologized for the incorrect room, and showed zero professionalism.

Instead of listening, he kept cutting me off, and in the end, he just hung up on me.

After all this, he still refused to refund us for the second night we did not stay.
The entire experience was dirty, unpleasant, and completely unacceptable. Please see the picture below for yourself. If you want a real relaxing stay in Pacific Grove, go to the Monarch Resort across the street.

DO NOT BOOK THIS HOTEL!!!—you will regret it.

Family_with_children

6/10

Pleasant

25 May 2026

ANA

Friendly reception. Clean room. Internet was not good, the tv had comcast so there was no way to connect to other apps. The shower was clean and very small. Bring your own conditioner the shampoo was very cheap like glue texture. Nice hot water. The hot tub is old, we didn’t get it. The yard was clean but there were planters by the room with dead plans or just dirt. The place is pet friendly so be aware! We had a neighbor that went out to see the sunrise and left the dog hollowing at 5 am!!! And on!!! Close the the beaches but there are lots of places to stay in the area!

Partner

2/10

Poor

24 May 2026

Brien

I’d give this property 1 star out of 5, and only because of the location. Otherwise, it would be a zero.
The room was a total disappointment. There were cracked floor tiles throughout, a toilet that ran constantly, a sink faucet that moved when turning it on and off, and a crooked shower curtain rod. The in-room central air and heat did not work; instead, there was a box fan and space heater left in the closet, as if that somehow made up for it.
The kitchenette was just as bad. It had a tiny 3-foot-wide table that was completely insufficient for the four chairs around it, and the freezer had at least 2 inches of frost buildup. The TV cable box was dangling from the wall by its wires. The Wi-Fi could barely hold a signal and repeatedly asked for the password.
The owners should be ashamed of themselves for allowing the property to fall into this condition. The only thing this place has going for it is the location. There are plenty of other inns nearby. Do yourself a favor and stay somewhere else.

Partner

10/10

Exceptional

24 May 2026

Jennifer

So charming. Great location. Would recommend, will be back.

Partner

8/10

Excellent

24 May 2026

Tammie

Very clean and convenient location. Close to beaches and excellent selection of nearby restaurants. The fireplace and two comfortable queen beds made our stay warm and cozy. We'll be back!

Partner

10/10

Exceptional

23 May 2026

John

The Monterey Peninsula Inn (MPI) is an amazing property for the value. Since October'ish 2020 my wife and I have made several trips each year from Arizona to Pacific Grove...we really do enjoy decompressing and relaxing in this small hidden-jewel of a community. We found MPI on our second trip and have not looked to stay anywhere else since. Situated on a quite street near the beginning of 17 Mile Drive, it hits the mark on all of the important items: overall room cleanliness, comfortable / clean beds (which are really the most important feature for any hotel establishment, agreed?) and the Inn is perfectly located within a very short walk's distance (not hike) to the ocean. The property also has a small pool and fire pit which both make for an excellent post-sunset end-of-day gathering area. And all of this at a very resonable price point.

During each of our stays, Annette and Michael have always been courteous, profession, and helpful...MPI's owners should be aware of how valuable they are to someone's overall stay experience.

That said, future patrons should be mindful that MPI is not equal to \"The Inn at Spanish Bay\"...if you want those amenities, have those expectations and are willing to spend four-figures, then by all means go to a 5-Star. MPI is an excellent choice for anyone desiring a clean, comfortable and quiet room to use as a \"base camp\" for enjoying and exploring Asilomar Beach, Pacific Grove and the Monterey Peninsula/Carmel area.

John & Stephanie H.

Friends_and_family Family

4/10

Poor

22 May 2026

William

WiFi did not work well and I needed it. and when i asked for a reduction in the fee, they refused.

Self