Name: Capitola Venetian Hotel
Address: 1500 Wharf Road, Capitola, 95010, US

4/10

Poor

26 Jul 2026

Veronica

We really wanted to like this place, but we were disappointed with the condition of it all. Almost no outlets worked and it was not cleaned very well. Also, due to the proximity of this building to the village it was very hard to go to sleep at night as we heard loud music all night.

10/10

Exceptional

17 Jul 2026

Morgan

Just bring your own pots and pans or pay the extra money. I sit there a long time ago in pots and pans were available in the rooms. They still are with a fee.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Sylvia

Great!!

8/10

Excellent

26 Jun 2026

Marcos

Pricey not very modern it’s

6/10

Pleasant

20 Jun 2026

Kyle

The bed was small and hard. Shower is tiny, keys stopped working tractor on the beach woke me up at 6 am

10/10

Exceptional

18 Jun 2026

Susan

Amazing location. Great views. Cozy place. We will definitely book again in the future.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Valerie

All was good
Only had trouble returning key card to the key box

Partner

8/10

Excellent

26 May 2026

Brian

Self check in is horrible. I will NOT stay at your property again!

Partner

10/10

Exceptional

25 May 2026

Erdenebayar

Nice to stay ,Thanks

6/10

Pleasant

14 May 2026

Angelica

3 ⭐️
I was really stressed out that it took me over an hour to get a hold of a live person to help me with my check-in

Beds are really squeaky and uncomfortable

Place was really clean and nice over all and location was great

Family_with_children

10/10

Exceptional

12 May 2026

Richard

It was a beautiful area to stay at, and the room is very spacious super close to the beach me and my family really liked it

Family_with_children

8/10

Excellent

02 May 2026

Melanie

No me gustó mucho que no había nadie en la recepción, que todo es en lllamda nos tardamos como 1.30min en hacer la recepción

Friends

6/10

Pleasant

02 May 2026

lois

I have stayed at the Venetian many times but apparently they no longer have anyone in the office. I had difficulty checking in. . I’m not happy with the changes. Once I got in the room there were no bath towels or bath mat, coffee was not replaced. The place should be fumigated, , I found spider in kitchen sink and bugs in the bathroom. I sent the same letter to the hotel clerk and their reply to me is “thank you for your input have a great day - Evelyn” also they need to install security bars in the shower it’s so dangerous for the elderly. Good customer service no longer exists. I have always loved staying there but now I may have to change my plans.

Lois Dumoulin

Partner

10/10

Exceptional

27 Apr 2026

Celina

The property was so cute and comfortable. Everything was very clean and the location is next door to the village. I will definitely stay there again.

Family

8/10

Excellent

26 Apr 2026

Kelly

The location was perfect! Cute area, perfect for walkable experiences. However, the cost for 1 night was a lot considering the place was decorated with mismatched furniture collected from a Goodwill. The towels were also overly use/washed and need to be replaced. The mattresses were AWFUL - they’re so old, Jesus probably slept on them. They should use the money from the over priced motel to get new items so people can actually enjoy the stay.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Leticia

Location, location, location! Great spot to enjoy the beach, the wharf, view of the bridge, proximity to eateries, the shops. The Venetian still holds the charm of yesteryear’s 1920’s get away spots. If you love vintage, this is the place for you! And as such, the bathroom was very, very small-but still had amenities needed. Kitchen had stove, apt fridge, microwave, cups, drinking glasses, coffee maker, paper towel -except BEWARE: No dishes, cutlery, knives, cooking pots/pans. Still, the description of the property mentions this, so should be no surprise. Didn’t see a nearby grocery store, so make sure you have all goodies, food, drinks, etc packed up for your stay.
Loved the walk-in closet! Our lower end unit had partial view. Would have liked fireplace “fire” to be more visible, refresh furniture and maybe replace the dark carpeting. Or replace with waterproof floor covering to lighten up unit? This costs money, obviously.
You’ll LOVE that the beach is literally steps away!
Likewise, eatery places!
First time using contactless unit and parking check-in. BEWARE: Extra daily charge for on-site parking-again, mentioned in description of property, so should be no surprise.
Shout out to the ladies (Kerry?, Deisy, Evelyn) that answered my calls, texts and responded to concerns! Shout out to Housekeeping too-they responded quickly!
If you are looking for a vintage vibe beach get-away, look no further than The Venetian Hotel in Capitola! Hope to come back again!

Family

2/10

Poor

18 Apr 2026

Jenna

WORST experience ever.. the place is nice but the front desk KERI was rude, discriminating, and cheating us charging us 2x saying we need to pay and expedited and accusing us of refusing to pay while I gave my car and she took it out right away. Told my daughters and mom to leave her office cause they were yelling while they were not it’s all on camera ended up calling the police, police didn’t even understand her when she try to explain what credientials are. KERI also refuse to call her manager or give me the correct number for her manager EVELYN that never called us back to apologize or anything. The place is nice the customer service is MESSED UP would never waste my MONEY here again.

Family_with_children

8/10

Excellent

16 Apr 2026

Teresa

Couldn’t see the beach from our room but was very easy to walk to.

Partner

10/10

Exceptional

14 Apr 2026

Heidi

Clean room

6/10

Pleasant

09 Apr 2026

Virginia

The best part is the location to the beach.
The inside of our room was wonderful, but even though a kitchenette is offered, there is no silverware or plates, or cookware, and just a couple of random cups and glasses. You practically have to pack your luggage as if you are camping in the woods. They will happily rent you those items..
Pay attention to how they collect their deposit.
Normally a hotel will put a hold on the deposit but this hotel actually charges the deposit per night! which takes longer for it to drop off. The television didn’t work the coffee maker didn’t work and the key entry was a chore.

8/10

Excellent

05 Apr 2026

Johnny

Over all place was great.. only complaint I have is water pressure and heat for shower is horrible and parking is really really tight.. but other than that it was great… hope they fix at least the shower situation .. it makes a better stay for people who like to shower… lol

Partner

4/10

Poor

04 Apr 2026

Theresa

We booked this hotel through a 3rd party and everything was great until it was time to check out. We were told to return our key to the key station with a code, however, it did not work. So I texted the person that I had been communicating with prior (via text and phone) and there was no response. I tried texting a couple more times and still no response. So, I called the number (same person and same number that I had been texting AND speaking with on the phone) and asked for the person by name. She confirmed that she was \"Evelyn\" but when I asked her about the lockbox and how to return the key, she acted like she had no idea who I was. She said she does not rent out rooms at this hotel, had never spoken to us, etc. and said if we called again she would call the cops! We just left the keys in the key drop at the office and I texted the same number to let them know where we left the keys. About an hour later a \"Deisy\" texted me back and said thank you. The whole situation was very strange and I am consistently checking my bank account to make sure this was not a SCAM.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Amanda

Great place and soo close to everything!

6/10

Pleasant

28 Mar 2026

Katherine

Great location but the inside is run down and dingy.

Family_with_children

10/10

Exceptional

26 Mar 2026

Tess

parking at a daily cost but was close by. Contactless check in and check out.. make sure you have a contact for after hours from the hotel if you have any questions or concerns!

10/10

Exceptional

25 Mar 2026

Cyrus

Nice view

10/10

Exceptional

24 Mar 2026

Erin

Love the place

10/10

Exceptional

17 Mar 2026

Denise

It was very nice but the construction outside but that was about it

8/10

Excellent

16 Mar 2026

Chio

Bathroom was a little small and pillows are not comfortable. View are not like what is advertised.

Partner

10/10

Exceptional

13 Mar 2026

Susan

Yes it was a great stay

Partner

10/10

Exceptional

12 Mar 2026

Gail

Great location! Staff were helpful !

8/10

Excellent

09 Mar 2026

Deborah

Clean room and living space. Kitchenette a plus. One bedroom had no outside window. Location is a big advantage.

6/10

Pleasant

09 Mar 2026

Josh

Check-in was very confusing.

10/10

Exceptional

07 Mar 2026

Leslie

It was a beautiful place and location.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

russell

Ok view

8/10

Excellent

02 Mar 2026

Nanette

Its an older property but they keep it up. Its located very well for walkablity around the village area. Parking is handy to have there but would warn there are not alot of spaces and its not set up for bigger vehicles like trucks or bigger SUVs. Big the people i had to talk to were very helpful and friendly. Only a few rooms have a beach view but its so close you don't cross any streets just down a walkway and you're on the beach. You can definitely hear the ocean.

Friends

10/10

Exceptional

02 Mar 2026

Joe

Nice place to stay near the strip. Check in was easy

Partner

10/10

Exceptional

28 Feb 2026

sandra

Balcony view was beautiful of beach and ocean. Room was very clean. Contactless check in and out. Room amenities were great. Very quiet place, near all shops and restaurants, beach.. The only negative thing I have to say is the bed and pillows were very jard

Partner

8/10

Excellent

23 Feb 2026

Rebecca

Showing it's age, but still clean, great location and easy access to the rooms. Pay for the parking makes it so much easier.

Partner

10/10

Exceptional

23 Feb 2026

Yana

Great service, nice room and view, all was great!!

8/10

Excellent

18 Feb 2026

Matthew

The room was clean and we had a good experience. The staff was helpful and friendly

Partner

4/10

Poor

12 Feb 2026

Kirandeep

Right next to the road, noisy

Leisure

8/10

Excellent

06 Feb 2026

Tanya

There was no one at front desk when I got there just after 7 p.m. I had to call and wait for someone to come. However, the person who checked me in after arriving. Was, very courteous, accommodating, and professiona. The bathtub didn’t have a stopper, though. So, I had to improvise to block the water from draining. Just to have a bath. But, I did receive a Much larger than one I booked. Which was a nice surprise! Of course, the location of the hotel is amazing! Beautiful area. And, I got a late checkout which was very nice! I give 4.5 stars. Enjoyed my stay.

Leisure

10/10

Exceptional

05 Feb 2026

Paolo

Staff was very courteous and the room was clean. Thank you.

10/10

Exceptional

19 Jan 2026

Susan P

The room was great and the staff very friendly and acommodating.

Leisure Family_with_children

8/10

Excellent

17 Jan 2026

Virginia

The accommodation visually fabulous as soon as I opened the door.

10/10

Exceptional

15 Jan 2026

Mary

The room was spacious and clean, with a lovely view. It IS right next to the road, so there's some road noise, but not bad. Communication via text was easy and worked well. If you want to cook in the kitchen, bring your own equipment. There is a toaster and coffee maker, as well as mugs and glasses, but that's it. You can rent equipment, or bring your own. I would stay here again in a heartbeat. We had room 123. I might look at one closer to the ocean, away from the road next time.

Partner

2/10

Poor

03 Jan 2026

Ryan

Very unhappy with the stay as no one monitored the

Leisure

8/10

Excellent

01 Jan 2026

Danielle

We had a great time, they were very accommodating with check in and steps from the beach!

8/10

Excellent

30 Dec 2025

Amy

The view and fireplace

Friends_and_family Friends

8/10

Excellent

29 Dec 2025

Baljit

everything was really nice. The only recommendation would be some more comfortable beds and pillow’s other than that I had a great visit

Leisure Partner

2/10

Poor

22 Dec 2025

Mckenna

Nothing in the kitchen, no garbage cans, mold in the walls, moldy shower, smelt horrible as soon as we walked in. Got locked out of our room twice for no reason and the second time, I was screamed at by a male manager because I was asking to be let back in and saying he was going to evict us for no reason.

4/10

Poor

19 Dec 2025

Jesus

Kitchen had no cooking ware and their would of been an extra charge to use it, shower water comes out of stall when setting correct temperature, nights are really loud you can hear everything and everyone walking by

Friends_and_family Family

4/10

Poor

01 Dec 2025

Gail

Tv didn’t work

Partner

8/10

Excellent

21 Nov 2025

Gabriel

Staff was great room was fine, 4/5 not the venetian's fault. Wastewater was backing up into the sink and smelled.

Leisure Family

8/10

Excellent

16 Nov 2025

Amar

View of the sea and beach was okay. Blocked by the houses in the front. Very tight car parking. We found no utensils in the kitchen but next day we came to know thay they were locked in a cabinet, not sure why. TV not wifi connected so could not watch netflix.

10/10

Exceptional

13 Nov 2025

Veronica

Great!! The room was so close to downtown

8/10

Excellent

27 Oct 2025

Kimberly

Was disappointed with the kitchen, did not know you had to bring all you need for the kitchen to cook with. Luckily we brought paper plates and some plastic forks.
You need to let us know ahead of time that the kitchen isn’t stocked with stuff to cook and eat with. Otherwise it was very nice.

8/10

Excellent

19 Oct 2025

Teresa

Staff was very helpful and friendly. Great location just a walk away from shops, restaurants, and bars.

Leisure Friends

4/10

Poor

11 Oct 2025

Vicki

This room was not clean, had an odor. It was cleaned after our first night. We complained about the noisy fridge twice and missing weather stripping under the door. We were compensated 20.00. We have stayed here before and had no issues. It is a wonderful location, fabulous views, but this room needs repairs. We will not return.

Partner

10/10

Exceptional

01 Oct 2025

Sam

Great place to stay.

Leisure Family

10/10

Exceptional

29 Sep 2025

Laura

It was awesome - the ocean, wildlife & people along with a very nice room with a ocean makes a perfect vacation! Thank you!

Leisure Family

10/10

Exceptional

28 Sep 2025

Laura

Absolutely love it there. Reminds me of a little apartment I had back in the 70s with the cute little stove. But of course the best thing about it is the view and being right on the beach. I mean, that is just totally awesome. That’s why it’s the best place to stay if you’re gonna be in the area because otherwise you’re just in a glass box at least here when you open the glass sliding doors in the window You are at the beach and it’s a wonderful feeling

Leisure Self

10/10

Exceptional

28 Sep 2025

Tina

Thank you for your consideration while we were dealing with a parking dilemma.
We had a great time

Leisure Family_with_children

6/10

Pleasant

27 Sep 2025

Kenneth

For this hotel, you are only there for the convenience to the beach, which is very convenient. You are literally a few steps from the beach. But that's it. There is no cooling at all: no a/c, not even ceiling fans. It gets very hot in the room. The noise is unbelievable from the main street right next to the hotel. And the beds are very small and very uncomfortable. My wife and I barely fit on the bed without any room to move. It has a small kitchen which is nice but the heat is too much. The rooms are old with some remodeling but at least ceiling fans would help alot. and one of the beds is in the living room. The room was ocean view, but barely since there is another hotel right next to it that blocks most of the view. The price you pay is just for the location. I would not stay here again.

Leisure Family

2/10

Poor

14 Sep 2025

David

It was convenient to park your car for the weekend and never have to get back in it until you go to leave. The shops and places to eat and the beach are right there so that is convenient. The reason I give a one star or terrible is because the beds are so bad that you can’t sleep. I ended up sleeping on the couch two nights. The shower is way too small and you bang your head and elbows off the shampoo and soap dispensers.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Eric

Great and fast check in!

Leisure Partner

10/10

Exceptional

07 Sep 2025

Michelle

Perfect location. walking distance is excellent !

Leisure Friends

8/10

Excellent

03 Sep 2025

Mark Hanes

we liked the location; we were only a 3-minute walk to the beach. Free parking, all the dining & shops were about a 10-min walk. Our favorite restaurant to eat was about a 10-minute walk. The bed in our room was rather difficult for us. (we're seniors). The bed was sitting a bit high & we needed a stool for my wife. The bed was also against the wall on one side, so you were only able to get out of bed on one side. I'm pretty sure there were other rooms that would have been more suitable for someone in our age group. But we Loved the area we were staying. I would recommend staying here.

Leisure Partner

6/10

Pleasant

01 Sep 2025

JOSE

Expect more!

The best thing is that it’s close to the beach but our room was ready close to six pm instead of 4 pm as there was only one housekeeper working on a Monday holiday weekend which is weird! TV didn’t work for channels or on demand and it’s an old tv model which doesn’t give you access to your Netflix account, other thing is the noise from the upstairs room you can pretty much hear any steps from guests upstairs, I usually don’t complain but for the amount I paid I was expecting more I guess!

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Swagato

Excellent location. Understandably this is not an upscale property and the main value is in its location. But I think there are a couple of easy fixes to improve the customer experience a lot. We stayed in Room 141 - the blinds don’t work fully and being right next to the parking lot and the walkway it is hard to sleep. Some real blackout curtains would be very helpful. Another problem is in hot summer days there is no effective cooling. One of our bedroom had a ceiling fan and that runs extremely slow and is ineffective, the other bedroom had none. We called the office and asked if there are tower fans. There was none - I think adding some modern functioning cooling options to the guest rooms will greatly improve experience.

Family

4/10

Poor

26 Aug 2025

Courtney

The best part about this hotel is the location and that’s about it. Way over priced for what it is

4/10

Poor

26 Aug 2025

Thomas

Hotel Staff SUCKS!

First they do not answer thier phone! Could not confirm reservation or unit as requested. Then poor attitude from staff in giving customers any time at counter. Room was below sidewalk so every foot step was heard. There was a metal gate attached to the room wall that clanged LOUDLY with every public and resident who walked through ALL NIGHT LONG.

Partner

10/10

Exceptional

21 Aug 2025

Michelle

Really a charming hotel!

Leisure Partner

8/10

Excellent

16 Aug 2025

Mojgan

It’s a nice area but had a lot of street noise

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Susana

Awesome

4/10

Poor

10 Aug 2025

Verified traveler

Anniversary weekend

This is not a hotel, it’s more like a motel 6. Definitely not worth $300+ per night. Arrived and checked in Friday. Went to our room 136, which had not been cleaned yet. We had to return to the office and wait for them to call about 30 minutes later. The way the bed is set up in room 136, my husband to climb over me to get out of the bed. Just a weird set up and cob webs in the ceiling, the toilet rocked when you sat on it. Just gross honestly. Expedited more for the price. Location is great that’s about it.

Partner

10/10

Exceptional

07 Aug 2025

Deborah

I liked the spacious rooms and kitchen.

6/10

Pleasant

06 Aug 2025

Arron

A

Business_and_leisure Partner

4/10

Poor

01 Aug 2025

Jillian

Loud neighbors. After hours staff was quick to address it after complaining. Walls are thin so noise is unavoidable. Bugs flying around in bathroom. Outdated appliances and rundown furniture.

8/10

Excellent

27 Jul 2025

TWYLA M

Property is well maintained. Staff was very difficult to reach, surrounding area is amazing.

Leisure Family

8/10

Excellent

27 Jul 2025

Karen Marie

Front desk staff not customer service at all! Booked a full kitchen unit advertised as 2 queen and 2 double for 8. Had 2 queens and a broken down pull out sofa. Kitchen had NO cooking pans or utensils. Asked office if rhey had silverware for the kitchen and ahe said we can rent them for $50. Bought plastic at the corner market for $2.89. Location and.room otherwise nice. Need to let customers know they need to bring everything for the kitchen

Leisure Family

8/10

Excellent

21 Jul 2025

Judelyn

The initial impression was, it was okay.
Parking: it was tricky where to park, you have to go and call them once you’re there to lift the boom barrier.
Staff: the front desk was real nice. She’s at the very front with the really tiny office. Cleaners are available only upon request.
Room: there was an initial smell when you first go in and maybe you get used to it you don’t really smell after a while. It is not a bad, bad smell, more of the building having been flooded as well as being old. Having a kitchen was great. They have stove, coffee maker, toaster, microwave. Bring your own cooking pans if you plan to cook. No plates but coffee mugs and cups are available.
Restroom was small but functional.
Convenience: Close to the beach, close to the restaurants. We loved walking around and going back to the TINY HOUSE as we called it.
We didn’t care for a perfect room just because we stayed out most of the time and only really came in to rest and sleep.
IT’s GOOD if you don’t care so much about having too fancy of rooms.

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Andrea

The location was nice as it was beachfront access in Capitola Village. The room was not quite as described, lacked in proper bedding for the number of people it could sleep. There is a kitchen, but did not provide any kitchen pots, pans or dishware without an additional charge. They also also charge for additional parking $20.00 a night for each vehicle. This would be quite expensive extra charge for multiple groups. There are only 2 rooms. Listing makes it look like you have 4 rooms.

Leisure Family

10/10

Exceptional

17 Jun 2025

Sarah

Very helpful staff

4/10

Poor

16 Jun 2025

Mike

Was not what I was expecting

Nobody was in the office. Had a wait an hour and a half before somebody came no towels in the room when I called they said they were out of towels and they were in laundry not good.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

MICHELLE

No complaints. More view than we expected even ❤️ Nice anniversary stay!

Leisure Partner

10/10

Exceptional

12 Jun 2025

Erika

Perfect!!!

Leisure Family_with_children

2/10

Poor

05 Jun 2025

Diana

The hotel was great but when I got home they double charged me on my Debit card after I paid Expedia in FULL back in January!

10/10

Exceptional

03 Jun 2025

William

Great place will come back

Leisure Family_with_children

8/10

Excellent

01 Jun 2025

MARIA

Loved the location

Leisure Partner

8/10

Excellent

01 Jun 2025

Tracy

Great location

Leisure

10/10

Exceptional

11 May 2025

Gretchen

Always a fantastic stay!

This is our “go to” when we come to Capitola. Front desk staff was exceptional! Can’t beat the location.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Lisa

Family vaca

The night manager was very helpful and friendly It was a great room for our family to all be able to stay in together.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Monica

Great stay loved it

Family

10/10

Exceptional

19 Apr 2025

Vicki

Capitola

Beautiful views and wonderful location!

Partner

10/10

Exceptional

14 Apr 2025

Courtney

Loved staying in unit 123!! 2 balconies, fireplace and nice kitchen. There are no utensils or plates in the suite so plan accordingly if you bring food or take out. The main bedroom can be noisy at night but I was fine with my fan and sound machine. The views and location make up for the noise!! The staff were accommodating, courteous and very kind!

Leisure Family_with_children

10/10

Exceptional

14 Apr 2025

Glen

Great staff, nice and clean.

10/10

Exceptional

07 Apr 2025

C

We were on the beach. This is for the low maintenance traveling family. We had a great time and will be back.Bring earplugs because the walls are thin.

10/10

Exceptional

07 Apr 2025

C

It's a low maintenance vacation. Not a 5 star experience, it's all about location. Bring ear plugs to sleep. And expect to have sand everywhere. Enjoy the beach life

Leisure Family_with_children