Seacliff Inn Aptos, Tapestry Collection by Hilton

United States , California Coast - CA
APTOS (SANTA CRUZ AREA), 7500 Old Dominion Ct
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Paul

The hotel is always clean staff are friendly. 1 negative is why they charge for guest parking. How else would i get there

Partner

4/10

Poor

07 Mar 2026

Annette

The room was substandard.

8/10

Excellent

05 Mar 2026

marcus

Great place to stay down the street from the beach away from SC and Capitola much quieter and very close. Hotel is perfect for a getaway.

10/10

Exceptional

04 Mar 2026

Charles

clean room, friendly staff

Self

10/10

Exceptional

03 Mar 2026

Richard

Meelena is an outstanding example of why I rate my stay so highly. Having just been discharged from Dominican Hospital,Meelena stopped what she was doing and took my bag and personally escorted me to the room. Restaurant closed early
& I was in need of food and water. Meelena once again came through. She's definitely management material! Outstanding dedication to valued guests.
Everyone at the front desk were professional, personable and consistently helpful....

Self

8/10

Excellent

01 Mar 2026

John

No. Room had spider net on ceiling and corners and dust on AC unit also had bad smell when unit started to run.

Pet

4/10

Poor

01 Mar 2026

Kristina

Amenities, pool over crowded with screaming children, too high pet fee, parking fee.

Partner

6/10

Pleasant

25 Feb 2026

I recently stayed at the Seacliff Inn and overall had a very pleasant experience. The highlight of this property is definitely its beautiful, scenic environment. The grounds are incredibly peaceful, with a charming bridge and a lovely pond that make the setting feel almost like a hidden retreat. It’s the kind of place where you can slow down, take a walk, and truly relax.

The staff were also wonderful throughout my stay. Everyone I interacted with was friendly, welcoming, and helpful, which really enhanced the overall atmosphere. Their positive attitude made check-in smooth and added a personal touch to the visit.

That said, there are a couple of areas where the hotel could improve. The room did not include a microwave, which was inconvenient, especially for reheating leftovers or simple meals. Additionally, the unexpected $15 surcharge was disappointing. While the amount isn’t huge, it would have been better if it were more clearly communicated upfront.

Overall, Seacliff Inn is a great choice if you’re looking for a peaceful, scenic getaway with excellent staff service. With a few improvements to room amenities and fee transparency, it would be an even better experience.

Family

10/10

Exceptional

23 Feb 2026

Nikki

Check in was the hardest part of the stay. The computer system was down so we went to grab and food and crossed our fingers that we could come back to check in. Luckily it worked out for us. The room, the pool, hot tub and koi pond were a big hit with my family. We would stay there again.

Family_with_children

2/10

Poor

23 Feb 2026

Donisha

After coming back to our room tje door was left open by cleaning staff, leaving all of my belongings accessible

Partner

10/10

Exceptional

22 Feb 2026

Ashli

Clean room. Very nice property. Free EV Charger!!

Partner

10/10

Exceptional

17 Feb 2026

Nicolas

Great

8/10

Excellent

17 Feb 2026

Amber

Room clean. Helpful staff.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Michelle

My experience at this hotel was pretty good. The staff was really nice and attentive. My room was clean and nicely decorated. The hotel itself was beautifully decorated and clean as well. It was really easy and fast to check in and out. My only complaint regarding my room was that my room didn’t have body soap. My only other complaint was the restaurant experience. I went on Valentine’s Day so of course it was really busy. However, my food was undercooked. I asked for two items on the side of my sandwich. One of the sides was in the sandwich and the other was never brought over. Besides that, the food was pretty good.

Partner

10/10

Exceptional

15 Feb 2026

DAVID

Great staff, great restaurant and bar

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Zoe

Staff was nice, room was clean, I was able to text when we needed extra linens and they sent staff to bring it to us very quickly

Leisure Partner

10/10

Exceptional

15 Feb 2026

Nicole

Beautiful hotel/rooms

Leisure Partner

4/10

Poor

14 Feb 2026

Kathryn

No one cleaned the room or emptied trash the entire stay. Heater extra loud.

6/10

Pleasant

12 Feb 2026

David

Yes.

2/10

Poor

11 Feb 2026

Jesus

My room wasn’t cleaned nor once out of the nights that I stayed there. I asked for towels, bath tissue, nose tissue and body wash because all of it was out and it was placed outside the rooms door at around 9pm the day before I checked out. I ended up going to purchase everything I needed at the Target near the hotel. The bed sheets were full of boogers and women hair when no women was staying with me. Very horrible service

Business Self

10/10

Exceptional

10 Feb 2026

Sophie

We absolutely loved our stay, the hotel was beautifully clean, the room was so spacious. The facilities were great. Food was outstanding.
Alexa on reception was so welcoming and helpful, thank you

Leisure Partner

8/10

Excellent

07 Feb 2026

Tanya

The area was perfect spot. Enjoyed the breakfast also.

10/10

Exceptional

03 Feb 2026

Kendra

Staff was great the room was clean.

Partner

10/10

Exceptional

03 Feb 2026

Listya

Nice and clean hotel

Leisure Family

10/10

Exceptional

02 Feb 2026

Benjamin

Great place!! Will definitely be back!

Business Family_with_children

10/10

Exceptional

01 Feb 2026

Kelly

Spotless, comfortable room. Great location. Beautiful, peaceful grounds. A+!

Leisure Friends

10/10

Exceptional

01 Feb 2026

James

Every thing was fabulous!!!... staff member Claire was lovely and friendly and very helpful!!! 10/10

Leisure Partner

2/10

Poor

30 Jan 2026

Alexandria

No thanks

6/10

Pleasant

28 Jan 2026

Nesrin

Room was in good condition. Front desk was not that attentive. They do not have a simple toothbrush which I think is very odd, considering its a hotel. I stayed alone. Next door, a guy snored all night therefore I was up all night. Sounds transfers. In the morning, room service just barge into room despite do not disturb sign. Yeah, thats my experience. Oh, restaurant stuff also not the most friendly.

Leisure Self

8/10

Excellent

27 Jan 2026

Jennifer

Great pla

8/10

Excellent

24 Jan 2026

Kyra

Great pool area, good food and service and nicely decorated restaurant and rooms. Feels recently updated and all of the staff we interacted with were helpful and friendly. Would recommend and will be back!

Friends_and_family Family

2/10

Poor

23 Jan 2026

John

Totally unprofessional. I called to ask for a change of date due to being unable to make the reservation due to an unforeseen situation which occurred yesterday. I live in Santa Cruz was taking my girlfriend for her birthday. I was stuck with the reservation with no option of changing the date of stay or a refund. Even after the the representative explained the situation to the hotel manager the request was not honored. II will use an alternate \"local\" hotel next time. It was mid week during the off-season so it was not as if Hilton was going to miss out on the huge fare due to non occupancy. Please share this feedback as you see fit. I will contact corporate to voice my discontent.

Thanks,
Randy

Partner

10/10

Exceptional

22 Jan 2026

Andrea

Clean room, comfortable beds and beautiful ground.

6/10

Pleasant

21 Jan 2026

Erin

Our room did not get cleaned after leaving all day. We had trash cans over flowing and wet towels on the ground. We needed a wheelchair accessible room which was great but the shower was open so got water all over the bathroom floor. We did not have enough clean bath towels. We had to ask for more coffee. They only give you enough for one cup of regular coffee in a room with two beds. The hot tub was not hot enough to sit in during the cool weather. I was really looking forward to a hot soak so pretty bummed.
The food was overpriced but big portion.

Leisure Family

10/10

Exceptional

20 Jan 2026

mae angeli

Place was nice and

10/10

Exceptional

20 Jan 2026

Allison

Was very nice. Live music in the bar on the weekends.

Leisure Partner

8/10

Excellent

19 Jan 2026

Gina

Staff is very friendly but they were short staffed so longer waits.
Room was solid however the walls are thin so can hear people talking in halls or above us

Partner

6/10

Pleasant

19 Jan 2026

Cynthia

The hotel was clean, had pretty grounds and had parking spaces in front of the rooms. There is no elevator and even though we are seniors, the front desk did not ask if we needed a first floor room. We did not eat at the restaurant, but a friend also staying there said it was good. Biggest complaint was how loud the air and heat system was, and the walls were thin.

Partner

10/10

Exceptional

18 Jan 2026

Marisa

They had a nice restaurant/bar. It was a clean room.

Friends_and_family Family

4/10

Poor

18 Jan 2026

Oleksandr

We came around 9 pm and our room smells terrible! Like some smoked all day before. I’ve asked to change a room but receptionist only said Sorry, we sold out, you can find another place. It was late and my kids wanted sleep, I decided to stay. In 15 minutes they called me and said that found a room but it was too late. I ve already moved my staff and my wife and kids were taking shower.

10/10

Exceptional

15 Jan 2026

Linda

Very clean. We were switched seamlessly to a room with a bath. Breakfast food was good.

Friends_and_family Friends

8/10

Excellent

15 Jan 2026

Timothy

Very courteous staff. And comfortable to stay.

10/10

Exceptional

13 Jan 2026

Francisco

Great spot. Lovely grounds. Very Safe. No elevator so stay in shape! We stay often to visit friends in area. Central location. It’s a nice hidden place away from crowds. Walking distraction grocery store.

Partner

8/10

Excellent

12 Jan 2026

Lloyd

Staff need more public relations and product training.

10/10

Exceptional

12 Jan 2026

Dexter

It is great to see that Sea Cliff is still around and now it is a Hilton Tapestry Hotel. The double queen room overlooking the swimming pool. It was great to see ice machines on the outside of the building instead of inside next to a guest room. There is an onsite restaurant and room service is available as well. Overall it was an enjoyable stay and would recommend it to anyone that needs a nice place to stay. Close to the beach and local wineries and hiking trails.

Self

10/10

Exceptional

11 Jan 2026

Seth

Very friendly staff as soon as we checked in, very clean rooms, dinner there was fantastic, great place to spend our 11th anniversary

Partner

10/10

Exceptional

10 Jan 2026

Alison

We had a late check in. The gentleman at the desk was so kind and sweet. Clean lobby. Clean room. We will go back to enjoy the pool and hot tub for sure.

Partner

4/10

Poor

08 Jan 2026

Nazma

The room was decent for our family with kids. Bunks were comfortable and the pillows and mattress good for a restful night of sleep. However for a room with an attached living area and small coffee area I was surprised there was only a small trash can in the toilet. With a 2 year old and older boys it got hectic with managing trash and running to the restroom to dispose it!
Also….HORRIBLE housekeeping. On our 3 nights stay, the first day they made the bed but left the bathroom dirty, I called to complain and they said they will have it clean the following day, but for the rest of the duration of your stay we didn’t get any cleaning service! Just got an apology and they said they will take it up with management. We didn’t hear anything back. It’s shame really, didn’t expect that from a hotel

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Carlos

Clean rooms, good food

10/10

Exceptional

06 Jan 2026

Ross

the room was nice, the breakfasts were great

8/10

Excellent

04 Jan 2026

Kathleen

The room was nice and the staff was very helpful. It was a basic room but I did like that it had Netflix and HBO attached. Charging 5 dollars for a water bottle is a bit much though. I would have given 5 stars if they had a fitness center

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Julie

No breakfast

10/10

Exceptional

03 Jan 2026

Felipe

The room was very clean and quiet. The front staff was also very kind. I would return and stay here.

Leisure Pet

8/10

Excellent

02 Jan 2026

Eriqa

Cute spot in a convenient location. The bar and grill are pretty locally liked. Only downside was how thin the walls are so you could hear people above walking around or the conversations in the hallway very clear.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

Tri

Everything is fine

2/10

Poor

02 Jan 2026

Emily

They did not have the family suite with bunk beds that as shown on your website picture available for us.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Luis

Room was la

Leisure Family

8/10

Excellent

01 Jan 2026

Edward

Was just for a night out. It wasn't too bad.

Partner

8/10

Excellent

31 Dec 2025

Jerry

Only complaints are that they charged a $15 parking fee and no free coffee in the lobby.

Partner

2/10

Poor

30 Dec 2025

Dawn

Several problems from cleanliness to water issues in the bathroom. Hair in the shower, on the floor and handheld. In the soap tray…..

Never received towels and toilet paper as requested, as well as no soundproofing in the walls and door. I told the staff of the issues and they never replied via text correspondence!
Not impressed at all with this being a Hilton facility!

Stay somewhere else…..

Leisure Partner

10/10

Exceptional

29 Dec 2025

Robert

Great location beautiful gardens.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Debbie

The room was spotless. The staff were attwntive to all pur needs. Everyone was very friendly. The food was good.

10/10

Exceptional

26 Dec 2025

Jane

Clean, quiet, dog welcome, ground floor good for my age and ability. Receptionists lovely.

Self

6/10

Pleasant

25 Dec 2025

gerald

Hallway smelt of smoke. Room was ok!!! Had a flash over from its previous life as a best western !!!!! Expected more.

Leisure Family

10/10

Exceptional

24 Dec 2025

catalina

Safe

10/10

Exceptional

23 Dec 2025

Benjamin

Spotless, comfortable room, great room service, very nice staff, breakfast was great. 10/10 would stay here again.

10/10

Exceptional

22 Dec 2025

Melissa

Very fresh

10/10

Exceptional

20 Dec 2025

Isaac

everything was top tier

8/10

Excellent

19 Dec 2025

Eileen

everything was amazing, except for the 15$ parking fee. I believed it was the total which wouldve made sense however it was daily. I paid 45$ for parking in total. That is ridiculous guys, I had already paid a good amount of money for staying there, but besides the ridiculous fee everything else was nothing but perfect, thank you!!

Leisure Partner

2/10

Poor

18 Dec 2025

Kristen

Breakfast is not free

10/10

Exceptional

18 Dec 2025

leia

Nice room. Great they have a restaurant with indoor and seating. Sam will keep your heater going when dining ouside by the koi pond. Andrea (drea) is an excellent server. With her beaming personality she described dishes and made recommendations. The bar had a latin band to dance the night away.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

April

I have many good things to say about our stay however I would have preferred a room with a garden view. We were put in a room overlooking the parking lot and at night a light shined into our room and bed.

Partner

10/10

Exceptional

11 Dec 2025

Michelle

Room was great! We had a suite. The front desk was a sweetheart! We love this spot.

Business Family_with_children

8/10

Excellent

08 Dec 2025

David

The room was clean, a little loud though.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Gena

no shower curtain. water got all over the tile floor making it slippery under foot.

didn't bring more coffee or cups or change out our towels the second morning.

lots of hidden fees such as a $15 / day parking fee, $50 incidental deposit, $100 pet cleaning fee!!!!

The pet friendly room was as close to the restaurant as possible meaning loud music until 10 pm and then loud drunk people until 1:30 am. I get the location since dogs sometimes bark but not cool about failing to quell human noise.

Didn't see any provided pet clean up bags.

WiFi is decent.

Smart tv is fine, though few actual channels were installed.

Grounds are beautiful including a large koi pond. Restaurant is nice, food is good though expensive $35-$45 per dinner, $17 for a cocktail. $11 for a pint of beer.

The place is beautiful and service is good but very expensive.

Leisure Pet

10/10

Exceptional

07 Dec 2025

Angela

This is definitely a family friendly experience. Everything was extremely clean. Smells great in lobby, hall ways, and room. Staff was very kind to allowing children to play. Bar and restaurant was great with a live band.

10/10

Exceptional

06 Dec 2025

Ariana

We always enjoy staying here. Everything is great! Clean, pet friendly, close to everything and has a great restaurant!

Leisure Pet

4/10

Poor

06 Dec 2025

Eva

I didn't want to have to write this review as a local who recommends this hotel to out-of-town guests. I tried contacting the hotel to discuss these issues and no one responded to me after multiple calls, so I feel like I need to leave this review. My 90 year old mother stayed there for four nights. Without going into agonizing detail, there were numerous things that were not satisfactory. The room keys did not work for the first room, and she was locked out of the room on Thanksgiving evening. The maintenance team was helpful, but we spent an hour getting her into another room. A short summary of issues for both rooms include the slide door to the parking lot being unlocked, no cleaning service even after we requested it, windows left open, empty soap and lotion bottles, a broken lamp, no towel replacements even when we left them on the floor and they were soaked because there was no shower curtain in one of the rooms. Perhaps the issues were caused in part by staff over the holidays, but I'm not sure I could recommend this as meeting standards of a Hilton hotel. I'm giving this review two stars instead of one, because some of the staff at the front desk were helpful and I don't blame them. I believe these are more management issues.

10/10

Exceptional

04 Dec 2025

Lisa

Staff was welcoming and rooms were clean and comfortable.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Naomi

Nice room

10/10

Exceptional

02 Dec 2025

Perry

Excellent!

Self

6/10

Pleasant

30 Nov 2025

Patricia

Not really clean. Lobby bathroom filthy at 7am. My room was only cleaned once.

Self

10/10

Exceptional

30 Nov 2025

Karen

Great location, excellent customer service, clean facilities, and great value!

Leisure Family

10/10

Exceptional

29 Nov 2025

William

We’ve been here multiple times and it’s always been great.

8/10

Excellent

28 Nov 2025

ANGELO

Room ok, but could not find way to turn water to tub

All courteous, except dining room room attendant

Leisure Family

10/10

Exceptional

26 Nov 2025

Joanne

Quiet and the housekeeper was very accommodating. She went out of her way to find a luggage cart for us and to get us what we needed in our room.

Leisure Family

10/10

Exceptional

25 Nov 2025

Rebecca

I had an amazing vacation , my stay at the Seacliff was but far the best hotel I’ve ever stayed at with my dog . The staff where very professional and helpful and pleasant , when I come back in a few months I will be stay there again ! Truely loved the hotel and the people ! The added bonus was the restaurant and bar so amazing … all the staff really shined they all new the menu and what they were serving and gave me some of the best input about there menu and wines , I’m still so impressed with everyone one there . I will be telling all my family and friends to stay here at the seacliff . You all made my vacation one of the best I’ve ever had . Thank you so much . I’ll be putting it out on all my social media platforms about my stay with you all again thank you so much

Leisure Pet

6/10

Pleasant

23 Nov 2025

Windy

By far the nosiest hotel I’ve ever stayed in. Although, it was very cute we didn’t get any sleep. It’s so noisy you can hear someone open a plastic bag in the room next door. Doors were opening and slamming all night long. Not to mention once house keeping started working you definitely were not going to sleep. Brooms and mops dropping left and right. We drove a long way and were really looking forward to unwinding and getting a good nights sleep, but instead we were up all night. It should be noted It is also next to a cemetery. Also no matter how hard we looked we could not find a vending machine to buy a drink. We were far from the main lobby so going there would have required getting back in the car and driving to the front which when you’re tired, you don’t want to do. We were only passing through so we only stayed the one night.

The hotel itself was very nice and all the staff were pleasant. It just isn’t a place you’re going to get any rest.

10/10

Exceptional

23 Nov 2025

Donald

Very clean fresh room and comfortable king

Leisure Partner

6/10

Pleasant

21 Nov 2025

daniel

Room was a bit small. We have to use scooter and between bed and night stand, very very tight

Leisure Partner

8/10

Excellent

21 Nov 2025

Kathleen

Nice rooms and staff

Self

6/10

Pleasant

21 Nov 2025

Linda

Somehow, we ended up with an accessible bathroom with a roll in shower. What a mess! The shower curtain was designed for a bathtub and leaves about a 2' gap to the floor. Water gets everywhere and creates a real slipping hazard.
Our card key to the vestibule didn't work on the 2nd night so we had to go get it reactivated (not a huge deal)
Housekeeping didn't straighten our room, so no coffee replenishment.
We typically have better luck at this hotel. Not this time.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Beth

Excellent stay. Great service. Only area that needed a little TLC was the exterior hallways which had lots of cob webs.

10/10

Exceptional

18 Nov 2025

CARLA

Clean room & friendly staff

8/10

Excellent

17 Nov 2025

MAY

Clean facility and friendly staff!!

Leisure Pet

6/10

Pleasant

17 Nov 2025

Cathy

Staff was very nice and helpful.
We had ants in our room especially by the coffee maker, asked for them to spray the room but never came

Friends_and_family Friends

4/10

Poor

14 Nov 2025

Saralyn

Unfortunately, my room was not clean so they had to assign me another room and then that room was not clean so they sent housekeepers to get it ready for me. The desk staff was nice and gave me a credit on my parking because of the cleanliness issue. also there was a noise issue with another that took the staff quite some time to solve, so I was unable to get a good nights sleep. The food and the service in the restaurant was below standard. Be sure to note that breakfast and parking are not free. It is a beautiful area and the grounds are well kept.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2025

Susan

The room was clean and the staff was so friendly! Also appreciated the gift bag for my dogs. Nice location. Close to beaches and freeways.

Leisure Pet

10/10

Exceptional

12 Nov 2025

Lyle

I disliked hearing there was a $15 parking fee. How else would you get to the place? Seems like that should be stated up front