Name: Hotel Riu Palace Meloneras
Address: Mar Mediterráneo, s/n, Maspalomas, 35100, ES

10/10

Exceptional

13 May 2026

Caroline

The rooms were beautifully cleaned, plenty of clean towels.
The staff went over and above to help. And fulfil your needs.
Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful.
The hotel was truly relaxing, with a beautifully calm and relaxing feel.

Family

8/10

Excellent

03 Dec 2025

Luigi

Quality of food and location

Partner

10/10

Exceptional

01 Jun 2025

Johann

Our stay was excellent

Friends_and_family Friends

6/10

Pleasant

01 Mar 2025

Verified traveler

Single beds were not good.
No ambience or music by pool
Not seated to table which was disappointing

6/10

Pleasant

01 Feb 2025

Jon

Needs upgrading, expensive friendly staff

This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.

Partner

10/10

Exceptional

27 Aug 2024

adrian

Time of gym

Family

8/10

Excellent

26 Aug 2024

Ronni Michele

Great resort!

Leisure Friends

10/10

Exceptional

04 Jul 2024

ADRIANA

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Leisure Partner

10/10

Exceptional

20 Sep 2023

Derek

Best 5 star ⭐️⭐️⭐️⭐️🌟

Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.

4/10

Poor

26 Aug 2023

GIUSEPPE

5 star? No!

Impressive lobby
Nice garden with pools
Very good dinner buffet
Average breakfast buffet
Not bad rooms but like any B&B or 3 star hotel
Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel.
The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area
The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars

Business Family

10/10

Exceptional

03 Aug 2023

ADRIANA

Amazing hotel will return for sure and staff are really amazing

Leisure Partner

10/10

Exceptional

25 Mar 2023

Verified traveler

It was simply fabulous

Partner

6/10

Pleasant

21 Mar 2023

Andrew

Poor aircon, evening food otherwise very nice.

Beware of inadequate aircon in the main block and wing rooms. Ours didn't get below 22 degrees the whole 10 days we were there despite leaving it on 24/7.and the outside temperature falling to 15 overnight! Apparently the villa blocks are much cooler, \"freezing\" even. Hard floors and thin walls mean you are reliant on other people to keep the noise down which on the whole they do, as the average age of the clientele must be 65+.

Facilities, grounds and pools are all very good with lots of sunbeds and brollies available in sunnier/shadier, windy/ not so windy spots. Don't believe the \"No reserving of beds\" rule though, it is completely ignored by the staff and guests.

Food suffers from the inherent disadvantages of the buffet format. There are plenty of cooking stations in operation, but whilst there is a wide choice (but no pineapple juice) and unlimited supply, the food is only 3/4 * quality with lots of fried meat/fish options. It works for breakfast, but is not 5* for the evening meal. The desserts were particularly disappointing, looking fabulous but all artificial and tasteless. Only the choux buns had real cream in them.

The staff were friendly and generally efficient throughout. Can't comment on the entertainment as it is not our thing. If you want to eat out there are plenty of nearby options, but apparently the only really good one is Samsara.

Partner

8/10

Excellent

11 Dec 2022

Antony

Environmental madness!

Nice hotel but was amazed in this day and age that in 22 C heat they insist on using outdoor gas heaters in the outdoor dining areas. Nobody was asking for it and it made the experience uncomfortable. We need to stop doing this!! Poor form RIU.

Partner

8/10

Excellent

27 Oct 2022

Jose

The location

Business_and_leisure Self

6/10

Pleasant

14 Oct 2022

Verified traveler

Good and bad !

Great location, lovely pools, great food - wonderful variety at buffet, most of the staff very friendly.
However some negatives - the overpowering use and smell of insecticide in our room - I can still smell it 2 days after leaving the hotel! Some other surprising and disappointing points (for a 5 star hotel) - no slippers provided, a charge of €22 to use the in-room safe, pillows and towels were 3-star level.

Partner

10/10

Exceptional

29 Sep 2022

Denise

Truly a great hotel

Leisure Partner

8/10

Excellent

18 Jun 2022

JOHN

Great location. great hotel and good parking. Friendly staff. Good value.

Only 2 speciality restaurants which are always busy.
The staff was a little noisy around the pool area.

Leisure Partner

10/10

Exceptional

24 Apr 2022

David

Spotless resort. Super efficient staff. Buffet half board can sometimes be a problem finding good options but here the choice is huge and quality very good. Options have included fresh grilled lobster, fresh cut and grilled sirloin, and Easter eggs on Easter Sunday :)

Leisure Partner

8/10

Excellent

20 Feb 2022

Farrah

It's a lovely resort and I can't fault the staff; however, it feels like a retirement home, with the clientele being all very old people. The entertainment is all aimed at this group, with massive amounts of Credence Clearwater Revival and ABBA tributes. Despite it being half term, there was no kids club for the first two days, and then only for 90 minutes in the morning. For a family holiday, this is not ideal. There were two \"menu\" restaurants which felt extremely hostile to children (very haute cuisine, no accessible menu options for children) - my daughter lives in London and can happily eat in restaurants without needing some kind of crappy kids menu, but there wasn't anything remotely suitable for her here. So despite being a gorgeous resort, I don't think we will be coming back here. Also the music goes until 11pm most nights and is extremely loud (there is no double glazing and the hotel walls are very thin) - combined with elderly neighbours waking at the crack of dawn and listening to the news on TV at maximum volume, it is not as restful as it should be.

Leisure Family_with_children

10/10

Exceptional

02 Oct 2021

Monica

Stunning lobby to beach view.

Leisure Self

8/10

Excellent

03 Feb 2020

Verified traveler

Nice hotel, friendly staff, excellent food. Why we could not bring coffee to relaxed area after breakfast we find strange. Champagne and juice was allowed. We paid exstra for garden/sea view room. Ground floor, no sun during the whole day. Very cold room

Leisure Partner

8/10

Excellent

30 Dec 2019

Radu

Food was nothing particular. Half of the room exposure was in the shadow so did not get sun during the day. You should ask the reception before you accept the room.

Leisure Family

10/10

Exceptional

24 Dec 2019

Teresa

Tips for Riu

Recommend you stay here with the ocean view. The modern hotel is nearby several restaurants if you don't choose the breakfast and dinner options. There is a supermarket and shops that you can walk to if you forget something. Also, recommend you place your towel down early as chairs get taken up.

You can take a cab to the entrance to the Dunes. I don't recommend you walking from this hotel to Dunes.

Partner

10/10

Exceptional

31 Aug 2019

Verified traveler

Awesome hotel. Loved the pool and food. I would definitely recommend this place

Leisure Partner

8/10

Excellent

03 Jun 2019

John

Great visit to Gran Canaria

Resort is really nice! Much older crowd than anticipated. Dinner and breakfast included in stay which was a nice surprise. Located right on the sea but no beach access. Had a really cute shopping pavilion right next door with lots of dining options if you felt like venturing out. Was much nicer than the riu in maspalomas which is really outdated but has a really great location in the heart of maspalomas. Nice place though!!

Partner

10/10

Exceptional

04 May 2019

Jason

Highly recommended

Great resort - good buffet with food that always changes and huge variety - excellent location for seeing the dunes - would stay here again if I return!

Friends

10/10

Exceptional

26 Feb 2019

Joseph

Breakfast & dinner were excellent and included in half board rate at the RIU Palace Meloneras Resort. Beautiful location, excellent view of the ocean and very comfortable, lovely pool areas. Enjoyed the international \"vibe\" of this hotel and guests. We came to bicycle with friends from Switzerland who had been to Gran Canaria several times before. The cycling rentals at Free Motion were high quality and the riding on the island fantastic. The hotel had a roomy baggage area where we stored our rental bikes securely. Hotel personnel were very courteous and accommodative to our cycling plans.

Partner

8/10

Excellent

07 Jan 2018

Verified traveler

Could have been better

The staff is very very friendly. The A la Carte food is very good.
Overall, they pay attention to details.
The unforgettable thing for this 5 star hotel is that the coffee is the worse you can have. And they let people to smoke everywhere. They do not impose a strict non smoking policy with designated smoking areas. For this reason only I would consider not coming back.

Partner

10/10

Exceptional

12 Dec 2017

Christopher

Great stay!!!

Great stay, loved the customer service and the menities. Gym can use some love though

Partner

10/10

Exceptional

23 Jan 2017

Lisa

Excellent staff!

What really stood out in this hotel was the excellent staff. Everyone greet you all the time and makes sure you are happy and looked after. And all this with smiles and politeness.

Partner

10/10

Exceptional

19 Feb 2016

Travis

Great hotel, ok area.

Hotel was great. Immediate area was just ok. Anything more than .5k was pretty poor. Good news is the hotel is great!

Family

8/10

Excellent

19 Jan 2016

Renaissance Mom

Nice hotel but not for everybody

What we liked: The hotel itself is nice, with courteous, hardworking and (mostly) helpful staff. The pools are beautiful, especially the infinity pool, which overlooks the ocean. The food is plentiful and delicious. The grounds and the rooms are kept up in impeccable condition.

What we didn't like: Aside from a modest gym, there were no athletic facilities or amenities. No tennis court, archery, paddle boarding, windsurfing, not even ping pong. The hotel caters to a certain demographic - many middle aged and older Germans, very few children - so while it's a perfectly beautiful hotel, it's not for everybody. We are an active family with two young children and managed to have a great holiday nevertheless, by booking surfing and SCUBA lessons and going on hikes on our own. The concierge was quite uninformed - had not heard of zip-lining. Again, that may have something to do with the clientele they cater to.

8/10

Excellent

14 Nov 2014

Fitjoan

5 days rest!

We loved this hotel. The grounds are beautiful, the staff are so friendly and helpful. It was lovely and quiet so sleep was possible at any time! The breakfast was very varied and catered for all tastes. We didn't eat evening meals in the hotel so I can't account for those. My only gripe is that if we went out at 9am, in spite of there being 4 beautiful pools and probably about 600 sunbeds, it was very difficult to find any sunbeds left. People seemed to put their towels down in the middle of the night! When I'm on holidays the last thing I want to do is set my alarm clock to put down towels so for that reason we won't be going back! It's a shame because we couldn't fault it otherwise.

Partner

10/10

Exceptional

08 Nov 2014

Verified traveler

Meloneras

A fantastic hotel with very service minded staff!
This hotel deserves its 5stars!

Partner

10/10

Exceptional

01 Aug 2026

Britt-Marie

Ett perfekt och lyxigt hotell

10/10

Exceptional

22 Jul 2026

stephane

Très bien et propre, je recommande

10/10

Exceptional

04 May 2026

Karin

.

8/10

Excellent

14 Apr 2026

Luigi

The hotel is super! The only problems had been the dinner at the buffet restaurant( real bad experience) and even the breakfast ( a lot of different food/offers but poor quality( for us). It has been strange because the hotel is very nice, nice clients and very kind service.

Partner

10/10

Exceptional

05 Apr 2026

johan

Its an amazing hotel

8/10

Excellent

16 Feb 2026

Andreas

Alles wat je van een vijf sterren hotel mag verwachten was aanwezig. Mooie kamer, heerlijk eten, erg vriendelijk en behulpzaam personeel en veel mooie voorzieningen. In één woord geweldig.

Partner

10/10

Exceptional

16 Oct 2025

Pascale

RAS

Leisure Family

6/10

Pleasant

04 Oct 2025

MOHAMMED Zakarya

L’hôtel Riu Palace Meloneras offre un cadre agréable, mais dans l’ensemble, il ne correspond pas vraiment aux standards d’un établissement 5 étoiles. Le restaurant principal dégage une odeur de renfermé, ce qui pousse la plupart des clients à manger à l’extérieur. La salle de bain mériterait une rénovation, et la réception manque un peu de modernité. Dommage, car le potentiel est là, mais une mise à jour serait nécessaire pour retrouver le niveau attendu d’un hôtel de cette catégorie.

Leisure Self

10/10

Exceptional

30 Aug 2025

Pascal

Amazing sray

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Claus Kofoed

Best hotel om Gran Canaria

You get what you pay for 👌😁

Leisure Partner

10/10

Exceptional

22 Mar 2025

Viviane

it was very good

10/10

Exceptional

03 Jan 2025

Gerty

zimmer Preise zu hoch

2/10

Poor

28 Aug 2024

Verified traveler

Me cobraron 400 euros por mi hijo porque la aplicación de hoteles.com no puso bien la edad y el hotel me cobró esa cantidad por el cambio de un bebé ( que venía por defecto) y un menos de 14 años. 400 euros por 4 noches. Tengo la factura

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Jalil

Perfect except TV in the room and shower temperature (switching from hot to cold).

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Montse

Sería un hotel seis estrellas si viésemos cómo tratan a sus empleados en un punto concreto que es la lucha entre el calor nfernal que pasan debido a su uniformeven la piscina y uniforme uuniforme en la piscina

Leisure Self

10/10

Exceptional

10 Jun 2024

Verified traveler

Maravilloso hotel

No se puede pedir más, todo fenomenal

Business

6/10

Pleasant

25 May 2024

FEDERICO

Ci sarebbero molte cose da dire e sono sicuro che se sto ad elencarle tutte, la mia recensione passerebbe inosservata perché noiosa e lunga.
Dico che non capisco con che metro di giudizio sono state conferite le 5 stelle. Ci sono tante mancanze perché si possa definire un 5 stelle, la più semplice che mi viene da citare è che nemmeno l'acqua è compresa con la già discutibile scelta della mezza pensione ''forzata''.
Rapporto qualità/ prezzo assolutamente inadeguato.

Leisure Self

10/10

Exceptional

04 Mar 2024

Joaquin

Muy recomendable para vacaciones con niños. El personal es muy amable y te ayudan en todo. Volveremos seguro!

Leisure Family

8/10

Excellent

30 Aug 2023

Marina

Es un hotel demasiado tranquilo, sin ningún tipo de animación en la piscina.La calidad del buffet y el personal maravilloso, pero para ir con niños no es muy acertado.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2023

Fidel Perez

Altamente recomendable para unas vacaciones de descanso.

A destacar la calidad (y cantidad) del buffet: MUY muy bueno. Pero sobretodo la atención personalizada y amable de todo el personal: que es MARAVILLOSA.

En el buffet la amabilidad y gran profesionalidad de Elías y Roberto lo hacen tan estupendo, que hasta anulamos las reservas de restaurantes a la carta😅 (que seguro serán fantásticos también).

Las 2 piscinas \"adults only\" son un remansito de paz, y Romero te hará pasar un buen rato siempre y sirve las mejores consumiciones de la piscina 😉.

En recepción extrema amabilidad también con Elena y todo el equipo

8/10

Excellent

17 Jul 2023

Taoufik

Satisfaisant

On séjourne assez souvent dans cet établissement qui nous satisfait toujours.

Friends_and_family Family

8/10

Excellent

05 Jul 2023

Fatima

Rien à signaler

4/10

Poor

14 Jun 2023

Verified traveler

Gute Büffets, schlechte Klimaanlage.

Große, gepflegte und ruhige Anlage mit vorwiegend älterem Publikum. Sehr gute Büffets bis auf den Filterkaffee zum Frühstück. Imposante Lobby. Großes geräumiges Zimmer. Wir hatten Partial Ocean View und konnten am Horizont zwischen den Palmen ein Stück Ozean sehen. Der größte Teil des Blickfeldes ging über die Betonvordächer (siehe Foto). Die Klimaanlage im Zimmer funktionierte nicht richtig. Obwohl sie den ganzen Tag auf Höchstleistung lief, waren es nachts über 25 Grad im Zimmer bei 20 Grad Außentemperatur, so dass wir nur schlecht geschlafen haben. Wir haben dies 3 x an der Rezeption gemeldet und es ist nichts passiert. Es gab auch keine Entschuldigung. Zimmersafe kostet pro Tag 4 Euro extra. Mehrere Pools und ausreichend Liegen. Diese sind jedoch sehr eng gestellt, so dass kaum Privatsphäre besteht. Fazit: Kein grundsätzlich schlechtes Hotel, aber wir würden aufgrund der o.g. Probleme dort nicht noch einmal Urlaub machen.

Partner

10/10

Exceptional

10 Apr 2023

JOAQUIN

Mejor hotel 5* de la zona

Es el mejor hotel de 5 estrellas de la zona. El Lopesan tiene mucha fama por sus instalaciones pero este es un hotel demasiado grande y mal atendido; por contra, el Riu Palace tiene el tamaño justo (en el límite alto) para que la atención sea cercana, no haya que esperar horas en los ascensores y el buffet del comedor es maravilloso (en calidad, variedad y sin esperas).

Friends_and_family Family

10/10

Exceptional

17 Feb 2023

Heikki

Great stay in Riu Palace Meloneras.

Very customer and service oriented staff. Food was very good. Spa was nice. Good location. Good bed and shower. One strange thing: they charged extra for the use of safety box in the room. Unbelievable!

Partner

10/10

Exceptional

14 Feb 2023

Arvid

TV - kanaler

Som norsk så stusser jeg litt på at av alle kanaler på TV, ca 200 var det en majoritet av tysktalende kanaler, og ingen Skandinaviske. Vi, sammen med flere norske som vi snakket med følte oss kanskje litt diskriminert, og en kundegruppe de ikke verdsetter nok. Kan opplyse om at flere av de andre hotellene har både norsk, svensk og dansk tv.

Partner

10/10

Exceptional

08 Feb 2023

Torbjörn

Utomordentligt bra hotellupplevelse

Utmärkt service. Vill särskilt framhålla den utomordentliga städningen, den fantastiskt goda och vällagade maten maten, de stora fina rummen, inklusive toalett och duschrum. Vi bodde i rum 5035 med morgon och eftermiddagssol på balkongen. Snabb Wi-Fi. Trevlig hotellträdgård och poolområde. Proffsigt bemötande reception.

Några saker som skulle ytterligare förbättra hotellupplevelse:

Skippa minibaren.

Kassaskåpet borde vara tillgängligt för gästerna utan extra kostnad. Det kostade nu 25 Euro för fem dagar.

Det informerades på väl synliga skyltar om att förbokning av solstolar inte var tillåtet. Ändå var det mer regel än undantag att solstolarna vid poolen närmast strandpromenaden bokades av gäster innan de gick för att äta frukost och många som sen inte kom till poolområdet förrän sent på förmiddagen. Se till att hantera detta så får alla får plats några timmar också vid det poolområdet.

Partner

10/10

Exceptional

03 Sep 2022

nadia

Séjour reposant

Séjour magnifique, cadre très agréable, très belle réception, personnel avenants (Estefania à la réception), (Joanna, Chawki, German.. au restaurant).
Très belles piscines surtout celles qui ont une vue sur la mer. Le buffet est varié et de bonne qualité. La chambre est spacieuse et la litterie est confortable.

Partner

10/10

Exceptional

19 Apr 2022

JOAQUIN

Gran hotel y magnífico servicio

El hotel tiene varias piscinas que para poder disfrutar tanto si vas en pareja como si vas con niños. Es un hotel mediano (500 habitaciones) lo suficientemente pequeño para que el recorrido entre las habitaciones, comedor y zona exterior resulte agradable y no una travesía interminable. La atención en recepción y comedor es excepcional y el director está muy encima de la actividad diaria, lo cual supongo garantiza un mejor funcionamiento. Está a 10 min andando de la playa por el paseo marítimo y tiene al lado todo tipo de tiendas y restaurantes. Volvería a alojarme sin duda.

Friends_and_family Family

10/10

Exceptional

12 Jan 2022

OLIVIA

Très belle découverte !

Tout a répondu à nos attentes suite aux différents avis que nous avions lus sur l'Hotel Riu Palace Meloneras. Une remarque cependant, la réservation des transats qui doit se faire à l'aube pour sauvegarder sa place .. Le reste SUPER. Repas délicieux avec une préférence pour la grande salle par rapport aux restaurants Krystal et Ocean View qui manquent d'ambiance. Nous retournerons dans cet hotel ! :)

Partner

8/10

Excellent

02 Dec 2021

Ralf

bewährter RIU Standart, die Mitarbeiter der \"Reinigung\" könnten etwas mehr die Privatsphäre berücksichtigen

Leisure Family

10/10

Exceptional

17 Nov 2021

Marcel

Sehr gepflegte helle Anlage mit überaus freundlichem Personal

Leisure Partner

10/10

Exceptional

14 Aug 2021

Verified traveler

El servicio es inmejoravle,son muy atentos y agradables.

Friends_and_family Family

10/10

Exceptional

22 Jun 2021

Verified traveler

Très bien.

Leisure Partner

10/10

Exceptional

13 Sep 2020

Yaiza

Excelente hotel con todas las comodidades para pasar unas noches de relax y disfrute. El personal de 10 porque no hay 11.

Partner

8/10

Excellent

11 Aug 2020

Nao

Comida de muy alta calidad, pero el hotel estaba muy lleno para estar en tiempos de covid

Leisure Partner

8/10

Excellent

01 Aug 2020

Juan

Tranquilidad

Lo destacable para nosotros es sin dudar el trato de los empleados muy profesionales y súper amables en todos los servicios del hotel. Lo q no nos gusto fue que siendo un hotel de 5 estrellas no cumplía en ciertos aspectos con otros donde nos hemos alojado .Por ejemplo ningún detalle de recibimiento ni siquiera agua , la caja fuerte es de pago y sobretodo en el baño escasean productos de higiene ( gel champú solo hay uno). El tema de la comida en la piscina ( no se si por la situación actual del COVID ) es una oferta muy escasa. Las piscinas están muy bien

Friends_and_family Family

8/10

Excellent

28 Jul 2020

M Victoria

La llegada poco amable

Hay 20 plazas de parking para todo el hotel,y no pude subir a la habitacion para dejar el equipaje,me insistian en quitar el coche rapidamente.no es una llegada correcta para un hotel de 5 estrellas

Friends_and_family Family

8/10

Excellent

28 Jul 2020

Ana

Sugerencias!!

El hotel está muy bien pero el servicio no es de 5 estrellas. No sabemos si es por todo lo k ha pasado cn el covid k están cogiendo ritmo pero la primera habitación k nos dieron estaba llena de bichos e íbamos cn un bebé de 10 meses, la segunda hab k nos dieron al lado de donde guardan los carritos las de la limpieza, ruido de puertas desde las 7 de la mañana k despertaban al bebé y al lado uno de los baños de las piscinas dnde los ruidos se escuchaban desde la habitación, no pedimos tercer cambio por el lío k conlleva cn las maletas y bebé. Por otro lado desayuno y cena esta muy bien pero almuerzo en el bar piscina a la comida no es de buena calidad. El hotel, las piscinas y habitaciones están muy bien

Friends_and_family Family

8/10

Excellent

19 Jul 2020

ALFONSO

Relax y tranquilidad

Vacaciones tranquilas en la nueva normalidad

Friends_and_family Family

8/10

Excellent

07 Jul 2020

Concepción

Las instalaciones del hotel son fantásticas aunque la terraza de la habitación tenia vistas a la pared de una de las instalaciones del edificio y eso fue lo que menos me agradó.Sin embargo limpieza,comodidad, servicio y atención han sido magníficos.

Self

10/10

Exceptional

04 Jul 2020

Verified traveler

Muy buen servicio, excelentes medias de seguridad, trato muy bueno

10/10

Exceptional

30 Jun 2020

FERNANDO MANUEL

UN HOTEL A LA ALTURA DE LA NUEVA REALIDAD

El Hotel cuenta con las medidas necesarias sanitarias, unas vistas alucinante, un trato exquisito y un buffet magnífico

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Verified traveler

A destacar:1) el diseño del hotel que hace muy fácil desplazarse por el
2) La profesionalidad y amabilidad de sus trabajadores
3)Limpieza del recinto y habitaciones.
4)la incorporación de sus Restaurantes a la carta como alternativa del buffet.

Leisure Family

10/10

Exceptional

16 Feb 2020

TETSUYA

観光スポットであるビーチや灯台、ショッピングセンターに至近でホテル内でのんびりと過ごせる大人の極上リゾートです！！

Leisure Family

8/10

Excellent

23 Jan 2020

Verified traveler

Gran hotel masivo preferido por alemanes de edad madura, servicios básicos adecuados a la clientela.

10/10

Exceptional

15 Nov 2019

Verified traveler

Mini vacaciones

Maravilloso emplazamiento lleno de amabilidad y con manjares al gusto de cada paladar.
Un placer para los sentidos.

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

José Antonio

Excelente hotel

Hotel muy recomendable tanto por sus instalaciones como por su personal

Partner

10/10

Exceptional

23 Sep 2019

Aymara

Excelente

Fantástico de forma general.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2019

olga

solo pudimos estar dos días, pero tanto el hotel, el entorno y, sobre todo, el personal, hicieron que fueran los mejores dos días del verano. Lo del personal no lo decimos como anécdota, sino que nos sorprendió la natural amabilidad de TODOS los que atendían a los clientes. Excelente !!!!

Family

10/10

Exceptional

24 Aug 2019

Verified traveler

Great customer service! Nothing was too much to ask! We cannot fault anything at all! Great facilities!

Servicio excelente con muy buenas instalaciones y muy buena comida.

Leisure Family_with_children

8/10

Excellent

21 Aug 2019

Ricardo

Muy contento en general

Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

Todo excelente.mucha tranquilidad. Ideal para descansar.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Verified traveler

En especial el trato y atención del personal. La calidad de los productos en desayunos y cenas

Leisure Family_with_children

10/10

Exceptional

03 Aug 2019

Verified traveler

Muy muy pero que muy recomendable.
Trato del persobal espectacular, variedad y calidad de comida excelente. Entorno e instalciones perfecto todo.
Un 10. Volveremos seguro

Leisure Family

10/10

Exceptional

01 Aug 2019

Elizabeth

SUPER RECOMENDABLE

EL SERVICIO, EL PERSONAL, TODO EN SU CONJUNTO DE LO MEJOR QUE HE VISTO EN MIS VIAJES, SUPER RECOMENDABLE, LA AMABILIDAD NATURAL DEL PERSONAL TE HACEN SENTIR COMO EN CASA.

Partner

10/10

Exceptional

22 Jul 2019

Rosa

Gran hotel, gran estancia

Sin duda alguna es de los mejores hoteles de la isla. El personal es atento y profesional. Te hacen sentir cómodo en todo momento. Sin duda alguna volveré.

Friends

6/10

Pleasant

22 Jul 2019

Jose

La comida.
Las instalaciones de ocio muy sencillas para un hotel de categoría *****

Business_and_leisure Family

8/10

Excellent

14 Jul 2019

Marta

Las instalaciones muy bien, el personal súper atento, había mucha tranquilidad, lo único que mejoraría un poco por decir algo es la comida que está muy bien pero siendo un 5 estrellas hay productos que deberian tener más calidad ya que había mucha variedad.

Leisure Family_with_children

10/10

Exceptional

09 Jun 2019

Verified traveler

Tres bien sur tous points bon emplacement et organisation de l établissement impeccable personnel avec attention tres bien en rapport qualité prix

Leisure

10/10

Exceptional

08 Feb 2019

Francesco

Anche se vado in Canari da decenni ed ho in abitazione a Sonneland ho voluto regalarmi insieme alla mia signora questa due giorni da favola. È stato un sogno che si è avverato e spero che ogni anno che vengo a svernare in Canaria passare qualche giorno coccolato al Riu.

Partner

8/10

Excellent

03 Jan 2019

Verified traveler

Pochi posti piscina, pulizia camere sufficiente, per il resto molto bene

10/10

Exceptional

14 Oct 2018

Rosa

El hotel es muy bonito, es cálido y muy luminoso, las piscinas espectaculares, el personal muy amable y atento, la comida muy buena.

10/10